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Services PMI® at 48.8%; June 2024 Services ISM® Report On Business®
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2 years agoon
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Business Activity Index at 49.6%; New Orders Index at 47.3%; Employment Index at 46.1%; Supplier Deliveries Index at 52.2%
TEMPE, Ariz., July 3, 2024 /PRNewswire/ — Economic activity in the services sector contracted in June for the second time in the last three months, say the nation’s purchasing and supply executives in the latest Services ISM® Report On Business®. The Services PMI® registered 48.8 percent, indicating sector contraction for the third time in 49 months.
The report was issued today by Steve Miller, CPSM, CSCP, Chair of the Institute for Supply Management® (ISM®) Services Business Survey Committee: “In June, the Services PMI® registered 48.8 percent, 5 percentage points lower than May’s figure of 53.8 percent. The reading in June was a reversal compared to May and the second in contraction territory in the last three months. Before April, the services sector grew for 15 straight months following a composite index reading of 49 percent in December 2022; the last contraction before that was in May 2020 (45.4 percent). The Business Activity Index registered 49.6 percent in June, which is 11.6 percentage points lower than the 61.2 percent recorded in May and the first month of contraction since May 2020. The New Orders Index contracted in June for the first time since December 2022; the figure of 47.3 percent is 6.8 percentage points lower than the May reading of 54.1 percent. The Employment Index contracted for the sixth time in seven months and at a faster rate in June; the reading of 46.1 percent is a 1-percentage point decrease compared to the 47.1 percent recorded in May.
“The Supplier Deliveries Index registered 52.2 percent, 0.5 percentage point lower than the 52.7 percent recorded in May. The index remained in expansionary territory — indicating slower supplier delivery performance — in June for a second month after three straight months in ‘faster’ territory. (Supplier Deliveries is the only ISM® Report On Business® index that is inversed; a reading of above 50 percent indicates slower deliveries, which is typical as the economy improves and customer demand increases.)
“The Prices Index registered 56.3 percent in June, a 1.8-percentage point decrease from May’s reading of 58.1 percent. The Inventories Index contracted in June registering 42.9 percent, a decrease of 9.2 percentage points from May’s figure of 52.1 percent. The Inventory Sentiment Index (64.1 percent, up 6.4 percentage points from May’s reading of 57.7 percent) expanded for the 14th consecutive month. The Backlog of Orders Index contracted in June for the first time since March, registering 44 percent, a 6.8-percentage point decrease compared to the May reading of 50.8 percent.
“Eight industries reported growth in June. Though the Services PMI® contracted for the second time in three months, that was preceded by 15 consecutive months of growth, a contraction in December 2022 and 30 months of expansion before that. That indicates sustained growth for the sector, as the PMI® has not recorded back-to-back months in contraction since April and May 2020.”
Miller continues, “The decrease in the composite index in June is a result of notably lower business activity, a contraction in new orders for the second time since May 2020 and continued contraction in employment. Survey respondents report that in general, business is flat or lower, and although inflation is easing, some commodities have significantly higher costs. Panelists indicate that slower supplier delivery performance is due primarily to transportation challenges, not increases in demand.”
INDUSTRY PERFORMANCE
The eight services industries reporting growth in June — listed in order — are: Other Services; Management of Companies & Support Services; Health Care & Social Assistance; Construction; Utilities; Finance & Insurance; Educational Services; and Professional, Scientific & Technical Services. The eight industries reporting a decrease in the month of June — listed in order — are: Agriculture, Forestry, Fishing & Hunting; Real Estate, Rental & Leasing; Mining; Retail Trade; Public Administration; Wholesale Trade; Transportation & Warehousing; and Information.
WHAT RESPONDENTS ARE SAYING
“Sales and traffic remain soft compared to last year. High gas prices in California and constant news about inflation and restaurant menu prices are culprits.” [Accommodation & Food Services]”Costs seem to have stabilized but are still higher. The company is holding steady to see what the election will hold.” [Construction]”Currently, our operations are normal, but we are experiencing slightly higher costs due to the increase in fuel. We are at the end of our fiscal year, when an increase in expenditures is typical.” [Educational Services]”Steady, with no major shifts in pricing or availability of services.” [Finance & Insurance]”Demand for services has moderated after near-record patient levels in the last month.” [Health Care & Social Assistance]”We are still experiencing supply chain challenges with the increased cost of chemicals, as well as the domestic and overseas freight costs associated with them.” [Management of Companies & Support Services]”Slightly higher prices across the board, but less pricing pressure for some items. Still long lead times for heavy equipment, fire apparatus, ambulances and the like.” [Public Administration]”Inflation continues to be a general concern for both purchasers and sellers. For example, with inflation continuing, will customers have enough discretionary funds to spend?” [Retail Trade]”Supply issues have calmed down. Prices on many products remain high, with no sign of decreases.” [Utilities]”Market seems to be slowing in June. This is complicated by increased ocean freight rates and tight container bookings.” [Wholesale Trade]
