Technology

Guest Experience Architecture Takes Hold in Luxury Hospitality

Published

4 hours ago

June 22, 2026

Uptown Network introduces Artuzan to put the model into practice

NAPLES, Fla., June 22, 2026 /PRNewswire/ — The luxury hospitality industry is moving beyond reservations and transactions toward more-persistent, membership-driven guest relationships.

As operators look to unify the systems that shape those relationships, Uptown Network is advancing a structured approach to what the industry has begun to recognize as Guest Experience Architecture (GeX). The company has also introduced Artuzan (pronounced ŕ-ti-san), its unified platform for building and managing continuity-based emotional guest relationships, designed to support this model across luxury hospitality spanning restaurants, hotels, private clubs, wineries, and cruise lines.

“The industry has generally focused on who owns the reservation, but that is only a moment in time,” said founder Nadine Hope Locher. “The larger opportunity is who owns the relationship. Operators who can understand, anticipate, serve, and retain guests over time will outperform those that operate one visit at a time.”

From Fragmented Tools to a Defined Model

Restaurants and hospitality operators already use dining experience tools, but most operate as disconnected tools and focus more on transactions than guest experiences. This new guest experience platform unifies those touch points, turning fragmented guest interactions into real-time, actionable insights.

GeX defines how these elements work together as a single operating model. It provides a structured approach where each interaction builds on prior engagement and contributes to a continuous relationship with the guest.

Uptown structures the model into four integrated layers:

Experience Layer — menus, memories, and in-venue interactionsMembership Layer — wine lockers, personal cellars, and loyalty programsMedia Layer — storytelling, content, and brand expressionOperations Layer — inventory auditing, real-time data, visibility, and control

These layers give operators a framework to design, manage, and refine guest engagement over time.

Artuzan enables this model by connecting and coordinating these elements within a unified system. It serves as the system that operators use to manage and evolve guest relationships in practice.

Building Measurable Guest Relationships

Operators are rethinking how they can engage guests beyond a single visit. A structured approach allows them to:

Transform menus into interactive, revenue-driving experiences.Turn wine programs into extended ongoing membership relationships.Extend engagement beyond the visit through new media and personalization.Manage all guest experience tools in one platform, connecting segmented touch points into actionable data insights.

“We’ve partnered with Uptown Network for years to enhance the guest experience at Wine Bar George, and we’ve seen firsthand how their technology helps create more engaging and personalized interactions for our guests,” said George Miliotes, Master Sommelier. “This release of Artuzan in the Guest Experience Architecture space reflects where the hospitality industry is headed, giving brands more innovative ways to connect with guests and elevate the overall experience.”

Guests feel recognized and remembered. Staff operate with real-time context. Operators gain more predictable revenue tied to repeat engagement.

“With the right systems in place, teams can adapt in real time and deliver a level of personalization that was not previously possible at scale,” said Hope Locher.

Artuzan: A Unified System for Guest Experience

Uptown’s platform brings together capabilities the company has developed and deployed over time, now unified into a single system. What were previously delivered as individual products or features are now structured as a cohesive platform designed to implement GeX.

Artuzan enables operators to implement this model by turning hospitality intuition into operational infrastructure. This is made possible with integrated digital menus, wine programs, inventory audits, guest engagement, and in-venue media.

For operators, Artuzan becomes the system they rely on to manage and evolve the guest relationship.

Current applications include membership wine programs extending into the home cellar, dynamic menu and brand storytelling, enhanced gifting and loyalty models, and venue-driven media that creates new revenue opportunities.

While Artuzan is designed as a unified system, operators can start with individual components based on immediate priorities and expand into the full platform over time.

“Your main touchpoint, the menu, becomes active rather than static,” added Hope Locher. “It can inform, inspire, and respond to the guest in the moment while contributing to a longer-term relationship.”

She concluded, “Every interaction becomes part of a larger system that builds memory, loyalty, and value over time.”

