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Docusign Announces Fourth Quarter and Fiscal Year 2025 Financial Results

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SAN FRANCISCO, March 13, 2025 /PRNewswire/ — Docusign, Inc. (NASDAQ: DOCU) today announced results for its fourth quarter and fiscal year ended January 31, 2025. Prepared remarks and the news release with the financial results will be accessible on Docusign’s website at investor.docusign.com prior to its webcast.

“Fiscal 2025 was a transformative year for Docusign. We launched Docusign IAM, our AI-powered agreement management platform, which is driving rapid traction with customers,” said Allan Thygesen, CEO of Docusign. “In Q4, our business generated strong revenue growth and profitability. We’re well positioned to pursue the significant opportunity ahead.”

Fourth Quarter Financial Highlights

Total revenue was $776.3 million, a 9% year-over-year increase. Subscription revenue was $757.8 million, a 9% year-over-year increase. Professional services and other revenue was $18.5 million, an 11% year-over-year increase.Billings were $923.2 million, an 11% year-over-year increase.GAAP gross margin was 79.4% compared to 79.2% in the same period last year. Non-GAAP gross margin was 82.3% compared to 82.5% in the same period last year.GAAP net income per basic share was $0.41 on 203 million shares outstanding compared to $0.13 on 206 million shares outstanding in the same period last year.GAAP net income per diluted share was $0.39 on 215 million shares outstanding compared to $0.13 on 210 million shares outstanding in the same period last year.Non-GAAP net income per diluted share was $0.86 on 215 million shares outstanding compared to $0.76 on 210 million shares outstanding in the same period last year.Net cash provided by operating activities was $307.9 million compared to $270.7 million in the same period last year.Free cash flow was $279.6 million compared to $248.6 million in the same period last year.Cash, cash equivalents, restricted cash and investments were $1.1 billion at the end of the quarter.Repurchases of common stock were $161.7 million.

Fiscal 2025 Financial Highlights

Total revenue was $2.98 billion, an 8% year-over-year increase. Subscription revenue was $2.90 billion, an 8% year-over-year increase. Professional services and other revenue was $75.4 million, relatively flat when compared to the same period last year.Billings were $3.1 billion, a 7% year-over-year increase.GAAP gross margin was 79.1% compared to 79.3% in the prior year. Non-GAAP gross margin was 82.2% compared to 82.6% in the prior year.GAAP net income per basic share was $5.23 on 204 million shares outstanding compared to $0.36 on 204 million shares outstanding in fiscal 2024.GAAP net income per diluted share was $5.08 on 210 million shares outstanding compared to $0.36 on 209 million shares outstanding in fiscal 2024.Non-GAAP net income per diluted share was $3.55 on 210 million shares outstanding compared to $2.98 on 209 million shares outstanding in fiscal 2024.Repurchases of common stock were $683.5 million compared to $145.5 million in the same period last year.

A reconciliation of GAAP to non-GAAP financial measures has been provided in the tables included in this press release. An explanation of these measures is also included below under the heading “Non-GAAP Financial Measures and Other Key Metrics.”

Key Business Highlights:

Global Expansion of Intelligent Agreement Management (“IAM”) Platform:

Docusign announced the global release of IAM for Sales and IAM Core in December 2024, excluding Japan. As part of the global expansion, Navigator became available to customers in every country where Docusign products are available for sale. Navigator has been localized in all 14 Docusign-supported languages. Navigator AI extractions are built to support agreements in English-language variants, French, and German only.In November 2024, IAM plans were made available for Enterprise customers specific to departmental use cases.Docusign for Developers: Launched in November of 2024, Docusign for Developers enables partners to build integrations on IAM through a suite of performant and secure application programming interfaces (“APIs”) and software development kits (“SDKs”), create extension apps for IAM, and build automated workflows in Maestro.  

Additional IAM launches are categorized into the three steps of the agreement journey, including:

Create:

Docusign + Microsoft Power Automate: Docusign integration with Power Automate allows customers to automate workflows to synchronize agreements, get notifications, and generate personalized agreements.Advanced Web Forms – Document Exclusion Rules and Multi-Recipient Forms: Web Forms streamline data collection and accelerate agreement signing through interactive, mobile-friendly forms that enhance customer experiences. Users can now conditionally display the correct documents within a template based on data collected and support forms with multiple recipients.

Commit:

Identity Wallet for Liveness: Identity Wallet allows customers to easily and securely re-apply stored identity to every agreement. Users can quickly set up Identity Wallet to store their verified identity details while maintaining consistent security.

Manage:

Docusign Navigator Agreement Sets: For contract managers who oversee large volumes of agreements, Navigator agreement sets provide a transformative way for organizations to organize agreements into flexible sets.Party Management in Docusign Navigator: Party Management allows customers to gain a holistic view of their contracts to understand the state of the contractual relationship and obligations by reducing duplicate identification of customers.

Contract Lifecycle Management (“CLM”) Product Releases and Highlights:

AI-Assisted Review for CLM: Docusign AI-Assisted Review for Docusign CLM accelerates contract review, enabling more team members to participate in negotiations without compromising compliance, freeing legal teams to focus on strategic work. This tool, available to U.S. CLM and CLM+ customers, uses generative AI to automate reviews, suggest compliant language, and quickly answer contract-related questions, streamlining the path to signature.

