Technology
Last Mile Delivery Market in North America to Grow by USD 18.78 Billion (2024-2028), Driven by US B2C E-Commerce and AI-Powered Market Evolution – Technavio
Published
2 years agoon
By
NEW YORK, Dec. 10, 2024 /PRNewswire/ — Report on how AI is driving market transformation – The last mile delivery market in north america size is estimated to grow by USD 18.78 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 4.93% during the forecast period. Growing B2C e-commerce industry in the US is driving market growth, with a trend towards strong focus on technological advances. However, operational challenges for last mile delivery companies poses a challenge. Key market players include ArcBest Corp., Averitt Express Inc., AxleHire, C H Robinson Worldwide Inc., CMA CGM SA Group, CRST The Transportation Solution Inc., DDC Logistics Inc., Deutsche Bahn AG, DSV AS, FarEye Technologies Inc., FedEx Corp., GEODIS, J B Hunt Transport Services Inc., Llama Logisol Pvt. Ltd., Ryder System Inc., SEKO Logistics, SF Express Co. Ltd., Washington Express LLC, Werner Enterprises Inc., XPO Inc., and JungleWorks Inc..
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Last Mile Delivery Market In North America Scope
Report Coverage
Details
Base year
2023
Historic period
2018 – 2022
Forecast period
2024-2028
Growth momentum & CAGR
Accelerate at a CAGR of 4.93%
Market growth 2024-2028
USD 18.78 billion
Market structure
Fragmented
YoY growth 2022-2023 (%)
5.53
Regional analysis
North America
Performing market contribution
North America at 100%
Key countries
US, Canada, and Mexico
Key companies profiled
ArcBest Corp., Averitt Express Inc., AxleHire, C H Robinson Worldwide Inc., CMA CGM SA Group, CRST The Transportation Solution Inc., DDC Logistics Inc., Deutsche Bahn AG, DSV AS, FarEye Technologies Inc., FedEx Corp., GEODIS, J B Hunt Transport Services Inc., Llama Logisol Pvt. Ltd., Ryder System Inc., SEKO Logistics, SF Express Co. Ltd., Washington Express LLC, Werner Enterprises Inc., XPO Inc., and JungleWorks Inc.
Market Driver
Last mile delivery and logistics in North America are experiencing significant trends. The transportation hub and warehouse sectors are key players, managing the movement of goods from shipping activities to customers’ doorsteps. Weak infrastructure and logistics costs remain challenges, but technology adoption is paradigm-shifting. Autonomous delivery via motorcycles, LCVs, HCVs, drones, and delivery robots is on the rise. B2C deliveries dominate, with regular, same day, and express options for FMCG, healthcare, mails and packages, and cosmetic and international destinations. Technology, including cloud platforms, advanced sensors, and autonomous vehicles, is transforming the delivery process. Logistics professionals coordinate timely, satisfactory deliveries using cutting-edge systems, robotics, artificial intelligence, and advanced sensors. The shift to contactless delivery services and autonomous mobility, including 5G technology and unmanned vehicles, is shaping the future of last mile delivery. The supply chain, including warehousing, distribution, and fulfillment services, is adapting to these advancements, ensuring supply chain reliability and enhanced safety. The aviation industry, including fun flights, helicopters, and airplanes, is exploring aerial delivery drones for cargo and medications. The future of last mile delivery is an exciting blend of advanced technologies and human intervention.
In the North American last mile delivery market, there is a significant trend toward utilizing technological advancements for real-time package tracking. Consumers can now manage and modify retail deliveries using accessible online tools, ensuring transparency and control over their package deliveries. However, for large or high-value packages, customers must collect these directly during delivery due to security concerns. This presents a challenge for delivery providers, leading them to offer web and mobile applications for managing the scheduling of such deliveries. These tools streamline the process and enhance the overall customer experience.
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Market Challenges
Last mile delivery in North America faces several challenges in the logistics sector. Weak infrastructure and high logistics costs are major hurdles for transportation hubs and warehouses looking to deliver goods to their destination. Shipping expenses are a significant concern for trade activities, especially for B2C deliveries of FMCG, healthcare, mails and packages, and online grocery stores. The postal address system can be complex, leading to delays and errors in delivery. Autonomous delivery and a multi-modal system are being explored to improve efficiency and reduce costs. Regular, same day, and express deliveries require different delivery modes and vehicles, including motorcycles, LCVs, HCVs, drones, and delivery robots. Technology adoption, such as cloud platforms, advanced sensors, and autonomous vehicles, is a paradigm shift in the last mile delivery process. Delivery robots and autonomous guided vehicles are being used for contactless delivery services. The use of advanced electronics, power sources, and data gathering and processing technologies is essential for timely and satisfactory deliveries. The logistics industry is adapting to traffic management, environmental friendliness, and safety concerns, using technologies like LiDAR, radar, and cameras. The aviation industry is exploring the use of drones for aerial delivery and safety drones. The use of autonomous mobility, such as self-driving trucks and unmanned vehicles, is also increasing. However, there are challenges with restricted airspace and the need for Unmanned Traffic Management. The logistics professionals are focusing on supply chain reliability, technology adoption, and coordination to ensure efficient and cost-effective last mile delivery. The use of advanced sensors, passive and active, and traffic intensity data is essential for optimizing delivery routes and reducing shipping costs. Shopping behavior and environmental concerns are also driving the adoption of more environmentally friendly delivery vehicles and technologies.Last mile delivery in North America faces the challenge of maintaining profitability while ensuring transparency and enhancing efficiency. Unlike long-distance transportation, last mile delivery involves individual deliveries to numerous locations within a region, leading to significant labor and fuel costs. Intense competition among last mile delivery companies primarily revolves around pricing and delivery time. Efficiently managing these costs and optimizing delivery routes can help companies stay competitive in this market.
