Technology

Kaseya Unveils the First Agentic IT Management Platform – Turning Data into Autonomous Action

Published

2 months ago

April 28, 2026

Powered by Kaseya Intelligence, Kaseya’s platform combines the industry’s deepest real-world IT dataset with an execution layer that acts with accuracy

MIAMI, April 28, 2026 /PRNewswire/ — Kaseya, the leading global provider of AI-powered IT management and cybersecurity software, today introduced the first agentic IT management platform – powered by Kaseya Intelligence.

Unlike traditional IT management tools that surface insights for humans to act on, Kaseya’s platform combines comprehensive data across IT operations, cybersecurity, and cyber resilience with an execution layer that autonomously takes action – triaging tickets, containing threats, verifying backups, and optimizing workflows without manual intervention.

This is the core architectural difference. Every major technology vendor has added AI. But AI built on partial data and disconnected tools produces recommendations that are frequently inaccurate – creating more work, not less. Kaseya is the only platform with unified data spanning endpoints, help desks, security operations, and backup infrastructure, paired with the ability to execute across all systems from a single platform. The result is not just intelligence. It is accurate, autonomous action.

“The industry doesn’t need another AI feature bolted onto a disconnected tool,” said Rania Succar, Chief Executive Officer of Kaseya. “What MSPs and IT teams need is a platform that runs their operations – one that sees across every system, understands context, and acts autonomously. That’s what we’ve built. Kaseya Intelligence is the engine. The platform is the operating system. And the outcome is IT that manages itself.”

Why Only Kaseya Can Deliver This

Kaseya Intelligence is the engine at the core of the platform – built on more than 1 billion help desk tickets, 3 exabytes of backup data, and 17 million managed endpoints. This is not a general-purpose AI layer. It is a purpose-built system trained on real-world data at a scale no competitor can match.

But data alone is not enough. What separates Kaseya from the rest of the market is what happens after the AI thinks. Competitors surface a recommendation and hand it to a technician. Kaseya’s platform closes the loop – executing the action, validating the outcome, and learning from it. This is the difference between AI as a feature and AI as an operating system.

Today’s Announcements

The platform vision is already being delivered across three major releases announced today at Kaseya Connect Global:

Agentic Digital Specialists

The service delivery layer powered by Intelligence. Kaseya has introduced AI-powered Digital Specialists that autonomously handle high-volume IT tasks – starting with Ticket Triage, which automatically categorizes and routes tickets with high accuracy, reducing errors and accelerating resolution.

“20 to 30% of our tickets aren’t categorized correctly today,” said Koos Ligtenberg, Business Unit Director, Advisor ICT. “That creates all kinds of downstream issues – including billing inaccuracies. From what we’re seeing in early testing, we believe the Ticket Triage Digital Specialist will eliminate up to 80% of those errors. This is a huge deal for us.”

Kaseya’s Ticket Triage Digital Specialist is generally available today for Autotask Ultimate customers. Additional Digital Specialists spanning IT operations, cybersecurity, and cyber resilience will follow.

Unified Cyber Resilience

Kaseya has unified on-prem, SaaS, Endpoint, and Cloud backup into a single integrated portal – eliminating the fragmented tool sprawl that forces technicians to manage recovery across disconnected vendors. Powered by Kaseya Intelligence, the Unified Cyber Resilience Portal delivers actionable insights through connected workflows and intelligent prioritization, AI-driven screenshot verification with greater than 99.9% accuracy, and compliance coverage including FIPS capabilities and FedRAMP readiness.

Coverage is expanding further across cloud and virtualization. Azure Files support is now generally available, extending Azure VM protection to file shares and unstructured data – giving partners a cost-effective way to protect critical Azure workloads beyond a single-cloud environment. Agentless Hyper-V backup follows in June 2026, protecting virtual machines without individual agents to deploy or maintain.

Kaseya SIEM

Kaseya SIEM is now generally available – a purpose-built solution that delivers enterprise-grade security operations for MSPs and IT teams without the complexity and cost of traditional SIEM platforms. It unifies telemetry across endpoint, network, cloud, identity, and email, correlating signals from more than 60 data sources to detect and respond to threats across the full attack surface.

