Connect with us

Technology

Zenvia Announces New Strategic Cycle

Published

on

Zenvia Customer Cloud is the result of innovation and integration of acquisitions that position

Zenvia as one of the leading SaaS providers for customer experience

SÃO PAULO, Jan. 13, 2025 /PRNewswire/ — Zenvia (NASDAQ:ZENV) (the “Company”), one of the leading SaaS providers for customer experience (CX) in Latin America, announces the beginning of its new strategic cycle.

Since its inception 21 years ago, Zenvia’s mission has always been to revolutionize the experience customers have with companies and brands, and with each new strategic cycle, the Company continues to expand its vision. The launch of Zenvia Customer Cloud in 2024 marks the end of the Company’s latest strategic cycle, which began in 2018 and aimed to expand its CX SaaS portfolio by combining investments in M&A and R&D, making Zenvia one of the segment leaders in Latin America. From January 2025, the Company will begin its new strategic cycle, focused on accelerating the growth of Zenvia Customer Cloud – our new core business and our most complete unified customer experience solution.

Zenvia Customer Cloud is a solution that integrates all stages of the customer journey—attract, convert, serve, and nurture—personalizing every interaction from the first contact to post-sales service with extensive use of Artificial Intelligence (AI) tools. With an innovative business model enabling flexible adoption, organizations can easily begin and progressively expand their use of the software, providing Zenvia with what we believe to be a highly scalable revenue growth stream.

Zenvia Customer Cloud is the result of the deep integration of the Company’s CX SaaS tools, resulting in a totally unified solution for the customer. Launched in 2024 and leveraged by Product Led Growth (PLG) strategies and international expansion, Zenvia Customer Cloud was already used by 5,700 companies, 20% of which were international customers, and we estimate it generated revenue between R$180 million and R$200 million in the year ended December 31, 2024. We estimate that this operation will grow between 25% and 30% in 2025, with a gross margin of between 68% and 70% and a positive EBITDA margin.

To reinforce the focus on its new strategic core business, the Company will proactively evaluate opportunities to divest assets that fall outside the scope of Zenvia Customer Cloud.

We believe that the combination of the new unified operating model, featuring a high degree of automation and AI utilization, along with the development and acceleration of its partner ecosystem, will streamline operations and simplify the Company’s structure. As a result, Zenvia is announcing today a workforce reduction of approximately 15%, that is expected to result in cost savings between R$30 million and R$35 million in 2025, already factoring in severance expenses.

Cassio Bobsin, Zenvia’s CEO, commented: “We are entering a new phase, building upon the solid foundation we have established throughout our history. The customer experience market is one that has benefited the most from the evolution in technology and artificial intelligence, unlocking new opportunities for our organization. The consolidation of Zenvia Customer Cloud marks the start of an exciting new chapter, positioning us as one of the most comprehensive unified SaaS CX solutions for B2C companies.” 

Shay Chor, Zenvia’s CFO & DRI, commented: “As we embark on our new strategic cycle, our focus is firmly on Zenvia Customer Cloud. We will carefully evaluate opportunities to divest non-core assets to optimize our capital structure and concentrate on expanding our ecosystem. We are confident that these actions will result in a more efficient company with exceptionally solid business metrics, enabling us to unlock significant value for our shareholders.”

Conference call for investors. Zenvia’s management team will hold a webcast to provide further details about this announcement on Tuesday, January 14, 2025, at 10:00 a.m. ET. To access the webcast, click here.

Further information about Zenvia can be found at investors.zenvia.com.

About Zenvia

Zenvia (NASDAQ: ZENV) is a technology company dedicated to shaping a new world of customer experiences. Through its Zenvia Customer Cloud solution, the company empowers businesses to deliver personalized, engaging, and fluid experiences across the entire consumer journey, leveraging data and advanced Artificial Intelligence (AI) tools. With 21 years of expertise and thousands of clients across Latin America, Zenvia helps businesses in all sectors strengthen their brands, boost sales, and enhance customer service—driving greater operational efficiency, productivity, and results from a single platform. For more information, visit our website and follow our social media profiles on LinkedIn, Instagram, TikTok and YouTube.

