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Chromatography Market size is set to grow by USD 3.99 billion from 2024-2028, Increasing number of conferences and symposiums to boost the market growth, Technavio

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NEW YORK, Aug. 14, 2024 /PRNewswire/ — The global chromatography market  size is estimated to grow by USD 3.99 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of about 6.78%  during the forecast period.  Increasing number of conferences and symposiums is driving market growth, with a trend towards technological advances. However, high costs and lack of skilled technicians  poses a challenge. Key market players include Agilent Technologies Inc., Bio Rad Laboratories Inc., Centurion Scientific, Danaher Corp., Hamilton Co., Hitachi Ltd., Merck KGaA, Perkin Elmer Inc., Regis Technologies Inc., Restek Corp., Sartorius AG, Scientific Repair Inc., SCION Instruments NL BV, Shimadzu Corp., Siemens AG, Thermo Fisher Scientific Inc., Tosoh Corp., Valco Instruments Co. Inc., Waters Corp., and ZirChrom Separations Inc..

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Forecast period

2024-2028

Base Year

2023

Historic Data

2018 – 2022

Segment Covered

Technology (Liquid chromatography, Gas chromatography, Ion-exchange chromatography, and Others), End-user (PBC, RFAI, and Others), and Geography (North America, Europe, Asia, and Rest of World (ROW))

Region Covered

North America, Europe, Asia, and Rest of World (ROW)

Key companies profiled

Agilent Technologies Inc., Bio Rad Laboratories Inc., Centurion Scientific, Danaher Corp., Hamilton Co., Hitachi Ltd., Merck KGaA, Perkin Elmer Inc., Regis Technologies Inc., Restek Corp., Sartorius AG, Scientific Repair Inc., SCION Instruments NL BV, Shimadzu Corp., Siemens AG, Thermo Fisher Scientific Inc., Tosoh Corp., Valco Instruments Co. Inc., Waters Corp., and ZirChrom Separations Inc.

Key Market Trends Fueling Growth

The chromatography market is experiencing significant growth due to the increasing demand for advanced and automated systems. These systems offer improved accuracy, efficiency, and lower costs, making them essential for sectors like biotechnology and pharmaceuticals. Automated chromatography technologies have revolutionized research centers by enabling advancements in cancer research, drug screening, and cytotoxicity testing. In response to this trend, vendors are introducing fully automated molecular platforms, such as Thermo Fisher’s Vanquish Horizon UHPLC System and Shimadzu’s Nexis GC-2030, which offer high sample capacity, industry-leading performance, and customizable workflows. Thermo Fisher’s 2021 Chromatography Innovation Series is another example of cutting-edge technology designed to address complex analytical challenges. These product offerings are driving sales and high-volume production, contributing to the growth of the global chromatography market. 

Chromatography market trends include advancements in healthcare, automation, sample handling, efficiency, and throughput in laboratories. Chromatography instruments are evolving with technological innovations in differential partitioning using both liquid and gas phases. Stationary phases and mobile phases are becoming more compact and portable, enabling on-site analysis and point-of-care testing. Miniaturization and microfluidic technologies are enhancing sensitivity and capabilities of analytical instruments. Column technologies offer higher resolution, and compact, portable chromatography systems cater to various industries, including pharmaceutical, food, and environmental. Regulatory standards require efficient sample processing and rapid separations. The market comprises various components, such as chromatography equipment, gas supplies, columns, and consumables. 

