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Integrated Research launches Clarion to close the gap between what employees experience and what IT can see

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Clarion, IR’s first standalone SaaS product, brings employees and IT teams together in real time to answer the deceptively simple question behind a bad call: “Is it me, or the platform?”

SYDNEY, Oct. 15, 2026 /PRNewswire/ — Leading global observability software company Integrated Research (IR) (ASX: IRI) today launched Clarion, a lightweight observability solution that gives employees and IT teams proactive, real-time visibility into what is affecting their call and meeting readiness. Clarion is a standalone SaaS product built on IR’s new AI-powered platform, Iris.

Built for organizations with remote, hybrid and contact center workforces, Clarion addresses a persistent visibility gap between what an employee experiences and what IT can see. When a call drops, breaks up or simply does not work as expected, it answers the first question anyone asks: “Is it me, or the platform?”

“Workplace communications rely on a technology recipe that includes multiple devices, home and corporate networks, and communications platforms. When any one of these ingredients is deficient the entire communication experience suffers, often critically. Fixing problems such as these can be complicated and time-consuming, overwhelming the IT team,” said Ian Lowe, CEO and Managing Director of IR.

Clarion solves this by giving both employees and IT teams real-time visibility of the deficiencies impacting communications. It also provides employees a pre-call health check.

A lightweight widget on the employee desktop tells them, in plain language, what is affecting their calls and meetings. Fleet dashboards aggregate telemetry across the whole workforce, so IT teams can establish whether a problem is isolated or part of something wider. Where many monitoring tools track the network, device or platform in isolation, and only surface a problem after it has been reported, Clarion brings all these signals together in one real time view, often before a call is even affected.

For an employee, that might mean seeing that weak Wi-Fi or headset connectivity is affecting a call and acting on it without contacting IT. When support is needed, Clarion captures the technical context around the issue, giving IT a far better starting point than a ticket reporting that ‘something isn’t working.’

For IT teams, that same visibility surfaces warnings and critical issues across endpoints, exposes patterns, and allows them to drill down from a single device or connection to a problem affecting a wider group of employees.

Clarion is designed to give employees that visibility while respecting their privacy. It observes the technology supporting their work rather than the employees themselves. It does not record screens, log keystrokes, track activity or idle time, or access what is said on calls.

“Everything we have built has been about giving organizations visibility into the technology behind their most critical operations,” said Lowe. “Clarion takes that in a new direction. As a standalone, cloud-native SaaS product, it gives us a simpler way to reach more organizations and more users.”

Clarion extends IR’s enterprise observability portfolio, including Prognosis, Prognosis Elevate (observability-as-a-service), and AI Chat powered by Iris.

Clarion is available from 15 October 2026 with a 30-day free trial. For more information or to request a demonstration, visit the website.

ABOUT IR

IR (ASX: IRI) is an Australian-headquartered global observability software company that helps organizations understand and manage the performance of business-critical communications, payments and infrastructure environments. For more than 30 years, IR has worked with leading global organizations across complex technology environments, providing the visibility and intelligence teams need to act with confidence.

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/R E P E A T — Media Advisory – Minister Hodgson to deliver remarks and participate in fireside chat/

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ST. JOHN’S, NL, Oct. 14, 2026 /CNW/ — Canada’s Minister of Energy and Natural Resources, the Honourable Tim Hodgson, will deliver remarks and participate in a fireside chat with Energy NL CEO Charlene Johnson.  

Date:

Friday, October 16, 2026

Time:

11:30 a.m. NDT

All accredited media are asked to pre-register by emailing media@nrcan-rncan.gc.ca. Details on how to participate will be provided upon registration.

Follow Natural Resources Canada on LinkedIn

SOURCE Natural Resources Canada

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Newgen Brings the Art of Storytelling to Enterprise Audiences with ‘Ahead of Victory’

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Three original, AI-generated story experiences for banking, insurance, and government audiences bring Newgen’s ‘Ahead of What’s Ahead’ brand narrative to life on DX++, its digital destination for thought leadership and industry perspectives.

NEW DELHI, Oct. 16, 2026 /PRNewswire/ — Newgen Software orchestrates intelligent enterprises at scale, bringing intelligence, trust, and control together to help organizations prepare for what’s ahead. Extending this focus beyond enterprise technology, Newgen is also reimagining how it engages with the industries it serves through DX++ (Digital Transformation Plus Plus), its digital destination for thought leadership, industry points of view, expert perspectives, and insights on emerging technologies and enterprise transformation.

Building on this content ecosystem, Newgen is bringing the art of storytelling to its banking, insurance and government audiences through ‘Ahead of Victory’, a Dussehra-special campaign featuring three original, 15-minute stories, crafted specifically for these industries and brought to life through a compelling, visual storytelling style. Streaming on DX++, the films offer a distinctive way to engage audiences, bringing together creativity, technology and industry understanding.

The campaign draws from Newgen’s overarching brand narrative, Ahead of What’s Ahead, launched earlier this year. Rooted in the company’s organisational DNA, the narrative reflects the ability to foresee what lies ahead, prepare for change and act with purpose. Ahead of Victory brings this approach into the festive season through the power of storytelling.

Ahead of What’s Ahead: A mindset that defines Newgen

For Newgen, staying ahead is more than a brand promise. It is an organisational mindset built around three fundamental principles: foresee, prepare and act. It means recognising emerging possibilities, anticipating challenges and helping enterprises navigate change with confidence.

This approach is reflected in Newgen’s global positioning, Orchestrating Intelligent Enterprises. Through the NewgenONE Platform, Newgen brings content, processes and communications together in an orchestration layer that embeds intelligence into how enterprises operate, with trust, governance and control built in.

