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Enghouse Releases Second Quarter Results

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MARKHAM, ON, June 10, 2024 /CNW/ – Enghouse Systems Limited (TSX: ENGH) announces second quarter (unaudited) financial results for the period ended April 30, 2024. All figures are denominated in Canadian dollars unless otherwise indicated.

Highlights for the Second Quarter ended April 30, 2024 compared to the same quarter in the prior year:

Revenue increased 10.9% to $125.8 million.Recurring revenue, which includes SaaS and maintenance services, grew 18.6% to $85.0 million, and represents 67.5% of total revenue.Operating profits increased 30.5% to $33.5 million, while achieving a 28.4% EBITDA margin.

Financial results for the three and six months ended April 30, 2024, compared to the three and six months ended April 30, 2023, are as follows:

Revenue increased to $125.8 and $246.3 million, respectively, compared to revenue of $113.5 and $219.9 million;Results from operating activities was $33.5 and $66.1 million, respectively, compared to $25.6 and $55.5 million;Net income was $20.0 and $38.1 million, respectively, compared to $12.5 and $29.6 million;Adjusted EBITDA was $35.7 and $70.4 million, respectively, compared to $30.2 and $62.5 million;Cash flow from operating activities, excluding changes in working capital, was $38.6 and $74.2 million, respectively, compared to $28.9 and $61.5 million resulting in record cash and cash equivalents of $263.8 million.

Our strong performance this quarter is demonstrated by double-digit growth in revenue, profitability and operating cash flows. Our proficiency in executing and integrating acquisitions continues to be a crucial profit growth driver. This quarter we completed the acquisition of Mediasite, which expanded our video technology into the education and event market and increased our presence in Japan.

Our business model continues to prioritize operational discipline as the demand for SaaS increases. Operational expenditures have shown improvement when compared to revenue both for the quarter and period to date, despite inflationary pressures and integrating acquisitions. Continued discipline in our business activities has increased our cash and cash equivalents to the record level of $263.8 million, with no external debt, while increasing our dividend, repurchasing shares, and completing and integrating the Mediasite acquisition in the quarter.

Subsequent to quarter-end on May 9, 2024, Enghouse completed its acquisition of substantially all of the assets of SeaChange International, Inc. (“SeaChange”) related to its IPTV products and services business, for a net purchase price of approximately US$23 million. This acquisition increases the scale of our IPTV business, augments our product offering and furthers our expansion into the European market. SeaChange will be integrated within the Asset Management Group from the date of acquisition.

Quarterly dividends:          

Today, the Board of Directors approved the Company’s eligible quarterly dividend of $0.26 per common share payable on August 30, 2024 to shareholders of record at the close of business on August 16, 2024.

Enghouse Systems Limited

Financial Highlights
(unaudited, in thousands of Canadian dollars)

 

For the period ended April 30

Three months

Six months

2024

2023

Var ($)

Var (%)

2024

2023

Var ($)

Var (%)

Revenue

$

125,813

$

113,461

12,352

10.9

$

246,302

$

219,896

26,406

12.0

Direct costs

43,201

38,106

5,095

13.4

84,783

72,914

11,869

16.3

Revenue, net of direct costs

$

82,612

$

75,355

7,257

9.6

$

161,519

$

146,982

14,537

9.9

As a % of revenue

65.7 %

66.4 %

65.6 %

66.8 %

Operating expenses

49,031

47,712

1,319

2.8

95,211

89,422

5,789

6.5

Special charges

106

2,001

(1,895)

(94.7)

197

2,029

(1,832)

(90.3)

Results from operating activities

$

33,475

$

25,642

7,833

30.5

$

66,111

$

55,531

10,580

19.1

As a % of revenue

26.6 %

22.6 %

26.8 %

25.3 %

Amortization of acquired software and
customer relationships

(11,146)

(9,838)

(1,308)

(13.3)

(21,520)

(18,670)

(2,850)

(15.3)

Foreign exchange losses

(86)

(790)

704

89.1

(1,803)