Forward-Looking Statements

This press release may include forward-looking statements within the meaning of the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are made as of the date they were first issued and were based on current expectations, estimates, forecasts, and projections, as well as the beliefs and assumptions of management. Words such as “expect,” “anticipate,” “should,” “believe,” “hope,” “target,” “project,” “goals,” “estimate,” “potential,” “predict,” “may,” “will,” “might,” “could,” “intend,” variations of these terms or the negative of these terms and similar expressions are intended to identify these statements. Forward-looking statements are subject to a number of risks and uncertainties, many of which involve factors or circumstances that are beyond Zenvia’s control. Zenvia’s actual results could differ materially from those stated or implied in forward-looking statements due to several factors, including but not limited to: our ability to innovate and respond to technological advances, changing market needs and customer demands, our ability to successfully acquire new businesses as customers, acquire customers in new industry verticals and appropriately manage international expansion, substantial and increasing competition in our market, compliance with applicable regulatory and legislative developments and regulations, the dependence of our business on our relationship with certain service providers, among other factors.

 

View original content:https://www.prnewswire.com/news-releases/zenvia-announces-new-strategic-cycle-302349382.html

SOURCE Zenvia

Continue Reading

Technology

Forum on the Development of Internet Public Welfare Held at 2026 World Internet Conference Wuzhen Summit

Published

on

By

WUZHEN, China, Nov. 6, 2026 /PRNewswire/ — A news report from CRI Online

On November 4, the Forum on the Development of Internet Public Welfare was held as part of the 2026 World Internet Conference Wuzhen Summit in Wuzhen, Zhejiang. Under the theme of “Digital Intelligence for Innovation: Advancing High-Quality Development of Internet Public Welfare”, the forum aimed to explore new paths for the high-quality development of public welfare undertakings in the era of digital intelligence, bring together forces for good, and contribute insights from the public welfare sector to building a community with a shared future in cyberspace.

At the forum, representatives of public welfare organizations, enterprises and media from China, Cyprus, the United Kingdom, the United States and other countries, together with experts, scholars and internet celebrities, delivered keynote speeches, sharing their latest practical experience and reflections on leveraging digital intelligence technologies to advance the high-quality development of charity and to bring together forces for good worldwide. The forum screened “Digital Technology for Good, Advancing Public Welfare Together”, a video showcasing the achievements of the China Internet Development Foundation’s public welfare initiatives, and released the findings of the research report on internet public welfare practices by internet and cybersecurity enterprises. The forum also held roundtable discussions on two topics — “Internet Public Welfare for the Global Flow of Goodwill” and “Online Cultural and Humanistic Creation Empowering Public Welfare Communication” — inviting participating guests to jointly explore the paths and methods for the high-quality development of internet public welfare. In addition, celebrity public welfare advocates public welfare projects powered by digital and intelligent technologies, along with examples of online initiatives supporting farmers, that they had taken an interest in. Their sharing encouraged more people to take an interest in and participate in public welfare initiatives.

The forum was hosted by the Cyberspace Administration of China and the Ministry of Civil Affairs, and co-organized by the China Internet Development Foundation, the China Charity Alliance and Guoguang Media Development Co., Ltd. More than 100 guests attended the event, including representatives of government departments, international organizations, multinational enterprises and public welfare organizations from many countries, as well as experts, scholars and internet public welfare advocates.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/forum-on-the-development-of-internet-public-welfare-held-at-2026-world-internet-conference-wuzhen-summit-302931693.html

SOURCE CRI Online

Continue Reading

Technology

Ev Dynamics Explores “AI+” Green Mobility Model

Published

on

By

Zhongtong Kinetic Energy, a Subsidiary of the Group, to Focus on Battery Swapping for New Energy Heavy Trucks and Fixed-route Transportation

Advancing Intelligent Dispatching, Energy Replenishment Management and Transportation Carbon Emission Data Management

HONG KONG, Nov. 6, 2026 /PRNewswire/ — EV Dynamics (Holdings) Limited (the “Company”, stock code: 476.HK, together with its subsidiaries, the “Group”) is exploring an expansion from the supply of new energy commercial vehicles into comprehensive green mobility services. Using battery swapping for new energy heavy trucks and fixed-route transportation as entry points, the Group will integrate artificial intelligence-powered dispatching, energy replenishment management and transportation carbon emission data management to progressively validate the “Transport as a Service” (TaaS) model.

