Technology
LENDINGTREE REPORTS FOURTH QUARTER 2024 RESULTS
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1 year agoon
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Above Forecast Results Driven by Revenue Growth Across All Three Business Segments
Consolidated revenue of $261.5 millionGAAP net income of $7.5 million or $0.55 per diluted shareVariable marketing margin of $86.7 millionAdjusted EBITDA of $32.2 millionAdjusted net income per share of $1.16
CHARLOTTE, N.C., March 5, 2025 /PRNewswire/ — LendingTree, Inc. (NASDAQ: TREE), operator of LendingTree.com, the nation’s leading online financial services marketplace, today announced results for the quarter ended December 31, 2024. The Company has posted a shareholder letter on its investor relations website at investors.lendingtree.com.
“We are thrilled to report the company’s fourth quarter performance was well above the high end of our guidance range, showcasing the strength of our diversification,” said Doug Lebda, Chairman and CEO. “Our Insurance business delivered another outstanding quarter with revenue growth of 188% compared to the prior year period. Looking forward, we expect another solid year of AEBITDA growth in 2025 on continued revenue strength and operating expense discipline.”
Scott Peyree, President and COO, commented, “Our business has returned to broad-based growth. The exceptional Q4 performance in Insurance was powered by record revenue along with a four-percentage point sequential increase in segment margin. Our Home and Consumer segments grew revenue 35% and 12% YoY, respectively, in the quarter as well. We forecast continued revenue growth across all three of our segments in 2025. The team’s focus on operational excellence has generated multiple small wins that combine to create a stronger growth profile for the company. We are energized for the year ahead.”
Jason Bengel, CFO, added, “Our financial profile improved materially in 2024 with net leverage ending the year at 3.5x, a decline from 5.3x at year-end 2023. Our forecast anticipates further improvement in our leverage profile this year, which we intend to utilize to lower our cost of capital and improve free cashflow conversion for shareholders. We have also made steady progress managing the fixed costs of the business. Expense discipline is a core focus for the company. We anticipate the forecasted level of operating expense can drive scalable revenue growth going forward.”
Fourth Quarter 2024 Business Highlights
Home segment revenue of $34.0 million increased 35% over fourth quarter 2023 and produced segment profit of $11.7 million, a 44% increase over the same period.Consumer segment revenue of $55.6 million increased 12% over fourth quarter 2023.Within Consumer, personal loans revenue of $26.5 million increased 21% over prior year while Small Business revenue increased 45% in the period.Insurance segment revenue of $171.7 million increased 188% from fourth quarter 2023 and translated into segment profit of $48.0 million, an increase of 90% over the same period.
LendingTree Summary Financial Metrics
(In millions, except per share amounts)
Three Months Ended
December 31,
Y/Y
Three Months Ended
September 30,
Q/Q
2024
2023
% Change
2024
% Change
Total revenue
$ 261.5
$ 134.4
95 %
$ 260.8
— %
Income (loss) before income taxes
$ 9.1
$ 13.1
(31) %
(57.5)
116 %
Income tax expense
(1.6)
(0.4)
300 %
(0.5)
220 %
Net income (loss)
$ 7.5
$ 12.7
(41) %
$ (58.0)
113 %
Net income (loss) % of revenue
3 %
9 %
(22) %
Income (loss) per share
Basic
$ 0.56
$ 0.98
$ (4.34)
Diluted
$ 0.55
$ 0.98
$ (4.34)
Variable marketing margin
Total revenue
$ 261.5
$ 134.4
95 %
$ 260.8
— %
Variable marketing expense (1) (2)
$ (174.8)
$ (73.8)
137 %
$ (183.6)
(5) %
Variable marketing margin (2)
$ 86.7
$ 60.6
43 %
$ 77.2
12 %
Variable marketing margin % of revenue (2)
33 %
45 %
30 %
Adjusted EBITDA (2)
$ 32.2
$ 15.5
108 %
$ 26.9
20 %
Adjusted EBITDA % of revenue (2)
12 %
12 %
10 %
Adjusted net income (2)
$ 15.8
$ 3.6
339 %
$ 10.9
45 %
Adjusted net income per share (2)
$ 1.16
$ 0.28
314 %
$ 0.80
45 %
(1)
Represents the portion of selling and marketing expense attributable to variable costs paid for advertising, direct marketing and related expenses. Excludes overhead, fixed costs and personnel-related expenses.