The Ahead of What’s Ahead narrative brings these ideas together, reflecting Newgen’s commitment to innovation and its belief that being prepared for the future begins with anticipating what comes next.

Ahead of Victory: Where storytelling meets the spirit of staying ahead

Stories have the power to make ideas relatable, spark conversations and create lasting connections. With Ahead of Victory, Newgen brings this power to enterprise communication, using cinematic storytelling to engage the industries it serves in a fresh and memorable way.

The campaign features three original, 15-minute, AI-generated story experiences created for banking, insurance and government audiences. Moving beyond conventional B2B communication formats, these immersive narratives use engaging storytelling to connect with the unique contexts and interests of each sector.

The campaign takes inspiration from the spirit of Dussehra, the triumph of good over evil and the courage to overcome challenges. This resonates with Newgen’s approach of looking beyond the present, anticipating what lies ahead and being prepared to act.

The initiative reflects Newgen’s efforts to engage with its customers and prospects in fresh and unexpected ways. By using AI to bring industry-specific stories to life, the campaign offers a distinctive alternative to conventional B2B communication, creating a more relatable and engaging way to connect with audiences across banking, insurance and government.

DX++: Digital Transformation, Plus Plus

DX++ brings together Newgen’s thought leadership, industry points of view, expert perspectives and content on emerging technologies and enterprise transformation. It serves as a destination for audiences looking to explore the ideas, challenges and possibilities shaping their industries.

By bringing these resources together, DX++ extends the conversation beyond products and solutions to the wider business and technology developments influencing enterprise transformation. The addition of Ahead of Victory introduces a cinematic dimension to this content ecosystem, demonstrating how industry insights can be complemented by creative storytelling to engage audiences in new ways.

For Newgen, DX++ is a destination where expertise, ideas and creative expression come together reinforcing the company’s focus on anticipating change and exploring what comes next.

Runki Goswami, Chief Marketing Officer, Newgen, says, “‘Ahead of What’s Ahead’ reflects something fundamental to Newgen: our ability to foresee, prepare and act. It shapes how we approach enterprise transformation, innovation and the opportunities that lie ahead. With ‘Ahead of Victory’, we wanted to take a fresh approach to engaging with our customers and prospects, moving beyond conventional B2B communication through original, industry-specific stories. DX++ gives us a destination to bring together our industry perspectives, thought leadership and creative initiatives, creating new ways to connect with the audiences we serve.”

The three films are now streaming on DX++ at https://newgensoft.com/AheadOfVictory/.

Disclaimer

The content comprises original short-form creative content developed by Newgen Software Technologies Ltd. for its ‘Ahead of What’s Ahead’ campaign. The stories, characters and situations are fictional and have been independently developed for Newgen’s Government, Insurance and Banking domain narratives, respectively. The films use broad themes, humor and nostalgia associated with popular Indian cinema as a creative tribute. No original film footage, music, artwork, stills, clips, characters, actor likenesses or actor voices have been used. These films are not adaptations or remakes of any film, and are not sponsored or endorsed by, or affiliated with, any film, producer, actor, or rights holder. All third-party names and marks belong to their respective owners. For any concerns, please contact info@newgensoft.com.

About Newgen Software

Newgen Software Orchestrates Intelligent Enterprises at scale. The NewgenONE Platform unifies content, processes, and communications into an orchestration layer where intelligence is embedded into how enterprises operate, with trust, governance, and control built in. Enterprises move beyond fragmented initiatives to continuously adaptive, production ready operations. Decisions, workflows, and experiences evolve in real time, shaped by context, data, and embedded AI. Trusted by leading organizations worldwide, Newgen defines how modern enterprises operate, intelligently and at scale.

For more details, visit www.newgensoft.com

 

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VT Markets Provides Essential Relief to Support Flood-Impacted Communities in Thailand

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BANGKOK, Oct. 16, 2026 /PRNewswire/ — In response to recent flooding that have disrupted daily life across Thailand, global multi-asset broker VT Markets has demonstrated its commitment to corporate social responsibility (CSR) by contributing essential relief supplies to support those impacted by the floods.

As part of this initiative, VT Markets has consolidated and delivered essential relief packages to the central donation hub managed by the Bangkok Metropolitan Administration (BMA) at Bangkok City Hall (Din Daeng) on 9 October, 2026.

Through coordination with BMA, the VT Markets team provided immediate necessities, including clean drinking water, non-perishable food, hygiene supplies, and daily household essentials, for direct distribution to affected and recovering communities. By working alongside local authorities, the company aims to contribute to emergency relief efforts and provide practical assistance during challenging times.

This emergency effort builds on VT Markets’ sustained community outreach in Thailand. The company recently supported the Baan Imjai shelter, providing essential supplies, furniture, and vocational setup donations for urban safety nets, as well as partnering with the Baan Nokkamin Foundation to supply food and educational materials for vulnerable children.

These ongoing community donations complement VT Markets’ flagship CSR program, Finance Forward, which promotes long-term financial literacy and independence across emerging markets. By pairing emergency response with long-term educational and social welfare support, VT Markets continues to strengthen its commitment to local communities across Southeast Asia.

About VT Markets

VT Markets is a regulated multi-asset broker with a presence in over 160 countries as of today. It has earned numerous international accolades including Best Gold Trading Platform, Best Online Trading and Fastest Growing Broker. In line with its mission to make trading accessible to all, VT Markets offers comprehensive access to over 1,000 financial instruments and clients benefit from a seamless trading experience via its award-winning mobile application.

For more information, please visit the official VT Markets website or email us at info@vtmarkets.com. Alternatively, follow VT Markets on Facebook, Instagram, or LinkedIn.

For media enquiries and sponsorship opportunities, please email media@vtmarkets.com 

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SOURCE VT Markets

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