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ATRenew Releases 2023 ESG Report

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SHANGHAI, June 26, 2024 /PRNewswire/ — ATRenew Inc. (“ATRenew” or the “Company”) (NYSE: RERE), a leading technology-driven pre-owned consumer electronics transactions and services platform in China, today released its 2023 environmental, social, and governance (“ESG”) report (the “Report”). This marks the fourth consecutive year of disclosing the Company’s steadfast commitment to advancing the circular economy and promoting sustainable consumption. The Report addresses the concerns of key stakeholders, including users, employees, investors, regulatory agencies, and communities, regarding sustainable development.

To view the report in full, please visit ir.atrenew.com. Highlights of the Company’s ESG efforts include:

Green Operations and Environmental Protection through Energy Conservation and Emissions Reduction:

Continuing to Optimize Energy Management and Greenhouse Gas Emissions Performance: During the reporting period, ATRenew’s greenhouse gas emissions intensity (scope 1 + scope 2) was recorded at 0.28 tons of CO2 equivalent per million RMB, a decrease of approximately 6.67% compared to 2022. This marks the fourth consecutive year of reduced carbon emissions, demonstrating the Company’s effective energy conservation and emissions reduction initiatives.Systematically Identifying and Assessing Climate Risks and Opportunities: Following the recommendations of the Task Force on Climate-related Financial Disclosures (TCFD), the Company established an “identify-assess-manage-monitor” climate risk management process, and conducted Central Banks and Supervisors Network for Greening the Financial System (NGFS) 1.5°C and 3°C scenario analyses. This was the first systematic identification of climate risks and opportunities, significantly enhancing climate risk management.Expanding Reuse of Packaging Materials: ATRenew procured more environmentally friendly and durable packaging materials, promoting circularity and reducing the usage of packaging materials. The Company’s B2B business reused 24 tons of packaging filler materials during 2023, while the B2C business reused 192,000 packaging units during the same period.Responsibly Disposing of Electronic Waste: ATRenew collaborated with third-party recyclers qualified in the recovery of renewable resources. In total, through ATRenew, qualified recycler partners dismantled 111,700 electronic devices in an eco-friendly way, reducing electronic waste pollution by 17.83 tons. Additionally, the Company’s suppliers were required to categorize, recycle, and reuse metal materials during the dismantling process to reduce the environmental impact of heavy metals.

Developing Policies and Practices to Give Back to Customers, Employees, and Society:

Enhancing Information Security and Privacy Protection: ATRenew understands the importance of protecting its users’ privacy, and continuously addresses concerns from consumers, governments, and regulatory bodies regarding information security and privacy protection. The Company is constantly taking steps to strengthen its internal controls and technical capabilities.Improving Customer Experience and Accessibility: ATRenew expanded its door-to-door service coverage based on the frequency of delivery orders, enhancing its face-to-face transaction and service capabilities. The coverage rate of cities with access to door-to-door trade-in service via JD.com increased to 94%. This has improved customers’ access to safe and convenient recycling services.Emphasizing Talent Development and Diversity: By the end of 2023, ATRenew had a talent headcount of 6,288 people, including full-time employees, outsourced staff, and part-time personnel. The Company maintained sustainable talent development by exercising compliant hiring practices, adopting diverse training approaches, holding specialized training programs, and embracing projects to promote employee health and wellness. The proportion of women in senior management increased from 22.58% at the end of 2022 to 28.13% at the end of 2023. ATRenew has also been active in providing employment opportunities for people with disabilities.Boosting Employee Satisfaction Through Effective Communication: ATRenew implements various initiatives to foster open communication, including weekly “Listener Program” surveys and “Treasure Box” activities. ATRenew aims to create a more open and inclusive work environment. ATRenew’s 2023 employee satisfaction survey showed an overall satisfaction score of 4.64 out of 5, a 4.5% increase from 2022.Engaging in Social Welfare and Volunteer Activities: In 2023, ATRenew donated approximately RMB100,000 worth of educational devices through its ongoing public welfare project, “AHS Charity and Love • Digital Education Aid Program for Rural Children.” 2023 marked the sixth year the program had been active. By the end of 2023, the project had supported 60 schools in building digital teaching platforms, completed 3,032 lessons, and provided enriched educational resources to 11,770 rural children. ATRenew’s employees also participated in the Company’s “AHS Clean Trails” initiative, cleaning 9.64 kgs of plastic waste during a 12-kilometer hike and demonstrating their commitment to protecting the environment.

