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Electric Vehicle Remote Diagnostics Market to Grow by USD 4.10 Billion (2024-2028), AI-Driven Report Highlights Impact of Falling Battery Prices on EV Demand – Technavio

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NEW YORK, Sept. 27, 2024 /PRNewswire/ — Report with the AI impact on market trends – The Global Electric Vehicle Remote Diagnostics Market size is estimated to grow by USD 4.10 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of  39.04%  during the forecast period. Reducing battery pack prices boosting EV demand is driving market growth, with a trend towards growing popularity of remote diagnostics services in electric buses  However, subscription cost associated with EV remote diagnostics services  poses a challenge – Key market players include AB Volvo, Beijing Automotive Group Co. Ltd., Bayerische Motoren Werke AG, Chongqing Changan Automobile Co. Ltd., Ford Motor Co., General Motors Co., Honda Motor Co. Ltd., Hyundai Motor Co., KIA CORP., Li Auto Inc., Mahindra and Mahindra Ltd., Mercedes Benz Group AG, Mitsubishi Motors Corp., Renault SAS, Stellantis NV, Tata Motors Ltd., Tesla Inc., Toyota Motor Corp., and Volkswagen AG.

Key insights into market evolution with AI-powered analysis. Explore trends, segmentation, and growth drivers- View the snapshot of this report

Electric Vehicle Remote Diagnostics Market Scope

Report Coverage

Details

Base year

2023

Historic period

2018 – 2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 39.04%

Market growth 2024-2028

USD 4104.5 million

Market structure

Fragmented

YoY growth 2022-2023 (%)

29.04

Regional analysis

APAC, Europe, North America, South America, and Middle East and Africa

Performing market contribution

APAC at 64%

Key countries

China, US, Germany, France, and Japan

Key companies profiled

AB Volvo, Beijing Automotive Group Co. Ltd., Bayerische Motoren Werke AG, Chongqing Changan Automobile Co. Ltd., Ford Motor Co., General Motors Co., Honda Motor Co. Ltd., Hyundai Motor Co., KIA CORP., Li Auto Inc., Mahindra and Mahindra Ltd., Mercedes Benz Group AG, Mitsubishi Motors Corp., Renault SAS, Stellantis NV, Tata Motors Ltd., Tesla Inc., Toyota Motor Corp., and Volkswagen AG

Market Driver

Electric buses are experiencing increasing popularity worldwide, particularly in China, due to substantial investments and initiatives to expand their usage and infrastructure. The demand for electric buses is growing among both public and private sectors, and this trend is anticipated to continue. The adoption of electric buses for public transportation is on the rise globally. In response, bus manufacturers and telematics service providers are developing solutions to enhance the efficiency of electric buses. For instance, ViriCiti offers various packages for monitoring electric buses, catering to diverse customer requirements. These packages focus on operational improvement, driver behavior, and maintenance. The maintenance package is particularly noteworthy as it enables maintenance teams and OEMs to identify technical failures remotely, reducing costs and preventing issues. This package includes a remote diagnostic tool that pinpoints the exact location of a faulty battery cell or vehicle component. Similarly, bus manufacturers are developing remote diagnostic solutions to improve maintenance options, contributing to the expansion of the global electric vehicle remote diagnostics market. 

The Electric Vehicle (EV) Remote Diagnostics market is experiencing significant growth due to the increasing popularity of automotive remote diagnostics in both passenger and commercial vehicles. This trend is driven by the use of wireless networks like 3G, 4G, Wi-Fi, and Bluetooth for real-time communication between diagnostic equipment and automobile systems. Computer software enables vehicle performance analysis, identifying failures in real-time, and providing vehicle health alerts. Fleet operators and commercial vehicle suppliers benefit from data collection, service downtime reduction, and component defect identification. The Internet of Things (IoT) and telematics play a crucial role in creating connected car ecosystems, enhancing the driving experience for luxury and sports vehicles. Safety and security are prioritized with automatic crash notification, vehicle location tracking, and roadside assistance. Advanced sensors and communication technologies enable predictive maintenance and AI-driven predictive analytics for battery health monitoring and other maintenance needs. As 5G technology emerges, it will further enhance the capabilities of remote diagnostics. Human-Machine Interface and IoT technologies ensure seamless interaction between vehicle owners and their vehicles. However, cybersecurity risks necessitate robust security measures to protect sensitive vehicle data. Automakers must address these challenges to provide reliable and secure remote diagnostic solutions for their customers. 

