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BENCHMARK REPORTS SECOND QUARTER 2024 RESULTS

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TEMPE, Ariz., July 30, 2024 /PRNewswire/ — Benchmark Electronics, Inc. (NYSE: BHE) today announced financial results for the second quarter ended June 30, 2024. Additionally, the company’s Board of Directors have authorized an increase in the quarterly dividend from $0.165 to $0.17 per share, effective immediately.

Second quarter 2024 results(1):

Revenue of $666 millionGenerated net cash provided by operations of $56 million and positive free cash flow of $47 millionGAAP and non-GAAP gross margin of 10.2%GAAP and non-GAAP operating margin of 4.1% and 5.1%, respectivelyGAAP and non-GAAP earnings per share of $0.43 and $0.57, respectively

Three Months Ended

June 30,

March 31,

June 30,

(Amounts in millions, except per share data)

2024

2024

2023

Sales

$

666

$

676

$

733

Net income

$

16

$

14

$

14

Income from operations

$

27

$

26

$

24

Net income – non-GAAP(1)

$

21

$

20

$

20

Income from operations – non-GAAP(1)

$

34

$

33

$

33

Diluted earnings per share

$

0.43

$

0.38

$

0.39

Diluted earnings per share – non-GAAP(1)

$

0.57

$

0.55

$

0.56

Operating margin

4.1

%

3.8

%

3.3

%

Operating margin – non-GAAP(1)

5.1

%

4.9

%

4.5

%

(1)

A reconciliation of non-GAAP results to the most directly comparable GAAP measures and a discussion of why management believes these non-GAAP results are useful are included below.

“Once again Benchmark delivered solid results, demonstrating consistent progress toward achieving our longer-term operational objectives,” said Jeff Benck, Benchmark’s President and CEO.

Benck continued, “While market uncertainty persists across a number of our sectors, we remain focused on executing for our customers while protecting margins, driving down inventories and delivering positive free cash flow, which we now expect to exceed $120 million in fiscal year 2024.”

Cash Conversion Cycle

June 30,

March 31,

June 30,

2024

2024

2023

Accounts receivable days

51

56

59

Contract asset days

25

24

23

Inventory days

90

94

102

Accounts payable days

(52)

(52)

(56)

Advance payments from customers days

(24)

(28)

(25)

Cash conversion cycle days

90

94

103

Second Quarter 2024 Industry Sector Update

Revenue and percentage of sales by industry sector were as follows.

June 30,

March 31,

June 30,

(In millions)

2024

2024

2023

Semi-Cap

$

172

26

%

$

166

25

%

$

164

22

%

Complex Industrials

142

21

%

141

21

%

167

23

%

Medical

111

17

%

115

17

%

145

20

%

A&D

109

16

%

106

16

%

80

11

%

AC&C

132

20

%

148

21

%

177

24

%

Total

$

666

100

%

$

676

100

%

$

733

100

%

Revenue decreased quarter over quarter primarily due to decreases in Medical and Advanced Computing and Communications (AC&C) sales, which were partially offset by an increase in Semi-Cap sales.  Revenue decreased year-over-year primarily due to decreases in Complex Industrials, Medical, and AC&C sales, which were partially offset by increases in Semi-Cap and A&D sales.

Third Quarter 2024 Guidance

Revenue between $630 million$670 millionDiluted GAAP earnings per share between $0.36$0.42Diluted non-GAAP earnings per share between $0.52$0.58Non-GAAP earnings per share guidance excludes stock-based compensation expense, restructuring charges and other costs, and amortization of intangible assets.

In the third quarter of 2024, restructuring charges are expected to be approximately $1.0 million, stock-based compensation expense is expected to be $4.5 million and the amortization of intangible assets is expected to be $1.2 million.

Second Quarter 2024 Earnings Conference Call

The Company will host a conference call to discuss the results today at 5:00 p.m. Eastern Time. The live webcast of the call and accompanying reference materials will be accessible by logging on to the Company’s website at www.bench.com. A replay of the broadcast will also be available on the Company’s website.

About Benchmark Electronics, Inc.