(2)
Variable marketing expense, variable marketing margin, variable marketing margin % of revenue, adjusted EBITDA, adjusted EBITDA % of revenue, adjusted net income and adjusted net income per share are non-GAAP measures. Please see “LendingTree’s Reconciliation of Non-GAAP Measures to GAAP” and “LendingTree’s Principles of Financial Reporting” below for more information.
LendingTree Segment Results
(In millions)
Three Months Ended
December 31,
Y/Y
Three Months Ended
September 30,
Q/Q
2024
2023
% Change
2024
% Change
Home (1)
Revenue
$ 34.0
$ 25.1
35 %
$ 32.2
6 %
Segment profit
$ 11.7
$ 8.1
44 %
$ 9.3
26 %
Segment profit % of revenue
34 %
32 %
29 %
Consumer (2)
Revenue
$ 55.6
$ 49.5
12 %
$ 59.5
(7) %
Segment profit
$ 28.2
$ 28.9
(2) %
$ 28.0
1 %
Segment profit % of revenue
51 %
58 %
47 %
Insurance (3)
Revenue
$ 171.7
$ 59.6
188 %
$ 169.1
2 %
Segment profit
$ 48.0
$ 25.2
90 %
$ 41.4
16 %
Segment profit % of revenue
28 %
42 %
24 %
Other (4)
Revenue
$ 0.2
$ 0.1
100 %
$ —
— %
(Loss) profit
$ —
$ (0.1)
(100) %
$ —
— %
Total revenue
$ 261.5
$ 134.4
95 %
$ 260.8
— %
Total segment profit
$ 87.9
$ 62.2
41 %
$ 78.6
12 %
Brand marketing expense (5)
$ (1.2)
$ (1.6)
(25) %
$ (1.4)
(14) %
Variable marketing margin
$ 86.7
$ 60.6
43 %
$ 77.2
12 %
Variable marketing margin % of revenue
33 %
45 %
30 %
(1)
The Home segment includes the following products: purchase mortgage, refinance mortgage, and home equity loans.
(2)
The Consumer segment includes the following products: credit cards, personal loans, small business loans, student loans, auto loans, deposit accounts, and debt settlement.
(3)
The Insurance segment consists of insurance quote products and sales of insurance policies.
(4)
The Other category includes marketing revenue and related expenses not allocated to a specific segment.
(5)
Brand marketing expense represents the portion of selling and marketing expense attributable to variable costs paid for advertising, direct marketing and related expenses that are not assignable to the segments’ products. This measure excludes overhead, fixed costs and personnel-related expenses.
Financial Outlook
Today we are issuing our outlook for the first-quarter and full-year 2025.
For first-quarter 2025:
Revenue: $241 – $248 millionVariable Marketing Margin: $75 – $79 millionAdjusted EBITDA: $25 – $27 million
For full-year 2025:
Revenue is anticipated to be in the range of $985 – $1,025 million, an increase of 9% to 14% compared to 2024.Variable Marketing Margin is expected to be in the range of $319 – $336 million, representing growth of 5% to 10% over last year.Adjusted EBITDA is anticipated to be in the range of $116 – $126 million, an increase of 11% to 21% from 2024.
Our full-year 2025 outlook assumes double-digit revenue growth in both the Home and Consumer segments, with more modest Insurance segment growth following a record year.
LendingTree is not able to provide a reconciliation of projected variable marketing margin or adjusted EBITDA to the most directly comparable expected GAAP results due to the unknown effect, timing and potential significance of the effects of legal matters and tax considerations. Expenses associated with legal matters and tax consequences have in the past, and may in the future, significantly affect GAAP results in a particular period.
Quarterly Conference Call
A conference call to discuss LendingTree’s fourth-quarter 2024 financial results will be webcast live today, March 5, 2025 at 5:00 PM Eastern Time (ET). The live webcast is open to the public and will be available on LendingTree’s investor relations website at investors.lendingtree.com. Following completion of the call, a recorded replay of the webcast will be available on LendingTree’s investor relations website.
LENDINGTREE’S RECONCILIATION OF NON-GAAP MEASURES TO GAAP
Variable Marketing Expense
Below is a reconciliation of selling and marketing expense, the most directly comparable GAAP measure, to variable marketing expense. See “Lending Tree’s Principles of Financial Reporting” for further discussion of the Company’s use of this non-GAAP measure.
