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SupportLogic Announces First Data Cloud for Post-Sales CX Observability

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SAN FRANCISCO, June 4, 2024 /PRNewswire/ — SupportLogic, a leader in Support Experience (SX) management and post-sales CX observability, today announced the general availability of the SupportLogic Data Cloud at the Snowflake Data Cloud Summit. Businesses can now observe and act on post-sales customer interaction signals directly within Snowflake without data movement.

The battle for revenue growth has shifted from pre-sales to post-sales, making AI for post-sales CX a key investment to help businesses stay competitive. While PwC reports that 73% of US companies are using AI for business, AI adoption and value realization among large enterprises have been held back by data friction. SupportLogic’s recently published State of CXO Report highlights similar industry trends for CX leaders.

Observability tools are foundational to the IT software stack, but today’s organizations encounter a gap in monitoring customer interactions. A leading challenge for CX observability is how customer signals and insights are spread across multiple systems of record, predominantly in unstructured data. SupportLogic addresses this by connecting disparate data sources, normalizing the data, extracting signals, and making accurate predictions. These insights are now securely accessible via Snowflake AI Data Cloud.

SupportLogic is making it extremely easy and cost-effective for organizations to reduce data friction and enable new use cases, including:

Customer health scoring, churn risk prediction and customer journey mappingPost-sales customer marketing and digital customer success automationBuilding business intelligence dashboards and in-house AI applicationsMigrating between CRMs with reverse ETL

Snowflake customers can now leverage SupportLogic’s purpose-built models and workflows with SnowflakeArctic and SnowflakeCortex to build their own Generative AI models for enhanced workflows and insights.

“SupportLogic’s founding vision has always been about unlocking signals from customer interactions and putting them to use for the entire company. With SupportLogic Data Cloud, we’re further removing friction and enabling a new set of use cases,” said Krishna Raj Raja, Founder and CEO of SupportLogic. “By directly building on the power of Snowflake AI Data Cloud, we do the heavy lifting for our customers and minimize the time and IT resources required to kickstart the post-sales CX journey from a matter of months to days.”

SupportLogic Data Cloud builds upon the strong integration between SupportLogic and Snowflake. Many leading data infrastructure and business intelligence software companies, including Salesforce, Snowflake, Databricks, Qlik, Tableau, Alteryx, Fivetran, and many others, are already using SupportLogic to monitor their customer interactions.

SupportLogic SX supports Salesforce Service Cloud, Zendesk, Freshdesk, Microsoft Dynamics, ServiceNow CSM and ITSM, and Atlassian JIRA out of the box. In addition, the platform provides a schema-agnostic data importer that allows you to connect to any database deployed either on-premise or in the cloud. SupportLogic SX extracts signals from ticket data, voice and chat sessions and enables organizations to proactively protect their customer experience and understand the voice of the customer without having to rely on reactive surveys.

SupportLogic Data Cloud is now available to purchase. For more information, please visit SupportLogic Data Cloud. We invite attendees of the Snowflake Data Cloud Summit to visit SupportLogic at booth #1528.

About SupportLogic

SupportLogic is the leader in support experience (SX) management and post-sales CX observability. The SupportLogic SX platform enables companies to proactively understand and act on the voice of the customer, protect customer relationships and retain revenue. Using predictive and generative AI, SupportLogic extracts and analyzes customer sentiment signals from both structured and unstructured data and provides recommendations, content and collaborative workflows. SupportLogic is helping global enterprises like Salesforce, Qlik, Nutanix, Rubrik, and Snowflake to prevent customer escalations, reduce churn and elevate the customer support experience. To learn more, visit supportlogic.com.

CONTACT:
Cecilia Diaz
anthonyBarnum Public Relations
cecilia.diaz@anthonybarnum.com

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SOURCE SupportLogic

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Greenzie releases 2025 Annual Safety Report, documenting multi-year safety performance at commercial scale

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The data shows zero lost-time injuries, zero OSHA medical attentions and zero human near-misses across real-world operation

ATLANTA, April 23, 2026 /PRNewswire/ — Greenzie, the technology platform powering commercial autonomy across multiple OEMs, today shared multi-year safety data from real-world commercial operation, documenting more than 150,000 autonomous miles with zero lost-time injuries, zero OSHA medical attentions and zero human near-misses. The data is published in Greenzie’s 2025 Annual Safety Report, available at greenzie.com/safety.

The report is based on extensive operational data spanning more than 5.4 billion square feet of turf mowed, 68,000+ hours of autonomous mowing and more than 50,000 operator days, the equivalent of 265 mowing seasons.

“Greenzie is helping define safety in autonomous landscape operations, and transparency is a critical part of that,” said Steve Bush, chief operating officer of Greenzie. “These results show that commercial autonomy is operating safely at meaningful scale in the field. Transparency matters because as this category matures, real-world data helps build confidence in what responsible deployment looks like.”

The report’s findings are particularly significant in the context of the U.S. landscaping industry, which employs roughly 1.3 million workers and experiences a higher-than-average rate of workplace accidents compared to other fields. Greenzie’s multi-year operating data shows that autonomy is not theoretical; it is already being deployed consistently and performing safely at scale.

“Greenzie Powered Autonomy™ has been validated through years of sustained use in the field,” Bush said. “That level of real-world performance reinforces both the reliability of our platform and the broader readiness of commercial autonomy.”

Greenzie attributes this performance to a disciplined safety approach that includes robust perception, tested operating standards and continuous validation in real-world commercial environments.

For more information about Greenzie, visit greenzie.com.