ISM® SERVICES SURVEY RESULTS AT A GLANCE
COMPARISON OF ISM® SERVICES AND ISM® MANUFACTURING SURVEYS
JUNE 2024
Index
Services PMI®
Manufacturing PMI®
Series
Index
Jun
Series
Index
May
Percent
Point
Change
Direction
Rate of
Change
Trend*
(Months)
Series
Index
Jun
Series
Index
May
Percent
Point
Change
Services PMI®
48.8
53.8
-5.0
Contracting
From Growing
1
48.5
48.7
-0.2
Business Activity/Production
49.6
61.2
-11.6
Contracting
From Growing
1
48.5
50.2
-1.7
New Orders
47.3
54.1
-6.8
Contracting
From Growing
1
49.3
45.4
+3.9
Employment
46.1
47.1
-1.0
Contracting
Faster
5
49.3
51.1
-1.8
Supplier Deliveries
52.2
52.7
-0.5
Slowing
Slower
2
49.8
48.9
+0.9
Inventories
42.9
52.1
-9.2
Contracting
From Growing
1
45.4
47.9
-2.5
Prices
56.3
58.1
-1.8
Increasing
Slower
85
52.1
57.0
-4.9
Backlog of Orders
44.0
50.8
-6.8
Contracting
From Growing
1
41.7
42.4
-0.7
New Export Orders
51.7
61.8
-10.1
Growing
Slower
2
48.8
50.6
-1.8
Imports
44.0
42.8
+1.2
Contracting
Slower
2
48.5
51.1
-2.6
Inventory Sentiment
64.1
57.7
+6.4
Too High
Faster
14
N/A
N/A
N/A
Customers’ Inventories
N/A
N/A
N/A
N/A
N/A
N/A
47.4
48.3
-0.9
OVERALL ECONOMY
Contracting
From Growing
1
Services Sector
Contracting
From Growing
1
Services ISM® Report On Business® data is seasonally adjusted for the Business Activity, New Orders, Employment and Prices indexes. Manufacturing ISM® Report On Business® data is seasonally adjusted for New Orders, Production, Employment and Inventories indexes.
*Number of months moving in current direction.
COMMODITIES REPORTED UP/DOWN IN PRICE, AND IN SHORT SUPPLY
Commodities Up in Price
Aluminum (2); Construction Contractors (6); Copper Based Products (2); Labor (43); and Labor — Technical (2).
Commodities Down in Price
Fuel (2); Lumber (2); Petroleum Based Products; and Steel Products (2).
Commodities in Short Supply
Electrical Equipment; Labor (5); Labor — Skilled; Switchgear (4); Syringes (2); and Transformers.
Note: The number of consecutive months the commodity is listed is indicated after each item.
JUNE 2024 SERVICES INDEX SUMMARIES
Services PMI®
In June, the Services PMI® registered 48.8 percent, a 5-percentage point decrease compared to the May reading of 53.8 percent. A reading above 50 percent indicates the services sector economy is generally expanding; below 50 percent indicates it is generally contracting.
A Services PMI® above 49 percent, over time, generally indicates an expansion of the overall economy. Therefore, the June Services PMI® indicates the overall economy is contracting for the first time in 17 months. Miller says, “The past relationship between the Services PMI® and the overall economy indicates that the Services PMI® for June (48.8 percent) corresponds to no increase in real gross domestic product (GDP) on an annualized basis.”
SERVICES PMI® HISTORY
Month
Services PMI®
Month
Services PMI®
Jun 2024
48.8
Dec 2023
50.5
May 2024
53.8
Nov 2023
52.5
Apr 2024
49.4
Oct 2023
51.9
Mar 2024
51.4
Sep 2023
53.4
Feb 2024
52.6
Aug 2023
54.1
Jan 2024
53.4
Jul 2023
52.8
Average for 12 months – 52.1
High – 54.1
Low – 48.8
Business Activity
ISM®’s Business Activity Index registered 49.6 percent in June, 11.6 percentage points lower than the 61.2 percent recorded in May, indicating contraction for the first time since May 2020 (41.2 percent). Prior to this month’s reading, the Business Activity Index had been in expansion territory for 48 consecutive months since its coronavirus pandemic lows. Comments from respondents include: “Higher patient volumes” and “Midseason slowing not unexpected or unusual.”
The 10 industries reporting an increase in business activity for the month of June — listed in order — are: Other Services; Accommodation & Food Services; Construction; Finance & Insurance; Educational Services; Utilities; Health Care & Social Assistance; Management of Companies & Support Services; Information; and Transportation & Warehousing. The six industries reporting a decrease in business activity for the month of June — listed in order — are: Real Estate, Rental & Leasing; Mining; Agriculture, Forestry, Fishing & Hunting; Retail Trade; Public Administration; and Wholesale Trade.
Business Activity
%Higher
%Same
%Lower
Index
Jun 2024
21.7
57.2
21.1
49.6
May 2024
30.1
62.6
7.3
61.2
Apr 2024
18.9
69.5
11.6
50.9
Mar 2024
21.9
71.2
6.9
57.4
New Orders
ISM®’s New Orders Index registered 47.3 percent in June, 6.8 percentage points lower than the reading of 54.1 percent registered in May. The index indicated contraction for the first time since December 2022, with 30 straight months of growth before that. Comments from respondents include: “Company starting to grow again” and “Slowing of traffic to the stores.”
