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LiveWell Awarded Frost & Sullivan’s 2024 Global Customer Value Leadership Award for Advancing Equitable and Accessible Mental Health Solutions

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LiveWell’s app integrates cutting-edge artificial intelligence (AI) and machine learning to provide personalized mental and behavioral health support, fostering user engagement across 27 countries and 9 languages.

SAN ANTONIO, Sept. 27, 2024 /PRNewswire/ — Frost & Sullivan recently researched the mental and behavioral health industry and, based on its findings, recognizes LiveWell by Zurich (LiveWell) with the 2024 Global Customer Value Leadership Award.

In their report, Frost & Sullivan state that LiveWell provides world-class digital health and well-being solutions to balance physical, mental, social, and financial health through its user-friendly app. LiveWell offers a wide range of tools that include mood and stress tracking; mental health support; and services offering support on a range of wellness topics. LiveWell is one of many pioneers addressing significant challenges to the mental and behavioral health industry, such as stigma, access, equity, and data privacy.

LiveWell’s commitment to continual innovation is clearly visible through its regular app updates, integrating innovative features that significantly boost user engagement and satisfaction.

“LiveWell continuously enhances its app to ensure optimal performance. With the integration of the Wellness Hub, partners can now seamlessly offer AI-powered Wellbeing Scans, telemedicine, and emotional support services, while showcasing their products and branding,” said Alejandra Parra, Research Analyst at Frost & Sullivan.

LiveWell effectively leverages research and customer feedback to update its solutions and maintain its competitive edge. For instance, the company has just released a premium version of the app, allowing users to purchase tailor-made products and services, providing access to new tools and fully customized features.

Additionally, by consistently prioritizing speed to market and customer needs, LiveWell demonstrates a unique ability to stay ahead of industry trends and respond rapidly to the shifting demands of its ever-growing global user base.

“Frost & Sullivan applauds LiveWell’s capacity to launch technology-integrated products at an impressive speed-to-market, meeting and exceeding customers’ diverse needs,” noted Parra.

Each year, Frost & Sullivan presents this award to the company that demonstrates excellence in implementing strategies that proactively create value for its customers, focusing on improving the return on the investment that customers make in its services or products. The award recognizes LiveWell’s unique focus on augmenting its customers’ value beyond simply good customer service, leading to improved customer retention and customer base expansion.

Frost & Sullivan Best Practices Awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.

About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success.

Contact: Camila Tinajero Camila.Tinajero@frost.com

About LiveWell

LiveWell was founded by Zurich Insurance Group (Zurich) in 2020 with the goal of creating a service-led digital wellbeing solution that helps individuals maintain balance in their physical, mental, social and financial health. Since its inception, LiveWell has introduced its services in more than 27 countries – from Argentina to Australia – and collaborates with global health and wellbeing partners to offer users a wide range of content, challenges, and rewards that foster healthy habits. LiveWell promotes a holistic approach to wellness and understands the importance of maintaining overall health.

LiveWell’s wide range global and regional partners include Polar, Triumph, BODDY, and Philips.

Read about the LiveWell app at https://livewell.zurich.com/ and follow LiveWell on Instagram and LinkedIn.

 

SOURCE Frost & Sullivan

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TOTAL PLAY ANNOUNCES REVENUE OF Ps.11,177 MILLION AND EBITDA OF Ps.4,849 MILLION IN THE FIRST QUARTER OF 2026

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—Growth of 115,020 net subscribers in Totalplay Residencial in the period strengthens the company’s service revenues—

 —EBITDA less Capex and interest reached Ps.883 million, the highest level ever recorded for a first quarter—

—A 9% reduction in debt with cost from loans provides additional strength to the company’s capital structure—

MEXICO CITY, April 23, 2026 /PRNewswire/ — Total Play Telecomunicaciones, S.A.P.I. de C.V. (“Total Play”), a leading telecommunications company in Mexico, which offers internet access, pay television and telephony services, through one of the largest 100% fiber optic networks in the country, announced today financial results for the first quarter of 2026.

