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Managed Security Services Market to Grow by USD 33.86 Billion (2024-2028), Cloud Adoption Drives Revenue, Report Highlights AI’s Impact on Trends – Technavio

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NEW YORK, Dec. 5, 2024 /PRNewswire/ — Report on how AI is redefining market landscape – The global managed security services (MSS) market  size is estimated to grow by USD 33.86 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of about 13.87%  during the forecast period. Increase in adoption of cloud-based services is driving market growth, with a trend towards incorporation of predictive analytics in managed security services. However, chances of failure during managed security services implementation  poses a challenge. Key market players include Accenture Plc, AT and T Inc., Atos SE, Capgemini Service SAS, CrowdStrike Holdings Inc., Dell Technologies Inc., DXC Technology Co., F5 Inc., Fortra LLC, Furukawa Electric Co. Ltd., Infosys Ltd., International Business Machines Corp., Kroll LLC, Kudelski SA, Kyndryl Inc., Lumen Technologies Inc., Nippon Telegraph And Telephone Corp., Orange Cyberdefense SA, ProSOC Inc., and Singapore Telecommunications Ltd..

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Forecast period

2024-2028

Base Year

2023

Historic Data

2018 – 2022

Segment Covered

End-user (SMEs and Large enterprises), Deployment (Cloud-based and On-premises), and Geography (North America, Europe, APAC, South America, and Middle East and Africa)

Region Covered

North America, Europe, APAC, South America, and Middle East and Africa

Key companies profiled

Accenture Plc, AT and T Inc., Atos SE, Capgemini Service SAS, CrowdStrike Holdings Inc., Dell Technologies Inc., DXC Technology Co., F5 Inc., Fortra LLC, Furukawa Electric Co. Ltd., Infosys Ltd., International Business Machines Corp., Kroll LLC, Kudelski SA, Kyndryl Inc., Lumen Technologies Inc., Nippon Telegraph And Telephone Corp., Orange Cyberdefense SA, ProSOC Inc., and Singapore Telecommunications Ltd.

Key Market Trends Fueling Growth

Managed Security Services (MSS) are becoming increasingly popular among businesses in various industries, including Healthcare, Manufacturing, Telecom and IT. Trends like Managed IPS, Firewall Management, Endpoint Security, and Threat Monitoring are key offerings in MSS. With the rise of new threats such as ransomware, vulnerability assessments, and detection and response are crucial. Healthcare facilities and medical devices face unique challenges, requiring patient privacy protection. IT security specialists provide operational services through in-house or cloud-based solutions. Cloud computing, Artificial Intelligence, and Machine Learning are transforming MSS, enabling better threat detection and response. SMEs and IT enterprises alike benefit from MSS, as they face similar cyber threats. The COVID-19 pandemic has accelerated digital transformation, increasing exposure and creating new risks. Industry 4.0 and Cloud technology bring new challenges, requiring skilled cybersecurity laborers to defend against malicious attackers. Engagement models vary, from fully managed to co-managed services. MSS providers offer Network Security, Data Security, Managed DDoS protection, and Cloud Security solutions. Defense and Government sectors also rely on MSS for cybersecurity. 

Predictive analytics is a data-driven approach that utilizes statistical algorithms, data mining, artificial intelligence, and machine learning to make informed predictions about future events. In the context of Managed Security Services (MSS), this technology is employed to detect and protect against advanced malware threats and potential cyberattacks. Vendors offering MSS with predictive analytics capabilities gather, correlate, and analyze data from various sources to provide real-time expert analysis of emerging threats. This early warning system enables enterprises to take proactive measures, ensuring a more secure network environment. Predictive analytics empowers MSS providers to anticipate and address potential threats before they cause significant damage. 

