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Circles Strengthens Leadership Team to Power Global Telco Transformation

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SINGAPORE, Feb. 13, 2024 /PRNewswire/ — Circles, a leading global technology company spearheading the digital transformation of the telco industry, today announced the strategic appointment of three key executives to its leadership team:

Justin Choi as Chief Financial Officer (CFO)Bart Weijermars as Chief Customer Success Officer (CCSO)Luke Lu as Chief People Officer (CPO)

These appointments are pivotal as Circles accelerates its global expansion, empowering telco clients worldwide with its innovative software platform. Each leader brings experience and proven success, poised to propel Circles’ growth and market leadership.

“Expanding our reach and empowering telco clients globally is core to our mission,” says Rameez Ansar, CEO and founder of Circles. “These strategic hires bring the expertise and leadership we need to navigate diverse markets, build strategic partnerships, and foster a world-class talent pool that fuels our ambitious growth plans.”

Driving Sustainable Growth with Justin Choi:

Choi brings a successful 20+ year track record in the technology sector, holding senior management positions at Gojek and Coinbase, and as a private equity investor at firms such as CVC Capital Partners. His global technology industry experience will be invaluable to the company as it enters its next phase of growth. He will spearhead capital allocation and corporate strategy, scale financial operations, identify new growth opportunities, and drive strategic acquisitions to fuel Circles’ ambitious expansion plans.

Building Strong Customer Partnerships with Bart Weijermars:

Weijermars, who is currently leading the Circles’ MVNE business unit, will be taking on the newly created role of Chief Customer Success Officer, expanding on his current scope of work. Bringing substantial expertise in commercial expansion and transformation in both telecom and software markets as CEO at T-Mobile Netherlands, Pareteum and Artilium respectively, Weijermars will be building strong customer partnerships and supporting operations for a growing global client base.

Boosting Talent and Culture with Luke Lu:

Lu joins Circles with over two decades of experience building high-performing teams across diverse industries. He specializes in organizational effectiveness, transformation, and development, having driven exponential cultural change at Lazada and Ooredoo, and McKinsey. In addition to building a strong organizational culture for Circles, he will be instrumental in attracting, developing, and retaining top talent to fuel Circles’ global ambitions.

Circles investors Warburg Pincus and Peak XV Partners (formerly Sequoia Capital India & SEA) welcomed the new hires.

Suarabh Agarwal, Managing Director, Head of Southeast Asia Private Equity, Warburg Pincus said, “Circles is gearing up for an exciting new chapter with these strategic appointments. Beyond expanding their market share, they’re poised to become a major software player in a telecom industry hungry for innovation.”

Mohit Bhatnagar, Managing Director, Peak XV said, “We are excited to see new global leadership and the opportunities that will be unlocked as Circles enters new markets and deepens its strategic partnerships via e& and KDDI. Circles has grown from its roots as a consumer telco to a software company, and we’re looking forward to seeing this next transformative phase for them, particularly around Circles X and the New Business Build team.”

Since its inception in 2014, Circles has been at the forefront of disruption and advancement in the global telco industry. With clients in 15 countries across 6 continents, including Japan and the Middle East, this new expanded vision will see Circles continue to transform consumer experiences and power the future of telco and connectivity.

About Circles

Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform – Circles X, helping telco operators launch and operate successful digital brands.

Today, Circles is partnering with operators in 14 countries to deliver delightful digital experiences to millions of people through our businesses.

With Circles.Life, our digital lifestyle brand, empowers and delights customers across the world by offering digital experiences that go beyond traditional telco services.

With Circles X, our digital telco technology empowers operators to launch digital telco brands from anywhere in the world. Built for operators by an operator, Circles X powers both Circles.Life and our partner operators’ digital telco brands.

Circles is backed by global investors such as Peak XV Partners, Warburg Pincus, EDBI and Founders Fund – renowned institutions with a track record of backing industry-shaking innovators.