(1,843)

40

2.2

Interest expense – lease obligations

(148)

(192)

44

22.9

(298)

(359)

61

17.0

Finance income

2,602

1,006

1,596

158.6

4,963

1,982

2,981

150.4

Finance expenses

(12)

(124)

112

90.3

(12)

(131)

119

90.8

Other income (expenses)

220

( 528)

748

141.7

106

(655)

761

116.2

Income before income taxes

$

24,905

$

15,176

9,729

64.1

$

47,547

$

35,855

11,692

32.6

Provision for income taxes

4,931

2,640

2,291

86.8

9,440

6,296

3,144

49.9

Net Income for the period

$

19,974

$

12,536

7,438

59.3

$

38,107

$

29,559

8,548

28.9

Basic earnings per share

0.36

0.23

0.13

56.5

0.69

0.53

0.16

30.2

Diluted earnings per share

0.36

0.23

0.13

56.5

0.69

0.53

0.16

30.2

Operating cash flows

40,256

18,698

21,558

115.3

60,155

47,960

12,195

25.4

Operating cash flows excluding changes
   in working capital

38,613

28,875

9,738

33.7

74,170

61,507

12,663

20.6

Adjusted EBITDA

Results from operating activities

33,475

25,642

7,833

30.5

66,111

55,531

10,580

19.1

Depreciation

551

613

(62)

10.1

1,045

1,239

(194)

15.7

Depreciation of right-of-use assets

1,570

1,931

(361)

18.7

3,076

3,667

(591)

16.1

Special charges

106

2,001

(1,895)

94.7

197

2,029

(1,832)

90.3

Adjusted EBITDA

$

35,702

$

30,187

5,515

18.3

$

70,429

$

62,466

7,963

12.7

Adjusted EBITDA margin

28.4 %

26.6 %

28.6 %

28.4 %

Adjusted EBITDA per diluted share

$

0.64

$

0.54

0.10

18.5

$

1.27

$

1.13

0.14

12.4

 

Condensed Consolidated Interim Statements of Financial Position

(in thousands of Canadian dollars)

(unaudited)

   As at April 30,
2024

As at October 31,
2023

ASSETS

Current assets:

   Cash and cash equivalents

$

262,918

$

239,532

   Short-term investments

854

827

   Accounts receivable

110,965

93,383

   Prepaid expenses and other assets

17,369

15,515

   Income taxes recoverable

114

392,106

349,371

Non-current assets:

   Property and equipment

3,328

3,273

   Right-of-use assets

9,966

12,242

   Intangible assets

98,253

109,659

   Goodwill

292,990

280,241

   Deferred income tax assets

25,422

28,884

429,959

434,299

$

822,065

$

783,670

LIABILITIES AND SHAREHOLDERS’ EQUITY

Current liabilities:

   Accounts payable and accrued liabilities

$

70,229

$

67,769

   Income tax payable

1,500

   Dividends payable

14,398

12,156

   Provisions

1,420

2,238

   Deferred revenue

130,273

109,019

   Lease obligations

5,733

6,322

223,553

197,504

Non-current liabilities:

   Income taxes payable

1,333

   Deferred income tax liabilities

11,897

13,340

   Deferred revenue

7,752

8,170

   Net employee defined-benefit obligation

1,922

1,912

   Lease obligations

4,337

6,080

25,908

30,835

249,461

228,339

 

Shareholders’ equity:

   Share capital

113,237

107,701

   Contributed surplus

10,252

10,404

   Retained earnings

436,848

426,397

   Accumulated other comprehensive income

12,267

10,829

572,604

555,331

$

822,065

$

783,670

 

Condensed Consolidated Interim Statements of Operations and Comprehensive Income

(in thousands of Canadian dollars, except per share amounts)

(unaudited)                                            

Three months

Six months

Periods ended April 30

2024

2023

2024

2023

Revenue

     Software licenses

 

$  20,492

$  22,016

 