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Market Challenges

Chromatography is a widely used separation technique in various industries, including biotechnology, pharmaceutical, chemical, cosmetic, food and beverage, and environmental testing. It is essential for isolating, purifying, and analyzing molecules from complex compounds. However, the implementation of chromatography systems comes with significant capital expenditures and the requirement of skilled laboratory technicians. For instance, gas chromatography (GC) is a crucial technique for chemical compound separation and analysis. Benchtop GC systems are heavy, power-intensive, and expensive, making them a challenge for small players and research laboratories. Portable GC systems are an alternative, but affordability remains a concern. Similarly, High-Performance Liquid Chromatography (HPLC) is a dominant technology in drug analysis laboratories worldwide. However, the high cost of these systems and the need for specialized training pose challenges. For example, Agilent Technologies’ Agilent 1290 UHPLC Infinity DAD System is priced at USD39,500, while the Agilent 1200 Preparative HPLC System is priced at USD39,000. Thermo Fisher’s UltiMate 3000 is priced at USD23,000, Waters corporation’s 2695 HPLC Separations Module (ELS 2420) System is priced at USD14,900, and the Waters Alliance 2790 HPLC Separations Module with 996 PDA Detector is priced at USD11,999. The high cost of chromatography systems will restrict the growth of the global chromatography market during the forecast period.

The Chromatography Market faces several challenges in various industries, including the petrochemical sector and the petroleum industry. Gas chromatography columns are essential for analyzing complex mixtures, but their manufacturing cost and volume can be high. In protein therapeutics, column chromatography plays a crucial role in purification, but equilibration, wash, elution, regeneration, and sanitization processes require careful optimization. In biopharmaceuticals, manufacturing cost and volume are key concerns, along with the need for automated sample handling, data processing, and stringent quality standards. Alternative techniques, such as antibody-based chromatography, are being explored to reduce costs and improve analytical performance. Prepacked columns, autosampler accessories, flow management accessories, solvents/reagents/adsorbents, detectors, and mobile phase accessories are essential column accessories. Pressure regulators, fraction collectors, and prepacked columns are vital for efficient chromatography in various applications, including proteomics, metabolomics, drug development, and quality control. The market for chromatography is vast and diverse, encompassing applications in pharmaceuticals, biotechnology, and environmental science. Chromatography’s ability to analyze new drugs, biologics, monoclonal antibodies, vaccines, and other complex molecules continues to drive innovation and growth in this field.

For more insights on driver and challenges – Download a Sample Report

Segment Overview 

This chromatography market report extensively covers market segmentation by

Technology 1.1 Liquid chromatography1.2 Gas chromatography1.3 Ion-exchange chromatography1.4 OthersEnd-user 2.1 PBC2.2 RFAI2.3 OthersGeography 3.1 North America3.2 Europe3.3 Asia3.4 Rest of World (ROW)

1.1 Liquid chromatography-  The liquid chromatography segment dominated the global chromatography market in 2023, driven by its extensive applications in various industries. This analytical technique is crucial for separating, identifying, and quantifying small molecules in mixtures. The pharmaceutical sector is a significant adopter of liquid chromatography systems due to their use in analyzing raw materials for novel drug development, purifying drug components, and isolating proteins like insulin, plasma fractionation, and enzymes. Liquid chromatography also plays a pivotal role in DNA fingerprinting and bioinformatics. Manufacturers like Agilent Technologies offer advanced liquid chromatography systems, such as the Agilent 1290 Infinity II LC System, which features multi-wash capabilities for detecting complex compounds. Agilent’s recent introduction of the Agilent 6495D LC/TQ and the Agilent Revident LC/Q-TOF further strengthens their product portfolio. Institutions, such as the Academy of Applied Pharmaceutical Sciences (AAPS) in Canada, provide training on liquid chromatography techniques, making graduates eligible for employment in various sectors like pharmaceuticals, biopharmaceuticals, food, chemical, environmental, healthcare, and clinical research. The availability of training programs and certifications, including HPLC – Intermediate and HPLC – Advanced Method Validation and Technology Transfer, increases awareness and adoption of liquid chromatography products, fueling the market’s growth. These factors are expected to drive the growth of the liquid chromatography market during the forecast period.