The 10 industries reporting an increase in new orders for the month of June — listed in order — are: Accommodation & Food Services; Other Services; Management of Companies & Support Services; Finance & Insurance; Educational Services; Health Care & Social Assistance; Utilities; Professional, Scientific & Technical Services; Information; and Wholesale Trade. The three industries reporting a decrease in new orders for the month of June are: Real Estate, Rental & Leasing; Agriculture, Forestry, Fishing & Hunting; and Public Administration.
New Orders
%Higher
%Same
%Lower
Index
Jun 2024
16.5
63.1
20.4
47.3
May 2024
27.9
53.3
18.8
54.1
Apr 2024
19.9
69.7
10.4
52.2
Mar 2024
20.9
68.5
10.6
54.4
Employment
Employment activity in the services sector contracted in June for the sixth time in seven months following six consecutive months of growth from June to November 2023. The Employment Index registered 46.1 percent, down 1 percentage point from the May figure of 47.1 percent. Comments from respondents include: “We continue to deploy automation” and “Business remains steady in a very tight labor market.”
The five industries reporting an increase in employment in June are: Construction; Utilities; Management of Companies & Support Services; Wholesale Trade; and Health Care & Social Assistance. The seven industries reporting a decrease in employment in June, listed in order, are: Retail Trade; Agriculture, Forestry, Fishing & Hunting; Accommodation & Food Services; Arts, Entertainment & Recreation; Educational Services; Public Administration; and Information. Six industries reported no change in employment in June.
Employment
%Higher
%Same
%Lower
Index
Jun 2024
11.3
73.7
15.0
46.1
May 2024
13.1
68.9
18.0
47.1
Apr 2024
12.8
67.6
19.6
45.9
Mar 2024
19.1
61.1
19.8
48.5
Supplier Deliveries
In June, the Supplier Deliveries Index indicated slower performance for a second consecutive month and only the fourth time in 19 months. The index registered 52.2 percent, down 0.5 percentage point from the 52.7 percent recorded in May, which was its highest figure since November 2022 (53.8 percent). A reading above 50 percent indicates slower deliveries, while a reading below 50 percent indicates faster deliveries. Comments from respondents include: “Had some delays in deliveries due to recent bad weather events” and “Having trouble booking containers.”
The seven industries reporting slower deliveries in June — listed in order — are: Real Estate, Rental & Leasing; Arts, Entertainment & Recreation; Health Care & Social Assistance; Educational Services; Management of Companies & Support Services; Professional, Scientific & Technical Services; and Public Administration. The six industries reporting faster supplier deliveries for the month of June — listed in order — are: Mining; Accommodation & Food Services; Wholesale Trade; Transportation & Warehousing; Construction; and Information.
Supplier
Deliveries
%Slower
%Same
%Faster
Index
Jun 2024
9.8
84.8
5.4
52.2
May 2024
10.5
84.4
5.1
52.7
Apr 2024
2.5
91.9
5.6
48.5
Mar 2024
3.8
83.2
13.0
45.4
Inventories
The Inventories Index contracted in June after two straight months of growth, which was preceded by contraction from December to March. The reading of 42.9 percent was a 9.2-percentage point decrease compared to the 52.1 percent reported in May and the lowest reading since October 2021 (42.2 percent). Of the total respondents in June, 43 percent indicated they do not have inventories or do not measure them. Comments from respondents include: “Focus on inventory reduction program” and “Reduced new inventory purchases to sell down old, higher-priced commodities inventory.”
The seven industries reporting an increase in inventories in June — in the following order — are: Construction; Mining; Other Services; Transportation & Warehousing; Wholesale Trade; Professional, Scientific & Technical Services; and Health Care & Social Assistance. The seven industries reporting a decrease in inventories in June — listed in order — are: Real Estate, Rental & Leasing; Agriculture, Forestry, Fishing & Hunting; Educational Services; Retail Trade; Utilities; Management of Companies & Support Services; and Public Administration.
Inventories
%Higher
%Same
%Lower
Index
Jun 2024
10.7
64.3
25.0
42.9
May 2024
21.0
62.1
16.9
52.1
Apr 2024
17.3
72.8
9.9
53.7
Mar 2024
10.7
69.7
19.6
45.6
Prices
Prices paid by services organizations for materials and services increased in June for the 85th consecutive month. The Prices Index registered 56.3 percent, 1.8 percentage points lower than the 58.1 percent recorded in May. The June reading is the 24th in a row near or below 70 percent (including 14 of the last 15 months at or below 60 percent), following 10 straight months of readings near or above 80 percent from September 2021 to June 2022.
Thirteen services industries reported an increase in prices paid during the month of June, in the following order: Other Services; Public Administration; Accommodation & Food Services; Wholesale Trade; Management of Companies & Support Services; Health Care & Social Assistance; Educational Services; Transportation & Warehousing; Utilities; Finance & Insurance; Retail Trade; Professional, Scientific & Technical Services; and Information. Mining was the only industry reporting a decrease in prices for the month of June.
Prices
%Higher
%Same
%Lower
Index
Jun 2024
21.2
72.5
6.3
56.3
May 2024
25.9
68.6
5.5
58.1
Apr 2024
26.9
70.6
2.5
59.2
Mar 2024
22.5
65.2
12.3
53.4
NOTE: Commodities reported as up in price and down in price are listed in the commodities section of this report.
