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ISM® REPORTS ECONOMIC IMPROVEMENT TO CONTINUE IN 2025

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Manufacturing Growth Expected in 2025; Revenue to Increase 4.2%; Capital Expenditures to Increase 5.2%; Capacity Utilization Currently at 82.3%; Services Growth Projected in 2025; Revenue to Increase 3.9%; Capital Expenditures to Increase 5.1%; Capacity Utilization Currently at 87.4%

TEMPE, Ariz., Dec. 16, 2024 /PRNewswire/ — Economic improvement in the United States will continue in 2025, say the nation’s purchasing and supply management executives in the December 2024 ISM Supply Chain Planning Forecast, formerly known as the Semiannual Economic Forecast. Revenues are expected to increase in 17 of 18 manufacturing industries and 16 of 18 services-sector industries. Capital expenditures are expected to increase by 5.2 percent in the manufacturing sector (after a 5.6-percent increase in 2024) and increase by 5.1 percent in the services sector (after a 2.8-percent increase in 2024). In 2025, employment is expected to grow by 0.8 percent in manufacturing and 0.8 percent in services. After projected growth in manufacturing and services in the first half (H1) of the year, growth in the second half (H2) is projected to accelerate in manufacturing and maintain momentum in the services sector.

These projections are part of the forecast issued by Institute for Supply Management®’s (ISM®) Business Survey panelists. The forecast was released today by Timothy R. Fiore, CPSM, C.P.M, Chair of the ISM Manufacturing Business Survey Committee, and by Steve Miller, CPSM, CSCP, Chair of the ISM Services Business Survey Committee.

Manufacturing Summary
Expectations for 2025 are positive, as 60 percent of survey respondents expect revenues to be greater in 2025 than in 2024. The panel of purchasing and supply executives expects a 4.2-percent net increase in overall revenues for 2025, compared to a 0.8 percentage point increase reported for 2024. Sixteen of the 18 manufacturing industries expect revenue improvement in 2025, listed in order of largest to smallest projected increase: Computer & Electronic Products; Machinery; Electrical Equipment, Appliances & Components; Food, Beverage & Tobacco Products; Petroleum & Coal Products; Transportation Equipment; Miscellaneous Manufacturing; Paper Products; Primary Metals; Plastics & Rubber Products; Chemical Products; Nonmetallic Mineral Products; Wood Products; Printing & Related Support Activities; Furniture & Related Products; and Fabricated Metal Products.

“Manufacturing’s purchasing and supply executives expect to see overall growth in 2025. They are optimistic about overall business prospects for the first half of 2025 and more excited about faster growth in the second half. According to the ISM® Report On Business®, manufacturing grew for 28 consecutive months from June 2020 through September 2022, was unchanged in October and dipped into contraction in November 2022. The index has remained in contraction since, except for a reading of 50.3 percent in March 2024. Respondents expect raw materials pricing pressure to ease in 2025 and see first-half 2025 profit margins improving over the second half of 2024. Wages and employment will continue to grow. Manufacturers also predict growth in both exports and imports in 2025,” says Fiore.

In the manufacturing sector, respondents report the companies operating at 82.3 percent of normal capacity, down 0.5 percentage point from the 82.8 percent reported in May 2024. Purchasing and supply executives predict that capital expenditures will increase year over year by 5.2 percent in 2025, compared to a 5.6-percent increase reported for 2024. Manufacturers expect employment in the sector to grow by 0.8 percentage point in 2025 relative to December 2024 levels, while labor and benefit costs are expected to increase an average of 3.3 percent. Respondents also expect the U.S. dollar to strengthen against the currencies of seven major trading partners in 2025.

The Business Survey Panel predicts that prices paid for raw materials will increase 3 percent during the first five months of the year, with an overall increase of 3 percent for 2025. This equates to a reported 3-percent increase in raw materials prices in 2024.

Services Summary
Fifty-nine percent of services supply management executives expect their 2025 revenues to be higher than in 2024. They expect a 3.9-percent net increase in overall revenues for 2025, compared to a 3.7-percent increase reported for 2024. The 17 industries expecting revenue increases in 2025 — listed in order of largest to smallest projected increase — are: Professional, Scientific & Technical Services; Accommodation & Food Services; Other Services; Construction; Management of Companies & Support Services; Mining; Arts, Entertainment & Recreation; Transportation & Warehousing; Retail Trade; Wholesale Trade; Finance & Insurance; Information; Public Administration; Utilities; Real Estate, Rental & Leasing; Educational Services; and Health Care & Social Assistance.

“Services supply executives report operating at 87.4 percent of normal capacity, less than the 88.6 percent reported in May 2024. They are optimistic about the first half of 2025 and expect growth to continue in the second half, with a projected increase in capital investment. They forecast that their capacity to produce products and provide services will rise by 2.8 percent during 2025, and capital expenditures will increase by 5.1 percent. Services Business Survey Panel members also predict their overall employment will increase by 0.8 percent during 2025,” says Miller.

Respondents expect the prices they pay for materials and services to increase by 5.3 percent during 2025. They also forecast that their overall labor and benefit costs will increase 3.5 percent. Profit margins decreased slightly in the second and third quarters of 2024, but respondents expect growth between now and May 2025.

OPERATING RATE

Manufacturing
Manufacturing purchasing and supply executives report their companies are currently operating at 82.3 percent of normal capacity. This is a 0.5-percentage point increase when compared to May 2024 (82.8 percent) and a decrease when compared to December 2023 (83 percent). The following seven industries — listed in order — are operating at or above the average rate of 82.3 percent: Petroleum & Coal Products; Paper Products; Computer & Electronic Products; Food, Beverage & Tobacco Products; Wood Products; Chemical Products; and Miscellaneous Manufacturing.

Services
Services supply executives report their organizations are currently operating at 87.4 percent of normal capacity. This is a decrease compared to the 88.6 percent reported in May 2024, but above what was reported in December 2023 (86.5 percent). The 12 industries operating at or above the average capacity level of 87.4 percent — listed in order — are: Utilities; Real Estate; Rental & Leasing; Construction; Finance & Insurance; Retail Trade; Educational Services; Public Administration; Agriculture; Forestry; Fishing & Hunting; Mining; Transportation & Warehousing; Health Care & Social Assistance; and Other Services.

 Operating Rate

Manufacturing

Services

Dec

2023

May
2024

Dec

2024

Dec

2023

May
2024

Dec

2024

90%+

42 %

40 %

40 %

48 %

54 %

55 %

50%-89%

53 %

57 %

57 %

51 %

45 %

43 %

Below 50%

5 %

3 %

3 %

1 %

1 %

2 %

Est. Overall Average

83.0 %

82.8 %

82.3 %

86.5 %

88.6 %

87.4 %

PRODUCTION CAPACITY

Manufacturing
Production capacity in manufacturing increased 1.7 percent in 2024, as 28 percent of purchasing and supply executives reported an average capacity increase of 10.6 percent, 12 percent reported an average decrease of 9.7 percent, and 60 percent reported no change. This compares to a May 2024 predicted increase in production capacity of 2.4 percent for 2024. Expectations for 2025 are for an increase of 4 percent. The 16 industries that expect an increase in production capacity in 2025 — listed in order — are: Electrical Equipment, Appliances & Components; Transportation Equipment; Furniture & Related Products; Primary Metals; Petroleum & Coal Products; Computer & Electronic Products; Fabricated Metal Products; Machinery; Paper Products; Miscellaneous Manufacturing; Wood Products; Plastics & Rubber Products; Food, Beverage & Tobacco Products; Textile Mills; Chemical Products; and Nonmetallic Mineral Products.

Manufacturing Production Capacity

Predicted For 2024

Reported For 2024

Predicted For 2025

Predicted

Dec 2023

Magnitude
of Change

Reported
Dec 2024

Magnitude
of Change

Predicted

Dec 2024

Magnitude
of Change

Higher

44 %

+10.5 %

28 %

+10.6 %

46 %

+9.7 %

Same

52 %

NA

60 %

NA

50 %

NA

Lower

4 %

-22.8 %

12 %

-9.7 %

4 %

-8.5 %

Net Average

+7.8 %

+1.7 %

+4.0 %

The principal means of achieving increases in production capacity in 2024 were (in order of importance):

1)     More hours worked with existing personnel
2)     Additional personnel
3)     Additional plant and/or equipment
4)     Replaced equipment with technically advanced equipment.

Services
The capacity to produce products or provide services in the services sector increased 3.2 percent during 2024. This is greater than what was predicted in May 2024 (2.6 percent), but 0.9 percentage point lower than the 4.1 percent predicted for the year in December 2023. For 2025, 37 percent of services supply managers expect increases averaging 7.9 percent, and 2 percent of respondents expect decreases averaging 6.4 percent. Sixty-one percent expect no change in capacity. The 17 industries expecting increases in capacity in 2025 — listed in order — are: Accommodation & Food Services; Other Services; Professional, Scientific & Technical Services; Mining; Management of Companies & Support Services; Agriculture, Forestry, Fishing & Hunting; Wholesale Trade; Construction; Health Care & Social Assistance; Retail Trade; Utilities; Real Estate, Rental & Leasing; Transportation & Warehousing; Public Administration; Information; Finance & Insurance; and Educational Services.

Services Production or Provision Capacity

Predicted For 2024

Reported For 2024

Predicted For 2025

Predicted

Dec 2023

Magnitude
of Change

Reported

Dec 2024

Magnitude
of Change

Predicted

Dec 2024

Magnitude
of Change

Higher

47 %

+9.3 %

31 %

+10.9 %

37 %

+7.9 %

Same

50 %

NA

66 %

NA

61 %

NA

Lower

3 %

-9.6 %

3 %

-7.6 %

2 %

-6.4 %

Net Average

+4.1 %

+3.2 %

+2.8 %

The principal means of achieving increases in production or provision capacity in 2024 were (in order of importance):

1)     Additional plant and/or equipment
2)     Additional personnel (permanent, temporary or contract)
3)     More hours worked with existing personnel
4)     Replaced equipment with technically advanced equipment.

CAPITAL EXPENDITURES — 2024 vs. 2023

Manufacturing
Purchasing and supply executives report 2024 capital expenditures increased 5.2 percent on average when compared to 2023 levels. Expenditures for 2024 beat survey respondents’ previous expectations, as they predicted an increase of 1 percent for the year in May 2024. The 33 percent of purchasers who reported increased capital expenditures in 2024 indicated an average increase of 30 percent, while the 20 percent who said their capital spending was reduced reported an average decrease of 21.2 percent. Forty-seven percent of respondents said their spend levels were unchanged in 2024. The 11 industries showing increases in capital expenditures for 2024 — listed in order of percentage increase — are: Food, Beverage & Tobacco Products; Paper Products; Furniture & Related Products; Computer & Electronic Products; Transportation Equipment; Nonmetallic Mineral Products; Miscellaneous Manufacturing; Chemical Products; Fabricated Metal Products; Wood Products; and Machinery.

Services
Services supply management executives report their level of capital expenditures in 2024 increased 2.8 percent year over year. This is lower than the 3.9 percent increase reported for 2023 and marginally lower than the 2.9-percent increase predicted by respondents in May 2024. Thirty-two percent report increases averaging 16.6 percent, while 2.2 percent report decreases averaging 11.8 percent. Forty-six percent indicate they spent the same on capital expenditures in 2024 as in 2023. The 14 industries experiencing increases in capital expenditures in 2024 — listed in order of percentage increase — are: Accommodation & Food Services; Management of Companies & Support Services; Utilities; Health Care & Social Assistance; Public Administration; Educational Services; Mining; Wholesale Trade; Professional, Scientific & Technical Services; Agriculture, Forestry, Fishing & Hunting; Finance & Insurance; Information; Transportation & Warehousing; and Arts, Entertainment & Recreation.

Capital Expenditures 2024 vs. 2023

Manufacturing

Services

Predicted
May 2024

Reported
Dec 2024

Magnitude
of Change

Predicted
May 2024

Reported
Dec 2024

Magnitude
of Change

Higher

24 %

33 %

+30.0 %

25 %

32 %

+16.6 %

Same

62 %

47 %

NA

63 %

46 %

NA

Lower

14 %

20 %

-21.2 %

12 %

22 %

-11.8 %

Net Average

+1.0 %

+5.6 %

+1.4 %

+2.8 %

PREDICTED CAPITAL EXPENDITURES — 2025 vs. 2024

Manufacturing
Purchasing and supply executives expect capital expenditures to increase 5.2 percent in 2025. The 35 percent of respondents predicting increased capital expenditures in 2025 indicate an average increase of 26.2 percent, while the 22 percent who said their capital spending would be reduced predict an average decrease of 19.4 percent. The remaining 43 percent said they expect to spend the same in 2025 as in 2024. The 14 industries predicting increases in capital expenditures for 2025 — in the following order — are: Petroleum & Coal Products; Paper Products; Printing & Related Support Activities; Wood Products; Nonmetallic Mineral Products; Electrical Equipment, Appliances & Components; Primary Metals; Transportation Equipment; Computer & Electronic Products; Machinery; Food, Beverage & Tobacco Products; Textile Mills; Chemical Products; and Miscellaneous Manufacturing.