“The growing preference of millions of homes for our technologically advanced internet services, with superior stability and speed, resulted in a net increase of 115,020 subscribers in the quarter, which continued to drive the company’s revenue,” commented Eduardo Kuri, CEO of Total Play. “The growth of our operations was consistent with the Capex which represented only 22% of revenue, and interest payments that decreased double-digit, in the context of lower debt with cost at the company. This resulted in a 51% increase in cash generation — defined as EBITDA less Capex and interest paid — reaching a record high of Ps.883 million in the period.”

“Regarding the balance sheet, we began this quarter with the amortization schedule for the Senior Secured Notes due 2028 — through a principal payment of US$15 million for the period — which adds to the US$56 million amortization of the remaining balance of the Senior Notes due in 2025 — done in the previous quarter — which, among other debt payments, contributed to a 9% reduction in our balance of debt with cost from loans,” added Mr. Kuri. “Simultaneously, we were able to decrease our lease liabilities by 30% and our trade payables by 22%, further strengthening Total Play’s solid capital structure.”

First quarter results 

Revenue for the quarter was Ps.11,177 million, 3% higher than Ps.10,843 million for the same period of the previous year. Total costs and expenses were Ps.6,328 million, compared to Ps.5,761 million in the prior year.

As a result, Total Play’s EBITDA was Ps.4,849 million, from Ps.5,082 million a year ago; the quarter’s EBITDA margin was 43%. The company reported operating profit of Ps.301 million, compared to Ps.763 million a year earlier.

Total Play reported a net loss of Ps.1,327 million from a loss of Ps.1,961 million in the same quarter of 2025.

   Q1 2025 

   Q1 2026 

 Change 

Ps. 

%

Revenue from services 

$10,843

$11,177

$334

3 %

EBITDA  

$5,082

$4,849

$(233)

(5) %

Operating income 

 

$763

 

$301

 

$(462)

 

(61) %

 

Net result 

$(1,961)

$(1,327)

$634

32 %

Amounts in millions of pesos.
EBITDA: Earnings before interest, taxes, depreciation, and amortization.

Revenue from services 

The company’s revenue increased 3%, as a result of 3% growth in sales in the residential segment and 4% growth in revenue from the enterprise segment.

Totalplay Residential’s revenue increase to Ps.9,848 million, up from Ps.9,570 million the previous year, is related to a 4% increase in the number of the company’s service subscribers compared to the same quarter of the previous year, reaching 5,554,374 this period — a figure that includes 67,856 small and medium-sized businesses. Compared to the previous quarter, the subscriber base increased by 115,020 users. The company believes that the number of subscribers achieved this quarter reflects its remarkable ability to offer technologically advanced internet services — with superior stability and speed — continuous innovation in its entertainment platform, and service excellence.

Average revenue per subscriber (ARPU) for the quarter was Ps.588, compared to Ps.597 a year ago. The decrease in ARPU is largely related to a growing proportion of double-play subscribers compared to triple-play subscribers within the total residential subscriber base.

The number of homes passed by Total Play in Mexico at the end of this period was 19.5 million, compared to 17.6 million a year ago.

Penetration — the proportion of homes passed by Total Play that have the company’s telecommunications services — was 28.5% at the end of the quarter from 30.2% a year ago.

Revenue from the enterprise segment was Ps.1,329 million, up from Ps.1,273 million in the previous year, as a result of contracting Total Play services for the development of corporate client projects.

Costs and expenses 

Total costs and expenses increased 10% as a result of a 4% increase in service costs and a 12% increase in expenses.

The increase in costs to Ps.1,663 million from Ps.1,597 million in the previous year, results mainly from higher costs related to memberships, maintenance and support, partially offset by lower content costs — as a result of a higher proportion of double play users in the mix of residential service subscribers and the negotiation of terms, in an optimal way, with content producers —.

