Technology

Workvivo by Zoom Leverages AI-Powered Predictive Insights to Enhance Employee Experiences

Published

2 years ago

February 29, 2024

CORK, Ireland, Feb. 29, 2024 /PRNewswire/ — Workvivo, a Zoom company, is enabling world-leading brands to quantify employee trust and improve retention by using Artificial Intelligence through predictive insights platform Adoreboard, it was announced today.

Adoreboard, a Gartner Cool Vendor, will support Workvivo’s existing listening and insights capabilities to deliver actionable insights by measuring levels of emotional intensity in text feedback collected through Workvivo pulse surveys.

The AI platform has been used as part of the Workvivo Boost Program which is an all-star team of industry experts from the world of Employee Engagement & Internal Communications who partner with customers to elevate aspects of their employee experience such as strategy, content and culture.

Colum Nugent, Head of Professional Services said that the new initiative will benefit customers by going beyond employee statistics to understand what really drives employee retention.

“When it comes to employee listening, we use the AI from Adoreboard to collate huge amounts of feedback responses and interpret the emotion behind each answer quickly.

Adoreboard shows us exactly how people are feeling and even goes a layer deeper by surfacing the prominent themes that will have the biggest impact on employee retention. Ultimately, we’ve seen that using insights surfaced by Adoreboard has had a massive impact on increasing employee satisfaction.”

Workvivo has observed between a 5% – 8% increase in employee engagement from customers who have deployed the Adoreboard platform to complement their employee listening strategy over a 14-month period.

Chris Johnston Chief Executive of Adoreboard, said:

“Workvivo is a leader in driving employee engagement. Combining their existing listening practices with the power of Adoreboard’s executive-ready insights has the potential to deliver next-level employee engagement.”

The ability to measure employee Trust has come under the spotlight after new research reveals a ‘trust deficit’ with Trust in Fortune 100 employers falling by 10% post-COVID.

Data scientists at Adoreboard conducted the study across 750,000 online employee reviews of Fortune 100 firms across a 45-month period. The research found that the rally call to ‘return to the office’ has been met with a collective groan with 5% of employees expressing sadness at the prospect. In stark contrast, the ‘pandemic dividend’ of improved work-life balance has increased employee Trust by 12%

Internal communication has emerged as one of the casualties post-COVID with a 17% increase in negative emotions such as anger and fear. Stress and burnout have increased negative emotions towards employers by 15% since the end of COVID with more employees expressing it as a key concern. Whilst 18% of employees cite poor management fuelling a 7% increase in anger compared to during COVID.

Adoreboard is used by some of the world’s most well-known brands including Procter and Gamble, Allstate, and Amazon to analyse employee data and uncover insights which help to improve employee experiences.

About Adoreboard

Adoreboard is a leading text analytics SaaS platform for customer and employee experience management.

Through automatic theme generation and in-depth emotion analysis, Adoreboard’s platform can quantify customer or employee trust and recommend the next best actions for a company looking to drive satisfaction metrics like NPS. Adoreboard can correlate the resolution of certain issues to tangible business value.

Originating as a spinout from Queen’s University, Belfast, their experience management experts provide companies with AI-generated emotion analytics to assist them in building trust among customers and employees.

Adoreboard’s customers include Amazon, Allstate, and P&G. Furthermore, Allstate Insurance experienced a 16.6% improvement in customer satisfaction since using the Adoreboard platform.

To learn more, visit https://adoreboard.com/

About Workvivo (a Zoom company)

Workvivo is an employee experience platform (EXP) that simplifies communication and increases engagement by empowering employees to be heard and helping everyone feel included, no matter where they work.

The platform unifies employee communications, engagement, intranet, and measurement features into one modern employee app that captures the heartbeat of the organisation and brings its culture to life.

Founded in 2017, Workvivo has seen momentous growth, which led to its acquisition by Zoom in 2023. Workvivo powers the employee experience at companies all over the world across all industries, including Amazon, Motherson, White Castle, Bupa, and Ryanair. Workvivo regularly tops software review sites, including Gartner Digital, with a #1 spot on G2 for internal communications, intranet, and engagement tool categories. For more information, visit www.workvivo.com.