Three Months Ended
Twelve Months Ended
December 31,
2024
September 30,
2024
December 31,
2023
December 31,
2024
December 31,
2023
(in thousands)
Selling and marketing expense
$ 185,858
$ 193,542
$ 83,168
$ 635,963
$ 433,588
Non-variable selling and marketing expense (1)
(11,084)
(9,976)
(9,407)
(40,055)
(42,031)
Variable marketing expense
$ 174,774
$ 183,566
$ 73,761
$ 595,908
$ 391,557
(1)
Represents the portion of selling and marketing expense not attributable to variable costs paid for advertising, direct marketing and related expenses. Includes overhead, fixed costs and personnel-related expenses.
LENDINGTREE’S RECONCILIATION OF NON-GAAP MEASURES TO GAAP
Variable Marketing Margin
Below is a reconciliation of net income (loss), the most directly comparable GAAP measure, to variable marketing margin and net income (loss) % of revenue to variable marketing margin % of revenue. See “LendingTree’s Principles of Financial Reporting” for further discussion of the Company’s use of these non-GAAP measures.
Three Months Ended
Twelve Months Ended
December 31,
2024
September 30,
2024
December 31,
2023
December 31,
2024
December 31,
2023
(in thousands, except percentages)
Net income (loss)
$ 7,506
$ (57,978)
$ 12,719
$ (41,704)
$ (122,404)
Net income (loss) % of revenue
3 %
(22) %
9 %
(5) %
(18) %
Adjustments to reconcile to variable marketing margin:
Cost of revenue
9,744
9,372
8,126
36,072
38,758
Non-variable selling and marketing expense (1)
11,084
9,976
9,407
40,055
42,031
General and administrative expense
29,111
26,680
25,477
108,705
117,700
Product development
12,937
11,190
11,101
46,358
47,197
Depreciation
4,448
4,584
4,831
18,300
19,070
Amortization of intangibles
1,467
1,466
1,682
5,889
7,694
Goodwill impairment
—
—
—
—
38,600
Restructuring and severance
10
273
151
508
10,118
Litigation settlements and contingencies
6
3,762
38
3,797
388
Interest expense (income), net
9,950
10,060
(10,693)
27,849
(21,685)
Other (income) expense
(1,143)
57,391
(2,644)
54,162
105,993
Income tax expense (benefit)
1,628
447
397
4,320
(2,515)
Variable marketing margin
$ 86,748
$ 77,223
$ 60,592
$ 304,311
$ 280,945
Variable marketing margin % of revenue
33 %
30 %
45 %
34 %
42 %
(1)
Represents the portion of selling and marketing expense not attributable to variable costs paid for advertising, direct marketing and related expenses. Includes overhead, fixed costs and personnel-related expenses.
LENDINGTREE’S RECONCILIATION OF NON-GAAP MEASURES TO GAAP
Adjusted EBITDA
Below is a reconciliation of net income (loss), the most directly comparable GAAP measure, to adjusted EBITDA and net income (loss) % of revenue to adjusted EBITDA % of revenue. See “LendingTree’s Principles of Financial Reporting” for further discussion of the Company’s use of these non-GAAP measures.
Three Months Ended
Twelve Months Ended
December 31,
2024
September 30,
2024
December 31,
2023
December 31,
2024
December 31,
2023
(in thousands, except percentages)
Net income (loss)
$ 7,506
$ (57,978)
$ 12,719
$ (41,704)
$ (122,404)
Net income (loss) % of revenue
3 %
(22) %
9 %
(5) %
(18) %
Adjustments to reconcile to adjusted EBITDA:
Amortization of intangibles
1,467
1,466
1,682
5,889
7,694
Depreciation
4,448
4,584
4,831
18,300
19,070
Restructuring and severance
10
273
151
508
10,118
Loss on impairments and disposal of assets
1,797
6
182
2,584
5,437
Loss on impairment of investments
—
58,376
—
58,376
114,504
Goodwill impairment
—
—
—
—
38,600
Non-cash compensation
6,494
6,859
8,177
28,579
37,176
Acquisition expense
—
—
—
—
(5)
Litigation settlements and contingencies
6
3,762
38
3,797
388
Interest expense (income), net
9,950
10,060
(10,693)
27,849
(21,685)
Dividend income
(1,144)
(982)
(2,021)
(4,385)
(7,888)
Income tax expense (benefit)
1,628
447
397
4,320
(2,515)
Adjusted EBITDA
$ 32,162
$ 26,873
$ 15,463
$ 104,113
$ 78,490
Adjusted EBITDA % of revenue
12 %
10 %
12 %
12 %
12 %
LENDINGTREE’S RECONCILIATION OF NON-GAAP MEASURES TO GAAP
Adjusted Net Income
Below is a reconciliation of net income (loss), the most directly comparable GAAP measure, to adjusted net income and net income (loss) per diluted share to adjusted net income per share. See “LendingTree’s Principles of Financial Reporting” for further discussion of the Company’s use of these non-GAAP measures.