For more information on market segmentation with geographical analysis including forecast (2024-2028) and historic data (2018 – 2022)  – Download a Sample Report

Learn and explore more about Technavio’s in-depth research reports

The Global Gas Chromatography Market is experiencing robust growth, driven by advancements in pharmaceutical and biotechnology industries. This market is expected to expand significantly due to increased demand for precise and efficient analytical techniques. Similarly, the Global Affinity Chromatography Reagents Market is growing rapidly, fueled by rising research activities in drug discovery and development. The adoption of affinity chromatography in biopharmaceuticals is enhancing the market’s potential, making it a crucial component in the purification and analysis of biomolecules.

Research Analysis

Chromatography is a versatile analytical technique used to separate, identify, and quantify components in complex mixtures. Liquid chromatography (LC), a type of chromatography, includes variations such as high-pressure LC (HPLC), ultra-pressure LC (UPLC), flash chromatography, ion-exchange chromatography, partition chromatography, and size exclusion chromatography. These techniques find extensive applications in Pharmaceutical R&D for purifying drugs and investigating their mechanisms of action. In the Food industry, they ensure food safety by detecting contaminants. Gas chromatography (GC), another chromatographic method, is essential in the Oil & gas industry for petrochemical applications and the Petroleum industry. Environmental pollution monitoring also benefits from chromatography. Capillary columns and small- & medium-sized companies, academic institutions, and even alternative techniques contribute to the market’s growth. Column chromatography’s analytical performance depends on factors like equilibration, wash, elution, regeneration, and sanitization. Protein therapeutics and antibodies are significant areas of interest. The market faces challenges in manufacturing cost and volume. Different chromatographic techniques cater to various industries, with GC columns for volatile compounds and LC columns for non-volatile ones.

Market Research Overview

Chromatography is a powerful analytical technique used for separating, identifying, and quantifying compounds based on their physical or chemical properties. Liquid chromatography (LC), a type of chromatography, includes sub-techniques such as high-pressure LC (HPLC), ultra-pressure LC (UPLC), flash chromatography, ion-exchange chromatography, partition chromatography, and size exclusion chromatography. These techniques find extensive applications in various industries, including Pharmaceutical R&D for purifying biologics like protein therapeutics, monoclonal antibodies, and vaccines; food safety concerns; oil & gas industry for petrochemical applications and petroleum industry; and environmental pollution control. Capillary columns, gas chromatography (GC), and GC columns are other essential components of chromatography. Small- & medium-sized companies and academic institutions also contribute significantly to the market. Technological advancements in column chromatography, equilibration, wash, elution, regeneration, sanitization, and alternative techniques have led to improved analytical performance, chromatographic efficiency, and sensitivity. Chromatography is used in various fields, including drug development, quality control, testing, new drugs, stringent quality standards, and biotechnology. It is also applied in environmental science, healthcare, automation, sample handling, proteomics, metabolomics, and other areas. Chromatography instruments, column accessories, autosampler, autosampler accessories, flow management accessories, solvents/reagents/adsorbents, detectors, mobile phase accessories, fraction collectors, pressure regulators, prepacked columns, and empty columns are essential components of chromatography systems.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

TechnologyLiquid ChromatographyGas ChromatographyIon-exchange ChromatographyOthersEnd-userPBCRFAIOthersGeographyNorth AmericaEuropeAsiaRest Of World (ROW)

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

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Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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Care Career Announces Acquisition of MAS Medical Staffing, Completing Its First Acquisition Phase and Expanding Annual Revenue Beyond $150 Million, with a Path to Exceed a Quarter Billion by the End of 2026 Through Additional Acquisitions and Organic Growth

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WOODBRIDGE, N.J., July 24, 2026 /PRNewswire/ — Care Career, a rapidly growing healthcare workforce technology organization, today announced the acquisition of MAS Medical Staffing, one of the Northeast’s leading healthcare workforce organizations. Financial terms of the transaction were not disclosed.