Services
Services purchasing and supply executives are expecting an increase of 5.1 percent in capital expenditures in 2025, higher than the 2.8 percent increase reported for 2024. The 33 percent of respondents expecting to spend more on capital expenditures predict an average increase of 21 percent. An additional 17 percent anticipate a decrease averaging 11 percent. Fifty percent expect to spend the same on capital expenditures in 2025. The 12 industries expecting increases in capital expenditures in 2025 — listed in order of percentage increase — are: Agriculture, Forestry, Fishing & Hunting; Other Services; Accommodation & Food Services; Health Care & Social Assistance; Utilities; Public Administration; Construction; Educational Services; Information; Professional, Scientific & Technical Services; Finance & Insurance; Wholesale Trade; Arts, Entertainment & Recreation; and Transportation & Warehousing.

Predicted Capital Expenditures 2025 vs. 2024

Manufacturing

Services

Predicted

Dec 2024

Magnitude

of Change

Predicted

Dec 2024

Magnitude

of Change

Higher

35 %

+26.2 %

33 %

+21.0 %

Same

43 %

NA

50 %

NA

Lower

22 %

-19.4 %

17 %

-11.0 %

Net Average

+5.2 %

+5.1 %

PRICES — Changes Between End of 2023 and End of 2024

Manufacturing
After a May 2024 forecast of a 1.9-percent increase in prices paid for raw materials in 2024, survey respondents report price increases averaging 3 percent for the year. The 56 percent who say their prices are higher now than at the end of 2023 report an average increase of 7.5 percent, while the 20 percent who report lower prices indicate an average decrease of 6 percent. The remaining 24 percent report no change in 2024. The six industries experiencing price increases above the average of 3 percent in 2024 — listed in order: Primary Metals; Textile Mills; Electrical Equipment, Appliances & Components; Food, Beverage & Tobacco Products; Computer & Electronic Products; and Machinery.

Manufacturing Price Changes Between End of 2023 and End of 2024

Predicted
Dec 2023

Magnitude

of Change

Predicted
May 2024

Magnitude
of Change

Reported

Dec 2024

Magnitude

of Change

Higher

52 %

+7.1 %

47 %

+6.1 %

56 %

+7.5 %

Same

24 %

NA

33 %

NA

24 %

NA

Lower

24 %

-5.2 %

20 %

-5.2 %

20 %

-6.0 %

Net Average

+3.3 %

+1.9 %

+3.0 %

Services
In 2024, services supply executives report, prices paid increased by 5.2 percent. This is more than the 3.2-percent increase they predicted in May 2024 and more than the 3.4-percent increase for 2024 predicted one year ago. Sixty-seven percent of respondents report price increases averaging 8.7 percent. Ten percent indicate decreased prices, with an average reduction of 6 percent, and 23 percent of respondents did not experience price changes this year. The four industries experiencing price increases above the average of 5.2 percent in 2024 are: Real Estate, Rental & Leasing; Other Services; Public Administration; and Educational Services.

Services Price Changes Between End of 2023 and End of 2024

Predicted
Dec 2023

Magnitude

of Change

Predicted
May 2024

Magnitude
of Change

Reported

Dec 2024

Magnitude

of Change

Higher

59 %

+6.9 %

48 %

+7.2 %

67 %

+8.7 %

Same

27 %

NA

45 %

NA

23 %

NA

Lower

14 %

-4.8 %

7 %

-5.0 %

10 %

-6.0 %

Net Average

+3.4 %

+3.2 %

+5.2 %

PRICES – Predicted Changes Between End of 2024 and May 2025

Manufacturing
Fifty-nine percent of purchasing and supply executives expect the prices they pay to increase in the first five months of 2025 by an average of 6 percent, while 13 percent anticipate decreases averaging 4 percent. Including the 28 percent who expect no change in prices, respondents expect a net average overall price increase of 3 percent before the end of May. The seven industries predicting an average increase in prices paid of 3 percent or higher in the first five months of 2025 — listed in order — are: Electrical Equipment, Appliances & Components; Petroleum & Coal Products; Food, Beverage & Tobacco Products; Wood Products; Transportation Equipment; Chemical Products; and Primary Metals.

Services
Services survey respondents predict purchases in the first five months of 2025 will cost an average of 4.3 percent more than at the end of 2024. This is less than the increase reported for calendar year 2024. Sixty percent of services respondents predict the prices they pay will increase an average of 8.1 percent before the end of May, 10 percent of respondents expect price decreases averaging 5.6 percent, and the remaining 30 percent predict no change in prices. The six industries predicting average price increases of at least 4.3 percent in the first five months of 2025 — listed in order of percentage increase — are: Real Estate, Rental & Leasing; Management of Companies & Support Services; Public Administration; Utilities; Wholesale Trade; and Agriculture, Forestry, Fishing & Hunting.

Prices – Predicted Changes Between End of 2024 and May 2025

Manufacturing

Services

Predicted

Dec 2024

Magnitude
of Change

Predicted

Dec 2024

Magnitude

of Change

Higher

59 %

+6.0 %

60 %

+8.1 %

Same

28 %

NA

30 %

NA

Lower

13 %

-4.0 %

10 %

-5.6 %

Net Average

+3.0 %

+4.3 %

PRICES — Predicted Changes Between End of 2024 and End of 2025

Manufacturing
Respondents predict a net average increase in prices paid of 3.3 percent between December 2024 and December 2025. Sixty-two percent of respondents expect an average price increase of 6.2 percent in 2025, while 15 percent expect an average reduction of 5.5 percent. The remaining 23 percent expect no change in their average prices paid for the year. The eight industries expecting price increases above the predicted average of 3 percent by the end of 2025 — listed in order — are: Wood Products; Electrical Equipment, Appliances & Components; Petroleum & Coal Products; Food, Beverage & Tobacco Products; Furniture & Related Products; Chemical Products; Machinery; and Transportation Equipment.

Services
For all of 2025, services supply management executives expect their prices to increase an average of 5.3 percent. Seventy-two percent of respondents expect increases averaging 8.3 percent, 10 percent anticipate prices to drop an average of 6.3 percent, and 18 percent foresee no change in prices next year. The six industries expecting greater than the 5.3-percent average price increase by the end of 2025 — listed in order of percentage increase — are: Management of Companies & Support Services; Real Estate, Rental & Leasing; Public Administration; Agriculture, Forestry, Fishing & Hunting; Wholesale Trade; and Utilities.

Predicted Price Changes Between End of 2024 and End of 2025

Manufacturing

Services

Predicted

Dec 2024

Magnitude

of Change

Predicted

Dec 2024

Magnitude

of Change

Higher

62 %

+6.2 %

72 %

+8.3 %

Same

23 %

NA

18 %

NA

Lower

15 %

-5.5 %

10 %

-6.3 %

Net Average

+3.0 %

+5.3 %

LABOR AND BENEFIT COSTS — Predicted Rate Change End of 2024 vs. End of 2025

Manufacturing
Purchasing and supply executives expect higher overall labor and benefit costs for 2025. Sixty-nine percent of respondents expect labor and benefit costs to grow by an average of 5.1 percent for all of 2025, while the 2 percent forecasting lower costs project an average decrease of 5.3 percent. Including the 29 percent of respondents who believe costs will remain the same, the overall net rate of increase is expected to be 3.3 percent for the year. The nine industries expecting to pay an increase of 3.3 percent or greater — listed in order — are: Textile Mills; Petroleum & Coal Products; Primary Metals; Electrical Equipment, Appliances & Components; Paper Products; Wood Products; Fabricated Metal Products; Food, Beverage & Tobacco Products; and Transportation Equipment.

Services
Services purchasing and supply executives expect a 3.5-percent increase in labor and benefit costs in 2025. Seventy-three percent of respondents expect such costs to increase by an average of 5.5 percent. Another 4 percent of respondents expect labor and benefit costs to shrink by an average of 13.3 percent, and 23 percent believe costs will remain stable during 2025. The five industries expecting to pay an increase of 3.5 percent or higher are: Accommodation & Food Services; Real Estate, Rental & Leasing; Public Administration; Retail Trade; and Wholesale Trade.

  Labor and Benefit Costs — Predicted Rate Change End of 2024 vs. End of 2025

Manufacturing

Services

Predicted
for 2024
Dec 2023

Predicted
for 2025
Dec 2024

Magnitude

of Change

Predicted
for 2024

Dec 2023

Predicted
for 2025

Dec 2024

Magnitude

of Change

Higher

70 %

69 %

+5.1 %

65 %

73 %

+5.5 %

Same

28 %

29 %

NA

32 %

23 %

NA

Lower

2 %

2 %

-5.3 %

3 %

4 %

-13.3 %

Net Average

+5.2 %

+3.3 %

+3.3 %

+3.5 %

EMPLOYMENT — Change in Overall Employment

Manufacturing
ISM’s Manufacturing panelists report that sector employment decreased 1.1 percent in 2024 and forecast that employment will increase by 0.8 percentage point, on average, for the full year of 2025. Twenty-eight percent of respondents expect employment to be, on average, 6.6 percent higher in 2025, while 18 percent predict employment to be lower by an average of 5.7 percent. The remaining 54 percent of respondents expect their employment levels to be unchanged in 2025. The 11 industries predicting increases in employment in 2025 — listed in order — are: Plastics & Rubber Products; Food, Beverage & Tobacco Products; Wood Products; Machinery; Computer & Electronic Products; Transportation Equipment; Fabricated Metal Products; Paper Products; Furniture & Related Products; Miscellaneous Manufacturing; and Primary Metals.

Manufacturing Change in Overall Employment

Reported

for 2023
(since Dec
2022)

Magnitude

of Change

Reported

for 2024
(since Dec
2023)

Magnitude

of Change

Predicted
for 2025

Dec 2024

Magnitude

of Change

Higher

32 %

+8.9 %

24 %

+6.6 %

28 %

+6.6 %

Same

39 %

NA

44 %

NA

54 %

NA

Lower

29 %

-11.0 %

32 %

-8.5 %

18 %

-5.7 %

Net Average

-0.6 %

-1.1 %

+0.8 %

Services
ISM’s Services panelists report that sector employment was up 0.7 percent for all of 2024. They forecast that employment will increase 0.8 percent by the end of 2025. In the coming year, 28 percent of respondents expect higher levels of employment (up 6.7 percent on average), 11 percent anticipate lower levels (down 10 percent on average), and 61 percent expect their employment levels to be unchanged. The 11 industries anticipating increases in employment in 2025 — listed in order — are: Accommodation & Food Services; Mining; Wholesale Trade; Construction; Public Administration; Management of Companies & Support Services; Finance & Insurance; Health Care & Social Assistance; Professional, Scientific & Technical Services; Other Services; and Utilities.

Services Change in Overall Employment

Reported

for 2023
(since Dec
2022)

Magnitude

of Change

Reported

for 2024
(since Dec
2023)

Magnitude

of Change

Predicted
for 2025

Dec 2024

Magnitude

of Change

Higher

40 %

+8.4 %

29 %

+9.9 %

28 %

+6.7 %

Same

41 %

NA

47 %

NA

61 %

NA

Lower

19 %

-8.1 %

24 %

-9.1 %

11 %

-10.0 %

Net Average

+1.9 %

+0.7 %

+0.8 %

EXPORT BUSINESS — Predicted Change for Next Half Year (First Half of 2025)

Manufacturing
Survey responses indicate executives expect increases in new export orders for the first half of 2025. Of the 74 percent of respondents who indicated their companies track export activity, 38 percent predict an increase (35 percent moderate and 3 percent substantial) over the next six months. Fourteen percent of respondents predict a decrease (14 percent moderate and 0 percent substantial) in their exports, and 48 percent anticipate no change in exports over the next six months. The 13 industries expecting growth in exports during the first half of 2025 — listed in order — are: Nonmetallic Mineral Products; Miscellaneous Manufacturing; Furniture & Related Products; Paper Products; Chemical Products; Food, Beverage & Tobacco Products; Plastics & Rubber Products; Computer & Electronic Products; Electrical Equipment, Appliances & Components; Fabricated Metal Products; Machinery; and Transportation Equipment.

Services
For the first half of 2025, respondents whose organizations provide services outside the U.S. are optimistic concerning business. Of the 17 percent of Services respondents who report that their companies measure exports, 15 percent predict an increase (15 percent moderate and 0 percent substantial) over the next six months. Six percent of respondents expect a decrease in exports (6 percent moderate and 0 percent substantial), and 79 percent anticipate no change in exports over the next six months. Of the industries that track exports, the four that expect growth in the first half of 2025 are: Information; Transportation & Warehousing; Educational Services; and Professional, Scientific & Technical Services.

