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Managed Services Market to Grow by USD 217 Billion (2025-2029), Boosted by Increased Adoption of IoT Solutions, with AI Redefining the Market Landscape – Technavio

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NEW YORK, Jan. 31, 2025 /PRNewswire/ — Report with market evolution powered by AI – The global managed services market size is estimated to grow by USD 217 billion from 2025-2029, according to Technavio. The market is estimated to grow at a CAGR of  11.3%  during the forecast period. Increased adoption of IoT solutions is driving market growth, with a trend towards advent of big data and analytics services. However, data privacy and security risks in cloud-based services  poses a challenge. Key market players include Accenture PLC, ALE International, Amazon.com Inc., Atos SE, BMC Software Inc., Capgemini Services SAS, Cisco Systems Inc., Cloudticity LLC, Cognizant Technology Solutions Corp., DXC Technology Co., Fujitsu Ltd., Google LLC, HCL Technologies Ltd., Hewlett Packard Enterprise Co., Huawei Technologies Co. Ltd., Infosys Ltd., International Business Machines Corp., Lumen Technologies Inc., NEC Corp., NTT DATA Corp., Telefonaktiebolaget LM Ericsson, and Verizon Communications Inc..

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Managed Services Market Scope

Report Coverage

Details

Base year

2024

Historic period

2019 – 2023

Forecast period

2025-2029

Growth momentum & CAGR

Accelerate at a CAGR of 11.3%

Market growth 2025-2029

USD 217 billion

Market structure

Fragmented

YoY growth 2022-2023 (%)

10.6

Regional analysis

North America, Europe, APAC, South America, and Middle East and Africa

Performing market contribution

North America at 37%

Key countries

US, China, India, Canada, Germany, Japan, UK, South Korea, France, and Italy

Key companies profiled

Accenture PLC, ALE International, Amazon.com Inc., Atos SE, BMC Software Inc., Capgemini Services SAS, Cisco Systems Inc., Cloudticity LLC, Cognizant Technology Solutions Corp., DXC Technology Co., Fujitsu Ltd., Google LLC, HCL Technologies Ltd., Hewlett Packard Enterprise Co., Huawei Technologies Co. Ltd., Infosys Ltd., International Business Machines Corp., Lumen Technologies Inc., NEC Corp., NTT DATA Corp., Telefonaktiebolaget LM Ericsson, and Verizon Communications Inc.

Market Driver

Managed Services Market: Trends and Opportunities The Managed Services Market is experiencing significant growth, driven by various trends in technology. Cloud computing is a major trend, with businesses increasingly adopting cloud-based technologies for operational efficiency and cost savings. Cybersecurity is another key trend, as businesses seek to protect their data and IT infrastructure from cyber threats. Data management is also a significant trend, with the rise of big data and the need for businesses to effectively manage and analyze their data. Artificial intelligence (AI) and automation are also popular trends, as they help businesses improve productivity and reduce costs. MSPs (Managed Service Providers) are in high demand, offering services such as network and communication collaboration, mobility, information, application testing, and cloud platform management. The Internet of Things (IoT) is also driving growth in the market, with the need for endpoint management solutions and managed network services. Industries such as retail & consumer goods, healthcare & life sciences, energy & utilities, media & entertainment, and IT services are all investing in managed services to support their digital transformation. IT security professionals are in high demand to help businesses protect their data and IT infrastructure from cyber threats. Cloud-based solutions, such as Software-as-a-Service (SaaS), are becoming increasingly popular, as they offer flexibility and scalability. Hybrid work models are also driving demand for managed services, as businesses look for ways to support their remote workforces. The market for managed services is expected to continue growing, with a focus on industry requirements and consumer needs. IoT technologies, such as robotics and optical instruments, are also expected to drive growth in the market. However, businesses must also be aware of the privacy protection challenges associated with managed services and ensure they are working with trusted providers. Aeries Technology offers a range of managed services, including network infrastructure management, server & device management, computer & helpdesk support, and managed security services. Our team of skilled resources can help businesses improve their operational efficiency, protect their data, and meet their industry requirements. Contact US today to learn more. 

Firms are leveraging analytics services to convert unstructured data from multiple online sources into valuable structured information. Advanced analytical tools like predictive analytics are used to identify patterns in business and consumer behavior. Industries such as finance, telecommunications, and healthcare have benefited from these insights to make informed decisions at the organizational level, enhancing customer service. With the proliferation of data centers and technology, businesses are recognizing the importance of analyzing and utilizing data promptly to gain a competitive edge in cost and time. 

