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Facilities Management Market size is set to grow by USD 826.91 billion from 2024-2028, Increasing demand for cloud-based facilities management solutions boost the market, Technavio

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NEW YORK, May 23, 2024 /PRNewswire/ — The global facilities management market size is estimated to grow by USD 826.91 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 9.61% during the forecast period.

For more insights on the forecast market size and historic data (2018 – 2022) – Request a sample report!

Facilities Management Market Scope

Report Coverage

Details

Base year

2023

Historic period

2018 – 2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 9.61%

Market growth 2024-2028

USD 826.91 billion

Market structure

Fragmented

YoY growth 2022-2023 (%)

8.97

Regional analysis

North America, APAC, Europe, South America, and Middle East and Africa

Performing market contribution

North America at 37%

Key countries

US, China, India, Germany, and France

Key companies profiled

ABM Industries Inc., Atlas Facilities Management Ltd., CBRE Group Inc., Coor Service Management Holding AB, Cushman and Wakefield Plc, International Business Machines Corp., ISS AS, Johnson Controls International Plc, Jones Lang LaSalle Inc., Mitie Group Plc, OCS Group International Ltd., Quess Corp. Ltd., Securitas AG, Serco Group Plc, ServiceMax Facility Management Pvt. Ltd., SIS Ltd., SMS Integrated Facility Services Pvt. Ltd., The Brinks Co., Aramark, and Sodexo SA

Market Driver

The facilities management market is experiencing significant growth due to the integration of IoT and Industry 4.0 technologies. IoT networks, comprised of sensors, thermostats, and actuators, enable data-driven decisions, enhancing performance and extending asset lifespan. Predictive maintenance, a key IoT application, uses real-time data for equipment condition monitoring, reducing operational costs and boosting productivity.

Facilities management encompasses hard services like HVAC systems, electrical installations, and plumbing, as well as soft services such as management and compliance. AI-Powered solutions streamline operations, ensuring quick response to emergencies and maintaining regulatory compliance. Investments in efficient facilities management contribute to organizational success, fostering employee satisfaction and retention. Outsourcing to specialized firms can optimize resources and enhance cost-effectiveness, promoting sustainability and industry growth.

Market Challenges

In the facilities management market, small organizations in growing economies confront significant budget limitations, compelling them to seek investment in strategic assets aligned with their organizational goals. Despite this, they may forego professional facilities management services from reputable providers, leading to subpar services. Consequences include increased maintenance and operational costs, negatively impacting profitability. Additionally, escalating labor costs, particularly in the North American region, hinder market expansion during the forecast period. To refine and optimize operations, organizations prioritize operational excellence, customer satisfaction, and innovation. Advanced technologies, such as AI-enabled solutions, predictive analytics, and automation, are adopted to streamline processes, promote sustainable practices, and enhance the overall client experience.SPIE and optimization measures are implemented to ensure superior technical facility performance, utilizing cutting-edge technologies and digital building operations for transparent energy control systems and hazard management. The transformative shift towards advanced facilities management practices aims to reduce costs, improve efficiency, and address client needs effectively.

Research report provides comprehensive data on impact of trend, driver and challenges – Request a sample report!

Segment Overview

Service1.1 Soft services1.2 Hard servicesEnd-user2.1 Commercial2.2 Government2.3 ResidentialGeography3.1 North America3.2 APAC3.3 Europe3.4 South America3.5 Middle East and Africa

1.1 Soft services- In the Facilities Management Market, the service segment represents a significant investment and strategic asset in achieving organizational goals. This segment, which includes soft services such as housekeeping, transportation, catering, and security, refines and optimizes operational excellence by enhancing customer satisfaction and promoting innovation and improvement.

Soft services contribute to a superior facility environment, enabling businesses to streamline processes, adopt sustainable practices, and leverage advanced technologies like AI-enabled solutions, predictive analytics, and automation. These measures aim to optimize operations, reduce costs, and enhance the overall client experience.