Predicted Change in Export Business — Next Half Year

Manufacturing

Services

Predicted
For 2024

Predicted
For 2025

Predicted
For 2024

Predicted
For 2025

First Half
of 2024

Predicted
Dec 2023

First Half
of 2025

Predicted
Dec 2024

First Half
of 2024

Predicted
Dec 2023

First Half
of 2025

Predicted
Dec 2024

Substantial Increase

2 %

3 %

0 %

0 %

Moderate Increase

40 %

35 %

22 %

15 %

No Change

49 %

48 %

76 %

79 %

Moderate Decrease

9 %

14 %

2 %

6 %

Substantial Decrease

0 %

0 %

0 %

0 %

Diffusion Index

66.2 %

62.6 %

59.8 %

54.3 %

IMPORT BUSINESS — Predicted Change for Next Half Year (First Half of 2025)

Manufacturing
Respondents expect increases in imports in the first half of 2025. Of the 87 percent of purchasers who reported that their companies import materials, 30 percent predict an increase over the next six months (26 percent moderate and 4 percent substantial), while 21 percent predict a decrease (20 percent moderate and 1 percent substantial). The remaining 49 percent of survey respondents expect no change in imports in the first half of 2025. The seven industries expecting growth in imports — listed in order — are: Miscellaneous Manufacturing; Plastics & Rubber Products; Wood Products; Computer & Electronic Products; Electrical Equipment, Appliances & Components; Food, Beverage & Tobacco Products; and Chemical Products.

Services
Services executives’ expectations for import activity for the first half of 2025 have decreased compared to their expectations in December 2024 for the first half of 2025. Of the 44 percent of services respondents who report their organizations import materials and services, 16 percent (16 percent moderate and 0 percent substantial) predict an increase during the first half of 2025. Fourteen percent of respondents (14 percent moderate and 0 percent substantial) predict a decrease. The remaining 70 percent expect no change in imports over the next six months. The six industries expecting growth in imports — listed in order — are: Arts, Entertainment & Recreation; Retail Trade; Wholesale Trade; Information; Professional, Scientific & Technical Services; and Educational Services.

Predicted Change in Import Business — Next Half Year

Manufacturing

Services

Predicted
For 2024

Predicted
For 2025

Predicted
For 2024

Predicted
For 2025

First Half
of 2024

Predicted
Dec 2023

First Half
of 2025

Predicted
Dec 2024

First Half
of 2024

Predicted
Dec 2023

First Half
of 2025

Predicted
Dec 2024

Substantial Increase

2 %

4 %

3 %

0 %

Moderate Increase

33 %

26 %

33 %

16 %

No Change

48 %

49 %

52 %

70 %

Moderate Decrease

16 %

20 %

12 %

14 %

Substantial Decrease

1 %

1 %

0 %

0 %

Diffusion Index

58.9 %

54.7 %

61.7 %

50.8 %

INVENTORY-TO-SALES RATIO

Manufacturing
Among manufacturing panelist companies, 18 percent anticipate increasing their purchased inventory-to-sales ratio during 2025. An additional 20 percent expect their ratio to drop, and 62 percent forecast no change. The diffusion index of 49.3 percent suggests the inventory-to-sales ratio will decrease in 2025.

Services
Ten percent of respondents’ companies project increasing their purchased inventory-to-sales ratio during 2025. An additional 5 percent expect their ratio to drop, and 85 percent forecast no change. The diffusion index of 52.3 percent suggests the inventory-to-sales ratio will increase in 2025.

Predicted Change in Purchased Inventory-to-Sales Ratio

Manufacturing

Services

For 2024

Predicted

Dec 2023

For 2025

Predicted

Dec 2024

For 2024

Predicted

Dec 2023

For 2025

Predicted

Dec 2024

Greater

15 %

18 %

18 %

10 %

Same

61 %

62 %

74 %

85 %

Smaller

24 %

20 %

8 %

5 %

Diffusion Index

45.4 %

49.3 %

55.0 %

52.3 %

Note: A diffusion index above 50 percent would indicate an increase in the inventory-to-sales ratio; below 50 percent, a decrease in the ratio.

U.S. DOLLAR — Predicted Strength vs. Major Trading Currencies — in 2025 — Manufacturing Only

Manufacturing
Purchasing and supply executives are expecting the U.S. dollar will generally strengthen in 2025 against all the foreign currencies listed below. The average diffusion index for this forecast is 62.8 percent, an increase of 8.5 percentage points compared to the December 2023 forecast average of 54.3 percent for 2024.

U.S. Dollar
Will Be:

Euro

Canada
Dollar

British

Pound

Japanese

Yen

Mexican

Peso

Korean
Won

Taiwan

New
Dollar

Stronger than

48 %

45 %

41 %

37 %

54 %

32 %

37 %

Same as

32 %

43 %

37 %

45 %

35 %

53 %

49 %

Weaker than

20 %

12 %

22 %

18 %

11 %

15 %

14 %

Diffusion Index

63.8 %

66.4 %

59.8 %

59.1 %

70.9 %

58.5 %

61.1 %

Note: A diffusion index above 50 percent would predict a generally stronger U.S. dollar; below 50 percent, a generally weaker U.S. dollar, with the distance from 50 percent indicative of the predicted strength or weakness.

BUSINESS REVENUES

Business Revenues Comparison — 2024 vs. 2023

Manufacturing
Overall, revenues increased for manufacturers. Forty-four percent of respondents say the companies’ revenues were better than in 2023, increasing on average 8.5 percent. Twenty-six percent say revenues decreased in 2024 by an average of 11.7 percent, and the remaining 30 percent indicate no change. Overall, purchasing and supply executives indicate a net increase of 0.8 percentage point in business revenues for 2024 over 2023. This is less than the 2.1-percent increase that was forecast in May 2024 for all of 2024 and much less than the 5.6-percent increase predicted in December 2023. The 10 industries reporting increases in revenues in 2024 — listed in order — are: Computer & Electronic Products; Miscellaneous Manufacturing; Furniture & Related Products; Printing & Related Support Activities; Electrical Equipment, Appliances & Components; Food, Beverage & Tobacco Products; Transportation Equipment; Nonmetallic Mineral Products; Paper Products; and Wood Products.

Manufacturing Business Revenues — 2024 vs. 2023

Predicted

Dec 2023

% Change

Predicted

May 2024

% Change

Reported

Dec 2024

% Change

Higher

58 %

+9.2 %

44 %

+8.6 %

44 %

+8.5 %

Same

29 %

NA

42 %

NA

30 %

NA

Lower

13 %

-10.3 %

14 %

-12.3 %

26 %

-11.7 %

Net Average

+5.6 %

+2.1 %

+0.8 %

Services
Services supply management executives report that business revenues for 2024 increased year over year by 3.7 percent. This is more than the 2.9-percent increase predicted for the year in May 2024. The 51 percent of respondents reporting better business revenues in 2024 than in 2023 estimate an average revenue increase of 9.6 percent. This contrasts with an average decrease of 10.5 percent reported by the 11 percent of respondents who project worse business in 2024. The remaining 38 percent have experienced no change in 2024. The 18 industries reporting increases in revenues in 2024 — in the following order — are: Professional, Scientific & Technical Services; Accommodation & Food Services; Mining; Transportation & Warehousing; Arts, Entertainment & Recreation; Real Estate, Rental & Leasing; Finance & Insurance; Public Administration; Construction; Agriculture, Forestry, Fishing & Hunting; Other Services; Management of Companies & Support Services; Retail Trade; Health Care & Social Assistance; Information; Educational Services; Utilities; and Wholesale Trade.

Services Business Revenues — 2024 vs. 2023

Predicted

Dec 2023

% Change

Predicted

May 2024

% Change

Reported

Dec 2024

% Change

Higher

43 %

+17.2 %

36 %

+10.3 %

51 %

+9.6 %

Same

52 %

NA

54 %

NA

38 %

NA

Lower

5 %

-9.2 %

10 %

-7.5 %

11 %

-10.5 %

Net Average

+6.9 %

+2.9 %

+3.7 %

Business Revenues Prediction for 2025

Manufacturing
Manufacturing survey respondents forecast that business revenues for 2025 will be stronger than in 2024. The 60 percent of respondents forecasting better organizational business revenues in 2025 estimate an average increase of 9 percent. This contrasts with an average decrease of 10.2 percent forecast by the 12 percent who predict lower business revenues in 2025. Including the 28 percent who see no change in 2025, the forecast for overall net increase in business revenues for 2025 is 4.2 percent. Sixteen of the 18 manufacturing industries expect revenue improvement in 2025, listed in order of largest to smallest projected increase: Computer & Electronic Products; Machinery; Electrical Equipment, Appliances & Components; Food, Beverage & Tobacco Products; Petroleum & Coal Products; Transportation Equipment; Miscellaneous Manufacturing; Paper Products; Primary Metals; Plastics & Rubber Products; Chemical Products; Nonmetallic Mineral Products; Wood Products; Printing & Related Support Activities; Furniture & Related Products; and Fabricated Metal Products.

Services
Services survey respondents forecast that their companies’ business revenues for 2025 will improve by an average of 3.9 percent. This is slightly more than the 3.7-percent increase reported for 2024, but less than the 6.9-percent increase predicted one year ago for 2024 revenues. The 59 percent of respondents forecasting better business in 2025 estimate an average revenue increase of 7.8 percent. This contrasts with an average decrease of 10.7 percent forecast by the 7 percent who predict worse business in 2025. The remaining 34 percent see no change. The 17 industries expecting revenue increases in 2025 — listed in order of largest to smallest projected increase — are: Professional, Scientific & Technical Services; Accommodation & Food Services; Other Services; Construction; Management of Companies & Support Services; Mining; Arts, Entertainment & Recreation; Transportation & Warehousing; Retail Trade; Wholesale Trade; Finance & Insurance; Information; Public Administration; Utilities; Real Estate, Rental & Leasing; Educational Services; and Health Care & Social Assistance.

Business Revenues — 2025 vs. 2024

Manufacturing

Services

Predicted

Dec 2024

% Change

Predicted

Dec 2024

% Change

Higher

60 %

+9.0 %

59 %

+7.8 %

Same

28 %

NA

34 %

NA

Lower

12 %

-10.2 %

7 %

-10.7 %

Net Average

+4.2 %

+3.9 %

PROFIT MARGINS

Manufacturing
Survey respondents report that profit margins decreased on average during the second and third quarters of 2024. Twenty-six percent of respondents’ companies experienced an increase, 34 percent had lower margins, and 40 percent reported no change. Expectations are higher between now and May 2025, as 30 percent of respondents forecast better profit margins, 19 percent predict lower profit margins, and 51 percent predict no change. The 11 industries expecting an increase in profit margins through May 2025 — listed in order of percentage increase — are: Paper Products; Primary Metals; Textile Mills; Miscellaneous Manufacturing; Computer & Electronic Products; Plastics & Rubber Products; Machinery; Food, Beverage & Tobacco Products; Fabricated Metal Products; Electrical Equipment, Appliances & Components; and Chemical Products.

Services
Among services supply management executives, 21 percent indicated their organizations experienced an increase in profit margins during the second and third quarters of 2024, 27 percent found smaller profit margins, and 52 percent had no change in margins during that timeframe. From now through May 2025, 36 percent of supply managers expect improved profit margins, 19 percent expect lower profit margins, and the remaining 45 percent of respondents anticipate no change. The nine industries expecting an increase in profit margins through May 2025 are, in the following order: Accommodation & Food Services; Real Estate, Rental & Leasing; Retail Trade; Information; Management of Companies & Support Services; Professional, Scientific & Technical Services; Wholesale Trade; Educational Services; and Utilities.

Profit Margins

Manufacturing

Services

May 2024 through
Dec 2024

Reported Dec 2024

Dec 2024 through
May 2025

Predicted Dec 2024

May 2024 through
Dec 2024

Reported Dec 2024

Dec 2024 through
May 2025

Predicted Dec 2024

Better

26 %

30 %

21 %

36 %

Same

40 %

51 %

52 %

45 %

Worse

34 %

19 %

27 %

19 %

Diffusion Index

45.7 %

56.1 %

46.7 %

59.0 %

BUSINESS COMPARISON

The First Half of 2025 Compared with the Last Half of 2024

Manufacturing
Manufacturing survey respondents are optimistic about the next six months, as reflected in the diffusion index reading of 60.2 percent. Comparing their outlook for the first half of 2025 to the last half of 2024, 38 percent predict it will be better, 17 percent predict it will be worse, and 45 percent expect no change. The 14 industries expecting improvement in the first half of 2025 — listed in order — are: Textile Mills; Computer & Electronic Products; Petroleum & Coal Products; Miscellaneous Manufacturing; Paper Products; Electrical Equipment, Appliances & Components; Wood Products; Plastics & Rubber Products; Food, Beverage & Tobacco Products; Furniture & Related Products; Primary Metals; Fabricated Metal Products; Transportation Equipment; and Chemical Products.

Services
Services purchasing and supply executives feel positive about the first half of 2025. The diffusion index indicating current expectations registered 64 percent. Thirty-seven percent of respondents expect the first half of next year to be better than the last half of 2024. Ten percent anticipate it will be worse, and 53 percent predict no change. The 14 industries expecting improvement in the first half of 2025 — listed in order — are: Accommodation & Food Services; Management of Companies & Support Services; Other Services; Wholesale Trade; Arts, Entertainment & Recreation; Transportation & Warehousing; Public Administration; Professional, Scientific & Technical Services; Utilities; Educational Services; Finance & Insurance; Health Care & Social Assistance; Retail Trade; and Construction.