Three Months Ended
Twelve Months Ended
December 31,
2024
September 30,
2024
December 31,
2023
December 31,
2024
December 31,
2023
(in thousands, except per share amounts)
Net income (loss)
$ 7,506
$ (57,978)
$ 12,719
$ (41,704)
$ (122,404)
Adjustments to reconcile to adjusted net income:
Restructuring and severance
10
273
151
508
10,118
Goodwill impairment
—
—
—
—
38,600
Loss on impairments and disposal of assets
1,797
6
182
2,584
5,437
Loss on impairment of investments
—
58,376
—
58,376
114,504
Non-cash compensation
6,494
6,859
8,177
28,579
37,176
Acquisition expense
—
—
—
—
(5)
Litigation settlements and contingencies
6
3,762
38
3,797
388
Gain on extinguishment of debt
—
(416)
(17,665)
(9,035)
(48,562)
Income tax benefit from adjusted items
—
—
—
—
(5,764)
Adjusted net income
$ 15,813
$ 10,882
$ 3,602
$ 43,105
$ 29,488
Interest on convertible notes, net of tax
—
—
—
1,871
—
Adjusted net income attributable to shareholders
$ 15,813
$ 10,882
$ 3,602
$ 44,976
$ 29,488
Net income (loss) per diluted share
$ 0.55
$ (4.34)
$ 0.98
$ (3.14)
$ (9.46)
Adjustments to reconcile net income (loss) to adjusted net income
0.61
5.16
(0.70)
6.39
11.74
Adjustments to reconcile effect of dilutive securities
—
(0.02)
—
(0.06)
—
Adjusted net income per share
$ 1.16
$ 0.80
$ 0.28
$ 3.19
$ 2.28
Adjusted weighted average diluted shares outstanding
13,591
13,555
13,020
14,121
12,957
Effect of dilutive securities
—
206
—
235
16
Effect of dilutive convertible notes
—
—
—
617
—
Weighted average diluted shares outstanding
13,591
13,349
13,020
13,269
12,941
Effect of dilutive securities
224
—
12
—
—
Weighted average basic shares outstanding
13,367
13,349
13,008
13,269
12,941
LENDINGTREE’S PRINCIPLES OF FINANCIAL REPORTING
LendingTree reports the following non-GAAP measures as supplemental to GAAP:
Variable marketing expenseVariable marketing marginVariable marketing margin % of revenueEarnings Before Interest, Taxes, Depreciation and Amortization, as adjusted for certain items discussed below (“Adjusted EBITDA”)Adjusted EBITDA % of revenueAdjusted net incomeAdjusted net income per share
Variable marketing expense, variable marketing margin and variable marketing margin % of revenue are related measures of the effectiveness of the Company’s marketing efforts. Variable marketing expense represents the portion of selling and marketing expense attributable to variable costs paid for advertising, direct marketing, and related expenses, and excludes overhead, fixed costs, and personnel-related expenses. Variable marketing margin is a measure of the efficiency of the Company’s operating model, measuring revenue after subtracting variable marketing expense. The Company’s operating model is highly sensitive to the amount and efficiency of variable marketing expenditures, and the Company’s proprietary systems are able to make rapidly changing decisions concerning the deployment of variable marketing expenditures (primarily but not exclusively online and mobile advertising placement) based on proprietary and sophisticated analytics.
Adjusted EBITDA and adjusted EBITDA % of revenue are primary metrics by which LendingTree evaluates the operating performance of its businesses, on which its marketing expenditures and internal budgets are based and, in the case of adjusted EBITDA, by which management and many employees are compensated in most years.
