Technology

Cathay Financial Holdings Leverages Open-Source Small Language Models to Identify Customer Intent

Published

5 months ago

June 11, 2026

Fine-tuning Small Language Models to Better Understand Local Financial Service Contexts, Domain Terminology, and Ambiguous Customer Queries

TAIPEI, June 12, 2026 /PRNewswire/ — To enhance operational efficiency and customer experience, Cathay Financial Holdings (Cathay FHC) continues to advance the application of generative AI in financial services through its generative AI technical framework, GAIA, and AI-as-a-Service (AIaaS) strategy. Building on last year’s validation of large language models (LLMs) for financial applications, Cathay FHC recently unveiled its latest AI research findings at NVIDIA GTC Taipei 2026, demonstrating how open-source small language models (SLMs) can be fine-tuned for customer intent classification and applied to future financial service scenarios.

The study evaluated several leading open-source models from Meta, TAIDE, TAME, NVIDIA and OpenAI. Preliminary results showed that, under the testing framework, fine-tuned SLMs may reduce dependence on complex prompt engineering and vector retrieval modules, potentially simplifying system architecture while lowering future operational and maintenance complexity.

The findings indicated that, when combined with carefully designed financial-domain datasets and targeted model fine-tuning, SLMs can further improve model stability, inference efficiency, and deployment controllability. In customer intent classification, the fine-tuned SLM achieved performance close to mainstream closed-source LLMs, approaching that of leading proprietary LLMs, providing enterprises with a practical reference for evaluating AI model training and deployment strategies.

From a data governance and privacy perspective, the study adopted a fully synthetic data approach, ensuring that no real customer information was used during model training. Through techniques including service-function clustering, single-intent and multi-intent dataset design, Taiwan-context localization, and keyword expansion, Cathay FHC strengthened the model’s ability to understand local financial service contexts, industry-specific terminology, and ambiguous customer queries.

Potential future applications include mortgage balance inquiries, credit card payment assistance, and branch service navigation, laying the groundwork for intelligent search, service routing, and next-generation customer engagement experiences.

From a technical architecture standpoint, Cathay FHC integrated NVIDIA AI tools—including NVIDIA NeMo Customizer, NVIDIA NeMo Curator, and NVIDIA TensorRT-LLM—together with NVIDIA Hopper architecture computing resources to support data generation, model fine-tuning, inference optimization, and experimental evaluation. Leveraging NVIDIA AI ecosystem, Cathay FHC continues to strengthen its capabilities in financial-domain model development, data governance, and application validation.

In recent years, Cathay FHC has steadily expanded AI innovation across a wide range of financial scenarios, building scalable technological foundations spanning internal process optimization, customer service enhancement, financial knowledge understanding, and model governance. As financial institutions navigate an increasingly regulated environment, stringent data governance requirements, and rapidly evolving customer expectations, Cathay FHC remains committed to advancing AI research in a compliant, secure, and resilient manner.

Looking ahead, Cathay FHC will continue exploring long-context classification, advanced financial document understanding, and cross-scenario AI applications. By developing model training and deployment approaches tailored to the financial sector, the company aims to accelerate innovation and create more intelligent, efficient, and customer-centric financial services.

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SOURCE Cathay Financial Holdings

Technology

Club Offers for Travel Enthusiasts in the U.S.

Published

3 hours ago

November 8, 2026

NEW YORK, Nov. 8, 2026 /PRNewswire/ — Travelzoo® (NASDAQ: TZOO), the club for travel enthusiasts, announces six of many new Club Offers for Club Members in the U.S.

Rigorously vetted and negotiated for us travel enthusiasts:

$589—COSTA RICA IN PEAK SEASON: 6 NIGHTS WITH FLIGHTS
Experience two sides of Costa Rica, from Arenal’s volcano and tropical rainforests to Tamarindo’s beaches. This six-night trip includes roundtrip flights (from Florida or New York), hotels, breakfast and a rental car. All during the dry season.$93—THE BEST OFFER FOR THIS BROADWAY SHOW
Club Members save nearly 30% on tickets to Broadway’s blockbuster “WICKED.” This is the best offer for tickets to this show. And only Travelzoo’s Club Members have access to select Orchestra seats at New York’s Gershwin Theatre.$225—LONDON 5-STAR HOTEL WITH CHAMPAGNE BREAKFAST
Through our exclusive agreement with the 5-star South Place Hotel, we receive a complimentary upgrade to a junior suite. The hotel is home to a Michelin-starred rooftop restaurant and located steps from trendy Shoreditch. A daily Champagne breakfast for two is included. We pay $225 per night. Everyone else pays $720.$99—HOTEL STAYS NATIONWIDE
We’ve negotiated savings of up to 60% off regular rates at well-reviewed hotels in cities across the country, including Washington, D.C., Chicago, New Orleans, Boston and California’s coast. All with stays for $99 (or less).$579—MEDITERRANEAN ISLAND: 4 NIGHTS WITH FLIGHTS
Explore Malta’s medieval cities, cobblestone streets and Mediterranean coastline. We get roundtrip flights from Boston, four nights at a 4-star resort and daily breakfast—for less than the cost of airfare alone.$1385—LAST MINUTE ST. LUCIA ALL-INCLUSIVE GETAWAY FOR 2
Be among the first to stay at this new luxury retreat on Reduit Beach. This is the most popular stretch of sand in St. Lucia. For three nights (or longer) anytime through Dec. 19, Club Members get beachfront accommodations with a private terrace, butler service and all-inclusive dining. We save over $1400 compared to regular prices.

Offers have limited inventory and are subject to availability.

