Four industry experts from ECI will share proven strategies, success stories, best practices, and new ideas for residential construction businesses to increase profitability, leverage AI and tech tools, enhance business management, and more with pre-show courses, education sessions, and expert panel discussions

LAS VEGAS, Feb. 14, 2025 /PRNewswire/ — 

WHAT 

The National Home Builders Association (NAHB) International Builders’ Show (IBS), a premier event that connects, educates and improves the residential construction industry, brings together more than 76,000 professionals to create a hub for new product launches, construction demos, industry thought leadership sessions, workshops, panel discussions, and industry conversations. The 2025 event takes place February 25-27 in Las Vegas and offers attendees nearly 150 education opportunities, including pre-show courses, building knowledge and super sessions, learning labs, and game changer presentations.

ECI Software Solutions, a global provider of cloud-based business management software and services built by residential construction experts, will share expert insights on getting creative to improve profitability using industry-specific software and technology tools during two education sessions at IBS. Tailored for small- and mid-sized businesses (SMBs), the education sessions offer continued learning credits and cover strategies for builders, remodelers, land developers, and trade contractors working in residential construction.

Bob Cain, business unit leader of BuildTools and Bolt for ECI’s Residential Construction Division will lead two pre-show courses and two education sessions during IBS 2025 including: 

Pre-Show Course – Business Accounting: A Road Map to Profitability
This course covers the foundation of financial planning, budgeting, construction business accounting, job cost systems, and financing options for tracking and analyzing cost of goods, overhead, and individual job costs as well as how to communicate about them effectively.

Pre-Show Course – Job Costing: The Road Map Continues
This course helps attendees understand the key components and types of costs involved in job costing to accurately track and analyze the costs and make informed decisions about pricing, resource allocation, and profitability. 

Education Session – Profitability in Today’s Remodeling & Custom-Building Market
This session is designed to help homebuilders, remodelers, and trade contractors uncover the critical areas where remodeler and custom builder profitability is often compromised, as well as best practices for improving business management and bottom line. 

Education Session – Best Practices for Profitability in Today’s Market
This program addresses the detrimental effects of operating in silos, failing to close the feedback loop and lacking visibility into operations can have, offering actionable steps to apply to better manage projects and improve profitability. 

Cori Masters, customer success manager, Lasso CRM, ECI’s Residential Construction Division, will join an expert panel for the Jam(b) Session, Winner Techs All – Tech-Driven Solutions for Online Sales & Marketing. 

Attendees will learn about:

Real-world and applicable examples to bridge communication between OSCs, marketing and sales Practical insights from award-winning OSCs on optimizing tech tools to generate actionable marketing data and sustain pipeline momentum Fresh ideas through a free resource document and slide deck

Monica Wheaton, vice president of Customer Success, ECI’s Residential Construction Division and NAHB’s 2023 Woman of the Year, will host a peer-to-peer technology roundtable, Shop Talk: How Technology is Reshaping Custom Home Building.

Attendees will explore:

Real-world tech solutions for custom buildersProven business management strategiesCase studies and success stories from custom home builders

Tim Bailey, director of Operations, Avid at ECI, will join an expert panel for the Super Session, The Experience: Leveraging Tech & Touch for Exceptional CX.

Attendees will discover:

How to balance the homebuying customer experience (CX) with technology tools and the human connectionHow AI and mobile platforms are accelerating the homebuying processBest practices and success stories from leading builders dedicated to CXActionable strategies for elevating personalized experiences through tech

WHEN & WHERE

All learning sessions will take place at Las Vegas Convention Center (LVCC), 3150 Paradise Drive, Las Vegas, NV 89103.