Adjusted net income and adjusted net income per share supplement GAAP net income and GAAP net income per diluted share by enabling investors to make period to period comparisons of those components of the most directly comparable GAAP measures that management believes better reflect the underlying financial performance of the Company’s business operations during particular financial reporting periods. Adjusted net income and adjusted net income per share exclude certain amounts, such as non-cash compensation, non-cash asset impairment charges, gain/loss on disposal of assets, gain/loss on investments, restructuring and severance, litigation settlements and contingencies, acquisition and disposition income or expenses including with respect to changes in fair value of contingent consideration, gain/loss on extinguishment of debt, contributions to the LendingTree Foundation, one-time items which are recognized and recorded under GAAP in particular periods but which might be viewed as not necessarily coinciding with the underlying business operations for the periods in which they are so recognized and recorded, the effects to income taxes of the aforementioned adjustments, any excess tax benefit or expense associated with stock-based compensation recorded in net income in conjunction with FASB pronouncement ASU 2016-09, and income tax (benefit) expense from a full valuation allowance. LendingTree believes that adjusted net income and adjusted net income per share are useful financial indicators that provide a different view of the financial performance of the Company than adjusted EBITDA (the primary metric by which LendingTree evaluates the operating performance of its businesses) and the GAAP measures of net income and GAAP net income per diluted share.
These non-GAAP measures should be considered in addition to results prepared in accordance with GAAP, but should not be considered a substitute for or superior to GAAP results. LendingTree provides and encourages investors to examine the reconciling adjustments between the GAAP and non-GAAP measures set forth above.
Definition of LendingTree’s Non-GAAP Measures
Variable marketing margin is defined as revenue less variable marketing expense. Variable marketing expense is defined as the expense attributable to variable costs paid for advertising, direct marketing and related expenses, and excluding overhead, fixed costs and personnel-related expenses. The majority of these variable advertising costs are expressly intended to drive traffic to our websites and these variable advertising costs are included in selling and marketing expense on the Company’s consolidated statements of operations and consolidated income.
EBITDA is defined as net income excluding interest, income taxes, amortization of intangibles and depreciation.
Adjusted EBITDA is defined as EBITDA excluding (1) non-cash compensation expense, (2) non-cash impairment charges, (3) gain/loss on disposal of assets, (4) gain/loss on investments, (5) restructuring and severance expenses, (6) litigation settlements and contingencies, (7) acquisitions and dispositions income or expense (including with respect to changes in fair value of contingent consideration), (8) contributions to the LendingTree Foundation,(9) dividend income, and (10) one-time items.
Adjusted net income is defined as net income (loss) excluding (1) non-cash compensation expense, (2) non-cash impairment charges, (3) gain/loss on disposal of assets, (4) gain/loss on investments, (5) restructuring and severance expenses, (6) litigation settlements and contingencies, (7) acquisitions and dispositions income or expense (including with respect to changes in fair value of contingent consideration), (8) gain/loss on extinguishment of debt, (9) contributions to the LendingTree Foundation, (10) one-time items, (11) the effects to income taxes of the aforementioned adjustments, (12) any excess tax benefit or expense associated with stock-based compensation recorded in net income in conjunction with FASB pronouncement ASU 2016-09, and (13) income tax (benefit) expense from a full valuation allowance.
Adjusted net income per share is defined as adjusted net income divided by the adjusted weighted average diluted shares outstanding. For periods which the Company reports GAAP loss, the effects of potentially dilutive securities are excluded from the calculation of net loss per diluted share because their inclusion would have been anti-dilutive. In periods where the Company reports GAAP loss but reports positive non-GAAP adjusted net income, the effects of potentially dilutive securities are included in the denominator for calculating adjusted net income per share if their inclusion would be dilutive.
LendingTree endeavors to compensate for the limitations of these non-GAAP measures by also providing the comparable GAAP measures with equal or greater prominence and descriptions of the reconciling items, including quantifying such items, to derive the non-GAAP measures. These non-GAAP measures may not be comparable to similarly titled measures used by other companies.
One-Time Items
Adjusted EBITDA and adjusted net income are adjusted for one-time items, if applicable. Items are considered one-time in nature if they are non-recurring, infrequent or unusual, and have not occurred in the past two years or are not expected to recur in the next two years, in accordance with SEC rules. For the periods presented in this report, there are no adjustments for one-time items.
Non-Cash Expenses That Are Excluded From LendingTree’s Adjusted EBITDA and Adjusted Net Income
Non-cash compensation expense consists principally of expense associated with the grants of restricted stock, restricted stock units and stock options. These expenses are not paid in cash and LendingTree includes the related shares in its calculations of fully diluted shares outstanding. Upon settlement of restricted stock units, exercise of certain stock options or vesting of restricted stock awards, the awards may be settled on a net basis, with LendingTree remitting the required tax withholding amounts from its current funds. Cash expenditures for employer payroll taxes on non-cash compensation are included within adjusted EBITDA and adjusted net income.