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Segment Overview
This last mile delivery market in North America report extensively covers market segmentation by
Product 1.1 B2C1.2 B2BVehicle Type2.1 Large OEMs2.2 Custom vehicle OEMsGeography 3.1 North America
1.1 B2C- Last mile delivery in North America for Business-to-Consumer (B2C) transactions refers to transporting goods from distribution centers or retail stores directly to consumers’ locations. Consumers increasingly demand faster and more convenient delivery options, leading to the popularity of same-day or next-day deliveries with specific delivery windows or locations. B2C last mile delivery poses challenges for operators due to the individual delivery requirements compared to Business-to-Business (B2B) deliveries. However, the B2C segment of the last mile delivery market has experienced significant growth in recent years, driven by the increasing popularity of B2C services. To meet consumer expectations, last mile delivery operators offer new services like next-day delivery, same-day delivery, and package returns. Real-time shipment tracking and package delivery status updates are also available for B2C customers. Vendors utilize big data and consumer analytics to optimize delivery times and enhance the consumer experience. DHL, for instance, uses big data along with real-time road, weather, and traffic information to optimize delivery routes for faster deliveries. Additionally, historical purchase data is used to dispatch forward inventory, reducing pre-last mile logistics time and improving delivery efficiency. These factors contribute to the growth of the B2C segment of the North American last mile delivery market.
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Research Analysis
Last Mile Delivery, also known as the final leg of the supply chain, refers to the transportation of goods from a transportation hub or warehouse to the end customer. This critical stage of the logistics process is often the most costly and complex due to the increasing volume of e-commerce sales and customer expectations for fast and affordable shipping. The last mile delivery market in North America is witnessing significant innovation, with companies exploring various solutions to reduce shipping expenses. These include the use of drones for aerial delivery, ground delivery vehicles equipped with advanced sensors and self-driving capabilities, and humanoid robots for contactless delivery services. Additionally, cloud platforms and artificial intelligence are being utilized to optimize routes and improve delivery accuracy. Enhanced safety features, such as cameras, radar, and LiDAR, are also being integrated to ensure secure and efficient last mile delivery. Overall, the last mile delivery market in North America is undergoing a technological revolution to meet the growing demands of online shopping and product delivery services.
Market Research Overview
Last mile delivery refers to the final leg of the supply chain journey, transporting goods from a transportation hub or warehouse to their final destination, typically a consumer’s doorstep. This critical phase of logistics involves managing delivery vehicles, coordinating timely and satisfactory deliveries, and ensuring efficient distribution and fulfillment services. Weak infrastructure and high logistics costs are challenges in last mile delivery, particularly in North America. However, advancements in technology, such as autonomous delivery systems and multi-modal transportation, are transforming the last mile landscape. B2C deliveries, including mails and packages, FMCG, healthcare, and online shopping, dominate last mile delivery activities. Regular, same day, and express delivery modes cater to various customer needs. Delivery vehicles, from motorcycles and light commercial vehicles (LCVs) to heavy commercial vehicles (HCVs) and drones, are used for last mile delivery. Autonomous delivery technologies, such as delivery robots and drones, are gaining popularity for their efficiency and environmental friendliness. The rise of online shopping and the increasing importance of supply chain reliability have led to the adoption of cutting-edge systems, including cloud platforms, advanced sensors, and robotics, to optimize the last mile delivery process. Logistics professionals are leveraging technology, such as autonomous vehicles, autonomous guided vehicles, and unmanned traffic management systems, to enhance safety, reduce shipping costs, and improve delivery process coordination. The last mile delivery market in North America is undergoing a paradigm shift, with a focus on advanced sensors, artificial intelligence, and self-driving vehicles to streamline the delivery process and meet the evolving needs of consumers and businesses.