About Uptown Network

Uptown Network is a pioneer (2010) in creating tech-forward guest experiences for restaurants, hotels, private clubs, casinos, cruise ships and other luxury hospitality purveyors including Four Seasons Hotels and Resorts, Darden Restaurants, and Seminole Hard Rock. For more information on its Artuzan Guest Experience Architecture (GeX) platform, hospitality business owners or team leaders can contact Uptown Network at www.uptownnetwork.com for an instant personalized demo, pricing details, and partnership opportunities.

Press Contact:
David Templeton
for Uptown Network
203.530.0458
dbtcom@gmail.com

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SOURCE Uptown Network

Technology

Bybit EU Strengthens European Positioning Ahead of MiCAR Transition

Published

1 second ago

June 22, 2026

VIENNA, June 22, 2026 /PRNewswire/ — As the various national MiCAR transition periods approach their final 1 July 2026 deadline, Bybit EU is launching its “Move Your Funds, Get Rewarded” campaign — a limited-time incentive programme designed to welcome new users to a MiCAR-licensed platform in Austria, offering 3% annualised cashback on crypto top-ups, quick VIP upgrades, exclusive card benefits and more.

The implementation of MiCAR marks one of the most significant regulatory developments in the history of the European crypto industry, establishing a unified framework for crypto-asset services across the European Economic Area (EEA). As the transition period concludes, unauthorized Crypto-Asset Service Providers (CASPs) are expected to complete their wind-down processes in line with guidance from the European Securities and Markets Authority (ESMA), accelerating the market’s shift toward regulated and locally aligned platforms.

Europe’s crypto market is entering a new phase — one increasingly defined by transparency, operational resilience, and regulatory clarity. As the industry matures, users are seeking platforms built to operate within Europe’s evolving framework — and to reward users who make the move.

Bybit EU GmbH operates under a MiCAR licence granted by Austria’s Financial Market Authority (FMA) and is headquartered in Vienna, serving users across the EEA, with the exception of Malta.

About the Campaign

The “Move Your Funds, Get Rewarded” campaign runs from 19 June 2026 to 31 July 2026 and is open exclusively to new users who have not previously held a Bybit EU account and who are residents of the European Economic Area (excluding Malta).

Eligible participants can access three distinct benefit tracks:

New User Welcome Package: New users can access a regional top-up welcome gift starting from €20, as well as a card welcome package offering up to €120 in card welcome bonuses plus 100% cashback on eligible subscriptions (Netflix, Spotify, ChatGPT) in the first month, capped at €50.

Quick Access to VIP Benefits: Users who deposit a minimum of $100 in cumulative crypto top-ups during the campaign period can unlock VIP fee-rate benefits — without needing to meet the standard Bybit EU VIP asset or trading volume thresholds. VIP tiers scale with deposit size: from a 30-day VIP 1 trial card (from $100) up to a 90-day VIP Supreme trial card (from $1,000,000). Once unlocked, the VIP benefit is delivered via a time-limited trial card valid for 30 or 90 days from issuance.

3% Cashback on Crypto Top-Ups: Users who deposit a minimum of $50,000 in cumulative crypto top-ups are eligible for a 3% annualised cashback rate, paid monthly over 12 months in USDC. The cashback tier is locked at the end of the campaign registration period (July 31, 2026), and monthly payouts are subject to a minimum spot trading volume requirement. The maximum cashback cap is $1,000,000 in deposits, with a total potential payout of up to $30,000 USDC over 12 months.

“Europe is setting the foundations for a more mature and sustainable digital asset ecosystem,” said Mazurka Zeng, CEO of Bybit EU. “As the MiCAR transition progresses, users increasingly value clarity, continuity, and platforms designed with long-term regulatory readiness in mind. Bybit EU was established to support that future — and this campaign reflects our commitment to making that transition rewarding for users who choose to move their funds to a licensed platform.”

