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INSEAD launches immersive AI cases as its AI-powered learning portfolio passes 40 experiences

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FONTAINEBLEAU, France, SINGAPORE and SAN FRANCISCO, Sept. 17, 2026 /PRNewswire/ — INSEAD, The Business School for the World, today announced two milestones in AI-enabled learning: the commercial launch of its first Immersive AI Cases via INSEAD Publishing and the expansion of its Immersive Learning portfolio to reach over 40 AI-powered learning experiences in the INSEAD classroom. 

Together, these developments mark an important milestone in INSEAD’s vision to translate AI-enabled learning into scalable educational offerings for educators and learners worldwide. They also demonstrate the growing adoption of immersive learning across the school and represent a key step in advancing the ambitions of IN:AI, INSEAD’s initiative to harness AI to transform business education and prepare leaders for an AI-enabled world.

Francisco Veloso, Dean of INSEAD, said: “The future of management education will not be about choosing between human expertise and AI, but about bringing the two together in ways that deepen learning and strengthen judgement. We are putting this principle into practice by using AI and immersive technologies to transform what and how we teach, while keeping human insight and responsible leadership at the centre of learning.”

Bringing AI into the Case Classroom

Immersive AI Cases evolve the traditional case method by placing learners in dynamic, interactive environments, where they can take on active roles, explore different perspectives, test decisions and interact with AI bots that represent case protagonists and bots that can offer personalised feedback to learners. This creates a more experiential and personalised learning experience, while keeping faculty judgement, classroom debate, and reflection at its heart.

View video on Reinventing the Case Method with Immersive AI

The first Immersive AI Cases are now available commercially through INSEAD Publishing, making these learning innovations available beyond INSEAD classrooms and supporting their use by educators and learners worldwide. The first three available AI cases are:  

Unlocking Ecosystems: Plotting NordSea’s Strategic Course in the Global Renewable Energy Market” by Aldona Kapacinskaite”Foodora and Flash (A & B): Copycats Made in Germany” by Michaël Bikard”The Trend that was Farfetch: A High Fashion, High-Risk Platform Strategy” by David Dubois

From Pioneering Immersive Learning to Scaling AI-Powered Education

Since launching the world’s largest XR immersive learning library for management education and research in 2023, INSEAD’s Immersive Learning portfolio has expanded to include more than 40 AI-powered learning experiences. The portfolio brings together different forms of immersive learning, including experiences built around AI as well as existing learning experiences enhanced with AI components.

Beyond Immersive AI Cases, the Immersive Learning portfolio includes:

AI Role Plays: Allow users to engage in AI-driven role-plays, practice decision-making in realistic scenarios and receive personalised performance feedback  VR Experiences: The world’s largest library for management education with 30+ VR Experiences in the form of simulations or field trips delivered in virtual reality and enhanced with AISimulations: Immersive, multimedia digital experiences with adaptive, scenario-based decision‑making that responds in real time to participants’ choices.Immersive Online Modules: Asynchronous interactive AI-enhanced learning journeys, featuring AI role plays, VR experiences, simulations and more.Immersive Teaching Workshops: Develop immersive teaching skills for educators to better integrate immersive learning into their teaching.

Today, more than 40 INSEAD faculty members are teaching or developing immersive experiences, and over 40,000 learners from 15 countries around the world have experienced INSEAD Immersive Learning.

Professor Lily Fang, Dean of Innovation and Research at INSEAD, said, “We are moving beyond experimenting with immersive technologies to building an ecosystem that can meaningfully reshape how management education is designed and delivered. Developing over 40 AI-powered experiences reflects our commitment to turning these innovations into meaningful and scalable learning experiences. Our goal is for these experiences to have an impact both within INSEAD and across a wider education community.”

For a free trial of an AI-powered case visit INSEAD Publishing.  
For more information about our full portfolio, please visit INSEAD Immersive Learning.

About INSEAD, The Business School for the World

As one of the world’s leading and largest graduate business schools, INSEAD brings together people, cultures and ideas to develop responsible leaders who transform business and society. Our research, teaching and partnerships reflect this global perspective and cultural diversity. Our global perspective and unparalleled cultural diversity are reflected in our research, teaching, partnerships; as well as in our alumni network of over 73,000 members representing 176 nationalities across 183 countries.

