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EMA Research Finds AI-Driven Operations Require an Enterprise Control Plane

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New study finds organizations are cautiously expanding AI-driven operational authority as enterprise control becomes increasingly federated

LAFAYETTE, Colo., July 6, 2026 /PRNewswire/ — Enterprise Management Associates (EMA™), a leading IT and data management research and consulting firm, today announced the release of a new research report, From Outcomes to Authority: Defining the Enterprise Control Plane, authored by EMA President and Chief Operating Officer Dan Twing.

Based on a global survey of 336 enterprise IT professionals, the research examines how organizations are adapting enterprise operations as artificial intelligence becomes increasingly integrated into automation, orchestration, observability, service management, cloud platforms, and other operational technologies.

The research finds that enterprise operations have become increasingly distributed, with organizations relying on multiple automation platforms, orchestration technologies, observability solutions, enterprise applications, cloud services, and emerging AI systems working together to deliver business outcomes. Rather than converging around a single operational platform, enterprises are increasingly coordinating work across specialized technologies and operational domains.

As AI becomes embedded throughout enterprise operations, organizations are not approaching autonomy as an all-or-nothing decision. Instead, they are incrementally calibrating the operational authority granted to AI, expanding autonomous execution where value is immediate while strengthening governance, observability, operational context, and outcome assurance before extending AI into higher-risk operational decisions.

Nearly 30% of organizations report encountering incorrect or problematic AI outcomes frequently or very frequently, while more than three-quarters have required human intervention, correction, or rollback of AI-driven actions. The research also finds that organizations grant AI operational authority incrementally based on demonstrated reliability, governance compliance, and operational stability.

“Enterprise operations were already becoming more distributed and more complex as digital transformation continued to expand across the enterprise,” said Twing. “AI changes the equation by helping organizations manage that complexity while simultaneously introducing autonomous reasoning into operational workflows. Organizations aren’t deciding whether to adopt AI—they’re calibrating how much operational authority they are willing to delegate as governance, observability, and operational confidence mature. The Enterprise Control Plane provides the operational framework that enables organizations to safely combine intelligence with control.”

The research suggests that the Enterprise Control Plane will evolve through the continued coordination of existing operational control capabilities, including enterprise orchestration, workload automation, observability, service management, cloud operations, AI, and related technologies. As intelligence becomes increasingly embedded within individual operational domains, the enterprise control function itself becomes more federated. The Enterprise Control Plane emerges by coordinating these increasingly federated control capabilities around the critical workflows, governance requirements, and business outcomes that span the enterprise.

As organizations continue expanding AI operational authority, the ability to coordinate federated control capabilities will increasingly determine how confidently they can automate enterprise-wide business outcomes.

To address this evolution, EMA defines the Enterprise Control Plane as the operational coordination layer responsible for governing execution authority across increasingly autonomous enterprise environments. Rather than replacing existing operational technologies, it extends and coordinates governance, visibility, accountability, operational context, and policy across a federated control function, helping organizations safely expand operational authority while maintaining confidence in business outcomes.

Key findings from the research include:

Enterprise operations have become increasingly distributed, requiring coordination across multiple automation, orchestration, observability, cloud, and AI platforms.Organizations are granting AI operational authority incrementally based on demonstrated reliability, governance compliance, and operational stability.Nearly 30% of organizations report encountering incorrect or problematic AI outcomes frequently or very frequently.More than three-quarters of organizations have required human intervention to correct or reverse AI-driven actions.Insufficient operational context is among the leading reasons organizations reject AI recommendations.

This independent research was sponsored by Beta Systems, BMC, Broadcom, and Stonebranch.

A detailed analysis of the findings is available in the report, From Outcomes to Authority: Defining the Enterprise Control Plane.

EMA will host a complimentary webinar on July 7 featuring Twing, who will discuss how organizations are calibrating AI operational authority, why enterprise control is becoming increasingly federated, and how the Enterprise Control Plane provides a framework for safely expanding autonomous operations.

