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Demotech, Inc.: Tech-enabled Litigation Instigation Necessitates Granularity of Loss Costs

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COLUMBUS, Ohio, Aug. 24, 2026 /PRNewswire/ — Tech-enabled litigation instigation, the once covert online business model unearthed by Demotech’s research project coupled with mutations in the legal profession necessitate a more granular presentation of loss costs. 

Joseph L. Petrelli, ACAS, ASA, MAAA, MBA, president and co-founder, Demotech, Inc. notes “In 2022, our postmortem of failed carriers identified new, annual litigation as the proximate cause of what destroyed them. Our subsequent research project, undertaken by Todd Kozikowski, determined that the industrial scale increases in litigated claims were accomplished through technology, online marketing, and advertising, sometimes financed through third-party litigation funding. Subsequent research by Demotech identified changes within the legal profession. The changes in the legal profession include alternative business structures, managed services organizations, and other mutations that may circumvent the disclosure of third-party litigation funding. In this environment, regulators, legislators, and stakeholders need additional granularity in the presentation of loss costs. We need to focus on the components, not the composite.”

As to the need for additional granularity, Petrelli notes “Until the mid-1980s, advisory organizations published rates and premiums for insurers to utilize, either as is or with a deviation. In the mid-1980s, this changed to advisory loss costs, i.e., the average loss per policyholder without a corporate expense and pre-tax profit provision included.”

“Although advisory loss costs are trended for inflation to reflect anticipated claim costs as well as anticipated changes in claim frequency. Since the mid-1980s, the formula underlying loss cost has been (Claim Frequency) times (Claim Cost) equals Loss Cost. Essentially, a loss cost is (percentage of policyholders with a claim) times (the average cost of a claim),” says Sharon Romano Petrelli, CPCU, AIAF, CCP, ARC, vice president, and co-founder.

Joe Petrelli believes that this format was reasonable when claims were not unduly influenced by billboards, TV, radio ads, third-party litigation funding, online tech-enabled litigation instigation, alternative business structures, or managed services organizations. He says, “an implicit assumption underlying the original loss cost format was that an equilibrium existed in the relative claim frequency between claims reported and settled with policyholders, and claims litigated and negotiated with plaintiff firms. However, with claim status transitioning between claims closed without payment, closed with an indemnity payment, outstanding, or litigated; loss costs need to be viewed as the sum of these components. Composite loss costs are not sufficiently transparent.”

An example of the granularity that would assist regulators, legislators, insurers, and stakeholders would be the sum of the components:

(Claim Frequency of Claims Closed without Payment) x (Cost of Closing without Payment)
plus

(Claim Frequency of Litigated Claims) x (Claim Cost of Litigated Claims)
plus

(Claim Frequency of Non-Litigated Claims) x (Claim Cost of Non-Litigated Claims)
equals the Composite Loss Cost.

The additional granularity would not change the dollar amount of the composite loss cost; however, this granularity would identify the impact of claim transitioning by components. In fact, there are advantages to isolating annual trend in cost by component, as well. 

By adding granularity, rather than blurring the impact of each component of a loss cost by ignoring its contribution, stakeholders would gain the ability to segregate and investigate the components of a loss cost.

About Demotech, Inc.

Incorporated on September 9, 1985, Demotech, Inc. is a financial analysis firm located in Columbus, Ohio. Demotech serves the insurance industry by providing objective and independent Financial Stability Ratings® (FSRs) for Property & Casualty insurance companies, Life & Health insurance companies, and Title underwriters, among others. FSRs assist independent, regional and specialty insurers by leveling the insurer ratings playing field. Over thirty-five years ago, Demotech was the first to have its rating process reviewed and accepted by Fannie Mae, Freddie Mac, and HUD. Since that time, Demotech’s FSRs have been leveling the playing field for financially stable insurers of all sizes. Since July 11, 2022, Demotech is registered with the U.S. Securities and Exchange Commission (SEC) as a nationally recognized statistical rating organization (NRSRO) in the class of ratings for Insurance Companies. Visit www.demotech.com for additional information, sign up or view The Demotech Difference.

