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E-Commerce Market to Grow by USD 12.95 Trillion by 2027, Advantages of E-Commerce Platforms Boost Market, Report on How AI is Redefining the Landscape – Technavio

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NEW YORK, Feb. 5, 2025 /PRNewswire/ — Report with market evolution powered by AI – The global e-commerce market size is estimated to grow by USD 12.95 trillion from 2023-2027, according to Technavio. The market is estimated to grow at a CAGR of almost 27.15%  during the forecast period. Advantages of e-commerce platforms is driving market growth, with a trend towards enhancement of consumer experience through technologies. However, regulatory issues  poses a challenge. Key market players include Alibaba Group Holding Ltd, Amazon.com Inc., Apple Inc., Best Buy Co. Inc., Costco Wholesale Corp., Ebates Performance Marketing Inc., eBay Inc., Flipkart Internet Pvt. Ltd., Groupon Inc., Inter IKEA Systems B.V., JD.com Inc., Lojas Americanas S.A., Otto GmbH and Co. KG, priceline.com LLC, Shopify Inc., The Home Depot Inc., Walmart Inc., Wayfair Inc., Zalando SE, and Etsy Inc..

Key insights into market evolution with AI-powered analysis. Explore trends, segmentation, and growth drivers- View Free Sample PDF

E-Commerce Market Scope

Report Coverage

Details

Base year

2022

Historic period

2017 – 2021

Forecast period

2023-2027

Growth momentum & CAGR

Accelerate at a CAGR of 27.15%

Market growth 2023-2027

USD 12951.56 billion

Market structure

Fragmented

YoY growth 2022-2023 (%)

26.6

Regional analysis

APAC, North America, Europe, South America, and Middle East and Africa

Performing market contribution

APAC at 48%

Key countries

US, China, Japan, Germany, and UK

Key companies profiled

Alibaba Group Holding Ltd, Amazon.com Inc., Apple Inc., Best Buy Co. Inc., Costco Wholesale Corp., Ebates Performance Marketing Inc., eBay Inc., Flipkart Internet Pvt. Ltd., Groupon Inc., Inter IKEA Systems B.V., JD.com Inc., Lojas Americanas S.A., Otto GmbH and Co. KG, priceline.com LLC, Shopify Inc., The Home Depot Inc., Walmart Inc., Wayfair Inc., Zalando SE, and Etsy Inc.

Market Driver

The E-Commerce Market is experiencing significant growth due to the increasing internet usage and smartphone adoption among the population. Digital content in travel and leisure, financial services, and other sectors is driving online browsing and purchasing. Established organizations and large enterprises are embracing e-tailing to expand their customer base. Technological awareness and connectivity are key factors in user experience. Online marketing tools like Google ads and Facebook ads, social media applications, and payment gateways from banks are essential for online businesses. Operational costs, inventory costs, and the adoption of vertical and specialized marketplaces are shaping the e-commerce landscape. The middle-class population’s increasing wealth and online purchasing power are boosting sales. Major e-commerce players like Bharat Craft, Alibaba, and MSMEs on GeM are leveraging the marketplace model and direct model to reach their audience. The rising internet penetration, consumer tastes, and the influence of social media are transforming online retail. Branded shopping apps, 5G Wi-Fi, social shopping, and emerging technologies like augmented reality and virtual reality are enhancing the customer experience. The future of e-commerce lies in the metaverse, where businesses can connect with their clients in  virtual environments. 

E-commerce technology has advanced significantly, benefiting various sectors including home decor. Vendors integrate technologies like augmented reality (AR) and virtual reality (VR) to enhance customer experience. In May 2019, IKEA introduced a VR app, enabling users to virtually experience rooms with their products. Users input room dimensions and select items, viewing different colors and textures through their smartphones. This innovative approach allows consumers to make informed decisions before purchasing. 

