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B2C Payment Market to Reach $4,736.2 Billion Globally, by 2032 at 12.3% CAGR: Allied Market Research



Growth in the e-commerce industry and rise in consumer demand for digital payments, technological advancements such as digital wallets, and contactless payments driving innovation, and increased adoption of mobile payments and online banking boost the growth of the global B2C payment market.

PORTLAND, Ore, Feb. 12, 2024 /PRNewswire/ — Allied Market Research published a report, titled, “B2C Payment Market by Type (Cards, Digital Wallet, and Others), Industry Vertical (BFSI, Healthcare, Hospitality & Tourism, Hospitality & Tourism, Transportation & Logistics, Retail & E-commerce, Energy & Utilities, and Others): Global Opportunity Analysis and Industry Forecast, 2023-2032″. According to the report, the B2C payment market was valued at $ 1.5 trillion in 2022 and is projected to reach $ 4.7 trillion by 2032, exhibiting a CAGR of 12.3% from 2023 to 2032.

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Prime determinants of growth

Growth in the e-commerce industry, rise in consumer demand for digital payments, and technological advancements such as digital wallets and contactless payments driving innovation boost the growth of the global B2C payment market. In addition, factors such as increased adoption of mobile payments and online banking have positively impacted the growth of the market. However, cybersecurity threats, fraud risks, and regulatory uncertainty are expected to hamper the market growth. On the contrary, advancing biometric authentication technologies such as facial recognition and fingerprints can enhance security and blockchain-based solutions can enable faster cross-border transactions. Lower costs are expected to offer remunerative opportunities for the expansion of the market during the forecast period. Each of these factors is projected to have a definite impact on the growth of the B2C payment market.

Report coverage & details:

Report Coverage


Forecast Period


Base Year


Market Size in 2022

$ 1.5 trillion

Market Size in 2032

$ 4.7 trillion


12.3 %

No. of Pages in Report


Segments covered

Type, Industry Vertical, and Region.


Growth in the e-commerce industry and rise in consumer demand for digital payments

Technological advancements such as digital wallets and contactless payments driving innovation

Increased adoption of mobile payments and online banking


Advancing biometric authentication technologies such as facial recognition and fingerprints can enhance security

Blockchain-based solutions can enable faster cross-border transactions and lower costs


Cybersecurity threats and fraud risks

Regulatory uncertainty


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Impact of Russia-Ukraine War

The lockdowns and social distancing measures implemented globally led to a sharp decline in in-store shopping and accelerated the shift towards e-commerce.Contactless payments also surged as consumers sought to avoid touching surfaces while transacting. Payment service providers promoted contactless cards and mobile wallets, which further accelerated adoption.Initiatives by governments and industry players in response to pandemic-driven demands.

The cards segment to maintain its leadership status throughout the forecast period.

By type, the cards segment held the highest market share in 2022, accounting for more than half of the global B2C payment market revenue, owing to the high penetration of credit and debit cards. However, the digital wallet segment is projected to manifest the highest CAGR of 14.5% from 2023 to 2032, owing to a surge in the application of digital wallets in emerging markets.

The BFSI segment to maintain its leadership status throughout the forecast period

By industry vertical, the BFSI segment held the highest market share in 2022, accounting for nearly one-fourth of the global B2C payment market revenue. This is owing to increased B2C product offerings from major banking companies. However, the healthcare segment is projected to manifest the highest CAGR of 17.1% from 2023 to 2032, owing to increased digitalization in healthcare.

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North America is expected to maintain its dominance by 2032

By region, North America held the highest market share in terms of revenue in 2022, accounting for more than one-third of the B2C payment market revenue, advanced mature banking system is the major factor that drives the growth of the market in this region. However, the Asia-Pacific region is expected to witness the fastest CAGR of 15.5 % from 2023 to 2032 and is projected to dominate the market during the forecast period, owing to economic development in China and India.

Leading Market Players: –

MasterCard IncorporatedThe American Express CompanyVisa Inc.Apple PayPayPal Payments Private LimitedCapital One Financial CorporationThe Bank of America CorporationPayoneer Inc.StripeDue Inc.

