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Dovetail launches major AI-powered platform expansion including Agents and category-defining digital twins, to close the gap between customer signal and business outcomes

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AI has accelerated execution across every function. Teams can move faster, release more often, and generate more output with less effort, yet speed alone is not creating better products, or faster growth. The missing piece is customer context. Dovetail’s Sun’s Out Summer Launch ’26 changes that.

SAN FRANCISCO, July 14, 2026 /PRNewswire/ — Today, Dovetail, the Customer Intelligence Platform trusted by 40 percent of the Fortune 500, announced a suite of new capabilities designed to close the gap between the customer feedback organizations collect, and the decisions they make.

Operating as the always-on intelligence layer across the entire organization, Dovetail closes the gap between customer signals and business decisions. Now for the first time, you have direct access to your customers on demand. New category-defining digital twins are built from real calls, tickets, and research, letting you talk directly to the customer, segment, or persona behind it so you’re never guessing. AI Agents don’t wait to be asked—they work autonomously in the background continuously monitoring signals, surfacing what matters, and routing intelligence to the right team. Channels 2.0 gives you a 360 degree view of your customer feedback, automatically turning support tickets, surveys, and sales calls into revenue-weighted, evidence-backed ideas your team and Agents can act on.

That intelligence doesn’t stay put inside Dovetail. 30+integrations pull every signal in, and first-party MCP connectors carry it straight out to Slack, Linear, Claude, Microsoft Copilot, and more, so context is there before anyone has to go looking for it. Enterprise-grade protection earns Dovetail’s way into the largest, most regulated organizations, with ISO 42001 certification giving legal and compliance teams a globally recognized bar to sign off against.

“AI didn’t solve the problem of understanding your customers, it made it more painful. More signal than ever, and still most of it never reaches the person who needs to act on it. That’s the gap we’ve spent the last nine years building toward closing—not for one team, but for everyone in the organization who makes a decision that touches a customer.”

—Benjamin Humphrey, Co-founder and CEO, Dovetail

Sun’s Out Summer Launch ’26 highlights

Digital twins so you can talk to your customers even when they’re not in the room. They’re built from real calls, tickets, and research to answer like the customer, persona, or segment they’re based on. Pull one up in a meeting, pressure-test a new idea or concept, or ask what a competitor’s latest move means for your accounts.

AI Agents are the teammates you never had the headcount for—always on, and built to take action. They update the Salesforce record, draft the follow-up, post to Slack, or open the ticket themselves, running on a schedule, an event, or a trigger from another tool, and getting sharper with every run.

Channels 2.0 turns raw feedback into revenue-weighted opportunities, enriched with account and ARR data from your CRM.

MCP Connectors bring Dovetail’s intelligence into Claude, Microsoft Copilot, Slack, Linear, and more.

30+ integrations including Qualtrics, Salesforce Service Cloud, Pendo, PostHog, and Snowflake, so every source of customer feedback flows into one place, and every team works from the same picture.

AI redaction automatically protects sensitive data across recordings, calls, and tickets—so enterprise teams can put customer intelligence to work without putting customer trust or compliance at risk.

Context engineering lets you set AI context globally across a workspace, or locally within a single project or channel—company strategy, brand guidelines, compliance standards—so every answer stays on brand.

Standardization keeps it all together with a custom home that shapes what a team sees when they land in Dovetail, while templates, global fields and tags ensure every team, everywhere, is working from the same playbook.

ISO 42001 certification—the international standard for responsible AI management, giving enterprise legal and compliance teams a globally recognized bar to sign off against

Enterprise customers including AWS, Visa, and Breville, are among the organizations using the platform to connect customer understanding to business outcomes at scale—turning what their customers say into what their teams build, prioritize, and act on.

In a world where more companies can build, the ones that win will be the ones that know what matters. Dovetail is the infrastructure that makes that true.

About Dovetail

Dovetail is the always-on Customer Intelligence Platform for the entire organization. Founded in 2017 in Sydney, Australia, Dovetail transforms unstructured customer feedback into strategic advantage for teams that believe the best never guess. Trusted by teams at Atlassian, Canva, Breville, Johns Hopkins, and thousands more, Dovetail is headquartered in Sydney with offices in San Francisco. For more information, visit dovetail.com/launch/suns-out

Media Contact

Madeleine Smart
msmart@dovetail.com

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SOURCE Dovetail

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Astrana Health, Inc. Schedules 2026 Second Quarter Financial Results Release and Conference Call

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ALHAMBRA, Calif., July 14, 2026 /PRNewswire/ — Astrana Health, Inc. (“Astrana,” and together with its subsidiaries and affiliated entities, the “Company”) (NASDAQ: ASTH), a physician-centric, technology-enabled healthcare company empowering providers to deliver accessible, high-quality, and high-value care to all, today announced that it will release financial results for the second quarter ended June 30, 2026, after the close of the stock market on Thursday, August 6, 2026. The Company will discuss those results on a conference call at 2:30 p.m. PT/5:30 p.m. ET that same day.