The increase in expenses to Ps.4,665 million from Ps.4,164 million reflects higher maintenance, personnel, advertising and promotion expenses, in the context of the company’s growing operations.

EBITDA and net result 

Total Play’s EBITDA was Ps.4,849 million compared to Ps.5,082 million the previous year.

Relevant variations below EBITDA were the following:

An increase of Ps.229 million in depreciation and amortization, as a result of user acquisition costs — telecommunications equipment, labor and installation in the period.

A Decrease of Ps.189 million in accrued interest payable, in the context of reducing the company’s debt with cost balance during the period.

Changes in the fair value of financial instruments of Ps.921 million, due to costs related to hedging options in the previous year.

Other financial income of Ps.31 million, compared to other expenses of Ps.200 million in the previous year, as a result of costs related to debt issuances a year ago.

A, increase of Ps.109 million in exchange losses as a result of net liability monetary position in foreign currency, together with greater depreciation of the peso against the basket of currencies in which the company’s monetary liabilities are denominated this quarter, compared to the previous year.

Total Play reported a net loss of Ps.1,327 million from a net loss of Ps.1,961 million in the same period of 2025.

Balance sheet

As of March 31, 2026, the company’s debt with cost from loans was Ps.55,477 million, 9% lower than the Ps.60,806 million of the previous year. The reduction resulted from various debt with cost amortizations during the period, including US$15 million of the company’s Senior Secured Notes due 2028 this quarter and US$56 million of the remaining Senior Notes due 2025, done last November, partially offset by the issuance of US$200 million in Additional Notes to the Senior Secured Notes due 2032, announced in April 2025.

Lease liabilities were Ps.2,756 million, 30% lower compared to Ps.3,917 million in the previous year.

Cash and cash equivalents, as well as restricted cash in trusts, was Ps.6,477 million, compared to Ps.10,008 million a year ago. As a result, the company’s net debt was Ps.51,756 million, 5% lower compared to Ps.54,715 million in the previous year.

The debt ratio — Net Debt / EBITDA of the last two quarters annualized — was 2.62 times.

Total Play’s fixed assets — which include accumulated investment in fiber optics, telecommunications equipment and subscriber acquisition costs, among other assets — were Ps.79,312 million, compared to Ps.85,944 million a year ago.

About Total Play

Total Play is a leading Triple Play provider in Mexico that, thanks to the widest direct-to-home fiber optic network in the country, offers entertainment and technologically advanced services with the highest quality and speed in the market. For the latest news and updates about Total Play, visit: www.totalplay.com.mx.

Total Play is a Grupo Salinas company (www.gruposalinas.com), a group of dynamic, fast-growing, and technologically advanced companies focused on creating economic value through market innovation and goods and services that improve standards of living; social value to improve community well-being; and environmental value by reducing the negative impact of its business activities. Created by Mexican entrepreneur Ricardo B. Salinas (www.ricardosalinas.com), Grupo Salinas operates as a management development and decision forum for the top leaders of member companies. Each of the Grupo Salinas companies operates independently, with its own management, board of directors, and shareholders. Grupo Salinas has no equity holdings. The group of companies shares a common vision, values, and strategies for achieving rapid growth, superior results, and world-class performance.

Except for historical information, the matters discussed in this press release are concepts about the future that involve risks and uncertainty that may cause actual results to differ materially from those projected. Other risks that may affect Total Play and its subsidiaries are presented in documents sent to the securities authorities.

Investor Relations:

Bruno Rangel

Rolando Villarreal

+ 52 (55) 1720 9167

+ 52 (55) 1720 9167

jrangelk@totalplay.com.mx

rvillarreal@totalplay.com.mx

Press Relations:

Luciano Pascoe

Tel. +52 (55) 1720 1313 ext. 36553

lpascoe@gruposalinas.com.mx

 

TOTAL PLAY TELECOMUNICACIONES, S.A.P.I. DE C.V.