Zhongtong Kinetic Energy (Hangzhou) Technology Co., Ltd. (“Zhongtong Kinetic Energy”), the Group’s China operating headquarters platform and a wholly-owned subsidiary of the Group, will start with actual transportation demand, prioritising the study of fixed routes, stable cargo sources and high-frequency transportation scenarios. It will progressively establish a closed-loop operating model covering vehicles, energy replenishment, dispatching and operational evaluation, with vehicle utilisation rate, energy consumption per unit of transportation, energy replenishment efficiency, transportation costs and service stability serving as the key validation indicators.

In terms of artificial intelligence applications, the Group intends to explore functions such as intelligent route scheduling, energy replenishment planning, and operational and maintenance alerts based on transportation orders, driving routes, vehicle energy consumption, battery status and battery swapping station utilisation. These functions are intended to reduce empty running and waiting time, and improve the utilisation efficiency of vehicles and energy replenishment facilities. The relevant technologies will be progressively tested and iterated in conjunction with actual application scenarios, rather than remaining at the level of a standalone conceptual demonstration.

This direction is in line with the policy trend towards the large-scale application of new energy heavy trucks. In June 2026, the Ministry of Transport and ten other departments publicly issued the Implementation Plan for Promoting the Large-scale Application of New Energy Heavy Trucks (《推動新能源重卡規模化應用實施方案》), which proposed that, by 2030, the penetration rate of new energy heavy trucks should reach 40%, with the number of new energy heavy trucks in operation exceeding 1.6 million units, 30,000 kilometres of zero-carbon road transportation corridors to be constructed, and approximately 3,000 heavy truck charging and battery swapping stations to be supported and guided for construction.

Industry penetration has also continued to increase. According to terminal actual sales data under the compulsory traffic accident liability insurance for motor vehicles cited by First Commercial Vehicle Network, 33,100 new energy heavy trucks were sold in Mainland China in September 2026, representing a year-on-year increase of 37%, with the monthly penetration rate reaching 50.28%. These figures exclude exports and military vehicles, while the cumulative penetration rate for the period from January to September 2026 was 38.10%.

Mr. Zeng Yan, Chairman and Chief Executive Officer of Ev Dynamics, said: “We hope to start with actual transportation scenarios, first establishing vehicle operations, energy replenishment efficiency and dispatching management for fixed routes, and subsequently validate the transport service-based charging model. The value of artificial intelligence does not lie in introducing another concept, but in helping to reduce empty running and waiting time, improve the utilisation rates of vehicles and energy replenishment facilities, and provide customers with more efficient and quantifiable green transportation services.”

In terms of business models, the Group will explore an expansion from vehicle sales into battery swapping services, intelligent dispatching and mobility operations, and study transportation service arrangements charged by mileage or ton-kilometre, with a view to reducing customers’ initial capital investment and barriers to technology adoption, while seeking to progressively establish recurring revenue. The specific cooperation models will be determined according to route conditions, cargo source stability, energy replenishment requirements and project economic benefits.

In terms of carbon emission management, the Group intends to progressively establish the capabilities for digital recording, accounting and reporting of transportation mileage, energy consumption and emission reduction results, thereby providing data support for customers’ green supply chain management.

On 30 October 2026, the Group participated in the “The Oujiang Dialogue — AI Plus Integrated Innovation Development Forum” (「甌江論道——『人工智能+』融合創新發展論壇」) held in Wenzhou, Zhejiang Province, and entered into a strategic agreement with the International Academician Science and Technology Innovation Centre. Building on this agreement, both parties will explore the alignment of scientific research resources and industry-academia-research cooperation in the fields of artificial intelligence, new energy and intelligent connected vehicles. The Group also took this opportunity to exchange views with universities, research institutions and industry representatives on technology applications and the integration of technologies with practical application scenarios.

Regarding participation in the development of the Qidu Island Urban Intelligent Connected Vehicle Demonstration Zone, Mr. Zeng Yan proposed three directions: First, to prioritise the selection of actual fixed routes and establish an agile, iteratively upgradeable closed-loop operating model; Second, to explore joint operations and evaluation mechanisms with local partners, using operational efficiency, service safety and actual emission reduction results as the basis for evaluation; and Third, based on the validation of application scenarios in Mainland China, to explore opportunities to connect with Hong Kong’s resources in finance, professional services, standards and international markets.

