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TP helps organizations adopt and scale agentic AI with two new AI partnerships

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TP will integrate agentic AI solutions from emerging tech leaders Ema and Parloa to help clients combine and scale agentic AI with human experts to advance intelligent orchestration of AI and emotional intelligence across customer experience and back-office services.

NEW YORK and PARIS, April 30, 2025 /PRNewswire/ — Global digital services leader TP today announced partnerships with emerging leaders in agentic artificial intelligence (AI), Ema and Parloa. These partnerships advance TP’s goal of delivering a steady pipeline of AI innovations that help clients accelerate AI adoption, enhance customer engagement, and realize value faster across their front-office and back-office activities.

The move underscores TP’s ongoing commitment to driving technological advancements that address evolving market demands. Earlier this year, TP launched a €100 million AI investment program designed to strengthen its leadership in scaling intelligent operations and deliver greater value for its clients. The company’s partnerships with Ema and Parloa mark a new milestone in this strategy, alongside TP’s recent partnership with real-time accent translation software provider Sanas.

Together, these investments focus on innovating the use of advanced AI tools alongside TP Experts to augment their work, enabling Experts to provide more personalized and empathetic customer support and more efficient professional services.

“More than adopting the latest technology, we are orchestrating innovation with a highly skilled team and rigorous standards and processes, all guided by strategic vision built on deep industry expertise,” said Thomas Mackenbrock, TP Group Deputy Chief Executive Officer. “Our mission: to deliver experiences that are smarter, faster, creating value and driving sustainable growth.”

By blending human expertise and empathy with advanced agentic AI, we are not only transforming customer experience but also propelling our digital transformation forward as we expand beyond traditional CX into high-growth areas that are driving the future of business,” Mackenbrock continued. “In the process, we are also creating new professional opportunities within our company.”

Scaled, Agile and Personalized Voice Engagement and Back-Office Processes

Ema and TP will work jointly with dedicated teams to further enhance and implement Ema’s agentic systems to enterprise needs for a broad variety of tasks. In addition, TP becomes the exclusive global go-to-market partner and integrator of Ema’s AI Agents platforms and solutions for 400+ clients. Last year alone, TP saw double-digit growth in back-office services, a market that is expected to reach approximately $320 billion in the next four years1 driven by the rising demand for digital transformation, coupled with operational and cost efficiency.

“Our collaboration with TP marks a pivotal move toward building the future of work where intelligent, autonomous AI seamlessly integrates with human expertise to elevate both experience and performance,” said Surojit Chatterjee, CEO and co-founder of Ema. “By uniting Ema’s advanced AI agents with TP’s global reach and operational strength, we are enabling organizations to amplify human potential, spark real transformation, and create more agile, inventive, and resilient teams.”

Parloa’s platform seamlessly integrates AI agents with human experts, enabling TP to elevate, automate, and scale multilingual voice engagement for customer interactions. By delegating routine customer voice inquiries to AI, TP Experts can focus on solving more complex, high-impact challenges. Both companies are collaborating closely to further enhance and implement the Parloa suite of solutions and bring them to market. Initially, TP will be Parloa’s strategic go-to market partner for selected target companies.

In addition, TP has the right to invest up to US$15 million in the next financing round of Ema and $10 million in Parloa.

“Our partnership with TP advances how businesses integrate agentic AI with human expertise to drive superior outcomes,” said Malte Kosub, CEO & Founder of Parloa. “For years, the focus was on building faster, more efficient digital channels, often at the expense of more human, voice-based communications which customers prefer because it is naturally easier. With TP, we are enabling their Experts to seamlessly delegate routine customer voice inquiries to our AI agents, thereby unlocking greater capacity to address intricate, high-impact challenges. This collaboration exemplifies how AI can not only transform operational efficiency but also enhance the human touch in delivering forward-thinking solutions that create lasting value for clients.”

Parloa provides agentic AI voice engagement and support in 137 languages and dialects.

1Source: Frost & Sullivan Global Business Process Management Services Forecast to 2029. Published February 2025.

