Technology
Automated Teller Machine (ATM) Market size is set to grow by USD 5.91 billion from 2024-2028, Multifunctionality features in ATMs boost the market, Technavio
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NEW YORK, July 19, 2024 /PRNewswire/ — The global automated teller machine (ATM) market size is estimated to grow by USD 5.91 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of almost 4.6% during the forecast period. Multifunctionality features in atms is driving market growth, with a trend towards growing demand for cash recycling ATMs. However, high costs associated with atms poses a challenge. Key market players include Atlas Ontario LP., Cashway Fintech Co. Ltd., Diebold Nixdorf Inc., Eastcompeace Technology Co. Ltd., Euronet 360 Finance Ltd., Fujitsu Ltd., Genmega Inc., GRGBanking, HANTLE Inc., Hitachi Ltd., Lipi Data Systems Ltd., NCR Voyix Corp., Oki Electric Industry Co. Ltd., Paycorp Investments Proprietary Ltd., Source Technologies, SPL Computer Trading GmbH, The Brinks Co., and Triton Systems.
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Automated Teller Machine (ATM) Market Scope
Report Coverage
Details
Base year
2023
Historic period
2018 – 2022
Forecast period
2024-2028
Growth momentum & CAGR
Accelerate at a CAGR of 4.6%
Market growth 2024-2028
USD 5910 million
Market structure
Fragmented
YoY growth 2022-2023 (%)
4.18
Regional analysis
North America, APAC, Europe, South America, and Middle East and Africa
Performing market contribution
APAC at 58%
Key countries
US, China, Germany, India, and UK
Key companies profiled
Atlas Ontario LP., Cashway Fintech Co. Ltd., Diebold Nixdorf Inc., Eastcompeace Technology Co. Ltd., Euronet 360 Finance Ltd., Fujitsu Ltd., Genmega Inc., GRGBanking, HANTLE Inc., Hitachi Ltd., Lipi Data Systems Ltd., NCR Voyix Corp., Oki Electric Industry Co. Ltd., Paycorp Investments Proprietary Ltd., Source Technologies, SPL Computer Trading GmbH, The Brinks Co., and Triton Systems
Market Driver
The demand for automatic cash recycling in ATMs, automated teller safes, and self-service cash recycling machines is increasing among financial institutions. Banks aim to achieve revenue growth, improved customer service, and cost optimization. In traditional banking structures, tellers manage cash levels, leading to high labor costs and opportunity costs. Cash recycling systems, like placing a vault between two tellers but with advanced cash management, help optimize operations at a lower cost. This system eliminates the need for tellers and vaults, increasing efficiency by nearly 90% and profitability due to reduced expenses. Since the COVID-19 pandemic, cash recycling has become crucial for streamlining processes, fraud avoidance, and reducing staff burden. The benefits of cash recycling, such as minimizing touchpoints for cash, will significantly drive the growth of the global ATM market during the forecast period.
The Automated Teller Machine (ATM) market is thriving in both developed and emerging countries, with trends including cash withdrawal, fund transfer, and deposit services. Technology advancements like biometric authentication and smart ATMs are transforming the banking sector. Manufacturing operations focus on digital platforms, contactless kiosks, and interactive machines. Security mechanisms and fraud prevention are crucial. In developed countries, NCR Corporation and Diebold Nixdorf dominate, offering managed services, deployment solutions, and upgrading services. In contrast, emerging markets prioritize geographical expansion and product portfolio expansion. Members ATMs for credit unions, ecommerce integrations, and mobile banking are gaining popularity. Hitachi Terminal’s cash recycling machines and Hitachi’s frictionless vein pattern recognition technology are innovations. Despite these advancements, lack of awareness and digital payment adoption remain challenges. System reconstruction, repair & maintenance, and contracts are ongoing needs.
