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IBM Study: CEOs Double Down on AI While Navigating Enterprise Hurdles

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CEO respondents say they expect the growth rate of AI investments will more than double over the next two years50% of surveyed CEOs report that rapid investment has resulted in disconnected technology within their organization

ARMONK, N.Y., May 6, 2025 /PRNewswire/ — A new global study by the IBM (NYSE: IBM) Institute for Business Value found that surveyed CEOs are committed to advancing AI solutions across their organization even as they face challenges from accelerating technology adoption.

The IBM CEO study,* which surveyed 2,000 CEOs globally, revealed that executive respondents expect the growth rate of AI investments to more than double in the next two years, and 61% confirm they are actively adopting AI agents today and preparing to implement them at scale.

According to the findings, 68% of surveyed CEOs identify integrated enterprise-wide data architecture as critical for cross-functional collaboration, and 72% view their organization’s proprietary data as key to unlocking the value of generative AI. However, the research indicates organizations may be struggling to cultivate an effective data environment: half (50%) of respondents acknowledge that the pace of recent investments has left their organization with disconnected, piecemeal technology.

In the foreword of the study, IBM Vice Chairman Gary Cohn writes, “As AI adoption accelerates creating greater efficiency, and productivity gains, the ultimate pay-off will only come to CEOs with the courage to embrace risk as opportunity. Meaning, focusing on what you can control, especially when there is so much you can’t. When the business environment is uncertain, using AI and your enterprise data to identify where you have leverage is a competitive advantage. At this point, leaders who aren’t leveraging AI and their own data to move forward are making a conscious business decision not to compete.”

“CEOs are balancing the pressures of short-term ROI and investing in long-term innovation when it comes to adopting AI,” said Mohamad Ali, Senior Vice President and Head of IBM Consulting. “But we know that organizations that keep innovating, especially during periods of uncertainty, will emerge stronger and be better positioned to capitalize on new opportunities.”

Other key findings include:

CEOs face competing pressures of short-term ROI and long-term innovation

Surveyed CEOs report that only 25% of AI initiatives have delivered expected ROI over the last few years, and only 16% have scaled enterprise wide.To accelerate progress, two-thirds (65%) of CEO respondents say their organization is leaning into AI use cases based on ROI, with 68% reporting that their organization has clear metrics to measure innovation ROI effectively.Just over half (52%) of CEO respondents say their organization is realizing value from generative AI investments beyond cost reduction.64% of CEOs surveyed acknowledge that the risk of falling behind drives investment in some technologies before they have a clear understanding of the value they bring to the organization, but only 37% say it’s better to be “fast and wrong” than “right and slow” when it comes to technology adoption.59% of surveyed CEOs admit their organization struggles to balance funding for existing operations and investment in innovation when unexpected change occurs, as 67% say more budget flexibility is needed to capitalize on digital opportunities that drive long-term growth and innovation.By 2027, 85% of surveyed CEOs expect their investments in scaled AI efficiency and cost savings to have returned a positive ROI, while 77% expect to see a positive return from their investments in scaled AI growth and expansion.

CEOs see strategic leadership and specialized talent as essential to unlocking AI value, amid expertise and skills gaps

69% of CEO respondents say their organization’s success is directly tied to maintaining a broad group of leaders with a deep understanding of strategy and the authority to make critical decisions.67% of CEOs surveyed say that differentiation depends on having the right expertise in the right positions with the right incentives.CEOs cite lack of collaboration across organizational silos, aversion to risk and disruption, and lack of expertise and knowledge as top barriers to innovation in their organization.Surveyed CEOs say roughly one-third (31%) of the workforce will require retraining and/or reskilling over the next three years, while 65% say their organization will use automation to address skill gaps.54% of CEO respondents say they are hiring for roles related to AI that did not exist a year ago.

To view the full study, visit: https://www.ibm.com/thought-leadership/institute-business-value/en-us/c-suite-study/ceo

*Study Methodology
The IBM Institute for Business Value, in cooperation with Oxford Economics, surveyed 2,000 CEOs from 33 countries and 24 industries between February and April 2025. Survey questions covered several key areas, including organizational performance, strategic priorities and innovation challenges. The survey also explored how companies manage change, adopt technology like AI, make decisions, leadership approaches, talent strategies, cultural readiness for transformation, collaboration efforts and regulatory concerns.