Are you a travel enthusiast? Join the club today: https://travelzoo.com

Who are we?
We, Travelzoo®, are the club for travel enthusiasts. We reach 30 million travelers. Club Members receive Club Offers negotiated and rigorously vetted by our deal experts around the globe. Our relationships with thousands of top travel companies give us access to irresistible deals. Our club and its benefits are built around the lifestyle of a modern travel enthusiast.

Media Contact:
Jonathan Jones – New York
jjones@travelzoo.com

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SOURCE Travelzoo

Technology

TCL CSOT to Explore the Future of Displays in the AI Era at DTC 2026

Published

5 hours ago

November 8, 2026

WUHAN, China, Nov. 8, 2026 /PRNewswire/ — The TCL CSOT Global Display Tech-Ecosystem Conference 2026 (DTC 2026) will take place in Wuhan, China, on November 13. Under the theme “TRUE VISION, AI IN MOTION,” this year’s conference will present TCL CSOT’s latest advances in Inkjet Printing OLED (IJP OLED), APEX display technologies, AI applications, and next-generation display solutions.

Displaying the Future in the AI Era
As AI accelerates change across digital content and intelligent devices, the ability to deliver rich colors and fine details while meeting the needs of different usage scenarios is becoming essential for translating display technology into experiences users can see and feel.

At DTC 2026, TCL CSOT will examine how AI is reshaping content creation, device form factors, and human-machine interaction, offering a closer look at how these shifts are expanding the role of displays in future intelligent experiences.

IJP OLED Moves toward Large-Scale Commercialization
Following more than a decade of research and development, TCL CSOT’s IJP OLED technology is advancing from technical validation toward large-scale production, marking a critical stage in its commercialization. Its expanding applications from medical displays into IT and consumer products demonstrate the growing potential of IJP OLED across monitors and future intelligent devices, attracting increasing attention throughout the display value chain.

At DTC 2026, TCL CSOT will share further updates on its IJP OLED development and continued exploration of the technology. As a major highlight of the conference, these advances will offer a closer look at the potential path for the development of next-generation display technologies.

APEX Platform Innovations Bring the Future of Display to Life
At DTC 2026, TCL CSOT will bring together a broad lineup of APEX platform innovations, highlighting advances in display experience, visual health, sustainability, and form-factor innovation. By connecting technology development with real-world applications, the showcase will translate the value of a “great display” into tangible experiences. From picture quality and viewing comfort to new product forms and use cases, the exhibits will offer industry partners and guests a clearer view of the diverse possibilities shaping the future of displays.

Industry Leaders to Exchange Perspectives on the Future of Displays
Beyond its technology and product showcases, DTC 2026 will bring together industry leaders and cross-sector thinkers to explore the future of displays. Jun Zhao, Senior Vice President of TCL Technology and CEO of TCL CSOT; Xiaolin Yan, CTO of TCL Technology and TCL CSOT; and science writer and Wenjin Book Award Winner Weigang Wan are expected to join the conference.

Their discussions will examine how AI is reshaping display standards, human-machine interaction, product development, and user experience. By bringing together perspectives from technology, content, and applications, DTC 2026 aims to present an integrated view of the forces shaping the future of displays and foster closer collaboration across the display ecosystem. More highlights from DTC 2026 will be announced soon.

SOURCE TCL CSOT

Technology

Club Offers for Travel Enthusiasts in the UK

Published

7 hours ago

November 8, 2026

LONDON, Nov. 7, 2026 /PRNewswire/ — Travelzoo® (NASDAQ: TZOO), the club for travel enthusiasts, announces four of many new Club Offers for Club Members in the UK.

Rigorously vetted and negotiated for us travel enthusiasts:

£420PP—DELUXE TUSCANY BREAK WITH DINNER & COOKING CLASS
Hotel Villa Il Patriarca sits in extensive grounds, surrounded by mature pine and cypress trees. This offer includes three nights in a Junior Suite, a 6-course dining experience at Michelin-listed I Salotti, a cooking class with the chef, and wine tasting. We have negotiated savings of £373 per couple in spring and summer.
  £200PP—2 NIGHTS AT NEW CORNWALL HOTEL
Travelzoo Club Members are invited to be the first guests at this new hotel when it opens in January. Elysium St Mawes in the Cornish village of St Mawes has been completely redesigned. We have negotiated savings of 50% on regular rates. Includes two nights, champagne, cream tea, and a session in the thermal spa.
  £199PP—FRENCH RIVIERA WITH FLIGHTS
Winter in Cannes means fewer crowds, golden light, and mild weather. This special rate is just for us Club Members—three nights at the Juliana Hotel Cannes in a balcony room, a stone’s throw from the famous Boulevard de la Croisette. Includes return flights.
  £99PP—TOP WEST END SHOW WITH DINNER
“Miss Saigon” returns to the West End for the first time since 2016. Tickets usually cost £99 per person but, with this offer, we also get a 2-course meal and drink at Gaucho Piccadilly before the show.

Are you a travel enthusiast? Join the club today: https://travelzoo.com

Who are we?
We, Travelzoo®, are the club for travel enthusiasts. We reach 30 million travellers. Club Members receive Club Offers negotiated and rigorously vetted by our deal experts around the globe. Our relationships with thousands of top travel companies give us access to irresistible deals. Our club and its benefits are built around the lifestyle of a modern travel enthusiast.

Media Contact:
Cat Jordan – London
+44 77 7678 1525
cjordan@travelzoo.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/club-offers-for-travel-enthusiasts-in-the-uk-302932597.html

SOURCE Travelzoo