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Market Challenges

Managed Services Market: Overcoming Challenges in Cloud Computing, Cybersecurity, and More Businesses today face numerous challenges in their IT operations, from cloud computing and cybersecurity to data management and digital transformation. Managed Service Providers (MSPs) offer solutions to help companies navigate these complexities. In the cloud era, MSPs provide managed IT services, network services, communication collaboration services, mobility services, information services, application testing, and cloud platform management. Retail & consumer goods, healthcare & life science, energy & utilities, media & entertainment, and other industries require IT security professionals to ensure data security and privacy protection. MSPs help businesses implement cloud-based technologies like AI, IoT, Blockchain, and SaaS, addressing industry requirements and consumer needs. They offer managed network services, managed data center services, managed security services, endpoint management solutions, project & portfolio management, and agile approaches. However, challenges persist. Cyber threats targeting cloud-based solutions and IoT devices require constant monitoring and AIOps analytics. Large enterprises need front-end monitoring, ADTD, and DevOps teams to maintain operational efficiency. Hybrid work models demand skilled resources for IT operations, network infrastructure, server & device management, and computer & helpdesk support. Aeries Technology, specializing in managed services, helps businesses tackle these challenges by providing a comprehensive suite of services, ensuring business productivity, application testing, and IT operations. With expertise in AI, ML, IT security, and IT infrastructure, Aeries Technology is your trusted partner for digital transformation.Cloud-based managed services have gained popularity among businesses due to their cost-effectiveness and flexibility. However, data privacy and security concerns are significant barriers to adoption, particularly in the public cloud. Cloud security management is a complex task for vendors, as online digital files require protection against unauthorized access to the cloud-based IT infrastructure. The public cloud infrastructure, which supports multiple tenants and applications, is more susceptible to vulnerabilities due to the intricacies of open-source code used in its construction. These code patchworks can introduce flaws to cloud systems, increasing the risk of cyberattacks. Organizations must carefully evaluate cloud security measures before transitioning to managed services to mitigate these risks.

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Segment Overview 

This managed services market report extensively covers market segmentation by  

Type 1.1 MDS1.2 MNS1.3 MSS1.4 MMS1.5 OthersDeployment 2.1 Cloud2.2 On-premisesGeography 3.1 North America3.2 Europe3.3 APAC3.4 South America3.5 Middle East and Africa

1.1 MDS-  The Managed Data Services (MDS) segment dominates the global managed services market due to growing demand from sectors like IT, banking, financial services and insurance (BFSI), education, healthcare, and retail. SMEs in emerging countries such as China, India, Brazil, Indonesia, and Mexico drive the demand for MDS due to the need for cost-effective, reliable storage systems. MDS offers pay-per-use infrastructure, providing similar functionalities as standard data centers but through a managed service platform. The rise in digital data and focus on data security have increased the demand for cloud MDS, which reduces data theft chances and enhances processing power. Key growth drivers include the increasing number of smart connected devices, educational data from online courses, handheld devices, and data analytics for informed business decisions. The MDS market is expected to witness significant growth due to increasing data center implementation by large organizations and cost savings from adopting MDS over building in-house data centers.

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Research Analysis

The Managed Services Market is experiencing significant growth due to the increasing adoption of cloud computing, IoT devices, and digital transformation in various industries. Businesses are seeking Managed Service Providers (MSPs) to manage their IT infrastructure, ensuring operational efficiency and security. Cloud-based technologies, including platforms and applications, are becoming the norm, leading to a higher demand for managed IT services and professional services. Cybersecurity is a top priority, with IT security professionals focusing on data security and application testing to protect against threats. AI and automation are also key areas of investment, with AIOps analytics and ADTD helping to improve front-end monitoring and incident response. Industry requirements and consumer needs are driving the adoption of IoT technologies and cloud-based solutions, while hybrid work models continue to challenge organizations to maintain security and productivity. Blockchain is also gaining traction in the market, offering enhanced security and transparency for data management.