The IBM Institute for Business Value, IBM’s thought leadership think tank, combines global research and performance data with expertise from industry thinkers and leading academics to deliver insights that make business leaders smarter. For more world-class thought leadership, visit: www.ibm.com/ibv. To receive more insights, subscribe to the IdeaWatch newsletter: https://ibm.co/ibv-ideawatch

About IBM
IBM is a leading provider of global hybrid cloud and AI, and consulting expertise. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Thousands of governments and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and consulting deliver open and flexible options to our clients. All of this is backed by IBM’s long-standing commitment to trust, transparency, responsibility, inclusivity and service. Visit www.ibm.com for more information.

Media Contact
Marisa Conway
IBM Communications
conwaym@us.ibm.com

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Construmat Showcases the Transformation of Construction Towards Sustainability

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BARCELONA, Spain, May 14, 2025 /PRNewswire/ — From May 20 to 22, Construmat returns as Spain’s leading trade fair for the construction industry, expanding in number of companies, international presence and scale. It will showcase technologies, systems, and materials aimed at advancing more sustainable and efficient construction models. The Fira de Barcelona event will also offer ideas and experiences to reduce the sector’s environmental impact, increase digitalization, attract talent, and address the housing shortage crisis.

 

 

In its 24th edition, Construmat will gather over 350 exhibitors from 22 countries in Barcelona, expecting to exceed 22,000 visitors. The fair has grown by 24% in participating companies and 15% in occupied space compared to last year.

With a commercial offering focused on sustainability and efficiency improvement, Construmat presents the latest in machinery and tools, industrialized construction, walls, structures, façades and roofs, insulation, waterproofing, urban planning and outdoor spaces, design and interior design, flooring and cladding, BIM and ICT for projects and construction, kitchens, bathrooms, lighting, energy management and capture, installations, enclosures, carpentry, locksmithing, and solar protection, among others.

This year, the fair has increased its international presence, with 35% of the commercial exhibition coming from outside Spain. Companies and group pavilions from France, Germany, Portugal, China, Poland, Belgium, Austria, Morocco, Italy, the UK, the Netherlands, Egypt, Andorra, Lithuania, Hungary, and Japan will participate.

Turkey will be the guest country, with over 20 exhibitors—mainly manufacturers of construction materials and machinery. Turkey will also feature prominently in the fair’s activity program, sharing success stories and participating in business meetings with a strong commercial and institutional delegation.

Disruptive Startups

The commercial area will also host 40 startups offering technological solutions to optimize processes, reduce costs, and improve efficiency in the construction sector. Innovations include nanocoatings to enhance material functionality and durability, sensors for real-time concrete strength monitoring, and systems for infrastructure analysis using drones and 3D technology. This area will also feature talks, pitching sessions, and networking opportunities for startups to present their projects to potential investors, buyers, and partners.

Congress, sessions, and workshops

The fair will offer 120 activities, including the standout Sustainable Building Congress. Over 100 national and international speakers will address topics such as affordable social housing, building health and biohabitability, and practical applications of AI in architecture, construction, and public works. Keynote speakers include architects David Adjaye, Peris + Toral, Stephen Bates, and Mohammed Adib.

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Americans trust online checkout but lack confidence in consumer protection, according to new global index from Checkout.com

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Checkout.com launches inaugural Digital Economy Trust Index, which ranks countries based on consumer perception of security, transparency and user experienceU.S. consumers express full trust in online checkout security, but show low confidence in blockchain and consumer protectionsThe Index reveals first of a kind correlation between consumer trust in the digital economy and national growth in GDP

LONDON, May 14, 2025 /PRNewswire/ — Today Checkout.com, a leading global digital payments company, launches the inaugural Digital Economy Trust Index, which measures consumer confidence in digital platforms and ranks 16 countries based on security, transparency and user experience in the digital economy. The ranking reveals a strong direct correlation between consumer trust in the digital economy and individual country GDP growth rates between 2014 and 2024, demonstrating the critical importance of digital trust to economic growth in the modern era.

China tops the Index ranking with a trust rating of 8.6 out of 10, followed by the United Arab Emirates (UAE), The Kingdom of Saudi Arabia (KSA), and Egypt. Surprisingly, considering the high rates of digitisation and e-commerce adoption in the region, Japan comes in last with an overall trust rating of just 2.6.