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Market Challenges

The electric vehicle (EV) remote diagnostics market is experiencing significant growth due to the increasing popularity of EV telematics applications and services. Remote diagnostic services are often included in bundled offerings of connected car services, utilizing the same telematics control units and hardware components. OEMs can earn revenues through subscriptions by bundling remote diagnostics with other connected car offerings. However, customer reluctance to pay for these services, particularly in price-sensitive markets, poses a challenge. To increase uptake, some EV variants offer remote diagnostics as optional services with customized pricing strategies. Vendors must optimally price their subscription packages to attract a wider customer base, but this may add to the overall cost of connected car offerings. For example, OnStar offers its OnStar safety and security plan with remote access for USD34.99 per month, while the base plan without remote diagnostics is priced at USD24.99. Price-sensitive customers may opt for the base package, potentially hindering the growth of the electric vehicle remote diagnostics market.The Electric Vehicle (EV) Remote Diagnostics market is experiencing significant growth due to the increasing adoption of EVs and the integration of Internet of Things (IoT) and telematics in the automotive industry. However, challenges persist in this market. Data collection from advanced sensors and communication technologies in EVs can be complex, leading to service downtime and component defects. Connected car ecosystems, including luxury and sports vehicles, require real-time vehicle health alerts and predictive analytics for maintenance. Fleet operators and commercial vehicle suppliers benefit from EV remote diagnostics, but cybersecurity risks and human-machine interface design are bottlenecks. Automakers must address these challenges using AI, predictive analytics, and 5G technology to improve the driving experience, ensure safety and security, and provide vehicle tracking and battery health monitoring for vehicle owners. Bluetooth and vehicle electrification are also key considerations in this market.

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Segment Overview 

This electric vehicle remote diagnostics market report extensively covers market segmentation by  

Application 1.1 Passenger cars1.2 Commercial vehiclesType 2.1 Equipment2.2 SoftwareGeography 3.1 APAC3.2 Europe3.3 North America3.4 South America3.5 Middle East and Africa

1.1 Passenger cars-  The Electric Vehicle (EV) Remote Diagnostics Market is experiencing significant growth due to increasing demand for efficient and cost-effective maintenance solutions. This market allows automakers and fleet operators to monitor EV health in real-time, identify potential issues, and perform diagnostic checks remotely. This not only reduces downtime but also enhances customer satisfaction and safety. Key players in this market include Bosch, Continental AG, and Delphi Technologies, who are investing heavily in developing advanced remote diagnostic systems for EVs.

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Research Analysis

Electric Vehicle (EV) remote diagnostics refer to the use of wireless networks and diagnostic equipment to monitor and analyze vehicle performance in real-time. This technology enables automakers to identify and address failures and maintenance needs proactively, reducing downtime and enhancing the overall EV ownership experience. The automotive industry is rapidly embracing this technology as part of the vehicle electrification and connected-car ecosystem. EV remote diagnostics cover various automobile systems, including battery health monitoring, human-machine interface, and cybersecurity risks. However, challenges such as technology bottlenecks and cybersecurity risks must be addressed to ensure a seamless and secure diagnostic experience. Real-time monitoring and analysis of vehicle data can lead to more efficient service time and improved vehicle performance.

Market Research Overview

Electric Vehicle Remote Diagnostics: Revolutionizing Automotive Maintenance with Wireless Networks and Computer Software Electric Vehicle (EV) Remote Diagnostics is a game-changer in the automotive industry, enabling real-time monitoring and analysis of vehicle performance through wireless networks and computer software. This innovative technology allows for automatic crash notification, vehicle location tracking, roadside assistance, data collection, and vehicle health alerts. Passenger vehicles and commercial vehicles alike benefit from this advanced system, with luxury and sports vehicles also adopting the technology for enhanced safety and security. Real-time data collection and predictive analytics enable early identification of component defects and service downtime, reducing overall maintenance costs and improving the driving experience. Connected car ecosystems, including IoT technologies and telematics, play a crucial role in EV Remote Diagnostics. Communication technologies such as 3G, 4G, Wi-Fi, Bluetooth, and 5G, as well as advanced sensors, facilitate seamless data transfer and analysis. Fleet operators and commercial vehicle suppliers are major adopters of this technology, ensuring optimal fleet performance and reducing downtime. However, cybersecurity risks associated with IoT technologies and connected cars are a significant concern, necessitating robust security measures. Battery health monitoring is a critical application of EV Remote Diagnostics, ensuring the longevity and efficiency of electric vehicle batteries. Human-Machine Interface (HMI) and AI technologies further enhance the user experience, providing vehicle owners with valuable insights and alerts. Despite its numerous benefits, challenges such as technology bottlenecks, cybersecurity risks, and vehicle electrification remain key considerations for automakers and industry stakeholders. The future of EV Remote Diagnostics lies in the integration of advanced technologies and a focus on enhancing the driving experience while ensuring safety and security.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