Backlog of Orders
The ISM® Services Backlog of Orders Index contracted in June for the second time in the last six months. The index reading of 44 percent is 6.8 percentage points lower than the 50.8 percent reported in May and the lowest since August 2023 (41.8 percent). Of the total respondents in June, 42 percent indicated they do not measure backlog of orders. Respondent comments include: “Distribution catching up on backlog with slower business coming in” and “Working off backlog; minimal additions to it.”
The five industries reporting an increase in order backlogs in June, are: Educational Services; Public Administration; Health Care & Social Assistance; Professional, Scientific & Technical Services; and Utilities. The seven industries reporting a decrease in order backlogs in June — in the following order — are: Real Estate, Rental & Leasing; Management of Companies & Support Services; Retail Trade; Construction; Finance & Insurance; Transportation & Warehousing; and Wholesale Trade. Six industries reported no change in backlogs in June.
Backlog of
Orders
%Higher
%Same
%Lower
Index
Jun 2024
6.3
75.4
18.3
44.0
May 2024
12.0
77.5
10.5
50.8
Apr 2024
13.7
74.8
11.5
51.1
Mar 2024
8.9
71.7
19.4
44.8
New Export Orders
Orders and requests for services and other non-manufacturing activities to be provided outside of the U.S. by domestically based companies increased in June for the second consecutive month after contracting in April and expanding for 11 of the 12 months before that, with the lone contraction in October. The New Export Orders Index registered 51.7 percent, a 10.1-percentage point decrease from the 61.8 percent reported in May. Of the total respondents in June, 73 percent indicated they do not perform, or do not separately measure, orders for work outside of the U.S. Respondent comments include: “Projects in emerging markets keep moving forward, especially in Latin America” and “Seeing increased demand for lower-cost imports.”
The seven industries reporting an increase in new export orders in June — in the following order — are: Construction; Professional, Scientific & Technical Services; Arts, Entertainment & Recreation; Transportation & Warehousing; Finance & Insurance; Information; and Wholesale Trade. The five industries reporting a decrease in new export orders in June are: Real Estate, Rental & Leasing; Other Services; Retail Trade; Management of Companies & Support Services; and Educational Services. Six industries reported no change in new export orders in June.
New Export
Orders
%Higher
%Same
%Lower
Index
Jun 2024
15.2
73.0
11.8
51.7
May 2024
28.7
66.1
5.2
61.8
Apr 2024
5.6
84.6
9.8
47.9
Mar 2024
8.1
89.2
2.7
52.7
Imports
The Imports Index contracted for a second consecutive month in June, registering 44 percent, 1.2 percentage points higher than the 42.8 percent reported in May, which was the lowest reading since March 2020 (40.2 percent). The index has indicated expansion in 17 of the last 22 months, with contractions this month and last month, March 2023 and December 2023 and an “unchanged” status (a reading of 50 percent) in May 2023. Sixty-six percent of respondents reported that they do not use, or do not track the use of, imported materials. Respondent comments include: “Reducing non-critical expenses” and “Outsourcing more and more product purchases to Mexico (from China); also sourcing domestically as a backup.”
The five industries reporting an increase in imports for the month of June are: Construction; Management of Companies & Support Services; Information; Professional, Scientific & Technical Services; and Health Care & Social Assistance. The five industries reporting a decrease in imports in June are: Real Estate, Rental & Leasing; Other Services; Educational Services; Utilities; and Wholesale Trade. Eight industries reported no change in imports in June.
Imports
%Higher
%Same
%Lower
Index
Jun 2024
7.3
73.4
19.3
44.0
May 2024
3.3
79.0
17.7
42.8
Apr 2024
10.5
86.1
3.4
53.6
Mar 2024
7.7
89.3
3.0
52.4
Inventory Sentiment
The ISM® Services Inventory Sentiment Index grew for the 14th consecutive month in June after one month of contraction in April 2023, preceded by four consecutive months of growth and four months of contraction from August to November 2022. The index registered 64.1 percent, a 6.4-percentage point increase from May’s figure of 57.7 percent. This reading indicates that respondents feel their inventories are too high when correlated to business activity levels.
The 10 industries reporting sentiment that their inventories were too high in June — listed in order — are: Real Estate, Rental & Leasing; Retail Trade; Other Services; Utilities; Wholesale Trade; Construction; Information; Educational Services; Professional, Scientific & Technical Services; and Health Care & Social Assistance. The only industry reporting a feeling that its inventories were too low in June is Public Administration. Seven industries reported no change in inventory sentiment in June.
Inventory
Sentiment
%Too
High
%About
Right
%Too
Low
Index
Jun 2024
33.0
62.2
4.8
64.1
May 2024
19.6
76.1
4.3
57.7
Apr 2024
31.2
63.4
5.4
62.9
Mar 2024
18.6
74.2
7.2
55.7
About This Report
DO NOT CONFUSE THIS NATIONAL REPORT with the various regional purchasing reports released across the country. The national report’s information reflects the entire U.S., while the regional reports contain primarily regional data from their local vicinities. Also, the information in the regional reports is not used in calculating the results of the national report. The information compiled in this report is for the month of June 2024.