The Digital Economy Trust Index is intended to provide a comprehensive view of how individuals interact with, trust, and adopt digital systems. This helps businesses, policymakers and technology providers understand key trust drivers and barriers and ultimately grow trust in the digital economy to stimulate broader economic growth. Of the 18 distinct dimensions investigated in all markets, those that correlate most closely with the overall trust score were trust that new technology makes payment safer and trust in AI tools. This illustrates the inherent economic value of innovative payments and AI technologies.

China has a clear lead in trust in the digital economy, scoring full marks on trust in new payment methods, biometric security, and a belief that new technology makes payments safer. This suggests a mature technology infrastructure, cultural openness to digital innovation, and a supportive regulatory environment.

Broader regional trends show that the Middle East dominates in trust in the digital economy, with the UAE, KSA and Egypt taking second, third and fourth place in the Index respectively. All have high trust in biometrics, blockchain, and AI, possibly linked to government-led digital strategies and a supportive regulatory environment akin to China’s. Egypt punches above its weight here despite having relatively low digital payment volumes, due to its exceptionally high trust in AI tools and digital IDs.

Europe and North America lag behind in trust in the digital economy, particularly regarding trust in blockchain, biometric security and AI tools. This points to privacy concerns and general skepticism around digital advancements. Brits are particularly concerned about being scammed by deepfakes when shopping online, as well as having their image stolen and used for deepfakes while online shopping.

Spain leads Continental Europe in the Digital Economy Trust Index, while consumers in the Netherlands are more cautious but boast very high participation in the circular economy, a model of production and consumption which extends the life cycle of products via methods such as refurbishment, repair and reselling. German consumers are confident in consumer protections but cybersecurity and privacy are significant trust barriers. France has the second lowest overall trust score in the Index, only scoring higher than Japan. All European countries scored very low on digital wallet usage, in which China scored 10 out of 10, demonstrating the significant adoption gap between East and West and a global divide in preferred payment methods.

Despite sitting in the middle of the pack overall, Americans showed complete trust in online checkout security, while trust in blockchain and consumer protections scored lowest. Canada shares the lack of trust in consumer protection but has less experience of fraud and slightly more trust in storing payment card data online.

New Zealand leads developed economies in trust for digital ID and AI. Although 8th out of 16 in the overall Digital Economy Trust Index, it is a quiet frontrunner in trust outside of financial technology.

The Digital Economy Trust Index also validates Brazil’s emergence as a fintech powerhouse. High trust in digital money management and strong gig economy participation is likely buoyed by its young population and investment in and adoption of new digital payments technology, such as Pix.

The overall trends reflect the ‘leapfrog’ effect in payments. Traditionally more mature, card-based economies are falling behind emerging markets that have moved directly from cash to digital wallets when it comes to trust in the digital economy.

Checkout.com COO Jenny Hadlow says: “In the traditional economy, with physical commerce, trust is built in. You pay with chip and PIN or cash, and leave with your products in hand. In the digital economy, trust is earned. Clicking “buy” is part of a journey – with consumers handing over sensitive data, needing to believe in recourse if anything goes wrong, and making leaps of faith with emerging technologies. This index measures that trust and explores the distinct barriers that consumers globally face when it comes to embracing the digital economy, giving leaders the insight needed to overcome them.

“The digital economy is the economy of the future, and the future is arriving quickly. As such, governments and businesses urgently need to work together to increase trust in the digital economy and educate consumers on safe behaviours online to stimulate economic growth.”

“Fever has grown rapidly not just because we’ve democratised access to culture and arts, through the use of technology and data but because people know they can trust us,” commented Patricia Fernandez Hermida, Director of Operations, Fever. “We’ve embedded trust into every stage of the platform journey and reaped the rewards. To do that on a global scale across the whole digital economy would unlock more growth for everyone”.

See the full Digital Economy Trust Index here: trustindex.checkout.com

Methodology

The Digital Economy Trust Index is calculated based on three core pillars, each representing a key aspect of digital trust:

Usage and Behaviours, which assess how frequently and in what ways people engage with digital technologies, financial tools, and emerging innovations.Trust in the System, which measures consumer confidence in the security, reliability, and integrity of digital systems.Emerging Tech Adoption, which evaluates willingness to embrace and integrate newer technologies into daily life.

The pillars consist of six sub-pillars, each representing a specific dimension of digital trust. These sub-pillars are based on survey responses from 18,000 consumers across 16 countries, which research conducted by YouGov.

Responses are weighted and scored to ensure higher values reflect greater trust. Each sub-pillar score is then normalised on a 1 to 10 scale, ensuring equal weighting and comparability across measures.