CONTACT:
Metta.ni@fgsglobal.com 
+65 8660 0314

 

View original content:https://www.prnewswire.com/in/news-releases/circles-strengthens-leadership-team-to-power-global-telco-transformation-302060193.html

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Gupshup Accelerates AI Adoption For Businesses with Pre-Built, Industry-Trained, Multimodal AI Agents

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JAKARTA, Indonesia, Feb. 13, 2025 /PRNewswire/ — Gupshup, the world’s leading Conversational AI platform today announced the launch of its AI Agent Library, a groundbreaking suite of 15 pre-built and customizable AI Agents with deep industry knowhow to help businesses dramatically accelerate time-to-market. This Agent library enables enterprises to deploy advanced AI-powered interactions rapidly, enabling early adopters to substantially accelerate revenue growth, and improve customer experience and operational efficiency. The launch of these AI Agents reflects Gupshup’s mission of enabling businesses to thrive in the era of Conversational AI.

These industry-tuned AI Agents are specifically designed for B2C engagement across the business lifecycle of marketing, selling, and support. They leverage LLMs for rich customer interactions, seamlessly integrate with backend systems and are rapidly deployable in omnichannel environments, i.e. across messaging channels including WhatsApp, SMS, RCS, Voice, Web, and Mobile 

“Conversational AI Agents are fundamentally transforming how businesses connect with their customers. As a tech-first organization that has consistently been the leader at every stage of the evolution of the conversational messaging industry, Gupshup is uniquely positioned to bring these next-gen AI Agents”, said Beerud Sheth, Founder & CEO, Gupshup.

The initial release includes several specialized AI Agents designed to deliver immediate business results across multiple industries and key B2C engagement scenarios. Industries include Retail & e-Commerce, Fintech, Travel & Hospitality, Real Estate and CPG/FMCG.

For example- the Lead Generation AI Agent autonomously collects, qualifies, and nurtures leads while orchestrating targeted drip campaigns, tasks that traditionally require significant manual intervention. The Product Discovery AI Agent accelerates sales by providing consultative product discovery and intelligent recommendations.

As a rapidly evolving AI-native organization, Gupshup has integrated artificial intelligence across its entire product suite and internal operations from employee onboarding to finance, engineering and customer success.

About Gupshup

Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases. Gupshup Conversation Cloud powers multimodal interactions with industry-trained AI agents so that businesses can go live faster across channels including Voice, WhatsApp, RCS, Web, Mobile Apps and more.

Trusted by 45,000+ customers in 60+ countries across industries, Gupshup handles 120B+ conversational messages annually. Gupshup works with many of the top brands across industries including eCommerce, retail, payments, fintech, payments, media, travel, automotive, and banking to deliver transformative conversational experiences that accelerate growth and optimize costs.

Media Contact: Vandana V; vandana.v@gupshup.io 

Photo – https://mma.prnewswire.com/media/2618915/DZN_2177_AI_agent_launch_PR.jpg
Logo – https://mma.prnewswire.com/media/2182479/Gupshup_Logo.jpg

 

View original content:https://www.prnewswire.co.uk/news-releases/gupshup-accelerates-ai-adoption-for-businesses-with-pre-built-industry-trained-multimodal-ai-agents-302375123.html

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Gupshup Showcases Pre-Built, Industry-Trained, Multimodal AI Agents at LEAP 2025

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RIYADH, Saudi Arabia, Feb. 13, 2025 /PRNewswire/ — Gupshup, the world’s leading Conversational AI platform, showcased its cutting-edge AI Agent capabilities at LEAP 2025, Saudi Arabia’s premier technology event. Following the successful demonstration, the company today announced the launch of its AI Agent Library, featuring 15 pre-built, ready-to-deploy, customizable AI Agents designed to revolutionize business-customer interactions across industries.

This Agent library enables enterprises to deploy advanced AI-powered interactions rapidly, enabling early adopters to substantially accelerate revenue growth, and improve customer experience and operational efficiency. The launch of these AI Agents reflects Gupshup’s mission of enabling businesses to thrive in the era of Conversational AI.

These industry-tuned AI Agents are specifically designed for B2C engagement across the business lifecycle of marketing, selling, and support. They leverage LLMs for rich customer interactions, seamlessly integrate with backend systems, and are rapidly deployable in omnichannel environments, i.e. across messaging channels including WhatsApp, SMS, Voice, Web, and Mobile.