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SOURCE Demotech, Inc.

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Seminar for Members of the Global Development Promotion Center Network Visits Qingdao, Exchanges on Media Convergence and Cooperation Opportunities

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November 10, 2026

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QINGDAO, China, Nov. 10, 2026 /PRNewswire/ — A report from iqingdao.

The Seminar for Members of the Global Development Promotion Center Network visited Qingdao Daily Press Group to learn about media convergence and international communication practices. They then attended the Qingdao Development Opportunities Promotion and Exchange Conference, exploring the city’s strengths and potential for future cooperation.

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SOURCE iqingdao

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Saledock Gives Celerant ONE Retailers One Place to Market, Message and Manage Every Customer Conversation

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45 minutes ago

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November 10, 2026

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CES gives UK retailers a central marketing hub connected to live sales data.

KINGSTON UPON HULL, England, Nov. 10, 2026 /PRNewswire/ — Saledock, a Celerant company, today launched Customer Engagement Suite (CES) for Celerant ONE, giving UK retailers a central hub for email marketing, SMS, social media, reputation management and every customer conversation, from website live chat to WhatsApp messages.

Because CES connects in real time to Celerant ONE’s ePOS and eCommerce, retailers can automate targeted, personalised messages based on what customers do in-store and online, using the customer, sales, and product information already in their system.

Marketing That Knows What Your Customers Bought

Most independent retailers manage customer communication across a patchwork of tools: one for email, another for text messages, a social media scheduler, review sites, a WhatsApp inbox and a separate live chat on their website. None of those tools know what a customer bought last week, so campaigns stay generic and staff waste time exporting lists and copying product details between systems.

CES closes that gap. It sits inside Celerant ONE and draws directly on the data retailers already have, including customer records, in-store and online sales history, and product images and information. The result is marketing that reflects real buying behaviour, built and sent from the same platform the retailer uses to run the shop.

How It Works

Retailers can set up automated workflows triggered by what happens at the till or on their website, and get as creative as they like. A workflow might thank a customer after their first purchase, follow up with shoppers who bought a particular brand or category, or win back customers who haven’t visited in a while, by email or SMS. Once it’s set, it runs in the background.

For retailers who don’t want to build workflows from scratch, a built-in AI agent can create them, so even a small team can put automated marketing to work.

Building a campaign is faster too. Product images and descriptions come straight from Celerant ONE, so there’s no need to recreate content that already exists in the catalogue.

With CES, Celerant ONE retailers can:

Automate email and SMS campaigns based on in-store and online purchase activityLet the built-in AI agent build workflows for themAnswer website live chat and WhatsApp messages from a single inboxSchedule posts and engage with followers across Facebook, Instagram, and their other social channelsMonitor and respond to customer reviews to protect their reputationReduce the number of separate marketing and messaging tools they pay for and manage

“Retailers already own their most valuable marketing asset, which is their customer and sales data,” said Michele Salerno, Chief Growth Officer at Celerant Technology. “The problem is that data usually sits in one system while their email, texts, reviews, and social media live somewhere else. CES puts all of it in one place and connects it to every sale, so a retailer can send a message that’s actually relevant to that customer without exporting a list or logging into a handful of different tools.”

“Running a shop leaves very little time for marketing, and jumping between different apps to do it doesn’t help,” said Layla Gladwin, Managing Director of Saledock. “With CES, everything a retailer needs to talk to their customers is inside Celerant ONE and connected to what’s happening at the till and online. Set up a workflow once, or let the AI agent build it for you, and it keeps working while you get on with serving customers.”