The pillar score is calculated as the average of its six sub-pillars. The final Digital Trust Economy Index score is the average of the three pillar scores.

The Pearson correlation coefficient between national GDP growth rates and the Digital Economy Trust Index is approximately -0.71. This negative correlation suggests that higher GDP growth rates are associated with better (i.e., lower-numbered) rankings in trust in the digital economy.

Country

Digital Economy Trust Ranking

National GDP Growth 2014-2024 ranking

China

1

1

United Arab Emirates

2

3

Kingdom of Saudi Arabia

3

4

Egypt

4

2

New Zealand

5

5

Brazil

6

15

Australia

7

8

Spain

8

7

United States

9

6

United Kingdom

10

12

Canada

11

11

Netherlands

12

9

Sweden

13

10

Germany

14

14

France

15

13

Japan

16

16

About Checkout.com 

Checkout.com processes payments for thousands of companies that shape the digital economy. Our global digital payments network supports over 145 currencies and delivers high-performance payment solutions across the world, processing billions of transactions annually. 

With flexible and scalable technology, we help enterprise businesses boost acceptance rates, reduce processing costs, combat fraud, and turn payments into a major revenue driver. Headquartered in London and with 19 offices worldwide, Checkout.com is trusted by leading brands such as Alibaba, Docusign, GE Healthcare, Remitly, Sainsbury’s, Sony, The Financial Times, Uber Eats, Vinted, and Wise. 

Checkout.com. Where the world checks out.

 

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New global Digital Economy Trust Index exposes correlation between GDP growth and consumer trust in online payments

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Checkout.com launches inaugural Digital Economy Trust Index, which ranks countries based on consumer perception of security, transparency and user experienceChina tops the digital economy trust rankings, followed closely by the Middle East, while Europe and North America lag behind due to strong mistrust for blockchain and consumer AI toolsThe Index reveals first of a kind correlation between consumer trust in the digital economy and national growth in GDP

LONDON, May 14, 2025 /PRNewswire/ — Today Checkout.com, a leading global digital payments company, launches the inaugural Digital Economy Trust Index, which measures consumer confidence in digital platforms and ranks 16 countries based on security, transparency and user experience in the digital economy. The ranking reveals a strong direct correlation between consumer trust in the digital economy and individual country GDP growth rates between 2014 and 2024, demonstrating the critical importance of digital trust to economic growth in the modern era.

China tops the Index ranking with a trust rating of 8.6 out of 10, followed by the United Arab Emirates (UAE), The Kingdom of Saudi Arabia (KSA), and Egypt. Surprisingly, considering the high rates of digitisation and e-commerce adoption in the region, Japan comes in last with an overall trust rating of just 2.6.

The Digital Economy Trust Index is intended to provide a comprehensive view of how individuals interact with, trust, and adopt digital systems. This helps businesses, policymakers and technology providers understand key trust drivers and barriers and ultimately grow trust in the digital economy to stimulate broader economic growth. Of the 18 distinct dimensions investigated in all markets, those that correlate most closely with the overall trust score were trust that new technology makes payment safer and trust in AI tools. This illustrates the inherent economic value of innovative payments and AI technologies.

China has a clear lead in trust in the digital economy, scoring full marks on trust in new payment methods, biometric security, and a belief that new technology makes payments safer. This suggests a mature technology infrastructure, cultural openness to digital innovation, and a supportive regulatory environment.

Broader regional trends show that the Middle East dominates in trust in the digital economy, with the UAE, KSA and Egypt taking second, third and fourth place in the Index respectively. All have high trust in biometrics, blockchain, and AI, possibly linked to government-led digital strategies and a supportive regulatory environment akin to China’s. Egypt punches above its weight here despite having relatively low digital payment volumes, due to its exceptionally high trust in AI tools and digital IDs.

Europe and North America lag behind in trust in the digital economy, particularly regarding trust in blockchain, biometric security and AI tools. This points to privacy concerns and general skepticism around digital advancements. Brits are particularly concerned about being scammed by deepfakes when shopping online, as well as having their image stolen and used for deepfakes while online shopping.

Spain leads Continental Europe in the Digital Economy Trust Index, while consumers in the Netherlands are more cautious but boast very high participation in the circular economy, a model of production and consumption which extends the life cycle of products via methods such as refurbishment, repair and reselling. German consumers are confident in consumer protections but cybersecurity and privacy are significant trust barriers. France has the second lowest overall trust score in the Index, only scoring higher than Japan. All European countries scored very low on digital wallet usage, in which China scored 10 out of 10, demonstrating the significant adoption gap between East and West and a global divide in preferred payment methods.