Market Research Overview

The Managed Services Market is witnessing significant growth due to the increasing adoption of cloud computing, cybersecurity, data management, artificial intelligence, automation, and IoT devices in various industries. These technologies are transforming the way businesses operate, leading to the need for Managed Service Providers (MSPs) to offer managed IT services, professional services, and digital transformation solutions. MSPs provide a range of services including network service, communication collaboration service, mobility service, information service, application testing, cloud platform, and managed IT services to ensure business productivity and operational efficiency. They offer cloud-based technologies and IoT solutions to help businesses manage their hybrid work models and address industry requirements and consumer needs. Cybersecurity and data security are critical concerns for businesses, and MSPs offer managed security services, endpoint management solutions, and privacy protection to mitigate cyber threats. The healthcare & life sciences, retail & consumer goods, energy & utilities, media & entertainment, and other industries are adopting managed services to improve their IT operations, network infrastructure, and server & device management. MSPs also offer IT operations services, project & portfolio management, agile approaches, and front-end monitoring to help businesses stay competitive and adapt to the latest industry trends. With the increasing use of AI, ML, SaaS, big data, and other cloud-based solutions, MSPs are providing skilled resources and expertise to help businesses leverage these technologies for growth and innovation.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

TypeMDSMNSMSSMMSOthersDeploymentCloudOn-premisesGeographyNorth AmericaEuropeAPACSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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Intouch Insight to Unveil Annual Drive-Thru Study at QSR Evolution Conference

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Intouch Insight (INX: CA) to reveal the results of its annual Drive-Thru Study during the main stage session at the QSR Evolution Conference in AtlantaMain stage reveal to be delivered by VP Sales, Marketing & Product Strategy Sarah Beckett and Chief Revenue Officer Laura Livers on Thursday, September 10, 2026, ahead of the day’s keynoteBeckett and Livers will also moderate a panel of quick service restaurant operators on the technologies shaping the drive-thru of the future

OTTAWA, ON, Sept. 3, 2026 /CNW/ — Intouch Insight Ltd. (OTCQX: INXSF) (“Intouch” or the “Company”), a provider of customer experience measurement solutions, today announced that it will present the findings of its annual Drive-Thru Study on the main stage at the QSR Evolution Conference, taking place September 8-10, 2026, at the Hyatt Regency Atlanta. This marks the fourth consecutive year Intouch has partnered with QSR Magazine and Arrowfly, formerly WTWH Media, to bring the study’s results to the conference stage.

The main stage session, “Intouch Insight Drive-Thru Report Reveal,” is scheduled for Thursday, September 10, 2026, at 8:45 a.m. Eastern Time, immediately ahead of the day’s keynote. Sarah Beckett, VP Sales,Marketing & Product Strategy, and Laura Livers, Chief Revenue Officer, will give attendees an early, exclusive look at the fastest, most accurate, and best customer service drive-thrus in America.

Beckett and Livers will also moderate a panel session, “Unveiling the Drive-Thru of the Future,” which goes deeper into the technologies and innovations separating winning brands, and what it takes to run a modern drive-thru that delivers consistency and experience at scale. Panelists include Taylor Crookston-Grace, Director, Brand Standard, BK US&C Operations; Michael MacLennan, Cofounder and Co-CEO, Tryarc; Chris Cheek, Chief Development Officer, Newk’s Eatery; Trace Miller, Founder & CEO, Konala; and Tim Sharpe, COO, Oliver’s Real Food.

Now in its fourth year, the QSR Evolution Conference brings together senior leaders from across the quick service restaurant industry for practitioner-led sessions on operations, technology, and customer experience. Intouch’s participation on the main stage reflects its continued work in customer experience measurement and operational audits for restaurant operators and other multi-location brands.

Cameron Watt, President and Chief Executive Officer of Intouch Insight, said:

“The drive-thru study has become one of the most anticipated benchmarks in the industry, and the main stage at QSR Evolution is the right place to reveal it. Our research shows where brands are winning on speed, accuracy, and service, and where the gaps still are. We are looking forward to putting that data in front of the operators who can act on it, and to a fourth year of partnering with QSR Magazine and Arrowfly to make it happen.”

About Intouch Insight

Intouch Insight offers a complete portfolio of customer experience management (CEM) products and services that help global brands delight their customers, strengthen brand reputation and improve financial performance. Intouch helps clients collect and centralize data from multiple customer touch points, gives them actionable, real-time insights, and provides them with the tools to continuously improve customer experience. Founded in 1992, Intouch is trusted by over 300 of North America’s most-loved brands for their customer experience management, customer survey, mystery shopping, mobile forms, operational and compliance audits, geolocation data capture and event marketing automation solutions. For more information, visit intouchinsight.com.