Benchmark provides comprehensive solutions across the entire product life cycle by leading through its innovative technology and engineering design services, leveraging its optimized global supply chain and delivering world-class manufacturing services in the following industries: semiconductor capital equipment, complex industrials, medical, commercial aerospace, defense, and advanced computing and communications. Benchmark’s global operations include facilities in seven countries and its common shares trade on the New York Stock Exchange under the symbol BHE.

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended and Section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements are identified as any statement that does not relate strictly to historical or current facts and may include words such as “anticipate,” “believe,” “intend,” “plan,” “project,” “forecast,” “strategy,” “position,” “continue,” “estimate,” “expect,” “may,” “will,” “could,” “predict,” and similar expressions of the negative or other variations thereof. In particular, statements, express or implied, concerning the Company’s outlook and guidance for third quarter and fiscal year 2024 results, future operating results or margins, the ability to generate sales and income or cash flow, expected revenue mix, the Company’s business strategy and strategic initiatives, the Company’s repurchases of shares of its common stock, the Company’s expectations regarding restructuring charges, stock-based compensation expense and amortization of intangibles, and the Company’s intentions concerning the payment of dividends, among others, are forward-looking statements. Although the Company believes these statements are based on and derived from reasonable assumptions, they involve risks, uncertainties and assumptions that are beyond the Company’s ability to control or predict, relating to operations, markets and the business environment generally, including those discussed under Part I, Item 1A of the Company’s Annual Report on Form 10-K for the year ended December 31, 2023, and in any of the Company’s subsequent reports filed with the Securities and Exchange Commission. Events relating to the possibility of customer demand fluctuations, supply chain constraints, continuing inflationary pressures, the effects of foreign currency fluctuations and high interest rates, geopolitical uncertainties including continuing hostilities and tensions, trade restrictions and sanctions, or the ability to utilize the Company’s manufacturing facilities at sufficient levels to cover its fixed operating costs, may have resulting impacts on the Company’s business, financial condition, results of operations, and the Company’s ability (or inability) to execute on its plans. Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove incorrect, actual outcomes, including the future results of the Company’s operations, may vary materially from those indicated. Undue reliance should not be placed on any forward-looking statements. Forward-looking statements are not guarantees of performance. All forward-looking statements included in this document are based upon information available to the Company as of the date of this document, and the Company assumes no obligation to update.

Non-GAAP Financial Measures

Management discloses certain non‐GAAP information to provide investors with additional information to analyze the Company’s performance and underlying trends. These non-GAAP financial measures exclude restructuring charges, stock-based compensation expense, amortization of intangible assets acquired in business combinations, certain legal and other settlement losses (gains), customer insolvency losses (recoveries), asset impairments, other significant non-recurring costs and the related tax impacts of all of the above. A detailed reconciliation between GAAP results and results excluding certain items (“non-GAAP”) is included in the following tables attached to this document. In situations where a non-GAAP reconciliation has not been provided, the Company was unable to provide such a reconciliation without unreasonable effort due to the uncertainty and inherent difficulty predicting the occurrence, the financial impact and the periods in which the non-GAAP adjustments may be recognized. Management uses non‐GAAP measures that exclude certain items in order to better assess operating performance and help investors compare results with our previous guidance. This document also references “free cash flow”, a non-GAAP measure, which the Company defines as cash flow from operations less additions to property, plant and equipment and purchased software. The Company’s non‐GAAP information is not necessarily comparable to the non‐GAAP information used by other companies. Non‐GAAP information should not be viewed as a substitute for, or superior to, net income or other data prepared in accordance with GAAP as a measure of the Company’s profitability or liquidity. Readers should consider the types of events and transactions for which adjustments have been made.

Benchmark Electronics, Inc. and Subsidiaries

Condensed Consolidated Statements of Income

(Amounts in Thousands, Except Per Share Data)

(UNAUDITED)

Three Months Ended

Six Months Ended

June 30,

June 30,

2024

2023

2024

2023

Sales

$

665,896

$

733,232

$

1,341,471

$

1,427,927

Cost of sales

597,946

666,201

1,206,113

1,296,938

Gross profit

67,950

67,031

135,358

130,989

Selling, general and administrative expenses

38,022

37,672

75,354

75,870

Amortization of intangible assets

1,204

1,591

2,408

3,183

Restructuring charges and other costs

1,471

3,287

4,814

4,713

Income from operations

27,253

24,481

52,782

47,223

Interest expense

(6,933)