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Technology

Qmulos Now Available on Cisco Global Price List (GPL), Accelerating Continuous Compliance Solutions for Joint Customers

Published

54 minutes ago

April 22, 2026

CHANTILLY, Va., April 22, 2026 /PRNewswire/ — Qmulos, a leader in Continuous Compliance, today announced that its flagship products, Q-Compliance (Q-C) and Q-Behavior Analytics and Audit (Q-BA2), are now available on the Cisco® Global Price List (GPL) via the SolutionsPlus Partner Program. This strategic integration allows Cisco partners and customers to seamlessly purchase Q-C and Q-BA2 directly through Cisco’s sales organization, simplifying procurement and accelerating the deployment of automated compliance solutions.

Qmulos now available on Cisco® Global Price List (GPL)!

By joining the Cisco GPL, Qmulos deepens its pre-existing partnership with Splunk, now a Cisco company, empowering organizations to address complex automated compliance challenges with integrated, validated technologies. The collaboration enables a unified buying experience for customers looking to combine Cisco’s industry-leading infrastructure with Qmulos’ specialized capabilities.

“Becoming a SolutionsPlus partner and getting on the Cisco GPL is a major milestone in our commitment to fostering a stronger, more secure digital ecosystem alongside Cisco,” said Matt Coose, CEO and Founder at Qmulos. “This enables us to meet the growing demand for our solutions while providing Cisco customers with a streamlined path to simplify technical evidence collection, streamline workflows, and strengthen cyber posture.”

Key Benefits of Q-Compliance (Q-C) and Q-Behavior Analytics and Audit (Q-BA2) on Cisco GPL:

Simplified Procurement: Customers can now acquire Qmulos through their existing Cisco sales representative, reducing vendor onboarding time.

Validated Integration: Q-C and Q-BA2 work seamlessly within Cisco’s (Splunk’s) architecture, ensuring reliability and performance.

Enhanced Security & Visibility: Continuously monitor control status and effectiveness across numerous compliance frameworks and environments in near-real time.

For more information on the combined solution, visit www.qmulos.com or contact your Cisco account manager.

About Qmulos
Qmulos is a premier Splunk-based cybersecurity and compliance company founded in 2012 that automates risk management, security compliance, and auditing. They provide real-time compliance solutions for complex environments, helping government and commercial clients adhere to standards like NIST, CMMC, and FedRAMP through actionable, evidence-based insights.

Media Contact:
Danielle Schiffman
danielle.schiffman@qmulos.com
1-844-476-8567

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SOURCE Qmulos

Technology

New Study Reveals Retail Security Measures Are Driving Customers Away

Published

54 minutes ago

April 22, 2026

DALBAR and Competitor IQ survey of 500 North American shoppers uncovers a costly tension between loss prevention and the customer experience

MARLBOROUGH, Mass., April 22, 2026 /PRNewswire/ — DALBAR, Inc. and its division Competitor IQ today released the 2026 Retail Security and Loss Prevention Study, a survey of 500 U.S. and Canadian consumers on how loss prevention strategies affect the retail shopping experience. The findings reveal a significant tension between security and convenience — one that is already costing retailers sales.

38%
of shoppers have abandoned a purchase due to in-store security measures

Key Findings

Security Measures Are Pushing Shoppers Out the Door
A significant share of respondents report abandoning purchases due to security-related friction. Locked merchandise cabinets and access restrictions are the leading causes — and the full study breaks down exactly which measures are driving customers away.

Locked Merchandise Is the Biggest Pain Point
Many customers say locked displays negatively impact their shopping experience. Many feel mistrusted and will leave rather than wait — and the data shows a clear link to lost revenue that retailers cannot afford to ignore.

Safety Matters, But Rarely Drives Store Choice
Most shoppers already feel a baseline level of security when they enter a store. The study reveals which measures build customer confidence — and which ones backfire by sending shoppers online instead.

Customers Want Technology, Not Barriers
A strong majority believe AI and surveillance technology can better balance loss prevention with convenience. The full study includes detailed breakdowns of customer preferences by age, income, and retail category.