Strengthening Governance to Support Sustainable Development:

Building Robust Ethical Standards: ATRenew adheres to high ethical standards, complies with all relevant laws and regulations, and conducts anti-corruption and anti-bribery compliance management. The Company has strengthened its operational standards and institutions to ensure healthy and compliant development. Throughout 2023, 342 anti-corruption training sessions were held, with 3,491 total participants, and no corruption lawsuits occurred during the reporting period.Maintaining a Diverse Board Structure: The Company’s board of directors consists of eight members, including two female directors and three independent directors. The directors bring extensive experience from industries such as AI, big data analysis, the circular economy, the Internet and retail, capital markets, strategic management, and sustainable development. This diversity provides an array of insights for the benefit of the Company’s governance.Enhancing Internal Control and Audit Systems: ATRenew has continuously improved its internal control systems in accordance with the Sarbanes-Oxley Act (“SOX”). During the reporting period, 23 internal control processes and nearly 600 control points were identified, with a 100% correction rate for SOX internal control project deficiencies. Four special audit projects were also conducted.Fortifying Intellectual Property Protections: ATRenew obtained 46 new intellectual property authorizations and 36 patents during 2023. The Company used its industry influence to enhance intellectual property protection education in line with regulatory standards, and raised awareness of these requirements among its platform merchants.Strengthening International ESG Governance: ATRenew joined the United Nations Global Compact (UNGC), committing to corporate responsibility initiatives. As the first company in the Chinese second-hand industry to join the UNGC, ATRenew is deeply committed to implementing international ESG standards.

Driving Innovation for High-quality Development of the Circular Economy:

Expanding Recycling Services Through Multi-Category Recycling: ATRenew advanced its multi-category recycling strategy during 2023. Beyond its core second-hand smartphone and other consumer electronics business, the Company introduced recycling services for bags, watches, gold, fine wines, and clothing in certain offline stores to 252 stores in 27 cities as of the end of 2023. ATRenew delivers enhanced service capabilities for users’ green, circular consumption.Expanding Brand Collaborations and User Scenarios: During 2023, ATRenew partnered with Apple to provide official recycling and trade-in services in mainland China, catering to user needs for trade-ins on Apple’s website and its offline official stores. In addition, the Company entered into a repair authorization agreement with Huawei. Bolstered by these partnerships, ATRenew has systematically enhanced its capacity for compliant refurbishment of second-hand electronic products, refurbishing 496,035 units in 2023.Upgrading Automated Quality Inspection Standards: ATRenew has been at the forefront of introducing automated systems, consistently upgrading and elevating the standards of automated quality inspection technology. The Company’s proprietary Matrix 3.0 automated quality inspection system improved inspection accuracy by 10% and boosted efficiency by 50%, further enhancing digitalization of the quality inspection system.

About ATRenew Inc.

Headquartered in Shanghai, ATRenew Inc. operates a leading technology-driven pre-owned consumer electronics transactions and services platform in China under the brand ATRenew. Since its inception in 2011, ATRenew has been on a mission to give a second life to all idle goods, addressing the environmental impact of pre-owned consumer electronics by facilitating recycling and trade-in services, and distributing the devices to prolong their lifecycle. ATRenew’s open platform integrates C2B, B2B, and B2C capabilities to empower its online and offline services. Through its end-to-end coverage of the entire value chain and its proprietary inspection, grading, and pricing technologies, ATRenew sets the standard for China’s pre-owned consumer electronics industry.

Safe Harbor Statement

This press release contains statements that may constitute “forward-looking” statements pursuant to the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as “will,” “expects,” “anticipates,” “aims,” “future,” “intends,” “plans,” “believes,” “estimates,” “likely to” and similar statements. Among other things, quotations in this announcement, contain forward-looking statements. ATRenew may also make written or oral forward-looking statements in its periodic reports to the U.S. Securities and Exchange Commission (the “SEC”), in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including statements about ATRenew’s beliefs, plans and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: ATRenew’s strategies; ATRenew’s future business development, financial condition and results of operations; ATRenew’s ability to maintain its relationship with major strategic investors; its ability to facilitate pre-owned consumer electronics transactions and provide relevant services; its ability to maintain and enhance the recognition and reputation of its brand; general economic and business conditions globally and in China and assumptions underlying or related to any of the foregoing. Further information regarding these and other risks is included in ATRenew’s filings with the SEC. All information provided in this press release is as of the date of this press release, and ATRenew does not undertake any obligation to update any forward-looking statement, except as required under applicable law.