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Market Challenges
ATMs are a valuable tool for banks to automate cash transactions and reduce the number of customers visiting branches. However, the adoption of ATMs is influenced by various costs, including the initial investment for the machine, monthly rentals for branch space, electricity bills, and security expenses. In some countries, banks offer free transactions to customers, or there are no fees for using ATMs, which further impacts the revenue generated from these machines. Additionally, the cost of maintaining anti-skimming devices to enhance security adds to the operational expenses. These factors may hinder the growth of the global ATM market during the forecast period.The ATM market is experiencing significant changes with the rise of contactless kiosks, ecommerce, and mobile banking. However, challenges persist, including lack of awareness for digital payments and interactive machines. Managed services and deployment solutions are crucial for onsite, offsite, worksite, and mobile ATMs. NCR Corporation and Diebold Nixdorf lead the market, offering system reconstruction, repair & maintenance, upgrading services, and product portfolio expansion. Geographical expansion is key, with contracts signed with credit unions, retailers like Walgreens, and Hitachi’s frictionless cash recycling machines. The unbanked population and cash-based transactions remain opportunities, with EMV migration ongoing. Manufacturing capacity expansion and advanced technologies like vein patterns and near-infrared light are shaping the future. The World Bank supports these developments, focusing on cashless transactions and financial inclusion.
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Segment Overview
This automated teller machine (atm) market report extensively covers market segmentation by
Type 1.1 Brown label1.2 White label1.3 OthersDeployment 2.1 Offsite ATM2.2 Onsite ATM2.3 OthersGeography 3.1 North America3.2 APAC3.3 Europe3.4 South America3.5 Middle East and Africa
1.1 Brown label- The Automated Teller Machine (ATM) market is growing steadily due to increasing consumer preference for convenient and quick cash withdrawals and deposits. Banks and financial institutions are investing in advanced ATMs with features like contactless payments and biometric authentication to enhance customer experience. The market is driven by factors such as rising urbanization, increasing financial inclusion, and technological advancements. Global sales of ATMs are projected to reach USD14 billion by 2025.
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Learn and explore more about Technavio’s in-depth research reports
The global cash logistics market is witnessing steady growth driven by increasing cash transactions and stringent security regulations. Key players are investing in advanced technologies like GPS tracking and biometric authentication to enhance security and operational efficiency. The global ATM slide rails market is expanding with rising ATM installations worldwide. Innovations in slide rail designs focus on durability, ease of maintenance, and enhanced user experience, catering to the growing demand for secure and reliable ATM transactions.
Research Analysis
Automated Tellers Machines (ATMs) have revolutionized the banking sector, enabling cash withdrawal, fund transfer, and deposit services around the clock. Technology advancements have led to innovations like biometric authentication, transforming ATMs into Smart ATMs. Developed and emerging countries alike have embraced ATMs for digital banking, with manufacturing operations and onsite, offsite, worksite, mobile ATMs catering to diverse needs. Security mechanisms ensure safe transactions, while repair & maintenance and upgrading services keep machines functional. NCR Corporation and Diebold Nixdorf are major players, but numerous other companies contribute to the market’s growth. System reconstruction, contracts, portfolio expansion, and geographical expansion are key strategies. Members ATMs for credit unions and cooperative banks further extend the reach of these financial institutions.
Market Research Overview
Automated Teller Machines (ATMs) are digital banking solutions that enable cash withdrawal, fund transfer, and deposit services around the clock. Technology advancements have led to the development of Smart ATMs with biometric authentication, contactless kiosks, and cash recycling machines. The banking sector in developed and emerging countries is increasingly adopting ATMs to expand digital platforms and reach rural areas. Security mechanisms and fraud prevention are key considerations in manufacturing operations. Technological innovations include interactive machines, managed services, and deployment solutions. Onsite, offsite, worksite, and mobile ATMs cater to diverse business needs. Ecommerce, mobile banking, and digital payment integration are driving growth. However, lack of awareness and digital payment infrastructure in some regions pose challenges. Key trends include system reconstruction, repair & maintenance, upgrading services, product portfolio expansion, and contracts. Geographical expansion, membership ATMs for credit unions, and partnerships with retailers like Walgreens and Hitachi Terminal are strategic moves. Cash recycling machines, manufacturing capacity expansion, and frictionless technology like vein patterns and near-infrared light are shaping the future of ATMs. The World Bank supports EMV migration to secure cash-based transactions and serve the unbanked population.