Consolidated Quarterly Income Statements

(Millions of Mexican pesos)

1Q 25

1Q 26

Change

$

%

$

%

$

%

Revenue from services

10,843

100 %

11,177

100 %

334

3 %

Cost of services

(1,597)

(15 %)

(1,663)

(15 %)

(66)

(4 %)

Gross profit

9,246

85 %

9,514

85 %

268

3 %

General expenses

(4,164)

(38 %)

(4,665)

(42 %)

(501)

(12 %)

EBITDA

5,082

47 %

4,849

43 %

(233)

(5 %)

Depreciation and amortization

(4,319)

(40 %)

(4,548)

(41 %)

(229)

(5 %)

Operating profit 

763

7 %

301

3 %

(462)

(61 %)

Financial cost:

     Interest revenue

56

1 %

30

0 %

(26)

(46 %)

     Accrued interest expense

(1,770)

(16 %)

(1,581)

(14 %)

189

11 %

     Change in fair value of financial instruments

(924)

(9 %)

(3)

(0 %)

921

100 %

     Other financial (expenses) income

(200)

(2 %)

31

0 %

231

     Foreign exchange (loss) – Net

(40)

(0 %)

(149)

(1 %)

(109)

n.m. 

(2,878)

(27 %)

(1,672)

(15 %)

1,206

42 %

Loss before income tax provisions

(2,115)

(20 %)

(1,371)

(12 %)

744

35 %

Income tax provision

154

1 %

44

0 %

(110)

(71 %)

Net loss for the period

(1,961)

(18 %)

(1,327)

(12 %)

634

32 %

 

TOTAL PLAY TELECOMUNICACIONES, S.A.P.I. DE C.V.

Consolidated Statements of Financial Position

(Millions of Mexican pesos)

As of March 2025

As of March 2026

Cambio

$

%

$

%

$

%

ASSETS

Current Assets:

   Cash and cash equivalents

7,132

6 %

4,342

4 %

(2,790)

(39 %)

   Restricted cash in trusts

2,876

3 %

2,135

2 %

(741)

(26 %)

   Customers – net

2,902

3 %

3,016

3 %

114

4 %

   Recoverable taxes

3,365

3 %

2,293

2 %

(1,072)

(32 %)

   Inventories

2,416

2 %

2,146

2 %

(270)

(11 %)

   Derivative financial instruments 

193

0 %

0 %

(193)

(100 %)

   Other current assets

873

1 %

883

1 %

10

1 %

Total current assets

19,757

18 %

14,815

15 %

(4,942)

(25 %)

Non-Current Assets:

   Property, plant and equipmente – Net

85,944

77 %

79,312

81 %

(6,632)

(8 %)

   Rights-of-use assets -Net

2,849

3 %

1,652

2 %

(1,197)

(42 %)

   Trademarks and other assets

2,620

2 %

2,464

3 %

(156)

(6 %)

Total non-current assets

91,413

82 %

83,428

85 %

(7,985)

(9 %)

Total assets

1,11,170

100 %

98,243

100 %

(12,927)

(12 %)

LIABILITIES AND STOCKHOLDERS’ EQUITY

Short-Term Liabilities

   Financial debt

9,240

8 %

5,435

6 %

(3,805)

(41 %)

   Lease liabilities

2,367

2 %

1,749

2 %

(618)

(26 %)

   Trade payables

12,719

11 %

9,913

10 %

(2,806)

(22 %)

   Reverse factoring

1,483

1 %

278

0 %

(1,205)

(81 %)

   Other short-term liabilities

3,814

3 %

3,255

3 %

(559)

(15 %)

Total short-term liabilities

29,623

27 %

20,630

21 %

(8,993)

(30 %)

Long-Term Liabilities

   Financial debt

51,566

46 %

50,042

51 %

(1,524)

(3 %)