Investor Relations Contact

In China:
ATRenew Inc.
Investor Relations
Email: ir@atrenew.com 

In the United States:
ICR LLC.
Email: atrenew@icrinc.com
Tel: +1-212-537-0461

View original content:https://www.prnewswire.com/news-releases/atrenew-releases-2023-esg-report-302182799.html

SOURCE ATRenew Inc.

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Toku launches Makimoto Flows, a visual builder for speech AI pipelines, taking its open-source initiative beyond transcription

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Developers can chain transcription, summarisation and call tagging on one canvas, test each step and export the pipeline as code, with every step processed in Singapore

SINGAPORE, Oct. 21, 2026 /PRNewswire/ — Toku Ltd. (SGX: TKU), a Singapore-headquartered AI-powered customer experience (CX) platform, has launched Makimoto Flows (“Flows”), a visual builder within its open-source conversational AI initiative where developers assemble speech AI pipelines block by block and test each stage on a recorded call. Flows is now live at makimoto.ai.

On the Flows canvas, developers connect blocks to build a speech AI pipeline and test each step individually. The Transcribe block converts audio into text using Kawa, the Summarise block generates a topic and short summary from the transcript, and the Tags block classifies each call across seven categories, including customer sentiment. Developers can see how audio moves from transcription to analysis, and control how each stage connects and runs. Every block runs in Singapore, so audio, transcripts and the resulting analysis stay in-country.

The Chained Analysis starter template puts these blocks together in one click, and developers can adjust any block and rerun it to compare results. Each block maps to a Makimoto API endpoint, and any flow can be exported as ready-to-run Python code, so developers can take the same capabilities into their own code for applications such as call recaps and call triage.

“Developers should have control over how their voice AI works, from the models they use to the way each stage connects. That is the principle behind Makimoto. Flows puts the orchestration layer in front of them: they can build a pipeline, run a recorded call through it and see what each step produces before anything reaches their customers. Models will keep changing. The ability to compose them, and to know where they run, is what lasts,” said Thomas Laboulle, Founder and CEO at Toku.

Flows builds on the composable architecture Toku set out when it introduced Makimoto in April 2026, and takes the initiative beyond transcription. Kawa, released on schedule on 1 July 2026, established the transcription layer through a Singapore-hosted API; summarisation and tagging endpoints followed in September; Flows now lets developers compose them visually. Next, Makimoto plans to add audio preparation blocks, starting with noise filtering, giving developers more control over how recordings are processed before transcription.

By pairing open-source development with enterprise-grade deployment, Makimoto complements Toku’s existing customer experience platform and supports long-term innovation opportunities across the Group’s AI roadmap.

Developers can create a free account at makimoto.ai, open the Chained Analysis template and run a sample recording, or one of their own call recordings, through it; each account includes 1,000 free minutes. Feedback reaches the Makimoto team directly from the portal.

About Toku

Headquartered in Singapore, Toku Ltd. (SGX Catalist: TKU) is a cloud-native, AI-powered customer experience platform purpose-built for enterprises operating in complex, multi-market environments. With deep roots in the APAC region and an expanding global footprint, Toku’s modular 360° CX Platform orchestrates customer interactions across voice, chat, email and digital channels while managing regulatory, linguistic and infrastructure complexity at scale.

Built on end-to-end ownership of its technology stack, from carrier-grade connectivity to AI applications, Toku delivers enterprise-grade security, reliability and deployment flexibility in commercial cloud, private data centres and hybrid environments. Its AI capabilities include transcription, summarisation, sentiment analysis, conversation analytics and governed virtual agents, designed to integrate seamlessly with enterprise systems and customer data.

Trusted by leading enterprises and public-sector organisations, Toku helps organisations streamline operations, scale customer engagement and deliver consistent experiences in fragmented markets worldwide.

For more information about Toku, visit toku.co.

About Makimoto

Makimoto is Toku’s open-source initiative, operated through Makimoto Technology Pte Ltd, a wholly owned subsidiary of the Toku Group, dedicated to building composable conversational AI infrastructure for Asia-Pacific. Its releases include Makimoto Kawa, a Singapore-hosted transcription API; summarisation and tagging endpoints; and Makimoto Flows, a visual builder for composing speech AI pipelines. For more information about Makimoto, visit makimoto.ai.