Unlike traditional SIEMs that require dedicated security engineers, or managed-only offerings that limit control, Kaseya SIEM gives IT teams enterprise-grade detection without enterprise-grade staffing. Cross-surface correlation shows technicians the full attack picture in one interface, without a specialist to parse it. Automated response contains threats in minutes, acting across systems instead of bouncing alerts back to a human. Tunable detection cuts noise, and 400-day log retention covers compliance out of the box. For customers who’d rather not run a SOC in-house, a 24/7 team of real security experts – accelerated by Kaseya Intelligence – delivers the coverage of a dedicated SOC without the burden of building one.

Accelerating Innovation

These releases reflect an accelerating pace of innovation, with more than 100 new features and enhancements delivered in the last 90 days. Kaseya Intelligence is embedded across the platform today and will continue to power new capabilities across IT operations, cybersecurity, and cyber resilience – moving the industry from tools that inform to a platform that acts.

About Kaseya

Kaseya is the leading global provider of AI-powered IT management and cybersecurity software, delivering an integrated platform that helps MSPs and businesses manage infrastructure, secure environments, protect data, and streamline operations. Trusted by more than 40,000 organizations worldwide, Kaseya enables customers to improve productivity, reduce complexity, and scale efficiently. To learn more, visit www.kaseya.com.

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SOURCE Kaseya

Technology

Alcott HR Appoints Michael Pascucci as Director of Strategic Projects

Published

1 hour ago

June 20, 2026

FARMINGDALE, N.Y., June 19, 2026 /PRNewswire/ — Alcott HR announces Michael Pascucci as Director of Strategic Projects. Michael brings over ten years of experience in HR operations and project management.

Before joining Alcott HR, he held senior roles leading technology upgrades and launching new employee benefits programs. This experience supports Alcott’s initiatives, helping the company grow while putting clients first.

As Director, Michael drives operational excellence at Alcott HR by leading strategic projects. He maintains processes to ensure Alcott stays flexible and personalized during growth. Michael focuses on projects that further enhance client support.

Improving Data Accuracy: Michael connects Alcott’s main systems with partners. Automating these connections streamlines onboarding and enrollment, ensuring benefits and payroll are accurate and secure. This gives clients confidence their information is in good hands.

Creating a Seamless Client Experience: Michael is improving how Alcott manages projects and client renewals. With consistency in these processes, Alcott delivers a seamless, dependable experience, especially during year-end reporting and enrollment.

Building for Growth: By replacing manual tasks with digital solutions, Michael helps Alcott grow with its clients. This allows the team to focus on building relationships and offering expert HR guidance to help clients achieve their goals.

“Michael doesn’t just manage projects, he builds systems that help our team excel,” said Kristen Bartolotta, Sr. Director of Operations at Alcott HR. “His ability to transform complex processes into streamlined solutions has improved our efficiency and enhanced our client service.”

“Working with the talented Alcott team has been a great experience,” said Michael Pascucci. “I’m excited to continue working across departments to improve our processes, boost efficiency, and help the company keep growing.”

Through these efforts, Michael helps Alcott deliver even greater value to clients by driving innovation, strengthening relationships, and ensuring every organization can reach its potential.

About Alcott HR: Alcott HR is an IRS Certified* and ESAC Accredited, Professional Employer Organization that provides a comprehensive range of human resources solutions to small and mid-sized businesses. With nearly four decades of experience, Alcott HR offers customized services that allow businesses to manage their workforce more effectively while staying compliant with state and federal regulations. Their services include payroll, benefits, risk management, and HR support, designed to help businesses grow and succeed.

The IRS does not endorse any particular certified professional employer organization.

Media Contact:
Sarah Zulawski
Marketing Specialist
szulawski@alcotthr.com
(716) 241-8893

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SOURCE Alcott HR

Technology

Alcott HR Appoints Michael Pascucci as Director of Strategic Projects

Published

1 hour ago

June 20, 2026

Through these efforts, Michael helps Alcott deliver even greater value to clients by driving innovation, strengthening relationships, and ensuring every organization can reach its potential.