Mr. Zeng Yan added: “Ev Dynamics hopes to become not merely a vehicle supplier, but also a participant in application scenarios and a co-builder of long-term operational mechanisms. The application scenarios and supply chain capabilities in Mainland China, combined with Hong Kong’s professional services and international connections, are expected to create favourable conditions for external cooperation in green mobility solutions.”

Looking ahead, the Group will adopt Academician Chen Qingquan’s “Four Networks and Four Flows” theory as a methodological guide for its green mobility system, exploring the coordination of the energy network, transportation network, information network and humanity network, and promoting the integration of energy flow, information flow, material flow and value flow. The Group will also put these concepts into practice across specific aspects such as vehicle dispatching, energy replenishment management and transportation services. Through Zhongtong Kinetic Energy, the Group will steadily advance the validation of application scenarios involving battery swapping for new energy heavy trucks, intelligent logistics dispatching and green mobility operations, while exploring industry-academia-research cooperation in technologies such as autonomous driving for specific transportation scenarios, including “Xinjiang Coal Outbound Transport”. The relevant businesses will be progressively advanced based on actual project progress and commercial feasibility.

About Ev Dynamics (Holdings) Limited

Guided by its mission to ‘revolutionise transportation’, Ev Dynamics is evolving from a pioneer in the global new energy commercial vehicle market into an integrated solution provider of ‘new energy transport vehicles + energy infrastructure’. The Group has supported electrification across multiple countries and cities worldwide. In addition to the development and production of electric vehicles, including electric buses and purpose-built electric vehicles, the Group has expanded into integrated e-Mobility Solutions, offering in the PRC a comprehensive ecosystem that combines vehicle supply, operations, and value-added services such as charging infrastructure deployment.

For more information, please visit: https://evdynamics.com/zh-hant/

View original content:https://www.prnewswire.com/apac/news-releases/ev-dynamics-explores-ai-green-mobility-model-302931694.html

SOURCE Ev Dynamics

Continue Reading

Technology

Tech-Access Canada welcomes Budget 2026 and stands ready to help more Canadian companies commercialise

Published

on

By

OTTAWA, ON, Nov. 5, 2026 /CNW/ — Tech-Access Canada, the national network of Canada’s 70 Technology Access Centres (TACs), welcomes Budget 2026’s proposals to expand the Scientific Research and Experimental Development (SR&ED) tax incentive and renew federal clean technology support. TACs already help Canadian companies test new technologies, validate products and prepare for production. Tech-Access Canada’s proposed Canadian Innovation Pipeline Initiative would give more businesses year-round access to the teams and facilities already doing that work.

TACs already provide contract research services to businesses. Under existing Canada Revenue Agency rules, businesses can claim eligible costs for qualifying SR&ED work that TACs perform under contract on their behalf. The proposed expansion, estimated at $930 million over five years, would extend eligibility to certain commercialisation expenses. These include testing and validation required for initial regulatory approval or certification when directly linked to an eligible SR&ED project. Tech-Access Canada is ready to share its project experience as the agency develops sector-specific guidance.

“A tax credit can help a company recover eligible costs. Somebody still has to pay for the test first,” said Ken Doyle, Executive Director of Tech-Access Canada. “Some of the firms our TACs work with are still building the case for NRC IRAP funding or seeking their first outside investment. That test can be exactly what a customer or investor needs to see before they commit. Canada already has the people, the labs and the equipment. Let’s fund the projects that put them to work.”

The National Research Council of Canada’s Industrial Research Assistance Program (NRC IRAP) is Canada’s leading innovation assistance program for small and medium-sized businesses. Tech-Access Canada estimates that, through their partnership, NRC IRAP has funded approximately 75,000 hours of applied innovation and commercialisation support delivered by TACs over the past decade.