Guidance

The company currently expects the following guidance:

Quarter ending April 30, 2025 (in millions, except percentages):

Total revenue [1]

$745

to

$749

Subscription revenue

$729

to

$733

Billings [2]

$741

to

$751

Non-GAAP gross margin

80.5 %

to

81.5 %

Non-GAAP operating margin

27.0 %

to   

28.0 %

Non-GAAP diluted weighted-average shares outstanding   

210

to

215

Fiscal year ending January 31, 2026 (in millions, except percentages):

Total revenue [1]

$3,129

to   

$3,141

Subscription revenue

$3,062

to

$3,074

Billings [2]

$3,300

to

$3,354

Non-GAAP gross margin

80.5 %

to

81.5 %

Non-GAAP operating margin

27.8 %

to

28.8 %

Non-GAAP diluted weighted-average shares outstanding

210

to

215

[1] Excluding the impact of foreign currency exchange rates on year-over-year guided growth, revenue guidance range would be approximately 0.7% point higher for both the quarter ending April 30, 2025 and the fiscal year ending January 31, 2026.

[2] Excluding the impact of foreign currency exchange rates on year-over-year guided growth, billings guidance range would be approximately 1.0% point higher for both the quarter ending April 30, 2025 and the fiscal year ending January 31, 2026.

A reconciliation of non-GAAP guidance measures to corresponding GAAP guidance measures is not available on a forward-looking basis without unreasonable effort due to the uncertainty regarding, and the potential variability of, expenses that may be incurred in the future. Stock-based compensation-related charges, including employer payroll tax-related items on employee stock transactions, are impacted by many factors, including the timing of employee stock transactions, the future fair market value of our common stock, and our future hiring and retention needs, all of which are difficult to predict and subject to constant change. We have provided a reconciliation of GAAP to non-GAAP financial measures in the financial statement tables for our historical non-GAAP financial results included in this release.

Webcast Conference Call Information

The company will host a conference call on March 13, 2025 at 2:00 p.m. PT (5:00 p.m. ET) to discuss its financial results. A live webcast of the event will be available on the Docusign Investor Relations website at investor.docusign.com. Prepared remarks and the news release with the financial results will also be accessible on Docusign’s website prior to the webcast. A live dial-in will be available domestically at 877-407-0784 or internationally at 201-689-8560. A replay will be available domestically at 844-512-2921 or internationally at 412-317-6671 until midnight (ET) March 27, 2025, using the passcode 13751751.

About Docusign

Docusign brings agreements to life. Nearly 1.7 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and CLM. Learn more at www.docusign.com.

Copyright 2025. Docusign, Inc. is the owner of DOCUSIGN® and all its other marks (www.docusign.com/IP).

Investor Relations:
Docusign Investor Relations
investors@docusign.com

Media Relations:
Docusign Corporate Communications
media@docusign.com

Forward-Looking Statements

This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, that are based on our management’s beliefs and assumptions and on information currently available to management, and which statements involve substantial risk and uncertainties. All statements contained in this press release other than statements of historical fact, including statements regarding our future operating results and financial position, our business strategy and plans, market growth and trends, objectives for future operations, and the impact of such assumptions on our financial condition and results of operations are forward-looking statements. Forward-looking statements in this press release also include, among other things, statements under “Guidance” above and any other statements about expected financial metrics, such as revenue, billings, non-GAAP gross margin, non-GAAP operating margin, non-GAAP diluted weighted-average shares outstanding, and non-financial metrics, as well as statements related to our expectations regarding the benefits, rollout and customer demand of the Docusign IAM platform. Forward-looking statements generally relate to future events or our future financial or operating performance. In some cases, you can identify forward-looking statements because they contain words such as “may,” “will,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “target,” “projects,” “contemplates,” “believes,” “estimates,” “predicts,” “potential,” or “continue” or the negative of these words or other similar terms or expressions that concern our expectations, strategy, plans or intentions.

Forward-looking statements contained in this press release include, but are not limited to, statements about: our expectations regarding global macro-economic conditions, including the effects of inflation, volatile interest rates or foreign exchange rates, and market volatility on the global economy; our inability to accurately estimate our market opportunity; our ability to compete effectively in an evolving and competitive market; the impact of any interruptions or delays in performance of our technical infrastructure, or data breaches, cyberattacks or other fraudulent or malicious activity attempting to exploit our technology systems, platform or brand name; our ability to effectively sustain and manage our growth and future expenses and maintain or increase  profitability; our ability to attract new customers and retain and expand our existing customer base, including our ability to attract large organizations as users; our ability to scale and update our platform to respond to customers’ needs and rapid technological change, including our ability to successfully incorporate generative artificial intelligence into our existing and future products and to successfully deploy them; our ability to successfully develop, launch and sell Intelligent Agreement Management (“IAM”) solutions; our ability to expand use cases within existing customers and vertical solutions; our ability to expand our operations and increase adoption of our platform internationally; our ability to strengthen and foster our relationships with developers; our ability to retain our direct sales force, customer success team and strategic partnerships around the world; our ability to identify targets for and execute potential acquisitions and to successfully integrate and realize the anticipated benefits of such acquisitions; our ability to maintain, protect and enhance our brand; the sufficiency of our cash, cash equivalents and capital resources to satisfy our liquidity needs; limitations on us due to obligations we have under our credit facility; our ability to realize the anticipated benefits of our stock repurchase program; our failure or the failure of our software to comply with applicable industry standards, laws and regulations; our ability to maintain, protect and enhance our intellectual property; our ability to successfully defend litigation against us; our ability to maintain our corporate culture; our ability to offer high-quality customer support; our ability to hire, retain and motivate qualified personnel, including executive level management; our ability to successfully manage and integrate executive management transitions; uncertainties regarding the impact of general economic and market conditions, including as a result of geopolitical conflict or changes in trade policy; and our ability to maintain proper and effective internal controls.