The IRS does not endorse any particular certified professional employer organization.

Media Contact:
Sarah Zulawski
Marketing Specialist
szulawski@alcotthr.com
(716) 241-8893

View original content to download multimedia:https://www.prnewswire.com/news-releases/alcott-hr-appoints-michael-pascucci-as-director-of-strategic-projects-302805721.html

SOURCE Alcott HR

Technology

Vaultzy and Miracle University Pilot Demonstrates AI-Powered Document Management for Students. Expansion Planned for California Foster Youth Programs

Published

2 hours ago

June 19, 2026

A successful student pilot demonstrates how secure digital records and AI guidance can help them access education, employment, housing, and life opportunities

SACRAMENTO, Calif., June 19, 2026 /PRNewswire-PRWeb/ — Vaultzy, an AI-powered document management and life assistant platform, today announced the successful completion of a pilot with Miracle University, demonstrating how secure digital records and intelligent guidance can help students overcome barriers to education, employment, and economic mobility.

California State Treasurer Fiona Ma, CPA, noted, “Never expired. Never lost. Your vital documents, all in one secure place.”

For many students, particularly those facing economic hardship or life disruptions, lost identification, unavailable transcripts, and scattered paperwork can delay enrollment, employment, housing applications, financial aid, and access to public services. Vaultzy was created to address this challenge by providing a secure, user-controlled platform for lifelong document management.

Beyond document storage, Vaultzy recently launched the first version of its AI-powered Life Agent. The platform allows users to interact with their personal records and receive guidance related to major life transitions. By understanding what documents a user has available, the Life Agent can help identify requirements and next steps for education, employment, healthcare, government services, financial planning, and other important milestones.

The pilot was conducted in partnership with Miracle University, a Sacramento-based nonprofit organization dedicated to helping students who have left the traditional education system earn their high school diplomas and achieve academic and career success. The initiative focused on helping students digitize, organize, and securely manage their most important records while introducing them to emerging technologies that can support their long-term success.

“Our mission is to help students overcome barriers and unlock their full potential,” said Dr. Kadhir Raja, Founder of Miracle University. “Students need access to their documents, confidence in managing important life transitions, and guidance on what comes next. Vaultzy helps bring all of these together, empowering students to navigate education, employment, housing, and other life opportunities with greater confidence and independence.”

The pilot demonstrated the importance of giving individuals lifelong access to trusted records while providing the tools and guidance needed to use them effectively. As California State Treasurer Fiona Ma, CPA, noted, “Never expired. Never lost. Your vital documents, all in one secure place.”

Looking ahead, Vaultzy plans to continue expanding its AI-powered capabilities. “We envision a future where every individual has a trusted AI companion that not only safeguards their records but also helps guide them through life’s most important transitions,” said Avanti Ramraj, Co-Founder and Chief Product Officer of Vaultzy.

The success of the Miracle University pilot is helping inform broader discussions with educational institutions, nonprofit organizations, financial institutions, and public-sector leaders interested in modernizing how individuals manage and access trusted records while receiving guidance through important life transitions. One of the most promising opportunities is the potential application of Vaultzy within programs serving foster youth, seniors, and other underserved populations.

About Vaultzy

Vaultzy is an AI-powered document management and life assistant platform that helps individuals securely store, manage, and share important records throughout their lives. Combining secure document management, document intelligence, multilingual assistance, and agentic AI capabilities, Vaultzy is building the infrastructure for lifelong document ownership and trusted digital identity.

About Miracle University

Miracle University is a Sacramento-based nonprofit organization dedicated to helping students overcome educational barriers and achieve academic, personal, and professional success. Through mentorship, education, and community support, Miracle University equips students with the skills, confidence, and opportunities needed to transform their futures.

Media Contact
Anupriya Ramraj, Vaultzy, 1 510-255-0657, contact@vaultzy.ai, www.vaultzy.ai

Twitter, LinkedIn

View original content:https://www.prweb.com/releases/vaultzy-and-miracle-university-pilot-demonstrates-ai-powered-document-management-for-students-expansion-planned-for-california-foster-youth-programs-302805103.html

SOURCE Vaultzy