The data presented herein is obtained from a survey of supply executives in the services sector based on information they have collected within their respective organizations. ISM® makes no representation, other than that stated within this release, regarding the individual company data collection procedures. The data should be compared to all other economic data sources when used in decision-making.
Data and Method of Presentation
The Services ISM® Report On Business® (formerly the Non-Manufacturing ISM® Report On Business®) is based on data compiled from purchasing and supply executives nationwide. Membership of the Services Business Survey Committee (formerly Non-Manufacturing Business Survey Committee) is diversified by NAICS, based on each industry’s contribution to gross domestic product (GDP). The Services Business Survey Committee responses are divided into the following NAICS code categories: Agriculture, Forestry, Fishing & Hunting; Mining; Utilities; Construction; Wholesale Trade; Retail Trade; Transportation & Warehousing; Information; Finance & Insurance; Real Estate, Rental & Leasing; Professional, Scientific & Technical Services; Management of Companies & Support Services; Educational Services; Health Care & Social Assistance; Arts, Entertainment & Recreation; Accommodation & Food Services; Public Administration; and Other Services (services such as Equipment & Machinery Repairing; Promoting or Administering Religious Activities; Grantmaking; Advocacy; and Providing Dry-Cleaning & Laundry Services, Personal Care Services, Death Care Services, Pet Care Services, Photofinishing Services, Temporary Parking Services, and Dating Services). The data are weighted based on each industry’s contribution to GDP. According to BEA estimates (the average of the fourth quarter 2022 GDP estimate and the GDP estimates for first, second, and third quarter 2023, as released on December 21, 2023), the six largest services sectors are: Real Estate, Rental & Leasing; Public Administration; Professional, Scientific, & Technical Services; Health Care & Social Assistance; Information; and Finance & Insurance.
Survey responses reflect the change, if any, in the current month compared to the previous month. For each of the indicators measured (Business Activity, New Orders, Backlog of Orders, New Export Orders, Inventory Change, Inventory Sentiment, Imports, Prices, Employment and Supplier Deliveries), this report shows the percentage reporting each response and the diffusion index. Responses represent raw data and are never changed. Data is seasonally adjusted for Business Activity, New Orders, Prices and Employment. All seasonal adjustment factors are subject annually to relatively minor changes when conditions warrant them. The remaining indexes have not indicated significant seasonality.
The Services PMI® is a composite index based on the diffusion indexes for four of the indicators with equal weights: Business Activity (seasonally adjusted), New Orders (seasonally adjusted), Employment (seasonally adjusted) and Supplier Deliveries. Diffusion indexes have the properties of leading indicators and are convenient summary measures showing the prevailing direction of change and the scope of change. An index reading above 50 percent indicates that the services economy is generally expanding; below 50 percent indicates that it is generally declining. Supplier Deliveries is an exception. A Supplier Deliveries Index above 50 percent indicates slower deliveries and below 50 percent indicates faster deliveries.
A Services PMI® above 49 percent, over time, indicates that the overall economy, or gross domestic product (GDP), is generally expanding; below 49 percent, it is generally declining. The distance from 50 percent or 49 percent is indicative of the strength of the expansion or decline.
The Services ISM® Report On Business® survey is sent out to Services Business Survey Committee respondents the first part of each month. Respondents are asked to ONLY report on U.S. operations for the current month. ISM® receives survey responses throughout most of any given month, with the majority of respondents generally waiting until late in the month to submit responses to give the most accurate picture of current business activity. ISM® then compiles the report for release on the third business day of the following month.
The industries reporting growth, as indicated in the Services ISM® Report On Business® monthly report, are listed in the order of most growth to least growth. For the industries reporting contraction or decreases, those are listed in the order of the highest level of contraction/decrease to the least level of contraction/decrease.
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About Institute for Supply Management®
Institute for Supply Management® (ISM®) is the first and leading not-for-profit professional supply management organization worldwide. Its community of more than 50,000 in more than 100 countries manage about US$1 trillion in corporate and government supply chain procurement annually. Founded in 1915 by practitioners, ISM is committed to advancing the practice of supply management to drive value and competitive advantage for its members, contributing to a prosperous and sustainable world. ISM empowers and leads the profession through the ISM® Report On Business®, its highly-regarded certification and training programs, corporate services, events, and assessments. The ISM® Report On Business®, Manufacturing, Services, and Hospital, are three of the most reliable economic indicators available, providing guidance to supply management professionals, economists, analysts, and government and business leaders. For more information, please visit: www.ismworld.org.
The full text version of the Services ISM® Report On Business® is posted on ISM®’s website at www.ismrob.org on the third business day* of every month after 10:00 a.m. ET. The one exception is in January, the report is released on the fourth business day of the month.
The next Services ISM® Report On Business® featuring July 2024 data will be released at 10:00 a.m. ET on Monday, August 5, 2024.
*Unless the New York Stock Exchange is closed.