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Market Challenges

•         Managed Security Services (MSS) have become essential for businesses in various industries, including Healthcare, Manufacturing, Telecom and IT, to protect their digital ecosystems from new and evolving threats. Challenges such as Managed IPS, Firewall Management, Endpoint Security, and Data breaches require specialized expertise. Healthcare facilities face unique challenges with medical devices and patient privacy. Threat Monitoring and Vulnerability Monitoring are crucial for early detection and response. Inhouse security solutions may not provide the necessary resources and skills to combat advanced cyber threats like Ransomware. Cloud-based security solutions offer flexibility and scalability. IT security specialists are in high demand, making outsourcing to MSS providers an attractive option. SMEs and IT enterprises alike benefit from MSS engagement models. Cloud computing, Artificial Intelligence, and Machine Learning are transforming MSS, providing enhanced threat detection and response capabilities. The COVID-19 pandemic has accelerated digital transformation, increasing exposure and the need for security. Malicious attackers target industries like Defense or Government, Telecom and IT, and Industry 4.0. MSS providers offer Operational services, including Managed DDoS protection and Cloud Security, ensuring Network and Data Security for businesses.

•         The implementation phase is a critical component of managed security services (MSS), but it also presents a significant challenge. Prospective clients may be hesitant to adopt MSS due to the risk of implementation failures. This complex process involves various tasks such as project management, vulnerability management, compliance, content management, event monitoring, access management, and managed devices. During the planning stage, Managed Security Service Providers (MSSPs) must carefully choose the required devices, determine their placement in the client’s infrastructure, and ensure their proper configuration. A successful implementation is crucial to build trust and confidence in MSS offerings, making it essential for MSSPs to prioritize this phase and execute it flawlessly.

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Segment Overview 

This managed security services (mss) market report extensively covers market segmentation by

End-user 1.1 SMEs1.2 Large enterprisesDeployment 2.1 Cloud-based2.2 On-premisesGeography 3.1 North America3.2 Europe3.3 APAC3.4 South America3.5 Middle East and Africa

1.1 SMEs-  Small and Medium Enterprises (SMEs) are rapidly adopting Managed Security Services (MSS) due to the escalating number of data breaches and cyberattacks from hackers. These attacks, such as Distributed Denial of Service (DDoS) and ransomware, can significantly disrupt SMEs’ IT infrastructure, resulting in severe business consequences. The complexities of cybersecurity and the prevalence of Internet of Things (IoT) devices further complicate matters for SMEs. Due to budget constraints, setting up an in-house IT security infrastructure is a challenge for SMEs. Consequently, they are turning to Managed Security Service Providers (MSSPs) to outsource their security needs. This arrangement not only saves SMEs on infrastructure and operational costs but also allows them to access advanced security solutions. The increasing demand for MSS among SMEs is encouraging vendors to invest more in improving their services, leading to market growth during the forecast period.

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Research Analysis

Managed Security Services (MSS) are outsourced security solutions designed to protect organizations from various cyber threats. MSS providers offer a range of services including Managed Firewall, Intrusion Prevention Systems (Managed IPS), Endpoint Security, Threat Monitoring, and Vulnerability Monitoring. With the increasing number of data breaches, industries such as Healthcare, Manufacturing, Telecom and IT are turning to MSS to safeguard their systems and maintain compliance. MSS providers use both in-house and cloud-based security solutions to protect against malicious attackers, cyberattacks, DDoS attacks, and other Industry 4.0 risks. Healthcare facilities and medical devices are particularly vulnerable to cyber threats, putting patient privacy at risk. MSS providers offer expertise from IT security specialists to help organizations stay ahead of evolving threats and ensure data security. Cloud security and network security are critical components of MSS, as more organizations move their operations to the cloud. MSS providers use advanced technologies to monitor and mitigate threats in real-time, providing organizations with peace of mind and allowing them to focus on their core business.