$  37,467

$  42,751

     SaaS and maintenance services

84,984

71,634

169,571

138,137

     Professional services

17,401

17,995

33,346

34,886

     Hardware

2,936

1,816

5,918

4,122

125,813

113,461

246,302

219,896

Direct costs

     Software licenses

741

698

1,415

1,568

     Services

40,951

36,793

80,482

69,218

     Hardware

1,509

615

2,886

2,128

43,201

38,106

84,783

72,914

Revenue, net of direct costs

82,612

75,355

161,519

146,982

Operating expenses

     Selling, general and administrative

24,812

23,935

47,681

44,733

     Research and development

22,098

21,233

43,409

39,783

     Depreciation

551

613

1,045

1,239

     Depreciation of right-of-use assets

1,570

1,931

3,076

3,667

     Special charges

106

2,001

197

2,029

49,137

49,713

95,408

91,451

Results from operating activities

33,475

25,642

66,111

55,531

Amortization of acquired software and customer relationships   

(11,146)

(9,838)

(21,520)

(18,670)

Foreign exchange losses

(86)

(790)

(1,803)

(1,843)

Interest expense – lease obligations

(148)

(192)

(298)

(359)

Finance income

2,602

1,006

4,963

1,982

Finance expenses

(12)

(124)

(12)

(131)

Other income (expenses)

220

(528)

106

( 655)

Income before income taxes

24,905

15,176

47,547

35,855

Provision for income taxes

4,931

2,640

9,440

6,296

Net income for the period

19,974

12,536

38,107

29,559

 

Item that may be subsequently reclassified to income:

Cumulative translation adjustment

9,455

11,295

1,438

21,038

Other comprehensive income

9,455

11,295

1,438

21,038

Comprehensive income

$  29,429

$    23,831

$  39,545

$  50,597

Earnings per share

Basic

$      0.36

$      0.23

$      0.69

$      0.53

Diluted

$      0.36

$      0.23

$      0.69

$      0.53

 

Condensed Consolidated Interim Statements of Cash Flows

(in thousands of Canadian dollars)

(unaudited)

 

Three months

 

Six months

Periods ended April 30

2024

2023

2024

2023

 

OPERATING ACTIVITIES

Net income for the period

$    19,974

$    12,536

$    38,107

$    29,559


Adjustments for non-cash items

   Depreciation

551

613

1,045

1,239

   Depreciation of right-of-use assets

1,570

1,931

3,076

3,667

   Interest expense – lease obligations

148

192

298

359

   Amortization of acquired software and customer relationships

11,146

9,838

21,520

18,670

   Stock-based compensation expense

501

473

778

931

   Provision for income taxes

4,931

2,640

9,440

6,296

   Finance expenses and other (income) expenses

(208)

652

(94)

786

38,613

28,875

74,170

61,507

Changes in non-cash operating working capital

6,651

(5,989)

(6,489)

(3,987)

Income taxes paid

(5,008)

(4,188)

(7,526)

(9,560)

Net cash provided by operating activities

40,256

18,698

60,155

47,960

INVESTING ACTIVITIES

Net purchase of property and equipment

(418)

(66)

(778)

(171)

Acquisitions, net of cash acquired*

(12,594)

(25,617)

(12,594)

(25,617)

Purchase consideration for prior-year acquisition

233

171

233

Purchase of short-term investments

(69)

Net cash used in investing activities

(13,012)

(25,450)

(13,201)

(25,624)

FINANCING ACTIVITIES

Issuance of share capital

373

4,683

604

Normal course issuer bid share repurchases

(1,147)

(1,147)

Repayment of lease obligations

(1,798)

(2,470)

(3,400)

(4,280)

Dividends paid

(12,188)

(10,225)

(24,344)

(20,446)

Net cash used in financing activities

(14,760)

(12,695)

(24,208)

(24,122)

 

Impact of foreign exchange on cash and cash equivalents

3,682

3,797

640

 

8,833

Increase (decrease) in cash and cash equivalents

16,166

(15,650)

23,386

7,047

Cash and cash equivalents – beginning of period

246,752

247,801

239,532

225,104

Cash and cash equivalents – end of period

$  262,918

$  232,151

$  262,918

$  232,151

* Acquisitions are net of cash acquired of $497 for the three and six months ended April 30, 2024 and $2,088 for the three and six months ended April 30, 2023, respectively. 