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 Market Challenges

The E-Commerce Market is experiencing significant growth, driven by the increasing internet population and the adoption of smartphones. Digital content in travel and leisure, financial services, and e-tailing are popular categories. Technological awareness and user experience are key challenges. Established organizations and large enterprises communicate with their internet-connected client base through online marketing tools like Google ads and Facebook ads. Infrastructure and operational costs are important considerations. The middle-class population is embracing online purchasing, using payment gateways provided by banks and retailers. Major e-commerce players like Bharat Craft and Alibaba dominate the market, with vertical and specialized marketplaces also gaining popularity. The rise of 5G Wi-Fi, social shopping, and augmented/virtual reality are future trends. MSMEs and the Government’s GeM platform are also contributing to the market’s growth.The e-commerce market faces several regulatory challenges that impact businesses worldwide. One issue is the inconsistency in laws and taxes across countries. For instance, developed nations like the US grapple with applying central and state taxes on e-commerce transactions, creating uncertainty. Similarly, less-developed countries have varying legal and tax regulations. Another challenge is domestic incorporation, where governments favor local e-commerce websites to stimulate employment and business growth. Consequently, international e-commerce companies must incorporate locally to access regional benefits. Moreover, each country has unique restrictions on sellable items, adding to the regulatory complexities.

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Segment Overview 

This e-commerce market report extensively covers market segmentation by  

ApplicationHome AppliancesFashion ProductsGroceriesBooksOthersTypeB2BB2CGeographyAPACNorth AmericaEuropeSouth AmericaMiddle East And Africa

1.1 Home appliances-  The home appliances segment in the e-commerce market, consisting of consumer electronics, houseware, and kitchen appliances, is a matured sector with a declining growth rate. The primary challenge lies in the absence of a comprehensive logistics platform for delivering home appliances purchased online. In developing countries, logistical barriers pose significant hurdles. Despite this, home appliances will remain the largest revenue generator in the global e-commerce market due to the improving standard of living and the growing trend of upgrading homes. Two major factors fueling the segment’s growth are the increasing credibility of e-commerce brands and the preference for upgraded home appliances. Additionally, recycling initiatives have led to a 9% decrease in consumer-generated electronic waste in 2020. The IoT’s adoption in consumer electronics is expected to further decrease e-waste during the forecast period. However, many consumers still prefer purchasing home appliances from physical stores for a tactile experience. Consequently, online retailers are establishing showrooms to provide multichannel shopping experiences, combining the benefits of both online and offline shopping.

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Research Analysis

The e-commerce market is experiencing explosive growth, fueled by the smartphone-using population’s increasing adoption. With the proliferation of digital content, industries like travel and leisure, financial services, and e-tailing are thriving in this online space. Technological awareness and connectivity are key drivers, enabling users to browse and buy goods and services from anywhere, at any time. The user experience is paramount, with established organizations and large enterprises investing heavily in online marketing tools like Google ads and Facebook ads, as well as social media applications, to reach consumers. Buying and selling have never been easier, with operational costs and inventory costs reduced through the use of vertical and specialized marketplaces. Consumer wealth continues to grow, providing a lucrative opportunity for businesses to tap into. Infrastructure and communication are essential components, ensuring seamless transactions and timely delivery of goods and services.

Market Research Overview

The E-Commerce Market has experienced explosive growth, fueled by the smartphone-using population and their increasing digital content consumption. Travel and leisure, financial services, and other sectors have embraced e-tailing, driven by technological awareness and the adoption of smartphones. Connectivity and user experience are key factors in online shopping’s rapid adoption, with operational costs, inventory costs, and payment gateways becoming increasingly important. Established organizations and large enterprises dominate the market, utilizing online marketing tools like Google ads and Facebook ads, as well as social media applications. Vertical marketplaces and specialized marketplaces have emerged, offering niche products and services. The marketplace model and direct model coexist, catering to the middle-class population’s evolving needs. Social media, online purchasing, and communication have become integral to the e-commerce ecosystem, with banks and retailers collaborating to provide seamless payment solutions. The future of e-commerce is bright, with emerging technologies like 5G Wi-Fi, social shopping, augmented reality, virtual reality, and the metaverse set to revolutionize the industry. Bharat Craft and Alibaba are notable players, with MSMEs and the government’s GeM platform also making significant strides in the market.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