ApplicationPassenger CarsCommercial VehiclesTypeEquipmentSoftwareGeographyAPACEuropeNorth AmericaSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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Qmulos Now Available on Cisco Global Price List (GPL), Accelerating Continuous Compliance Solutions for Joint Customers

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CHANTILLY, Va., April 22, 2026 /PRNewswire/ — Qmulos, a leader in Continuous Compliance, today announced that its flagship products, Q-Compliance (Q-C) and Q-Behavior Analytics and Audit (Q-BA2), are now available on the Cisco® Global Price List (GPL) via the SolutionsPlus Partner Program. This strategic integration allows Cisco partners and customers to seamlessly purchase Q-C and Q-BA2 directly through Cisco’s sales organization, simplifying procurement and accelerating the deployment of automated compliance solutions.

Qmulos now available on Cisco® Global Price List (GPL)!

By joining the Cisco GPL, Qmulos deepens its pre-existing partnership with Splunk, now a Cisco company, empowering organizations to address complex automated compliance challenges with integrated, validated technologies. The collaboration enables a unified buying experience for customers looking to combine Cisco’s industry-leading infrastructure with Qmulos’ specialized capabilities.

“Becoming a SolutionsPlus partner and getting on the Cisco GPL is a major milestone in our commitment to fostering a stronger, more secure digital ecosystem alongside Cisco,” said Matt Coose, CEO and Founder at Qmulos. “This enables us to meet the growing demand for our solutions while providing Cisco customers with a streamlined path to simplify technical evidence collection, streamline workflows, and strengthen cyber posture.”

Key Benefits of Q-Compliance (Q-C) and Q-Behavior Analytics and Audit (Q-BA2) on Cisco GPL:

Simplified Procurement: Customers can now acquire Qmulos through their existing Cisco sales representative, reducing vendor onboarding time.

Validated Integration: Q-C and Q-BA2 work seamlessly within Cisco’s (Splunk’s) architecture, ensuring reliability and performance.

Enhanced Security & Visibility: Continuously monitor control status and effectiveness across numerous compliance frameworks and environments in near-real time.

For more information on the combined solution, visit www.qmulos.com or contact your Cisco account manager. 

About Qmulos
Qmulos is a premier Splunk-based cybersecurity and compliance company founded in 2012 that automates risk management, security compliance, and auditing. They provide real-time compliance solutions for complex environments, helping government and commercial clients adhere to standards like NIST, CMMC, and FedRAMP through actionable, evidence-based insights.

Media Contact:
Danielle Schiffman
danielle.schiffman@qmulos.com
1-844-476-8567

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SOURCE Qmulos

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New Study Reveals Retail Security Measures Are Driving Customers Away

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DALBAR and Competitor IQ survey of 500 North American shoppers uncovers a costly tension between loss prevention and the customer experience

MARLBOROUGH, Mass., April 22, 2026 /PRNewswire/ — DALBAR, Inc. and its division Competitor IQ today released the 2026 Retail Security and Loss Prevention Study, a survey of 500 U.S. and Canadian consumers on how loss prevention strategies affect the retail shopping experience. The findings reveal a significant tension between security and convenience — one that is already costing retailers sales.

38%
of shoppers have abandoned a purchase due to in-store security measures

Key Findings

Security Measures Are Pushing Shoppers Out the Door
A significant share of respondents report abandoning purchases due to security-related friction. Locked merchandise cabinets and access restrictions are the leading causes — and the full study breaks down exactly which measures are driving customers away.

Locked Merchandise Is the Biggest Pain Point
Many customers say locked displays negatively impact their shopping experience. Many feel mistrusted and will leave rather than wait — and the data shows a clear link to lost revenue that retailers cannot afford to ignore.