The acquisition represents Care Career’s seventh strategic acquisition in the past 24 months, further strengthening the company’s position as one of the largest healthcare workforce organizations in the United States while accelerating its strategy to redefine the future of healthcare workforce management through artificial intelligence, enterprise technology, and workforce innovation.

MAS Medical Staffing has built an outstanding reputation for delivering high-quality workforce solutions through strong client relationships, exceptional clinician engagement, and deep regional expertise throughout the Northeastern United States. The acquisition significantly expands Care Career’s geographic footprint while broadening its access to healthcare professionals, client relationships, workforce data, and regional market intelligence.

Care Career is building a technology-enabled workforce ecosystem powered by its AI-powered workforce platform, where every acquisition contributes not only additional market presence, but also expanded data, enhanced artificial intelligence capabilities, digital innovation, and operational scale that continuously improve the experience for clients and clinicians alike. As the platform grows, every clinician engagement, client interaction, credential, placement, and workforce trend strengthens the intelligence of Career’s technology, creating a continuously improving ecosystem designed to deliver faster, smarter, and more effective workforce solutions.

The acquisition also brings MAS Medical Staffing’s MAESTRA® engagement technology, along with its client relationships and clinician network, directly onto Career’s AI-powered workforce platform. MAESTRA’s scheduling, credentialing, and communication capabilities will be integrated into Care Career’s existing technology stack, further enhancing clinician engagement across onboarding, scheduling, and career management while providing healthcare organizations with greater workforce visibility and operational efficiency.

“Our vision is to build the AI-powered infrastructure that modernizes healthcare workforce management,” said Siva Konatham, Group President and Chief Executive Officer of Care Career. “Under my leadership, Care Career is focused on transforming a fragmented, labor-intensive industry into a data-driven, technology-enabled ecosystem that improves speed, efficiency, and workforce visibility for healthcare providers. Each acquisition strengthens our platform intelligence, expands our scale, and enhances our margin potential. By integrating advanced analytics, AI automation, and digital engagement tools, we are not just growing revenue—we are building a smarter, more scalable model positioned to lead the next era of healthcare workforce solutions.”

The combined organization will leverage expanded recruiting resources, centralized credentialing, advanced workforce analytics, AI-enabled automation, and digital engagement technologies—all powered by Care Career’s AI-powered workforce platform—to deliver broader recruiting capabilities, faster response times, enhanced workforce insights, and expanded national coverage. Clinicians will benefit from a seamless digital experience that simplifies every stage of their careers—from job discovery and credentialing to onboarding, scheduling, communication, and long-term career development.

With seven strategic acquisitions completed in less than two years, representing the first round of acquisitions now totaling more than $150 million in annual revenue, Care Career has rapidly expanded its national presence while executing a disciplined growth strategy focused on technology integration, operational excellence, and workforce innovation. The company has also signed additional Letters of Intent with other entities with expected close dates in the third quarter of 2026. Upon completion of these transactions, coupled with organic growth, Care Career expects consolidated annual revenue to exceed a quarter of a billion dollars by the end of 2026.

The addition of MAS Medical Staffing further strengthens the organization’s ability to serve healthcare systems, hospitals, long-term care providers, outpatient facilities, and other healthcare organizations across an increasingly diverse geographic footprint.

“The healthcare workforce industry is entering a new era where technology, artificial intelligence, and data-driven decision-making will define the market leaders,” Konatham added. “Every acquisition we complete expands the intelligence of our AI-powered workforce platform, enhances the value we deliver to our clients, and creates more opportunities for clinicians. We believe the combination of exceptional people, innovative technology, and strategic scale positions Care Career to lead the next generation of healthcare workforce solutions.”

