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Queue Management System Market Skyrockets to $1,331.48 Million by 2031 Dominated by Tech Giants – Q-Matic Group Ab, Qminder Ltd and Q-nomy Inc | The Insight Partners

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The global queue management system market is set for explosive growth, with projections indicating a surge to $1,331.48 million by 2031. This remarkable expansion, driven by the growing demand for AI-powered queue management systems.

NEW YORK, Nov. 22, 2024 /PRNewswire/ — According to a new comprehensive report from The Insight Partners, the Queue Management System Market is observing significant growth owing to growing need for enhanced customer experience and rising application and foot traffic of QMS in various industries. For Detailed Market Insights, Visit: https://www.theinsightpartners.com/reports/queue-management-system-market

The report runs an in-depth analysis of market trends, key players, and future opportunities. In general, the Queue Management System Market comprises of type, component, and application which are expected to register strength during the coming years.

For More Information and To Stay Updated on The Latest Developments in The Queue Management System Market, Download The Sample Pages: https://www.theinsightpartners.com/sample/TIPRE00010671/

Market Overview and Growth Trajectory:

Queue Management System Market Growth: According to an exhaustive report by The Insight Partners, the Queue Management System Market is experiencing significant growth, driven by overheating of data centers. The market, valued at $748.18 million in 2023, is expected to grow at a Compound Annual Growth Rate (CAGR) of 7.5% during 2023–2031.

Need for Enhanced Customer Experience: Businesses are increasingly recognizing that managing customer traffic and reducing wait times can significantly enhance customer satisfaction. Each interaction, whether it involves returning an item, obtaining a repair, or addressing a question, plays a significant role in shaping the imminent relationship between the customer and the business. According to Qtrac, 93% of consumers indicate that they are more likely to become repeat customers when a business delivers outstanding customer service. By prioritizing exceptional service and demonstrating a commitment to customer satisfaction, businesses can foster loyalty and reduce the likelihood of customers turning to competitors. This shift towards prioritizing customer experience is encouraging organizations to adopt queue management solutions.

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Integration with Other Business Systems: The integration of queue management systems (QMS) with other business systems is expected to present significant opportunities for the queue management system market growth during the forecast period. By connecting QMS with customer relationship management (CRM) systems, businesses can gain helpful insights into customer preferences and behavior, allowing for tailored service and targeted marketing efforts. In addition, integrating QMS with business intelligence tools enables organizations to analyze traffic patterns and service performance, facilitating informed decision-making regarding resource allocation and staffing during peak times. Furthermore, linking QMS with backend systems such as inventory management can streamline operations by ensuring that the right products are available when customers arrive, thereby enhancing overall satisfaction.

AI-Powered Queue Management System: AI-powered queue management systems are transforming the way businesses manage customer flow and enhance service efficiency. By leveraging advanced technologies such as predictive analytics and computer vision, these systems can analyze historical and real-time data to forecast peak times and optimize staffing levels accordingly. In addition, hospitals are utilizing AI to track patient wait times and streamline the patient flow process, ensuring timely care and reducing congestion in waiting areas. This integration of AI not only minimizes wait times and enhances customer satisfaction but also enables businesses to make data-driven decisions.

Queue Management System Market Segmentation, Applications, Geographical Insights:

Based on type, the queue management system market is bifurcated into virtual queuing and linear queuing. The virtual queuing segment dominated the market in 2023.Based on component, the queue management system market is divided into solutions and services. The solutions segment dominated the market in 2023.Based on end user, the queue management system market is segmented into BFSI, hospitals, retail outlets, utility service providers & airports, restaurants, government offices, and others. The retail outlets segment dominated the market in 2023.

Purchase Premium Copy of Global Queue Management System Market Size and Growth Report (2023-2031) at: https://www.theinsightpartners.com/buy/TIPRE00010671/

Key Players and Competitive Landscape:

The Queue Management System Market is characterized by the presence of several major players, including:

Q-Matic Group AbQminder LtdQ-nomy IncSkiplinoWavetecAurionpro Solutions LtdAdvantech Co LtdSedco Co LtdLavi IndustriesAkis Technologies UABProside Design and Implementation of Computer Solutions LDAWaitwellVerint Systems IncQlessOfftec Holding GroupWaitwhile, Inc

These companies are adopting strategies such as new product launches, joint ventures, and geographical expansion to maintain their competitive edge in the market.