The company noted that the July 1 MiCAR transition deadline represents a meaningful inflection point for the European crypto market — one that underscores the importance of operating on a platform with established regulatory authorisation, local operations, and a long-term commitment to the European user base.

As part of its broader European strategy, Bybit EU continues to expand its regional presence through compliance-focused operations, local partnerships, educational initiatives, and long-term ecosystem engagement across the EEA.

The company also aims to contribute to broader industry awareness around MiCAR and the implications of Europe’s transition toward a more harmonised regulatory environment for digital assets.

Full campaign details, eligibility criteria, and terms and conditions are available at https://www.bybit.eu/MoveYourFunds

#BybitEU | #NewFinancialPlatform

About Bybit EU

Bybit EU GmbH is an Austrian Crypto-Asset Service Provider (CASP) authorized under the Markets in Crypto-Assets Regulation (MiCAR) in Austria. Bybit EU serves customers across the entire European Economic Area (EEA) – with the exception of Malta – via the bybit.eu platform.

Bybit EU GmbH is authorized to offer the following services:

custody and administration of crypto-assets on behalf of clients;exchange of crypto-assets for funds;exchange of crypto-assets for other crypto-assets;placing of crypto-assets; andtransfer services for crypto-assets on behalf of clients.

Bybit EU GmbH is neither the operator of a trading platform for crypto-assets nor provides investment advice.

Media Contact: press@bybit.eu

www.bybit.eu

Disclaimer: Investing in crypto-assets is associated with risks. This content constitutes a marketing communication from Bybit EU GmbH. It does not constitute investment advice.

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SOURCE Bybit

Technology

IntelAgree Launches Multi-Language Support and Custom Labels for Global Contract Teams

Published

3 seconds ago

June 22, 2026

TAMPA, Fla., June 22, 2026 /PRNewswire/ — IntelAgree, a leading AI-powered contract lifecycle management (CLM) platform, today announced the expansion of multi-language support that lets globally distributed teams work together in IntelAgree, each in their preferred language. The update spans seven supported languages and pairs with IntelAgree’s recently released custom labels, which let customers rename fields and statuses to match their own business terminology. Custom labels are available now, and multi-language support will be available on Monday, June 29.

For global contract teams, going all-in on one CLM tool often comes with a catch. They either squeeze into one shared system in a language that isn’t theirs, or spin up regional instances that leave leadership without a single source of truth. IntelAgree’s upcoming language update provides both at once — the unity of a single system and the familiarity of each user’s own language.

An IntelAgree instance can run in seven languages — covering the full interface, system notifications, workflow experiences, and AI-generated outputs from Saige Assist, IntelAgree’s generative AI assistant. Language is set per user, so a legal lead in Berlin can navigate IntelAgree in German while a contracts manager in Tampa uses the platform in English, in the same environment and on the same agreements.

Additionally, custom labels let an organization rename fields and statuses to match its own vocabulary, so “contract” can become “agreement” or “in negotiation” can become “redlining.” That spares teams from mapping the platform’s terminology to their own every time they work, and it keeps the data in reports consistent with how the business actually operates. Paired with multi-language support, those labels will also appear in each user’s preferred language.

“We invested heavily in this because running a global contract operation is one of the hardest things an enterprise can do, and we believe a CLM platform should adapt to the people using it, regardless of their location,” said Michael Schacter, Director of Product Management at IntelAgree. “What a customer gets out of it is one source of truth for the entire business, with every user working in their preferred language. “

IntelAgree’s newest updates will let customers:

Run the platform in any of seven supported languages (more available on request), with translation covering the full interface, system notifications, in-app workflows, and Saige Assist’s responsesCustomize up to 150 fields and statuses to match internal terminology — replacing IntelAgree defaults like “contract” with “agreement,” or “in negotiation” with “redlining”Pair custom labels with multi-language support, so the company’s own terminology appears in each user’s preferred languageSet language preferences per user, allowing global teams to work side-by-side in the same IntelAgree instance

Contracts already ask enough of the people working on them. With this release, every user on a global IntelAgree deployment can work in their own language and maintain the terminology their company already uses. Request a demo or read our multi-language support announcement blog to learn more.