ABOUT EMA
Ema is based in Mountain View, California, and is the leading horizontal agentic AI platform, enabling the largest enterprises to automate entire workflows in any business function end-to-end. With its collection of hundreds of pre-built AI agents and its no-code agent builder platform, Ema can automate any role from Customer Support and HR to Legal and Sales, freeing teams to focus on high context strategic work. Ema was founded in 2023 by Surojit Chatterjee and Souvik Sen, veterans from Google, Coinbase and Okta and employs over 100 people in Mountain View, CA and Bangalore, India. Ema is funded by notable investors like Accel Partners, Section 32, Prosus Ventures and a host of prominent Silicon Valley angels including Sridhar Ramaswamy (CEO, Snowflake), Divesh Makan (Iconiq Capital) and Jerry Yang (Yahoo). For more information, visit https://www.ema.co/.    

ABOUT PARLOA
Parloa is a leading Agentic AI company for enterprise customer service. Parloa’s voice-first platform unites humans and AI in one team to take companies’ service quality to a new level through AI-based customer service, natural-sounding conversations, and outstanding service experiences on the phone and all communication channels. The Parloa platform resolves most customer queries quickly and automatically, allowing contact center agents to focus on complex issues. Parloa was founded in 2018 by Malte Kosub and Stefan Ostwald and today employs about 300 people in Berlin, Munich, and New York. For more information, visit https://www.parloa.com.

ABOUT TELEPERFORMANCE GROUP
Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA – Bloomberg: TEP FP), is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including operations consulting and high-value digital transformation services. It also offers a range of specialized services such as collections, interpreting and localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread in close to 100 countries, as well as the Group’s local presence allows it to be a force of good in supporting communities, clients, and the environment. In 2024, Teleperformance reported consolidated revenue of €10,280 million (US$11 billion) and net profit of €523 million.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the area of corporate social responsibility, Teleperformance shares are included in the CAC 40 ESG since September 2022, the Euronext Vigeo Euro 120 index since 2015, the MSCI Europe ESG Leaders index since 2019, the FTSE4Good index since 2018 and the S&P Global 1200 ESG index since 2017.

For more information: www.tp.com.

 

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Best VPS Hosting (2026): Virterion Recognized for Performance, Reliability, and Scalability by Expert Consumers

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NEW YORK, Sept. 5, 2026 /PRNewswire/ — Expert Consumers has recognized Virterion in an assessment of the best VPS hosting solutions for 2026. The recognition highlights the provider’s performance-focused virtual servers, infrastructure reliability, and ability to scale from entry-level VPS plans to dedicated hardware.

Best VPS Hosting

Virterion – a provider of VPS hosting, Windows VPS, website hosting, and dedicated servers offering KVM virtualization, configurable resources, European server locations, backup options, and scalable infrastructure, supported by 24/7 technical assistance and remote server management tools.

Demand for virtual private servers continues to grow as websites, applications, and databases require more control than conventional shared hosting can provide. VPS hosting allocates processing power, memory, and storage to an independent virtual environment. This structure gives developers and organizations greater control over software, security settings, and server configuration.

Virterion addresses these requirements through several workload-specific services. The portfolio includes standard VPS hosting, high-CPU configurations, Windows VPS, storage-focused virtual servers, website hosting tools, and dedicated servers. The range allows customers to select infrastructure based on processing, storage, operating system, and location requirements.

Virtual Servers Designed Around Different Workloads

Virterion uses KVM virtualization across the VPS range. KVM technology separates virtual machines within a physical server and provides each environment with allocated resources. Customers receive administrative access and can install supported operating systems or use compatible ISO images.

Standard VPS plans are available in Naaldwijk, the Netherlands, and Sofia, Bulgaria. Entry configurations include 1 vCPU, 1 GB of RAM, and 10 GB of SSD or NVMe storage. Plans also provide a static IPv4 address, with IPv6 available on applicable configurations.