Queue Management System Market Recent Developments and Innovations:

Calgary-based WaitWell, which sells queue management and service-delivery software, secured $1.5 million in seed funding to expand its product and move into new markets.””SEDCO, a global leader in providing customer experience and digital branch transformation solutions, was named the Leading Queue Management Solutions Provider in the United Arab Emirates at the International Business Magazine (IBM) Awards 2023. This achievement coincides with the company’s 40th anniversary, signifying four decades of innovative solutions and unwavering dedication to shaping the future of customer experiences.”In 2024, Q-nomy unveiled its latest innovation: the Cubu Button. This revolutionary feature is poised to transform the way organizations manage appointment booking and queue management services, offering a seamless and integrated solution for both businesses and their customers.In 2024, Qmatic added a new lineup of Check-in Kiosks to its Certified Hardware assortment to help businesses improve customer flows, reduce wait times, and eliminate queues within their premises—generating a more personalized and hassle-free customer experience.In 2022, Qmatic announced the release of Qmatic Experience Cloud, a new multi-tenanted Software-as-a-Service (SaaS) platform for Customer Journey Management. Qmatic Experience Cloud makes Qmatic’s full range of solutions more accessible, providing organizations with the tools needed to create seamless customer journeys with appointment and queue management, reporting and analytics, virtual queuing, and customer feedback, among other features.

For Region-Specific Market Data, Check Out Brief Sample Pages: https://www.theinsightpartners.com/sample/TIPRE00010671/

Queue Management System Market Drivers, Challenges, Future Outlook and Opportunities:

The US is one of the early adopters of advanced technologies worldwide in almost every field. Several hospitals, shopping malls, convenience stores, governments, and airports nationwide have already implemented queue management solutions. The fast-paced growth of hospitality often faces the challenge of managing long queues during peak hours, especially in restaurants. This impacts the overall efficiency of operations and leads to customer dissatisfaction. A restaurant’s queue management system is highly suitable to overcome these challenges. This emerging system is revolutionizing the handling of waiting lines in restaurants. According to Wavetec data of July 2023, the US observed 23 minutes of average wait times in restaurants. It is estimated that reducing customer wait time increases the revenue generated by restaurants by ~15%, which encourages restaurants to adopt a queue management system. The system helps in appropriately managing the customer’s queue, improving service quality, enhancing operational efficiency, and increasing a broader loyal customer support base.  

For instance, when a customer checks in via a queue management app, their data can be extracted from the CRM to tailor the service experience, such as offering relevant promotions or reminders based on past interactions. Companies can connect with business intelligence tools, which help organizations analyze customer flow and service metrics, leading to data-driven decisions that optimize staffing and resource allocation during peak times. This data-driven approach not only optimizes service delivery but also helps identify missed sales opportunities by correlating foot traffic with sales performance. These integrations create a seamless flow of information that empowers businesses to improve service quality and increase operational efficiency. Thus, the growing integration with other business systems is expected to create an opportunity for the queue management system market growth during the forecast period.

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Conclusion:

Factors such as the need for enhanced customer experience, rising application of QMS, and increased foot traffic in various industries are driving the queue management system market. The market is expected to grow in the forecasted period owing to the growth of small and medium enterprises (SMEs), rising demand for virtual queue management, and integration of QMS with other business systems. The rise in AI-powered queue management systems is a key trend in the market. In addition, the rise of cloud-based technologies and the adoption of advanced solutions such as virtual queuing and mobile ticketing have transformed the way organizations interact with customers, allowing for greater flexibility and efficiency. The healthcare, retail, and banking sectors are major contributors to this growth, as they increasingly implement QMS to handle rising customer volumes and improve operational efficiency. Furthermore, the integration of data analytics within these systems provides valuable insights that help organizations optimize their service processes, ultimately driving product adoption and market expansion.

In addition, the rising emphasis on the enhancement of customer satisfaction is generating significant demand for linear queuing systems and virtual queuing systems. Pertaining to the risk of customer loss, the end users are increasingly focusing on procuring and deploying advanced technologies, including queue management systems, to gain customer satisfaction by allowing them sufficient time on the counter for interaction. The rise in demand for these systems, coupled with low entry barriers to the market, the queue management system market continuously witnesses a rise in the number of emerging players, such as hardware providers or software providers.

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With projected growth to $1,331.48 Million by 2031, the Queue Management System Market represents a significant opportunity for solution providers, system integrators, investors, industry stakeholders and end users. By staying abreast of market trends, embracing innovation, and focusing on quality and performance, companies can position themselves for success in this dynamic and evolving market landscape.