About Care Career

Care Career is a technology-enabled healthcare workforce solutions company dedicated to transforming how healthcare organizations recruit, engage, credential, deploy, and retain clinical talent. Powered by its proprietary AI-powered workforce platform and supported by advanced artificial intelligence, enterprise technology, and workforce analytics, Care Career is building an intelligent healthcare workforce ecosystem that connects providers and clinicians more efficiently while improving workforce performance, operational effectiveness, and patient care. Following seven strategic acquisitions over the past 24 months the first round of acquisitions totaling more than $150 million in annual revenue and with additional signed LOIs under contract expected to complete shortly, positioning the company to surpass a quarter of a billion dollars in consolidated annual revenue by the end of 2026, Care Career has become one of the nation’s largest and fastest-growing healthcare workforce organizations, serving healthcare providers and clinicians across the United States.

About MAS Medical Staffing

MAS Medical Staffing is a premier healthcare workforce organization recognized for exceptional service, strong client partnerships, and a commitment to connecting healthcare professionals with rewarding career opportunities. With an established presence throughout the Northeastern United States, MAS Medical Staffing has earned a reputation for quality, responsiveness, and delivering workforce solutions that help healthcare providers meet their evolving workforce needs while supporting clinicians throughout every stage of their careers.

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PointsKash Demonstrates How Businesses Can Build on Bitcoin Without Burdening the Blockchain

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As industry debate surrounding Bitcoin Improvement Proposal (BIP-110) intensifies, PointsKash unveils an architecture designed to work regardless of the proposal’s outcome.

SCOTTSDALE, Ariz., July 24, 2026 /PRNewswire/ — As the global Bitcoin community debates Bitcoin Improvement Proposal 110 (BIP-110) and the future of data stored on the Bitcoin blockchain, PointsKash, Inc. today announced that its next-generation kiosk infrastructure was intentionally designed to operate efficiently under any outcome of the proposal.

Rather than storing operational data directly on the Bitcoin blockchain, PointsKash utilizes a layered architecture that combines Bitcoin‘s unmatched security with modern decentralized communications technology. Every transaction, machine event, system update, and operational record generated across the PointsKash network is cryptographically verified, securely maintained off-chain, and anchored to the Bitcoin blockchain through a single immutable cryptographic proof.

This approach allows thousands of operational events to be permanently verified while utilizing only a minimal amount of blockchain data.

As discussion surrounding BIP-110 has intensified across the digital asset industry, PointsKash believes the debate does not require choosing between innovation and responsible blockchain stewardship.

“The industry has been debating whether businesses can build meaningful applications on Bitcoin without unnecessarily consuming blockchain space,” said Michael Herron, Chief Executive Officer of PointsKash. “We believe we’ve demonstrated that the answer is yes. Bitcoin provides the world’s most trusted immutable timestamp and security layer, while higher-volume operational data belongs on technologies specifically designed to manage it. By combining both, we’ve built an architecture that is scalable, transparent, and future-ready regardless of how the BIP-110 discussion ultimately evolves.”

The company’s infrastructure assigns every kiosk its own unique cryptographic identity, allowing each machine to securely authenticate every transaction and operational event. Those records are then independently verifiable through cryptographic proofs while remaining resistant to alteration or manipulation—even by PointsKash itself.

According to the company, this architecture delivers several significant advantages:

Mathematically verifiable transaction records for regulators, banking partners, auditors, and enterprise customers.Improved network reliability, allowing kiosks to continue operating during temporary connectivity interruptions without losing transaction history.Enhanced cybersecurity, with every machine maintaining its own authenticated identity and secure communications.A scalable blockchain architecture that minimizes on-chain data while preserving complete auditability.

Bitcoin was created to provide trust, security, and permanence—not to become a storage system for every piece of application data,” Herron added. “Our philosophy has always been simple: use Bitcoin for what it does better than anyone else—creating immutable proof that records have never been altered—and leverage modern decentralized technologies for everything else. We believe that’s the future of enterprise blockchain infrastructure.”

PointsKash believes this architecture positions the company among a new generation of fintech innovators utilizing Bitcoin as a secure trust layer while developing scalable financial applications for enterprise deployment.