The market for outsourced facilities management continues to grow and develop, with a transformative shift towards digital building operations, transparent energy control systems, hazard management, and optimization measures. SPIE, a leading player in this field, focuses on the adoption of cutting-edge technologies and management practices to meet client needs and improve efficiency.

For more information on market segmentation with geographical analysis including forecast (2024-2028) and historic data (2017-2021) – Download a Sample Report

Research Analysis

The Facilities Management (FM) market encompasses organizations that specialize in managing and optimizing the operational excellence of an entity’s physical assets. These firms focus on refining and improving efficiency, productivity, and cost-effectiveness in various industries through the implementation of advanced technologies and sustainable practices.

By offering management services for both hard services, such as maintenance and repairs, and soft services, like employee satisfaction and customer service, these solution providers contribute significantly to organizational goals. The FM industry’s growth is driven by the need for outsourcing non-core activities, the pursuit of strategic assets, and the desire for innovation and improvement to meet client needs. Sustainability and control are essential benefits of FM, ensuring long-term performance, service delivery, and adherence to industry growth.

Market Research Overview

The Facilities Management (FM) market encompasses the optimization and maintenance of physical workplaces and infrastructure. This includes operations such as real estate management, building maintenance, and essential services like security, catering, and cleaning. The FM industry leverages technology to improve efficiency and productivity, with solutions like Internet of Things (IoT) sensors, computerized maintenance management systems (CMMS), and building automation systems (BAS) gaining popularity.

The market is driven by factors such as increasing demand for energy efficiency, the need for workplace safety, and the growing trend towards outsourcing FM services. Additionally, the integration of artificial intelligence (AI) and machine learning (ML) technologies is expected to revolutionize the industry by enabling predictive maintenance and optimizing resource utilization.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

ServiceSoft ServicesHard ServicesEnd-userCommercialGovernmentResidentialGeographyNorth AmericaAPACEuropeSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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Ghada “GG” Benitez Launches Dubai Real Estate Learning Center for American and Global Investors

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Ghada “GG” Benitez has launched an expanded Dubai Real Estate Learning Center designed to help American and global investors better understand UAE property investment, including ownership, financing, Golden Visa eligibility, developer due diligence, taxes, property management and exit strategy. The new resource builds on Benitez’s cross-border work between California and the UAE, her third consecutive year at the International Property Show, and her ongoing investor-education platform, The Dubai Connect® Podcast.

SAN DIEGO and Dubai, UAE, Sept. 13, 2026 /PRNewswire-PRWeb/ — As international interest in UAE real estate continues to grow, Ghada “GG” Benitez is expanding the investor-education platform behind GG Benitez International with a new Dubai Real Estate Learning Center built to answer the questions global buyers are asking before they commit capital.

“I came to Dubai wanting to understand how the market worked, what protected investors, where the risks were and where the opportunities were. I wanted to take that knowledge back to global investors in a way that was understandable and actionable.”

The 59-briefing resource is designed around the issues Benitez hears repeatedly from investors evaluating Dubai and the wider UAE: how foreign ownership works, how to evaluate a developer, what protections exist when buying off-plan, how financing works for non-residents, what Golden Visa eligibility requires, how taxes and fees affect the investment, and what happens after handover.

For Benitez, the purpose is straightforward: help investors understand the entire investment before they buy it. “International investors can now see a Dubai property launch on Instagram, receive a brochure through WhatsApp and reserve a unit from thousands of miles away,” Benitez said. “What they often do not have is one trusted place where they can understand what happens before, during and after that purchase. Who regulates the transaction? How is the developer evaluated? Can a non-resident finance it? What does the investor need to know about taxes in their home country? Who manages it after handover? And what is the eventual exit strategy? That is the gap I wanted this platform to help close.”

Built for Global Investors, With a Particular Understanding of the American Buyer

Benitez has spent the past few years helping individual investors from the United States and other international markets evaluate Dubai real estate. Her focus on individual American investors began before U.S. demand for Dubai property became a mainstream real estate conversation.