About EMA
Founded in 1996, EMA is a leading IT research and consulting firm dedicated to delivering actionable insights across the evolving technology landscape. Through independent research, market analysis, and vendor evaluations, we empower organizations to make well-informed technology decisions. Our team of analysts combines practical experience with a deep understanding of industry best practices and emerging vendor solutions to help clients achieve their strategic objectives. Learn more about EMA research, analysis, and consulting services at https://www.enterprisemanagement.com and follow them on X and LinkedIn.

Media Contact:
Raleigh Gould
Enterprise Management Associates
303-543-9500
rgould@enterprisemanagement.com

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SOURCE Enterprise Management Associates

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Andy Hock Joins Accrete as Strategic Advisor

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Andy Hock, who serves as Chief Strategy Officer at Cerebras Systems, joins Accrete’s Advisory Board to help guide the company’s growth as enterprises adopt agentic AI.

NEW YORK, July 7, 2026 /PRNewswire/ — Accrete, the cognitive infrastructure company building Knowledge Engines for autonomous work, today announced that Andy Hock, PhD, who serves as Chief Strategy Officer at Cerebras Systems, has joined Accrete’s Advisory Board to support the company’s continued product and commercial growth.

For more than a decade, AI has flourished on data, models, and compute–the raw ingredients of intelligence. As those ingredients become more abundant, another constraint emerges: the structure, context, and history of an organization’s knowledge. Legacy data organization is suitable, but not optimized for AI.

In the emergent era of agent-based AI, autonomous systems can reason, but they don’t inherit an organization’s hard-won experience, or keep it current, secure, and evolving. Encoding organizational knowledge to enable optimized agent workflows with judgement is exactly the problem that Accrete has solved since 2017.

Few people understand the frontier possibilities and constraints of AI scale better than Hock. At Cerebras, he leads product strategy behind the company’s revolutionary wafer-scale supercomputers that are breaking the speed limits of AI inference and training. Before joining Cerebras in 2017, he built AI data platforms at Google following its acquisition of Skybox Imaging, where he served as Senior Director of Advanced Technologies. He holds a PhD from UCLA.

According to Hock, “AI has moved from an emerging technology to a business imperative. As frontier compute and models become more accessible, enterprises need better ways to organize and operationalize institutional knowledge for agentic workflows, knowledge retention, learning, and AI-enabled decision-making. I’ve been impressed by what the Accrete team has quietly solved in the most demanding environments, and I’m excited to help the team deepen these capabilities for enterprise customers.”

“Andy helped build one of the industry’s leading AI infrastructure companies and brings deep experience in scaling advanced technologies from innovation to enterprise adoption,” said Prashant Bhuyan, Founder, CEO & Chairman of Accrete. “He gets what we’ve proven where the stakes are highest, in government, critical infrastructure, and highly regulated industries: expert judgement is what makes autonomous systems trustworthy, cost-efficient, and secure inside the customer’s trust boundary.”

As an advisor, Hock will counsel Accrete on product strategy, scalable autonomous systems, and go-to-market strategy required to move enterprises from copilots that assist people to autopilots that deliver the finished work.

About Andy Hock
Andy Hock, PhD, is Chief Strategy Officer at Cerebras Systems, where he leads product strategy, partnerships, and sovereign programs. He has more than 20 years of experience at the intersection of advanced algorithms, systems, and applied AI. Before Cerebras, he led AI data and geospatial products at Google following its acquisition of Skybox Imaging. He holds a PhD in Geophysics and Space Physics from UCLA.

About Accrete
Accrete builds cognitive infrastructure for government and enterprise customers. Founded in 2017, Accrete’s Knowledge Engine Platform unifies fragmented systems, siloed data, tacit knowledge, and decision-making into a continuously learning universal system of intelligence. Knowledge Engines give agents the shared context to reason, collaborate, decide, and act across the full complexity of an organization. As AI makes intelligence abundant, judgement is the scarce resource, and Accrete’s Knowledge Engines encode the expert judgement organizations accumulate over decades so agents can be trusted with consequential decisions. Accrete’s customers span Fortune 500 enterprises as well as U.S. defense and national security agencies. From commercial operations to national security missions, Accrete’s platform enables expert agents that deliver superintelligence purpose-built for high-stakes environments. Accrete AI Government LLC, based in Alexandria, VA, is the federal subsidiary of New York-based Accrete, Inc.