Business — First Half 2025 vs. Last Half 2024

Manufacturing

Services

Predicted

Dec 2024

Predicted

Dec 2024

Better

38 %

37 %

Same

45 %

53 %

Worse

17 %

10 %

Diffusion Index

60.2 %

64.0 %

Note: A diffusion index above 50 percent would generally indicate an expectation of the first half of the coming year being better than the second half of the current year.

The Second Half of 2025 Compared with the First Half of 2025

Manufacturing
Purchasing and supply executives in manufacturing are even more optimistic about the second half of 2025 compared to the first half. The share of survey respondents who forecast the second half of 2025 to be better than the first half is 50 percent, while 9 percent expect it to be worse, and 41 percent expect no change. The diffusion index figure for the second half of 2025 is 70.3 percent, compared to 60.2 percent for the first half of 2025. The 15 industries predicting improvement in the second half of 2025 — listed in order — are: Wood Products; Computer & Electronic Products; Textile Mills; Primary Metals; Machinery; Fabricated Metal Products; Furniture & Related Products; Food, Beverage & Tobacco Products; Chemical Products; Miscellaneous Manufacturing; Nonmetallic Mineral Products; Transportation Equipment; Electrical Equipment, Appliances & Components; Paper Products; and Plastics & Rubber Products.

Services
Services purchasing and supply executives feel more optimistic about the second half of 2025 as compared to the first half of the year. (The diffusion index reading for the second half is 66.7 percent; it is 64 percent for the first half.) The share of respondents who currently forecast the second half of 2025 to be better than the first half is 45 percent, while 11 percent expect it to be worse. An additional 44 percent of purchasers expect no change. The 15 industries expecting improvement in the second half of 2025 — listed in order — are: Accommodation & Food Services; Arts, Entertainment & Recreation; Retail Trade; Other Services; Construction; Wholesale Trade; Real Estate, Rental & Leasing; Professional, Scientific & Technical Services; Public Administration; Utilities; Educational Services; Health Care & Social Assistance; Management of Companies & Support Services; Information; and Transportation & Warehousing.

Business — Second Half 2025 vs. First Half 2025

Manufacturing

Services

Predicted

Dec 2024

Predicted

Dec 2024

Better

50 %

45 %

Same

41 %

44 %

Worse

9 %

11 %

Diffusion Index

70.3 %

66.7 %

Note: A diffusion index above 50 percent would generally indicate an expectation of the second half of the coming year being better than the first half.

OUTLOOK FOR THE NEXT 12 MONTHS

Manufacturing
Compared to the outlook for 2024 reported in December 2023, survey respondents this year are more optimistic about the outlook for 2025. Forty-three percent of respondents believe 2025 will be better than 2024. Forty-two percent of respondents believe 2025 will be the same as 2024, and 15 percent believe 2025 will be worse than 2024. The resulting diffusion index for the 2025 outlook is 63.5 percent, compared with 56.5 percent for 2024.

Services
Services survey respondents are overall more optimistic compared to their predictions for 2024. A larger proportion of respondents this year believe 2025 will be better than 2024. This is bolstered by a decrease in the proportion of respondents indicating that 2025 will be worse. The diffusion index for the 2025 outlook of 63.7 percent is higher than the diffusion index going into 2024 (55.3 percent).

Outlook — Next 12 Months

Manufacturing

Services

Predicted
for 2024
Dec 2023

Predicted
for 2025
Dec 2024

Predicted
for 2024
Dec 2023

Predicted
for 2025

Dec 2024

Better

34 %

43 %

33 %

39 %

Same

46 %

42 %

44 %

49 %

Worse

20 %

15 %

23 %

12 %

Diffusion Index

56.5 %

63.5 %

55.3 %

63.7 %

SPECIAL QUESTION TOPIC #1: HIRING WORKERS TO FILL OPEN POSITIONS

We asked the Business Survey panelists, “In the past six months, has your company had difficulty hiring workers to fill open positions?”

Respondents indicated:

Hiring Workers to Fill Open Positions

Manufacturing

Services

Reported
Dec
2021

Reported
Dec
2022

Reported
Dec
2023

Reported
Dec
2024

Reported
Dec
2021

Reported
Dec
2022

Reported
Dec
2023

Reported
Dec
2024

We have had difficulty hiring

81 %

77 %

59 %

45 %

81 %

84 %

75 %

42 %

We have not had difficulty

12 %

22 %

37 %

48 %

13 %

10 %

21 %

52 %

Not applicable (we have not had any open positions)

7 %

1 %

4 %

7 %

6 %

6 %

4 %

6 %

SPECIAL QUESTION TOPIC #2: HIRING DIFFICULTIES

We asked, “If ‘yes,’ what have you done to deal with these difficulties?”

Respondents indicated:

If “Yes,” What Have You Done?

Manufacturing

Services

Reported
Dec
2021

Reported
Dec
2022

Reported
Dec
2023

Reported
Dec
2024

Reported
Dec
2021

Reported
Dec
2022

Reported
Dec
2023

Reported
Dec

2024

We raised wages to recruit new hires

43 %

45 %

51 %

37 %

44 %

51 %

43 %

42 %

We didn’t hire as many as we would have liked

35 %

34 %

22 %

26 %

43 %

32 %

43 %

33 %

We lowered our hiring standards

6 %

10 %

10 %

11 %

3 %

7 %

6 %

3 %

No difficulty because we weren’t looking for workers

12 %

3 %

6 %

11 %

0 %

0 %

0 %

0 %

Something else

4 %

8 %

11 %

15 %

10 %

10 %

8 %

22 %

SPECIAL QUESTION TOPIC #3: NO HIRING DIFFICULTIES

We asked, “If you have not had difficulty hiring, why not?”

Respondents indicated:

If “No,” Why not?

Manufacturing

Services

Reported
Dec
2021

Reported
Dec
2022

Reported
Dec 2
023

Reported
Dec
2024

Reported
Dec
2021

Reported
Dec
2022

Reported
Dec
2023

Reported
Dec
2024

We raised wages to attract applicants

31 %

27 %

40 %

28 %

31 %

45 %

36 %

35 %

Local labor market had ample supply of applicants

20 %

17 %

23 %

41 %

17 %

5 %

23 %

37 %

We lowered our hiring standards

3 %

9 %

4 %

3 %

25 %

13 %

6 %

2 %

No difficulty because we weren’t trying to hire

25 %

16 %

21 %

18 %

10 %

17 %

19 %

7 %

Something else

21 %

31 %

12 %

10 %

17 %

20 %

16 %

18 %

SPECIAL QUESTION TOPIC #4: ABILITY TO PASS PRICING INCREASES

We asked, “Are you able to pass price increases to customers?”

Respondents indicated:

Pass Price Increases to Customers?

Manufacturing

Services

Reported
Dec
2022

Reported
Dec
2023

Reported
Dec
2024

Reported
Dec
2022

Reported
Dec
2023

Reported
Dec
2024

Yes

72 %

69 %

56 %

48 %

64 %

58 %

No

28 %

31 %

44 %

52 %

36 %

42 %

SPECIAL QUESTION TOPIC #5: CAUSE OF SUPPLY CHAIN DISRUPTIONS

We asked, “Are most of the supply chain disruptions in the manufacturing/services sectors due to foreign developments (for example, geopolitical turbulence for microchips or other foreign-sourced supplies) or to domestic developments (such as port delays or lack of truck drivers for domestically produced supplies like steel or aluminum)?”

Respondents indicated:

Cause of Supply Chain Disruptions

Manufacturing

Services

Reported
Dec
2022

Reported
Dec
2023

Reported
Dec
2024

Reported
Dec
2022

Reported
Dec
2023

Reported
Dec
2024

Foreign-Sourced

56 %

51 %

45 %

49 %

64 %

30 %

Domestic-Sourced

44 %

49 %

55 %

51 %

36 %

70 %

SPECIAL QUESTION TOPIC #6: LEVEL OF BACK ORDERS SUPPORTING PRODUCTION

We asked, “How do you see your current level of back orders supporting your production presently and over the new few months?”

Respondents indicated:

Back Orders Supporting Production?

Manufacturing

Services

Reported
Dec 2023

Reported
Dec 2024

Reported
Dec 2023

Reported
Dec 2024

The level of back orders should not impact production.

43 %

58 %

62 %

68 %

The level of back orders should have a small boost in production.

27 %

19 %

18 %

21 %

The level of back orders should have a large boost in production.

5 %

5 %

5 %

3 %

Declining back orders should be a drag on production.

25 %

18 %

15 %

8 %

SPECIAL QUESTION TOPIC #7: RESHORING FROM CHINA

We asked, “In the past six months, has your organization been impacted by reshoring production from China?”

Respondents indicated:

Reshoring From China Impact?

Manufacturing

Services

Reported
Dec 2023

Reported
Dec 2024

Reported
Dec 2023

Reported
Dec 2024

Yes, we are actively substituting domestic for production imports.

28 %

23 %

23 %

14 %

No, we are not reshoring from China.

48 %

56 %

62 %

65 %

No, we are shifting non-domestic, non-China supply chains.

24 %

21 %

15 %

21 %

SPECIAL QUESTION TOPIC #8: INCREASING INVENTORIES

Manufacturing
We asked, “Do you plan on increasing your inventory of semi-finished and finished goods over the first half of 2025?”

Our inventory is in line with expected demand (61%)Our inventory is insufficient to meet expected demand (11%)Our inventory currently exceeds expected demand (24%)Other (4%)

Services
We asked, “Do you plan on increasing your inventory of semi-finished and finished goods over the first half of 2025?”

Our inventory is in line with expected demand (65%)Our inventory is insufficient to meet expected demand (8%)Our inventory currently exceeds expected demand (11%)Other (16%)

SPECIAL QUESTION TOPIC #9: RETURN TO PRE-PANDEMIC NORMS

Manufacturing
We asked, “When do you anticipate supply chain conditions to be essentially back to pre-pandemic norms?”

They are already back to normal (45%)By next spring (9%)By the end of next summer (19%)By the end of 2024 (3%)Never (24%)

Services
We asked, “When do you anticipate supply chain conditions to be essentially back to pre-pandemic norms?”

They are already back to normal (42%)By next spring (15%)By the end of next summer (10%)By the end of 2024 (2%)Never (31%)

SUMMARY

Manufacturing
The manufacturing sector contracted in November for the eighth consecutive month, and the forecast indicates this trend may reverse in the first half of 2025 with continued strengthening in the second half.

Operating rate is currently at 82.3 percent.Production capacity increased by 1.7 percent in 2024.Production capacity is expected to increase by 4 percent in 2025Capital expenditures increased 5.6 percent in 2024.Capital expenditures are expected to increase 5.2 percent in 2025.Prices paid increased 3 percent in 2024.Overall, 2025 prices paid are expected to increase 3 percent.Labor and benefit costs are expected to increase 3.3 percent in 2025.Manufacturing employment is predicted to increase 0.8 percentage point in 2025.U.S. exports growth expected in 2025.U.S. imports growth expected in 2025.The U.S. dollar is expected to strengthen versus the currencies of seven major trading partners in 2025.Manufacturing revenues increased 0.8 percent in 2024.Manufacturing revenues are expected to increase 4.2 percent in 2025.Manufacturing supply managers have a positive outlook, with 43 percent of respondents predicting 2025 will be better than 2024, and 16 percent of respondents predicting 2025 will be worse than 2024.

Services
The services sector grew for the 5th month in a row in November, and the forecast indicates continued expansion in 2025.

Operating rate is currently at 87.4 percent.Production capacity increased 3.2 percent in 2024.Production and provision capacity is expected to increase 2.8 percent in 2025.Capital expenditures increased 2.8 percent in 2024.Capital expenditures are expected to increase 5.1 percent in 2025.Prices paid increased 5.2 percent in 2024.Prices paid are expected to increase 5.3 percent in 2025.Labor and benefit costs are expected to increase 3.5 percent in 2025.Employment is expected to increase 0.8 percent in 2025.Export levels expected to increase in 2025.Import growth expected in 2025.Services revenues are up 3.7 percent in 2024.Services revenues are expected to rise 3.9 percent in 2025.Services supply managers are positive in their outlook, with 39 percent of respondents predicting 2025 will improve compared to 2024.

*Miscellaneous Manufacturing includes items such as medical equipment and supplies, jewelry, sporting goods, toys and office supplies.

**Other Services include services such as equipment and machinery repairing; promoting or administering religious activities; grant making; advocacy; and providing dry-cleaning and laundry services, personal care services, death care services, pet care services, photofinishing services, temporary parking services, and dating services.

About This Report
The data presented herein is obtained from a survey of manufacturing and services supply executives nationwide during November 2024 based on information they have collected within their respective organizations. ISM® makes no representation, other than that stated within this release, regarding the individual company data collection procedures. The data should be compared to all other economic data sources when used in decision-making.