Certain statements included in this news release including those related to the Company’s quarterly results, future products, opportunities and cost initiatives, strategies, and other statements that are predictive in nature that depend upon or refer to future events or conditions, or that include words such as “expects”, “anticipates”, “intends”, “plans”, “believes”, “estimates”, or similar expressions, are forward-looking statements within the meaning of applicable Canadian securities laws. Forward-looking statements that are made as of the date hereof, which by their nature are necessarily subject to risks and uncertainties and other factors that may cause actual results, performance or achievements of the Company to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Such statements reflect the Company’s current views with respect to future events, and are based on information currently available to the Company and on hypotheses which it considers to be reasonable; however, management cautions the reader that hypotheses relative to future events which are beyond the control of management could prove to be false, given that they are subject to certain risks and uncertainties. Please refer to the risks set forth in the Company’s most recent annual MD&A and the Company’s continuous disclosure documents that can be found on SEDAR+ at www.sedarplus.ca. The Company does not intend, and disclaims any obligation, except as required by law, to update or revise any forward-looking statements whether as a result of new information, future events or otherwise.

Neither TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.

SOURCE Intouch Insight Ltd.

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Lyntris Completes CDR for KSAT Hyperion Satellite Program

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Tri-band RF system advances for KSAT’s next-generation HYPER relay network

WASHINGTON, Sept. 3, 2026 /PRNewswire/ — Lyntris Inc. (NYSE: LYNX), a defense technology company delivering sense-to-act connectivity solutions for the modern connected battlespace has completed Critical Design Review (CDR) for the tri-band antenna system in development for Kongsberg Satellite Services (KSAT)’s two-satellite Hyperion mission, marking a key milestone as the program advances toward hardware integration, qualification, and flight.

Hyperion is the pathfinder for HYPER, KSAT’s next-generation hybrid RF and optical relay network designed to extend global connectivity into orbit. The architecture will enable spacecraft to move mission data through relay satellites when direct ground-station access is unavailable, reducing latency and increasing access to time-sensitive information.

Delivering tri-band performance in a single antenna system is a demanding engineering problem. Each frequency band has to be tightly controlled — filtering out unwanted signals, isolating the bands from each other, and minimizing signal loss. But optimizing for one band can easily degrade performance in another. Meeting those requirements for all three simultaneously, inside a compact, space-qualified envelope, leaves little room for error.

That difficulty compounds when the design moves from RF engineering into flight hardware, and the completed system then has to be validated in test facilities capable of characterizing performance across all three bands at once, a capability few organizations maintain in-house.

Completion of CDR as planned demonstrates the technical maturity of the design and reflects the close engineering partnership between Lyntris and KSAT as both teams move toward flight hardware.

Lyntris brings RF engineering, manufacturing, system integration, and multi-band testing together under one roof. That combination — along with proprietary design and process IP — is what allows a design as demanding as the tri-band antenna to move from requirements to flight hardware.

“Hyperion is an important step toward a more connected and resilient space architecture,” said Madison Dye, Lyntris’ Vice President of C5ISR. “We’re proud to partner with KSAT and provide the advanced RF technology needed to make that architecture work. Completing CDR on schedule demonstrates our ability to move complex antenna systems from requirements to flight-ready hardware with speed and discipline.”

About Lyntris

Lyntris is a defense technology company delivering sense-to-act connectivity solutions for the modern, connected battlespace. Combining differentiated hardware, software and mission expertise, Lyntris helps customers detect threats earlier, decide faster and act with precision in contested, multi-domain environments.

Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements generally can be identified by the use of forward-looking terminology such as “expect,” “believe,” “anticipate,” “may,” “could,” “intend,” “plan,” “estimate,” “target,” “predict,” “project,” “will,” “should,” “forecast,” “outlook” or similar expressions, or by discussion of strategies, plans or intentions.

Forward-looking statements in this press release include, but are not limited to, statements regarding: the expected timeline and progress of the Hyperion antenna program; the anticipated technical performance and capabilities of the tri-band antenna system; expected production and delivery schedules; the role of the antenna in KSAT’s HYPER relay network architecture; Lyntris’ ability to move complex antenna systems from requirements to flight-ready hardware; statements regarding Lyntris’ manufacturing, integration and qualification capabilities; and the potential for expanded business opportunities.