Amortization of intangibles are non-cash expenses relating primarily to acquisitions. At the time of an acquisition, the intangible assets of the acquired company, such as purchase agreements, technology and customer relationships, are valued and amortized over their estimated lives. Amortization of intangibles are only excluded from adjusted EBITDA.
Safe Harbor Statement Under the Private Securities Litigation Reform Act of 1995
The matters contained in the discussion above may be considered to be “forward-looking statements” within the meaning of the Securities Act of 1933 and the Securities Exchange Act of 1934, as amended by the Private Securities Litigation Reform Act of 1995. Those statements include statements regarding the intent, belief or current expectations or anticipations of LendingTree and members of our management team. Factors currently known to management that could cause actual results to differ materially from those in forward-looking statements include the following: adverse conditions in the primary and secondary mortgage markets and in the economy, particularly interest rates and inflation; default rates on loans, particularly unsecured loans; demand by investors for unsecured personal loans; the effect of such demand on interest rates for personal loans and consumer demand for personal loans; seasonality of results; potential liabilities to secondary market purchasers; changes in the Company’s relationships with network partners, including dependence on certain key network partners; breaches of network security or the misappropriation or misuse of personal consumer information; failure to provide competitive service; failure to maintain brand recognition; ability to attract and retain consumers in a cost-effective manner; the effects of potential acquisitions of other businesses, including the ability to integrate them successfully with LendingTree’s existing operations; accounting rules related to excess tax benefits or expenses on stock-based compensation that could materially affect earnings in future periods; ability to develop new products and services and enhance existing ones; competition; effects of changing laws, rules or regulations on our business model; allegations of failure to comply with existing or changing laws, rules or regulations, or to obtain and maintain required licenses; failure of network partners or other affiliated parties to comply with regulatory requirements; failure to maintain the integrity of systems and infrastructure; liabilities as a result of privacy regulations; failure to adequately protect intellectual property rights or allegations of infringement of intellectual property rights; and changes in management. These and additional factors to be considered are set forth under “Risk Factors” in our Annual Report on Form 10-K for the period ended December 31, 2023, in our Quarterly Report on Form 10-Q for the period ended September 30, 2024, and in our other filings with the Securities and Exchange Commission. LendingTree undertakes no obligation to update or revise forward-looking statements to reflect changed assumptions, the occurrence of unanticipated events or changes to future operating results or expectations.
About LendingTree, Inc.
LendingTree, Inc. is the parent of LendingTree, LLC and several companies owned by LendingTree, LLC (collectively, “LendingTree” or the “Company”).
LendingTree is one of the nation’s largest, most experienced online financial platforms, created to give consumers the power to win financially. LendingTree provides customers with access to the best offers on loans, credit cards, insurance and more through its network of approximately 430 financial partners. Since its founding, LendingTree has helped millions of customers obtain financing, save money, and improve their financial and credit health in their personal journeys. With a portfolio of innovative products and tools and personalized financial recommendations, LendingTree helps customers achieve everyday financial wins.
LendingTree, Inc. is headquartered in Charlotte, NC. For more information, please visit www.lendingtree.com.
Investor Relations:
investors@lendingtree.com
Media Relations:
press@lendingtree.com
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SOURCE LendingTree, Inc.
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Intesa’s client-first approach has produced measurable results across public relations and government affairs efforts throughout the region. For example, in its first month working with the Jacobs & Cushman San Diego Food Bank, the firm helped reimagine the organization’s summer food drive messaging, generating more than 15 million impressions and helping deliver 489,026 pounds of food and $344,505 in donations — the equivalent of more than one million meals and a 175% increase from the previous year. Similarly, Logan Heights Community Development Corporation credits the firm with an 81:1 return on investment after Intesa parachuted in to help the nonprofit promote the California Mortgage Relief Program.
“Small businesses are the heart of our economy: fueling innovation, creating jobs and defining the character of communities across the San Diego region,” said Chris Cate, president and CEO of the Chamber. “We celebrate the resilience, ingenuity and community impact of our small business leaders. They are the very spirit behind our purpose to champion business and empower leaders.”
The Chamber award is as much a reflection of Intesa’s clients as it is the firm itself. The opportunity to partner with organizations doing meaningful work across the region is what makes recognition like this possible. True to form, the Intesa team plans to mark the win by thanking the clients behind the work.
“We call ourselves dot connectors, and this award is what that looks like in practice,” said Maddy Kilkenny, partner at Intesa Communications Group, who leads the firm’s government affairs practice. “Whether our team of 10 people is helping a client navigate a policy decision at City Hall or a story on the front page of the newspaper, we aim to leave them stronger and more confident than before. Hearing our clients say we deliver on that is the best win of all.”