Data and Method of Presentation
In addition to this forecast, the Manufacturing ISM® Report On Business® is issued monthly and is considered by many economists to be the most reliable near-term economic barometer available. It is reviewed regularly by government agencies and economic business leaders. The report, compiled from responses to questions asked of purchasing and supply executives across the country, tracks industrial production, new orders, inventories, supplier deliveries, imports, exports, backlog of orders, employment, customers’ inventories, buying policies and prices. The report has been issued by the association since 1931, except during World War II. The composition of the Manufacturing Business Survey Panel is stratified according to the North American Industry Classification System (NAICS) and each of the following NAICS-based industry’s contribution to gross domestic product (GDP): Food, Beverage & Tobacco Products; Textile Mills; Apparel, Leather & Allied Products; Wood Products; Paper Products; Printing & Related Support Activities; Petroleum & Coal Products; Chemical Products; Plastics & Rubber Products; Nonmetallic Mineral Products; Primary Metals; Fabricated Metal Products; Machinery; Computer & Electronic Products; Electrical Equipment, Appliances & Components; Transportation Equipment; Furniture & Related Products; and Miscellaneous Manufacturing (products such as medical equipment and supplies, jewelry, sporting goods, toys and office supplies). The data are weighted based on each industry’s contribution to GDP. According to BEA estimates (the average of the fourth quarter 2022 GDP estimate and the GDP estimates for first, second, and third quarter 2023, as released on December 21, 2023), the six largest manufacturing industries are: Chemical Products; Transportation Equipment; Food, Beverage & Tobacco Products; Computer & Electronic Products; Machinery; and Fabricated Metal Products..

Covering the services sector, ISM debuted the Services ISM® Report On Business® in June 1998. The Services ISM Report On Business® is released on the third business day of each month and is based on data received from purchasing and supply executives across the country. The report covers business activity, new orders, backlog of orders, new export orders, inventory change, inventory sentiment, imports, prices, employment, and supplier deliveries. The Services Business Survey Panel responses are divided into the following NAICS code categories: Agriculture, Forestry, Fishing & Hunting; Mining; Utilities; Construction; Wholesale Trade; Retail Trade; Transportation & Warehousing; Information; Finance & Insurance; Real Estate, Rental & Leasing; Professional, Scientific & Technical Services; Management of Companies & Support Services; Educational Services; Health Care & Social Assistance; Arts, Entertainment & Recreation; Accommodation & Food Services; Public Administration; and Other Services (services such as Equipment & Machinery Repairing; Promoting or Administering Religious Activities; Grantmaking; Advocacy; and Providing Dry-Cleaning & Laundry Services, Personal Care Services, Death Care Services, Pet Care Services, Photofinishing Services, Temporary Parking Services, and Dating Services). The data are weighted based on each industry’s contribution to GDP. According to BEA estimates (the average of the fourth quarter 2022 GDP estimate and the GDP estimates for first, second, and third quarter 2023, as released on December 21, 2023), the six largest services sectors are: Real Estate, Rental & Leasing; Public Administration; Professional, Scientific, & Technical Services; Health Care & Social Assistance; Information; and Finance & Insurance.

The industries reporting growth, as indicated in the Manufacturing and Services ISM® Report On Business® monthly reports, and in this semiannual forecast, are listed in the order of most growth to least growth. For the industries reporting contraction or decreases, those are listed in the order of the highest level of contraction/decrease to the least level of contraction/decrease.

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About Institute for Supply Management®
Institute for Supply Management® (ISM®) is the first and leading not-for-profit professional supply management organization worldwide. Its community of more than 50,000 in more than 100 countries manages about US$1 trillion in corporate and government supply chain procurement annually. Founded in 1915 by practitioners, ISM is committed to advancing the practice of supply management to drive value and competitive advantage for its members, contributing to a prosperous and sustainable world. ISM empowers and leads the profession through the ISM® Report On Business®, its highly regarded certification and training programs, corporate services, events and assessments. The ISM® Report On Business®, Manufacturing, Services, and Hospital, are three of the most reliable economic indicators available, providing guidance to supply management professionals, economists, analysts, and government and business leaders. For more information, please visit: www.ismworld.org.

The full text version of each report is posted on ISM’s Home Page at www.ismworld.org on the first and third business days* of every month after 10:00 a.m. (ET). The one exception is in January, the reports are released on the second and fourth business day of the month.

The next Manufacturing ISM® Report On Business® featuring December 2024 data will be released at 10:00 a.m. ET on Friday, January 3, 2025.

The next Services ISM® Report On Business® featuring December 2024 data will be released at 10:00 a.m. ET on Tuesday, January 7, 2025.

*Unless the NYSE is closed.

Contact:                 

Kristina M. Cahill

Research Manager 

Report On Business® Analyst

Tempe, Arizona

+1.480.455.5910

email: kcahill@ismworld.org

 

 

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Technology

Siris to Acquire Equiniti’s Retirement Solutions, Customer Resolutions and Lenvi Businesses

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Transaction to be Completed in Parallel with the Closing of Equiniti’s Previously Announced Sale to Bullish

WEST PALM BEACH, Fla., July 24, 2026 /PRNewswire/ — Siris (together with its affiliates, “Siris”), a leading private equity firm focused on control investments in mission-critical services businesses, today announced that it has elected to exercise its option to maintain ownership of EQ Retirement Solutions (“EQRS”), EQ Customer Resolutions (“EQCR”) and Lenvi from Equiniti (“EQ”). The three businesses provide essential services to UK pension schemes, financial institutions and corporate clients.

The transaction follows Siris’s previously announced agreement to sell EQ to Bullish (NYSE: BLSH), under which Siris retained the option to acquire these businesses. It is expected to be completed in parallel with the closing of EQ’s previously announced sale to Bullish in January 2027, subject to customary closing conditions and required regulatory approvals.

EQRS is a leading provider of outsourced pension administration services and proprietary administration software, including its Compendia platform, supporting more than 10 million members and £10 billion in annual payments for many of the UK’s largest public and private sector pension schemes. EQCR helps financial institutions and other regulated businesses manage customer and complaints resolution, combining specialist staffing and technical expertise with proprietary case management software. Lenvi provides loan servicing software, standby servicing and fraud detection software for banks and non-bank lenders, with more than £100 billion of credit assets managed on behalf of over 150 lenders through its FCA-regulated platform.

Siris has owned EQ since 2021 and has invested significantly in the three businesses during that period. Under renewed and dedicated Siris ownership, the businesses will further accelerate investment in technology, including AI-enabled administration capabilities, onboarding capacity and enhanced member experience, while maintaining continuity of service for clients.

“Maintaining ownership of EQRS, EQCR and Lenvi will establish these businesses as a dedicated platform within our portfolio, with a clear mandate to invest in their growth,” said Frank Baker, Co-Founder and Managing Partner, and Grant Weisberg, Principal, at Siris. “We have seen firsthand the strength of these assets, the quality of their teams and the opportunities ahead for them. As a standalone platform with dedicated focus and resources behind them, these businesses will be well positioned to accelerate their momentum and create long-term value for all stakeholders in this next chapter.”

About Siris

Siris is a leading private equity firm focused on control investments in mission-critical services businesses. Based in West Palm Beach, Florida, Siris has deployed more than $9 billion of equity capital since inception. www.siris.com.

Media Contact

Madeline Jones / Kate Kelley
Joele Frank, Wilkinson Brimmer Katcher
Siris-JF@JoeleFrank.com
(212) 355-4449

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SOURCE Siris Capital Group, LLC

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The PMA Rallies the International Community to Act Before the Breaking Point: The Severance of Correspondent Banking Relationships Threatens the Economy and Life

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RAMALLAH, Palestine, July 24, 2026 /PRNewswire/ — The PMA Governor, Mr. Yahya Shunnar, warned during a high-level meeting convened by the Palestinian Monetary Authority, with the participation of several ambassadors and representatives of international financial institutions, of the grave consequences of the severance of correspondent banking relationships (CBR). He stressed that the continuation of the Israeli measures is driving the Palestinian economy toward collapse, threatening food security and the provision of essential services.

The PMA convened the session under the title “The Breaking Point: Sounding the Alarm Before the Collapse.” Featuring remarks by the Governor of the Central Bank of Jordan, Dr. Adel Al Sharkas; the Director General and Chairman of the Arab Monetary Fund, Dr. Fahad Al Turki, via videoconference; the IMF’s Resident Representative, Mr. Tobias Roy; the Senior Adviser UNSCO, Mr. Hansjoerg Strohmeyer; and the Chairman of the Association of Banks in Palestine, H.E. Mr. Maher Al-Masri.

Governor Shunnar urged the international community to act immediately to preserve CBRs — Palestine’s only gateway to goods and services worldwide under the Paris Economic Protocol — and to secure reliable, sustainable arrangements ensuring the uninterrupted flow of trade with Israel and the wider world.

Any disruption or termination of these relationships, he warned, would reach far beyond the financial sector and could rapidly escalate into an economic and humanitarian crisis. Broken supply chains could trigger shortages of fuel, energy, and essential food commodities, alongside rising prices, unemployment, and poverty — all amid a worsening fiscal crisis driven by Israel’s continued withholding of clearance revenues, which further limits the Palestinian government’s ability to meet its obligations and deliver essential services.

Shunnar noted that 90% of Palestinian exports go to Israel, while 100% of imports originate from or pass through it, some 60% directly. Israeli correspondent banks processed roughly NIS 51 billion in transactions during 2025, underscoring how critical these channels are to sustaining economic activity.

He added that nearly NIS 18 billion (about USD 6 billion) sits idle in bank vaults, sharply constraining the banking sector.

Participants acknowledged that the window for effective action is narrowing rapidly, and that averting this scenario requires urgent, coordinated intervention to secure stable, sustainable arrangements that keep the Palestinian banking sector connected to the global financial system.

Contact:
hshehadeh@pma.ps 
+972594202078

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Charter Announces Second Quarter 2026 Results

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STAMFORD, Conn., July 24, 2026 /PRNewswire/ — Charter Communications, Inc. (along with its subsidiaries, the “Company” or “Charter”), which operates the Spectrum brand, today reported financial and operating results for the three and six months ended June 30, 2026.

Second quarter Spectrum MobileTM lines increased by 406,000 and by 1.7 million over the last twelve months. As of June 30, 2026, Charter served 12.5 million mobile lines.During the second quarter, Spectrum Internet® customers declined by 172,000. As of June 30, 2026, Charter served 29.4 million Internet customers.Video customers decreased by 21,000 in the second quarter and declined by 107,000, or 0.8%, over the last twelve months. As of June 30, 2026, Charter served 12.5 million video customers.As of June 30, 2026, customer relationships totaled 31.5 million and connectivity customers totaled 30.4 million.Second quarter revenue of $13.5 billion declined 1.7% year-over-year, primarily driven by lower residential video revenue.Net income attributable to Charter shareholders totaled $1.3 billion in the second quarter.Second quarter Adjusted EBITDA1 of $5.4 billion declined 4.3% year-over-year and by 3.2% excluding transition expenses.Second quarter capital expenditures totaled $2.9 billion.Second quarter net cash flows from operating activities of $3.9 billion vs. $3.6 billion in the prior year.Second quarter free cash flow1 of $969 million declined $77 million versus the prior year, primarily due to an unfavorable change in accrued expenses related to capital expenditures, partly offset by higher operating cash flow.During the second quarter, Charter purchased 4.0 million shares of Charter Class A common stock for $838 million and $1.2 billion in aggregate principal amount of Charter Communications Operating, LLC and CCO Holdings, LLC notes under an open market repurchase program for $1.0 billion in cash.

“We operate in a competitive environment across all of our products, and our strategy for growing connectivity services is simple — deliver the best products, at the best overall value, with the best service,” said Chris Winfrey, President and CEO of Charter. “We look forward to delivering the benefits of that strategy to Cox’s customers and communities after the transaction closes. As the nation’s leading provider of converged connectivity services, Spectrum will have additional scale to develop new products with industry and technology partners. And by saving customers money with Spectrum products, serviced by 100% US-based employees — we will drive customer and shareholder value for years to come.”

1.

Adjusted EBITDA and free cash flow are non-GAAP measures defined in the “Use of Adjusted EBITDA and Free Cash Flow Information” section and are reconciled to net income attributable to Charter shareholders and net cash flows from operating activities, respectively, in the addendum of this news release.