Additional risks and uncertainties that could affect our financial results are included in the sections titled “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our annual report on Form 10-K for the fiscal year ended January 31, 2024, filed on March 21, 2024, quarterly report on Form 10-Q for the quarter ended October 31, 2024, filed on December 6, 2024 with the Securities and Exchange Commission (the “SEC”), and other filings that we make from time to time with the SEC. The forward-looking statements made in this press release relate only to events as of the date on which such statements are made. We undertake no obligation to update any forward-looking statements after the date of this press release or to conform such statements to actual results or revised expectations, except as required by law.

Non-GAAP Financial Measures and Other Key Metrics

To supplement our consolidated financial statements, which are prepared and presented in accordance with GAAP, we use certain non-GAAP financial measures, as described below, to understand and evaluate our core operating performance. These non-GAAP financial measures, which may be different than similarly titled measures used by other companies, are presented to enhance investors’ overall understanding of our financial performance and should not be considered a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP.

We believe that these non-GAAP financial measures provide useful information about our financial performance, enhance the overall understanding of our past performance and future prospects, and allow for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We present these non-GAAP measures to assist investors in seeing our financial performance using a management view, and because we believe that these measures provide an additional tool for investors to use in comparing our core financial performance over multiple periods with other companies in our industry. However, these non-GAAP measures are not intended to be considered in isolation from, a substitute for, or superior to our GAAP results.

Non-GAAP gross profit, non-GAAP gross margin, non-GAAP operating expenses, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income and non-GAAP net income per share: We define these non-GAAP financial measures as the respective GAAP measures, excluding expenses related to stock-based compensation, employer payroll tax on employee stock transactions, amortization of acquisition-related intangibles, amortization of debt discount and issuance costs, acquisition-related expenses, fair value adjustments to strategic investments, lease-related impairment and lease-related charges, restructuring and other related charges, as these costs are not reflective of ongoing operations and, as applicable, other special items. The amount of employer payroll tax-related items on employee stock transactions is dependent on our stock price and other factors that are beyond our control and do not correlate to the operation of the business. When evaluating the performance of our business and making operating plans, we do not consider these items (for example, when considering the impact of equity award grants, we place a greater emphasis on overall stockholder dilution rather than the accounting charges associated with such grants). We believe it is useful to exclude these expenses in order to better understand the long-term performance of our core business and to facilitate comparison of our results to those of peer companies and over multiple periods. In addition to these exclusions, we subtract an assumed provision for income taxes to calculate non-GAAP net income. We utilize a fixed long-term projected tax rate in our computation of the non-GAAP income tax provision to provide better consistency across the reporting periods. For each of the years ended January 31, 2025 and 2024, we have determined the projected non-GAAP tax rate to be 20%.

Free cash flow: We define free cash flow as net cash provided by operating activities less purchases of property and equipment. We believe free cash flow is an important liquidity measure of the cash that is available (if any), after purchases of property and equipment, for operational expenses, investment in our business, and to make acquisitions. Free cash flow is useful to investors as a liquidity measure because it measures our ability to generate or use cash in excess of our capital investments in property and equipment. Once our business needs and obligations are met, cash can be used to maintain a strong balance sheet and invest in future growth.

Billings: We define billings as total revenues plus the change in our contract liabilities and refund liability less contract assets and unbilled accounts receivable in a given period. Billings reflects sales to new customers plus subscription renewals and additional sales to existing customers. Only amounts invoiced to a customer in a given period are included in billings. We believe billings can be used to measure our periodic performance, when taking into consideration the timing aspects of customer renewals, which represents a large component of our business. Given that most of our customers pay in annual installments one year in advance, but we typically recognize a majority of the related revenue ratably over time, we use billings to measure and monitor our ability to provide our business with the working capital generated by upfront payments from our customers.