Rather than approach the market solely through individual property launches, Benitez says she deliberately built her understanding from the top down: learning from regulators, government representatives, established developers, attorneys, mortgage specialists, bankers, international tax professionals, property managers and other professionals involved throughout the lifecycle of a cross-border property investment.

That approach also became the foundation of The Dubai Connect® Podcast, Benitez’s investor-education platform, which has generated more than 2 million views and has featured conversations with representatives of the Dubai Land Department, UAE attorneys, developers, mortgage specialists, economists, property managers, tax professionals and other market experts. “I did not come to Dubai looking for inventory to sell,” Benitez said. “I came wanting to understand how the market worked, what protected the investor, where the risks were and where Dubai was going over the next five, ten, twenty and thirty years. Then I wanted to take that information back to the investor in a way that was understandable and actionable.”

Advising Across Dubai, Abu Dhabi and Ras Al Khaimah

Through GG Benitez International, Benitez advises American and global investors evaluating opportunities across the UAE, including Dubai, Abu Dhabi and Ras Al Khaimah. Her work includes access to and relationships with many of the region’s leading and emerging developers, including Emaar, Nakheel, Sobha Realty, DAMAC, Meraas, OMNIYAT, BEYOND Developments, Ellington Properties, Imtiaz Developments, Aldar and Modon.

Rather than limiting investors to a single developer, project or emirate, Benitez’s approach is to compare opportunities across developers, communities and markets based on the client’s goals, investment horizon and intended use of the property. That may mean evaluating a Dubai off-plan investment for capital appreciation, a ready property for rental income, a Golden Visa qualifying purchase, a second home, a vacation property, or opportunities in Abu Dhabi and Ras Al Khaimah that better fit the investor’s objectives.

“The property has to fit the goal,” Benitez said. “I do not believe every investor should buy the same project, in the same community, or even in the same emirate.”

Bridging Two Cultures and Two Investment Mindsets

A first-generation Arab American who divides her professional life between San Diego and Dubai, Benitez says her background has helped shape how she works with cross-border investors. She understands the cultural importance of relationships, reputation and long-term trust in the Middle East, while also understanding the questions and skepticism often brought by American and other Western investors evaluating an unfamiliar international market. “I understand why an investor sitting in California, New York, London, Toronto or another market may have questions before wiring money into a property thousands of miles away,” Benitez said. “My role is not to tell them not to ask those questions. My role is to make sure the difficult questions get answered.”

Although American investors remain an important part of Benitez’s practice, GG Benitez International serves investors from multiple countries and is designed as an English-language resource for global buyers evaluating Dubai and the wider UAE.

The new Learning Center begins with foundational questions including whether foreigners can legally own Dubai property and how the buying process works from abroad, then progresses into mortgages and financing, Golden Visa and residency, costs and taxes, investment strategy, developer evaluation, ownership, management and more advanced investor considerations.

From Property Search to a Turnkey Cross-Border Strategy

GG Benitez International’s advisory model is structured around the broader investment lifecycle rather than the property search alone. Depending on a client’s needs, Benitez works with a network of appropriately qualified professionals across areas including mortgage financing, banking, legal services, international tax planning, company formation, Golden Visa processing, property management and eventual resale. The objective is to provide investors with a coordinated point of contact while allowing specialists to address the areas that require their particular professional expertise. “Buying the property is one transaction,” Benitez said. “The investment may last five, ten or twenty years. My responsibility is to think beyond reservation day.”

That philosophy is reflected throughout the new website.

The site’s Investment Strategy and Market section addresses questions including how to identify a high-potential area, whether Dubai faces oversupply, why some properties appreciate more than others and how investors should think about developer reputation, future demand and exit strategy.

Two recent long-form analyses, “How I Evaluate a Dubai Real Estate Investment Before Recommending It” and “Is Dubai Real Estate Oversupplied? Why the Answer Depends on Where and What You Buy,” explain upon that approach.