Related Report Titles:

Virtual Queue Management System Market Strategies, Top Players, Growth Opportunities, Analysis and Forecast by 2031Europe Queue Management System Market 2027Asia Pacific Queue Management System Market 2027Customer Experience Management Market Report 2031Mobile Ticketing Market Size and Forecasts (2021 – 2031)Crowd Management and Event Security Market Size and Forecasts (2021 – 2031)

About Us:

The Insight Partners is a one stop industry research provider of actionable intelligence. We help our clients in getting solutions to their research requirements through our syndicated and consulting research services. We specialize in industries such as Semiconductor and Electronics, Aerospace and Defense, Automotive and Transportation, Biotechnology, Healthcare IT, Manufacturing and Construction, Medical Device, Technology, Media and Telecommunications, Chemicals and Materials.

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If you have any queries about this report or if you would like further information, please contact us:

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Ankit Mathur
E-mail: ankit.mathur@theinsightpartners.com
Phone: +1-646-491-9876
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HydraForce, Elevāt, and Bosch Rexroth Announce Enhanced Remote OTA Update Capabilities for Off-Highway Equipment

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SEATTLE, July 23, 2026 /PRNewswire/ — Building on their strategic collaboration, HydraForce, a global leader in motion control systems and Elevāt, an industrial IoT and applied AI platform provider, announced a significant advancement in remote machine management.

The HydraForce Connected Control Unit (CCU) from Bosch, integrated with Elevāt software, is now capable of providing remote access and performing over-the-air (OTA) updates on Bosch Rexroth BODAS controllers.

This enhanced capability empowers HydraForce and Elevāt customers to streamline operations, reduce downtime, and significantly improve machine performance and serviceability. By leveraging the integrated solution, OEMs can use the Elevāt platform to remotely diagnose issues and deploy critical software updates to the BODAS controllers on their equipment without requiring on-site service personnel.

“The ability to remotely access and update Bosch Rexroth BODAS controllers using the Elevāt platform takes our collaborative vision of bridging hydraulics, electronics, and digital services to the next level,” said Russ Schneidewind, director of business developmentat at HydraForce.  “The cooperation between Elevāt and Bosch Rexroth is directly addressing the industry’s need for complete, future-ready solutions.”

Adam Livesay, co-founder and CEO of Elevāt, commented, “At Elevāt, we believe the future of equipment service is connected, intelligent, and proactive. This collaboration helps OEMs deliver the next generation of service by  accelerating software deployment and enabling faster issue resolution in the field. The addition of remote BODAS controller updates is another key milestone toward a fully integrated ecosystem that simplifies the connection between hardware, software, and digital services—helping manufacturers bring intelligent equipment to market faster while creating new opportunities for recurring customer value.”

HydraForce and Elevāt plan to further their collaboration with additional remote machine management capabilities to be announced in the future.

About HydraForce HydraForce is a global designer and manufacturer of motion control systems, encompassing hydraulic cartridge valves, manifolds and electronic controls for a variety of off-highway industries, including farming, construction, marine, material handling, mining, and forestry. HydraForce was acquired by Bosch Rexroth, becoming a significant part of the Compact Hydraulics Business Unit. Bosch Rexroth and HydraForce combine their presence in complementary regions to provide comprehensive coverage in Europe and North America, while enabling growth in Asia.

About Bosch Rexroth As one of the world’s leading suppliers of drive and control technologies, Bosch Rexroth ensures efficient, powerful and safe movement in machines and systems of any size. The company bundles global application experience in the market segments of Mobile and Industrial Applications as well as Factory Automation. With its intelligent components, customized system solutions, engineering and services, Bosch Rexroth is creating the necessary environment for fully connected applications. Bosch Rexroth offers its customers hydraulics, electric drive and control technology, gear technology and linear motion and assembly technology, including software and interfaces to the Internet of Things. With locations in over 80 countries, around 31,900 associates generated sales revenue of 6.5 billion euros in 2025.  To learn more, please visit www.boschrexroth.com.