Table of Contents:
1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation
ProductB2CB2BVehicle TypeLarge OEMsCustom Vehicle OEMsGeographyNorth America
7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix
About Technavio
Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.
With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.
Contacts
Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/
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SOURCE Technavio
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ImageTrend CFO John Wolfenden Accepted Into Forbes Finance Council
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Invitation-only professional community selects finance leader based on the depth and diversity of his experience
EAGAN, Minn., July 24, 2026 /PRNewswire/ — ImageTrend, the leading provider of software and AI intelligence for emergency response, healthcare and public safety organizations, today announced that Chief Financial Officer John Wolfenden has been accepted into the Forbes Finance Council.
The Forbes Finance Council brings together executives, investors, and market operators who help shape how capital is allocated, managed, and protected in increasingly complex environments. The invitation-only members are vetted by a selection process that evaluates professional experience, leadership, and industry expertise.
Wolfenden was selected following a review of his experience as CFO of multiple software companies and his track record of strengthening financial operations, improving business processes and supporting growth. At ImageTrend, he leads the finance function and serves as a strategic partner across the business as the company advances its AI-powered platform and supports more than 11,000 agencies.
Recognized Finance Leadership
Across his CFO roles, Wolfenden has focused on operational improvement, business growth and building finance functions that serve as strategic partners across the organization. At ImageTrend, he plays a critical role in the executive leadership team, overseeing financial strategy and operations and helping the company build the scalable foundation required for long-term growth.
“John’s impact at ImageTrend goes well beyond the finance function,” said Joe Graw, Interim Chief Executive Officer and Chief Growth Officer. “He brings financial discipline, commercial perspective and a roll-up-your-sleeves approach to the decisions that shape how we grow and serve our customers. His selection for Forbes Finance Council is well deserved and gives him a valuable platform to share that expertise with other finance leaders.”
Contributing to a Selective Finance Community
As a council member, Wolfenden will join a curated peer community and have opportunities to work with an editorial team to share expert insights in original articles and contribute to Expert Panels on Forbes.com. He plans to share lessons from scaling software organizations and strengthening finance operations.
“I am honored to have been selected to join Forbes Finance Council,” said Wolfenden. “I look forward to exchanging ideas with other finance leaders and learning from their experiences. I have always believed that finance should work closely with every part of the business, helping teams solve problems and make sound decisions. I am excited to bring what I learn back to ImageTrend as we continue improving how we operate and supporting the company’s growth.”
For more information about ImageTrend, visit www.imagetrend.com.
About ImageTrend
ImageTrend helps emergency response teams who struggle with documentation overload by giving them one AI-powered operating system so they can command with confidence and protect more lives with better decisions.
Founded in 1998, the company serves more than 11,000 agencies in the United States, Canada and United Arab Emirates across Fire, Emergency Medical Services, and Hospital segments. With its deep industry knowledge and advanced data analytics capabilities, the software provider helps its customers streamline operations, shape long-term strategies, and dramatically improve outcomes. Its AI-embedded product solutions and dedicated team provide the intelligence and confidence that first responders need to tackle today’s challenges and prepare for tomorrow’s uncertainties.
About Forbes Councils
Forbes Councils is a collective of invitation-only communities created in partnership with Forbes and the expert community builders who founded Young Entrepreneur Council (YEC). In Forbes Councils, exceptional business owners and leaders come together with the people and resources that can help them thrive.
To learn more about Forbes Councils, visit https://councils.forbes.com.
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SOURCE ImageTrend LLC
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Okuma America Corporation to Exhibit at IMTS 2026 with Comprehensive Lineup
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CHARLOTTE, N.C., July 24, 2026 /PRNewswire/ — The leadership team at Okuma America Corporation, a global leader and single-source builder of computer numeric control (CNC) machine tools, controls, and automation systems, is excited to announce the company’s exhibition plans for the 2026 International Manufacturing Technology Show (IMTS) to be held in Chicago, Illinois, from September 14 to 19, 2026.
Within its 17,000 square-foot booth, the company plans to showcase a comprehensive offering for the metalworking industry featuring new CNC machine tools, an industry-leading CNC control, a robust line of automation systems, intelligent manufacturing technologies, new world-class services, and more. Okuma America Corporation will host a media event in the South Hall (Booth #338500) on Tuesday, September 15 at 2:00 pm to highlight the company’s IMTS offerings, share insights from the Okuma leadership team, and showcase latest technologies during booth tours.