Together, the resources reflect Benitez’s view that Dubai should be evaluated as a collection of distinct micro-markets rather than one uniform property market.

A Third Year on the International Property Show Stage

The website expansion follows Benitez’s third consecutive year participating in the International Property Show in Dubai. At IPS 2026, she hosted and moderated “Follow the Smart Money: Why American Capital Is Looking to Dubai,” an expert discussion examining the growing presence of American institutions, companies and individual investors in Dubai and the wider UAE. Her continued participation at IPS reflects the broader mission behind GG Benitez International: creating a bridge between international investors and the professionals, institutions and information shaping the UAE property market. “Every time I travel through the United States or speak with an investor abroad, I listen for the questions they still cannot get answered clearly,” Benitez said. “Then I go back to Dubai and speak with the people closest to those issues. The new Learning Center is really the digital version of that process.”

International Training for Cross-Border Real Estate

GG is a Certified International Property Specialist (CIPS®) through the National Association of REALTORS®. The CIPS designation is the only international real estate designation recognized by the National Association of REALTORS® and requires specialized education focused on global transactions. Benitez is also a California Licensed REALTOR® with Realty Executives Dillon, DRE #01487964, and a RERA Certified Dubai Real Estate Broker with Prime Capital Realty. She holds a bachelor’s degree in economics from the University of California San Diego and spent nearly two decades leading a public relations firm before expanding into international real estate. “Credentials matter, but ultimately trust is built through what happens after the client says yes,” Benitez said. “I want my clients to know who is helping them finance the property, who is available if they have a legal question, who can manage it when they are thousands of miles away and who will help them when it is eventually time to sell.”

About GG Benitez International

GG Benitez International is a cross-border real estate advisory brand led by Ghada “GG” Benitez, serving American and global investors seeking real estate opportunities in Dubai, Abu Dhabi, Ras Al Khaimah, coastal California and select international markets. Benitez is CEO of GG Benitez International; Associate Director, U.S. & Global Markets at Prime Capital Realty in Dubai; Director of International Markets at Realty Executives Dillon in California; a California Licensed REALTOR®, DRE #01487964; a RERA Certified Dubai Real Estate Broker; a Certified International Property Specialist (CIPS®); and host of The Dubai Connect® Podcast. The firm’s education-led approach helps investors evaluate property through the full investment lifecycle, including acquisition strategy, developer and market due diligence, financing, ownership considerations, property management and eventual exit.

To explore the Dubai Real Estate Learning Center, visit GG Benitez International.

Media Contact

GG Benitez, GG Benitez Public Relations, Inc., 1 6193397978, gg@ggbenitezpr.com, www.ggbenitezpr.com

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SUNMI Deepens Eurasia Partnership at the Belt and Road Summit

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HONG KONG, Sept. 13, 2026 /PRNewswire/ — SUNMI Technology (06810.HK) announced on September 10, separate cooperation agreements with Türkiye-based fintech company TOKEN and Mongolia-based digital bank M bank at the 11th Belt and Road Summit in Hong Kong.

The agreements will bring together SUNMI’s commercial IoT and digital commerce capabilities with the partners’ local expertise, advancing collaboration across digital commerce, smart devices, payments, and digital financial services.

In Türkiye, SUNMI and TOKEN will explore digital commerce solutions for banks and offline merchants, combining SUNMI’s commercial IoT capabilities with TOKEN’s payment technology and local market expertise.

In Mongolia, SUNMI and M bank will combine commercial devices, digital technology and digital financial services to explore new digital solutions for small and medium-sized businesses.

“Hong Kong is a vital gateway connecting China with global markets,” said Sam, CMO of SUNMI. “Our collaboration with TOKEN and M bank brings SUNMI’s technology together with strong local partners. We look forward to working with more partners across Eurasia to make digitalization more accessible to businesses in every market.”