For a reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measure, please see “Reconciliation of GAAP to Non-GAAP Financial Measures” below.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited)

Three Months Ended
January 31,

Year Ended
January 31,

(in thousands, except per share data)

2025

2024

2025

2024

Revenue:

Subscription

$   757,767

$   695,682

$  2,901,309

$  2,686,708

Professional services and other

18,485

16,704

75,430

75,174

Total revenue

776,252

712,386

2,976,739

2,761,882

Cost of revenue:

Subscription

138,884

120,551

532,445

459,905

Professional services and other

21,327

27,356

89,214

112,716

Total cost of revenue

160,211

147,907

621,659

572,621

Gross profit

616,041

564,479

2,355,080

2,189,261

Operating expenses:

Sales and marketing

301,288

300,221

1,160,993

1,168,137

Research and development

155,463

151,524

588,455

539,488

General and administrative

98,821

102,711

375,983

419,621

Restructuring and other related charges

88

29,721

30,381

Total operating expenses

555,572

554,544

2,155,152

2,157,627

Income from operations

60,469

9,935

199,928

31,634

Interest expense

(400)

(1,709)

(1,550)

(6,844)

Interest income and other income, net

7,818

21,516

49,563

68,889

Income before provision for (benefit from) income taxes

67,887

29,742

247,941

93,679

Provision for (benefit from) income taxes

(15,604)

2,501

(819,944)

19,699

Net income

$     83,491

$     27,241

$  1,067,885

$     73,980

Net income per share attributable to common stockholders:

Basic

$        0.41

$        0.13

$        5.23

$        0.36

Diluted

$        0.39

$        0.13

$        5.08

$        0.36

Weighted-average shares used in computing net income per share:

Basic

203,299

205,514

204,329

204,070

Diluted

214,507

209,581

210,339

208,950

Stock-based compensation expense included in costs and expenses:

Cost of revenue—subscription

$     13,712

$     13,517

$     58,348

$     51,660

Cost of revenue—professional services and other

4,174

6,977

18,639

28,336

Sales and marketing

48,213

53,251

202,609

203,855

Research and development

53,422

54,753

204,238

184,211

General and administrative

30,426

32,502

121,665

143,773

Restructuring and other related charges

16

4,836

5,012

 

CONDENSED CONSOLIDATED BALANCE SHEETS

(Unaudited)

(in thousands)

January 31,
2025

January 31,
2024

Assets

Current assets

Cash and cash equivalents

$            648,623

$            797,060

Investments—current

314,924

248,402

Accounts receivable, net

429,582

439,299

Contract assets—current

13,764

15,922

Prepaid expenses and other current assets

82,368

66,984

Total current assets

1,489,261

1,567,667

Investments—noncurrent

134,105

121,977

Property and equipment, net

299,370

245,173

Operating lease right-of-use assets

109,630

123,188

Goodwill

454,477

353,138

Intangible assets, net

76,388

50,905

Deferred contract acquisition costs—noncurrent

467,201

409,627

Deferred tax assets—noncurrent

840,470

2,031

Other assets—noncurrent

141,803

97,584

Total assets

$         4,012,705

$         2,971,290

Liabilities and Equity

Current liabilities

Accounts payable

$             30,697

$             19,029

Accrued expenses and other current liabilities                                                         

99,579

104,037

Accrued compensation

227,115

195,266

Contract liabilities—current

1,455,442

1,320,059

Operating lease liabilities—current

19,077

22,230

Total current liabilities

1,831,910

1,660,621

Contract liabilities—noncurrent

21,523

21,980

Operating lease liabilities—noncurrent

105,350

120,823

Deferred tax liability—noncurrent

20,596

16,795

Other liabilities—noncurrent

30,634

21,332

Total liabilities

2,010,013

1,841,551

Stockholders’ equity

Common stock

20

21

Treasury stock

(2,871)

(2,164)

Additional paid-in capital

3,321,242

2,821,461

Accumulated other comprehensive loss

(28,376)

(19,360)

Accumulated deficit

(1,287,323)

(1,670,219)

Total stockholders’ equity

2,002,692

1,129,739

Total liabilities and equity

$         4,012,705

$         2,971,290

 

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited)

Three Months Ended
January 31,

Year Ended
January 31,

(in thousands)

2025

2024

2025

2024

Cash flows from operating activities:

Net income

$      83,491

$      27,241

$  1,067,885

$      73,980

Adjustments to reconcile net income to net cash provided by operating activities

Depreciation and amortization

28,707

23,633

107,804

95,062

Amortization of deferred contract acquisition and fulfillment costs

64,486

52,382

237,217

200,163

Amortization of debt discount and transaction costs

139

1,027

554

4,749

Non-cash operating lease costs

4,602

4,811

19,065

21,310

Stock-based compensation expense

149,947

161,016

610,335

616,847

Deferred income taxes

(22,103)

(973)

(839,989)

6,292

Other

(361)

(551)

6,111

(1,904)

Changes in operating assets and liabilities

Accounts receivable

(128,616)

(81,221)

2,075

71,681

Prepaid expenses and other current assets

(9,334)

7,300

(17,634)

(657)

Deferred contract acquisition and fulfillment costs

(87,618)

(78,649)

(302,166)

(255,159)

Other assets

(5,884)

(1,413)

(22,002)

(15,432)

Accounts payable

9,152

4,263

7,638

(4,826)

Accrued expenses and other liabilities

10,081

4,101

2,935

6,473

Accrued compensation

70,364

38,347

29,236

33,979

Contract liabilities

146,285

115,371

129,854

152,247

Operating lease liabilities

(5,426)

(5,987)

(21,646)

(25,279)

Net cash provided by operating activities

307,912

270,698

1,017,272

979,526

Cash flows from investing activities:

Cash paid for acquisition, net of acquired cash

(143,611)

Purchases of marketable securities

(77,699)

(132,875)

(411,236)

(336,221)

Maturities of marketable securities

74,500

222,352

340,334

473,869

Purchases of strategic and other investments

(750)