According to the Chamber’s award requirements, businesses with 100 or fewer employees were eligible for nomination. They were voted on by a panel of chamber members, who reviewed the nominations and selected the winners of all four categories.
The recognition adds to more than 60 awards Intesa has earned for excellence in public relations, strategic communications, and public affairs, including honors from PR News, the Public Relations Society of America, PR Daily, the International Association of Business Communicators, the San Diego Business Journal (SDBJ), MARCOM, and the American Marketing Association, among others. It also comes on the heels of two Intesa team members, Emily Alvarenga and Margaret Lutz Chantung, recently receiving SDBJ’s “40 Under 40” and “Indispensable” awards, respectively.
For more information about Intesa Communications Group, visit www.intesacom.com.
About Intesa Communications Group
Intesa Communications Group is a certified women-owned San Diego public relations and government affairs firm that helps leaders communicate and advocate with confidence. Since 2012, Intesa has partnered with the region’s trusted leaders and organizations, providing strategic communications and public affairs counsel on high-stakes issues at the intersection of reputation, policy and public perception. The firm’s work has earned more than 60 industry awards across 53 recognized client campaigns, including the San Diego Regional Chamber of Commerce “Customers First” 2026 award. Learn more at www.intesacom.com.
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SOURCE Intesa Communications Group
Technology
The Inner Circle acknowledges Shankari Thiagarajan as Pinnacle Professional of The Year
Published
8 minutes agoon
July 21, 2026By
HOUSTON, July 21, 2026 /PRNewswire/ — Prominently featured in The Inner Circle, Shankari Thiagarajan is acknowledged as a Pinnacle Professional of The Year for her contributions to Information Technology and Agile Delivery.
Shankari Thiagarajan has established a distinguished career in information technology project and program management, recognized for her expertise in agile delivery, digital transformation, and cross functional leadership across multiple industries. Currently serving as project manager and scrum master at Astellas Pharma Inc., she oversees agile delivery initiatives supporting global life science programs.
With more than 15 years of experience spanning technology and pharmaceutical sectors, Ms. Thiagarajan has developed a reputation for leading complex implementations and driving operational efficiency. Her expertise includes agile methodologies, project and delivery management, product ownership, healthcare IT, telecom and network optimization, financial services modernization, retail technology upgrades, and GIS and digital mapping solutions.
Ms. Thiagarajan earned a Master of Business Administration in Organizational Leadership from Campbellsville University, a Master of Science in Information Systems from Virginia Tech, and a Bachelor of Engineering in Information Technology from Jawaharlal Nehru Technological University College of Engineering Hyderabad.
Throughout her career, she has contributed to major organizations across a wide range of industries. Her accomplishments include leading agile transformations at Cigna, overseeing retail technology upgrades at Walmart, managing large scale telecom transformation initiatives at T Mobile and Verizon, and modernizing financial platforms at Security Finance. She also contributed to the early development of Google Maps during her tenure at Google India, advancing to team lead within a year.
In addition to her corporate achievements, Ms. Thiagarajan is the creator of the YouTube channel My Experiments with Life – #Positivity #Learning, launched in 2023. Through this platform, she shares motivational content and insights focused on personal growth, technology, spirituality, and lifelong learning.
Her professional accomplishments have been recognized through honors including Marquis Who’s Who 2026, a featured podcast interview with Jim Masters on Close Up TV hosted across Apple Radio, Spotify, and iHeart., recognition in The National Law Review & EIN Presswire, and a certificate of appreciation from Virginia Tech for academic excellence and community involvement.
Outside of her professional work, Ms. Thiagarajan enjoys creating motivational YouTube content, exploring technology and spirituality, listening to contemporary music, and pursuing philanthropic and educational interests. She credits her strong work ethic and determination to the example set by her parents.
Looking ahead, she plans to continue advancing her leadership capabilities and pursue executive level opportunities that allow her to make significant contributions within the information technology sector.
Guided by a philosophy rooted in courage, persistence, and continuous learning, Ms. Thiagarajan remains committed to professional growth while inspiring others to pursue excellence and self-improvement.