(8,258)

(14,178)

(14,708)

Interest income

2,526

1,622

4,518

2,880

Other (expense) income, net

(2,323)

61

(3,500)

(2,104)

Income before income taxes

20,523

17,906

39,622

33,291

Income tax expense

4,995

3,915

10,092

6,940

Net income

$

15,528

$

13,991

$

29,530

$

26,351

Earnings per share:

Basic

$

0.43

$

0.39

$

0.82

$

0.74

Diluted

$

0.43

$

0.39

$

0.81

$

0.74

Weighted-average number of shares used in
   calculating earnings per share:

 Basic

36,047

35,618

35,929

35,478

 Diluted

36,497

35,676

36,388

35,730

 

Benchmark Electronics, Inc. and Subsidiaries

Condensed Consolidated Balance Sheets

(In Thousands)

(UNAUDITED)

June 30,

December 31,

2024

2023

Assets

Current assets:

Cash and cash equivalents

$

309,287

$

277,391

Restricted cash

578

5,822

Accounts receivable, net

376,568

449,404

Contract assets

182,090

174,979

Inventories

599,842

683,801

Prepaid expenses and other current assets

42,286

44,350

Total current assets

1,510,651

1,635,747

Property, plant and equipment, net

225,888

227,698

Operating lease right-of-use assets

125,082

130,830

Goodwill and other long-term assets

293,118

280,480

Total assets

$

2,154,739

$

2,274,755

Liabilities and Shareholders’ Equity

Current liabilities:

Current installments of long-term debt

$

5,928

$

4,283

Accounts payable

346,153

367,480

Advance payments from customers

157,156

204,883

Accrued liabilities

133,823

136,901

Total current liabilities

643,060

713,547

Long-term debt, net of current installments

283,559

326,674

Operating lease liabilities

116,637

123,385

Other long-term liabilities

16,379

32,064

Total liabilities

1,059,635

1,195,670

Shareholders’ equity

1,095,104

1,079,085

Total liabilities and shareholders’ equity

$

2,154,739

$

2,274,755

 

Benchmark Electronics, Inc. and Subsidiaries

Condensed Consolidated Statements of Cash Flows

(In Thousands)

(UNAUDITED)

Six Months Ended

June 30,

2024

2023

Cash flows from operating activities:

Net income

$

29,530

$

26,351

Depreciation and amortization

23,026

22,549

Stock-based compensation expense

6,361

8,657

Accounts receivable

71,346

6,359

Contract assets

(7,111)

(2,264)

Inventories

82,717

(28,096)

Accounts payable

(25,550)

9,499

Advance payments from customers

(47,727)

(12,260)

Other changes in working capital and other, net

(28,318)

(31,163)

Net cash provided by (used in) operating activities

104,274

(368)

Cash flows from investing activities:

Additions to property, plant and equipment and software

(14,407)

(47,049)

Other investing activities, net

(1,405)

585

Net cash used in investing activities

(15,812)

(46,464)

Cash flows from financing activities:

Net debt activity

(41,731)

102,237

Other financing activities, net

(17,161)

(17,296)

Net cash (used in) provided by financing activities

(58,892)

84,941

Effect of exchange rate changes

(2,918)

(209)

Net increase in cash and cash equivalents and restricted cash

26,652

37,900

Cash and cash equivalents and restricted cash at beginning of year

283,213

207,430

Cash and cash equivalents and restricted cash at end of period

$

309,865

$

245,330

 

Benchmark Electronics, Inc. and Subsidiaries

Reconciliation of GAAP to Non-GAAP Financial Results

(Amounts in Thousands, Except Per Share Data)

(UNAUDITED)

Three Months Ended

Six Months Ended

June 30,

March 31,

June 30,

June 30,

June 30,

2024

2024

2023

2024

2023

Income from operations (GAAP)

$

27,253

$

25,529

$

24,481

$

52,782

$

47,223

Restructuring charges and other costs

1,471

3,343

2,364

4,814

3,790

Stock-based compensation expense

4,185

2,176

3,867

6,361

8,657

Amortization of intangible assets

1,204

1,204

1,591

2,408

3,183

Asset impairment

923

923

Legal and other settlement loss (gain)

317

855

1,172

Customer insolvency (recovery)