Contact:
Kristina Cahill
Report On Business® Analyst
ISM®, ROB/Research Manager
Tempe, Arizona
+1 480.455.5910
Email: kcahill@ismworld.org
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Technology
Portland Public Library Delivers Almost 50% Increase In User Engagement with New Web Redesign
Published
32 minutes agoon
April 21, 2026By
MIAMI, April 21, 2026 /PRNewswire/ — Digital Silk, an award-winning agency focused on creating brand strategies, custom websites, and digital marketing campaigns, announces the launch of a redesigned website for Portland Public Library, a public institution serving the education, community services, and nonprofit sector. The project focuses on improving user experience, content discoverability, and engagement while introducing a scalable CMS to support ongoing updates. The new platform is now live at https://www.portlandlibrary.org/.
The redesigned website reflects a strategic effort to better serve a diverse audience by improving navigation, enhancing accessibility, and creating clearer pathways to programs, events, and resources.
Improving Engagement Through User-Centric Design
Portland Public Library required a modern digital platform to address challenges related to fragmented navigation, limited engagement pathways, and difficulty in accessing content. The previous website structure made it harder for users to find relevant information efficiently.
Digital Silk addressed these challenges through a full website redesign supported by user-centric information architecture and optimized user journeys. The updated experience prioritizes clarity, accessibility, and ease of navigation across a wide range of services and resources.
“Organizations like public libraries are increasingly relying on their digital platforms to serve as primary engagement hubs, making usability and content clarity more important than ever,” said Ana Margarida Meira, VP, Client Partner.
Measurable Improvements in User Engagement
Following the launch, Portland Public Library recorded measurable improvements in engagement metrics when comparing Feb 17 to Mar 23, 2026, against the previous period.
Key outcomes include:
+47.82% increase in average engagement time per active user+4.5% increase in engaged sessions per active user+18.38% increase in average engagement time per session
These improvements may indicate stronger interaction with site content and increased user engagement across programs and services.
Key Deliverables Supporting Accessibility and Scalability
The project combined design, UX strategy, and technical development to support both immediate engagement improvements and long-term flexibility.
Core deliverables included:
Full website redesign and developmentUser-centric information architectureEngagement-focused UX design and user journey optimizationInclusive design enhancementsScalable CMS with modular content componentsPerformance optimization and QA testing
The implementation enables the library’s internal team to manage content more efficiently while supporting dynamic updates for seasonal programming and community initiatives.
Supporting a Shift Toward Inclusive Digital Experiences
The project reflects a broader trend among public institutions and content-heavy organizations to prioritize inclusive design, improved content discoverability, and scalable content management systems. Increasingly, organizations are focusing on engagement metrics as a measure of digital effectiveness.
“A well-structured, user-centric website can significantly increase engagement by making it easier for diverse audiences to find, explore, and interact with valuable resources and services,” said Ana Margarida Meira, VP, Client Partner.
Building a Foundation for Ongoing Community Engagement
The redesigned platform provides Portland Public Library with a flexible and scalable foundation to support future growth. By improving accessibility and navigation, the website is positioned to better connect users with educational programs, community services, and digital resources.
More information about Digital Silk’s web development capabilities is available at https://www.digitalsilk.com/ and organizations can request a quote here.
About Digital Silk
Digital Silk is an award-winning Miami Web Development Agency focused on growing brands online. With a team of seasoned experts, Digital Silk creates digital experiences through strategic branding, custom web design, and digital marketing services to help improve visibility and support engagement.
Media Contact
Jessica Erasmus
Marketing Director & PR Manager
Tel: (800) 206-9413
Email: jessica@digitalsilk.com
View original content:https://www.prnewswire.com/news-releases/portland-public-library-delivers-almost-50-increase-in-user-engagement-with-new-web-redesign-302747609.html
SOURCE Digital Silk
Technology
LUMA Vision to Showcase VERAFEYE 4D Imaging Platform at HRS 2026, Signaling a New Foundation for EP Guidance
Published
32 minutes agoon
April 21, 2026By
DUBLIN, April 21, 2026 /PRNewswire/ — LUMA Vision, a leader in real-time 4D cardiac imaging and navigation, today announced its participation in the Heart Rhythm Society Annual Meeting (HRS 2026) in Chicago, where the company will showcase its VERAFEYE™ Visualization and Guidance Platform and highlight new clinical progress through physician-led presentations and scientific sessions.
At HRS 2026, LUMA Vision will demonstrate how VERAFEYE enables direct, real-time visualization of cardiac anatomy, catheters, and therapy delivery—a step-change from conventional imaging and mapping approaches. By combining live 2D and 4D intra-procedural imaging with precise digital anatomical models, the platform delivers CT-quality visualization in seconds, supporting faster, more intuitive, and more precise procedures.
VERAEYE is redefining EP Guidance — from tools to platform, VERAFEYE is designed to eliminate the fragmentation of current EP workflows by enabling physicians to see and guide therapy in real time, rather than relying on the traditional three separate systems of point-by-point mapping, ICE and fluoroscopy. Early clinical experience demonstrates the platform’s ability to:
Enable efficient single-operator workflowsSupport multiple ablation technologiesEliminate the use of fluoroscopyIntroduce a true two-catheter procedure
LUMA Vision will be featured across multiple sessions:
Wednesday, April 22 | 3:00 PM Embassy Suites by Hilton Chicago
Dr. Shephal Doshi will present at the Stanford Biodesign New Arrhythmia Technologies Retreat, highlighting the role of real-time 4D imaging in advancing EP innovation.