The report provides a detailed analysis of these key players in the global B2C payment market. These players have adopted different strategies such as new product launches, collaborations, expansion, partnership, agreement, and others to increase their market share and maintain dominant shares in different regions. The report is valuable in highlighting business performance, operating segments, product portfolio, and strategic moves of market players to showcase the competitive scenario. 

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Key Benefits For Stakeholders

This report provides a quantitative analysis of the market segments, current trends, estimations, and dynamics of the b2c payment market analysis from 2022 to 2032 to identify the prevailing b2c payment market opportunities.The market research is offered along with information related to key drivers, restraints, and opportunities.Porter’s five forces analysis highlights the potency of buyers and suppliers to enable stakeholders make profit-oriented business decisions and strengthen their supplier-buyer network.In-depth analysis of the b2c payment market segmentation assists to determine the prevailing market opportunities.Major countries in each region are mapped according to their revenue contribution to the global market.Market player positioning facilitates benchmarking and provides a clear understanding of the present position of the market players.The report includes the analysis of the regional as well as global b2c payment market trends, key players, market segments, application areas, and market growth strategies.

B2C Payment Market Report Highlights

By Type

CardsDigital WalletOthers

By Industry Vertical

BFSIHealthcareHospitality and TourismTransportation and LogisticsRetail and E-commerceEnergy and utilitiesOthers

By Region

North America (U.S., Canada)Europe (UK, Germany, France, Italy, Spain, Rest of Europe)Asia-Pacific (China, Japan, India, Australia, South Korea, Rest of Asia-Pacific)Latin America (Brazil, Argentina, Rest of Latin America)Middle East and Africa (Gcc Countries, South Africa, Rest of Middle East And Africa)

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About Us:

Allied Market Research (AMR) is a full-service market research and business-consulting wing of Allied Analytics LLP based in Wilmington, Delaware. Allied Market Research provides global enterprises as well as medium and small businesses with unmatched quality of “Market Research Reports Insights” and “Business Intelligence Solutions.” AMR has a targeted view to provide business insights and consulting to assist its clients to make strategic business decisions and achieve sustainable growth in their respective market domain.

We are in professional corporate relations with various companies and this helps us in digging out market data that helps us generate accurate research data tables and confirms utmost accuracy in our market forecasting. Allied Market Research CEO Pawan Kumar is instrumental in inspiring and encouraging everyone associated with the company to maintain high quality of data and help clients in every way possible to achieve success. Each and every data presented in the reports published by us is extracted through primary interviews with top officials from leading companies of domain concerned. Our secondary data procurement methodology includes deep online and offline research and discussion with knowledgeable professionals and analysts in the industry.


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Sphera’s Supply Chain Risk Report Shows Economic Uncertainties, Extreme Weather and ESG-related Risks Among Supply Chain Disrupters in 2023 — And Pandemic-Related Impacts Nearly Vanishing




Sphera’s inaugural report demonstrates the data-based insights that help empower companies to protect their businesses from ever-evolving risks and build resilient, agile and sustainable supply chains

CHICAGO, March 5, 2024 /PRNewswire/ — While supply chain impacts from the COVID-19 pandemic moved into the rearview mirror in 2023, data in Sphera’s inaugural Supply Chain Risk Report shows that supply chains were vulnerable to a broad range of other risks — inflation and rising interest rates, natural hazard events and ESG-related risks such as human rights violations and labor practices among them.

With its new report, Sphera, a leading global provider of ESG performance and risk management software, data and consulting services, aims to provide insights into the risks that impacted supply chains in 2023 — as well as their causes and consequences. The report is based on data from Sphera’s Supply Chain Risk Management (SCRM) software, which provides actionable insights into a multitude of potential disrupters so companies can proactively manage and mitigate supply chain risk.

“Sphera’s Supply Chain Risk Report shows that a broad range of risks, increasing ESG regulations and compliance failures can stress businesses,” said Paul Marushka, Sphera’s CEO and president. “Risk exposure is dynamic, and constantly evolving supply chain risks cause ever-increasing market volatility. By optimizing the supply chain composition and diversifying suppliers, companies can better manage the uncertainty that comes with supply chain disruptions. To do this, organizations need a solution that provides actionable insights for proactive risk monitoring that enables them to get ahead of disruptive events. Staying ahead of supply chain risk helps businesses reduce potential costs associated with such risk, gain competitive advantage and build transparent, agile supply chains.”

