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Ivy.ai Releases IvyQuantum™ Chatbot Powered by GPT

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After providing chatbots to hundreds of organizations, IvyQuantum™ is being released to democratize chatbots with a point-and-click solution available for all.

BOULDER, Colo., March 30, 2023 /PRNewswire/ — Ivy.ai, Inc., providers of chatbots and omnichannel communications platforms, today announced the launch of their newest product, IvyQuantum™, the first generative chatbot powered entirely by organization-specific data. 

After years of providing chatbots to higher education, healthcare, and public sector organizations, Ivy.ai developed an upgraded platform to address the demands for innovation in communication across all industries. IvyQuantum™ is the first chatbot powered by GPT to utilize the organization’s specific knowledge sources – web properties, pdf’s, spreadsheets, and more – in order to solve for GPT hallucinations while ensuring there are accurate, consistent resources available to customers all hours of the day, every day of the year. 

“We’re really excited about the value IvyQuantum™ will bring to organizations as they look to address staffing shortages and diminishing customer satisfaction,” said Ivy.ai CEO and Co-Founder, Mark McNasby. “What we are providing is light years beyond anything else that we’ve seen on the market in terms of the deliberate integration of GPT, accuracy and consistency of information the bots are able to provide, and IvyQuantum™’s ability to create a unified customer experience across the most important communication channels.”

IvyQuantum details:

All IvyQuantum™ bots are powered by GPT within QuantumBrain, Ivy’s proprietary AI stack, incorporating both retrieval and generative AI models. QuantumBrain incorporates GPT-3 to maximize the volume of true answers for end users and gives a human tone to the bot response. QuantumMail is available as a Google Chrome Plug-In or Microsoft Outlook Add-In that will enable your bot to read and draft responses to inbound emails using the knowledge within your bot’s brain.QuantumVoice integrates the IvyQuantum™ bot with the telephony system of choice to have the bot answer natural language questions via phone.An upgrade to Ivy’s original SMS platform, QuantumSMS powers outbound or inbound campaigns and includes a drag-and-drop flow builder. End users are able to respond and communicate with either the bot or engage a live agent in a 1:1 SMS exchange.QuantumConnect addresses the need to easily scale the use of existing systems across the organization by integrating them with the IvyQuantum™ bot to provide a more personalized user experience and give organizations another mechanism for capturing leads.No maintenance due to the bot’s daily recrawl of the organization’s knowledge sources, resulting in up-to-date information without manual intervention.Comprehensive data and analytics are available on-demand within individual custom-built Administrative Portals.

According to McNasby’s Co-Founder and Ivy.ai CTO, Michal (ME-hal) Oglodek, “Good customer service should be available around the clock without requiring additional manpower or expense on the part of the organization. We believe IvyQuantum™ is the autonomous support that businesses and consumers alike have been looking for.”

IvyQuantum™ launches April 3, 2023 with a full-feature seven-day free trial. Visit https://ivy.ai to join the live launch event (April 3 at 12 pm EST) or register for the free trial, which will be available at the conclusion of the launch event. 

About Ivy.ai, Inc.

Founded by McNasby and Oglodek in 2016, Ivy.ai has a ninety-seven percent customer retention rate and was an Inc 5000 company in both 2021 and 2022. With over 700 bots built, Ivy.ai bots handled more than five million unique conversations in 2022. https://ivy.ai

 LinkedIn: /ivy.ai/ Twitter: @ivychatbot Facebook: @ivychatrobot

Contact:
Sharon Harrison
VP of Marketing
sharon@ivy.ai
Tel: 480 276 0855

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Charles IT Ranked 98th on Channel Futures 2024 MSP 501–Tech Industry’s Most Prestigious List of Managed Service Providers Worldwide

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Charles IT has been named as one of the world’s top-performing managed service providers in the prestigious 2024 Channel Futures MSP 501 rankings. The Channel Futures MSP 501 list, a technology industry benchmark, ranks companies based on their growth, profitability, and innovation.

Annual Channel Futures MSP 501 Identifies Best of the Best in the Managed Services Industry

MIDDLETOWN, Conn., June 23, 2024 /PRNewswire-PRWeb/ — Charles IT has been named as one of the world’s top-performing managed service providers in the prestigious 2024 Channel Futures MSP 501 rankings. The Channel Futures MSP 501 list, a technology industry benchmark, ranks companies based on their growth, profitability, and innovation.

“Our goal is to always ensure that all the businesses we work with are protected with security services, and that those security services are customized to their business needs…”

For the past 17 years, managed service providers around the globe have submitted applications for inclusion on this prestigious and definitive listing. It is a milestone achievement for any managed services organization to be included. The Channel Futures MSP 501 survey uses a quantitative methodology to rank companies based on their annual revenue, profitability measured by EBITDA, and recurring revenue. The methodology has been developed by a Who’s-Who in the managed services industry.

MSPs that qualify for the list must also pass a rigorous review conducted by the Channel Futures research team and editors. Channel Futures ranks applicants using a unique methodology that weighs financial performance according to long-term health and viability, commitment to recurring revenue, and operational efficiency.