Thursday, April 23 | 5:00 PM McCormick Place Convention Center • Room S406AB
Dr. Vivek Reddy will present “AF Ablation with a Large-Focal PFA Catheter & Integrated Guidance” at the 3rd Annual PFA LIVE Case Summit, featuring the VERAFEYE™ System in collaboration with CardioFocus.
Saturday, April 25 | Time 12:00 to 2:00 PM Abstract Pavilion, McCormick Place (Exhibit Hall)
Dr. Toni Breskovic will present new clinical data demonstrating real-world workflow validation and procedural impact.
“This is a defining moment not only for LUMA Vision, but for the future architecture of cardiac procedures. VERAFEYE is a globally unique, AI–powered system that sits at the intersection of electrophysiology, left atrial appendage closure, and structural heart interventions, designed as a unified operating layer rather than a standalone procedural tool,” said Fionn Lahart, CEO of LUMA Vision. “What we are introducing with VERAFEYE is a unified, real–time view of the heart that has the potential to become the foundation for how cardiac procedures are performed. As the field advances toward next–generation ablation technologies, guidance will no longer be an accessory. It will be the AI–enabled decision–making platform on which everything else is built.”
Driven by advanced AI algorithms, VERAFEYE interprets cardiac anatomy in real time, creating a single anatomical and guidance framework that spans multiple procedures. This intelligent foundation establishes a common procedural language through which therapies can enable greater precision, more efficient workflows, and tighter integration across the cardiac ecosystem.
Throughout the week, attendees are invited to visit Booth #2415 to meet the clinical team and experience how VERAFEYE delivers CT-quality digital anatomy in seconds, enabling a new level of precision and control in EP procedures. As EP continues to evolve toward energy-agnostic, platform-driven workflows, VERAFEYE is positioned to serve as a foundational imaging layer integrating across mapping systems.
About LUMA Vision
LUMA Vision is a privately held medical technology company headquartered in Dublin, Ireland, with key operations in Munich, Germany. The company designs and develops next-generation cardiac visualization and navigation systems that empower clinicians to see and treat with unmatched precision. VERAFEYE™, LUMA Vision’s flagship platform, delivers a real-time, 360° intracardiac view with an unprecedented field of visualization, redefining procedural accuracy in electrophysiology and structural heart interventions. Founded by CEO Fionn Lahart and CTO Christoph Hennersperger, LUMA Vision is committed to transforming cardiac care through innovation that improves outcomes and save lives.
Learn more at www.lumavision.com.
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SOURCE LUMA Vision
Technology
Blaize and Datacomm Sign Technology Alliance MOU to Explore AI Inference Solutions Across Indonesia
Published
32 minutes agoon
April 21, 2026By
Technology Alliance Targets Indonesia’s Growing AI Inference Market, with an Initial Focus on Physical AI, Public Safety, Surveillance, and Industrial AI Applications
EL DORADO HILLS, Calif. and JAKARTA, Indonesia, April 21, 2026 /PRNewswire/ — Blaize Holdings, Inc. (Nasdaq: BZAI, Nasdaq: BZAIW) (“Blaize,” the “Company,” “we,” “our,” or “us”), a global leader in programmable, energy efficient AI computing, and PT Datacomm Diangraha (“Datacomm”), one of Indonesia’s leading IT service providers and cloud infrastructure specialists, today announced the signing of a Memorandum of Understanding (MOU) establishing a technology alliance to explore the potential of AI inference solutions across Indonesia.
The MOU was signed during a ceremony at Gitex Asia 2026 in Singapore, marking a meaningful step in both companies’ shared commitment to advancing practical AI capabilities across the Indonesian market.
Indonesia: A Strategic AI Market
Indonesia is one of the fastest-growing AI markets in Asia Pacific, with global hyperscalers, sovereign infrastructure programs, and enterprise technology providers all accelerating their presence in the country. According to the Empowering Indonesia Report 2025 by Indosat Ooredoo Hutchison and research firm Twimbit, sovereign AI could contribute up to USD $140 billion to Indonesia’s GDP by 2030, driving annual economic growth of up to 6.8%. Indonesia’s AI sector is expanding at a 31% CAGR, the fastest rate in Southeast Asia (Marketing-Interactive, 2026). Blaize and Datacomm are positioning this technology alliance to serve that growing demand, with an initial focus on physical AI, public safety, surveillance, industrial AI, and logistics.
Areas of Exploration
Under the MOU, Blaize and Datacomm intend to explore the following areas of cooperation:
AI Inference as a Service on DCloud: Exploring integration of Blaize’s Hybrid AI platform with Datacomm’s DCloud public cloud platform and datacenter infrastructure to enable scalable inference services for enterprise customers across Indonesia.Physical AI, Public Safety, Surveillance, and Logistics: Exploring AI inference use cases spanning physical security, video analytics, smart surveillance, and logistics optimization across Indonesia’s enterprise and public sector.Industrial AI: Jointly exploring AI inference applications for industrial automation, including computer vision and sensor-driven intelligence for Indonesia’s industrial sector.