The Netherlands and Bulgaria VPS ranges support resource customization. CPU cores, memory, storage, bandwidth, IP addresses, and backup capacity can be adjusted through the ordering system. Existing configurations can also be upgraded when traffic or application requirements increase.

Several operational features are available across applicable VPS plans:

Remote server access: A VNC console allows server access when standard network connections are unavailable.Backup controls: Supported plans allow manual backups and scheduled backup creation.Network testing: Looking Glass tools provide information about routes, latency, upload speeds, and download speeds.Flexible operating systems: Customers can select supported Linux distributions or compatible custom images.Technical assistance: Support is available around the clock through email, tickets, and online chat.

These tools give technical teams direct control over routine server management. However, customers remain responsible for application configuration, data protection, and software security.

Performance and Reliability Across European Locations

Location can influence website speed because distance affects the time required to transfer information. Virterion positions the Netherlands location for audiences across Central and Northern Europe. The Sofia location can support projects targeting Southeastern Europe and nearby markets.

Standard plans at both locations provide 300 Mbit/s network options and unlimited traffic. The Netherlands range uses enterprise NVMe storage, while the Bulgaria range uses enterprise SSD storage. Both formats are designed to provide faster data access than traditional mechanical drives.

Projects requiring greater processing capacity can use the High CPU VPS range. These servers use dedicated CPU cores, modern server processors, DDR5 memory, and enterprise NVMe storage. Virterion reports approximately 80 to 90 percent greater CPU performance than the standard Netherlands VPS line. The comparison is based on provider testing and should be evaluated alongside the requirements of each workload.

Reliability also depends on the surrounding data-center and network infrastructure. Virterion cites service availability of up to 99.995 percent for overseas data-center operations. Prospective customers can use the available network-testing tools to evaluate latency and routing before selecting a location.

Backup policies require careful review. Manual and scheduled backups are available on several VPS products, but customers remain responsible for protecting important files and databases. The storage-focused VPS line does not include backup functionality.

Storage VPS configurations begin with 500 GB of SSD capacity. Standard options extend to 1.5 TB, while configurable upgrades can reach 3 TB. This category may suit media libraries, archives, or data-heavy applications when an independent backup process is already established.

Windows VPS and Website Hosting

Virterion provides Windows VPS options in both the Netherlands and Bulgaria. Entry plans include 1 vCPU, 2 GB of RAM, 20 GB of SSD storage, a 300 Mbit/s network connection, one IP address, and unlimited traffic.

Windows VPS plans include a graphical desktop through Remote Desktop Protocol. VNC console access provides another method of connecting to the virtual machine. Manual and scheduled backup tools are also available.

The Windows service is unmanaged. Technical support can help address issues involving the virtual machine, but software and applications running inside the server remain the customer’s responsibility.

Windows licensing is another important consideration. Virterion provides an evaluation version with a 180-day trial key. A permanent operating system license is not included. Organizations planning long-term deployment should account for licensing and administration requirements before selecting a plan.

Website hosting can be managed through optional control-panel software. Available editions support individual developers, teams handling multiple projects, and agencies maintaining larger website portfolios. Depending on the selected edition, domain allowances include 10, 30, 50, or unlimited domains.

Relevant control-panel options include visual website management, database administration, WordPress tools, subscription controls, and account management. These features can reduce the amount of command-line work required for common hosting tasks.

A VPS still requires more technical involvement than conventional shared website hosting. The tradeoff is greater control over allocated resources, operating system settings, application installation, and security configuration.

Scaling From VPS Hosting to Dedicated Servers

Virtual servers can support many websites, development environments, databases, and business applications. Dedicated servers become more appropriate when a workload requires physical hardware without virtualization, larger memory capacity, multiple storage devices, hardware RAID, or consistently high network throughput.

Virterion offers dedicated servers from the Netherlands location. The catalog includes configurations for smaller production workloads and higher-capacity business systems. Available specifications include ECC memory, enterprise SSD and NVMe storage, hardware RAID options, and multiple-drive configurations.