Financial-related challenges stress the supply chain
Data in the report shows that more than one-third (36%) of the financial risk notifications warned of worsening revenue and growth outlook. High inflation rates in the EU and U.S. eroded suppliers’ purchasing power, with insolvency under self-administration going up 23% and bankruptcies increasing 42%. Additionally, site relocations or closures increased by 26%. Financial distress does not happen overnight, and awareness of finance-related risks is strategically important to helping companies withstand economic fluctuations and uncertainties and build resilience.

Extreme weather events are on the rise
The report shows that natural hazard events hit supply chains hard in 2023 with warnings for tornadoes climbing by 45%, hailstorm warnings increasing by 26% and tropical cyclone warnings going up by 6%. Two-thirds of the global economy is affected directly or indirectly by weather conditions with industries such as agriculture, energy and transportation particularly affected. A solution that provides 24/7 monitoring and advanced notifications of weather risks can help companies prepare their supply chains and get ahead of an impending disruption — and help minimize the financial impact on the business. 

ESG-related risks remain prominent
Data also shows that ESG-related risks in supply chains continued to rise in 2023, with indicator messages for the entire category of ESG-related risks rising 6% in volume. Human rights notifications increased 12%, labor practice issues rose 13% and ESG-related issues related to violations of environmental practices went up 1%. Increased globalization, regulatory changes and consumer and investor demands can all contribute to the greater prominence of ESG risk in supply chains. A holistic approach to supply chain risk management that integrates ESG considerations into the strategy can help companies mitigate the consequences of ESG-related risk.

Report Methodology
Sphera’s award-winning Supply Chain Risk Management (SCRM) software was the data source for this report. The AI-powered Risk Intelligence component of Sphera SCRM scans on a monthly basis more than 15 billion reputable news articles, commercial and government data sources and 1 million customer and supplier sites around the world. These feeds provide Sphera with the most highly representative supply chain risk insights on the market and allow Sphera’s technology to identify potential risks or worsening trends and notify customers of such threats. For the report, Sphera compared the number and types of indicator messages sent from January through November 2023 with the datapoints from the same period in 2022.

About Sphera
Sphera is the leading provider of environmental, social and governance (ESG) performance and risk management software, data and consulting services focusing on Environment, Health, Safety & Sustainability (EHS&S), Operational Risk Management (ORM), Product Stewardship and Supply Chain Risk Management (SCRM). For more than 30 years, we have served over 8,400 customers and a million-plus users in 95 countries to help companies keep their people safe, their products sustainable and their operations productive. Learn more about Sphera at Follow Sphera on LinkedIn.

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Amanda Meador 

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New Survey Reveals Supply Chain Workers Spend Almost Two Days a Week Manually Tracking Data




Over three-fourths of supply chain executives do not have a predictive view of supply and demand to prepare for the next major supply chain disruption

AUSTIN, Texas, March 5, 2024 /PRNewswire/ — A LeanDNA survey of 250 supply chain, inventory, and planning executives, conducted in collaboration with Wakefield Research, reveals startling inefficiencies in the supply chain sector. For example, supply chain professionals spend nearly 14 hours per week—almost two full workdays—manually tracking data. While most supply chain executives plan to increase investments in proactive supply chain management (92%), over three-fourths (76%) do not currently have a predictive view of supply and demand.

“In a rapidly evolving market, this inefficiency points to a significant loss in productivity and a barrier to effective day-to-day decision-making, not to mention grave concerns about their ability to prepare for the next major supply chain disruption,” said Richard Lebovitz, CEO of LeanDNA, a leading intelligent supply chain execution platform.

Gut Decision Making
The absence of predictive data has companies operating as though they have no data at all. The vast majority of supply chain execs (92%) make gut decisions sometimes or more due to a lack of predictive guidance in their reports.

