Technology

Zenoti Expands Its AI Workforce: Purpose-Built AI Agents for Every Medspa Workflow

Published

2 months ago

April 28, 2026

From campaigns to consultations, from front desk to treatment room—Zenoti expands the medspa workforce with new AI agents that run the entire business, with no gaps between systems.

BELLEVUE, Wash., April 28, 2026 /PRNewswire/ — Zenoti, the AI-Powered Growth Platform for beauty and wellness businesses, today announced the expansion of its AI workforce, with the most robust suite of AI agents ever built for the medspa industry.

A team of specialized agents that operate inside a single platform, closing revenue leaks across every workflow, and patient touchpoint — with no additional logins or integrations required.

The announcement marks the most significant expansion of AI capability in the wellness software industry. Where competitors have layered AI features onto fragmented systems, Zenoti has built an interconnected workforce in which each agent is embedded in the exact operational moment where revenue is won or lost. The era of stitching point solutions together is over.

More than 11,000 medspas worldwide operate on Zenoti, processing billions in annual bookings and payments.

The AI Workforce
The AI Workforce includes agents for consultation, charting, missed calls, patient engagement, lead response, treatment previews, chargeback recovery, business strategy and more— each built for a specific moment in the business. Together, they close the gaps where revenue quietly escapes today: the consultation that ended without a booking, the call that went unanswered, the guest who churned before anyone noticed, the chargeback that got written off without a fight.

AI Scribe: Captures consultation and treatment details, generates structured medical notes, and completes aesthetic charts automatically. Providers stay present with the patient while reclaimed time drives additional capacity. Charting stays consistent across providers and locations, giving multi-center operators a standardized clinical record at scale.AI Receptionist: Answers every call the front desk misses, 24/7. Books, reschedules, upsells, and confirms appointments, converting 1 in 3 missed calls into bookings, with 25% of those as upsells.AI Concierge: An always-on engagement hub that monitors every guest interaction across phone, SMS, and web — identifying missed revenue opportunities in real time, surfacing prompts to staff at the right moment, and automatically recovering bookings that would otherwise be lost.AI Lead Manager: Captures leads from every channel — ads, calls, web, text in one unified inbox — scores them by intent and responds in under 90 seconds. Follows up automatically with personalized outreach until the appointment is booked.AI Photo Manager: Instantly surfaces the most relevant before-and-after photos during consultations, AI-matched by treatment, concern, and skin type. Providers get the right proof at the right moment — cutting prep time and lifting close rates.AI Treatment Visualizer: Generates photo-realistic previews of treatment outcomes during consultation, helping patients commit to full plans and multi-treatment packages with confidence.AI Dispute Manager: Fights every chargeback automatically. Builds tailored evidence packages, generates cover letters specific to each claim, and submits before every deadline — recovering revenue that would otherwise be written off without staff involvement.AI Business Advisor: A strategic advisor for medspa leaders. Continuously analyzes performance, predicts emerging risks and opportunities, and recommends the actions most likely to drive growth — all accessible by asking questions in plain language, without switching dashboards.

Predictive AI Agents: These agents don’t just react. They see what’s coming and act before it costs you. Built on machine learning models trained across 30,000+ beauty and wellness businesses on Zenoti, they continuously analyze your data to protect revenue, optimize operations, and stay ahead of problems.

AI Inventory Manager: Predicts what will run out by reading your appointment book, recommends optimal reorder quantities based on demand, bookings, and lead times, and automatically generates purchase orders—preventing stockouts that disrupt services and overstock that ties up capital.AI Retention Manager: Identifies patients showing early signs of disengagement (declining visit frequency, reduced spend, skipped services), surfaces the risk to front-desk teams, and guides them to act—so they can re-engage at-risk patients and protect high-value relationships.AI Employee Scheduler: Predicts next week’s booking demand, service mix, provider skills, and utilization targets simultaneously, then builds an optimized roster before the week starts. Flags low-utilization days early enough to act on them, turning a slow Thursday into a filled one rather than a margin leak discovered on Friday.

