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Kearney report: transformation success remains stuck around 30 percent despite surge in AI investments

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Companies have spent years investing in technology, transformation expertise, and methodologies, and now, they’re spending enormous amounts of money on AI, yet the fundamental adoption problem persists: resistance to change.

Kearney’s new study finds that only 29 percent of transformations consistently achieve the value they set out to deliver.More than 80 percent of transformation executives say less than half of their AI initiatives are delivering measurable financial impact.Resistance to change is the top-cited implementation barrier, ahead of budget, timelines, and technology.Only 12 percent of leaders intentionally slow transformation to protect organizational readiness.Nearly 3/4 of leaders say strategy, priorities, and sequencing are set primarily by senior leadership.Companies that embed capability-building from day one are nearly 3x more likely to realize the value they expected.

CHICAGO, Aug. 19, 2026 /PRNewswire/ — Global management consultancy Kearney today released the Kearney Transformation Study 2026, titled The adoption gap: why most transformations fail after the strategy is approved, which finds that, despite unprecedented investments in AI and organizational change, the share of transformations that consistently deliver their intended value remains at roughly 30 percent. The study, which surveyed 102 senior transformation executives across industries and company sizes, finds that resistance to change, not a shortage of strategy or technology, is the primary obstacle to transformation success and that companies that take a “human-shaped” approach are the clear exception to an otherwise stagnant trend.

The article derived from the study identifies the need to shape transformations around four mutually reinforcing human elements: motivation, human contribution, capacity for change, and capabilities needed.

“Companies have become much better at designing and launching transformations, but they haven’t made the same progress in getting organizations to adopt them,” said Jennifer McGee, Kearney partner and lead author of the report. “That’s the paradox: we have more technology, more sophisticated transformation methods, and more investment than ever, yet consistent value realization is still elusive. The next transformation advantage won’t come from better strategy alone; it will come from mastering adoption.”

The study probes leadership sentiment on the efficacy of transformation efforts and companies’ approaches to improving readiness and adoption, including the following:

How many organizations have transformation underway and whether leaders now view it as an ongoing capability rather than a one-time eventHow well organizations balance value realization against organizational fatigueThe biggest perceived barriers to transformation and how those barriers compare to findings from prior yearsWhether and how leaders are embedding capability-building from the start of a transformationThe measurable performance impact of embedding capability earlyWhere AI is genuinely accelerating adoption and where it risks compounding existing failure patterns

“Adoption isn’t what happens after a transformation is designed. It has to shape the transformation from the beginning,” McGee said. “That means designing around what motivates people, giving the organization a meaningful role in shaping change, creating capacity to absorb it, and building capabilities before they are needed. When those elements come too late, organizations spend the rest of the transformation trying to overcome resistance they helped create.”

Report co-author Bryan Arcati, partner in Kearney’s Strategy, Growth, and Organizational Transformation practice, points to the added urgency AI now creates: “AI is making human-shaped transformation more urgent, not less. At a time when most leaders aren’t seeing measurable financial impact from the majority of their AI initiatives, it’s clear that digital capability alone isn’t enough. The organizations that close that gap will be the ones that build capabilities before implementation: equipping leaders to redesign work, helping employees build confidence and judgment in using AI, and reinforcing new ways of working every day.”

For more information, to schedule an interview with Jennifer McGee or Bryan Arcati, or to receive a pdf of The adoption gap: why most transformations fail after the strategy is approved, please contact:

Meir Kahtan
Meir Kahtan Public Relations
mkahtan@rcn.com | +1 917-864-0800

About Kearney
For 100 years, Kearney has been a leading management consulting firm and trusted partner to three-quarters of the Fortune Global 500 and governments around the world. With a presence across more than 40 countries, our people make us who we are. We work impact first, tackling your toughest challenges with original thinking and a commitment to making change happen together. By your side, we deliver—value, results, impact. To learn more about Kearney, please visit www.kearney.com.

About the Kearney Transformation Study 2026
To understand the performance of transformation programs and the organizational shifts required to make them more successful, Kearney surveyed 102 global transformation leaders across multiple industries, including tech and media, financial services, manufacturing and industrials, and more. Company sizes ranged from $500 million to $10 billion in annual revenue. 