Enghouse Systems Limited
Segment Reporting Information
(in thousands of Canadian dollars)

Three months ended April 30

2024

2023

IMG

AMG

Total

IMG

AMG

Total

Revenue

$

80,530

$

45,283

$

125,813

$

64,578

$

48,883

$

113,461

Direct costs

(26,573)

(16,628)

(43,201)

(19,133)

(18,973)

(38,106)

Revenue, net of direct costs

53,957

28,655

82,612

45,445

29,910

75,355

Operating expenses excluding special charges

(23,483)

(11,751)

(35,234)

(23,034)

(12,596)

(35,630)

Depreciation

(392)

(159)

(551)

(544)

(69)

(613)

Depreciation of right-of-use assets

(997)

(573)

(1,570)

(941)

(990)

(1,931)

Segment profit

$

29,085

$

16,172

$

45,257

$

20,926

$

16,255

$

37,181

Special charges

(106)

(2,001)

Corporate and shared service expenses

(11,676)

(9,538)

 

Results from operating activities

 

$

 

33,475

 

$

 

25,642

 

Six months ended April 30

2024

2023

IMG

AMG

Total

IMG

AMG

Total

Revenue

$

156,666

$

89,636

$

246,302

$

122,431

$

97,465

$

219,896

Direct costs

(51,979)

(32,804)

(84,783)

(35,564)

(37,350)

(72,914)

Revenue, net of direct costs

104,687

56,832

161,519

86,867

60,115

146,982

Operating expenses excluding special charges

(44,909)

(23,447)

(68,356)

(42,285)

(23,916)

(66,201)

Depreciation

(769)

(276)

(1,045)

(1,081)

(158)

(1,239)

Depreciation of right-of-use assets

(1,933)

(1,143)

(3,076)

(2,041)

(1,626)

(3,667)

Segment profit

$

57,076

$

31,966

$

89,042

$

41,460

$

34,415

$

75,875

Special charges

(197)

(2,029)

Corporate and shared service expenses

(22,734)

(18,315)

 

Results from operating activities

 

$

 

66,111

 

$

 

55,531

About Enghouse

Enghouse is a Canadian publicly traded company (TSX:ENGH) that provides mission-critical vertically focused enterprise software solutions. Our core technologies are used for contact centers, video communications, virtual healthcare, telecommunications networks, public safety and the transit market. The Company’s two-pronged growth strategy to grow earnings focuses on organic growth and acquisitions, which, to date, have been funded through operating cash flows as the Company has no outstanding external debt financing. The Company is organized around two business segments, the Interactive Management Group (“IMG”) and the Asset Management Group (“AMG”) due to their unique customer segments and technology offerings. Further information about Enghouse may be obtained from the Company’s website at www.enghouse.com

Conference Call and Webcast

A conference call to discuss the results will be held on Tuesday, June 11, 2024 at 8:45 a.m. EST. To participate, please call
+1-289-514-5100 or North American Toll-Free +1-800-717-1738. Confirmation code: 14684. A webcast is also available at: https://www.enghouse.com/investors.php.

The Company uses non-IFRS measures to assess its operating performance. Securities regulations require that companies caution readers that earnings and other measures adjusted to a basis other than IFRS do not have standardized meanings and are unlikely to be comparable to similar measures used by other companies. Accordingly, they should not be considered in isolation. The Company uses Adjusted EBITDA as a measure of operating performance. Therefore, Adjusted EBITDA may not be comparable to similar measures presented by other issuers. Adjusted EBITDA is calculated based on results from operating activities adjusted for depreciation of property and equipment and right-of-use assets, and special charges for acquisition related restructuring costs. Management uses Adjusted EBITDA to evaluate operating performance as it excludes amortization of software and intangibles (which is an accounting allocation of the cost of software and intangible assets arising on acquisition), any impact of finance and tax related activities, asset depreciation, foreign exchange gains and losses, other income and restructuring costs primarily related to acquisitions.