With locations in Europe (France), Asia (Singapore), the Middle East (Abu Dhabi), and North America (San Francisco), INSEAD’s business education and research spans four regions. Our 162 renowned Faculty members from 40 countries inspire more than 1,700 degree participants annually in our Master in ManagementMBAGlobal Executive MBA, Specialised Master’s degrees (Executive Master in Finance and Executive Master in Change) and PhD programmes. In addition, more than 21,000 executives participate in INSEAD Executive Education programmes each year.

INSEAD continues to conduct cutting-edge research and innovate across all our programmes. We provide business leaders with the knowledge and awareness to operate anywhere. Our core values drive academic excellence and serve the global community as The Business School for the World.

Contact: news@insead.edu 

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SOURCE INSEAD

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World News Day: 1,000-plus newsrooms in 100-plus countries unite to defend trusted journalism

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TORONTO, Sept. 17, 2026 /PRNewswire/ – On 28 September, more than 1,000 news organizations and support agencies from more than 100 countries will mark World News Day, a global campaign to promote the value of journalism.

This year, news organizations are asked to show what goes into their journalism so that the public can know the facts, understand what matters and choose trusted journalism.

The Canadian Journalism Foundation (CJF) founded World News Day in 2018 with 17 participating organizations. With the addition of WAN-IFRA as a partner a year later, the campaign went global and last year, it reached more than 1,000 publishers across 108 countries and 17 languages. This year’s campaign runs from 25 September to 1 October with 28 September as the focal day, coinciding with the UN International Day for Universal Access to Information.

“News organizations are very good at telling other people’s stories. But we have not always been equally good at telling our own,” says Stig Ørskov, CEO of the World Association of News Publishers, in urging media outlets to join World News Day 2026.

Adds CJF President and Executive Director Natalie Turvey: “When trust in journalism erodes, so does the public’s ability to make sense of the world. World News Day is a chance for more than 1,000 newsrooms to make the case together for fact-based reporting at a time when that case has never been more important.” 

Newsroom closures and shrinking budgets have weakened journalism worldwide, while AI-generated content and disinformation increasingly compete with real reporting for public attention. No single newsroom can address these challenges alone. World News Day brings newsrooms together to make one collective case, and to do something journalism rarely does: explain its own process. For one week, participating outlets are invited to show readers the work behind what they publish, giving the public something concrete whereby to judge trust.

“A society that loses its grip on facts loses its grip on itself,” says Branko Brkic, founder of Project Kontinuum, a global network to secure the news media’s future and co-organizer of World News Day. “A society that fights for truth can still find its way back.

“Alone, any one of us can be dismissed. Together, in dozens of languages and more than 100 countries, we’re harder to ignore. That’s the whole point of doing this on the same day. It is not a fundraiser. It is a rallying point.”

World News Day is organized jointly by the World Editors Forum, the Canadian Journalism Foundation and Project Kontinuum.

Newsrooms can register at https://wan-ifra.my.salesforce-sites.com/onlineregistration?regid=a1PW7000004FkLBMA. From 1 September, all who register gain access to campaign materials, including a collection of op-eds from leading journalists, translated campaign assets in 20+ languages, social media graphics and copy for the campaign week, print and digital ads, and cartoons and video, all built around the campaign message:

“Know the facts. Understand what matters. Choose trusted journalism. Because it’s your right to know.” 

Members of the public are invited to follow the campaign at [worldnewsday.org] and on social media using #WorldNewsDay #WND26 #ChooseTrustedJournalism #YourRightToKnow.

About World News Day
World News Day is a global campaign built around fact-based journalism. It is organized jointly by WAN-IFRA’s World Editors Forum, the Canadian Journalism Foundation and Project Kontinuum.

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SOURCE The Canadian Journalism Foundation

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NeuralTrust Named a Pioneer in Gartner EMQ for AI Application Security

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NeuralTrust is the best-positioned European platform recognised in the Pioneer quadrant of Gartner’s first-ever research framework dedicated to AI Application Security.

NEW YORK, Sept. 17, 2026 /PRNewswire/ — NeuralTrust is the leading platform for securing and scaling AI agents, providing runtime protection, agent posture management, automated red teaming, and gateway-level enforcement to help enterprises deploy AI systems securely and at scale.