Participant Dial-in Numbers: 877-858-9810 / +1 201-689-8517

To access the call, please dial in approximately five minutes before start time. An accompanying slide presentation will be available in PDF format on the “IR Calendar” page of the Company’s website (https://ir.astranahealth.com/news-events/ir-calendar) after issuance of the earnings release.

Webcast:
The call will also be available via online webcast at: https://event.choruscall.com/mediaframe/webcast.html?webcastid=w7Ip0KQB
Those who are unable to attend the live conference call may access the recording at the above webcast link, which will be made available shortly after the conclusion of the call.

About Astrana Health, Inc.

Astrana Health is a physician-centric, AI-powered healthcare company committed to delivering high-quality, patient-centered care. Built from the physician’s perspective, Astrana combines its scalable care delivery infrastructure, proprietary technology platform, and aligned provider networks to enable proactive, preventive care at scale – improving patient outcomes, enhancing patient experiences, supporting provider well-being, and driving greater value across the healthcare system.

Today, Astrana supports more than 20,000 providers and approximately 1.55 million patients in value-based care arrangements through its affiliated provider networks, management services organization, and integrated care delivery clinics spanning primary, specialty, and ancillary care. Together, Astrana is building the healthcare system we all deserve – one that delivers better care, better experiences, and better outcomes for all. For more information, visit www.astranahealth.com.

FOR MORE INFORMATION, PLEASE CONTACT:

Investor Relations
investors@astranahealth.com

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SOURCE Astrana Health, Inc.

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Chris Long Named President of Micross North America

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MELVILLE, N.Y., July 14, 2026 /PRNewswire/ — Micross Components, Inc. (“Micross” or the “Company”), a global provider of high-reliability microelectronic products and services for aerospace, defense, space, medical, and industrial applications, and a portfolio company of Behrman Capital, today announced the appointment of Chris Long as President of Micross North America. Reporting to CEO Jim Cannon, Chris will oversee all North America operations.

“I am thrilled to welcome Chris to Micross as President of North America,” said Jim Cannon, Micross CEO. “Chris brings three decades of leadership across national security space, defense electronics, and mission-critical programs — exactly the operational depth and customer credibility our next stage of growth demands. I look forward to partnering with him to accelerate our growth in North America, strengthen our position as the single source for high-reliability microelectronics, and continue delivering for the missions that depend on us.”

Chris joins Micross from General Dynamics Mission Systems, where he served as Vice President and Deputy General Manager of the Space, Cyber, and Intelligence – a leader in defense, space, and national security markets. With 30-years of experience spanning General Dynamics Mission Systems, Northrop Grumman, Orbital ATK, and Orbital Sciences, he has led multi-site engineering and operational organizations supporting classified Department of Defense, Intelligence Community, NASA, and international defense programs. Chris began his career as an electrical engineer and holds bachelor’s and master’s degrees in electrical engineering from New Mexico State University, along with an MBA from Arizona State University’s W. P. Carey School of Business.

“I am honored to join Micross and excited to lead the North America business into its next stage of growth,” said Chris Long. “With the industry’s most complete offering of high-reliability microelectronics and services, a world-class team, and a reputation for quality, Micross is uniquely positioned to serve its customers’ most critical missions. I look forward to working with Jim, the leadership team, and our customers to accelerate growth and deliver the products, services, and solutions their missions require.”

Chris brings a proven track record of operational excellence, strategic growth, and disciplined execution across mission-critical systems and large-scale programs – a foundation well matched to Micross’s continued momentum in the defense and space markets, and to its mission of providing hi-rel microelectronics and services to missions that save lives and livelihoods.

About Micross Components, Inc.