View original content to download multimedia:https://www.prnewswire.com/news-releases/kearney-report-transformation-success-remains-stuck-around-30-percent-despite-surge-in-ai-investments-302854789.html

SOURCE Kearney

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On International VPN Day, 1 in 3 Americans would quit drinking to erase themselves from the internet

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LONDON, Aug. 19, 2026 /PRNewswire/ — Marking International VPN Day today (August 19th), new NordVPN research shows just how exposed Americans are online. More than a quarter (27%) say they can’t imagine going a day without being online, and 30% worry their personal data is already circulating without their knowledge. A parallel dark web study reveals a mismatch. The data Americans fear losing most is not what criminals trade most. It’s what they trade cheapest.

Personal information is already out in the open

Many Americans have shared more online than they realize. Seven in ten (70%) have shared their full name, 66% their date of birth, and 56% their full address. Nearly one in five (19%) have shared bank details, and 15% their Social Security number. For some, regret has set in: 13% say they have shared personal information they later wished they hadn’t.

The dark web price list

The research shows what an American digital identity is worth in practice:

Stolen payment cards go for around $10, less than a fast-food lunch.A digital passport sells for $35, an ID or driving licence for $50, and a “fullz,” a complete personal identity data set, for $35. Real physical passports fetch up to $1,500.An email account sells for around $27, giving criminals the keys to password resets for every other service.Streaming logins like Netflix sell for under $5, while social media accounts range from $12 (Telegram) to $60 (TikTok).Finance is where the real money is, with Chase accounts selling at $288 and Cash App accounts at $555.

What Americans would sacrifice for a clean slate

Asked what they would sacrifice to have their online presence erased, 33% would quit drinking alcohol, 26% would give up video games, and 19% would stop eating sweets and desserts.

“People worry most about big data like bank details and ID numbers, but criminals often target everyday accounts. A single hacked email account, sold for the price of a couple of coffees, can lead to full identity theft,” Briedis explains. “Cybersecurity is about habits. Strong unique passwords, multi-factor authentication, a VPN on public networks, and limiting what you share put you ahead of most targets, because criminals always go for the easiest catch first.”

For more information on the international VPN day, please visit: 
https://nordvpn.com/international-vpn-day/

View original content:https://www.prnewswire.com/news-releases/on-international-vpn-day-1-in-3-americans-would-quit-drinking-to-erase-themselves-from-the-internet-302855279.html

SOURCE NordVPN

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Luma and PCC Partner to Bring Patient-Centered, AI-Enabled Communications to 300+ Pediatric Practices

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New Luma-powered features will help staff and parents connect about children’s care

BURLINGTON, Vt. and SAN FRANCISCO, Aug. 19, 2026 /PRNewswire/ — Physician’s Computer Company (PCC), the eight-time Best in KLAS pediatric electronic health record, and Luma Health, the Operational AI platform for healthcare, announced their partnership to bring Luma’s communications to 300+ independent pediatric practices and 1,400+ pediatricians across the United States.

Luma is now natively integrated into PCC. Parents and caregivers will receive two-way communication about their children’s care, available in 30+ languages. Communication is automated based on upcoming visits, or sent ad hoc such as during clinic closures. Staff manage all communication from one place, with visibility into patient, parent, and caregiver information.

“For 40 years, our mission has been to remove the obstacles that keep pediatricians from taking care of children,” said Chip Hart, PCC’s CEO. “Luma stood out as a truly patient-focused technology partner, from the way they do business to the way their technology is built. Our teams are already working together on ways to improve the patient experience for the practices we serve.”

At PCC’s annual Users’ Conference, the PCC and Luma teams showed the new features and talked with providers about the unique needs of pediatric clinics.

“We are so excited about PCC’s partnership with Luma and the opportunity to take our communication with patients and families to the next level,” said Brenna Zimmerman, practice manager at Topeka Pediatrics. “We’re looking forward to spending less time on manual communication and more time focusing on what matters most – caring for our patients.”