(125)

(1,375)

(645)

Purchases of property and equipment

(28,342)

(22,114)

(96,988)

(92,391)

Net cash provided by (used in) by investing activities

(32,291)

67,238

(312,876)

44,612

Cash flows from financing activities:

Repayments of convertible senior notes

(689,896)

(726,979)

Repurchases of common stock

(161,725)

(683,528)

(145,515)

Settlement of capped calls, net of related costs

23,688

Payment of tax withholding obligation on net RSU settlement and ESPP purchase

(81,148)

(45,922)

(213,282)

(144,218)

Proceeds from exercise of stock options

11,359

784

22,705

13,991

Proceeds from employee stock purchase plan

35,314

32,994

Net cash used in financing activities

(231,514)

(735,034)

(838,791)

(946,039)

Effect of foreign exchange on cash, cash equivalents and restricted cash

(5,311)

5,096

(7,550)

199

Net increase (decrease) in cash, cash equivalents and restricted cash

38,796

(392,002)

(141,945)

78,298

Cash, cash equivalents and restricted cash at beginning of period (1)

620,758

1,193,501

801,499

723,201

Cash, cash equivalents and restricted cash at end of period (1)

$   659,554

$   801,499

$   659,554

$   801,499

(1) Cash, cash equivalents and restricted cash included restricted cash of $10.9 million and $4.4 million as of January 31, 2025 and January 31, 2024.

 

RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES

(Unaudited)

Reconciliation of gross profit (loss) and gross margin: 

Three Months Ended
January 31,

Year Ended January 31,

(in thousands)

2025

2024

2025

2024

GAAP gross profit

$  616,041

$  564,479

$  2,355,080

$  2,189,261

Add: Stock-based compensation

17,886

20,494

76,987

79,996

Add: Amortization of acquisition-related intangibles

3,564

2,070

12,267

8,857

Add: Employer payroll tax on employee stock transactions

1,176

337

3,909

2,262

Add: Lease-related impairment and lease-related charges

721

Non-GAAP gross profit

$  638,667

$  587,380

$  2,448,243

$  2,281,097

GAAP gross margin

79.4 %

79.2 %

79.1 %

79.3 %

Non-GAAP adjustments

2.9 %

3.3 %

3.1 %

3.3 %

Non-GAAP gross margin

82.3 %

82.5 %

82.2 %

82.6 %

GAAP subscription gross profit

$  618,883

$  575,131

$  2,368,864

$  2,226,803

Add: Stock-based compensation

13,712

13,517

58,348

51,660

Add: Amortization of acquisition-related intangibles

3,564

2,070

12,267

8,857

Add: Employer payroll tax on employee stock transactions

921

232

2,882

1,464

Add: Lease-related impairment and lease-related charges

505

Non-GAAP subscription gross profit

$  637,080

$  590,950

$  2,442,361

$  2,289,289

GAAP subscription gross margin

81.7 %

82.7 %

81.6 %

82.9 %

Non-GAAP adjustments

2.4 %

2.2 %

2.6 %

2.3 %

Non-GAAP subscription gross margin

84.1 %

84.9 %

84.2 %

85.2 %

GAAP professional services and other gross loss

$   (2,842)

$ (10,652)

$    (13,784)

$    (37,542)

Add: Stock-based compensation

4,174

6,977

18,639

28,336

Add: Employer payroll tax on employee stock transactions

255

105

1,027

798

Add: Lease-related impairment and lease-related charges

216

Non-GAAP professional services and other gross income (loss)

$     1,587

$   (3,570)

$         5,882

$      (8,192)

GAAP professional services and other gross margin

(15.4) %

(63.8) %

(18.3) %

(49.9) %

Non-GAAP adjustments

24.0 %

42.4 %

26.1 %

39.0 %

Non-GAAP professional services and other gross margin

8.6 %

(21.4) %

7.8 %

(10.9) %

Reconciliation of operating expenses:

Three Months Ended
January 31,

Year Ended
January 31,

(in thousands)

2025

2024

2025

2024

GAAP sales and marketing

$     301,288

$     300,221

$  1,160,993

$  1,168,137

Less: Stock-based compensation

(48,213)

(53,251)

(202,609)

(203,855)

Less: Amortization of acquisition-related intangibles

(3,354)

(2,631)

(12,450)

(10,518)

Less: Employer payroll tax on employee stock transactions

(2,242)

(1,104)

(7,593)

(5,049)

Less: Lease-related impairment and lease-related charges

(2,171)

Non-GAAP sales and marketing

$     247,479

$     243,235

$     938,341

$     946,544

GAAP sales and marketing as a percentage of revenue

38.8 %

42.1 %

39.0 %

42.3 %

Non-GAAP sales and marketing as a percentage of revenue

31.9 %

34.2 %

31.5 %

34.3 %

GAAP research and development

$     155,463

$     151,524

$     588,455

$     539,488

Less: Stock-based compensation

(53,422)

(54,753)

(204,238)

(184,211)

Less: Employer payroll tax on employee stock transactions

(1,421)

(605)

(7,013)

(4,276)

Less: Lease-related impairment and lease-related charges

(873)