Tech-Access Canada welcomes the proposed renewal of NRC IRAP’s Clean Technology initiative. In the 2026 pilot, TACs moved quickly to complete 54 projects, helping companies advance from real-world prototype demonstration at technology readiness level (TRL) 7 toward commercial deployment at TRLs 8 and 9. TACs and their industry partners still have 161 projects scoped and ready to start as soon as a second round gets the green light.

“The clean technology pilot gave companies a chance to see how their technologies performed under real operating conditions,” said Jennifer Andersen, Vice-Chair of Tech-Access Canada and Executive Director, Applied Research & Innovation at Fleming College. “That evidence helps a business decide whether it’s ready to deploy or where it needs to do more work. We’d welcome the opportunity to extend that support to more companies.”

Since the tri-agency College and Community Innovation program began, the federal government has invested more than $1 billion through it in applied research. Tech-Access Canada thanks the Natural Sciences and Engineering Research Council of Canada for administering the program in collaboration with the Canadian Institutes of Health Research and the Social Sciences and Humanities Research Council. The $165 million committed in the 2026 Spring Economic Update will help sustain that capacity.

“Canada’s three granting councils and the Canada Foundation for Innovation have helped build applied research capacity that businesses can draw on across the country,” said Melanie Ross, Chair of Tech-Access Canada and Research Chair at SAIT’s Green Building Technology Access Centre. “We welcome the opportunity to build on those investments and give more Canadian companies access to that expertise.”

Tech-Access Canada estimates that the Canada Foundation for Innovation (CFI) has invested $500 million in federal funding for research infrastructure at colleges and cégeps over the past decade. At the College Fund’s 40% federal contribution ceiling, $500 million in capital funding would correspond to roughly $1.3 billion in eligible research infrastructure costs, with provinces, institutions and other partners contributing the balance. Dedicated, predictable infrastructure support for TACs would build on that partnership, keeping specialised facilities and equipment available on demand so TACs can respond quickly as new industry needs emerge.

“A pilot run can show a manufacturer whether a new process is worth scaling before it commits capital or changes its production line,” said Stephen Reaume, Treasurer of Tech-Access Canada and Director of Research at Lambton College. “TACs give smaller firms access to the equipment and expertise to run those trials and make decisions based on the results.”

Tech-Access Canada welcomes the opportunity to work with NRC research centres and federal departments such as Fisheries and Oceans Canada and Agriculture and Agri-Food Canada. TACs and federal research teams could bring complementary expertise and equipment to company projects, from testing new technologies for fisheries and aquaculture to piloting new processes for food and agricultural businesses.

“When a Canadian company needs specialised equipment or expertise, we can help connect it with the team best equipped to do the work,” said Jean-Philippe Jacques, Vice-Chair of Tech-Access Canada and Director of Innofibre. “Sharing facilities and coordinating equipment purchases can reduce duplication, give companies faster access to the tools they need and make better use of the research infrastructure Canadians have already invested in.”

Tech-Access Canada proposes to deliver the Canadian Innovation Pipeline Initiative through the TAC network. Interactive Visits would help firms decide what’s worth pursuing. Strategic Interactions would help them test and validate their technologies. TRLascend projects would help them demonstrate those technologies at pilot scale and prepare for production or deployment. The proposed $33 million annual investment would support about 3,000 engagements with Canadian businesses each year once fully implemented.

The TAC network already gives companies access to more than 2,100 applied R&D professionals, two million square feet of dedicated applied R&D space and approximately $500 million in specialised equipment. Tech-Access Canada also has intake and project delivery systems in use today. With approval and funding, it could start accepting Pipeline projects within 48 hours. Tech-Access Canada looks forward to working with the federal government on the proposal ahead of the Spring 2027 Economic Update.

Through Commercialisation Canada, Tech-Access Canada will share stories of Canadian companies bringing new products and processes to market with TAC teams working alongside them. Companies bring their ideas and knowledge of their customers. TACs help them test, refine and scale what they’ve developed. This hands-on accompaniment is a Canadian model of collaborative applied innovation and commercialisation that has drawn international attention, including from the OECD. More details will follow.

About Tech-Access Canada

Tech-Access Canada is the national network of Canada’s Technology Access Centres. TACs help businesses solve technical problems, develop and validate products and processes, and adopt new technologies. Companies retain their intellectual property.

SOURCE Tech-Access Canada

Continue Reading

Trending