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Bluon brings back best-in-class Live Tech Support for HVAC-R field technicians

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Live Technical Support quickly routes service calls to HVAC pros who have decades of experience with specific types of equipment and problems

IRVINE, Calif., Aug. 26, 2026 /PRNewswire/ — Bluon today announced the relaunch of their brand-agnostic Live Technical Support, staffed entirely by U.S.-based HVAC technicians with 20-50+ years of experience. This service pairs with MasterMechanic AI, Bluon’s in-app diagnostic assistant, giving technicians two tiers of help: instant answers for the 95% of questions, and a human specialist for the complex challenges or truly unusual equipment that requires human insight.

The relaunch lands in the middle of a widening labor gap. According to ACHR News, the HVAC industry is short roughly 110,000 technicians and doubling to 225,000 by 2030. With about 25,000 experienced technicians leaving the workforce each year, decades of hands-on diagnostic knowledge leave with them.

Here is how it works in the field. A technician uses the Bluon app to pull specs, parts, replacements, and MasterMechanic AI for diagnostics. If the tech is still stuck, one tap connects them to Live Technical Support, rather than having to call and wait in a hold queue or pulling another technician or manager from their job. Calls route by equipment and problem to a specialist with 20-50+ years of field experience on those exact system and issue types. Managers flag which technicians have the ability to call so that contractors can scale this offering into their existing workflows with ease.

Live Technical Support is available now to all Bluon subscribers on a per-use basis. Bluon may also offer the service through its partner integrations in the future, including field service management platforms.

Bluon provided brand-agnostic Live Technical Support once before. It grew from five veteran technicians handling five to ten calls a day in 2019 to a team of more than 40 fielding over 600 calls a day at peak season in 2022. Those conversations became the training data behind MasterMechanic AI, which is built on more than 135,000 real tech-to-tech support calls that are further reviewed by veteran technicians.

“At Bluon, we focus on making HVAC troubleshooting as efficient as possible for technicians in the field,” said Peter Capuciati, CEO of Bluon. “While our AI troubleshooting tool Master Mechanic solves 95% of problems, sometimes a technician just needs to talk to a live person and work through an extremely nuanced issue. Our Live Support is built to route those complicated issues to the experts with 20-50+ years experience on that exact equipment and issue type. This support is critical to the industry as new equipment, parts, and regulations are proliferating rapidly.

The combination of deterministic, HVAC-specific AI paired with live veteran expertise positions Bluon as the indispensable technical partner for contractors looking to maximize productivity and profitability on every job.

About Bluon

Bluon delivers unmatched value to the $150 billion HVAC industry, equipping contractors and technicians with a robust database and AI-driven guided tech support. By providing the right data and support at the right time, Bluon increases tech productivity, reduces mistakes + callbacks and enables contractors to maximize the proceeds from every job. Their deterministic AI platform simplifies the complexities of HVAC servicing for both field and office teams, addressing the industry’s labor shortage while boosting revenue & profitability for residential and commercial contractors alike. For more information about Bluon, visit bluon.com/.

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SOURCE Bluon

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Putting Young Innovators Center Stage: Leaders In Future Tech+ Wraps with ¥526 Million in Investment Intentions and 31 Enterprise Landings

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NANJING, China, Nov. 8, 2026 /PRNewswire/ — On November 7, the grand finale of Leaders In Future Tech+ — a documentary sci-tech innovation program jointly produced by China Media Group, the Ministry of Education, and the Nanjing Municipal People’s Government — aired as the Youth Innovation Carnival.

Since its October 3 premiere, the program traveled to 10 cities across China, selecting 100 teams of young innovators with an average age of just 28 from nearly 500 applicants. Fifteen finalists advanced to the finale, presenting breakthroughs spanning AI chips, optical interconnect, biomedicine, smart agriculture, and more.

To date, the program has facilitated ¥526 million in investment intentions covering 34 participating enterprises, and helped 31 companies reach landing agreements with 11 districts and counties of Nanjing.

At the carnival, the “Leaders In Future Tech+ Little Giant Transformation Plan” was launched, with 13 enterprises selected in the first batch to receive a five-module service system guiding them toward specialized, high-end development.

Behind these numbers is a media-driven innovation model: closed-door investment meetings were turned into open, transparent dialogues, connecting young innovators directly with venture capital firms, academicians, industry experts, and local governments — with the focus not on short-term commercial maturity, but on long-term growth potential.

The finale also showed how technology serves everyday life: non-invasive brain-computer interface demonstrations, low-cost bone-repair materials, and ultra-low-cost fresh-keeping cards that reduce agricultural loss — each a footnote to innovation with human warmth.