About Bosch Having established a presence in North America in 1906, today the Bosch Group employs around 38,000 associates in more than 100 locations in the North American region (as of Dec. 31, 2024). According to preliminary figures, Bosch generated consolidated sales of $18.7 billion in the U.S., Mexico and Canada in 2025. For more information visit www.bosch.us, www.bosch.mx and www.bosch.ca. The Bosch Group is a leading global supplier of technology and services. It employs roughly 412,000 associates worldwide (as of December 31, 2025). According to preliminary figures, the company generated sales of 91 billion euros in 2025. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 490 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 82,000 associates in research and development. The company was set up in Stuttgart in 1886 by Robert Bosch (1861-1942) as “Workshop for Precision Mechanics and Electrical Engineering.” The special ownership structure of Robert Bosch GmbH guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant upfront investments in the safeguarding of its future. Ninety-four percent of the share capital of Robert Bosch GmbH is held by Robert Bosch Stiftung GmbH, a limited liability company with a charitable purpose. The remaining shares are held by Robert Bosch GmbH and by a company owned by the Bosch family. The majority of voting rights are held by Robert Bosch Industrietreuhand KG. It is entrusted with the task of safeguarding the company’s long-term existence and in particular its financial independence – in line with the mission handed down in the will of the company’s founder, Robert Bosch. Additional information is available online at www.bosch-press.com, www.bosch.com.

About Elevāt Elevāt is a leading industrial IoT and applied AI platform purpose-built for off-highway OEMs. Elevāt enables manufacturers to connect machines, unlock actionable intelligence, and deliver next-generation digital services across the entire equipment lifecycle. Additional information is available online at www.getelevat.com

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SOURCE Elevat, Inc

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FutureSports launches as new index provider transforming sports statistics into tradable financial instruments

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Backed by leading financial and sports institutions, firm will leverage partnerships to bring critical new hedging vehicles to sports ecosystem

CHICAGO, July 23, 2026 /PRNewswire/ — FutureSports, the new independent index administrator transforming professional and college sports statistics into rules-based, benchmark financial indexes, today announced its emergence from stealth. Backed by a broad range of leading financial and sports institutions, FutureSports in the coming months will announce a series of partnerships, collaborations and products that will bring significant new risk management and trading opportunities to the massive ecosystem supporting the most popular sports.

FutureSports previously raised a seed investment round co-led by Marquee Ventures, spun out of the ownership group of the Chicago Cubs. Major financial industry leaders joined the round, including CME Ventures (the corporate venture capital division of CME Group), Robinhood Markets, Inc., WEDBUSH and DRW Special Investments (an investment arm of DRW). Other investors include Motivate VC, Phoenix Capital Ventures, and John and Linda Henry (Fenway Sports Group).

The company also announced the addition of industry experts to its board of directors, including Chairman Mark Wassersug, longtime Chief Operating & Information Officer of Intercontinental Exchange (ICE); Tim McCourt, Senior Managing Director, Global Head of Equity, FX, and Alternative Products at CME Group, and Erik Hammer, Managing Partner at Marquee Ventures.

The firm will soon unveil its first series of exclusive partnerships with major sports leagues, paving the way for institutional investors and companies in and around the sports industry to manage their risk in an unprecedented fashion and participate in regulated, tradable, broad-based index futures contracts based on team and athlete statistical performance. FutureSports creates rules-based financial indexes, known as FutureSports Performance Indexes (FSPI), that accurately represent the performance of teams and athletes in prominent sports leagues. By utilizing transparent, rules-based methodologies based on officially reported statistical outcomes, the company creates continuous values designed to underpin tradable financial products, such as listed derivatives, exchange-traded funds (ETFs) and over-the-counter (OTC) swaps.

Potential market participants will include league broadcasting partners, team and athlete sponsors and endorsers, insurers, stadium owners and operators, private equity investors, lenders, and apparel manufacturers. Asset managers, pension funds and professional trading firms are expected to participate in the contracts and contribute to liquidity in this new uncorrelated asset class. Retail investors will also be able to participate in the first-of-their-kind trading vehicles, which the company expects to capture the interest of sophisticated traders looking for more traditional financial trading instruments

Leigh Taylforth, FutureSports Co-Founder, said: “The global sporting industry generates $650 billion a year, yet there has been no liquid, robust opportunity to hedge the extensive and varied industry risks that range from weather events, to injuries, to unanticipated behavior issues and more. That is about to change. We’ve been truly gratified to see the interest our business has generated within the sports and sports-adjacent industries and the quality of investors we have attracted already.”

Rhett Dinsdale, FutureSports Co-Founder, said: “Up until today, we have been operating in stealth mode while developing our products and establishing key relationships that we expect to be fundamental to our success as we move forward. The recent rise in popularity of prediction markets has only reinforced the concept we created several years ago, that sports as an asset class has huge utility within the sports and entertainment industries, with indexes serving as key institutional instruments to manage risk. What is sorely needed is the type of reliable data and financial instruments that institutional investors have leveraged for so long within the regulated derivatives industry, and we’re excited to bring these to market.”