ApplicationHome AppliancesFashion ProductsGroceriesBooksOthersTypeB2BB2CGeographyAPACNorth AmericaEuropeSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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Qmulos Now Available on Cisco Global Price List (GPL), Accelerating Continuous Compliance Solutions for Joint Customers

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CHANTILLY, Va., April 22, 2026 /PRNewswire/ — Qmulos, a leader in Continuous Compliance, today announced that its flagship products, Q-Compliance (Q-C) and Q-Behavior Analytics and Audit (Q-BA2), are now available on the Cisco® Global Price List (GPL) via the SolutionsPlus Partner Program. This strategic integration allows Cisco partners and customers to seamlessly purchase Q-C and Q-BA2 directly through Cisco’s sales organization, simplifying procurement and accelerating the deployment of automated compliance solutions.

Qmulos now available on Cisco® Global Price List (GPL)!

By joining the Cisco GPL, Qmulos deepens its pre-existing partnership with Splunk, now a Cisco company, empowering organizations to address complex automated compliance challenges with integrated, validated technologies. The collaboration enables a unified buying experience for customers looking to combine Cisco’s industry-leading infrastructure with Qmulos’ specialized capabilities.

“Becoming a SolutionsPlus partner and getting on the Cisco GPL is a major milestone in our commitment to fostering a stronger, more secure digital ecosystem alongside Cisco,” said Matt Coose, CEO and Founder at Qmulos. “This enables us to meet the growing demand for our solutions while providing Cisco customers with a streamlined path to simplify technical evidence collection, streamline workflows, and strengthen cyber posture.”

Key Benefits of Q-Compliance (Q-C) and Q-Behavior Analytics and Audit (Q-BA2) on Cisco GPL:

Simplified Procurement: Customers can now acquire Qmulos through their existing Cisco sales representative, reducing vendor onboarding time.

Validated Integration: Q-C and Q-BA2 work seamlessly within Cisco’s (Splunk’s) architecture, ensuring reliability and performance.

Enhanced Security & Visibility: Continuously monitor control status and effectiveness across numerous compliance frameworks and environments in near-real time.

For more information on the combined solution, visit www.qmulos.com or contact your Cisco account manager. 

About Qmulos
Qmulos is a premier Splunk-based cybersecurity and compliance company founded in 2012 that automates risk management, security compliance, and auditing. They provide real-time compliance solutions for complex environments, helping government and commercial clients adhere to standards like NIST, CMMC, and FedRAMP through actionable, evidence-based insights.

Media Contact:
Danielle Schiffman
danielle.schiffman@qmulos.com
1-844-476-8567

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New Study Reveals Retail Security Measures Are Driving Customers Away

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DALBAR and Competitor IQ survey of 500 North American shoppers uncovers a costly tension between loss prevention and the customer experience

MARLBOROUGH, Mass., April 22, 2026 /PRNewswire/ — DALBAR, Inc. and its division Competitor IQ today released the 2026 Retail Security and Loss Prevention Study, a survey of 500 U.S. and Canadian consumers on how loss prevention strategies affect the retail shopping experience. The findings reveal a significant tension between security and convenience — one that is already costing retailers sales.

38%
of shoppers have abandoned a purchase due to in-store security measures

Key Findings

Security Measures Are Pushing Shoppers Out the Door
A significant share of respondents report abandoning purchases due to security-related friction. Locked merchandise cabinets and access restrictions are the leading causes — and the full study breaks down exactly which measures are driving customers away.

Locked Merchandise Is the Biggest Pain Point
Many customers say locked displays negatively impact their shopping experience. Many feel mistrusted and will leave rather than wait — and the data shows a clear link to lost revenue that retailers cannot afford to ignore.

Safety Matters, But Rarely Drives Store Choice
Most shoppers already feel a baseline level of security when they enter a store. The study reveals which measures build customer confidence — and which ones backfire by sending shoppers online instead.

Customers Want Technology, Not Barriers
A strong majority believe AI and surveillance technology can better balance loss prevention with convenience. The full study includes detailed breakdowns of customer preferences by age, income, and retail category.