Forward-Looking Statements

This press release contains forward-looking statements regarding Toku’s expansion plans, business strategy and planned product releases. These statements are based on current expectations and assumptions and are subject to risks and uncertainties that could cause actual results to differ materially. Toku undertakes no obligation to update these statements to reflect subsequent events or circumstances.

Sponsor’s Statement

Toku Ltd. (the “Company”) was listed on Catalist of the Singapore Exchange Securities Trading Limited (the “Exchange”) on 22 January 2026. The initial public offering of the Company was sponsored by PrimePartners Corporate Finance Pte. Ltd. (the “Sponsor”). This press release has been reviewed by the Sponsor. It has not been examined or approved by the Exchange and the Exchange assumes no responsibility for the contents of this press release, including the correctness of any of the statements or opinions made or reports contained in this press release. The contact person for the Sponsor is Ms. Ng Shi Qing, 16 Collyer Quay, #10-00 Collyer Quay Centre, Singapore 049318, sponsorship@ppcf.com.sg.

Investor Relations Contact:
investor.relations@toku.co

Developers and Partners:
contact@makimoto.ai  

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SOURCE Toku Ltd.

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Conscious Spark LLC Launches Alphimiya® Neuro-Recalibration Framework Designed to Resolve C-Suite Revenue Plateaus

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New research-backed neuro-recalibration framework targets the autonomic nervous system’s threat response to managing high financial amounts, offering enterprise leaders a biological pathway to scaling.

ANTALYA, Turkey and ALBUQUERQUE, N.M., Oct. 21, 2026 /PRNewswire/ — Conscious Spark LLC, a research and advisory firm specializing in applied neuroscience for executive leadership, today announced the official launch of Alphimiya®, a proprietary C-suite neuro-recalibration framework designed to resolve corporate revenue plateaus by upgrading the biological capacity of enterprise decision-makers.

Developed to address the root causes of stalled enterprise growth, the Alphimiya® framework targets the human autonomic nervous system’s subconscious threat response to managing high financial amounts. When commercial leaders and CEOs attempt to scale past historical capital thresholds without recalibrating their stress response, the body’s natural survival mechanism triggers decision fatigue, strategic risk aversion, and systemic self-sabotage. Alphimiya® recalibrates this biological safety brake, enabling executive teams to hold, absorb, and scale larger financial volumes without physiological or operational friction.

“A corporate revenue plateau is rarely an operational or marketing failure; it is a biological safety brake embedded within executive leadership,” stated Dr. Ahmed Al-Nashi, Founder of Conscious Spark LLC. “When managing high financial amounts triggers an underlying physical stress response, the enterprise subconsciously contracts to remain in its perceived safe zone. Alphimiya® removes that biological friction, allowing C-level leaders to multiply revenue with calm, biological authority.”

The Alphimiya® framework restructures executive performance across three core operational pillars:

Sovereign Enterprise Scaling: Expands the nervous system’s tolerance for high-stakes capital, allowing leadership teams to scale revenue without experiencing executive burnout.

High-Value Deal Execution: Regulates autonomic stress responses during multi-million-dollar negotiations and volatile market entries, eliminating hesitation under pressure.

Restored Strategic Clarity: Removes chronic decision fatigue across C-suite teams, restoring mental focus and strategic presence inside and outside the boardroom.

By recalibrating the autonomic nervous system’s response to high capital exposure, Alphimiya® removes the subconscious biological brakes that lock corporate revenue at a standstill. Senior C-level executives and enterprise leadership teams seeking to evaluate their organization’s biological capacity can access the official executive briefing, case studies, and framework assessment directly at https://alphimiya.co/.

About Conscious Spark LLC

Conscious Spark LLC is a U.S.-registered firm specializing in executive education, training, and strategic performance consulting. Pioneering applied neuroscience for C-level leaders, founders, and commercial decision-makers, the firm utilizes its proprietary Alphimiya® methodology to enable leadership teams to recalibrate biological stress responses, resolve revenue ceilings, and build scalable corporations.

Media Relations Team
Conscious Spark LLC
Email: hello@consciousspark.online 
Website: https://alphimiya.co/

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SOURCE Conscious Spark LLC

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Daffodil Software Brings Multilingual Conversational AI to Aadhaar’s Udai Mascot

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GURUGRAM, India, Oct. 21, 2026 /PRNewswire/ — Daffodil Software showcased an AI-powered conversational experience featuring UIDAI’s Udai mascot at Aadhaar Samvaad 2026. Developed by Daffodil Software, the assistant is designed to help users access Aadhaar-related information through natural conversation, using official UIDAI as its reference knowledge base.