Table of Contents:
1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation
TypeBrown LabelWhite LabelOthersDeploymentOffsite ATMOnsite ATMOthersGeographyNorth AmericaAPACEuropeSouth AmericaMiddle East And Africa
7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix
About Technavio
Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.
With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.
Contacts
Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/
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SOURCE Technavio
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Technology
Chunghwa Telecom Reports Un-Audited Consolidated Operating Results for the First Quarter of 2026
Published
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May 7, 2026By
TAIPEI, May 7, 2026 /PRNewswire/ — Chunghwa Telecom Co., Ltd. (TAIEX: 2412, NYSE: CHT) (“Chunghwa” or “the Company”) today reported its un-audited operating results for the first quarter of 2026. All figures were prepared in accordance with Taiwan-International Financial Reporting Standards (“T-IFRSs”) on a consolidated basis.
(Comparisons throughout the press release, unless otherwise stated, are made with regard to the prior year period.)
First Quarter 2026 Financial Highlights
Total revenue increased by 7.5% to NT$ 59.99 billion.Consumer Business Group revenue increased by 6.2% to NT$ 36.73 billion.Enterprise Business Group revenue increased by 8.5% to NT$ 18.81 billion.International Business Group revenue increased by 10.7% to NT$ 2.70 billion.Total operating costs and expenses increased by 8.3% to NT$ 46.89 billion.Operating income increased by 4.6% to NT$ 13.10 billion.EBITDA increased by 3.4% to NT$ 23.30 billion.Net income attributable to stockholders of the parent increased by 3.2% to NT$ 10.11 billion.Basic earnings per share (EPS) was NT$1.30.Total revenue, operating income, net income attributable to stockholders of the parent, and EPS all exceeded the high-end target of quarterly guidance.
“We began 2026 with a strong start, delivering financial performance across revenue, operating income, net income attributable to stockholders of the parent and EPS all exceeding our quarterly forecasts. Moreover, revenue reached a first-quarter record, the highest since 2012. These results reflect the continued strength of our business momentum,” said Mr. Chih‑Cheng Chien, Chairman and CEO of Chunghwa Telecom.
“This performance was primarily driven by robust growth in our ICT business, where both recurring revenue and order intake reached new highs. Our ICT revenue grew significantly year over year, supported by strong demand across key areas such as IDC, cloud, and AIoT services, underscoring our success in capturing emerging digital and AI-driven opportunities,” said Mr. Rong-Shy Lin, President of Chunghwa Telecom.
“Our mobile and broadband businesses also continued to deliver stable growth, benefiting from escalating 5G penetration and ongoing improvements in ARPU. Notably, our four value-added services all exceeded their remarkable million-subscriber thresholds, demonstrating our success in delivering value to users. These results reflect not only the resilience of our core operations, but also the effectiveness of our long-term strategy to balance stable cash-generating businesses with high-growth digital initiatives,” Mr. Lin continued.
“We are committed to advancing our 6G transition and AI-powered future. Our phased 5G standalone deployment is strengthening networking founding by targeting services in select verticals and high-traffic commercial districts for the 6G era,” Mr. Lin added. “Meanwhile, by building ‘CHT AI Factory platform’ to integrate our DeepFlow solutions, compute power, AI models and agents, we offer AI-enabled applications to customers and accelerate AI-related revenue growth in 2026. Alongside our technology advancements, ESG remains a core pillar of our long‑term strategy. We are confident in our ability to achieve sustainable growth and create long‑term value for our shareholders.”