Media Contact
Dennis Yuscavitch
dennis.yuscavitch@accrete.ai
+1917-667-2523

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SOURCE Accrete

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Mr. Smokestack Joins Endura Services

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KANSAS CITY, Mo., July 7, 2026 /PRNewswire/ — Endura Services announced today that Mr. Smokestack Chimney Service has joined Endura’s growing organization of chimney and hearth service companies.

Led by Jeremy Mitchell, Mr. Smokestack has built a strong reputation for quality service, customer care, and professionalism. As part of Endura, the company will continue operating with the same local team, day-to-day operations, and commitment to serving customers, while gaining access to broader support across recruiting, training, operations, marketing, technology, employee benefits, finance, safety, and growth planning.

“Jeremy and his team have built exactly the kind of company we want Endura to partner with — respected locally, serious about quality, and committed to doing right by employees and customers,” said Jerry Roche, CEO of Endura Services. “We are here to support the team and provide resources that help strong local operators continue to grow.”

“When you build and lead a business, you think about more than a transaction,” said Jeremy Mitchell. “You think about your people, your customers, your reputation, and what happens after closing. I chose Endura because their team understood that. They listened, earned my trust, and made it clear that the plan was to support Mr. Smokestack’s people and operations, not disrupt them.”

Mr. Smokestack joins other respected Endura companies, including The Mad Hatter (GA), ChimneyTek (MD), and others across the country. Each company continues to serve its local market with the benefit of additional resources, shared expertise, and a broader operating team behind it.

Endura continues to seek conversations with owners of high-quality chimney and hearth service businesses who are thinking carefully about succession, growth, and the long-term future of their teams.

About Endura Services

Formed in 2024, Endura Services is a growing chimney and hearth services organization focused on supporting strong local operating teams with the resources, systems, and professional infrastructure needed to help them grow. Endura partners with respected owners and operators who are committed to quality service, employee opportunity, customer trust, and the long-term professionalization of the chimney and hearth industry.

Contacts:

Endura Services
Joshua Isaacs
joshua.isaacs@endurapropartners.com 

Endura Services
Erik deStefanis
erik.destefanis@endurapropartners.com

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SOURCE Endura Services

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Portland DMA high schools and KOIN, more coverage than ever expected in 26-27, powered by uReport

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PORTLAND, Ore., July 7, 2026 /PRNewswire/ — Since its recent announcement, over 60 Portland DMA schools have signed on to experience a rebirth in coverage for all school athletics and activities, with dozens more planning the onboard process. KOIN is fully funding this effort for the entire 26-27 academic year for every high school in the DMA.

“Schools will now be able to publish real-time stories about everything from marching band to all girls’ sports, to speech and debate competitions and much more. We look forward to students participating in this process and gaining incredible experiences through active journalism, media, tech and much more.” says Tom Keeler, VP & GM of KOIN Media. “All stories will be featured at KOIN.com to provide thousands more eyeballs on these great stories. A recent Seaside High School story was picked up from KOIN.com and seen on MSN, AOL and Yahoo Sports which shows the power of this partnership for schools to really shine!”

Seaside High School Golf State Champion: (Seaside Article – Featured on Yahoo

uReport has earned important recognition with 1EdTech TrustedED Apps Certification for Data Privacy. This recognition highlights uReport’s commitment to safeguarding student and educator data while providing schools with a trusted platform for storytelling, communication, and responsible AI use. This adds to uReport’s existing listing within the ISTE Learning Technology Directory (International Society for Transforming Education). 

“School leaders are paying attention to what KOIN is doing in Portland. It is special to bring back coverage to thousands of events long forgotten and to provide exposure to activities that have never experienced the limelight. Their stories need to be heard and are important to get into the community,” says Peter Fitzpatrick, CEO of DistrictWON, “The platform is best-in-class and schools can get their students involved in the coverage of everything, providing real-life experience and having lots of fun along the way. KOIN is leading the way to bring this coverage to the forefront.”

To learn more about KOIN’s plan to provide coverage see this video: KOIN – HS Coverage

School administrators can start immediately here: Easy School Account

For more information, contact uReport Director of Customer Success, Dan McGrath: 216-647-3857; dmcgrath@districtwon.com

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SOURCE DistrictWON

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