Non-GAAP research and development

$     100,620

$       96,166

$     377,204

$     350,128

GAAP research and development as a percentage of revenue

20.0 %

21.3 %

19.8 %

19.5 %

Non-GAAP research and development as a percentage of revenue

13.0 %

13.5 %

12.7 %

12.7 %

GAAP general and administrative

$       98,821

$     102,711

$     375,983

$     419,621

Less: Stock-based compensation

(30,426)

(32,502)

(121,665)

(143,773)

Less: Employer payroll tax on employee stock transactions

(1,504)

(554)

(3,278)

(2,095)

Less: Acquisition-related expenses

(4,340)

Less: Lease-related impairment and lease-related charges

(695)

Non-GAAP general and administrative

$       66,891

$       69,655

$     246,700

$     273,058

GAAP general and administrative as a percentage of revenue

12.8 %

14.5 %

12.4 %

15.2 %

Non-GAAP general and administrative as a percentage of revenue

8.6 %

9.8 %

8.2 %

9.8 %

Reconciliation of income from operations and operating margin:

Three Months Ended
January 31,

Year Ended
January 31,

(in thousands)

2025

2024

2025

2024

GAAP income from operations

$    60,469

$     9,935

$  199,928

$    31,634

Add: Stock-based compensation

149,947

161,000

605,499

611,835

Add: Amortization of acquisition-related intangibles

6,918

4,701

24,717

19,375

Add: Employer payroll tax on employee stock transactions

6,343

2,600

21,793

13,682

Add: Acquisition-related expenses

4,340

Add: Restructuring and other related charges

88

29,721

30,381

Add: Lease-related impairment and lease-related charges

4,460

Non-GAAP income from operations

$  223,677

$  178,324

$  885,998

$  711,367

GAAP operating margin

7.8 %

1.4 %

6.7 %

1.1 %

Non-GAAP adjustments

21.0 %

23.6 %

23.1 %

24.7 %

Non-GAAP operating margin

28.8 %

25.0 %

29.8 %

25.8 %

Reconciliation of net income and net income per share, basic and diluted:

Three Months Ended
January 31,

Year Ended
January 31,

(in thousands, except per share data)

2025

2024

2025

2024

GAAP net income

$     83,491

$     27,241

$  1,067,885

$     73,980

Add: Stock-based compensation

149,947

161,000

605,499

611,835

Add: Amortization of acquisition-related intangibles

6,918

4,701

24,717

19,375

Add: Employer payroll tax on employee stock transactions

6,343

2,600

21,793

13,682

Add: Acquisition-related expenses

4,340

Add: Restructuring and other related charges

88

29,721

30,381

Add: Amortization of debt discount and issuance costs

1,027

5,175

Add: Fair value adjustments to strategic investments

(98)

22

Add: Lease-related impairment and lease-related charges

4,460

Add: Income tax and other tax adjustments

(61,823)

(37,311)

(1,006,746)

(136,023)

Non-GAAP net income

$   184,876

$   159,248

$   747,209

$   622,887

Numerator:

Non-GAAP net income

$   184,876

$   159,248

$   747,209

$   622,887

Add: Interest expense on convertible senior notes

425

Non-GAAP net income attributable to common stockholders, diluted

$   184,876

$   159,248

$   747,209

$   623,312

Denominator:

Weighted-average common shares outstanding, basic

203,299

205,514

204,329

204,070

Effect of dilutive securities

11,208

4,067

6,010

4,880

Non-GAAP weighted-average common shares outstanding, diluted

214,507

209,581

210,339

208,950

GAAP net income per share, basic

$        0.41

$        0.13

$        5.23

$        0.36

GAAP net income per share, diluted

$        0.39

$        0.13

$        5.08

$        0.36

Non-GAAP net income per share, basic

$        0.91

$        0.77

$        3.66

$        3.05

Non-GAAP net income per share, diluted

$        0.86

$        0.76

$        3.55

$        2.98

Computation of free cash flow:

Three Months Ended
January 31,

Year Ended
January 31,

(in thousands)

2025

2024

2025

2024

Net cash provided by operating activities

$   307,912

$   270,698

$  1,017,272

$   979,526

Less: Purchases of property and equipment

(28,342)

(22,114)

(96,988)

(92,391)

Non-GAAP free cash flow

279,570

248,584

920,284

887,135

Net cash provided by (used in) by investing activities

(32,291)

67,238

(312,876)

44,612

Net cash used in financing activities

$ (231,514)

$ (735,034)

$ (838,791)

$ (946,039)

Computation of billings:

Three Months Ended
January 31,

Year Ended
January 31,

(in thousands)

2025

2024

2025

2024

Revenue

$    776,252

$    712,386

$ 2,976,739

$ 2,761,882

Add: Contract liabilities and refund liability, end of period

1,479,266

1,343,792

1,479,266

1,343,792

Less: Contract liabilities and refund liability, beginning of period

(1,332,828)

(1,228,174)

(1,343,792)

(1,191,269)

Add: Contract assets and unbilled accounts receivable, beginning of period

18,341

25,253

20,189

16,615

Less: Contract assets and unbilled accounts receivable, end of period

(17,825)

(20,189)

(17,825)

(20,189)

Add: Contract assets and unbilled accounts receivable contributed by acquisitions

53

Less: Contract liabilities and refund liability contributed by acquisitions

(5,071)

Non-GAAP billings

$    923,206

$    833,068

$ 3,109,559

$ 2,910,831

 

View original content:https://www.prnewswire.com/news-releases/docusign-announces-fourth-quarter-and-fiscal-year-2025-financial-results-302401225.html

SOURCE Docusign, Inc.