SOURCE Enghouse Systems Limited

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Safetyfirst Systems, LLC Provides Notice of Data Security Event

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PARSIPPANY, N.J., July 23, 2026 /PRNewswire/ — Safetyfirst Systems, LLC (“SFS”) is providing notice of a data security event that may involve information relating to certain individuals. While SFS is not aware of any misuse of information associated with this event, it is providing notice to potentially affected individuals out of an abundance of caution.

On January 19, 2026, SFS identified suspicious activity involving a limited portion of its server environment. Upon discovering the activity, SFS quickly took steps to secure its systems, notified federal law enforcement, engaged leading third-party forensic specialists, and performed a detailed investigation into the nature, scope, and impact of the activity. The investigation determined that an unauthorized actor accessed and/or acquired certain files from limited SFS systems between January 16, 2026, and January 19, 2026. SFS then conducted a comprehensive review of the affected files to determine what information may have been involved and identify the individuals to whom the information relates. The review has recently concluded, and SFS is providing this notification to potentially impacted individuals out of an abundance of caution. Although the types of information vary by individual, the affected information may include names, Social Security numbers, and driver’s license numbers.

Protecting the privacy and security of the information entrusted to SFS is a responsibility the company takes very seriously. In response to this event, SFS promptly strengthened security measures, continues to enhance its technical safeguards and monitoring capabilities, and is reviewing existing policies and procedures to further protect against similar incidents in the future. SFS is also providing notice to potentially affected individuals and, where required, appropriate regulatory authorities.

Although SFS is unaware of any misuse of personal information impacted by this event, individuals are encouraged to remain vigilant against events of identity theft by reviewing account statements, explanation of benefits, and monitoring free credit reports for suspicious activity and to detect errors. Any suspicious activity should be reported to the appropriate insurance company, health care provider, or financial institution.

Individuals seeking additional information regarding this event can contact SFS’s dedicated assistance line at 1-833-289-5523 between the hours of 7:00 a.m. to 7:00 p.m. Eastern time, Monday through Friday, excluding holidays. Individuals may also write to SFS at PO Box 101, 3299 US Highway 46, Parsippany, NJ 07054-9998.

 

View original content:https://www.prnewswire.com/news-releases/safetyfirst-systems-llc-provides-notice-of-data-security-event-302831894.html

SOURCE Safetyfirst Systems, LLC

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Sunrate and Mastercard Release White Paper on Agentic AI and the Future of B2B Global Payments

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SHANGHAI, July 24, 2026 /PRNewswire/ — Sunrate, the global payment and treasury management platform, and Mastercard, a global technology company in the payments industry, unveiled a joint white paper, Beyond Automation: Defining Agentic Global Payments, at the 2026 World Artificial Intelligence Conference (WAIC).

Among the first reports in the payments industry to examine the impact of Agentic AI on B2B cross-border payments, the white paper provides a comprehensive framework for understanding how AI agents are reshaping enterprise payment operations. It proposes that cross-border payments are evolving beyond digitisation and automation into a new stage: Autonomy—where AI agents with reasoning, planning, and execution capabilities can independently orchestrate and optimise end-to-end payment and treasury workflows within defined governance frameworks.

As businesses expand across borders, B2B cross-border payments continue to be constrained by fragmented workflows, disconnected systems, foreign exchange inefficiencies, rising compliance requirements, and complex reconciliation processes. While traditional automation improves individual tasks, the white paper demonstrates that Agentic AI represents a fundamental shift by enabling intelligent agents to coordinate entire payment journeys across systems, counterparties, and approval workflows.

Drawing on Sunrate’s global payment infrastructure and AI-native product capabilities, together with Mastercard’s expertise in secure payment networks and data intelligence, the white paper defines Agentic Global Payments — a new category of AI-native global payment infrastructure built to automate and manage complex enterprise workflows.