NeuralTrust today announced it has been named a Pioneer in the Gartner Emerging Market Quadrant for AI Application Security, Gartner’s first dedicated research framework evaluating vendors in this category. NeuralTrust is the best-positioned European-headquartered company recognized in the quadrant, reinforcing its position as the leading AI security platform built for the era of autonomous agents.

The Gartner Emerging Market Quadrant differs from the established Gartner Magic Quadrant in that it evaluates markets still in formation, where vendor differentiation comes from architectural innovation rather than scale alone. Pioneer status recognizes vendors that show architecturally advanced approaches to AI security, with coverage across the full lifecycle of agentic applications, from discovery and posture management to automated testing and real-time runtime defense.

“Being named a Pioneer in Gartner’s first AI Application Security quadrant validates what we have been building since day one,” said Joan Vendrell, Co-Founder and CEO of NeuralTrust. “AI applications and autonomous agents introduce a fundamentally different risk surface, one that traditional security tools were never designed to address. We built NeuralTrust to be the security layer that sits between enterprise AI and the threats that target it, and this recognition reflects the depth and breadth of what we have shipped.”

The report reflects several shifts now shaping the AI Application Security category:

A market distinct from traditional AppSec. AI Application Security protects AI-powered applications, large language models, and autonomous agents against threats that do not exist in traditional software security, including prompt injection, data exfiltration, and model manipulation.Full lifecycle coverage as the standard. Gartner identifies three core capabilities defining the market: automated discovery and inventory of AI applications, automated AI security testing, and AI runtime defense that monitors inputs and outputs in real time.A closed-loop architecture. Pioneers combine posture management, adversarial testing, and runtime defense in a single platform rather than as disconnected point solutions.

NeuralTrust is headquartered in Barcelona and operates offices in London and New York, making it the best-positioned European-headquartered platform in the quadrant. The company opened its London office in September 2026 to support a growing base of financial services, technology, and enterprise clients across the UK.

“European enterprises face the same urgency as their counterparts in the United States when it comes to AI agent security, and they carry additional compliance obligations that platforms built outside the EU were never designed to address,” said Cameron Brown, UK Managing Director at NeuralTrust. “Being the only European Pioneer in Gartner’s first AI Application Security quadrant is a clear signal that the region now has a platform purpose-built for its security and regulatory needs.”

The Emerging Market Quadrant Pioneer designation adds to a year of Gartner recognition for NeuralTrust, which has also been named a Sample Vendor in the Gartner Hype Cycle for Application Security 2026, the Gartner Hype Cycle for AI Governance Technologies 2026, the Gartner Hype Cycle for Infrastructure Security 2026, and the Gartner Hype Cycle for Data Security 2026. The company has also been included in the Gartner Market Guide for AI Gateways and the Gartner Market Guide for Guardian Agents.

NeuralTrust remains committed to giving enterprises a single platform, TrustGate, TrustGuard, TrustLens, and TrustTest, to discover, test, and defend AI agents across their full lifecycle.

Gartner members can access the full report here.

About NeuralTrust

NeuralTrust is the leading platform for securing and scaling AI Agents. Recognized by Gartner, its platform helps enterprises identify, secure, and govern all the AI agents running in the company. Clients span from global banks and airlines to energy companies and government agencies. NeuralTrust’s mission is to make AI adoption measurable, governable, and safe, turning AI security into a strategic advantage.

Learn more at neuraltrust.ai 

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SOURCE NeuralTrust

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Stonly Launches Business Process Agents to Automate Complex Customer Service Processes

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New AI agents follow the same knowledge, rules, and workflows that support teams already use, without rebuilding SOPs as siloed knowledge for AI

NEW YORK, Sept. 17, 2026 /PRNewswire/ — Stonly, the knowledge platform for customer service in the AI era, today announced the launch of Business Process Agents (BPAs), AI agents that automate customer service processes end-to-end by following the same knowledge and SOPs human support teams use.

Business Process Agents go beyond AI that simply answers questions. They follow structured Stonly Guides that define the steps, decision logic, rules, required information, and actions behind a support process. That means the same process can be followed by a human agent, used to guide a customer through self-service, or executed autonomously by AI.