(316)

(316)

Non-GAAP income from operations

$

34,114

$

33,107

$

33,226

$

67,221

$

63,776

GAAP operating margin

4.1

%

3.8

%

3.3

%

3.9

%

3.3

%

Non-GAAP operating margin

5.1

%

4.9

%

4.5

%

5.0

%

4.5

%

Gross profit (GAAP)

$

67,950

$

67,408

$

67,031

$

135,358

$

130,989

Stock-based compensation expense

326

426

423

752

819

Customer insolvency (recovery)

(316)

(316)

Non-GAAP gross profit

$

67,960

$

67,834

$

67,454

$

135,794

$

131,808

GAAP gross margin

10.2

%

10.0

%

9.1

%

10.1

%

9.2

%

Non-GAAP gross margin

10.2

%

10.0

%

9.2

%

10.1

%

9.2

%

Selling, general and administrative expenses

$

38,022

$

37,332

$

37,672

$

75,354

$

75,870

Stock-based compensation expense

(3,858)

(1,750)

(3,444)

(5,608)

(7,838)

Legal and other settlement (loss) gain

(317)

(855)

(1,172)

Non-GAAP selling, general and administrative expenses

$

33,847

$

34,727

$

34,228

$

68,574

$

68,032

Net income (GAAP)

$

15,528

$

14,002

$

13,991

$

29,530

$

26,351

Restructuring charges and other costs

1,471

3,343

2,364

4,814

3,790

Stock-based compensation expense

4,185

2,176

3,867

6,361

8,657

Amortization of intangible assets

1,204

1,204

1,591

2,408

3,183

Asset impairment

923

923

Legal and other settlement loss (gain)

317

855

(1,155)

1,172

(1,155)

Customer insolvency (recovery)

(316)

(316)

Income tax adjustments(1)

(1,437)

(1,393)

(1,484)

(2,830)

(3,007)

Non-GAAP net income

$

20,952

$

20,187

$

20,097

$

41,139

$

38,742

Diluted earnings per share:

Diluted (GAAP)

$

0.43

$

0.38

$

0.39

$

0.81

$

0.74

Diluted (Non-GAAP)

$

0.57

$

0.55

$

0.56

$

1.13

$

1.08

Weighted-average number of shares used in
   calculating diluted earnings per share:

Diluted (GAAP)

36,497

36,401

35,676

36,388

35,730

Diluted (Non-GAAP)

36,497

36,401

35,676

36,388

35,730

Net cash provided by (used in) operations

$

55,816

$

48,457

$

24,538

$

104,274

$

(368)

Additions to property, plant and
   equipment and software

(8,504)

(5,903)

(8,318)

(14,407)

(47,049)

Free cash flow (used)

$

47,312

$

42,554

$

16,220

$

89,867

$

(47,417)

(1)  This amount represents the tax impact of the non-GAAP adjustments using the applicable effective tax rates.

 

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SOURCE BENCHMARK ELECTRONICS

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EPC Power Announces Sale to Flex for $4.4 Billion

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EPC Power’s Intelligent Power Conversion Solutions Directly Address the Fundamental Challenges of an Aging U.S. Power Grid Supporting the Energy Demand Supercycle and the AI Era

POWAY, Calif., Sept. 3, 2026 /PRNewswire/ — EPC Power Corp. (“EPC Power”), a leading North American designer and manufacturer of high-performance, software-defined power conversion solutions for data centers, utility-scale energy storage, and microgrids, today announced it has entered into a definitive agreement to be acquired by Flex (NASDAQ: FLEX) for $4.4 billion. The transaction is subject to customary closing conditions, including the receipt of required regulatory approvals, and is expected to close in the fourth quarter of 2026. Building on the two companies’ existing collaboration, EPC Power will become, upon closing, a business within Flex’s Cloud and Power Infrastructure segment.

The transaction brings EPC Power’s differentiated power conversion technology platform to Flex’s broad portfolio of power and thermal management technologies for mission-critical applications. EPC Power’s next-generation 800-volt data center power architectures, including digital rectifiers and solid-state transformers, enable more efficient power delivery for higher-density AI infrastructure and extend leadership with Flex into an integrated grid-to-chip portfolio. The combined company is positioned to help solve one of the most pressing challenges facing the technology and energy industries today: delivering the fast, resilient and secure power that AI data centers need while supporting stable grid operations amid a generational surge in power demand.