The report identifies 16 major pain points across the B2B payment lifecycle and outlines 13 high-value AI use cases spanning supplier onboarding, accounts payable and receivable, virtual commercial cards, payment routing, foreign exchange management, compliance screening, fraud detection, reconciliation, and conversational operational support. It also demonstrates how AI agents can automate complex workflows—from extracting information across multiple document formats and conducting compliance checks to initiating payments, optimising FX execution, and completing reconciliation—while operating within enterprise governance and control frameworks.

The white paper further highlights that trusted adoption of agentic payments depends on more than technological capability. It identifies governance, transparency, security, and ecosystem collaboration as essential foundations for enterprise deployment, supported by frameworks such as Know Your Agent (KYA), payment tokenisation, auditability, and cross-industry interoperability.

Sunrate.AI portfolio currently includes the Payment Agent, FX Agent, Compliance Agent, Onboarding Agent, and Chat Agent, designed to help enterprises automate and optimise critical payment and treasury processes while maintaining compliance and operational control.

Mastercard has also been actively building the foundations for trusted agentic commerce – combining AI capabilities with verifiable authorisation, clear accountability and proven payments security. Its work in this area, including Agent Pay (alongside Agent Pay for Machines) and Verifiable Intent, are proof points in how Mastercard is enabling AI to participate in commerce safely and transparently. 

“Our mission is to make global payments seamless, compliant, and intelligent,” said Paul Meng, Co-founder and CEO of Sunrate. “As businesses continue expanding internationally, AI agents will fundamentally reshape how enterprises manage global payments—enabling smoother capital flows, reducing operational friction, and embedding real-time intelligence into every payment decision. This white paper represents an important step in helping the industry understand how Agentic AI can be deployed responsibly at enterprise scale.”

“Agentic commerce is changing how businesses make and execute payment decisions, but speed without accountability creates new categories of risk,” said Anouska Ladds, Executive Vice President, Commercial & New Payment Flows, Asia Pacific, Mastercard. “As AI starts to act on behalf of businesses, autonomous payment decisions need a clear, auditable chain of identity, intent and action. That’s what allows organisations to delegate with genuine confidence — and what will determine whether agentic commerce scales past pilots.”

Released under WAIC 2026’s theme, “Intelligent Partners, Co-creating the Future,” the white paper provides business leaders with practical guidance on adopting AI-driven payment capabilities, covering implementation approaches, governance considerations, and real-world enterprise applications.

By combining Sunrate’s expertise in global payments and treasury management with Mastercard’s trusted payment infrastructure and network capabilities, the collaboration reflects a shared commitment to accelerating the next generation of intelligent, secure, and autonomous B2B global payments.

Click here to check the white paper.

About Sunrate

Sunrate is a leading global payment and treasury management platform for businesses worldwide. Founded in 2016, Sunrate has enabled companies to operate and scale both locally and globally in 190+ countries and regions with its cutting-edge infrastructure, global network, and unified solutions.

Sunrate operates through offices across key markets, including Singapore, Kuala Lumpur, Jakarta, Hong Kong, Shanghai, and London. The company partners with the top global financial institutions, such as Citibank, Standard Chartered, Barclays, J.P. Morgan. Sunrate is also the principal member of Mastercard and Visa. To learn more about Sunrate, visit https://www.sunrate.com/.

About Mastercard

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. 

www.mastercard.com

SOURCE Sunrate

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JAMS Launches AI for Enterprise Job Scheduling: JAX and JAMS MCP

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A new AI agent and an open-standard connector let IT teams query, diagnose, and manage automation in plain language, on the model they choose, with operational data able to stay onshore inside their own network

SYDNEY, July 24, 2026 /PRNewswire/ — JAMS Software, an orchestration solution for scheduled and event-driven automation, today announced the general availability of two AI capabilities for enterprise job scheduling: JAX, an AI agent built into the JAMS Web Client, and JAMS MCP, a connector built on the open Model Context Protocol standard that brings JAMS into external AI coding tools. Both capabilities ship at no additional cost as part of JAMS Web.