   Lease liabilities

1,550

1 %

1,007

1 %

(543)

(35 %)

   Employee benefits

101

0 %

148

0 %

47

47 %

   Deferred income tax

12,950

12 %

13,741

14 %

791

6 %

Total liabilities

95,790

86 %

85,568

87 %

(10,222)

(11 %)

EQUITY:

   Capital stock

8,201

7 %

8,060

8 %

(141)

(2 %)

   Retained earnings

(15,836)

(14 %)

(17,171)

(17 %)

(1,335)

(8 %)

   Other comprehensive income

23,015

21 %

21,786

22 %

(1,229)

(5 %)

Total equity

15,380

14 %

12,675

13 %

(2,705)

(18 %)

Total liabilities and equity

1,11,170

100 %

98,243

100 %

(12,927)

(12 %)

 

TOTAL PLAY TELECOMUNICACIONES, S.A.P.I. DE C.V.

Consolidated Statements of Cash Flows

(Millions of Mexican pesos)

3M 25

3M 26

$

$

Operating activities:

Loss before income tax provision

(2,115)

(1,371)

Items not requiring the use of resources:

    Depreciation and amortization

4,320

4,548

    Employee benefits

9

10

Items related to investing or financing activities:

    Accrued interest income

(56)

(30)

    Accrued interest expense 

1,770

1,581

    Other financial transactions

1,122

(27)

    Unrealized exchange (gain) loss

(89)

262

4,961

4,973

Resources (used in) generated by operating activities:

   Customers and unearned revenue

315

134

   Other receivables

2

   Related parties, net

53

(104)

   Taxes to be recovered

353

260

   Inventories

292

400

   Advance payments

(76)

(179)

   Trade payables

(906)

(1,092)

   Other payables

299

434

Cash flows generated by operating activities

5,291

4,828

Investing activities: 

   Acquisition of property, plant and equipment

(2,601)

(2,425)

   Other assets

(234)

75

   Collected interest

56

31

Cash flows used in investing activities

(2,779)

(2,319)

Financing activities:

   Capital repayments

   Loans (paid) received

4,312

(58)

   Leasing cash flows

(822)

(449)

   Restricted Cash in Trusts

(488)

(371)

   Reverse factoring

(107)

(80)

  Derivative financial instruments

265

  Interest payment

(1,895)

(1,541)

Cash flows used in financing activities

1,265

(2,499)

Net increase in cash and cash equivalents

3,777

10

Cash and cash equivalents at the beginning of the year 

3,355

4,332

Cash and cash equivalents at the end of the year 

7,132

4,342

 

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SOURCE Total Play Telecomunicaciones, S.A.P.I. de C.V.

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QNAP Launches QSW-M7230-2X4F24T L3 Lite 100GbE Managed Switch, Featuring MC-LAG and AVoIP

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TAIPEI, April 23, 2026 /PRNewswire/ — QNAP® Systems, Inc., a leading computing, networking, and storage solution innovator, today announced the launch of the QSW-M7230-2X4F24T, a new L3 Lite managed 100GbE switch designed for enterprise network upgrades, high-performance storage environments, large-scale media production, virtualization, and AI-driven workloads. The new switch enables organizations to build a scalable 100GbE core network while maintaining cost efficiency and protecting existing infrastructure investments.

As data-intensive applications continue to accelerate—from AI computing and virtualization to collaborative media workflows—enterprises are increasingly challenged to evolve beyond 10GbE networks without incurring disruptive, large-scale replacements. The QSW-M7230-2X4F24T addresses this transition by providing a flexible, multi-speed architecture that allows enterprises to introduce higher-speed connectivity where it matters most, while expanding the core network over time.

Featuring 100GbE backbones, 25GbE server uplinks, and 24-port 10GbE access, the QSW-M7230-2X4F24T offers seamless multi-speed integration. It allows enterprises to deploy high-performance 25GbE/100GbE where needed while preserving existing 10GbE assets, effectively minimizing upgrade complexity and maximizing infrastructure value.