Pre-Show Course – Business Accounting: A Road Map to Profitability 
Monday, February 24 | 9:00 AM – 12:00 PM; Encore Hotel – Brahms 1 

Pre-Show Course – Job Costing: The Road Map Continues 
Monday, February 24 | 2:00 – 5:00 PM; Encore Hotel – Brahms 1 

Education Session – Profitability in Today’s Remodeling & Custom-Building Market
Tuesday, February 25 | 9:45 – 10:15 AM; LVCC – Remodeling Central – West 212 

Education Session – Best Practices for Profitability in Today’s Market 
Tuesday, February 25 | 3:15 – 3:45 PM; LVCC – Custom Building Central – West 209 

Jam(b) Session – Winner Techs All – Tech-Driven Solutions for Online Sales & Marketing
Tuesday, February 25 | 4:00 – 5:00 PM; LVCC – Learning Labs – West 232 

Shop Talk – How Technology is Reshaping Custom Home Building
Wednesday, February 26 | 12:45 to 1:15 PM; LVCC – Custom Building Central – West 209

Super Session – The Experience: Leveraging Tech & Touch for Exceptional CX
Thursday, February 27 | 8:30 – 10:30 AM; LVCC – Spotlight Room – West 326

WHO

Bob Cain, business unit leader, BuildTools and Bolt, Residential Construction Division, ECI Software Solutions

Bob Cain is business unit leader of BuildTools and Bolt for ECI Software Solutions, a global provider of cloud-based business management software and services. Cain brings 25 years of experience in residential construction to his role, where he’s focused on strengthening support, driving software development and expanding the product team of experts to improve the overall customer experience. Previously, Cain served in senior management positions for MarkSystems, ECI’s flagship enterprise resource planning software for residential home builders. Additionally, he holds a certified graduate associate designation from the National Association of Home Builders and is a certified NAHB instructor with the University of Housing. Cain has also been involved in his local Home Builder Associations BLSJ and NJBA since 2004. 

Cori Masters, customer success manager, Lasso CRM, Residential Construction Division, ECI Software Solutions

Cori Masters is a customer success manager at ECI Lasso CRM. Masters leverages her expertise to build meaningful partnerships and ensure clients not only meet but exceed their goals. Her dynamic approach and proven adaptability make her a trusted partner in the evolving sales and marketing landscape. In addition to her professional achievements, Masters is a recognized speaker, sharing her insights at the International Builder Show in 2021, 2022, 2023, and the upcoming IBS 2025. Her passion for fostering success and her broad life experience make her an exceptional leader and mentor in the industry.

Monica Wheaton, vice president of Customer Success, Residential Construction Division, ECI Software Solutions

Monica Wheaton is VP of Customer Success, Residential Construction Division for ECI Software Solutions, a global provider of cloud-based business management software and services. Wheaton brings over 25 years of experience in both the construction industry as well as the software and technology space to her role, where she’s focused on helping businesses find success through education and resource development. Previously, Wheaton served as CEO for nearly 14 years at Builder Partnerships, the authoritative resource that connects builders, manufacturers and service providers to improve profits, relationships and knowledge.

Tim Bailey, director of Operations, Avid, Residential Construction Division, ECI Software Solutions

Tim Bailey is director of Operations, Avid at ECI Software Solutions, a global provider of cloud-based business management software and services. In his role, Bailey helps the building industry leverage research, data, and innovation to create customer experience excellence. He has spent most of his career in the building industry, starting at 16 years old, working summers in construction. He earned his Bachelor of Science degree from Wilfrid Laurier University in Waterloo, Ontario, and has worked as a carpenter, project manager, new home sales specialist, and vice president for a multi-division builder.

To learn more about ECI’s residential home construction products and initiatives at IBS, visit ECI’s profile on the IBS website.

Track the latest industry insights on ECI’s website. 

About ECI Software Solutions
ECI Software Solutions provides cloud-based business software for running small and mid-sized businesses end to end. Built by experts in manufacturing, residential construction, building supply, office technology and wholesale/retail distribution industries, ECI’s industry-specific software connects businesses and customers, improving visibility, operational efficiency and profitability. With ECI, businesses seamlessly integrate sales and marketing, business intelligence, CRM, data and analytics, ecommerce, mobile apps and payment processing. With more than 30 years of industry leadership, ECI is trusted by 25,000 customers in more than 90 countries globally. Headquartered in Westlake, Texas, it has offices in the U.S., Canada, Mexico, United Kingdom, Netherlands, Belgium, Norway and Australia. For more information, visit www.ECIsolutions.com. 

Media Contact:
Brittni Borrero
Gabriel Marketing Group (for ECI Software Solutions) 
Phone: 248-931-3418
Email: brittnib@gabrielmarketing.com

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SOURCE ECI Software Solutions