Businesses using Gupshup’s pre-built AI Agents can create highly personalized interactions as these agents can track the conversation history by integrating with common data platforms. Deeply embedded trust and safety guardrails ensure that the AI doesn’t stray from its designated role while maintaining brand integrity.

“Conversational AI Agents are fundamentally transforming how businesses connect with their customers. As a tech-first organization that has consistently been the leader at every stage of the evolution of the conversational messaging industry, Gupshup is uniquely positioned to bring these next-gen AI Agents. These AI Agents are optimized to have substantial business impact, enable rapid deployment, and deliver high ROI”, said Beerud Sheth, Founder & CEO, Gupshup.

The launch aligns with Saudi Arabia’s Vision 2030 digital transformation goals and the Kingdom’s ambitious investments in artificial intelligence. Since establishing its presence in Saudi Arabia in October 2024, Gupshup has witnessed tremendous interest from regional enterprises looking to enhance their digital capabilities through conversational AI solutions.

Recently, Gupshup powered Saudi Arabia’s first automotive AI Agent for Petromin which leverages advanced large language models (LLMs) to deliver remarkably human-like support interactions akin to speaking with a live automobile support specialist.

In the Middle East, Gupshup has established strong partnerships across diverse sectors including retail, real estate, financial services, and healthcare. Leading fashion retailer 6thStreet, part of the Apparel Group, achieved an impressive 8X marketing ROI by leveraging Gupshup’s conversational marketing solutions. The company’s impact extends to consumer electronics, where Sharaf DG, the region’s premier electronics retailer, transformed its digital advertising through Click to WhatsApp campaigns. These campaigns, powered by Gupshup’s technology, delivered exceptional results with 400% returns and a 34% reduction in customer acquisition costs across touchpoints.

At Leap 2025, Gupshup also signed an MoU with Ego Group, a leading Saudi-made ride-hailing app to offer conversational solutions that will enhance experience for Ego’s customers.

About Gupshup

Gupshup is the leading platform for building and deploying industry-trained Conversational AI Agents for every business across marketing, commerce, and support use cases. Gupshup Conversation Cloud powers multimodal interactions with industry-trained AI agents so that businesses can go live faster across channels including Voice, WhatsApp, RCS, Web, Mobile Apps and more.

Trusted by 45,000+ customers in 60+ countries across industries, Gupshup handles 120B+ conversational messages annually. Gupshup works with many of the top brands across industries including eCommerce, retail, payments, fintech, payments, media, travel, automotive, and banking to deliver transformative conversational experiences that accelerate growth and optimize costs.

Contact: Vandana V; vandana.v@gupshup.io 

Photo – https://mma.prnewswire.com/media/2618915/DZN_2177_AI_agent_launch_PR.jpg
Logo – https://mma.prnewswire.com/media/2182479/Gupshup_Logo.jpg

 

 

View original content:https://www.prnewswire.co.uk/news-releases/gupshup-showcases-pre-built-industry-trained-multimodal-ai-agents-at-leap-2025-302375602.html

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Year of the Snake Celebrations Bring Lively Festivities to Cangzhou

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CANGZHOU, China, Feb. 13, 2025 /PRNewswire/ — A news report from xinhuanet:

The Year of the Snake ushers in an energetic Spring Festival in Cangzhou, Hebei Province. Locals and tourists alike are reveling in the festivities, with a selection of activities that captivate the spirit of the season. From welcoming the God of Wealth to enjoying acrobatic shows, exploring folk traditions at bustling temple fairs and strolling through illuminated night streets, there’s no shortage of cultural enrichment. This year’s celebrations feature new highlights, including a mesmerizing lantern festival and cutting-edge drone light shows, which light up the night sky with spectacular displays. Traditional performances like the ‘iron flower’ spectacle — a centuries-old art of casting molten iron into fiery sparks — add a unique touch to the energetic celebrations, creating a festive and harmonious atmosphere that marks a joyful start to the new lunar year.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/year-of-the-snake-celebrations-bring-lively-festivities-to-cangzhou-302375773.html

SOURCE xinhuanet

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