Market Research Overview

Managed Security Services (MSS) is a subset of IT security that provides organizations with expert threat monitoring, vulnerability assessment, and incident response services. MSS offerings include Managed Firewall, Intrusion Prevention Systems (Managed IPS), Endpoint Security, and Threat Monitoring. With the increasing number of data breaches, healthcare facilities and medical devices are under heightened scrutiny due to patient privacy concerns. MSS providers offer operational services to ensure patient data remains secure. New threats such as ransomware, cyberattacks, and DDoS attacks require skilled cybersecurity laborers to detect and respond effectively. MSS providers offer both in-house and cloud-based solutions to cater to various engagement models and industries like Healthcare, Manufacturing, Telecom and IT. The technology landscape is evolving with the adoption of cloud computing, artificial intelligence, and machine learning in DevOps environments. The COVID-19 pandemic has accelerated the shift to digital ecosystems, making outsourcing MSS an attractive option for SMEs and IT enterprises. Defense and Government sectors also rely on MSS to protect against malicious attackers and secure Industry 4.0 and cloud technology networks.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

End-userSMEsLarge EnterprisesDeploymentCloud-basedOn-premisesGeographyNorth AmericaEuropeAPACSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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Workday Adaptive Planning Achieves FedRAMP Moderate Authorization to Support Federal Workforce and Budget Planning

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New Milestone Helps Federal Agencies Plan Workforce and Budgets in One Secure, Modern System

WASHINGTON, July 23, 2026 /PRNewswire/ — Workday Government, a wholly owned subsidiary of Workday, Inc. (NASDAQ: WDAY), the enterprise AI platform for HR, finance, and IT, today announced that Workday Adaptive Planning has achieved FedRAMP Authorization at the Moderate Impact Level. The authorization confirms that Workday Adaptive Planning meets the security and compliance standards required to handle sensitive, unclassified federal data, giving agencies a secure, compliant foundation for modern planning.

Federal agencies are under pressure to do more with less, manage costs, and maintain clear records of their decisions. Yet disconnected data, legacy systems, and manual spreadsheet work can make it hard to understand how organizational decisions affect the workforce. Workday Adaptive Planning helps agencies modernize planning by bringing workforce planning, budgeting, and forecasting together so agencies can plan with connected workforce and financial data.

“Federal agencies must align their people, funding, and priorities to deliver their missions effectively,” said Lynn Martin, general manager, Workday Government. “With FedRAMP Moderate authorization, Workday Adaptive Planning gives agencies the secure foundation they need to unify workforce and financial planning. This clarity allows leaders to evaluate trade-offs, allocate resources with impact, and prepare confidently for what lies ahead.”

With Workday Adaptive Planning, agencies can model and assess the workforce implications of organizational change, such as hiring freezes, budget reductions, or reorganizations, to understand the potential effects on headcount, costs, project timelines, and mission readiness. Agencies can also use workforce data to identify talent trends and skills gaps. Finance teams can evaluate competing program requests, allocate costs across funds and programs, monitor budgets throughout the procurement lifecycle, and identify potential overruns earlier. Built-in audit capabilities and FIPS 140-3 compliant security help agencies strengthen fiscal discipline, maintain compliance, and make faster, better-informed decisions.

“Federal agencies need a planning tool they can trust to protect their data and still move fast,” said Ben Pierce, general manager, Workday Adaptive Planning. “With FedRAMP authorization, Workday Adaptive Planning gives them a secure, modern way to make budgeting and workforce planning less painful and a lot more useful.”

As part of Workday Government Cloud, Workday Adaptive Planning works alongside Workday human capital management and financial solutions, helping agencies plan with connected data. By bringing planning into the same platform that powers HR and finance, Workday Government helps agencies move beyond systems that simply record work to a modern, connected foundation for planning safely and collaboratively.

Workday Adaptive Planning is expected to be available to Workday Government customers in early 2027.

For More Information

Explore how Workday Adaptive Planning gives government organizations the power to plan, budget, and forecast the future here.Learn about the mission of Workday Government here.

About Workday Government
Workday Government is a wholly owned subsidiary of Workday, the enterprise AI platform for HR, finance, and IT. Workday Government is dedicated to serving the U.S. government by unifying HR and finance on one intelligent platform with AI at the core, empowering agencies at every level with the clarity, confidence, and insights they need to adapt quickly, make better decisions, and deliver on their missions. Workday Government supports a range of agencies across the civilian, defense, and intelligence communities. For more information about Workday Government, visit workday.com/federal. For more information about Workday visit workday.com.