Daffodil Software has developed Udai, an AI-powered virtual mascot that helps users get clear, reliable answers about Aadhaar simply by talking to it. The assistant was showcased at Aadhaar Samvaad 2026, held in Kolkata on 29 September, coinciding with the 17th Aadhaar Day, where visitors watched it listen, respond, and gesture in real time in their own language.

For most people, questions about Aadhaar come up in daily life, and they usually need answers fast. Which documents do I need for an address change? How much does an update cost? How do I link Aadhaar to my bank account or mobile number? The answers exist, but finding them usually means working through long help pages and documents.

 Udai is designed to answer exactly these questions in a natural conversation, without anyone having to search through long help pages.

A conversation in the user’s own language

Udai speaks and understands 11 languages: Hindi, Tamil, Bengali, Telugu, Kannada, Malayalam, Marathi, Gujarati, Punjabi, Odia, and English. A user simply asks a question. Udai listens, works out the answer, and replies in the same language, with natural speech, matching lip movements and expressive hand gestures.

What sets Udai apart is how it is built. AI avatars rely on expensive, specialised graphics hardware to bring a face to life. Udai takes a simpler route. The character is created from pre-filmed footage, and its lip movements are matched to its speech in real time using lightweight processing that runs in a web browser.

The result is a smooth experience at 24 frames per second on ordinary servers, at a fraction of the usual cost per user. For a programme that serves hundreds of millions of people, that efficiency is what turns a nationwide rollout from an ambition into a practical plan.

“Our focus with Udai was to make Aadhaar-related information easier to access through natural conversation. Combining multilingual voice interaction with official reference content allowed our team to build an experience that is practical, approachable, and useful to users,” said Yogesh Agarwal, Founder and CEO, Daffodil Software.

Answers drawn only from official sources

The assistant uses official UIDAI material as its reference knowledge base: frequently asked questions, provisions of the Aadhaar Act, and government policy documents on Aadhaar services. It covers the topics users ask about most:

Enrolment and registrationAddress and demographic updatesFees, required documents and eligibilityeKYC and Virtual IDLinking Aadhaar with bank accounts, PAN and mobile numbersmAadhaar servicesGrievance redressal

Users don’t need to phrase their questions in any particular way. Udai understands everyday language, whether a question is spoken in English, Hindi, or asked in a mix of both, and finds the most relevant official information to answer it.

Built to be accurate, respectful, and secure

When a public service speaks directly to users, trust matters as much as convenience. Udai is protected by three layers of safeguards.

Accuracy first. Udai answers only from its verified knowledge base. Responses are grounded in a curated knowledge base of official UIDAI material. If a question falls outside Aadhaar, it guides the user back rather than offering an answer it cannot stand behind.

Respectful conversations. A screening layer catches abusive or offensive language in English, Hindi, and Hinglish before it reaches the assistant. Screening is designed to identify abusive language while supporting legitimate queries

Protection against misuse. Udai cannot be talked into abandoning its role, pretending to be someone else, revealing its internal setup, or answering beyond its approved scope. These checks work almost instantly, so users experience no delay.

What comes next?

Udai is planned to roll out in two phases.

In the first phase, the mascot will be placed in Aadhaar Centres. Visitors will be able to check information and understand processes on their own, such as which documents they need for an address change. This frees centre staff to focus on their core work instead of answering the same questions again and again.

In the second phase, Udai will come to the Aadhaar website and mobile app, taking the place of the current text-based chatbot, which was also built by Daffodil.

About Daffodil Software

Daffodil Software is a software engineering and AI solutions company serving businesses across industries. Its services span software consulting, product engineering, UI/UX design, AI/ML development, quality assurance, cloud and DevOps, and maintenance. The company serves sectors including healthcare, fintech, banking, technology, and digital commerce. Its client portfolio includes organizations such as the Reserve Bank of India, Mount Sinai Hospital, Maruti, Samsung, Pramerica Insurance, and Dangote Group. Daffodil Software has also been featured in industry research and recognition by Gartner, Everest Group, Zinnov, and Frost & Sullivan. For more information, visit https://www.daffodilsw.com

Media contact

Kunwar Pal Singh
media-relations@daffodilsw.com

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