These statements are based on current expectations, estimates, assumptions and projections of Lyntris’ management and are neither predictions nor guarantees of future events, circumstances or performance. Forward-looking statements are inherently subject to known and unknown risks, uncertainties and assumptions that could cause actual results to differ materially from those expressed or implied by such statements. Important factors that could cause actual results to differ materially from those discussed in the forward-looking statements include, without limitation: dependence on KSAT’s program decisions, priorities, funding and continued support for the Hyperion demonstration mission and HYPER relay network; technical risks inherent in developing, qualifying, integrating and operating space-qualified hardware; the risk that completion of CDR does not guarantee successful qualification, integration or flight; the competitive environment for RF and antenna technologies; supply chain disruptions, shortages or constraints affecting specialized materials and components; schedule delays, technical challenges or cost overruns in complex space and defense programs; uncertainties in U.S. government and commercial space budgets, appropriations and customer spending; changes in applicable laws, regulations or government procurement policies; and other factors described under “Risk Factors” and elsewhere in Lyntris’ filings with the Securities and Exchange Commission, including its registration statement on Form S-1, as amended, copies of which are available free of charge on the SEC’s website at www.sec.gov under Lyntris Inc.

The forward-looking statements included in this press release are only made as of the date of this press release. Factors or events that could cause our actual results to differ may emerge from time to time, and it is not possible for us to predict all of them. We may not actually achieve the plans, intentions or expectations disclosed in our forward-looking statements, and you should not place undue reliance on our forward-looking statements. We undertake no obligation to publicly update or review any forward-looking statement, whether as a result of new information, future developments or otherwise, except as may be required by applicable law.

Nothing in this press release, including use or display of third parties’ trademarks, service marks, trade name or products, should be construed as an approval, endorsement, guarantee or sponsorship by any third parties of Lyntris Inc., its products, business or financial performance or any aspect of this press release.

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SOURCE Lyntris

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McCann Systems Wins Two Commercial Integrator Awards for Best Healthcare and Best Casino Projects

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EDISON, N.J., Sept. 3, 2026 /PRNewswire/ — McCann Systems is proud to announce that two recently completed AV projects have been honored with 2026 Commercial Integrator Awards. McCann earned Best Healthcare Project for the immersive Fortune 500 Company’s Client Experience Center and Best Casino Project for the new Caesars Sportsbook at Monmouth Park.

This recognition marks the ninth consecutive year that McCann has received a prestigious “Best Of” award from Commercial Integrator, highlighting the company’s continued excellence and expertise across a wide range of verticals.

The Best Healthcare Project recognizes McCann’s work on a 5,000-square-foot immersive Client Experience Center designed to elevate storytelling, collaboration, and innovation. The environment brings together interactive LED displays, personalized content, and dynamic experiential spaces to guide guests through the company’s story and solutions. McCann integrated a sophisticated AV infrastructure supporting interactive presentations, engaging experiences, and centralized control, creating a flexible, technology-driven environment that fosters meaningful connections and memorable guest experiences.

The Best Casino Project recognizes McCann’s AV integration for the new Caesars Sportsbook at Monmouth Park, a next-generation sportsbook that brings modern sports entertainment to one of New Jersey’s most historic racetracks. McCann integrated more than 1,600 square feet of LED, 23 large-format displays, more than 50 simultaneous sports and racing feeds, and seven independent audio zones throughout the venue. The result is a high-energy, flexible environment that delivers uninterrupted viewing and wagering information across sportsbook, dining, VIP, and outdoor spaces while honoring Monmouth Park’s rich racing history.

The Commercial Integrator Awards recognize outstanding audiovisual integration projects across the commercial AV industry. McCann’s continued recognition reflects its ability to deliver innovative, high-performance AV environments tailored to the unique needs of each client and space.

About McCann Systems

McCann Systems is a leading audiovisual integration company specializing in the design, engineering, installation, and support of innovative AV environments. With expertise spanning across several markets, McCann delivers technology solutions that transform commercial spaces, create meaningful experiences, and set the standard for innovation in the Pro AV industry.

Contact

Matt Wilson

Director of Marketing

mwilson@mccannsystems.com 

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