Worries and Uncertainty
At 56%, supply shortages are the most cited concern among executives, but are just one of the many worries mounting in 2024 around potential external disruptions supply chain leaders can’t control. More than half (52%) are concerned about public health crises, while nearly as many cite natural disasters (50%), government regulations (49%), cyber-attacks (49%), and geopolitical conflicts (45%).

Workforce Implications
The confusion and chaos of the COVID-19 pandemic, natural disasters, geopolitical conflicts, and more inform how executives anticipate a disruption affecting their organization in 2024. Executives predict a supply chain disruption could impact their workforce —meaning potential layoffs or other labor impacts (47%) and reduced productivity (45%).

Bottom Line Tensions
A third of supply chain executives (33%) fear the next disruption will mean revenue loss, but stocking up is also a costly or infeasible option. This explains why 96% face pressure to balance preparedness for a major disruption with avoiding excess inventory.

A PR Nightmare
Customers and clients may have been understanding of disruptions during 2020, but they won’t be so forgiving this time around—and the consequences could be dire. More than 2 in 5 leaders (45%) fear their organization’s reputation would be damaged during a supply chain disruption, signaling that customers and clients won’t tolerate the next breakdown—indeed, 36% also fear fractured supplier relationships.

Why They Struggle
Barriers to using real-time data for supply chain management include the current tech stack not supporting real-time data (44%) and lack of staff skills and training (55%). For some, upgrading their tech stack doesn’t seem like an option: 48% report their current system is too ingrained, and another 26% believe their organization can’t afford the implementation disruption.

More than four in five leaders (82%) agree that real-time data that does not provide actionable insights for decision-making is a waste of time and energy. While 82% report having some level of a real-time view of supply and demand, less than one in four (24%) have a predictive view, giving those companies a leg up when it comes to being able to take action and make decisions based on the insights.

Steps to Prepare for Disruptions
Supply chain executives are gearing up for future disruption with 92% of supply chain executives planning to ramp up investments in preparedness strategies. 87% are focused on resilience as a high priority, including 41% who put it at the top of their list.

An impressive 86% of supply chain leaders report their organizations have already made major changes to their processes or tech stack to improve preparedness for the next major supply chain disruptions. Over one-third (33%) have gone through a complete overhaul. This includes 41% that diversified their supply base, 39% that identified new or better vendors, 36% that reskilled their workforce, and 32% that partnered with third-party logistics experts.

Supply chain executives are putting tech in place to support their people. More than a third (37%) have deployed digital twin and other simulation technologies and more than a quarter (26%) have added on to enterprise resource planning (ERP) software for more functionality.

Perhaps most importantly, leaders want to be able to see more clearly what they have now, and what could be on the horizon. More than two in five (41%) have increased supply chain visibility to prepare for the next major disruption.

Data can do more than prepare for disruptions, it can allow businesses to become more efficient with their resources. With real-time data that could inform their business decisions, supply chain executives say they could improve logistics and inventory management (47%), identify changes in demand (45%), and enhance collaboration (44%).

“As an intelligent supply chain platform that empowers manufacturers to prioritize and collaborate to resolve critical material shortages and excesses, LeanDNA enables teams with a single source of truth for managing complex global supply chains,” said Lebovitz. “We help companies improve on-time delivery and working capital levels through inventory visibility, recommended actions, and real-time collaboration with suppliers.”

This survey and report by LeanDNA and Wakefield Research is a wake-up call for the supply chain industry. As companies plan to increase their investment in preparedness, there is a clear opportunity to embrace advanced analytics. By doing so, businesses can not only save valuable time but also gain a predictive edge in an increasingly volatile global market.

About LeanDNA
LeanDNA is a leading intelligent supply chain execution platform that enables supply chain teams with a single source of truth for inventory management and production readiness. This cloud-based platform synchronizes execution across the supply chain, empowering manufacturers to prioritize and collaborate to resolve critical material shortages and excesses. With LeanDNA, manufacturers improve on-time delivery and working capital levels by gaining visibility into current and incoming materials, actions based on inventory criticality, real-time collaboration with suppliers, and the ability to track progress toward inventory optimization goals. Learn more at

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Microsoft Alum Launches Hey, Black Seattle!: A Hub of Connection for the African Diaspora in the Emerald City




SEATTLE, March 5, 2024 /PRNewswire/ — Today entrepreneur and former Microsoft director Kiesha Garrison proudly introduces Hey, Black Seattle!, a platform to help Seattle residents of the African diaspora answer the question “Where are all the Black people?” This community-centered initiative aims to connect, support, and celebrate the vibrant yet dispersed Black population in the region by using data and technology for good.