“What we accomplished over the last four years demonstrates the power of strong partnerships and a shared commitment to innovation. Together with Goldman Sachs Alternatives and Cleanhill Partners, EPC Power emerged as a U.S. technology leader in power conversion solutions that enable the next generation of data centers, AI computing, and grid modernization. We expanded our domestic manufacturing footprint nearly tenfold, strengthening America’s industrial base and reinforcing the critical role of U.S. innovation in powering the future economy. This is only the beginning of what EPC Power can accomplish,” said Jim Fusaro, Chief Executive Officer of EPC Power.

“This is a landmark moment for EPC Power and every colleague who helped build this company. When we founded EPC Power, we set out to solve the hardest problems in power electronics, and our partnership with Goldman Sachs Alternatives and Cleanhill Partners enabled us to solve those problems for mission-critical infrastructure globally,” added Devin Dilley, Co-Founder, President and Chief Innovation Officer of EPC Power.

Solving the Binding Constraint on AI Infrastructure

Power availability has become the gating factor for data center growth. As AI workloads drive unprecedented increases in power density, resilience and control requirements, operators must address speed-to-power and load volatility, where the rapid, large-swing power draw of AI training and inference clusters can destabilize the local grid.

EPC Power’s technology is purpose-built for these conditions. The company’s solutions, including its Agile Grid Forming™ technology, deliver performance and reliability that enables on-site energy storage, microgrid and grid-support configurations for data centers, which allow operators to energize capacity faster and ride through grid instability. Grid operators and utilities benefit from stronger reliability and power quality across their networks.

“We are immensely proud of our partnership with Jim, Devin and the EPC Power team that saw the company launch new product platforms, increase domestic U.S. manufacturing and partner with customers to solve novel challenges in AI power architecture. EPC Power plays a critical role in supporting grid reliability and speed to power during a period of growing concerns around energy security. We wish Flex and the EPC team continued success during their stage of growth,” said Alexander Mass, Global Co-Head of Energy Transition Investing within Private Equity at Goldman Sachs Alternatives.

“As grid resilience and data center power demand have converged into one of the defining challenges of the next decade, it has been a privilege to support EPC Power’s operational and commercial scale-up into a global platform positioned at the center of those megatrends,” added Eddie Sigman, Investor within Private Equity at Goldman Sachs Alternatives.

“We first invested in EPC Power in 2021 because we believed power conversion would become a critical enabling technology as renewable generation, grid modernization and digital infrastructure converged. That conviction came well before the extraordinary growth in power demand driven by AI. Since then, we have had the privilege of working closely with Jim, Devin and the EPC team as the company grew, expanded its U.S. manufacturing footprint and created high-quality jobs in the U.S. We are proud to have supported EPC from an early stage and, in its next phase, alongside Goldman Sachs Alternatives as the business entered a new period of growth. Seeing what the team has built over the past five years has been incredibly rewarding, and we believe Flex is the right partner for EPC’s next chapter,” said Ash Upadhyaya and Rakesh Wilson, Managing Partners at Cleanhill Partners.

Goldman Sachs & Co. LLC. and J.P. Morgan Securities LLC served as financial advisors, and Vinson & Elkins LLP served as legal counsel, to EPC Power and its controlling shareholders Goldman Sachs Alternatives and Cleanhill Partners.

About EPC Power

EPC Power Corp. (EPC Power) is a power solutions platform that develops high-performance power conversion systems for mission-critical applications, including data centers, utility-scale energy storage, and microgrids. EPC Power’s solutions are designed to deliver reliable, resilient, and secure energy for demanding applications, including AI-driven workloads and grid stability use cases supported by EPC Power’s Agile Grid Forming™ technology. Visit EPCPower.com for more information.