Safety Matters, But Rarely Drives Store Choice
Most shoppers already feel a baseline level of security when they enter a store. The study reveals which measures build customer confidence — and which ones backfire by sending shoppers online instead.

Customers Want Technology, Not Barriers
A strong majority believe AI and surveillance technology can better balance loss prevention with convenience. The full study includes detailed breakdowns of customer preferences by age, income, and retail category.

“Retailers are caught in a difficult position: theft is rising, but the measures used to combat it are alienating the honest shoppers they need to retain. The path forward lies in smarter, less intrusive security — and the data shows exactly what that looks like.”
— DALBAR / Competitor IQ Research Team

When Customers See Theft Happen In-Store…
Most say they would shop there less often or stop visiting entirely.
Only a small share reports no change in behavior. The reputational cost of visible theft is significant — and quantified in the full report.

About the Study
The 2026 Retail Security and Loss Prevention Study was conducted by DALBAR, Inc. and Competitor IQ in April 2026, surveying 500 consumers across the United States and Canada. The full report includes detailed findings by demographic, retail category, and security measure type — with actionable recommendations for loss prevention teams.

Request the Full Report
www.dalbar.com | www.ciqdata.com | press@dalbar.com

About DALBAR, Inc.

About Competitor IQ

DALBAR, Inc. has set the standard for measuring and improving investment advice and financial services quality since 1976. DALBAR awards are recognized as a symbol of excellence in the financial community.

Competitor IQ is a division of DALBAR, Inc. specializing in competitive intelligence and customer experience research, helping organizations make data-driven improvements to service quality and retention.

MEDIA CONTACT:
Steve Worthy
compete@ciqdata.com
www.ciqdata.com

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SOURCE DALBAR, Inc.

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MILLROCK TECHNOLOGY APPOINTS NEIL A. GOLDMAN AS CFO

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KINGSTON, N.Y., April 22, 2026 /PRNewswire/ — Millrock Technology (“Millrock”), a provider of lyophilization and advanced freeze-drying solutions for the life sciences and biopharmaceutical industries, today announced the appointment of Neil A. Goldman, CPA, as Chief Financial Officer.

Mr. Goldman is a veteran executive who brings a distinguished track record as CFO of both private equity-backed and public companies across the MedTech, advanced manufacturing, and professional services industries. Throughout his career, he has consistently transformed mid-market and entrepreneur-led businesses into high-performing platforms through a combination of strategic M&A, operational discipline, rigorous execution, and strong financial leadership.

Most recently, Mr. Goldman served as CFO of Life Science Outsourcing, Inc., a national medical device contract manufacturer, where he implemented operational improvements and upgraded enterprise systems to scale the platform. Prior CFO roles include BioPorto A/S, a Copenhagen-listed in-vitro diagnostics company, Chembio Diagnostics, Inc. and Unwired Technology LLC, a high-tech manufacturer. Mr. Goldman began his career at Ernst & Young and holds a B.S. in Business from Miami University. At Millrock, Mr. Goldman will play a critical role in enhancing the company’s financial foundation, supporting strategic growth initiatives, and enabling continued expansion.

“We are thrilled to welcome Neil to the Millrock team,” said Tom Hochuli, Chief Executive Officer of Millrock Technology. “His depth of experience across both public and private environments, combined with a proven ability to scale businesses and drive value creation, makes him an ideal fit for this next phase of growth. Neil’s leadership will be instrumental as we continue to build a world-class organization.”

“I am excited to join Millrock Technology at such a pivotal time for the company and the lyophilization market,” said Mr. Goldman. “Millrock has a strong reputation for innovation, service, and quality, and I look forward to partnering with the entire team to accelerate our strategic roadmap.”

About Millrock Technology

Millrock Technology Inc. is an innovator of freeze-drying (lyophilization) instrumentation and process development solutions for the pharmaceutical, biotech, and diagnostics industries. Millrock specializes in laboratory, pilot, and production-scale lyophilizers with advanced process control technologies that optimize efficiency, compliance, and scalability. To learn more, please visit www.millrocktech.com.

About Artemis

Headquartered in Boston, MA, Artemis is a specialized private equity firm focused on partnering with differentiated Industrial Tech companies, whose people and products enable a healthier, safer, more connected, and productive world. For more information on Artemis, please visit www.artemislp.com.

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