Contact: Katherine Green, 516-825-5634, editorialteam@continentalwhoswho.com
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SOURCE The Inner Circle
Technology
University of Phoenix Leaders Present at Building Blackboard Together 2026
Published
9 minutes agoon
July 21, 2026By
Presentations explored learning technology, accessibility and online pedagogy as higher education adapts to an AI-enabled future
PHOENIX, July 21, 2026 /PRNewswire/ — University of Phoenix leaders shared insights on artificial intelligence, accessibility, online learning and student support at Building Blackboard Together 2026, Blackboard’s flagship user conference, held July 13-15 in Dallas, Texas. The conference brought together educators, institutional leaders and industry experts to explore innovations, technologies and emerging practices shaping the future of teaching and learning.
Representing University of Phoenix were Marc Booker, Ph.D., vice provost of strategy; Kelly Hermann, vice president of Accessibility and Student Affairs; and Erin Amsden, group product manager. Through presentations and panel discussions, the leaders shared perspectives on responsible AI adoption, accessibility leadership, student engagement and the evolving role of learning technologies in supporting institutional goals and student success.
“Building Blackboard Together provides an opportunity to engage with peers across higher education who are navigating many of the same opportunities and challenges around technology, accessibility and learning mobility,” said Dr. Booker. “These conversations help advance practical approaches for supporting learners while thoughtfully integrating innovation into the educational experience.”
During the conference, University of Phoenix was also recognized with the 2026 Blackboard Catalyst Award for Ethical AI Leadership, which honors institutions advancing responsible, transparent and inclusive approaches to artificial intelligence that promote trust and equitable outcomes for learners and educators. The recognition follows the University’s ongoing efforts to support AI literacy, responsible use and AI-enabled learning experiences.
Exploring the Expanding Role of the Learning Management System
As part of the Strategic Leadership Summit, Booker served as a panelist for “The LMS as Mission-Critical: Connecting Learning, Experience & Evidence.” The session examined how learning management systems are evolving beyond course management to support learning, engagement and institutional insight across the student lifecycle.
Panelists discussed how institutions are leveraging learning technologies alongside student information systems to support teaching and learning, advising, co-curricular engagement and data-informed decision-making while addressing increasing expectations surrounding artificial intelligence, student success and accountability.
Sharing Lessons from AI-Powered Student Support
Booker also presented “Scaling AI-Powered Support Across the Student Experience at University of Phoenix,” a session focused on the University’s process for expanding its AI support assistant across the online classroom environment, moving from proof of concept to full-scale deployment over a six-month period.
In addition, Booker participated in “Online Pedagogy to Drive Institutional Growth: Best Practices and Success Stories,” a panel discussion exploring how institutions are designing engaging online learning experiences and leveraging Blackboard technologies to support quality course delivery and student engagement.
Advancing Accessibility Leadership
Hermann joined the session “Communicating Up: Turning Accessibility Work into Leadership-Ready Stories.” The presentation focused on strategies for translating accessibility initiatives into narratives, evidence and visualizations that resonate with institutional leaders.
The discussion explored ways to connect accessibility efforts to broader institutional priorities, demonstrate impact through data and support informed decision-making that advances accessibility and learner success.
Examining Emerging Challenges in Artificial Intelligence
Amsden served as a panelist for “Agentic AI in Pedagogy: Threats and Opportunities.” The session addressed the growing influence of agentic AI and its implications for academic integrity, assessment design and learner engagement.
Panelists explored how technology, pedagogy and security practices can work together to promote authentic student work while helping institutions balance innovation with responsible AI implementation.
Contributing to the Future of Teaching and Learning
Amsden, Booker and Hermann are key members of University of Phoenix’s dynamic leadership team, frequently invited to share their expertise at prestigious national conferences and events. In 2026, University leaders will participate in the ASU + GSV Summit, 1EdTech Learning Impact Conference, SXSW EDU Conference, and PESC Data Summit. These engagements underscore the University’s commitment to innovation and thought leadership in higher education, providing valuable insights and fostering collaborations that drive the future of learning.
About University of Phoenix
University of Phoenix is Built for Real Life. 50 Years Strong. The University innovates to help working adults enhance their careers and develop skills in a rapidly changing world through flexible online learning, relevant courses, academic AI pillars, and skills-mapped curriculum for associate, bachelor’s and master’s degree programs. Active students and alumni have access to Career Services for Life® resources including career guidance and tools. For more information, visit phoenix.edu.
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SOURCE University of Phoenix
Intesa Communications Group Named ‘Customers First’ Winner in San Diego Regional Chamber of Commerce 2026 Small Business Awards
The Inner Circle acknowledges Shankari Thiagarajan as Pinnacle Professional of The Year
University of Phoenix Leaders Present at Building Blackboard Together 2026
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