About Flex

Flex (Reg. No. 199002645H) is the manufacturing partner of choice that helps leading brands design, build, and manage products that improve the world. With a global footprint spanning 30 countries, Flex delivers advanced manufacturing and supply chain solutions, innovative products and technology, and lifecycle services that support customers from concept to scale. In the AI era, Flex is helping customers accelerate data center deployment by solving power, heat, and scale challenges through cutting-edge power and cooling technology and scalable IT infrastructure solutions. For information about Flex’s intent to spin off its Cloud and Power Infrastructure portfolio, visit: https://flex.com/transaction-resources 

About Private Equity at Goldman Sachs Alternatives

Goldman Sachs (NYSE: GS) is one of the leading investors in alternatives globally, with over $706 billion in assets and more than 30 years of experience. The business invests in the full spectrum of alternatives including private equity, growth equity, venture capital, private credit, real estate, infrastructure, sustainability, and hedge funds. Clients access these solutions through direct strategies, customized partnerships, and open-architecture programs.

The business is driven by a focus on partnership and shared success with its clients, seeking to deliver long-term investment performance drawing on its global network and deep expertise across industries and markets.

The alternative investments platform is part of Goldman Sachs Asset Management, which delivers investment and advisory services across public and private markets for the world’s leading institutions, financial advisors and individuals. Goldman Sachs has more than $4.0 trillion in assets under supervision globally as of June 30, 2026.

Established in 1986, Private Equity at Goldman Sachs Alternatives has invested over $75 billion since inception. The business combines a global network of relationships, unique insight across markets, industries and regions, and the worldwide resources of Goldman Sachs to build businesses and accelerate value creation across its portfolios.

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About Cleanhill Partners

Cleanhill Partners is a private equity firm focused on energy transition and digital infrastructure. The firm invests in companies across power generation, energy storage, grid modernization, domestic manufacturing and related technologies that support the growing demand for reliable power.

Cleanhill works closely with management teams to help companies scale and build long-term value. The firm is led by investors and operators with more than two decades of experience across. For more information, visit www.cleanhillpartners.com.

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SOURCE EPC Power

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VeriPark selected by Queensland Country Bank to support major technology transformation

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LONDON, Sept. 4, 2026 /PRNewswire/ — VeriPark, a global financial services technology provider, announced that Queensland Country Bank has selected its customer experience solutions as part of a major transformation program designed to deliver more connected, and member-focused banking experiences.

Queensland Country Bank will implement VeriPark’s VeriChannel digital banking platform, VeriTouch CRM platform and VeriLoan loan origination system. Together, the solutions will support digital banking, onboarding, lending and customer engagement across digital and assisted channels.

The broader transformation also includes Fiserv’s Finxact core banking platform and Vision Next card management solution. By bringing these technologies together, Queensland Country Bank is creating a future-ready environment spanning core banking, cards, lending, customer relationship management and digital channels.

The program will help the bank progressively modernize its platforms, reduce technology complexity and create more integrated experiences across member touchpoints, while preserving its community and member-owned focus.

“This is an important step in the next chapter of Queensland Country Bank,” said Shawn Anderson, Chief Transformation Officer of Queensland Country Bank. “Our Members expect banking to be simple, reliable and personal. By partnering with Fiserv and VeriPark, we are investing in the foundations that will help us deliver better experiences, support our people and continue serving Queensland communities well into the future.”

“We are proud to partner with Queensland Country Bank as it builds the foundations for its next generation of Member experiences,” said David Dervish, Chief Revenue Officer at VeriPark. “By connecting digital banking, lending and customer engagement, our platform will help the bank deliver more personalised and seamless journeys while giving its teams a more unified view of every Member. We look forward to turning this transformation vision into tangible value for Members and employees.”

QCB (www.queenslandcountry.bank)
Queensland Country Bank is a member-owned bank committed to helping Queenslanders live better lives through better financial wellbeing achieved through personal service, local understanding and community-focused banking. With roots across regional Queensland, the bank provides a range of banking products and services for Members across the state.

VeriPark (veripark.com) 
VeriPark is a global solutions provider enabling financial institutions to become digital leaders by placing Customer Experience at the core of digital transformation. From Omnichannel Delivery and Customer Engagement to Branch Automation and Loan Origination, VeriPark helps financial institutions accelerate digital transformation, increase productivity, and achieve tangible business outcomes.