The Executive team includes Co-Founders Taylforth and Dinsdale, who each have more than 20 years of experience in derivatives trading for market makers, investment banks and hedge funds, along with:

Dave Abbott, Chief Technology Officer – formerly Managing Director at Sportradar;Steve Byrd, Head of Partnerships – formerly Chief Operating Officer (COO) at STATS LLC & Chief Commercial Officer at Sportradar US;Jodie Gunzberg, Head of Index Services – formerly Managing Director at S&P Dow Jones Indices, Morgan Stanley & CoinDesk;Tom Jenkins, Head of Business Development – formerly Head of Index Partnerships & Strategy at FTSE Russell;Josh Kravitt, Head of Operations – formerly Director at CME Ventures;Sunny Modi, Head of Product – formerly Head of BI at Ardent Leisure Group;Mike Philipp, Chief Legal & Strategy Officer – formerly partner at Morgan, Lewis & Bockius LLP;Charlie Thornton, Chief Regulatory Affairs Officer – formerly Chief of Staff and COO at the U.S. Commodity Futures Trading Commission (CFTC).

About FutureSports

Under development since 2022 and launched in 2026, Chicago-based FutureSports has created a proprietary index methodology for measuring on-field, on-ice and on-court performance for a range of professional sporting teams and athletes. Partnering with many of the most recognizable sports leagues and financial market participants, FutureSports transforms live, play-by-play statistical data into rules-based, benchmark indexes that may be referenced by exchange-listed financial products. The indexes are designed to serve the same benchmarking function as the leading equity, commodity and fixed income indexes utilized every day across major global exchanges to track performance and hedge risk in the financial markets. For more information, visit www.futuresports.com.

 

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SOURCE FutureSports

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Capital Group Canada Launches Three Active Equity ETFs on TSX

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The ETF suite now includes five active equity ETFs and two active fixed income ETFs designed to sit at the core of investment portfolios

TORONTO, July 23, 2026 /CNW/ — Capital International Asset Management (Canada), Inc. (“Capital Group Canada”) has launched three new active exchange-traded funds (ETFs) that begin trading on the Toronto Stock Exchange (TSX) today. The three equity strategies are designed to give options for investors looking to diversify their portfolios with non-domestic exposures including U.S., international and developed market securities.  

The new active ETFs are:

CAPU – Capital Group U.S. Equity Select ETF (Canada): Seeks long-term growth of capital and income through investments primarily in common stocks of U.S. issuers.CAPN – Capital Group International Developed Equity Select ETF (Canada): Seeks to provide prudent growth of capital through investments primarily in equity securities of issuers in developed markets outside North America. CAPQ – Capital Group Global Developed Equity Select ETF (Canada): Seeks to provide prudent growth of capital through investments primarily in equity securities of issuers in developed markets.

“As demand for ETFs continues to grow, our expanded lineup gives investors more ways to access Capital Group’s distinctive active investment approach, including our deep research capabilities and multiple portfolio manager system,” said Rick Headrick, president of Capital Group Canada. “As one of the world’s largest active investment managers with over 90 years of experience, we are able to share the benefits of our global scale and offer competitively priced active ETFs designed to sit at the core of an investor’s portfolio.”

“Clients tell us they are looking beyond borders for opportunities to build diversified portfolios,” said Angela Shim, head of product and development at Capital Group Canada. “The three equity strategies expand Capital Group Canada’s core offerings in U.S., international, and global equities, giving investors flexible solutions that can help them navigate global markets and stay focused on their long-term investment goals.”

The three ETFs closed their initial offering of units on July 22, 2026.

The additions expand Capital Group Canada’s ETF lineup to seven, building on a prior launch of two equity and two fixed income ETFs. Details of Capital Group Canada’s full suite of active ETFs can be found here.

About Capital Group

Capital International Asset Management (Canada), Inc. is part of Capital Group, a global investment management firm originating in Los Angeles, California. As Capital Group approaches its 100th anniversary in 2031, its long-term strategy remains firmly rooted in its mission to improve people’s lives through successful investing. With over 9,000 associates and 34 offices around the world, Capital Group manages US$3.6 trillion in assets for millions of wealth management and institutional clients around the world*.

*As of June 30, 2026.

For more information, visit: www.capitalgroup.com/ca/en

SOURCE Capital Group Canada

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