About IntelAgree

IntelAgree is an AI-powered contract lifecycle management (CLM) platform that helps enterprise teams do impactful work, not busy work. The platform uses machine learning to identify, extract, and analyze text in agreements, making contract analytics more accessible. With tools like Saige Assist, IntelAgree’s generative AI-driven assistant, teams can automate complex tasks such as drafting, negotiation, and clause analysis. IntelAgree is trusted by leading companies, ranging from major league sports teams to Fortune 500 companies, to streamline the most painful, costly parts of the contracting process. For more information about IntelAgree, visit intelagree.com.

Contact: Emily Culclasure Email: emily.culclasure@intelagree.com Website: www.intelagree.com

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SOURCE IntelAgree

Technology

Omio survey reveals ‘interests over influencers’ – Only 6% of U.S. travelers include social media trends among the factors shaping their next trip

Published

4 seconds ago

June 22, 2026

Personal interests, not trends, drive vacation booking decisions, with recommendations from friends and family outweighing influencers

BERLIN, June 22, 2026 /PRNewswire/ — Despite the widespread belief that social media drives travel decisions, new data paints a different picture. Only 6% of U.S. travelers say they choose their vacation destinations based on social media trends or popular online content, among other behaviors. Instead, most prioritize their own interests and are more satisfied when they do.

This is the finding of a new international survey by the multimodal booking platform Omio, conducted by YouGov among 7,567 people across Italy, Spain, Germany, the UK and the U.S. among people who are likely to travel.

Travel, it’s personal

For most travelers, vacations are still shaped by what truly matters to them individually. 68% of U.S. travelers say personal interests are one of their most important factors when planning a trip, ahead of budget (56%) and practical considerations such as ease of travel or organization (48%).

Travel for the love, not the likes

The findings also show that vacations are rarely treated as a performance. Only 5% of respondents say they feel pressure to document or share their trip on social media. Just 11% say they choose destinations based on how impressive they might appear.

Don’t believe the travel hype

Rather than following trends, many travelers are consciously moving away from them. 19% say they have avoided destinations they perceived as overcrowded or overhyped. 15% state that they actively look for lesser-known or less crowded alternatives. This points to a growing preference for more intentional travel choices, with a focus on experience rather than visibility.

Word of mouth has the final say

While social media remains an important source of inspiration, it has limited influence on final decisions. Influencers or external online sources are cited by 6% of travelers as a factor when planning. 25% say they have chosen a destination based on suggestions from friends, family, or colleagues.

Social care, not social share

Among Gen Z, 23% say they feel a strong sense of expectation, for example, to visit certain places or plan trips that are worth sharing. Among Baby Boomers, this figure drops to just 3%. 16% of Gen Z say they have chosen a destination because it seemed particularly impressive or exciting to others. photos.

Veronica Diquattro, President B2C & Supply at Omio, commented:

“Travel is one area where people are pushing back against the pressure to follow trends and conform to the norm. Our data shows that the majority of travelers are not trying to keep up with online hype, but are opting for trips that genuinely meet their individual needs. Social media may spark ideas, but it’s personal passions and peer-to-peer recommendations that ultimately drive booking decisions. That’s exactly where platforms like Omio add value, helping people turn inspiration into the right journey for them.”

About the study

The data from this survey is based on online interviews with members of the YouGov panel who had previously agreed to participate. A total of 7,567 individuals were surveyed between April 8 and April 11, 2026 (1,213 in the U.S.). The sample was quota-controlled by age, gender, and region, and the results were subsequently weighted accordingly. The results are representative of the population residing in Germany, Spain, Italy, the UK and the U.S.

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SOURCE Omio