Key Operating Results

Approximate as of

June 30, 2026 (d)

June 30, 2025 (d)

Y/Y Change

Footprint

Estimated Passings (e)

58,981

57,540

2.5 %

Customer Relationships (f)

Residential

29,276

29,819

(1.8) %

Small Business

2,223

2,241

(0.8) %

Total Customer Relationships

31,499

32,060

(1.7) %

Residential

(176)

(95)

(81)

Small Business

(8)

(5)

(3)

Total Customer Relationships Quarterly Net Additions

(184)

(100)

(84)

Total Customer Relationship Penetration of Estimated Passings (g)

53.4 %

55.7 %

(2.3) ppts

Monthly Residential Revenue per Residential Customer (h)

$               117.52

$               119.70

(1.8) %

Monthly Small Business Revenue per Small Business Customer (i)

$               165.27

$               162.91

1.4 %

Residential Customer Relationships Penetration (j)

One Product Penetration

47.4 %

48.7 %

(1.3) ppts

Two Product Penetration

35.1 %

33.8 %

1.3 ppts

Three or More Product Penetration

17.6 %

17.5 %

0.1 ppts

Connectivity (k)

Residential

28,306

28,705

(1.4) %

Small Business

2,069

2,076

(0.4) %

Total Connectivity Customers

30,375

30,781

(1.3) %

Residential

(140)

(53)

(87)

Small Business

(5)

(4)

(1)

Total Connectivity Quarterly Net Additions

(145)

(57)

(88)

Internet

Residential

27,358

27,868

(1.8) %

Small Business

2,030

2,040

(0.5) %

Total Internet Customers

29,388

29,908

(1.7) %

Residential

(166)

(111)

(55)

Small Business

(6)

(5)

(1)

Total Internet Quarterly Net Additions

(172)

(116)

(56)

Mobile Lines (l)

Residential

12,099

10,502

15.2 %

Small Business

441

354

24.4 %

Total Mobile Lines

12,540

10,856

15.5 %

Residential

385

471

(86)

Small Business

21

20

1

Total Mobile Lines Quarterly Net Additions

406

491

(85)

Video (m)

Residential

12,010

12,087

(0.6) %

Small Business

514

544

(5.4) %

Total Video Customers

12,524

12,631

(0.8) %

Residential

(11)

(73)

62

Small Business

(10)

(7)

(3)

Total Video Quarterly Net Additions

(21)

(80)

59

Voice

Residential

4,494

5,161

(12.9) %

Small Business

1,200

1,225

(2.1) %

Total Voice Customers

5,694

6,386

(10.8) %

Mid-Market & Large Business (n)

Mid-Market & Large Business Primary Service Units (“PSUs”)

364

350

3.9 %

Mid-Market & Large Business Quarterly Net Additions

4

6

(2)

In thousands, except per customer and penetration data. See footnotes to unaudited summary of operating statistics on page 7 of the addendum of this news release. The footnotes contain important disclosures regarding the definitions used for these operating statistics.  All percentages are calculated using whole numbers. Minor differences may exist due to rounding. 

Second quarter total Internet customers decreased by 172,000, compared to a decline of 116,000 during the second quarter of 2025. Spectrum Internet delivers the most reliable Internet1, and the Company is evolving its connectivity network to offer symmetrical and multi-gigabit Internet speeds across its entire footprint and has launched symmetrical Internet service in several markets. Spectrum expects to complete its network evolution initiative in 2027. In February 2026, Spectrum launched its Invincible WiFiTM product, a tri-band advanced WiFi 7 router that integrates 5G cellular and battery backup to keep customers seamlessly and fully connected during a power outage or network disruption. In the first quarter, Spectrum launched its $1,000 savings guarantee; new or existing Spectrum Internet customers switching two or more mobile lines from Verizon, AT&T or T-Mobile are now guaranteed $1,000 of savings in their first year, or Spectrum will cover the difference.

During the second quarter of 2026, Charter added 406,000 total mobile lines, compared to growth of 491,000 during the second quarter of 2025. Spectrum Mobile has faster wireless speeds than the competition (AT&T, T-Mobile, Verizon).2 Spectrum Mobile is central to Charter’s converged network strategy to provide customers a differentiated connectivity experience with highly competitive, simple data plans and pricing.

Total video customers decreased by 21,000 in the second quarter of 2026, compared to a decline of 80,000 in the second quarter of 2025, with the improvement driven by simplified pricing and packaging and benefits from the inclusion of programmers’ streaming applications in Spectrum’s expanded basic video packages. As of June 30, 2026, Charter had 12.5 million total video customers.

Spectrum TV Select video customers now receive up to approximately $127 per month of programmers’ streaming application retail value at no extra cost, including the ad-supported versions of Disney+, Hulu, ESPN Unlimited, HBO Max, Paramount+, Peacock, AMC+, ViX, Tennis Channel, Fox One and Discovery+. Beginning in June 2026, Spectrum customers can purchase ad-supported and ad-free versions of Netflix through the Spectrum App Store. The Spectrum App Store is an innovative digital marketplace where Spectrum TV customers can activate, manage and upgrade the streaming apps included with their video plans. The Spectrum App Store also allows Spectrum customers without a traditional TV package to purchase and manage streaming apps à la carte.

During the second quarter of 2026, total wireline voice customers declined by 178,000, compared to a decline of 220,000 in the second quarter of 2025. As of June 30, 2026, Charter had 5.7 million total wireline voice customers.

Charter continues to work with federal, state and local governments to bring Spectrum Internet to unserved and underserved communities. During the second quarter of 2026, Charter activated 127,000 subsidized rural passings. Within Charter’s subsidized rural footprint, total customer relationships increased by 47,000 in the second quarter of 2026.

1.

Most reliable Internet claim based on Broadband Reliability Experience among top 5 national providers in Opensignal USA: Fixed Broadband Experience Report – May 2026. Based on Opensignal independent analysis of Internet connectivity, completion, and sufficiency.

2.

Based on Download Speeds among top 5 national providers in Opensignal USA, Converged Experience, April 2026.

Second Quarter Financial Results
(in millions)

Three Months Ended June 30,

2026

2025

% Change

Revenues:

Internet

$    5,776

$    5,969

(3.2) %

Mobile service

1,095

921

18.9 %

Connectivity

6,871

6,890

(0.3) %

Video

3,149

3,488

(9.7) %

Voice

331

346

(4.5) %

Residential revenue

10,351

10,724

(3.5) %

Small business

1,104

1,096

0.7 %

Mid-market & large business

761

740

2.8 %

Commercial revenue

1,865

1,836

1.5 %

Advertising sales

416

371

12.3 %

Other

894

835

7.1 %

Total Revenues

$  13,526

$  13,766

(1.7) %

Net income attributable to Charter shareholders

$    1,292

$    1,301

(0.7) %

Net income attributable to Charter shareholders margin

9.6 %

9.4 %

Adjusted EBITDA1

$    5,449

$    5,693

(4.3) %

Adjusted EBITDA margin

40.3 %

41.4 %

Capital expenditures

$    2,871

$    2,874

(0.1) %

Net cash flows from operating activities

$    3,925

$    3,600

9.0 %

Free cash flow1

$       969

$    1,046

(7.4) %

All percentages are calculated using whole numbers. Minor differences may exist due to rounding.

1.

Adjusted EBITDA and free cash flow are non-GAAP measures defined in the “Use of Adjusted EBITDA and Free Cash Flow Information” section and are reconciled to net income attributable to Charter shareholders and net cash flows from operating activities, respectively, in the addendum of this news release. 

Revenues

Second quarter revenue decreased by 1.7% year-over-year to $13.5 billion, driven by lower residential video revenue mostly due to higher costs allocated to programmer streaming applications and netted within video revenue and lower residential Internet revenue, partly offset by an increase in residential mobile service revenue, higher mobile device revenue and higher advertising sales revenue. Excluding advertising sales revenue and costs allocated to programmer streaming applications and netted within video revenue, second quarter total revenue declined by 0.8% year-over-year.

Residential revenue totaled $10.4 billion in the second quarter, a decrease of 3.5% year-over-year, driven by a year-over-year decline in residential customers of 1.8% and a decrease in monthly residential revenue per residential customer of 1.8%. Excluding costs allocated to programmer streaming applications and netted within video revenue, residential revenue declined by 1.8%.

Second quarter 2026 monthly residential revenue per residential customer totaled $117.52, a decrease of 1.8% compared to the prior year period. The decline was driven by $251 million of costs allocated to programmer streaming applications and netted within video revenue versus $67 million in the prior year period, pricing and packaging mix within Charter’s customer base and a decline in video customers during the last year, partly offset by the growth of Spectrum Mobile. Excluding costs allocated to programmer streaming applications and netted within video revenue, monthly residential revenue per residential customer decreased 0.1% compared to the prior year period.

Internet revenue declined 3.2% year-over-year to $5.8 billion, driven by a decline in Internet customers year-over year and pricing and packaging mix within Charter’s customer base, partly offset by more favorable bundled revenue allocation year-over-year.

Second quarter mobile service revenue totaled $1.1 billion, an increase of 18.9% year-over-year, driven by mobile line growth and rate adjustments.

Video revenue totaled $3.1 billion in the second quarter, a decrease of 9.7% compared to the prior year period, driven by a higher mix of lower priced video packages within Charter’s video customer base, $251 million of costs allocated to programmer streaming applications and netted within video revenue versus $67 million in the prior year period, more unfavorable bundled revenue allocation year-over-year and a decline in video customers during the last year, partly offset by promotional rate step-ups and video rate adjustments that pass through programmer rate increases.

Voice revenue decreased by 4.5% year-over-year to $331 million, driven by a decline in wireline voice customers, partly offset by voice rate adjustments.

Commercial revenue increased by 1.5% year-over-year to $1.9 billion, driven by mid-market and large business revenue growth of 2.8% year-over-year and an increase in small business revenue of 0.7%. Mid-market and large business revenue excluding wholesale increased by 3.5% year-over-year, mostly reflecting PSU growth. The year-over-year increase in second quarter 2026 small business revenue was driven by a 1.4% increase year-over-year in monthly small business revenue per small business customer, partly offset by a decline of 0.8% in small business customer relationships year-over-year.

Second quarter advertising sales revenue of $416 million increased by 12.3% compared to the year-ago quarter, primarily driven by higher political revenue. Excluding political revenue in both periods, advertising sales revenue decreased by 4.6% year-over-year driven by lower linear advertising revenue, partly offset by higher streaming advertising revenue.

Other revenue totaled $894 million in the second quarter, an increase of 7.1% compared to the second quarter of 2025, primarily driven by higher mobile device sales, partly offset by a $45 million one-time benefit in the prior year period.

Operating Costs and Expenses

Second quarter total operating costs and expenses were flat year-over-year at $8.1 billion, primarily driven by lower programming costs, offset by higher other costs of revenue and higher transition expenses.

Second quarter programming costs decreased by $218 million, or 9.7% as compared to the second quarter of 2025, reflecting $251 million of costs allocated to programmer streaming applications and netted within video revenue versus $67 million in the prior year period, a higher mix of lower cost packages within Charter’s video customer base and fewer video customers, partly offset by contractual programming rate increases and renewals.

Other costs of revenue increased by $186 million, or 11.3% year-over-year, primarily driven by higher mobile device sales, higher mobile service direct costs and higher advertising sales costs given higher political revenue.

Field and technology operations expenses increased by $21 million, or 1.6% year-over-year, primarily driven by higher vehicle fuel costs and medical expenses.

Customer operations expenses increased by $8 million, or 1.1% year-over-year, driven by medical expenses.

Marketing and residential sales expenses decreased by $31 million or 3.1% year-over-year, due to lower marketing expenses from cost savings, despite higher marketing activity.

Transition expenses represent incremental costs incurred to prepare for the integration of the previously announced Cox transaction.

Other expenses decreased by $27 million, or 2.5% as compared to the second quarter of 2025, primarily driven by lower professional services expense.

Net Income Attributable to Charter Shareholders

Net income attributable to Charter shareholders totaled $1.3 billion in the second quarter of 2026 and 2025, with lower Adjusted EBITDA offset by a gain on extinguishment of debt related to open market debt repurchases in the second quarter of 2026.

Net income per basic common share attributable to Charter shareholders totaled $10.76 in the second quarter of 2026 compared to $9.41 during the same period last year. The increase was primarily the result of a 13.1% decrease in basic weighted average common shares outstanding versus the prior year period.

Adjusted EBITDA

Second quarter Adjusted EBITDA of $5.4 billion declined by 4.3% year-over-year, reflecting a decline in revenue of 1.7%, while operating costs and expenses remained flat. Excluding transition expenses, Adjusted EBITDA declined 3.2% year-over-year.

Capital Expenditures

Capital expenditures totaled $2.9 billion in the second quarter of 2026, in-line with the prior year period, with lower line extension spend offset by higher upgrade/rebuild (primarily network evolution).

Charter continues to expect full year 2026 capital expenditures, excluding impacts from the previously announced Cox transaction, to total approximately $11.4 billion. The actual amount of capital expenditures in 2026 will depend on a number of factors including, but not limited to, the pace of Charter’s network evolution and expansion initiatives, supply chain timing and growth rates in Charter’s residential and commercial businesses.

Cash Flow and Free Cash Flow

During the second quarter of 2026, net cash flows from operating activities totaled $3.9 billion, an increase from $3.6 billion in the prior year. The year-over-year increase was primarily due to lower cash taxes, partly offset by lower Adjusted EBITDA.

Free cash flow in the second quarter of 2026 totaled $969 million, a decrease of $77 million compared to the second quarter of 2025. The year-over-year decrease in free cash flow was driven by an unfavorable change in accrued expenses related to capital expenditures, partly offset by higher net cash flows from operating activities.