The agreements mark another step in SUNMI’s global ecosystem strategy. SUNMI will continue to work with local partners to connect smart devices, business software, payments and digital services, developing solutions that meet the needs of offline businesses in local markets.

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SOURCE SUNMI Technology

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PwC US and PwC India Form Joint Venture to Help Clients Grow and Compete at Greater Speed and Scale

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Strategic combination brings together the breadth of PwC’s advisory talent and capabilities across India and the US into a single, integrated platform for global clients

NEW YORK, Sept. 13, 2026 /PRNewswire/ — PwC US and PwC India today announced a joint venture that brings together the full breadth of their advisory talent and capabilities across India and the US — uniting PwC India’s Consulting business and PwC US Advisory’s India-based capabilities into a single, integrated platform to serve clients in India, the US, and around the world. 

India is increasingly central to how global companies grow and operate — as a significant and fast-growing market, a hub for Global Capability Centers, and a source of world-class talent and innovation. At the same time, clients are looking for deeper expertise, greater scale, and more seamless access to capabilities across markets. Rather than adding capacity in one place, the joint venture connects market relationships, industry expertise, and delivery into one team — so clients can access the right capabilities, wherever they sit. 

“The firms that win will be the ones that stop thinking about markets, capabilities, and delivery as separate pieces. That’s what makes this combination so powerful,” said Paul Griggs, PwC US Senior Partner and CEO. “We’re bringing the full breadth of our advisory talent in India together with PwC US — one team with the relationships, expertise, and scale to deliver for our clients and the PwC network. This isn’t about where work gets done. It’s about building something clients can’t get anywhere else: the best of PwC, brought together around their biggest opportunities, wherever they operate.” 

The combined platform spans the full spectrum of client needs — from strategy and transformation through technology, engineering, and AI. It brings together managed services at greater scale, expanding PwC’s ability to advise clients and to operate critical parts of their businesses. The platform is expected to more seamlessly support US-headquartered enterprises with Global Capability Centers in India, strengthen how PwC serves clients across major global trade flows, and create a stronger foundation for innovation as AI continues to reshape how work is delivered. 

The joint venture also advances PwC’s broader ambition to build a more globally integrated consulting model, giving PwC firms around the world greater access to the combined talent and expertise of the new platform. 

“Throughout our more than 150 years’ history in the country, we have been committed to the growth of India. Our Vision 2030 aligns our commitment to building a Viksit Bharat, and this joint venture is a step in that direction. For PwC India, this is a testimony to the tremendous journey of growth that we have been on over the last five years and our position of strength in the network. It is a matter of great pride for us that PwC India now has an opportunity to play a greater role in the success of our Global Network,” said Sanjeev Krishan, Chairperson of PwC India and the incoming CEO of the new joint venture. “This brings together strengths that used to sit in different places, allowing us to better serve clients across the world by combining the might of PwC’s global consulting capabilities with the best talent from India. It means our domestic clients gain access to best-in-class global capabilities, our multinational and GCC clients are served more seamlessly, and the capability and client perimeter for our partners and people go up, so they can take on a greater ambition than what we envisioned in Vision 2030. It also enables us to make greater investments in our people and in the value we can create for clients — in India and everywhere in the world they operate.” 

The signing marks an important milestone and the beginning of the next phase. The transaction is expected to close in the first half of calendar year 2027, subject to closing conditions and regulatory approvals. Until then, PwC US and PwC India will continue to serve clients through their existing structures and ways of working. The financial terms of the agreement were not disclosed. The joint venture will be owned and governed by PwC US and PwC India. 

About PwC 

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We’re a tech-forward, people-empowered network with more than 364,000 people in 136 countries and 137 territories. Across audit and assurance, tax and legal, deals and consulting, we help clients build, accelerate, and sustain momentum. Find out more at www.pwc.com

Contact

Ryan Cangialosi
ryan.a.cangialosi@pwc.com

Ruchi Mann
ruchi.mann@pwc.com 

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