The technology also establishes the foundation for future blockchain-based financial products currently under development, including enhanced digital audit capabilities, verifiable financial records, enterprise licensing opportunities, and next-generation digital asset infrastructure.

As the Bitcoin ecosystem continues to mature, PointsKash believes its technology demonstrates that responsible innovation and blockchain scalability can successfully coexist—providing enterprise organizations with the confidence to build on Bitcoin without contributing unnecessary data to the network.

About PointsKash, Inc.

PointsKash, Inc. is a financial technology company developing an integrated ecosystem of AI-enabled self-service financial centers, digital banking, digital payment solutions, cryptocurrency services, loyalty rewards, enterprise merchant technologies, and mobile financial applications. Through proprietary software, Artificial Intelligence, and strategic partnerships, PointsKash is building innovative financial solutions designed to empower consumers, merchants, and enterprise organizations throughout North America.

For more information, visit www.pointskash.com.

Media Contact

PointsKash, Inc.
Investor Relations
info@pointskash.com
www.pointskash.com

Forward-Looking Statements

This press release contains forward-looking statements regarding anticipated technology integrations, Artificial Intelligence initiatives, product development, future commercialization plans, expected operational efficiencies, business strategy, and future growth. These statements are based on current expectations and involve risks and uncertainties that could cause actual results to differ materially from those expressed or implied. Factors that could affect actual results include, but are not limited to, technology development timelines, integration efforts, financing, regulatory developments, market conditions, and other risks facing the Company. PointsKash undertakes no obligation to update any forward-looking statements except as required by applicable law.

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As ADA Anniversary Approaches, University of Phoenix Survey Highlights AI’s Potential to Advance Accessibility in Work and Learning

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Survey conducted by The Harris Poll on behalf of University of Phoenix finds among those already using AI in the workplace, 60% say AI has improved their knowledge of and ability to use accessibility standards and guidelines.

PHOENIX, July 24, 2026 /PRNewswire/ — As artificial intelligence becomes part of how people work, learn and solve problems, a new University of Phoenix survey conducted by The Harris Poll finds that recent working learners see meaningful opportunities for AI to support accessibility. The survey was designed to understand the impact of AI in the workplace and learning environments on accessibility, defined as ensuring digital content, tools and resources, including AI tools and output, are usable by people with different abilities through inclusive design, use of assistive technology or conformance with accessibility standards, such as the Web Content Accessibility Guidelines (WCAG). The findings are being released ahead of the 36th anniversary of the Americans with Disabilities Act (ADA) on July 26.

The survey, conducted among 1,019 U.S. employed adults who completed a professionally presented training or school course in the past 12 months (“recent working learners”), found that, among workers already using AI in the workplace, 3 in 5 (60%) say AI has improved their knowledge of and ability to use accessibility standards and guidelines, including nearly 1 in 5 (19%) who report significant improvement. 

While the findings point to optimism about AI’s accessibility potential, they also reveal an opportunity for clearer organizational guidance: 45% of respondents say accessibility is absent from, unclear in, or they are uncertain whether it is covered by their workplace AI policies.

“The reality is that accessibility benefits everyone,” shares Kelly Hermann, Vice President of Accessibility and Student Affairs at University of Phoenix. “If accessibility is built in from the beginning, organizations are more likely to create AI-enabled environments that are universally usable. Clearer content, better summaries, accurate captions, and multiple formats can help workers and learners with disabilities, but they also help busy adults, multilingual learners, mobile users, and anyone trying to absorb information quickly.”