The result is AI that can automate the complex, high-value support issues where the right resolution depends on the customer, the situation, company policy, and what happens at each step.

As customer service organizations push for greater automation, simple questions have become increasingly easy for AI to answer. The harder problem is everything that comes next: troubleshooting, eligibility decisions, account changes, policy workflows, escalations, and the countless “it depends” situations that make up real support operations.

Today, teams trying to automate those processes typically translate them into prompts, agent instructions, retrieval rules, workflow logic, and other AI configuration. Over time, they end up maintaining one version of the process for people and another for AI.

With Business Process Agents, AI can follow the same support knowledge, SOPs, rules, and workflows the team already uses.

“AI has gotten very good at answering questions, but customer service is not just a collection of questions and answers,” said Alexis Fogel, Founder and CEO of Stonly. “The most important support work follows processes: check this, ask that, apply this rule, take an action, and make a different decision depending on what happens. Business Process Agents let AI follow the actual process instead of requiring teams to recreate it separately for AI.”

What Business Process Agents Do

Execute Complex Support Processes

Business Process Agents follow Stonly Guides step by step, including branches, decision logic, required checks, customer information, policies, and actions. They can ask for information, determine what happens next, take action through connected systems, and continue through the process until the issue is resolved or human judgment is required.

That makes it possible to automate processes that cannot be handled reliably with a single answer or simple prompt, including troubleshooting, eligibility, intake, account changes, policy-driven workflows, and other complex “it depends” cases.

Use the Same Process as the Support Team

Business Process Agents run on the same Stonly knowledge and workflows used by human agents. Teams do not need to maintain separate documentation and logic for people and AI.

When the process changes, the team updates the Guide. The new process is immediately available wherever it is used.

Work Autonomously or With Human Agents

Business Process Agents can resolve customer issues directly or work alongside human agents. A BPA can complete an entire process autonomously, handle part of a process and ask an agent to approve an important decision, or collect information and complete procedural work before handing the case to a person with the context and next step ready.

This allows teams to automate as much of each process as makes sense without forcing every support interaction into either fully manual or fully autonomous service.

Make Advanced AI Easier to Build and Maintain

Business Process Agents are created from human-readable Stonly Guides that support, operations, and knowledge teams can understand and manage.

Teams define the process once and use it for people and AI. New BPAs can be created from processes the organization already knows how to run, and changes can be made directly to the underlying process instead of being recreated across separate systems.

Why Business Process Agents Matter Now

Customer service organizations are under pressure to use AI for more than answering simple questions. They need AI to reduce the cost of service by resolving the complex issues that consume meaningful agent time.

But complexity has been the ceiling on automation.

The more important a support process becomes, the more likely it is to depend on detailed procedures, exceptions, business rules, customer context, and actions across multiple systems. Human teams already have SOPs to manage that complexity. Recreating the same logic separately for AI creates another version that has to be built, tested, governed, and maintained.

Business Process Agents remove that duplication.

Instead of creating one process for people and another for AI, companies can have AI run the processes they already use. People and AI share the same source of truth, changes only need to be made once, and automation can extend to processes that were previously too complicated or too risky to hand over to AI.

“Without Stonly, teams end up recreating the same processes for AI that their support teams already know how to follow,” Fogel explained. “The opportunity is much bigger than making prompts better. It is giving AI the ability to follow the same processes the business already trusts its people to follow.”

Availability

Stonly Business Process Agents are [available today / entering beta with select customers today]. Business Process Agents can be deployed directly to customers or used alongside human agents.

For more information, visit stonly.com.

About Stonly, Inc.

Stonly is the knowledge platform for customer service in the AI era. It helps support teams create, govern, and deliver accurate, structured knowledge for customers, support reps and AI, and turn that knowledge into processes that people and AI can follow. Stonly makes self-service, agent guidance, and AI more reliable and scalable. Backed by top venture capital firms Northzone and Accel, Stonly serves complex support environments at companies. Stonly is HIPAA, GDPR, and SOC 2 Type 2 compliant. Learn more at stonly.com.

Press Contact:

Trilby Lawless
6464504044
stonly.com

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SOURCE Stonly, Inc.

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