“Retailers are caught in a difficult position: theft is rising, but the measures used to combat it are alienating the honest shoppers they need to retain. The path forward lies in smarter, less intrusive security — and the data shows exactly what that looks like.”
— DALBAR / Competitor IQ Research Team

When Customers See Theft Happen In-Store…
Most say they would shop there less often or stop visiting entirely.
Only a small share reports no change in behavior. The reputational cost of visible theft is significant — and quantified in the full report.

About the Study
The 2026 Retail Security and Loss Prevention Study was conducted by DALBAR, Inc. and Competitor IQ in April 2026, surveying 500 consumers across the United States and Canada. The full report includes detailed findings by demographic, retail category, and security measure type — with actionable recommendations for loss prevention teams.

Request the Full Report
www.dalbar.com | www.ciqdata.com | press@dalbar.com

About DALBAR, Inc.

About Competitor IQ

DALBAR, Inc. has set the standard for measuring and improving investment advice and financial services quality since 1976. DALBAR awards are recognized as a symbol of excellence in the financial community.

Competitor IQ is a division of DALBAR, Inc. specializing in competitive intelligence and customer experience research, helping organizations make data-driven improvements to service quality and retention.

MEDIA CONTACT:
Steve Worthy
compete@ciqdata.com
www.ciqdata.com

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SOURCE DALBAR, Inc.

Technology

MILLROCK TECHNOLOGY APPOINTS NEIL A. GOLDMAN AS CFO

Published

54 minutes ago

April 22, 2026

KINGSTON, N.Y., April 22, 2026 /PRNewswire/ — Millrock Technology (“Millrock”), a provider of lyophilization and advanced freeze-drying solutions for the life sciences and biopharmaceutical industries, today announced the appointment of Neil A. Goldman, CPA, as Chief Financial Officer.

Mr. Goldman is a veteran executive who brings a distinguished track record as CFO of both private equity-backed and public companies across the MedTech, advanced manufacturing, and professional services industries. Throughout his career, he has consistently transformed mid-market and entrepreneur-led businesses into high-performing platforms through a combination of strategic M&A, operational discipline, rigorous execution, and strong financial leadership.

Most recently, Mr. Goldman served as CFO of Life Science Outsourcing, Inc., a national medical device contract manufacturer, where he implemented operational improvements and upgraded enterprise systems to scale the platform. Prior CFO roles include BioPorto A/S, a Copenhagen-listed in-vitro diagnostics company, Chembio Diagnostics, Inc. and Unwired Technology LLC, a high-tech manufacturer. Mr. Goldman began his career at Ernst & Young and holds a B.S. in Business from Miami University. At Millrock, Mr. Goldman will play a critical role in enhancing the company’s financial foundation, supporting strategic growth initiatives, and enabling continued expansion.

“We are thrilled to welcome Neil to the Millrock team,” said Tom Hochuli, Chief Executive Officer of Millrock Technology. “His depth of experience across both public and private environments, combined with a proven ability to scale businesses and drive value creation, makes him an ideal fit for this next phase of growth. Neil’s leadership will be instrumental as we continue to build a world-class organization.”

“I am excited to join Millrock Technology at such a pivotal time for the company and the lyophilization market,” said Mr. Goldman. “Millrock has a strong reputation for innovation, service, and quality, and I look forward to partnering with the entire team to accelerate our strategic roadmap.”

About Millrock Technology

Millrock Technology Inc. is an innovator of freeze-drying (lyophilization) instrumentation and process development solutions for the pharmaceutical, biotech, and diagnostics industries. Millrock specializes in laboratory, pilot, and production-scale lyophilizers with advanced process control technologies that optimize efficiency, compliance, and scalability. To learn more, please visit www.millrocktech.com.

About Artemis

Headquartered in Boston, MA, Artemis is a specialized private equity firm focused on partnering with differentiated Industrial Tech companies, whose people and products enable a healthier, safer, more connected, and productive world. For more information on Artemis, please visit www.artemislp.com.

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SOURCE Artemis