Forward-Looking Statements
This press release contains forward-looking statements including, among other things, statements regarding Workday’s plans, beliefs, and expectations. These forward-looking statements are based only on currently available information and our current beliefs, expectations, and assumptions. Because forward-looking statements relate to the future, they are subject to inherent risks, uncertainties, assumptions, and changes in circumstances that are difficult to predict and many of which are outside of our control. If the risks materialize, assumptions prove incorrect, or we experience unexpected changes in circumstances, actual results could differ materially from the results implied by these forward-looking statements, and therefore you should not rely on any forward-looking statements. Risks include, but are not limited to, risks described in our filings with the Securities and Exchange Commission (“SEC”), including our most recent report on Form 10-Q or Form 10-K and other reports that we have filed and will file with the SEC from time to time, which could cause actual results to vary from expectations. Workday assumes no obligation to, and does not currently intend to, update any such forward-looking statements after the date of this release, except as required by law.

Any unreleased services, features, or functions referenced in this document, our website, or other press releases or public statements that are not currently available are subject to change at Workday’s discretion and may not be delivered as planned or at all. Customers who purchase Workday services should make their purchase decisions based upon services, features, and functions that are currently available.

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SOURCE Workday Inc.

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Ontinue Wins Gold Stevie® Award for Advancing the Future of Managed Security Operations

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Recognition Honors the Innovation Behind Ontinue’s Agentic SOC, Where AI Agents And Expert Cyber Defenders Work Together to Deliver Autonomous, Governed Security Operations

ZURICH, July 23, 2026 /PRNewswire/ — Ontinue, a leading MXDR partner providing nonstop managed security operations through its Agentic SOC, today announced it received a Gold Stevie® for Technology Excellence Award, recognizing the innovation behind its ION MXDR platform and Agentic SOC. The award was presented in the New Product of the Year – Information Technology (Cybersecurity) category, honoring Ontinue’s continued advancement of AI-powered security operations.

Ontinue was recognized for pioneering the Agentic SOC, a new operating model that treats security decision-making itself as software: governed, measurable, and built to scale with attackers who now operate at machine speed. Rather than layering AI onto existing workflows, Ontinue re-engineered its ION MXDR platform around a multi-agent architecture, with specialized agents spanning threat hunting, investigation, response, and posture hardening, that reason over each customer’s accumulated context and progressively take on more decision-making as trust is earned, while Ontinue’s Cyber Defenders retain governance and accountability throughout.

Ontinue defines an Agentic SOC as a security operations model in which software agents progressively assume responsibility for security decisions and actions, under continuous human governance, using accumulated context, policy, and learned behavior. In December 2024, this model went live in production for every ION MXDR customer, extending autonomous investigation to Tier 2-level incidents for the first time in the industry. The result is a platform that acts less like a tool and more like a team.

Ontinue’s Agentic SOC, by the numbers:

Autonomously investigates incidents within minutesCuts mean time to investigate by 50 percentResolves 99.5 percent of incidents without customer involvementDrives median response time for high-severity incidents under nine minutesPre-approves 97 percent of response actions, based on trust earned directly from customers

For Ontinue’s customers, that translates directly into business outcomes, such has stronger Secure Scores, security teams freed from alert fatigue, and hundreds of analyst hours returned to work that actually moves the business forward.

“The cybersecurity industry doesn’t need more AI features, it needs a fundamentally better way to operate security,” said Moritz Mann, Chief Executive Officer at Ontinue. “This recognition validates the work our teams have done over the past two years to transform AI from an assistant into a trusted operational capability. It’s recognition of an operating model that is already delivering measurable outcomes for customers every day.”

“We congratulate all of the winners in the third annual Stevie® Awards for Technology Excellence for their outstanding achievements,” said Stevie Awards President Maggie Miller. “Their innovations are helping shape the future of technology across every industry, and we look forward to celebrating their success on October 28.”

The Stevie Awards for Technology Excellence celebrate the remarkable accomplishments of individuals, teams, and organizations shaping the future of technology across all industry sectors. More than 700 nominations from organizations of all sizes in 37 nations and territories were submitted this year for consideration in a wide range of tech-related categories. More than 180 professionals worldwide participated in the judging process to select this year’s honorees.