Channel Futures is pleased to name Charles IT to the 2024 MSP 501.

“Our goal is to always ensure that all the businesses we work with are protected with security services, and that those security services are customized to their business needs,” said Foster Charles, Founder & CEO, Charles IT. “I’m often meeting with business leaders to discuss their IT and cybersecurity challenges and providing as much guidance on navigating their IT environment as I can.”

This year’s list is among the most competitive in the survey’s history. Winners will be recognized on the Channel Futures website and honored during a special ceremony at MSP Summit, Sept 16-19, 2024 in Atlanta, GA.

The MSP 501 represents the best in the technology services industry, delivering outstanding vendor and platform-neutral advice and value to small, midsized, and enterprise customers. This year, the MSP 501 generated aggregate revenue of nearly $25 billion with an average growth or recurring revenue of 19%. These are truly the best of the best. Many of their services and technology offerings focus on customer needs in the areas of AI, cloud, security, collaboration, networking, help desk, and remote monitoring and management.

The Channel Futures MSP 501 keeps its global customers safe, connected, and efficient.

“The 2024 Channel Futures MSP 501 winners survived a challenging market and emerged as the highest performing and most innovative IT providers in the industry today,” said Dave Raffo, MSP editor and MSP 501 project manager. “The most impressive thing about the MSP 501 winners is they deliver for their customers every day. These are the most innovative, driven, and successful MSPs in a fiercely competitive industry.”

“For a managed service provider to attain a spot on the Channel Futures MSP 501 everything must be operating at peak performance. This list represents the most productive, profitable, fastest-growing, organizations in the technology industry focused on driving their customers to new heights,” said Bob DeMarzo, VP Content, Informa Channels.

“These are the best of the best in the managed services industry as defined by Channel Futures’ extensive research. The MSP 501 companies are the most sought after by peers who want to understand today’s best practices and by technology suppliers who want to partner with these organizations,” DeMarzo stated. “At their core, these are vendor and platform neutral partners focused on doing what is right for their customers.”

The Channel Futures media organization, owned and operated by Informa, is the only channel-centric events, media, and research company to provide such insight into the managed services market.

The data collected by the annual MSP 501 helps every company on the list, and every provider with a managed services practice to benchmark their performance and uncover new ways to grow.

Background

The 2024 MSP 501 list is based on confidential data collected and analyzed by the Channel Futures research and editorial teams. Data was collected online from February to May, 2024. The MSP 501 list recognizes top managed service providers based on metrics including recurring revenue, profit margin and other factors.

About Charles IT

As the Northeast’s Compliance Expert, Charles IT is known for providing friendly and no-nonsense IT service and support. With a focus on helping companies in highly regulated industries with their IT needs, Charles IT emphasizes the importance of building ‘real relationships’ that lead to tangible results. Charles IT takes pride in being readily available for clients, always equipped with a solution and a smile. Charles IT’s commitment to service and results has earned the company a place as a trusted member of client teams, creating raving fans who value Charles IT’s dedication to exceptional service.

About Channel Futures

Channel Futures is a media and events destination for the information technology and communications industry. We provide information, perspective, and connection for the entire channel ecosystem, including solution providers (SPs), managed service providers (MSPs), managed security service providers (MSSPs), cloud service providers (CSPs), value-added resellers (VARs) and distributors, technology solutions brokerages, subagent and agents, as well as leading technology vendor partners and communication providers.

Channel Futures is where the world meets the channel; we are leading Channel Partners forward. Our properties include awards programs such as the Channel Futures MSP 501, a list of the most influential and fastest-growing providers of managed services in the technology industry; Channel Partners events, which delivers unparalleled in-person events including Channel Partners Conference & Expo and MSP Summit. More information is available at channelfutures.com.

Channel Futures is part of Informa Tech, a leading provider of market insight and market access to the global business technology community. Through in-depth expertise and an engaged audience community, Informa Tech helps business professionals make better technology decisions, and marketers reach the world’s most powerful tech buyers and influencers. Across its portfolio of over 100+ trusted brands, Informa Tech has over 1000 industry experts, including over 400 research analysts and consultants in the global research group Omdia, and a monthly audience reach of over 125 million. Informa Tech is a division of FTSE 100 company Informa plc.

Media Contacts

Betta Greenberg

Marketing Manager, Charles IT

bettag@CharlesIT.com

Dave Raffo

MSP News Editor, Channel Futures

david.raffo@informa.com

Katie Egley

Senior Marketing Manager

msp501@informa.com

Media Contact

Betta Greenberg, Charles IT, 1 8603449628, bettag@charlesit.com, charlesit.com

View original content:https://www.prweb.com/releases/charles-it-ranked-98th-on-channel-futures-2024-msp-501tech-industrys-most-prestigious-list-of-managed-service-providers-worldwide-302179470.html

SOURCE Charles IT

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Science and Technology Daily: Global Talents Enjoy the Honor of China

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BEIJING, June 23, 2024 /PRNewswire/ — It’s a tremendous honor to receive the China International Science and Technology Cooperation Award. We pay high tribute to those honorees who have made important contributions to scientific and technological advancements. Let’s look forward to seeing who will be awarded this honor this year.