Pushing Back on a Stifling Narrative

Despite the often-cited small percentage of Black residents in the Greater Seattle area (6.7% in the city of Seattle, 8% in the central Puget Sound as of July 2022 census), the region is home to a rich tapestry of Black community organizations, Black-owned businesses, and artists actively working to preserve Black culture and address the isolation experienced by many Black residents.  Some, like the Langston Hughes Performing Arts Institute and the Black Heritage Society of Washington State have been mainstays for decades, while others like the Africatown Community Land Trust and Arte Noir were formed more recently to push back against gentrification and massive displacement in the historic Central District neighborhood.  All are an example of the creative resilience of a people who refuse to be erased by systemic inequality.

Founder Kiesha Garrison emphasizes, “When people repeat the popular hyperbole ‘there are no Black people in Seattle,’ they do so out of genuine frustration, but it is clear they are missing out on the important work of the deeply committed Black leaders here.” Hey, Black Seattle! seeks to close the awareness gap so that disconnected individuals can come to know the facilitators of Black culture & community that are doing this powerful work in the region.

Founder’s Data-Tech Background Meets Her Love of Community

Garrison, a Spelman alumna who held various business leadership positions in consumer products and enterprise AI at Microsoft, also worked at Vitals, a popular physician finder website. She was also a founding board member for The Live Music Project, a Seattle-based nonprofit which supports access to the arts through the development of community-driven technology products.

She drew inspiration from Microsoft Employee Resource Group leaders who provided Black community resource lists to their employee population as well as from her conversations with local non-profit leaders who have long desired to have a digital community hub but lacked the bandwidth and expertise to build it. Leveraging her background with data-driven tech and her passion for the wellbeing of all Black people, Garrison set out to create a central space for the community to share and find information that transcends professional and social silos.

A Simple Yet Necessary Mission

The mission of Hey, Black Seattle! is simple yet profound: to shorten the time it takes for Black people to find their community in the beautiful Puget Sound region. Garrison, also a public speaker who focuses on how oppression affects personhood and culture, shares, “Community is essential because I believe isolation is a dream killer.  And I want Black people and our dreams to thrive wherever we live.”

At the center of the web service is a comprehensive database of entities serving the Black community across King, Pierce, Kitsap, and Snohomish counties. Hey, Black Seattle! pre-seeded their database with over two hundred vetted community organizations, social groups, businesses, and artists, creating a rich directory that will grow through collective knowledge and aspires to give hope to those who might otherwise relocate for a sense of belonging and wellness.

A Comprehensive Platform

Beyond the community resource directory, Hey, Black Seattle! also offers:

An events calendar, providing a focused space for the community to post and discover events which can often seem buried in traditional search sites.A job board, offering organizations a direct channel to list employment opportunities and support of economic empowerment for the Black community.A photo archive to contribute to the preservation of the historical record of Black life in the region.Regular meetups to introduce newcomers to neighborhoods and educate them about the rich Black history of Seattle.And space for residents to share “Black Love Notes,” acknowledging the importance of appreciation in any culture.

Hey, Black Seattle! is more than a platform, it is a movement. A call to action for Black residents of the Greater Seattle area to come together and contribute to a vibrant, inclusive community where everyone can thrive.

Connect with Hey, Black Seattle!:

Website: www.heyblackseattle.comInstagram: @HeyBlackSeattle

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About Hey, Black Seattle!

Hey, Black Seattle! is a community-driven platform dedicated to connecting and celebrating the African diaspora in the Seattle region. Through its rich database, media, events, and merchandise, Hey, Black Seattle! strives to be a beacon for Black life, highlighting resources and spaces for the community to connect and thrive.

Kiesha Garrison 

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