“Asia Pacific is at an inflection point for AI inference, and Indonesia stands out as one of the region’s most significant contributors to that growth,” said Dinakar Munagala, Co-Founder and Chief Executive Officer of Blaize. “Datacomm brings exactly the trusted, deeply embedded infrastructure presence and enterprise relationships this market requires. Together, we are exploring how Blaize’s programmable, energy-efficient AI platform can unlock real-world value across public safety, smart infrastructure, physical AI, and logistics throughout Indonesia. This alliance is a strong foundation, and we intend to build on it.”
“At Datacomm, we have spent over three decades earning the trust of Indonesia’s enterprises, government institutions, and critical infrastructure operators,” said Tan Wie Tjin, President Director and Founder of PT Datacomm Diangraha. “Indonesia is on the cusp of a significant AI transformation, and the demand for intelligent, scalable, and secure inference solutions is accelerating across every sector we serve. This alliance with Blaize is a natural and exciting step in our journey toward the AI era. The combination of Datacomm’s cloud and datacenter infrastructure with Blaize’s world-class AI inference platform positions us uniquely to serve this demand. I look forward to exploring the possibilities this technology alliance will unlock for our customers and for Indonesia’s digital future.”
The MOU is non-binding and outlines a cooperative technology framework under which the parties may pursue specific projects through future definitive agreements. The alliance will prioritize enabling secure, scalable, and energy-efficient AI inference solutions that integrate seamlessly into existing cloud, datacenter, and physical environments across Indonesia.
About Blaize
Blaize delivers a programmable AI platform, purpose-built for AI inference workloads in real-world environments. Its Hybrid AI architecture combines the Blaize GSP (Graph Streaming Processor), an efficient AI processor, with GPU-based infrastructure, enabling AI inference workloads to run across edge, cloud, and data center. Blaize solutions support computer vision, multimodal AI, and sensor-driven applications across smart cities, industrial automation, telecommunications, retail, logistics, and defense. Blaize is headquartered in El Dorado Hills, California, with a global presence across North America, Europe, the Middle East, and Asia. To learn more, visit www.blaize.com or follow us on LinkedIn @blaizeinc.
About Datacomm
PT Datacomm Diangraha is one of Indonesia’s leading IT service providers, with over 30 years of experience in building and managing critical digital infrastructure. Founded in 1990 and headquartered in South Jakarta, Datacomm has grown from a data communication reseller into a comprehensive technology services company with more than 450 employees. The company serves customers across the enterprise, telecommunications, government, and military sectors through an end-to-end IT ecosystem that supports business transformation, covering cloud services, modern data center solutions, advanced IT security, DevOps, and reliable network infrastructure.
For more information, visit www.datacomm.co.id
Cautionary Statement Regarding Forward-Looking Statements
This press release contains forward-looking statements within the meaning of Section 27A of the U.S. Securities Act of 1933, as amended (the “Securities Act”), and Section 21E of the U.S. Securities Exchange Act of 1934, as amended (the “Exchange Act”) that are based on beliefs and assumptions and on information currently available to Blaize, including statements regarding the expected scope of the engagement with Datacomm and any potential definitive agreements related thereto; the industry in which Blaize operates, market opportunities, and product offerings. In some cases, you can identify forward-looking statements by the following words: “may,” “will,” “could,” “would,” “should,” “expect,” “intend,” “plan,” “anticipate,” “believe,” “estimate,” “predict,” “project,” “potential,” “continue,” “ongoing,” “target,” “seek” or the negative or plural of these words, or other similar expressions that are predictions or indicate future events or prospects, although not all forward-looking statements contain these words. Forward-looking statements are predictions, projections, and other statements about future events that are based on current expectations and assumptions and, as a result, are subject to risks and uncertainties. Many factors could cause actual future events to differ materially from the forward-looking statements in this document, including but not limited to: (i) changes in domestic and foreign business, market, financial, political and legal conditions; (ii) failure to realize the anticipated benefits of Blaize’s business combination with BurTech Acquisition Corp., which may be affected by, among other things, competition, the ability of the combined company to grow and manage growth profitably, maintain relationships with customers and suppliers and retain its management and key employees; and (iii) those factors discussed under the heading “Risk Factors” in our Annual Report on Form 10-K filed with the Securities and Exchange Commission (SEC) on March 24, 2026, our and other documents filed by Blaize from time to time with the SEC. These filings identify and address other important risks and uncertainties that could cause actual events and results to differ materially from those contained in the forward-looking statements. Forward-looking statements speak only as of the date they are made. Readers are cautioned not to put undue reliance on forward-looking statements, and Blaize assumes no obligation to update or revise these forward-looking statements, whether as a result of new information, future events, or otherwise, except as required by law, including the securities laws of the United States and the rules and regulations of the SEC. Blaize does not give any assurance that it will achieve its expectations.
Blaize Contact
press@blaize.com
www.blaize.com
Investors
ir@blaize.com
www.blaize.com
View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/blaize-and-datacomm-sign-technology-alliance-mou-to-explore-ai-inference-solutions-across-indonesia-302748491.html
SOURCE Blaize Inc.
Portland Public Library Delivers Almost 50% Increase In User Engagement with New Web Redesign
LUMA Vision to Showcase VERAFEYE 4D Imaging Platform at HRS 2026, Signaling a New Foundation for EP Guidance
Blaize and Datacomm Sign Technology Alliance MOU to Explore AI Inference Solutions Across Indonesia
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