Key findings from the survey include:

Workers see AI’s accessibility potential: 89% of recent working learners identify workflows that could benefit from AI and accessibility tools, especially creating accessible documents, presentations, websites or learning materials (38%), presenting information in different formats such as plain language, audio, summaries or translations (33%), and training employees or learners on accessibility practices (30%).AI may help build accessibility awareness: Among those already using AI in the workplace, 60% say AI has improved their knowledge of and ability to use accessibility standards and guidelines.Accessibility is not always clear in workplace AI policies: 45% of recent working learners say accessibility is absent from, unclear in, or they are uncertain whether it is covered by their workplace AI policies.AI tools may not yet fully support different access needs: Among those who use workplace AI tools, only about a quarter of survey respondents (27%) say AI tools available through their workplace or professional learning environment support people with disabilities very well.Human oversight remains important: 36% of recent working learners say human review for important decisions or high-impact work should be part of responsible AI use at work or school.Workers also recognize how AI and accessibility can have an impact on their own career journey: 90% of recent working learners identify AI and accessibility skills that would be valuable in their current or desired career field, including 45% who see value in understanding when AI-generated content needs human review.

Why accessibility is essential to responsible AI adoption

As AI tools are used to draft documents, summarize information, generate captions and transcripts, create image descriptions, support learning and assist with workplace tasks, accessibility becomes central to responsible use. Poorly implemented AI can also create or amplify barriers, including inaccessible content, inaccurate summaries, biased outputs and tools that do not work effectively with assistive technologies.

“Responsible AI is not only about productivity,” Hermann said. “It is about whether the technology works for the people who need to use it. AI can help create more accessible materials and more flexible ways to engage with information, but it still requires clear policies, practical training and human judgment to make sure the outputs are accurate, applicable and usable.”

What the findings mean for employers and educators

The survey suggests that organizations have an opportunity to align AI adoption with supportive design, accessibility practices and workforce training. Employers and educators can take immediate steps by:

Naming accessibility directly in AI policies and guidance.Choosing AI tools with accessibility and assistive technology compatibility in mind.Training workers and learners to create, check and improve accessible AI-generated content.Making support pathways clear for people who experience barriers using AI tools.Keeping human review in place for important decisions, high-impact work and accessibility-sensitive outputs.

The survey also found workers want practical AI training. The most helpful resources identified by recent working learners include real-world examples from their field or industry (36%), hands-on practice using realistic workplace scenarios (34%) and step-by-step demonstrations of common tasks (33%).

Accessibility insights from University of Phoenix

Hermann shared the survey findings ahead of the ADA anniversary in recent media interviews. Hermann oversees the University’s accessibility initiative, including evaluation and remediation of curricular resources, the Center for Access, Resources, Engagement and Support Services (CARES), and the Office of Collaborative Learning and Educational Engagement. Her work focuses on fostering accessible and welcoming educational environments for students, faculty and staff.

Hermann’s office at University of Phoenix also convenes accessibility conversations through initiatives such as Access Amplified™, a free, annual virtual event focused on advancing digital accessibility in web development. The event brings together engineers, developers, designers, content authors and digital strategists for practical strategies and human-centered conversations that address the gap between coding practices and how users with assistive technology experience the web.

About the survey

The survey was conducted online within the United States by The Harris Poll on behalf of University of Phoenix from June 22–29, 2026, among 1,019 employed adults ages 18 and older who have taken a professionally presented training or a school course in the past 12 months, referred to as “recent working learners.” Data were weighted where necessary by age, gender, race/ethnicity, region, education, employment, marital status, household size, household income and smoking status to bring them in line with their actual proportions in the population.

Respondents for this survey were selected from among those who have agreed to participate in surveys. The sampling precision of Harris online polls is measured by using a Bayesian credible interval. For this study, the sample data is accurate to within +/- 3.8 percentage points using a 95% confidence level. This credible interval will be wider among subsets of the surveyed population of interest.

Review the complete survey at phoenix.edu/aiaccessibility.

About University of Phoenix

University of Phoenix is Built for Real Life. 50 Years Strong. The University innovates to help working adults enhance their careers and develop skills in a rapidly changing world through flexible online learning, relevant courses, academic AI pillars, and skills-mapped curriculum for associate, bachelor’s and master’s degree programs. Active students and alumni have access to Career Services for Life® resources including career guidance and tools. For more information, visit phoenix.edu. 

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