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MasonMade Ventures Founded to Transform Facilities Management

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Serial Entrepreneurs Launch Firm to Disrupt FM Industry through Software Solutions and Highly Technical Trades

NEW YORK, March 19, 2025 /PRNewswire/ — Serial entrepreneurs Joseph Scaretta and Moses Carrasco announce the launch of MasonMade Ventures, an operational holding company that invests in, acquires, and expands critical infrastructure businesses. The firm’s investment strategy aims to solve complex industry gaps with a focus on software solutions and highly technical infrastructure trades in underserved markets such as fire suppression, material handling and vertical transportation. 

“Our firm is built by founders for founders, together solving gaps within our industry,” Co-CEO, Joseph Scaretta, said.

MasonMade offers a unique co-CEO model that pairs industry experts with operations and business development specialists, providing portfolio companies with the autonomy to operate independently while benefiting from strategic guidance, operational efficiencies, and scalable growth opportunities. As self-made entrepreneurs with two successful private-equity exits, Scaretta and Carrasco believe in a people-first culture where the investors actively support leadership teams by strengthening core capabilities while supplementing with complimentary skills.

“At MasonMade, we are dedicated to creating an environment where the businesses we serve can thrive,” Carrasco, Co-CEO and founder, said. “We will be partners in the growth of each company in our portfolio – to empower and enable facilities management entrepreneurs who have built their own companies from the ground up.”

MasonMade is not your average holding company. It is founded on a legacy of success and with the entrepreneurial vision of Scaretta and Carrasco who have been pushing boundaries since they first joined the facilities management industry in 2003 with their start-up Empire Facilities.

“Our firm is built by founders for founders, together solving gaps within our industry,” Scaretta, who serves as Co-CEO and founder, added. “We are back to disrupt the facilities management industry once again by driving sustainable growth in our portfolio companies while setting new standards of excellence to shape the future of the industry.”

MasonMade offers extensive industry expertise, strategic financial guidance, and a people-first approach. The leadership team’s dedication to fostering a people-first culture was reflected by multiple appearances on the Inc. 5000 list. Their commitment to making a lasting social impact is evidenced through philanthropic initiatives including Pop Ups for Good and the Young Entrepreneur Challenge, which will be relaunched in 2026.

The team at MasonMade Ventures is strengthened by the leadership of Desiree Russo and Rob Baird. Russo, who has 20 years of operational experience and innovative leadership in facilities management, is a Partner and will serve as Senior Vice President of Portfolio Operations. Baird, who specializes in optimizing financial structures and driving operational efficiencies, is also a Partner and will serve as Chief Financial Officer.

For more information about MasonMade Ventures, please visit MasonMade.co.

About MasonMade Ventures
MasonMade Ventures is an operational holding company founded by Joseph Scaretta and Moses Carrasco. The firm focuses on investing in and expanding businesses that provide critical infrastructure support services. With a people-first philosophy, forward-looking vision, commitment to operational excellence and dedication to entrepreneurial success, MasonMade is redefining the facilities management industry.

Media Inquiries:
Joseph Scaretta
Co-CEO & Founder
MasonMade Ventures
media@masonmade.co

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SOURCE MasonMade Ventures

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Northwestern Medicine and Vitestro Collaborate to Advance Autonomous Robotic Phlebotomy

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Collaboration to Address Global Staffing Shortages and Set a New Standard for Automated Diagnostic Blood Collection

CHICAGO and SAN FRANCISCO, March 19, 2025 /PRNewswire/ — Northwestern Medicine, Chicago’s premier integrated academic health system, and Vitestro, a pioneer in autonomous robotic vascular access and diagnostic blood collection, today announced a multi-year collaboration to advance automation in phlebotomy and transform the patient experience.

As part of this collaboration, Northwestern Medicine will participate in a multicenter clinical trial validating the performance and safety of Vitestro’s Aletta™—the world’s first Autonomous Robotic Phlebotomy Device™ (ARPD™). The goal of the study is to generate key clinical evidence to support adoption of automated phlebotomy as a scalable solution for U.S. hospital and outpatient blood draw centers.

“At Northwestern Medicine, we are dedicated to pioneering innovations that elevate patient care and operational excellence,” said Gary A. Noskin, MD, senior vice president, Northwestern Memorial HealthCare, and president, Northwestern Medical Group. “Our collaboration with Vitestro is a step forward in transforming diagnostic testing by automating venous blood collection. Through this relationship our goal is to improve efficiency, enhance sample integrity, and redefine the patient experience through cutting-edge technology.”

By automating and standardizing blood collection, this collaboration aims to:

Address critical phlebotomy workforce shortages by providing a scalable, automated solution.Enhance operational efficiency and patient throughput in high-volume hospital outpatient settings.Improve sample quality and integrity, reducing errors associated with manual venipuncture.Expand access to high-quality blood collection while enhancing patient comfort and overall care.