About Greenzie

Founded in 2018, Greenzie is the technology platform powering commercial autonomy. Created to solve the landscape industry’s labor and productivity challenges, Greenzie works with leading equipment manufacturers to deliver the software, navigation and safety systems that enable mowing and other outdoor power equipment to operate autonomously in real-world commercial environments. Today, Greenzie’s platform is running on hundreds of machines in active use, helping manufacturers bring autonomy to market and allowing operators to get more done with limited labor—moving autonomy from early experimentation to everyday operations. For more information, visit greenzie.com.

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SOURCE Greenzie

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CGI renews global SAP S/4HANA operations and SAP BTP operations certifications, reinforcing its consistent, quality delivery at scale

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Stock Market Symbols
GIB.A (TSX)
GIB (NYSE)
cgi.com/newsroom

MONTRÉAL, April 23, 2026 /CNW/ – CGI (NYSE: GIB) (TSX: GIB.A), one of the largest independent IT and business consulting services firms in the world, announced that it has achieved the following recertifications for its global operation capabilities:

SAP S/4HANA operations and works with RISE with SAP SAP BTP operations and works with RISE with SAP

These recertifications highlight CGI’s ability to deliver consistent, high-quality managed SAP services and operations across regions, including services aligned with RISE with SAP. CGI’s SAP-based services help clients reduce operational risk, improve performance and efficiency and scale transformation with greater predictability. This also builds on CGI’s SAP alliance relationship momentum, including its recent AWS SAP Competency Partner status which highlights CGI’s expertise in modernizing mission-critical SAP workloads with AI-enabled cloud solutions.

“Running SAP at enterprise scale requires a partner with proven capabilities, delivery discipline and the ability to innovate securely, including through the integration of AI to deliver tangible outcomes,” said Didier Thérond, President, CGI France operations, and Global Executive Sponsor for CGI’s partnership with SAP. “These global recertifications reinforce CGI’s end-to-end SAP capabilities, including AI-enabled services, helping clients operate mission-critical systems with confidence and advance their modernization and cloud strategies.”

“CGI remains a trusted partner in our SAP Operations Partner program, consistently demonstrating a structured and disciplined approach to certification,” said Rudolf Scheipers, VP, Head of SAP Operations Partner Certification, SAP Partner Innovation Lifecycle Services. “These recertifications highlight the company’s mature operating model and commitment to the high standards we expect globally, ensuring clients running SAP environments can rely on consistent, secure, and efficient operations.”

CGI’s global alliance strategy features partnerships with more than 150 technology companies and supports its local relationship model complemented by a global delivery network. Through its SAP alliance, CGI helps organizations accelerate innovation, deploy and manage SAP solutions globally, and deliver industry-specific business outcomes with rapid, scalable, and AI-enabled cloud and ERP services.

About CGI
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2025 reported revenue is CA$15.91 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

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SOURCE CGI Inc.

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Scholastic Corporation Announces Final Results of Modified Dutch Auction Tender Offer

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NEW YORK, April 23, 2026 /PRNewswire/ — Scholastic Corporation (the “Company” or “Scholastic”) (Nasdaq: SCHL), the global children’s publishing, education and media company, today announced the final results of its “modified Dutch Auction” tender offer for shares of its common stock, which expired at 5:00 p.m., New York City time, on April 20, 2026.

Based on the final count by Computershare Trust Company, N.A., the depositary for the tender offer, a total of 2,834,018 shares of Scholastic’s common stock, par value $0.01 per share (each share of Scholastic’s common stock, a “Share,” and collectively, “Shares”), were properly tendered and not properly withdrawn at or below the purchase price of $40.00 per Share, including 989,343 Shares that were tendered by notice of guaranteed delivery.

Scholastic has accepted for purchase a total of 2,834,018 Shares through the tender offer at a price of $40.00 per Share, for an aggregate cost of $113,360,720.00, excluding fees and expenses relating to the tender offer.  The total of 2,834,018 Shares that Scholastic has accepted for purchase represents approximately 13.7% of the total number of Shares outstanding as of April 19,  2026.

J.P. Morgan Securities LLC served as the dealer manager for the tender offer. Georgeson LLC served as the information agent. Holders of common stock who have questions or need information about the tender offer may call Georgeson LLC at (866) 539-9980 (toll free). Banks and brokers may call Georgeson at (866) 539-9980 or J.P. Morgan Securities LLC at (877) 371-5947 (toll free).

About Scholastic 

For more than 100 years, Scholastic Corporation (Nasdaq: SCHL) has been meeting children where they are – at school, at home and in their communities – by creating quality content and experiences, all beginning with literacy. Scholastic delivers stories, characters, and learning moments that empower all kids to become lifelong readers and learners through bestselling children’s books, literacy- and knowledge-building resources for schools including classroom magazines, and award-winning, entertaining children’s media. As the world’s largest publisher and distributor of children’s books through school-based book clubs and book fairs, classroom libraries, school and public libraries, retail, and online, and with a global reach into more than 135 countries, Scholastic encourages the personal and intellectual growth of all children, while nurturing a lifelong relationship with reading, themselves, and the world around them. Learn more at www.scholastic.com.

Forward-Looking Statements

This news release contains certain forward-looking statements. Such forward-looking statements are subject to various risks and uncertainties, including the conditions of the children’s book and educational materials markets generally and acceptance of the Company’s products within those markets, and other risks and factors identified from time to time in the Company’s filings with the Securities and Exchange Commission. Actual results could differ materially from those currently anticipated.

SCHL: Financial

 

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SOURCE Scholastic Corporation

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