Despite sitting in the middle of the pack overall, Americans showed complete trust in online checkout security, while trust in blockchain and consumer protections scored lowest. Canada shares the lack of trust in consumer protection but has less experience of fraud and slightly more trust in storing payment card data online.

New Zealand leads developed economies in trust for digital ID and AI. Although 8th out of 16 in the overall Digital Economy Trust Index, it is a quiet frontrunner in trust outside of financial technology.

The Digital Economy Trust Index also validates Brazil’s emergence as a fintech powerhouse. High trust in digital money management and strong gig economy participation is likely buoyed by its young population and investment in and adoption of new digital payments technology, such as Pix.

The overall trends reflect the ‘leapfrog’ effect in payments. Traditionally more mature, card-based economies are falling behind emerging markets that have moved directly from cash to digital wallets when it comes to trust in the digital economy.

Checkout.com COO Jenny Hadlow says: “In the traditional economy, with physical commerce, trust is built in. You pay with chip and PIN or cash, and leave with your products in hand. In the digital economy, trust is earned. Clicking “buy” is part of a journey – with consumers handing over sensitive data, needing to believe in recourse if anything goes wrong, and making leaps of faith with emerging technologies. This index measures that trust and explores the distinct barriers that consumers globally face when it comes to embracing the digital economy, giving leaders the insight needed to overcome them.

“The digital economy is the economy of the future, and the future is arriving quickly. As such, governments and businesses urgently need to work together to increase trust in the digital economy and educate consumers on safe behaviours online to stimulate economic growth.”

See the full Digital Economy Trust Index here: trustindex.checkout.com

Methodology

The Digital Economy Trust Index is calculated based on three core pillars, each representing a key aspect of digital trust:

Usage and Behaviours, which assess how frequently and in what ways people engage with digital technologies, financial tools, and emerging innovations.Trust in the System, which measures consumer confidence in the security, reliability, and integrity of digital systems.Emerging Tech Adoption, which evaluates willingness to embrace and integrate newer technologies into daily life.

The pillars consist of six sub-pillars, each representing a specific dimension of digital trust. These sub-pillars are based on survey responses from 18,000 consumers across 16 countries, which research conducted by YouGov.

Responses are weighted and scored to ensure higher values reflect greater trust. Each sub-pillar score is then normalised on a 1 to 10 scale, ensuring equal weighting and comparability across measures.

The pillar score is calculated as the average of its six sub-pillars. The final Digital Trust Economy Index score is the average of the three pillar scores.

The Pearson correlation coefficient between national GDP growth rates and the Digital Economy Trust Index is approximately -0.71. This negative correlation suggests that higher GDP growth rates are associated with better (i.e., lower-numbered) rankings in trust in the digital economy.

Country

Digital Economy Trust Ranking

National GDP Growth 2014-2024 ranking

China

1

1

United Arab Emirates

2

3

Kingdom of Saudi Arabia

3

4

Egypt

4

2

New Zealand

5

5

Brazil

6

15

Australia

7

8

Spain

8

7

United States

9

6

United Kingdom

10

12

Canada

11

11

Netherlands

12

9

Sweden

13

10

Germany

14

14

France

15

13

Japan

16

16

About Checkout.com 

Checkout.com processes payments for thousands of companies that shape the digital economy. Our global digital payments network supports over 145 currencies and delivers high-performance payment solutions across the world, processing billions of transactions annually. 

With flexible and scalable technology, we help enterprise businesses boost acceptance rates, reduce processing costs, combat fraud, and turn payments into a major revenue driver. Headquartered in London and with 19 offices worldwide, Checkout.com is trusted by leading brands such as Alibaba, Docusign, GE Healthcare, Remitly, Sainsbury’s, Sony, The Financial Times, Uber Eats, Vinted, and Wise. 

Checkout.com. Where the world checks out.

 

Logo – https://mma.prnewswire.com/media/2665474/5309109/Checkout_com_Logo.jpg

 

View original content to download multimedia:https://www.prnewswire.co.uk/news-releases/new-global-digital-economy-trust-index-exposes-correlation-between-gdp-growth-and-consumer-trust-in-online-payments-302453761.html

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