“By combining 100GbE, 25GbE, and high-density 10GbE connectivity in a 1U form factor, the QSW-M7230-2X4F24T delivers exceptional flexibility and cost efficiency among its class,” said Ronald Hsu, Product Manager at QNAP. “It is an ideal solution for enterprises seeking a practical path to 100GbE without compromising current investments or future scalability.”

Optimized for AI and high-performance storage, the QSW-M7230-2X4F24T offers 10G/25G/100G multi-speed links with a 1080Gbps capacity, supporting PFC and ECN for lossless Ethernet. It combines L3 Lite management (including static routing and advanced VLANs) with an MC-LAG architecture to provide enhanced network resilience and high availability, ensuring uninterrupted service and eliminating single points of failure for critical business infrastructure.

For media and AV over IP deployments, the switch further strengthens multicast control and time synchronization. With support for IGMP Snooping, VLAN-based traffic segmentation, and a high-precision clock with PTP Boundary Clock, the QSW-M7230-2X4F24T minimizes audio-video synchronization issues commonly encountered in multi-display environments. This makes it well suited for broadcast production, live event venues, command centers, and enterprise video applications.

In addition, the QSW-M7230-2X4F24T supports AMIZcloud, QNAP’s cloud-based centralized management platform. Without requiring additional hardware or software controllers, IT teams can remotely monitor and manage multiple switches across locations, simplifying troubleshooting and reducing ongoing operational overhead.

For more information and to view the full QNAP lineup, please visit www.qnap.com.

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SOURCE QNAP Systems, Inc.

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SnapInspect Now Fully Qualified Yardi® Ecosystem Partner

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Interface is available now to SnapInspect clients using Yardi Voyager®

DALLAS, April 24, 2026 /PRNewswire/ — SnapInspect today announced it is now a fully qualified Yardi® Standard Interface Vendor, joining the approved network for Yardi, the leading provider of connected real estate software solutions. With this interface, companies using Yardi Voyager® can access their property management system data via the interface with SnapInspect.

With a focus on streamlining operations and increasing efficiency, Yardi Voyager and its single connected solution suite allow companies to manage operations, execute leasing, run analytics, and provide effective resident, owner and investor services. By interfacing with Yardi, vendors can provide Yardi clients with solutions that empower them within the Yardi ecosystem.

The Yardi ecosystem services the most vendors, APIs, units and square footage in the industry with more than 450 active interface partners in the Yardi network. Yardi’s goal is to make it easier for clients to choose best-for-you products that allow harmony across the many platforms they use. Yardi welcomes SnapInspect to the most robust platform ecosystem in the real estate industry.

“Commercial property teams have always had the data; they just haven’t always had it in one place. This integration closes the gap between inspections and maintenance operations, so every inspection finding flows directly into a work order, and everything is visible between profiles,” said new Yardi interface vendor, SnapInspect

For the complete list of the Yardi ecosystem, please visit: yardi.com/interface-vendors.

About Yardi

Yardi® develops industry-leading software for all types and sizes of real estate companies across the world. With over 10,000 employees, Yardi is working with our clients to drive significant innovation in the real estate industry. For more information on how Yardi is Energized for Tomorrow, visit yardi.com.

About SnapInspect

SnapInspect is a cloud-based property inspection software platform used by property managers, asset owners, and enterprise operators across the USA, Canada, and Dubai. The platform enables teams to conduct detailed property inspections, generate professional condition reports instantly, and track property maintenance analytics and asset condition data across entire portfolios. SnapInspect integrates natively with leading property management systems as a qualified interface vendor. Learn more at www.snapinspect.com

Photo – https://mma.prnewswire.com/media/2964560/Image.jpg

 

View original content:https://www.prnewswire.co.uk/news-releases/snapinspect-now-fully-qualified-yardi-ecosystem-partner-302752418.html

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