Automation environments grow faster than the teams that run them. Jobs multiply across SQL Server, Azure Data Factory, Airflow, SAP, JDE, and Banner, and when one fails, finding the root cause often means searching several consoles at once, frequently outside business hours. At the same time, IT leaders carry pressure to adopt AI while staying accountable for where operational data goes. JAX and JAMS MCP close both gaps together.

Full details on how JAX and JAMS MCP work, including the control model behind every action, are available at jamsscheduler.com/product/ai.

JAX is an AI agent that runs inside the JAMS Web Client. It finds jobs, troubleshoots failures, and answers how-to questions in plain language, with each response grounded in the JAMS user guide and checked against a built-in glossary. JAX acts only when a user asks it to. Reads flow freely, and every write action pauses for the user’s explicit approval before it runs. JAX does not learn between sessions, and conversations are not retained on the server.

JAMS MCP is a connector, built on the open Model Context Protocol standard, that brings JAMS into the AI tools engineering teams already use, including Cursor, VS Code with Copilot, Claude Code, Claude Desktop, and Codex. Users query jobs, investigate failures, and manage runs in plain language without leaving their tool.

Both capabilities run inside the customer’s own network and act as the signed-in user, with that user’s exact JAMS permissions. There is no elevated AI account: whatever a user cannot do in the JAMS interface, JAX and JAMS MCP cannot do on that user’s behalf. Every JAX and MCP operation is recorded in its own dedicated log, and changes made through the JAMS API land in the JAMS audit trail like any other change. Customers choose their own AI model, whether a commercial provider such as OpenAI or Anthropic or a model running entirely on their own hardware, and JAMS never trains on customer data. In the current release, neither feature edits or deletes a job, folder, schedule, or agent definition. For teams that need operational data to stay onshore, JAX runs on a local model entirely inside the customer’s own network, so nothing leaves at all.

“Adopting AI usually means giving something up, most often visibility into where your data goes,” said Pete Hegland, Chief Executive Officer of JAMS Software. “We built JAX and JAMS MCP so that trade does not have to happen. Every action runs as the signed-in user, every change waits for approval, and the model can run on the customer’s own hardware, keeping operational data onshore.”

“For teams across Australia, New Zealand, and Singapore, two things matter: keeping data onshore, and getting answers when a job fails after hours,” said Shayne Cooper, Account Executive for APAC at JAMS Software. “JAX and JAMS MCP address both. The model can run on the customer’s own hardware, and the answer arrives in plain language at the moment it is needed.”

JAX and JAMS MCP are available now to all JAMS Web customers across Australia, New Zealand, and Singapore, with no separate licence, SKU, or additional cost. AI-assisted creation of new jobs and workflows from a plain-language description is on the roadmap for a future release, gated by the same approvals and permissions as every other action.

Learn how JAX and JAMS MCP work at https://jamsscheduler.com/product/ai.

Fast facts

JAX is an AI agent built into the JAMS Web Client for job scheduling and workflow automation.JAMS MCP is a connector built on the open Model Context Protocol standard, for Cursor, VS Code with Copilot, Claude Code, Claude Desktop, and Codex.Both act as the signed-in user, with that user’s exact JAMS permissions, and there is no elevated AI account.Customers choose the AI model, including a local model that runs entirely inside their own network.JAMS never trains on customer data.Both are available now at no additional cost as part of JAMS Web.

About JAMS Software
Founded in 1987, JAMS Software is an orchestration solution that helps IT teams centralize, automate, and manage scheduled and event-driven jobs across complex, hybrid environments. Over 850 customers rely on JAMS to run their automated workloads. JAMS Software, LLC is headquartered at 108 Patriot Drive, Suite A, Middletown, DE 19709.

Media Contact
Bobby Schmidt, Vice President of Marketing
press@jamssoftware.com
800.261.4267

 

 

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SOURCE JAMS Software

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