Selected systems provide network links ranging from 1 Gbit/s to 10 Gbit/s. Traffic allowances vary by configuration, with unmetered service available as an upgrade on applicable servers. Some systems support hundreds of gigabytes of memory, while higher-capacity models support multiple enterprise storage devices.

The dedicated-server range provides a migration path for projects that outgrow VPS resources. Customers can begin with virtual infrastructure and move to physical hardware when performance, storage, or network requirements justify the change.

Dedicated hardware involves more planning than a standard VPS. Processor requirements, memory capacity, drive layout, RAID configuration, bandwidth, remote management, and operating system selection should be evaluated before ordering. Virterion provides sales assistance for customers who need help selecting a suitable configuration.

Practical Considerations for Prospective Customers

Virterion is suited to developers, agencies, online businesses, and technical teams seeking configurable VPS hosting in Europe. The service may also fit organizations requiring Windows-based environments, large-capacity storage, or access to dedicated infrastructure through the same provider.

The platform requires a degree of technical knowledge. Windows VPS plans are unmanaged, permanent Windows licensing is separate, and some storage plans do not include backup tools. Application security and data protection remain customer responsibilities.

Expert Consumers’ recognition focuses on the combination of workload-specific VPS options, configurable resources, European server locations, practical management tools, and a direct route to dedicated hardware. For organizations evaluating VPS hosting in 2026, these factors provide a structured way to match infrastructure with current requirements while preserving room for future growth.

The full review is available at the Expert Consumers website.

About Virterion

Virterion provides virtual private servers, Windows VPS, storage-focused VPS configurations, website hosting tools, dedicated servers, domains, and SSL certificates. Virtual server locations include the Netherlands and Bulgaria, with scalable configurations available for websites, applications, databases, and other online projects.

About ExpertConsumers.org: Expert Consumers delivers news and insights on consumer products and services. As an affiliate, Expert Consumers may earn commissions from sales generated using links provided.

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Experience AI Companion in Everyday Life at Hisense IFA 2026

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BERLIN, Sept. 5, 2026 /CNW/ — Hisense, a leading brand in global consumer electronics and home appliances, is inviting visitors at IFA 2026 to experience how AI can make everyday home routines simpler and more intuitive. Under the theme “Innovating a Brighter Life,” the Hisense AI Companion Suite, powered by ConnectLife, brings connected intelligence to the kitchen, laundry and living spaces.

Step into the kitchen and a simple question– “What should I make?”–can set the experience in motion. The AI Companion Refrigerator recognizes stored ingredients and suggests meal ideas based on personal preferences. Once a recipe is selected, it can sync with the AI Companion Oven to support automatic cooking, while the AI Companion Wine Cabinet recommends pairings and maintains suitable storage conditions. After the meal, the AI Companion Dishwasher recognizes dish conditions and adjusts cleaning, demonstrating how AI can support the journey from planning dinner to cleaning up.

In the laundry area, visitors can see how the AI Companion Laundry Suite turns a routine load into a simpler, more automated experience. By recognizing clothing characteristics, it selects suitable wash and dry cycles and adjusts the process automatically, creating a load-and-go experience.

The experience continues in the living space. The AI Companion Air Conditioner senses indoor conditions and user presence, adapting airflow as people move through the room. Meanwhile, the AI Companion Energy System considers weather and time-of-use electricity pricing to help optimize household energy use.

Building on ConnectLife’s support, Hisense is collaborating with Alexa+ to be among the first home appliance brands bringing smart home devices to Amazon’s Alexa+ AI assistant using Amazon’s new Smart Home AI Toolkit. Available in the coming months, Alexa+ customers will be able to control select Hisense air conditioners by simply saying what they need. Alexa+ will then map the request, navigate the settings, and complete the action for them.

Hisense’s approach to innovation has also earned recognition at IFA, with several of its products receiving awards. The Multi Function II Series, an all-in-one energy-saving HVAC solution, received a Winner Award, while the X-zone Master was named an Honoree. The U8 Air Master Air Conditioner, W60 3D Kitchen-fit Series and 60cm Integrated Wine Cabinet were also recognized that underscores Hisense’s focus on combining intelligent technology, thoughtful design and everyday usability.