Revenue
Chunghwa Telecom’s total revenues for the first quarter of 2026 increased by 7.5% to NT$ 59.99 billion.
Consumer Business Group’s revenue for the first quarter of 2026 increased by 6.2% Year-over-year to NT$ 36.73 billion and income before tax increased by 5.3% year-over-year, supported by steady increases in core telecom business and strong iPhone demands.
Enterprise Business Group’s revenue for the first quarter of 2026 increased 8.5% year-over-year to NT$ 18.81 billion, driven by robust ICT growth, while pre-tax profit declined 2.7% due to fixed voice service decrease. Notably, ICT order intake hit a quarterly record-high, led by network resilience, anti-fraud initiatives, and large projects for national fiscal and public surveillance systems, underpinning future growth momentum.
International Business Group’s revenue for the first quarter of 2026 increased by 10.7% to NT$ 2.70 billion and income before tax increased by 1.6% year-over-year, driven by rising demand for ICT services and stronger roaming revenue. In addition, we expanded investment in the AUG-East submarine cable this quarter, boosting Taiwan to Japan and Taiwan to Singapore bandwidth to 18+ Tbps, supporting international business growth.
Operating Costs and Expenses
Total operating costs and expenses for the first quarter of 2026 increased by 8.3% to NT$ 46.89 billion, mainly due to higher costs associated with growth in sales and ICT project revenue, as well as an increase in personnel expenses.
Operating Income and Net Income
Operating income for the first quarter of 2026 increased by 4.6% to NT$ 13.10 billion. The operating margin was 21.75%, as compared to 22.44% in the same period of 2025. Net income attributable to stockholders of the parent increased by 3.2% to NT$ 10.11 billion. Basic earnings per share was NT$1.30.
Cash Flow and EBITDA
Cash flow from operating activities, as of March 31st, 2026, decreased by 13.6% year over year to NT$ 11.19 billion.
Cash and cash equivalents, as of March 31st, 2026, increased by 20.8% to NT$ 35.10 billion as compared to that as of March 31st, 2025.
EBITDA for the first quarter of 2026 was NT$ 23.30 billion, increased by 3.4% year over year. EBITDA margin was 38.85%, as compared to 40.37% in the same period of 2025.
Business Highlights
Mobile
As of March 31st, 2026, Chunghwa Telecom had 13.34 million mobile subscribers, representing a 1.7% year-over-year increase. In the first quarter, total mobile service revenue increased by 4.4% to NT$ 17.70 billion, while mobile post-paid ARPU excluding IoT SIMs grew 3.6% year over year to NT$ 573.
Fixed Broadband/HiNet
As of March 31st, 2026, the number of broadband subscribers slightly increased by 0.5% to 4.45 million. The number of HiNet broadband subscribers increased by 1.4% to 3.80 million. In the first quarter, total fixed broadband revenue grew 3.0% year over year to NT$ 11.81 billion, while ARPU increased 2.5% to NT$ 818.
Fixed line
As of March 31st, 2026, the number of fixed-line subscribers was 8.57 million.
Financial Statements
Financial statements and additional operational data can be found on the Company’s website at http://www.cht.com.tw/en/home/cht/investors/financials/quarterly-earnings
NOTE CONCERNING FORWARD-LOOKING STATEMENTS
This press release contains forward-looking statements. These statements constitute “forward-looking” statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, and as defined in the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “will,” “expects,” “anticipates,” “future,” “intends,” “plans,” “believes,” “estimates” and similar statements. Statements that are not historical facts, including statements about Chunghwa’s beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties that could cause actual results to differ materially from the forward-looking statements. A number of important factors could cause actual results to differ materially from those contained in any forward-looking statement. Investors are cautioned that actual events and results could differ materially from those statements as a result of a number of factors including, but not limited to the risks outlined in Chunghwa’s filings with the U.S. Securities and Exchange Commission on Forms F-1, F-3, 6-K and 20-F, in each case as amended. The forward-looking statements in this press release reflect the current belief of Chunghwa as of the date of this press release and Chunghwa undertakes no obligation to update these forward-looking statements for events or circumstances that occur subsequent to such date, except as required under applicable law.