Availability

Customer Engagement Suite is available now as an optional add-on for Celerant ONE retailers. Existing Celerant ONE retailers can contact their Saledock account representative to get started. Retailers considering new ePOS and eCommerce software can request a Celerant ONE demonstration to see CES and the complete platform at [https://www.saledock.com/customer-enagagement-suite/]

About Saledock, a Celerant Company

Saledock is the UK division of Celerant Technology, providing Celerant ONE, a cloud-based retail platform that connects ePOS, eCommerce, stock control, customer engagement and other critical retail operations within one system.

To learn more, Visit Saledock.com/ 

About Celerant Technology

Founded in 1999 and headquartered in Iselin, New Jersey, Celerant Technology provides retail software to more than 1,800 retailers, supporting over 5,000 store locations. With approximately 250 employees across seven offices, Celerant connects point of sale, eCommerce, inventory, customer engagement, payments, marketplaces, and more for specialty retailers ranging from independent shops to multi-location and enterprise businesses.

To learn more, visit Celerant.com/

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Jackery Black Friday 2026: Up to 58% Off Explorer v2 Portable Power Stations and Solar Generators, Starting at Just £378

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November 10, 2026

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LONDON, Nov. 10, 2026 /PRNewswire/ — Jackery is kicking off its Black Friday campaign with up to 58% off its popular Explorer v2 Series, with portable power stations starting at just £378. Running from 10 to 30 November 2026, the campaign offers some of the biggest savings of the year across the new-edition Explorer 1000 v2 2027 and Explorer 2000 v2 2027, as well as the Explorer 3000 v2, alongside selected solar generator bundles.

Combining compact design, lightweight portability and powerful, reliable performance, the Explorer v2 Series caters to different energy needs – from weekend camping and extended off-grid adventures to emergency backup power at home during unexpected winter power cuts.
 

Explorer 1000 v2 2027: Lightweight Power for Everyday Adventures – Now Just £378

With a 1,024 Wh capacity and 1,500 W output, the new Explorer 1000 v2 is ideal for weekend camping, road trips and outdoor activities. Compact and easy to carry, it powers everyday essentials such as laptops, cameras, portable fridges and lighting. Its long-lasting LiFePO4 battery and advanced ChargeShield safety technology ensure dependable performance. Emergency Charging enables a full recharge from 0 to 100% in just 50 minutes, making it ready for the next adventure or unexpected power needs.

Explorer 1000 v2: £378 (RRP £899) – 57% offSolar Generator 1000 v2 with SolarSaga 200W Panel: £629 (RRP £1,499) – 58% off
 

Explorer 2000 v2 2027: More Power for Extended Adventures – Save Up to 54%

With a 2,048 Wh capacity and 2,200 W output, the new Explorer 2000 v2 can simultaneously power energy-intensive devices such as coffee machines and electric coolers on the go. The compact power station features long-lasting LiFePO4 batteries, comprehensive safety features and a wide range of connectivity options, now with three AC outlets for added flexibility.  It can be recharged via a mains socket, Jackery’s portable solar panels or a 12V charging cable in a vehicle.

Explorer 2000 v2: £726 (RRP £1,399) – 48% offSolar Generator 2000 v2 with SolarSaga 100W Panel: £919 (RRP £1,999) – 54% off
 

Explorer 3000 v2: High-Capacity Power for Adventures and Winter Backup – Save Up to £1,004

For those who need greater energy reserves, the Explorer 3000 v2 offers a 3,072 Wh capacity and 3,600 W output with LiFePO4 battery technology. As one of the most compact and quietest models in its class, it is ideally suited for off-grid power while camping, on construction sites and as an emergency backup solution at home, particularly during unexpected winter power cuts. Thanks to app connectivity and bidirectional charging capabilities, users can also take advantage of variable electricity tariffs to schedule charging during off-peak periods.

Explorer 3000 v2: £1,352 (RRP £2,299) – 41% offSolar Generator 3000 v2 with SolarSaga 200W Panel: £1,595 (RRP £2,599) – 38% off

All Black Friday offers are available from 10 to 30 November 2026 at the official Jackery UK online store.

Media enquiries: Jiatong Li, jiatong@jackery.com, +4915223970329

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