View original content to download multimedia:https://www.prnewswire.com/news-releases/science-and-technology-daily-global-talents-enjoy-the-honor-of-china-302179675.html

SOURCE Science and Technology Daily

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Juniper Biologics Expands Distribution Rights for Caris Life Sciences’ Molecular Profiling in the Middle East and Africa

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SINGAPORE, June 23, 2024 /PRNewswire/ — Singapore-headquartered Juniper Biologics Pte Ltd (Juniper), a leading healthcare and pharmaceuticals company focused on commercialising novel therapies, has been granted distribution rights for Caris Life Sciences (Caris)’ solid tumour molecular profiling services in the Middle East and Africa (MEA). Caris is the leading next-generation AI TechBio company and precision medicine pioneer. This expansion follows the initial January 2023 distribution rights partnership with Caris for the same services in Southeast Asia (SEA). Juniper is now poised to offer Caris’ advanced solid tumour molecular profiling services across a broader region, enhancing patient access to personalised treatment options.

Caris’ best-in-class molecular profiling, combined with proprietary artificial intelligence, provides more precise and individualized cancer treatments. This profiling approach assesses DNA, RNA, and proteins, revealing a molecular blueprint that identifies treatment options specific to each patient’s cancer. Caris has developed the world’s largest and most informative platform for cancer analysis, featuring the most advanced tumour profiling available, including Whole Exome and Whole Transcriptome Sequencing across over 23,000 genes. By analysing biomarkers found in tumours, Caris helps healthcare providers make informed choices for personalised care.

Juniper Biologics is committed to driving positive change in the pharmaceutical industry on a global scale. Aligned with its mission to deliver transformative therapies through bold scientific innovation, Juniper’s collaboration with Caris will enhance access to quality treatments for patient communities in the Middle East and Africa. Juniper continues to pursue impactful partnerships aimed at uplifting communities and individuals, especially in underserved regions where access to advanced therapies is limited.

Raman Singh, Founder and Chief Executive Officer (CEO) of Juniper Biologics, spoke on the successful acquisition: “Caris molecular profiling bridges the gap between tumour biology and cancer treatments, guiding precision medicine through personalised treatment selection for physicians and their patients. Our exclusive partnership with Caris Life Sciences to distribute this service in the Middle East and Africa will significantly empower healthcare professionals to make informed decisions for their patients. This service enables oncologists to recommend highly personalised treatments that specifically target a patient’s cancer, thereby improving and expanding their care options. This targeted approach offers patients, particularly those with rare or aggressive cancers, an improved quality of life.”

“Caris is pleased to expand the distribution of our molecular profiling services in the Middle East and Africa through our partnership with Juniper Biologics,” said Caris President David Spetzler, MS, PhD, MBA. “This collaboration aligns with Caris’ goal of enabling clinicians worldwide to make the best individualised treatment choices for their patients and ultimately helping to improve patient outcomes.”

This partnership marks a significant milestone in expanding access to personalised medicine and advanced cancer treatment technologies in the Middle East and Africa.

About Juniper Biologics

Backed by The Sylvan Group, Juniper Biologics is a science-led healthcare company focused on delivering novel therapies to improve the health and quality of life of patients, by building a growing presence in Oncology and Oncology Supportive Care, Rare/Orphan Diseases and Gene Therapy. It was founded on a vision to provide treatments for unmet medical needs focused on specialist therapy areas in which it can make the most difference. Through bold and transformative science, Juniper Biologics is committed to creating possibilities that have the potential to become the next generation of life-changing medicines for patient communities in China, Japan, Asia, Australia, New Zealand, Middle East, and Africa.

Website: https://www.juniperbiologics.com/

LinkedIn: https://www.linkedin.com/company/juniper-biologics

About Caris Life Sciences
Caris Life Sciences® (Caris) is the leading next-generation AI TechBio company and precision medicine pioneer actively developing and delivering innovative solutions to revolutionize healthcare and improve the human condition using molecular science and AI. Through comprehensive molecular profiling (Whole Exome and Whole Transcriptome Sequencing) and the application of advanced AI and machine learning algorithms, Caris has created the large-scale, multi-modal database and computing capability needed to analyse and unravel the molecular complexity of disease. This convergence of sequencing power, big data, and AI technologies provides an unmatched platform to deliver the next generation of precision medicine tools for early detection, diagnosis, monitoring, therapy selection, and drug development.

Headquartered in Irving, Texas, Caris has offices in Phoenix, New York, Cambridge (MA), Tokyo, Japan and Basel, Switzerland. Caris or its distributor partners provide services in the U.S., Europe, Asia, and other international markets. To learn more, please visit CarisLifeSciences.com.

 

View original content:https://www.prnewswire.co.uk/news-releases/juniper-biologics-expands-distribution-rights-for-caris-life-sciences-molecular-profiling-in-the-middle-east-and-africa-302179643.html

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