“For the first time, medspas can operate with a workforce that never stops learning, never loses context, and never misses a moment. Every agent works in concert with the others, sharing the same data, the same context, the same goal. This isn’t AI added to software — it’s a new kind of business infrastructure. And it’s only possible because we’ve spent years building the data foundation underneath it.”
— Sudheer Koneru, CEO, Zenoti

Built on Zenoti’s trusted operating system, the AI Workforce is designed to power the next decade of medspa growth—intelligent, embedded, and continuously learning from patterns across 30,000+ businesses on the platform. Every outcome, every fulfilled service, and every intervention feeds back into the system, making every agent sharper over time without any configuration required.

SEV Laser, a leading medspa brand with locations across the United States, is among the most advanced operators on the Zenoti AI Workforce.

“Customer love happens when the experience transcends a transaction and creates a real connection. At SEV, we’re building an experience that feels effortless, elevated, and genuinely human – and Zenoti’s powerful suite of tools helps us deliver that consistently at scale.”

Carrie Julier, CEO, SEV Laser

About Zenoti
Zenoti is the AI-Powered Growth Platform transforming salons, spas, medspas, and gyms worldwide. Over 30,000 customers across 50 countries use Zenoti to streamline operations, delight guests, and accelerate growth through AI-powered capabilities. The platform has generated over $1 billion in incremental revenue for its customers, on top of the billions it already processes annually across payments and bookings.

The future of wellness runs on Zenoti. www.zenoti.com

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SOURCE Zenoti

Technology

Alcott HR Appoints Michael Pascucci as Director of Strategic Projects

Published

2 hours ago

June 20, 2026

FARMINGDALE, N.Y., June 19, 2026 /PRNewswire/ — Alcott HR announces Michael Pascucci as Director of Strategic Projects. Michael brings over ten years of experience in HR operations and project management.

Before joining Alcott HR, he held senior roles leading technology upgrades and launching new employee benefits programs. This experience supports Alcott’s initiatives, helping the company grow while putting clients first.

As Director, Michael drives operational excellence at Alcott HR by leading strategic projects. He maintains processes to ensure Alcott stays flexible and personalized during growth. Michael focuses on projects that further enhance client support.

Improving Data Accuracy: Michael connects Alcott’s main systems with partners. Automating these connections streamlines onboarding and enrollment, ensuring benefits and payroll are accurate and secure. This gives clients confidence their information is in good hands.

Creating a Seamless Client Experience: Michael is improving how Alcott manages projects and client renewals. With consistency in these processes, Alcott delivers a seamless, dependable experience, especially during year-end reporting and enrollment.

Building for Growth: By replacing manual tasks with digital solutions, Michael helps Alcott grow with its clients. This allows the team to focus on building relationships and offering expert HR guidance to help clients achieve their goals.

“Michael doesn’t just manage projects, he builds systems that help our team excel,” said Kristen Bartolotta, Sr. Director of Operations at Alcott HR. “His ability to transform complex processes into streamlined solutions has improved our efficiency and enhanced our client service.”

“Working with the talented Alcott team has been a great experience,” said Michael Pascucci. “I’m excited to continue working across departments to improve our processes, boost efficiency, and help the company keep growing.”

Through these efforts, Michael helps Alcott deliver even greater value to clients by driving innovation, strengthening relationships, and ensuring every organization can reach its potential.

About Alcott HR: Alcott HR is an IRS Certified* and ESAC Accredited, Professional Employer Organization that provides a comprehensive range of human resources solutions to small and mid-sized businesses. With nearly four decades of experience, Alcott HR offers customized services that allow businesses to manage their workforce more effectively while staying compliant with state and federal regulations. Their services include payroll, benefits, risk management, and HR support, designed to help businesses grow and succeed.

The IRS does not endorse any particular certified professional employer organization.

Media Contact:
Sarah Zulawski
Marketing Specialist
szulawski@alcotthr.com
(716) 241-8893

View original content to download multimedia:https://www.prnewswire.com/news-releases/alcott-hr-appoints-michael-pascucci-as-director-of-strategic-projects-302805721.html

SOURCE Alcott HR

Technology

Alcott HR Appoints Michael Pascucci as Director of Strategic Projects

Published

2 hours ago

June 20, 2026

Through these efforts, Michael helps Alcott deliver even greater value to clients by driving innovation, strengthening relationships, and ensuring every organization can reach its potential.