Details about the Stevie Awards for Technology Excellence and the list of 2026 Stevie winners are available at http://Tech.StevieAwards.com.

About Ontinue
As a leading provider of AI-powered managed security operations, Ontinue is on a mission to give every organization the freedom to focus on what they do best; by making nonstop security excellence accessible, not just aspirational. By combining advanced AI with deep human expertise, Ontinue delivers managed security operations that are tailored to each organization’s unique environment, operational needs, and risk profile.

Ontinue’s ION SecOps Platform integrates AI-driven insights, automation, and real-time collaboration to continuously prevent, detect, and respond to threats. With deep expertise in Microsoft security technologies, Ontinue helps customers maximize the value of their existing investments while achieving stronger, more scalable security outcomes.

Continuous protection. AI-powered Nonstop SecOps. That’s Ontinue.

About the Stevie Awards
Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, the Stevie Awards for Technology Excellence and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

CONTACT: Alison Raymond, araymond@ontinue.com 

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SOURCE Ontinue

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New Harris Poll and Ruth AI Study: 81% of Americans Would Let an AI Agent Handle Part of Their Job Search

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Nearly half would let AI negotiate their salary, while 76% have never heard that AI can provide biased career guidance

SAN FRANCISCO, July 23, 2026 /PRNewswire/ — Artificial intelligence has become a mainstream source of career and financial advice for American workers, according to a national survey of 2,131 U.S. adults conducted by The Harris Poll in collaboration with Ruth AI, the AI career strategist built for women.

The full study, The Trust Gap, is available at https://ruthapp.ai/research and has already drawn coverage from Fast Company.

Nearly half of Americans (45%) have used an AI platform such as ChatGPT, Claude, or Gemini for career or work-related advice. That rises to 66% of Millennials and 63% of Gen Z. One in three U.S. adults has used AI for advice about money at work, including salary, raises, bonuses, or negotiating pay.

Americans are also increasingly willing to let AI act on their behalf. Eighty-one percent would be comfortable having an AI agent handle at least one part of a job search, climbing to 90% of Millennials. A majority would let AI search for jobs (67%), conduct pre-interview research (67%), update their resume (65%), or apply for jobs outright (55%). Nearly half would let AI negotiate their benefits (49%) or salary (47%).

Yet awareness of the technology’s documented limitations remains low. Three in four Americans (76%) had never heard that independent research has found AI can produce biased career and salary guidance. Seventy-two percent agree that AI can sound confident even when its advice turns out to be wrong.

“Americans are handing AI some of the most consequential decisions of their working lives, from the job search to the salary ask, while most have never heard that the guidance can carry bias,” said Valerie Chapman, founder and CEO of Ruth AI. “We are delegating faster than we are asking questions. The responsibility now falls on the people building AI to earn the trust users are already giving it.”

About the Survey

The survey was conducted online within the United States by The Harris Poll from June 11-13, 2026, among a nationally representative sample of 2,131 U.S. adults, including 420 Gen Z adults, 620 Millennials, 519 Gen X adults, and 572 Baby Boomers. Data were weighted to the U.S. general adult population. Some questions were asked only of respondents who had used AI for the relevant purpose. References to research on biased AI guidance refer to external academic research (Sorokovikova, Chizhov, Eremenko & Yamshchikov, 2025; arXiv:2506.10491) and are not findings measured by this survey.

About The Harris Poll Thought Leadership Practice

Building on more than 60 years of experience pulsing societal opinion, The Harris Poll Thought Leadership Practice designs research that is credible, creative, and culturally relevant, driving thought leadership and uncovering trends for today’s biggest brands.

About Ruth AI

Ruth AI is an AI career strategist built for women, on a mission to close the $1.6 trillion gender wage gap. Based in San Francisco, Ruth AI is building a suite of AI agents that help women build personal brands, negotiate their worth, and launch their businesses. Learn more at https://ruthapp.ai.

Media Contact

Valerie Chapman
Founder and CEO, Ruth AI
419380@email4pr.com
786-375-1110

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SOURCE Ruth AI

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