Micross Components, Inc. is a leading global provider of advanced microelectronic solutions for high-reliability and mission-critical applications. Serving the aerospace, defense, space, medical, and industrial markets, Micross offers a comprehensive portfolio of semiconductor components, die and wafer services, advanced packaging, and test solutions. Micross’s portfolio of custom & COTS products offer solutions for Power, RF components, Data management and Control applications.  The Company’s focus is always reaching for the highest level of quality, reliability, and long-term supply assurance.  Micross enables customers to meet the most demanding performance and environmental requirements. For more information, visit www.micross.com.

About Behrman Capital

Based in New York City, Behrman Capital was founded in 1991 by Grant G. and Darryl G. Behrman. The firm invests in management buyouts, leveraged buildups and recapitalizations of established growth businesses. The company’s investments are focused in three industries: Defense and Aerospace, Healthcare, and Specialty Industrials. The firm has raised ~$4.3 billion since inception and is currently investing out of its seventh primary fund. For more information, please visit www.behrmancap.com.

Media Contact: marketing@micross.com

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SOURCE Micross Components

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States Should Not Mistake Long-Term Investing for Abandonment

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WASHINGTON, July 14, 2026 /PRNewswire/ — The Investment Company Institute released the following Viewpoints blog:

Millions of Americans buy mutual funds, ETFs, stocks, and other securities with the intention of holding them for years. They may not log in often. They may not trade. They may not check their balances until they need the money. That is not a sign they have walked away from their investments; it is ordinary buy-and-hold investing.

But some states are making it easier to treat these investors as if they are missing. By adding a so-called “inactivity standard” to their unclaimed property laws, states can seize and liquidate securities accounts simply because the owner has not logged in, traded, contributed, or otherwise contacted the account provider for a set period of time—even though the investor is not lost and has not abandoned the account. 

The consequences of escheatment, the legal process by which a state takes custody of abandoned property, can be severe. Once a securities account escheats to a state, the state liquidates the securities. When owners try to reclaim their account, they may receive only the value of the securities when they were sold, and not the dividends, interest, or appreciation they may have earned had the investments remained intact and untouched. 

Florida and California show that states have a choice: protect long-term investors or put their savings at risk. 

Florida and the Majority of States Show a Better Way Forward

Florida recently showed why these protections matter. After the state changed its unclaimed property law in 2024 and moved from a “returned communication standard” to an inactivity standard for securities, more than $1 billion in additional assets escheated to the state, much of it prematurely. Lawmakers recognized the gravity of the problem immediately. This past June, Governor Ron DeSantis signed legislation strengthening protections for investors who remain reachable, even when they have not actively engaged with their account for some time. 

The new Florida standard recognizes how investors engage with their accounts today. It incorporates both a returned communication standard and a 10-year period to show an indication of interest, or activity, in an account. It also allows investors to demonstrate continued interest by securely accessing a website, engaging through a mobile app, or responding to an account notice, among other actions. 

California Should Follow Florida’s Lead

Under California law, the standard is vague, and securities may in some cases be deemed abandoned when an account provider has lost contact with the securities’ owner. That is why the standard for determining abandonment is so critical. An inactivity standard can blur the difference between an investor who is truly lost and an investor who is simply staying the course. 

California now has an important opportunity to protect long-term investors by passing AB 2031, sponsored by Assemblywoman Cottie Petrie-Norris. This legislation would clarify California’s Unclaimed Property Law and help prevent inappropriate escheatment of securities. That means the 7.8 million California households that own mutual funds or ETFs would not be treated as missing when account communications are still being delivered by mail or electronically and are not returned as undeliverable.

Keeping Long-Term Investments in Investors’ Hands

Unclaimed property laws should not be used to take possession of securities owned by investors who are still reachable and still invested.

Florida has taken the right step, joining a majority of states in recognizing that ordinary long-term investing should not be treated as abandonment. California should follow suit by passing AB 2031 right away. Other states should then follow Florida and California and modernize their laws to protect investors from these same risks.

What Forced Liquidation Can Cost a Long-Term Investor
Imagine a long-term investor with $50,000 in mutual fund shares. She receives electronic statements, reinvests dividends, and keeps a valid address on file with the account provider. Because she is saving for the future, she does not log in or trade for several years.

Then one day she checks her account and finds her securities are gone. The state has taken custody and sold them. If she later files a claim, she may recover only the $50,000 sale-date value. Had the money remained invested and earned 7% annually, it could have grown to more than $98,000 over 10 years.

That is nearly $50,000 in potential gains lost because inactivity was mistaken for abandonment.

Contact: media@ici.org

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SOURCE Investment Company Institute

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