With Season One concluded, Season Two recruitment is now open to innovation teams nationwide via China Media Group’s official channels and the Yangshipin app (CMG Mobile). As the program’s message goes: put young innovators at center stage — and hand the future to innovation.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/putting-young-innovators-center-stage-leaders-in-future-tech-wraps-with-526-million-in-investment-intentions-and-31-enterprise-landings-302932710.html

SOURCE China Media Group

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GSMA MWC26 Doha opens with call to align on global industry standards and close MENA’s connectivity gap

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Operators, technology leaders, policymakers and innovators gather in Doha today for three days of exhibition, collaboration and debate on the future of connectivity across the Middle East and North Africa

DOHA, Qatar, Nov. 8, 2026 /PRNewswire/ — MWC26 Doha, held in partnership with Qatar’s Ministry of Communications and Information Technology (MCIT), opened today at Doha Exhibition and Convention Centre (DECC), bringing together connectivity ecosystem to shape the next phase of growth for a mobile economy forecast to add $470 billion to the Middle East and North Africa by 2030.

MWC26 Doha officially opened today, in presence of His Excellency Sheikh Saoud bin Abdulrahman bin Hassan bin Ali Al Thani, Deputy Prime Minister and Minister of State for Defence Affairs. His Excellency Mr. Mohammed bin Ali Al Mannai, Minister of Communications and Information Technology, State of Qatar delivered a welcome address.

In his opening remarks, H.E. Mr. Mohammed bin Ali Al Mannai, Minister of Communications and Information Technology, said: “The second edition of MWC Doha takes place at a time when the requirements of telecommunications infrastructure are undergoing fundamental change. As artificial intelligence advances towards executing tasks through intelligent agents, the need for more resilient networks and advanced computing capabilities continues to grow. At the same time, global challenges underscore the importance of diversifying connectivity routes and ensuring service continuity.”

GSMA Director General Vivek Badrinath and ITU Secretary-General Doreen Bogdan-Martin took to the stage for a fireside chat. Mr Badrinath set out the key priorities shaping the region’s connected future, with a continued commitment to global standards keeping networks and services interoperable across markets, as well as a renewed push to extend connectivity to populations that remain offline in MENA.

Vivek Badrinath, Director General, GSMA, said: “Progress only counts if everyone shares in it. That means two things: global standards that keep networks, services and devices working across borders, and a concerted effort to connect the people who are still offline. Over the next three days, MWC Doha, alongside its co-location with ITU’s PP-26, will bring together the policy makers, innovators and industry leaders setting these standards and building these networks, to help make this vision a reality. As the ITU Plenipotentiary continues, we are confident that the enhanced dialog which our co-location has allowed will feed into the important conversations taking place.”

SOURCE GSMA

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Club Offers for Travel Enthusiasts in Germany

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BERLIN, Nov. 8, 2026 /PRNewswire/ — Travelzoo® (NASDAQ: TZOO), the club for travel enthusiasts, announces five of many new Club Offers for Club Members in Germany.

Rigorously vetted and negotiated for us travel enthusiasts:

FROM €99 PP—HESSE: 3 DAYS AT A CASTLE HOTEL WITH DINNER IN THE KNIGHTS’ HALL
A crackling fireplace and historic suits of armor on the walls: a cozy winter evening at Staufenberg Castle. Included for us Club Members: a 3-course dinner in the Knights’ Hall, which is more than 500 years old.

€499 PP—TUSCANY: VILLA WITH COOKING CLASS & 6-COURSE DINNER
“Fantastic cooking class, wonderful wine tasting, excellent dinner.” Club Members love Villa Patriarca, which is why we’ve negotiated another offer. Save 50% for three nights in a junior suite compared to the market price.

FROM €299 PP—NEW 5-STAR HOTEL IN PORTO WITH FLIGHTS
Three nights in a prime location next to the historic city walls. Views of the Douro River from the outdoor hot tub. A special price to celebrate the opening of this boutique hotel: the offer regularly costs €580.

€89 PP—3 DAYS AT A BOUTIQUE HOTEL ON SYLT
A ship’s wheel on the wall and a historic nautical chart on the ceiling. Or Delft tiles in the bathroom and a tiger-print rug. Every room at Haus Noge is unique. In the off-season, we travel enthusiasts pay €89 instead of €267 per person.

FROM €399 PP—TURKEY: 1 WEEK ALL-INCLUSIVE WITH FLIGHTS
Relax on a sandy beach and soak up the sun at the start of the season in April. Included for Club Members: a sea-view room and all meals and drinks. There’s also a sports and entertainment program, from beach volleyball to tennis.

Are you a travel enthusiast? Join the club today: https://travelzoo.com

Who are we?
We, Travelzoo®, are the club for travel enthusiasts. We reach 30 million travelers. Club Members receive Club Offers negotiated and rigorously vetted by our deal experts around the globe. Our relationships with thousands of top travel companies give us access to irresistible deals. Our club and its benefits are built around the lifestyle of a modern travel enthusiast.

Travelzoo
Unter den Linden 40
10117 Berlin

Media Contact: 
Natalia Cwierz – Berlin
+49 30 311 975 20
ncwierz@travelzoo.com

 

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SOURCE Travelzoo

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