“We are privileged to collaborate with Northwestern Medicine in setting a new standard for laboratory automation,” said Brian Joseph, Co-founder of Vitestro. “Vitestro’s mission is to empower hospitals and laboratories with transformative robotic solutions that drive efficiency, improve clinical outcomes, and elevate the patient experience. This collaboration will further validate the role of automation in modernizing blood collection.”

As Chicago’s premier integrated academic health system, Northwestern Medicine offers patients access to world class, compassionate care at 11 hospitals and more than 200 diagnostic and ambulatory sites.

“Phlebotomy remains one of the last manual processes in laboratory medicine, and automation presents a pivotal opportunity to transform it,” said Gregory S. Retzinger, MD, PhD, Medical Director of Pathology Clinical Services, Northwestern Memorial Hospital. “This collaboration goes beyond evaluating autonomous robotic phlebotomy — it has the potential to solve urgent staffing challenges and redefining the future of laboratory medicine.

“We are proud to partner with Northwestern Medicine’s visionary leadership, who recognize the future in phlebotomy automation,” said Bob Gerberich, CCO of North America at Vitestro. “Their commitment, along with the work of our other U.S. clinical trial partners, will be instrumental in establishing a new standard in total laboratory workflow automation. This collaboration marks a defining moment in making autonomous blood collection an integral part of modern healthcare.”

About Northwestern Medicine
To learn more about Northwestern Medicine, please visit NM.org.

About Vitestro
Vitestro is a global leader in medical robotics, headquartered in the Netherlands, with deep expertise in engineering, robotics, and commercialization in both the U.S. and international markets. The company has developed and launched the world’s first and only CE-marked Autonomous Robotic Phlebotomy Device™ (ARPD™), setting a new benchmark for diagnostic venous blood sampling. By integrating advanced robotics, artificial intelligence, and imaging technology, Vitestro delivers precision, efficiency, and an enhanced patient experience. While Aletta has not yet received FDA approval, Vitestro is actively preparing for regulatory approval in the U.S. and global expansion.

For more information, visit vitestro.com. 

View original content:https://www.prnewswire.co.uk/news-releases/northwestern-medicine-and-vitestro-collaborate-to-advance-autonomous-robotic-phlebotomy-302404767.html

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Capital Credit Union Modernizes Operations and Positions for Growth with Jack Henry

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Credit union selects Jack Henry for long-term stability and support

MONETT, Mo., March 19, 2025 /PRNewswire/ — Jack Henry™ (Nasdaq: JKHY) is pleased to announce that Capital Credit Union converted to Jack Henry’s Symitar® platform and complementary products to support its future growth. 

The credit union dates back to 1936, founded by state employees meeting in the North Dakota Capitol building with a mission to support financial well-being and provide reliable credit. Over the years, the credit union flourished, through organic growth and mergers to expand its reach and impact. Today, Capital Credit Union has over $800 million in assets, and it remains dedicated to supporting the financial success of its more than 32,000 members.

After experiencing eightfold growth in 18 years, the credit union’s existing core platform could no longer support its long-term growth objectives. It was crucial for Capital to find a provider that could enhance support and service while also positioning them to meet increased demands related to security and data encryption. The institution was impressed by Jack Henry’s strong reputation as the largest core provider for credit unions over $1 billion in assets and a leader in the $250 million to $1 billion asset segment. Capital Credit Union also valued Jack Henry’s dedication to, and reputation for, exceptional customer service and support.

“Our decision to convert to Jack Henry is an investment in the future of our organization and members,” said Kurt Schmidt, Chief Information Officer of Capital Credit Union. “We’re pleased with how thorough, responsive, and efficient the Jack Henry team has been, both from a technical and training perspective. While it’s still relatively early for us in the conversion process, Jack Henry’s user-friendly experience will empower more employees to work directly with the technology in areas important to us. This should help us with competitive differentiators while helping us free up resources that can be used to offer even stronger member benefits and service.”

The credit union moved to an outsourced core model, trusting Jack Henry’s comprehensive, broad-based system to maintain its technology while enabling employees to focus on meaningful differentiators and member service. For example, they’ve worked on increasing member security from a holistic perspective, along with additional workflow solutions and advanced reporting capabilities to improve their member experiences. By consolidating under one vendor, they gained integrated solutions and streamlined support, helping their technology and teams work more efficiently together. 

“We appreciate when credit unions like Capital Credit Union choose us for our innovation and service, which have been core to both our culture and success,” added Brynn Ammon, President of Credit Union Solutions at Jack Henry. “Capital Credit Union has been a cornerstone of its community for 90 years, and we are honored to be the technology provider of choice to help them continue that legacy.”

About Jack Henry & Associates, Inc.® 
Jack Henry™ (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens connections between financial institutions and the people and businesses they serve. We are an S&P 500 company that prioritizes openness, collaboration, and user centricity – offering banks and credit unions a vibrant ecosystem of internally developed modern capabilities as well as the ability to integrate with leading fintechs. For more than 48 years, Jack Henry has provided technology solutions to enable clients to innovate faster, strategically differentiate, and successfully compete while serving the evolving needs of their accountholders. We empower approximately 7,500 clients with people-inspired innovation, personal service, and insight-driven solutions that help reduce the barriers to financial health. Additional information is available at www.jackhenry.com.

 

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SOURCE Jack Henry & Associates, Inc.

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