“My daughter’s pediatrician is a PCC customer, so I see how much they care,” said Aditya Bansod, Luma’s co-founder and president. “Amidst all the noise in healthcare, PCC stays focused on independent pediatricians. They’re warm, they solve problems in creative ways, and they say what they mean, and mean what they say. That’s the kind of partner we want to build with.”

PCC customers will learn more about implementing the new features this fall. For more detail about the partnership, read the blog.

About Luma Health
Luma Health’s operational AI platform eliminates bottlenecks to make health systems more efficient—from the patient journey to the back office. Headquartered in San Francisco, Luma has R&D centers in the US, Brazil, and Europe. We serve more than 1,000 healthcare organizations with 100+ million patients across the US, UK, and the Caribbean.

Media Contact: lumahealth@nextpr.com

About Physician’s Computer Company
PCC (Physician’s Computer Company) is a privately held software solutions firm with over 40 years of industry experience working exclusively to meet the needs of independent pediatricians. As a Benefit Corporation, our culture centers around doing what’s right for our clients, prioritizing humanity over profit, and valuing independence and self-determination. Since 1983, we have built tools, provided consulting, and offered support to pediatric practices that seek to improve the health of their patients and improve their bottom lines. Our commitment to helping pediatricians stay independent is the driving force behind everything we do.

Media Contact:
Erin Auer
pccmarketing@pcc.com
802-846-8177
www.pcc.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/luma-and-pcc-partner-to-bring-patient-centered-ai-enabled-communications-to-300-pediatric-practices-302854659.html

SOURCE Luma Health

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SMOKEBALL INTRODUCES “PEOPLE-LAW” WITH NEW GLOBAL BRAND REFRESH

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CHICAGO, Aug. 19, 2026 /PRNewswire/ — Smokeball, the industry-leading AI legal practice management software, today unveiled a new global brand built around a simple mission: Powering People-Law. Smokeball created the term People-Law to put a name to the deeply human work lawyers do every day.

The company’s new global brand places people at the center of the story and reflects the legal work that holds communities together, and that Smokeball exists to power. It’s the families navigating change, the first-time home buyers, the small business owners, and the individuals seeking justice.  

“We want our brand to reflect the incredible community we serve. As we’ve grown into a global business, we realized our brand had not kept up with value we provide” said Hunter Steele, Co-founder and CEO of Smokeball. ” Powering People-Law is a clearer expression of the purpose that has guided the company from the start. This isn’t a reinvention of Smokeball, it’s who we’ve always been. Law has always been, and will always be, a people business. Our role is to power the lawyers behind that work, giving them more time to focus on the people who need them most.” 

While Smokeball’s look has changed, its mission, software and commitment to clients remain the same. 

The refreshed identity brings the idea of people-law to life through every element of the brand, including a flag-inspired logo representing advocacy and equal access to justice, authentic photography featuring real clients, team members and community members, and a warmer visual system designed to feel distinctly human. Together, the changes reflect the lawyers Smokeball serves and the communities they support every day. 

The new brand will roll out across Smokeball’s products, website and customer experience from today. 

For more information, visit https://bit.ly/3S4Llrx.  

For media inquiries or to schedule executive interviews: Nina Walker, nina.mendiola@smokeball.com  

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About Smokeball 

Smokeball is Powering People-Law. Operating globally from our headquarters in Sydney, with offices in Chicago and London, Smokeball is the leader in legal AI and practice management software, serving more than 7,000 law firms and 34,000 users worldwide. 

Our technology, such as Archie, our AI matter assistant and our library of 20,000+ automated legal forms that help you cut legal drafting time by up to 87%—is built around you. By automating time tracking, document creation, billing, case management and other administrative work, our platform gives legal professionals more time and headspace to focus on what matters most: their clients and communities. 

Founded in 2012 by legal technology experts Hunter Steele, Jane Oxley and Bart Vadala, Smokeball is the industry standard in People-Law

View original content to download multimedia:https://www.prnewswire.com/news-releases/smokeball-introduces-people-law-with-new-global-brand-refresh-302854647.html

SOURCE Smokeball, Inc.

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