Liquidity & Financing

As of June 30, 2026, total principal amount of debt was $93.8 billion and Charter’s credit facilities provided approximately $3.7 billion of additional liquidity in excess of Charter’s $509 million cash position.

During the three months ended June 30, 2026, Charter purchased $1.2 billion in aggregate principal amount of various Charter Communications Operating, LLC and CCO Holdings, LLC notes under an open market repurchase program for $1.0 billion in cash.

Share Repurchases

During the three months ended June 30, 2026, Charter purchased 4.0 million shares of Charter Class A common stock for $838 million.

Webcast

Charter will host a webcast on Friday, July 24, 2026 at 8:00 a.m. Eastern Time (ET) related to the contents of this release.

The webcast can be accessed live via the Company’s investor relations website at ir.charter.com. Participants should go to the webcast link no later than 10 minutes prior to the start time to register. The webcast will be archived at ir.charter.com two hours after completion of the webcast.

Additional Information Available on Website

The information in this press release should be read in conjunction with the financial statements and footnotes contained in the Company’s Quarterly Report on Form 10-Q for the three and six months ended June 30, 2026, which will be posted on the “Results & SEC Filings” section of the Company’s investor relations website at ir.charter.com, when it is filed with the Securities and Exchange Commission (the “SEC”). A slide presentation to accompany the conference call and a trending schedule containing historical customer and financial data will also be available in the “Results & SEC Filings” section.

Use of Adjusted EBITDA and Free Cash Flow Information

The Company uses certain measures that are not defined by U.S. generally accepted accounting principles (“GAAP”) to evaluate various aspects of its business. Adjusted EBITDA and free cash flow are non-GAAP financial measures and should be considered in addition to, not as a substitute for, net income attributable to Charter shareholders and net cash flows from operating activities reported in accordance with GAAP. These terms, as defined by Charter, may not be comparable to similarly titled measures used by other companies. Adjusted EBITDA and free cash flow are reconciled to net income attributable to Charter shareholders and net cash flows from operating activities, respectively, in the Addendum to this release.

Adjusted EBITDA is defined as net income attributable to Charter shareholders plus net income attributable to noncontrolling interest, net interest expense, income taxes, depreciation and amortization, stock compensation expense, other income (expenses), net and other operating (income) expenses, net, such as special charges, merger and acquisition costs and (gain) loss on sale or retirement of assets. As such, it eliminates the significant non-cash depreciation and amortization expense that results from the capital-intensive nature of the Company’s businesses as well as other non-cash or special items, and is unaffected by the Company’s capital structure or investment activities. However, this measure is limited in that it does not reflect the periodic costs of certain capitalized tangible and intangible assets used in generating revenues and the cash cost of financing. These costs are evaluated through other financial measures.

Free cash flow is defined as net cash flows from operating activities, less capital expenditures and changes in accrued expenses related to capital expenditures.

Management and Charter’s board of directors use Adjusted EBITDA and free cash flow to assess Charter’s performance and its ability to service its debt, fund operations and make additional investments with internally generated funds. In addition, Adjusted EBITDA generally correlates to the leverage ratio calculation under the Company’s credit facilities or outstanding notes to determine compliance with the covenants contained in the facilities and notes (all such documents have been previously filed with the SEC). For the purpose of calculating compliance with leverage covenants, the Company uses Adjusted EBITDA, as presented, excluding certain expenses paid by its operating subsidiaries to other Charter entities. The Company’s debt covenants refer to these expenses as management fees, which were $336 million and $702 million for the three and six months ended June 30, 2026, respectively, and $366 million and $732 million for the three and six months ended June 30, 2025, respectively.

About Charter

Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company with services available to nearly 59 million homes and small to large businesses across 41 states through its Spectrum brand. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products.

More information about Charter can be found at corporate.charter.com.

CAUTIONARY STATEMENT REGARDING FORWARD-LOOKING STATEMENTS

This communication includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, regarding, among other things, our plans, strategies and prospects, both business and financial.  Although we believe that our plans, intentions and expectations as reflected in or suggested by these forward-looking statements are reasonable, we cannot assure you that we will achieve or realize these plans, intentions or expectations.  Forward-looking statements are inherently subject to risks, uncertainties and assumptions including, without limitation, the factors described under “Risk Factors” from time to time in our filings with the SEC.  Many of the forward-looking statements contained in this communication may be identified by the use of forward-looking words such as “believe,” “future,” “expect,” “anticipate,” “should,” “planned,” “will,” “may,” “intend,” “estimated,” “aim,” “on track,” “target,” “opportunity,” “tentative,” “positioning,” “designed,” “create,” “predict,” “project,” “initiatives,” “seek,” “would,” “could,” “continue,” “ongoing,” “upside,” “increases,” “grow,” “focused on” and “potential,” among others.  Important factors that could cause actual results to differ materially from the forward-looking statements we make in this communication are set forth in our annual report on Form 10-K, and in other reports or documents that we file from time to time with the SEC, and include, but are not limited to:

our ability to sustain and grow revenues and cash flow from operations by offering Internet, mobile, video, voice, advertising and other services to residential and commercial customers, to adequately meet the customer experience demands in our service areas and to maintain and grow our customer base, particularly in the face of increasingly aggressive competition, the need for innovation and the related capital expenditures;the impact of competition from other market participants, including but not limited to incumbent telephone companies, direct broadcast satellite (“DBS”) operators, wireless and satellite broadband and telephone providers, digital subscriber line (“DSL”) providers, fiber to the home providers and providers of video content over broadband Internet connections;general business conditions, unemployment levels and the level of activity in the housing sector and economic uncertainty or downturn;our ability to develop and deploy new products and technologies including consumer services and service platforms;any events that disrupt our networks, information systems or properties and impair our operating activities or our reputation;the effects of governmental regulation on our business including subsidies to consumers, subsidies and incentives for competitors, costs, disruptions and possible limitations on operating flexibility related to, and our ability to comply with, regulatory conditions applicable to us;our ability to procure necessary services and equipment from our vendors in a timely manner and at reasonable costs including in connection with our network evolution and rural construction initiatives;our ability to obtain programming at reasonable prices or to raise prices to offset, in whole or in part, the effects of higher programming costs (including retransmission consents and distribution requirements);the ability to hire and retain key personnel;the availability and access, in general, of funds to meet our debt obligations prior to or when they become due and to fund our operations and necessary capital expenditures, either through (i) cash on hand, (ii) free cash flow, or (iii) access to the capital or credit markets;our ability to comply with all covenants in our indentures and credit facilities, any violation of which, if not cured in a timely manner, could trigger a default of our other obligations under cross-default provisions;our ability to satisfy the conditions to consummate the Liberty Broadband Combination and/or the Cox Transactions and/or to consummate the Liberty Broadband Combination and/or the Cox Transactions in a timely manner or at all;the risks related to us being restricted in the operation of our business while the Liberty Broadband Merger Agreement and the Cox Communications Transaction Agreement are in effect;other risks related to the Liberty Broadband Combination as described in the definitive joint proxy statement/prospectus with respect to the Liberty Broadband Combination, filed by Charter on January 22, 2025, including the sections entitled “Risk Factors” and “Where You Can Find More Information” included therein; andother risks related to the Cox Transactions as described in the definitive proxy statement with respect to the Cox Transactions, filed by Charter on July 2, 2025, including the sections entitled “Risk Factors” and “Where You Can Find More Information” included therein.

All forward-looking statements attributable to us or any person acting on our behalf are expressly qualified in their entirety by this cautionary statement.  We are under no duty or obligation to update any of the forward-looking statements after the date of this communication.

CHARTER COMMUNICATIONS, INC. AND SUBSIDIARIES

UNAUDITED RECONCILIATION OF NON-GAAP MEASURES TO GAAP MEASURES

(dollars in millions) 

 

Three Months Ended
June 30,

Six Months Ended
June 30,

Last Twelve Months
Ended June 30,

2026

2025

2026

2025

2026

2025

Net income attributable to Charter shareholders

$    1,292

$    1,301

$    2,455

$    2,518

$    4,924

$    5,264

Plus:  Net income attributable to noncontrolling interest

232

194

432

386

825

790

Interest expense, net

1,276

1,263

2,532

2,504

5,070

5,089

Income tax expense

475

414

940

859

1,773

1,635

Depreciation and amortization

2,197

2,176

4,408

4,357

8,762

8,670

Stock compensation expense

138

157

341

379

635

663

Other, net

(161)

188

(22)

453

349

752

Adjusted EBITDA (a)

$    5,449

$    5,693

$   11,086

$   11,456

$   22,338

$   22,863

Net cash flows from operating activities

$    3,925

$    3,600

$    8,229

$    7,836

$   16,470

$   15,201

Less:  Purchases of property, plant and equipment

(2,871)

(2,874)

(5,726)

(5,273)

(12,112)

(10,898)

Change in accrued expenses related to capital expenditures

(85)

320

(162)

47

377

910

Free cash flow (a)

$       969

$    1,046

$    2,341

$    2,610

$    4,735

$    5,213

The above schedule is presented in order to reconcile Adjusted EBITDA and free cash flow, non-GAAP measures, to the most directly comparable GAAP measures in accordance with Section 401(b) of the Sarbanes-Oxley Act.

 

UNAUDITED ALTERNATIVE PRESENTATION OF ADJUSTED EBITDA

(dollars in millions) 

 

Three Months Ended June 30,

Six Months Ended June 30,

2026

2025

% Change

2026

2025

% Change

REVENUES:

Internet

$        5,776

$        5,969

(3.2) %

$       11,628

$       11,899

(2.3) %

Mobile service

1,095

921

18.9 %

2,147

1,835

17.0 %

Connectivity

6,871

6,890

(0.3) %

13,775

13,734

0.3 %

Video

3,149

3,488

(9.7) %

6,401

7,068

(9.4) %

Voice

331

346

(4.5) %

669

702

(4.7) %

Residential revenue

10,351

10,724

(3.5) %

20,845

21,504

(3.1) %

Small business

1,104

1,096

0.7 %

2,194

2,184

0.4 %

Mid-market & large business

761

740

2.8 %

1,510

1,474

2.4 %

Commercial revenue

1,865

1,836

1.5 %

3,704

3,658

1.2 %

Advertising sales

416

371

12.3 %

774

711

9.0 %

Other

894

835

7.1 %

1,800

1,628

10.6 %

Total Revenues

13,526

13,766

(1.7) %

27,123

27,501

(1.4) %

COSTS AND EXPENSES:

Programming

2,035

2,253

(9.7) %

4,123

4,555

(9.5) %

Other costs of revenue

1,837

1,651

11.3 %

3,602

3,235

11.3 %

Field and technology operations

1,313

1,292

1.6 %

2,571

2,574

(0.1) %

Customer operations

785

777

1.1 %

1,551

1,549

0.2 %

Marketing and residential sales

927

958

(3.1) %

1,846

1,907

(3.2) %

Transition expenses (b)

65

n/a

89

n/a

Other expense (c)

1,115

1,142

(2.5) %

2,255

2,225

1.3 %

Total operating costs and expenses (c)

8,077

8,073

— %

16,037

16,045

(0.1) %

Adjusted EBITDA (a)

$        5,449

$        5,693

(4.3) %

$       11,086

$       11,456

(3.2) %

All percentages are calculated using whole numbers. Minor differences may exist due to rounding.  See footnotes on page 7.