 

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Intouch Insight to Unveil Annual Drive-Thru Study at QSR Evolution Conference

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Intouch Insight (INX: CA) to reveal the results of its annual Drive-Thru Study during the main stage session at the QSR Evolution Conference in AtlantaMain stage reveal to be delivered by VP Sales, Marketing & Product Strategy Sarah Beckett and Chief Revenue Officer Laura Livers on Thursday, September 10, 2026, ahead of the day’s keynoteBeckett and Livers will also moderate a panel of quick service restaurant operators on the technologies shaping the drive-thru of the future

OTTAWA, ON, Sept. 3, 2026 /CNW/ — Intouch Insight Ltd. (OTCQX: INXSF) (“Intouch” or the “Company”), a provider of customer experience measurement solutions, today announced that it will present the findings of its annual Drive-Thru Study on the main stage at the QSR Evolution Conference, taking place September 8-10, 2026, at the Hyatt Regency Atlanta. This marks the fourth consecutive year Intouch has partnered with QSR Magazine and Arrowfly, formerly WTWH Media, to bring the study’s results to the conference stage.

The main stage session, “Intouch Insight Drive-Thru Report Reveal,” is scheduled for Thursday, September 10, 2026, at 8:45 a.m. Eastern Time, immediately ahead of the day’s keynote. Sarah Beckett, VP Sales,Marketing & Product Strategy, and Laura Livers, Chief Revenue Officer, will give attendees an early, exclusive look at the fastest, most accurate, and best customer service drive-thrus in America.

Beckett and Livers will also moderate a panel session, “Unveiling the Drive-Thru of the Future,” which goes deeper into the technologies and innovations separating winning brands, and what it takes to run a modern drive-thru that delivers consistency and experience at scale. Panelists include Taylor Crookston-Grace, Director, Brand Standard, BK US&C Operations; Michael MacLennan, Cofounder and Co-CEO, Tryarc; Chris Cheek, Chief Development Officer, Newk’s Eatery; Trace Miller, Founder & CEO, Konala; and Tim Sharpe, COO, Oliver’s Real Food.

Now in its fourth year, the QSR Evolution Conference brings together senior leaders from across the quick service restaurant industry for practitioner-led sessions on operations, technology, and customer experience. Intouch’s participation on the main stage reflects its continued work in customer experience measurement and operational audits for restaurant operators and other multi-location brands.

Cameron Watt, President and Chief Executive Officer of Intouch Insight, said:

“The drive-thru study has become one of the most anticipated benchmarks in the industry, and the main stage at QSR Evolution is the right place to reveal it. Our research shows where brands are winning on speed, accuracy, and service, and where the gaps still are. We are looking forward to putting that data in front of the operators who can act on it, and to a fourth year of partnering with QSR Magazine and Arrowfly to make it happen.”

About Intouch Insight

Intouch Insight offers a complete portfolio of customer experience management (CEM) products and services that help global brands delight their customers, strengthen brand reputation and improve financial performance. Intouch helps clients collect and centralize data from multiple customer touch points, gives them actionable, real-time insights, and provides them with the tools to continuously improve customer experience. Founded in 1992, Intouch is trusted by over 300 of North America’s most-loved brands for their customer experience management, customer survey, mystery shopping, mobile forms, operational and compliance audits, geolocation data capture and event marketing automation solutions. For more information, visit intouchinsight.com.

Certain statements included in this news release including those related to the Company’s quarterly results, future products, opportunities and cost initiatives, strategies, and other statements that are predictive in nature that depend upon or refer to future events or conditions, or that include words such as “expects”, “anticipates”, “intends”, “plans”, “believes”, “estimates”, or similar expressions, are forward-looking statements within the meaning of applicable Canadian securities laws. Forward-looking statements that are made as of the date hereof, which by their nature are necessarily subject to risks and uncertainties and other factors that may cause actual results, performance or achievements of the Company to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Such statements reflect the Company’s current views with respect to future events, and are based on information currently available to the Company and on hypotheses which it considers to be reasonable; however, management cautions the reader that hypotheses relative to future events which are beyond the control of management could prove to be false, given that they are subject to certain risks and uncertainties. Please refer to the risks set forth in the Company’s most recent annual MD&A and the Company’s continuous disclosure documents that can be found on SEDAR+ at www.sedarplus.ca. The Company does not intend, and disclaims any obligation, except as required by law, to update or revise any forward-looking statements whether as a result of new information, future events or otherwise.

Neither TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.

SOURCE Intouch Insight Ltd.

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