This press release is not an offer of securities for sale in the United States. Securities may not be offered or sold in the United States absent registration or an exemption from registration. Any public offering of securities to be made in the United States will be made by means of a prospectus that may be obtained from the issuer or selling security holder and that will contain detailed information about the company and management, as well as financial statements.
NON-GAAP FINANCIAL MEASURES
To supplement the Company’s consolidated financial statements presented in accordance with International Financial Reporting Standards pursuant to the requirements of the Financial Supervisory Commission, or T-IFRSs, Chunghwa Telecom also provides EBITDA, which is a “non-GAAP financial measure”. EBITDA is defined as consolidated net income (loss) excluding (i) depreciation and amortization, (ii) total net comprehensive financing cost (which is comprised of net interest expense, exchange gain or loss, monetary position gain or loss and other financing costs and derivative transactions), (iii) other income, net, (iv) income tax, (v) (income) loss from discontinued operations.
In managing the Company’s business, Chunghwa Telecom relies on EBITDA as a means of assessing its operating performance because it excludes the effect of (i) depreciation and amortization, which represents a non-cash charge to earnings, (ii) certain financing costs, which are significantly affected by external factors, including interest rates, foreign currency exchange rates and inflation rates, which have little or no bearing on our operating performance, (iii) income tax (iv) other expenses or income not related to the operation of the business.
CAUTIONS ON USE OF NON-GAAP FINANCIAL MEASURES
In addition to the consolidated financial results prepared under T-IFRSs, Chunghwa Telecom also provide non-GAAP financial measures, including “EBITDA”. The Company believes that the non-GAAP financial measures provide investors with another method for assessing its operating results in a manner that is focused on the performance of its ongoing operations.
Chunghwa Telecom’s management believes investors will benefit from greater transparency in referring to these non-GAAP financial measures when assessing the Company’s operating results, as well as when forecasting and analyzing future periods. However, the Company recognizes that:
these non-GAAP financial measures are limited in their usefulness and should be considered only as a supplement to the Company’s T-IFRSs financial measures;these non-GAAP financial measures should not be considered in isolation from, or as a substitute for, the Company’s T-IFRSs financial measures;these non-GAAP financial measures should not be considered to be superior to the Company’s T-IFRSs financial measures; andthese non-GAAP financial measures were not prepared in accordance with T-IFRSs and investors should not assume that the non-GAAP financial measures presented in this earnings release were prepared under a comprehensive set of rules or principle.
Further, these non-GAAP financial measures may be unique to Chunghwa Telecom, as they may be different from non-GAAP financial measures used by other companies. As such, this presentation of non-GAAP financial measures may not enhance the comparability of the Company’s results to the results of other companies. Readers are cautioned not to view non-GAAP results as a substitute for results under T-IFRSs, or as being comparable to results reported or forecasted by other companies.
About Chunghwa Telecom
Chunghwa Telecom (TAIEX 2412, NYSE: CHT) (“Chunghwa” or “the Company”) is Taiwan’s largest integrated telecommunications services company that provides fixed-line, mobile, broadband, and internet services. The Company also provides information and communication technology services to corporate customers with its big data, information security, cloud computing and IDC capabilities, and is expanding its business into innovative technology services such as IoT, AI, etc. Chunghwa has been actively and continuously implemented environmental, social and governance (ESG) initiatives with the goal to achieve sustainability and has won numerous international and domestic awards and recognitions for its ESG commitments and best practices. For more information, please visit our website at www.cht.com.tw
Contact: Angela Tsai
Phone: +886 2 2344 5488
Email: chtir@cht.com.tw
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SOURCE Chunghwa Telecom Co., Ltd.
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