New & Notable
Four CNC Machines to Make Americas Debut
Of the 11 CNC machine tools Okuma will exhibit at IMTS 2026, four will make their debut in the Americas:
NEW – Okuma MB-100V Vertical Machining CenterNEW – Okuma GENOS M4000H-e Horizontal Machining CenterNEW – Okuma MS-320H Horizontal Machining CenterNEW – Okuma MULTUS U1000 Multitasking Lathe
Okuma Factory Automation and Peripherals
Okuma will present a comprehensive lineup of automation systems developed by the Okuma Factory Automation (OFA) Group, along with best-in-class solutions from its industry partners, all of which seamlessly integrate with Okuma machines. Leading the charge on automation innovation, Okuma is partnering with Intrinsic AI to display an AI automation robot cell. The company is pleased to announce that 9 of its 11 IMTS 2026 CNC machine tools will be paired with automation systems, including three solutions making their debut in the Americas:
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NEW Virtual Reality Experience
Okuma will provide IMTS 2026 attendees with the opportunity to explore various Okuma machine models in a virtual reality environment. A dedicated area within the Okuma booth (booth #338500) will be available for participants to wear a virtual reality headset to view, walk around, and interact with a virtual 3D model of various Okuma CNC machine tools. This includes models beyond what is physically being exhibited within the booth, such as the MCR-A5CII double column machining center.
NEW Explore the Okuma Global Repair Center
Okuma is thrilled to share details of its newly constructed Global Repair Center at its headquarters campus in Charlotte, NC. The 35,000 square-foot facility brings mechanical and electrical repair, component exchange, upgrades, and legacy part fabrication together in a new, state-of-the-art building that is four times larger than previous dedicated space. Backed by advanced inspection, testing, CNC simulation, and thousands of ready-to-ship parts, the facility maximizes uptime, safeguards Okuma users’ investment, and reinforces Okuma’s promise to Passionately Pursue a Customer for Life. Booth visitors may explore the new facility via a 3D-printed model and watch a video of the facility’s impressive operations.
NEW Tribute to America 250
Okuma is pleased to recognize and celebrate the 250th anniversary of the United States of America with several tributes within its booth experience. Booth visitors can see an intricately-crafted Bald Eagle which is being created on the Okuma MU-8000V vertical machining center. Additionally, the company will also reward attendees who complete an in-booth survey with an exclusive baseball hat that features an American flag design element. Also, the GENOS M4000H-e horizontal machining center, which will be making its Americas Debut, will feature a one-of-a-kind patriotic graphics theme, produced by the company’s NASCAR partner, Richard Childress Racing.
Okuma Machine Featured in Partner Booth
Okuma is proud to partner with 50+ companies in the manufacturing industry through our Partners in Technology program, many who will be featured in demonstrations throughout the Okuma booth. Several program members are also exhibiting at IMTS 2026, including Air Turbine Tool. They will feature an Okuma GENOS M560-V vertical machining center in working display at their booth (#431645).
Comprehensive Technology Lineup
Okuma will showcase 11 CNC machine tools at the show, representing a wide range of the company’s vast product lines. Among these are four new products making their Americas debut. Additionally, ten unique automation systems will be on display, including three proprietary innovations from Okuma Factory Automation. The distinctive OSP-P500 control system will be featured on 9 of the 11 CNC machines in the booth, as well as on free-standing interactive simulators. Okuma will also highlight key components of its world-class service and support program.
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For more information on Okuma’s IMTS offering, visit www.okuma.com/imts.
About Okuma America Corporation
Okuma America Corporation is the U.S.-based sales, marketing, engineering, and service affiliate of Okuma Corporation, a world-leading builder of CNC (computer numeric control) machine tools, controls, and automation systems. The company was founded in 1898 in Nagoya, Japan, and is the industry’s only single-source provider of CNC machines, drives, motors, encoders, spindles, and automation systems, all manufactured by Okuma. The company designs its own CNC controls to integrate seamlessly with each machine tool’s functionality. In 2014 Okuma launched the Okuma App Store, the industry’s only centralized online marketplace for machine tool apps and related content at that time. Along with its extensive distribution network (largest in the Americas), and Partners in Technology network of enhanced manufacturing technologies, Okuma is committed to helping users gain competitive advantage through the open possibilities of machine tools today and into the future. For more information, visit Okuma.com or follow us on Facebook, Instagram, LinkedIn and X.
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SOURCE Okuma America Corporation
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TrendAI™ Adopts Claude Opus 5 to Advance Vulnerability Prioritization, Assessment, and Virtual Patching
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DALLAS, July 24, 2026 /PRNewswire/ — TrendAI™, the enterprise AI security leader from Trend Micro Incorporated (TYO: 4704; TSE: 4704), today announced it is adopting Claude Opus 5, Anthropic’s latest and most capable Opus model, to help security teams convert vulnerability intelligence into immediate protection, from prioritization and assessment through to virtual patching. The move builds on TrendAI’s collaboration with Anthropic on Claude Opus 4.8, extending the same defensive focus to a model that delivers step-change gains in advanced reasoning, agentic workflows, and long-horizon analysis. As AI makes finding vulnerabilities easier than ever, the harder problem becomes protecting organizations faster than software can be permanently patched, and that is where TrendAI is putting Opus 5 to work.
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