“Retailers are caught in a difficult position: theft is rising, but the measures used to combat it are alienating the honest shoppers they need to retain. The path forward lies in smarter, less intrusive security — and the data shows exactly what that looks like.”
— DALBAR / Competitor IQ Research Team

When Customers See Theft Happen In-Store…
Most say they would shop there less often or stop visiting entirely.
Only a small share reports no change in behavior. The reputational cost of visible theft is significant — and quantified in the full report.

About the Study
The 2026 Retail Security and Loss Prevention Study was conducted by DALBAR, Inc. and Competitor IQ in April 2026, surveying 500 consumers across the United States and Canada. The full report includes detailed findings by demographic, retail category, and security measure type — with actionable recommendations for loss prevention teams.

Request the Full Report
www.dalbar.com | www.ciqdata.com | press@dalbar.com

About DALBAR, Inc.

About Competitor IQ

DALBAR, Inc. has set the standard for measuring and improving investment advice and financial services quality since 1976. DALBAR awards are recognized as a symbol of excellence in the financial community.

Competitor IQ is a division of DALBAR, Inc. specializing in competitive intelligence and customer experience research, helping organizations make data-driven improvements to service quality and retention.

MEDIA CONTACT:
Steve Worthy
compete@ciqdata.com
www.ciqdata.com

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SOURCE DALBAR, Inc.

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MILLROCK TECHNOLOGY APPOINTS NEIL A. GOLDMAN AS CFO

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KINGSTON, N.Y., April 22, 2026 /PRNewswire/ — Millrock Technology (“Millrock”), a provider of lyophilization and advanced freeze-drying solutions for the life sciences and biopharmaceutical industries, today announced the appointment of Neil A. Goldman, CPA, as Chief Financial Officer.

Mr. Goldman is a veteran executive who brings a distinguished track record as CFO of both private equity-backed and public companies across the MedTech, advanced manufacturing, and professional services industries. Throughout his career, he has consistently transformed mid-market and entrepreneur-led businesses into high-performing platforms through a combination of strategic M&A, operational discipline, rigorous execution, and strong financial leadership.

Most recently, Mr. Goldman served as CFO of Life Science Outsourcing, Inc., a national medical device contract manufacturer, where he implemented operational improvements and upgraded enterprise systems to scale the platform. Prior CFO roles include BioPorto A/S, a Copenhagen-listed in-vitro diagnostics company, Chembio Diagnostics, Inc. and Unwired Technology LLC, a high-tech manufacturer. Mr. Goldman began his career at Ernst & Young and holds a B.S. in Business from Miami University. At Millrock, Mr. Goldman will play a critical role in enhancing the company’s financial foundation, supporting strategic growth initiatives, and enabling continued expansion.

“We are thrilled to welcome Neil to the Millrock team,” said Tom Hochuli, Chief Executive Officer of Millrock Technology. “His depth of experience across both public and private environments, combined with a proven ability to scale businesses and drive value creation, makes him an ideal fit for this next phase of growth. Neil’s leadership will be instrumental as we continue to build a world-class organization.”

“I am excited to join Millrock Technology at such a pivotal time for the company and the lyophilization market,” said Mr. Goldman. “Millrock has a strong reputation for innovation, service, and quality, and I look forward to partnering with the entire team to accelerate our strategic roadmap.”

About Millrock Technology

Millrock Technology Inc. is an innovator of freeze-drying (lyophilization) instrumentation and process development solutions for the pharmaceutical, biotech, and diagnostics industries. Millrock specializes in laboratory, pilot, and production-scale lyophilizers with advanced process control technologies that optimize efficiency, compliance, and scalability. To learn more, please visit www.millrocktech.com.

About Artemis

Headquartered in Boston, MA, Artemis is a specialized private equity firm focused on partnering with differentiated Industrial Tech companies, whose people and products enable a healthier, safer, more connected, and productive world. For more information on Artemis, please visit www.artemislp.com.

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SOURCE Artemis

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