Across these IFA scenarios, Hisense brings its Smart Home Companion capabilities to life through V AIOS, giving devices the ability to Sense what is happening, Think through what to do, Communicate naturally with users and across devices, and Execute tasks by orchestrating devices and services autonomously. Together, these capabilities help AI Companion Suites understand context, make decisions and take action, helping the home do more while asking less of its users.

About Hisense

Hisense, founded in 1969, is a globally recognized leader in home appliances and consumer electronics with operations in over 180 countries, specializing in delivering high-quality multimedia products, home appliances, and intelligent IT solutions. According to Omdia, Hisense ranks No. 1 globally in the 100-inch and over TV segment (2023-2026H1). As The Origin of RGB MiniLED, Hisense continues to lead the next-generation RGB MiniLED innovation. As the official sponsor of the FIFA World Cup 2026TM, Hisense is committed to global sports partnerships as a way to connect with audiences worldwide.

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PITAKA Marks Its Next Chapter in Berlin With “Signals in the Wind,” Unveiling New iPhone 18 Accessories

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At The Feuerle Collection in Berlin, PITAKA hosted its inaugural brand event, premiering the new ‘Wind Over Wheat’ design and debuting Trace Form™—the brand’s original textured-weave technique.

BERLIN, Sept. 5, 2026 /PRNewswire/ — PITAKA, known for its aramid-fiber phone cases, MagSafe accessories and tech accessories for iPhone and Samsung devices, marked a new chapter for the brand on the evening of September 4, hosting its first-ever brand event, “Signals in the Wind” at The Feuerle Collection, a converted industrial-era space turned art museum in Berlin. From 8 p.m., guests, press and industry partners filled the space, and the evening drew widespread praise as a striking debut for PITAKA’s move from tech accessories into a broader lifestyle brand built around materials and design.

The evening unfolded across five stations built around PITAKA’s philosophy of Material & Sense. In “Material Speaks,” a wheat-field-inspired product display let guests handle PITAKA Moment and Trace pieces side by side, feeling firsthand how aramid fiber shifts from an industrial material into something more emotional. “Meditation in the Wind” paired field recordings — wind through wheat, rustling stalks, birdsong — with the sounds of aramid fiber and weaving, inviting guests into a moment that can’t be repeated. The night’s centerpiece was the world premiere of the Wind Over Wheat Trace Form Edition, followed by the public debut of Trace Form™ itself: PITAKA’s technique for letting select fibers drift from their programmed path, so texture emerges from the interplay of human judgment and material response. A short film closed the evening, following a sound artist’s process from recording in the wheat fields to performing an original score live on-site — an experiment, PITAKA said, in how perception itself gets captured.

Wind Over Wheat, the latest addition to the Trace collection, is inspired by the fleeting movement of wind across a wheat field and uses woven aramid fiber to capture the rhythm of the landscape. It arrives in three finishes — Golden Drift, Surging Awn and Berlin Nocturne — with the limited Trace Form Edition launching September 17, timed to PITAKA’s new iPhone 18 accessories collection.

“Technology has become incredibly precise, but we’re interested in what happens when we leave room for material, human judgment and nature to participate in the process,” said James Zheng, Founder of PITAKA. “We want to create products that do more than perform a function — products that people can see, touch and feel a connection with.”

Through “Signals in the Wind,” PITAKA is shifting the conversation beyond conventional accessory features such as thinness and protection, toward material, aesthetics and sensory experience — establishing the brand not simply as a maker of phone cases and tech accessories, but as a distinctive voice in material-led design and modern technology lifestyle.

About PITAKA

PITAKA is a material technology and lifestyle brand exploring how advanced materials, craftsmanship and thoughtful design can shape the way everyday technology feels. Built around its philosophy of Material & Sense, PITAKA creates aramid-fiber phone cases, MagSafe accessories, tech organization and lifestyle products for Apple and Samsung devices.

Website: www.ipitaka.com

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