 

CHARTER COMMUNICATIONS, INC. AND SUBSIDIARIES 

UNAUDITED CONSOLIDATED STATEMENTS OF OPERATIONS

(dollars in millions, except per share data)

 

Three Months Ended June 30,

Six Months Ended June 30,

2026

2025

2026

2025

REVENUES

$      13,526

$      13,766

$       27,123

$       27,501

COSTS AND EXPENSES:

Operating costs and expenses (exclusive of items shown separately below)

8,215

8,230

16,378

16,424

Depreciation and amortization

2,197

2,176

4,408

4,357

Other operating expenses, net

51

81

66

204

10,463

10,487

20,852

20,985

Income from operations

3,063

3,279

6,271

6,516

OTHER INCOME (EXPENSES):

Interest expense, net

(1,276)

(1,263)

(2,532)

(2,504)

Other income (expenses), net

212

(107)

88

(249)

(1,064)

(1,370)

(2,444)

(2,753)

Income before income taxes

1,999

1,909

3,827

3,763

Income tax expense

(475)

(414)

(940)

(859)

Consolidated net income

1,524

1,495

2,887

2,904

Less: Net income attributable to noncontrolling interests

(232)

(194)

(432)

(386)

Net income attributable to Charter shareholders

$        1,292

$        1,301

$        2,455

$        2,518

EARNINGS PER COMMON SHARE ATTRIBUTABLE TO CHARTER SHAREHOLDERS:

Basic

$        10.76

$         9.41

$        20.00

$        18.00

Diluted

$        10.66

$         9.18

$        19.81

$        17.59

Weighted average common shares outstanding, basic

120,121,017

138,205,810

122,789,924

139,889,251

Weighted average common shares outstanding, diluted

121,255,667

141,684,415

123,969,262

143,098,493

 

CHARTER COMMUNICATIONS, INC. AND SUBSIDIARIES 

CONDENSED CONSOLIDATED BALANCE SHEETS

(dollars in millions) 

 

June 30,

December 31

2026

2025

ASSETS

(unaudited)

CURRENT ASSETS:

Cash and cash equivalents

$               509

$               477

Accounts receivable, net

3,651

3,680

Prepaid expenses and other current assets

813

987

Total current assets

4,973

5,144

INVESTMENT IN CABLE PROPERTIES:

Property, plant and equipment, net

47,955

46,444

Customer relationships, net

238

440

Franchises

67,471

67,471

Goodwill

29,710

29,710

Total investment in cable properties, net

145,374

144,065

OTHER NONCURRENT ASSETS

5,271

5,004

Total assets

$         155,618

$         154,213

LIABILITIES AND SHAREHOLDERS’ EQUITY

CURRENT LIABILITIES:

Accounts payable, accrued and other current liabilities

$           12,779

$           12,556

Current portion of long-term debt

999

750

Total current liabilities

13,778

13,306

LONG-TERM DEBT

92,960

94,006

EQUIPMENT INSTALLMENT PLAN FINANCING FACILITY

1,596

1,447

DEFERRED INCOME TAXES

20,237

19,841

OTHER LONG-TERM LIABILITIES

5,146

5,094

SHAREHOLDERS’ EQUITY:

Controlling interest

16,952

16,054

Noncontrolling interests

4,949

4,465

Total shareholders’ equity

21,901

20,519

Total liabilities and shareholders’ equity

$         155,618

$         154,213

 

CHARTER COMMUNICATIONS, INC. AND SUBSIDIARIES 

UNAUDITED CONSOLIDATED STATEMENTS OF CASH FLOWS

(dollars in millions) 

 

Three Months Ended June 30,

Six Months Ended June 30,

2026

2025

2026

2025

CASH FLOWS FROM OPERATING ACTIVITIES:

Consolidated net income

$        1,524

$        1,495

$        2,887

$        2,904

Adjustments to reconcile consolidated net income to net cash flows from operating activities:

Depreciation and amortization

2,197

2,176

4,408

4,357

Stock compensation expense

138

157

341

379

Noncash interest, net

6

7

12

15

Deferred income taxes

203

(53)

417

(80)

Other, net

(212)

117

(86)

350

Changes in operating assets and liabilities, net of effects from acquisitions and dispositions:

Accounts receivable

(141)

(238)

(136)

(286)

Prepaid expenses and other assets

(3)

66

4

(169)

Accounts payable, accrued liabilities and other

213

(127)

382

366

Net cash flows from operating activities

3,925

3,600

8,229

7,836

CASH FLOWS FROM INVESTING ACTIVITIES:

Purchases of property, plant and equipment

(2,871)

(2,874)

(5,726)

(5,273)

Change in accrued expenses related to capital expenditures

(85)

320

(162)

47

Other, net

(243)

(67)

(285)

(199)

Net cash flows from investing activities

(3,199)

(2,621)

(6,173)

(5,425)

CASH FLOWS FROM FINANCING ACTIVITIES:

Borrowings of long-term debt

4,394

3,723

11,610

5,116

Borrowings of equipment installment plan financing facility

112

148

233

Repayments of long-term debt

(4,609)

(3,184)

(12,108)

(4,793)

Payments for debt issuance costs

(1)

(30)

(1)

Purchase of treasury stock

(852)

(1,451)

(1,878)

(2,253)

Proceeds from exercise of stock options

11

2

13

19

Purchase of noncontrolling interest

(232)

(252)

Distributions to noncontrolling interest

(20)

(121)

(22)

(124)

Other, net

327

(44)

212

(213)

Net cash flows from financing activities

(749)

(1,196)

(2,055)

(2,268)

NET INCREASE (DECREASE) IN CASH, CASH EQUIVALENTS AND RESTRICTED CASH

(23)

(217)

1

143

CASH, CASH EQUIVALENTS AND RESTRICTED CASH, beginning of period

622

866

598

506

CASH, CASH EQUIVALENTS AND RESTRICTED CASH, end of period

$           599

$           649

$           599

$           649

CASH PAID FOR INTEREST

$        1,439

$        1,444

$        2,506

$        2,439

As of June 30, 2026, March 31, 2026, December 31, 2025, June 30, 2025, March 31, 2025 and December 31, 2024, cash, cash equivalents and restricted cash includes $90 million, $105 million, $121 million, $43 million, $70 million and $47 million of restricted cash included in prepaid expenses and other current assets in the consolidated balance sheets, respectively.

 

CHARTER COMMUNICATIONS, INC. AND SUBSIDIARIES 

UNAUDITED SUMMARY OF OPERATING STATISTICS

(in thousands, except per customer and penetration data)

 

Approximate as of

June 30,
2026 (d)

March 31,
2026 (d)

December 31,
2025 (d)

June 30,
2025 (d)

Footprint

Estimated Passings (e)

58,981

58,661

58,399

57,540

Customer Relationships (f)

Residential

29,276

29,452

29,609

29,819

Small Business

2,223

2,231

2,237

2,241

Total Customer Relationships

31,499

31,683

31,846

32,060

Residential

(176)

(157)

(125)

(95)

Small Business

(8)

(6)

(2)

(5)

Total Customer Relationships Quarterly Net Additions

(184)

(163)

(127)

(100)

Total Customer Relationship Penetration of Estimated Passings (g)

53.4 %

54.0 %

54.5 %

55.7 %

Monthly Residential Revenue per Residential Customer (h)

$   117.52

$   118.44

$     117.19

$   119.70

Monthly Small Business Revenue per Small Business Customer (i)

$   165.27

$   162.71

$     159.85

$   162.91

Residential Customer Relationships Penetration (j)

One Product Penetration

47.4 %

47.7 %

48.0 %

48.7 %

Two Product Penetration

35.1 %

34.8 %

34.5 %

33.8 %

Three or More Product Penetration

17.6 %

17.5 %

17.5 %

17.5 %

Connectivity (k)

Residential

28,306

28,446

28,563

28,705

Small Business

2,069

2,074

2,077

2,076

Total Connectivity Customers

30,375

30,520

30,640

30,781

Residential

(140)

(117)

(95)

(53)

Small Business

(5)

(3)

(4)

Total Connectivity Quarterly Net Additions

(145)

(120)

(95)

(57)

Internet

Residential

27,358

27,524

27,641

27,868

Small Business

2,030

2,036

2,039

2,040

Total Internet Customers

29,388

29,560

29,680

29,908

Residential

(166)

(117)

(119)

(111)

Small Business

(6)

(3)

(5)

Total Internet Quarterly Net Additions

(172)

(120)

(119)

(116)

Mobile Lines (l)

Residential

12,099

11,714

11,370

10,502

Small Business

441

420

396

354

Total Mobile Lines

12,540

12,134

11,766

10,856

Residential

385

344

406

471

Small Business

21

24

22

20

Total Mobile Lines Quarterly Net Additions

406

368

428

491

Video (m)

Residential

12,010

12,021

12,072

12,087

Small Business

514

524

533

544

Total Video Customers

12,524

12,545

12,605

12,631

Residential

(11)

(51)

49

(73)

Small Business

(10)

(9)

(5)

(7)

Total Video Quarterly Net Additions

(21)

(60)

44

(80)

Voice

Residential

4,494

4,665

4,832

5,161

Small Business

1,200

1,207

1,214

1,225

Total Voice Customers

5,694

5,872

6,046

6,386

Mid-Market & Large Business (n)

Mid-Market & Large Business Primary Service Units (“PSUs”)

364

360

357

350

Mid-Market & Large Business Quarterly Net Additions

4

3

3

6

See footnotes on page 7.

 

CHARTER COMMUNICATIONS, INC. AND SUBSIDIARIES

 UNAUDITED CAPITAL EXPENDITURES

(dollars in millions) 

 

Three Months Ended June 30,

Six Months Ended June 30,

2026

2025

2026

2025

Customer premise equipment (o)

$          654

$          593

$        1,322

$        1,066

Scalable infrastructure (p)

336

371

646

664

Upgrade/rebuild (q)

657

457

1,332

852

Support capital (r)

494

425

884

785

Capital expenditures, excluding line extensions

2,141

1,846

4,184

3,367

Subsidized rural construction line extensions

390

543

816

1,010

Other line extensions

340

485

726

896

Total line extensions (s)

730

1,028

1,542

1,906

Total capital expenditures

$        2,871

$        2,874

$        5,726

$        5,273

Capital expenditures included in total related to:

Commercial services

$          293

$          324

$          579

$          597

Subsidized rural construction initiative (t)

$          391

$          545

$          818

$       1,013

Mobile

$            70

$            59

$          129

$          112

Transition (b)

$            34

$            —

$            37

$            —

See footnotes on page 7.

CHARTER COMMUNICATIONS, INC. AND SUBSIDIARIES 
 FOOTNOTES

(a)

Adjusted EBITDA is defined as net income attributable to Charter shareholders plus net income attributable to noncontrolling interest, net interest expense, income taxes, depreciation and amortization, stock compensation expense, other (income) expenses, net and other operating (income) expenses, net such as special charges, merger and acquisition costs and (gain) loss on sale or retirement of assets. As such, it eliminates the significant non-cash depreciation and amortization expense that results from the capital-intensive nature of our businesses as well as other non-cash or special items, and is unaffected by our capital structure or investment activities.  Free cash flow is defined as net cash flows from operating activities, less capital expenditures and changes in accrued expenses related to capital expenditures.

(b)

Transition represents incremental costs incurred to prepare for the integration of Cox Communications’ operations and to bring systems and processes into a uniform operating structure.

(c)

Other expense excludes stock compensation expense.  Total operating costs and expenses excludes stock compensation expense, depreciation and amortization and other operating (income) expenses, net.

(d)

We calculate the aging of customer accounts based on the monthly billing cycle for each account in accordance with our collection policies.  On that basis, at June 30, 2026, March 31, 2026, December 31, 2025 and June 30, 2025, customers included approximately 84,000, 87,600, 82,300 and 99,400 customers, respectively, whose accounts were over 60 days past due, approximately 10,100, 7,800, 9,700 and 11,600 customers, respectively, whose accounts were over 90 days past due and approximately 13,400, 13,600, 13,600 and 18,900 customers, respectively, whose accounts were over 120 days past due.     

(e)

Passings represent our estimate of the number of units, such as single family homes, apartment and condominium units and small business and mid-market & large business sites passed by our cable distribution network in the areas where we offer the service indicated.  These estimates are based upon the information available at this time and are updated for all periods presented when new information becomes available. 

(f)

Customer relationships include the number of customers that receive one or more levels of service, encompassing Internet, mobile, video and voice services, without regard to which service(s) such customers receive.  Customers who reside in residential multiple dwelling units (“MDUs”) and that are billed under bulk contracts are counted based on the number of billed units within each bulk MDU.  Total customer relationships exclude mid-market & large business customer relationships.

(g)

Penetration represents residential and small business customers as a percentage of estimated passings. 

(h)

Monthly residential revenue per residential customer is calculated as total residential quarterly revenue divided by three divided by average residential customer relationships during the respective quarter.

(i)

Monthly small business revenue per small business customer is calculated as total small business quarterly revenue divided by three divided by average small business customer relationships during the respective quarter.

(j)

One product, two product and three or more product penetration represents the number of residential customers that subscribe to one product, two products or three or more products, respectively, as a percentage of residential customer relationships.

(k)

Connectivity customers represent all customers receiving our Internet and/or mobile connectivity services.

(l)

Mobile lines include phones and tablets which require one of our standard rate plans (e.g., “Unlimited” or “By the Gig”).  Mobile lines exclude wearables and other devices that do not require standard phone rate plans.

(m)

Video customers only include customers that purchase Spectrum traditional or streaming linear video packages and exclude customers that only purchase streaming applications.

(n)

Mid-market & large business PSUs represents the aggregate number of fiber service offerings counting each separate service offering at each customer location as an individual PSU.

(o)

Customer premise equipment includes equipment and devices located at the customer’s premise used to deliver our Internet, video and voice services (e.g., modems, routers and set-top boxes), as well as installation costs.

(p)

Scalable infrastructure includes costs, not related to customer premise equipment or our network, to secure growth of new customers or provide service enhancements (e.g., headend equipment).

(q)

Upgrade/rebuild includes costs to modify or replace existing fiber/coaxial cable networks, including our network evolution initiative.

(r)

Support capital includes costs associated with the replacement or enhancement of non-network assets (e.g., back-office systems, non-network equipment, land and buildings, vehicles, tools and test equipment).

(s)

Line extensions include network costs associated with entering new service areas (e.g., fiber/coaxial cable, amplifiers, electronic equipment, make-ready and design engineering).

(t)

The subsidized rural construction initiative subcategory includes projects for which we are receiving subsidies from federal, state and local governments, excluding customer premise equipment and installation.

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SOURCE Charter Communications, Inc.

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