The IRS does not endorse any particular certified professional employer organization.

Media Contact:
Sarah Zulawski
Marketing Specialist
szulawski@alcotthr.com
(716) 241-8893

View original content to download multimedia:https://www.prnewswire.com/news-releases/alcott-hr-appoints-michael-pascucci-as-director-of-strategic-projects-302805721.html

SOURCE Alcott HR

Technology

Vaultzy and Miracle University Pilot Demonstrates AI-Powered Document Management for Students. Expansion Planned for California Foster Youth Programs

Published

3 hours ago

June 19, 2026

A successful student pilot demonstrates how secure digital records and AI guidance can help them access education, employment, housing, and life opportunities

SACRAMENTO, Calif., June 19, 2026 /PRNewswire-PRWeb/ — Vaultzy, an AI-powered document management and life assistant platform, today announced the successful completion of a pilot with Miracle University, demonstrating how secure digital records and intelligent guidance can help students overcome barriers to education, employment, and economic mobility.

California State Treasurer Fiona Ma, CPA, noted, “Never expired. Never lost. Your vital documents, all in one secure place.”

For many students, particularly those facing economic hardship or life disruptions, lost identification, unavailable transcripts, and scattered paperwork can delay enrollment, employment, housing applications, financial aid, and access to public services. Vaultzy was created to address this challenge by providing a secure, user-controlled platform for lifelong document management.

Beyond document storage, Vaultzy recently launched the first version of its AI-powered Life Agent. The platform allows users to interact with their personal records and receive guidance related to major life transitions. By understanding what documents a user has available, the Life Agent can help identify requirements and next steps for education, employment, healthcare, government services, financial planning, and other important milestones.

The pilot was conducted in partnership with Miracle University, a Sacramento-based nonprofit organization dedicated to helping students who have left the traditional education system earn their high school diplomas and achieve academic and career success. The initiative focused on helping students digitize, organize, and securely manage their most important records while introducing them to emerging technologies that can support their long-term success.

“Our mission is to help students overcome barriers and unlock their full potential,” said Dr. Kadhir Raja, Founder of Miracle University. “Students need access to their documents, confidence in managing important life transitions, and guidance on what comes next. Vaultzy helps bring all of these together, empowering students to navigate education, employment, housing, and other life opportunities with greater confidence and independence.”

The pilot demonstrated the importance of giving individuals lifelong access to trusted records while providing the tools and guidance needed to use them effectively. As California State Treasurer Fiona Ma, CPA, noted, “Never expired. Never lost. Your vital documents, all in one secure place.”

Looking ahead, Vaultzy plans to continue expanding its AI-powered capabilities. “We envision a future where every individual has a trusted AI companion that not only safeguards their records but also helps guide them through life’s most important transitions,” said Avanti Ramraj, Co-Founder and Chief Product Officer of Vaultzy.

The success of the Miracle University pilot is helping inform broader discussions with educational institutions, nonprofit organizations, financial institutions, and public-sector leaders interested in modernizing how individuals manage and access trusted records while receiving guidance through important life transitions. One of the most promising opportunities is the potential application of Vaultzy within programs serving foster youth, seniors, and other underserved populations.

About Vaultzy

Vaultzy is an AI-powered document management and life assistant platform that helps individuals securely store, manage, and share important records throughout their lives. Combining secure document management, document intelligence, multilingual assistance, and agentic AI capabilities, Vaultzy is building the infrastructure for lifelong document ownership and trusted digital identity.

About Miracle University

Miracle University is a Sacramento-based nonprofit organization dedicated to helping students overcome educational barriers and achieve academic, personal, and professional success. Through mentorship, education, and community support, Miracle University equips students with the skills, confidence, and opportunities needed to transform their futures.

Media Contact
Anupriya Ramraj, Vaultzy, 1 510-255-0657, contact@vaultzy.ai, www.vaultzy.ai

Twitter, LinkedIn

View original content:https://www.prweb.com/releases/vaultzy-and-miracle-university-pilot-demonstrates-ai-powered-document-management-for-students-expansion-planned-for-california-foster-youth-programs-302805103.html

SOURCE Vaultzy