Technology
IAB HK Digital Awards 2024 Celebrates Hong Kong’s Best in Digital Marketing, DigiSalad and Bupa Win Top Honours for AI-Powered Mobile App Campaign
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HONG KONG, April 3, 2025 /PRNewswire/ — The highly anticipated “IAB Hong Kong Digital Awards 2024” concluded successfully on 18 March at Hotel ICON, celebrating extraordinary achievements in digital marketing across Hong Kong. Over 300 industry leaders, digital marketers, brand representatives, and agency professionals gathered to recognize groundbreaking campaigns and innovative use of technology in marketing.
The coveted “Best Digital Campaign of the Year” was awarded to Bupa and DigiSalad for their exceptional AI-powered “Together For Your Health & Connected Care Expo – Blua Health Mobile App” campaign. Their innovative approach to integrating AI-driven solutions resonated deeply with the judges, setting a new benchmark for digital marketing excellence in Hong Kong.
In his welcome speech, Brian Hui, Chairman of IAB Hong Kong, stated that “Embrace AI and seize the power of digital to expand new markets. That is the key to surviving in today’s fast-changing landscape”. The Guest of Honor, Tony Wong, Commissioner for Digital Policy, stressed that AI is no longer an option but has become an essential tool widely adopted across various sectors. He stated: “The Government has not reduced its investment in AI in recent years and continues to promote the active adoption of AI technologies across bureaux and departments. In the future, we hope to gradually enhance support for the industry, helping businesses utilize AI tools more effectively”.
This year, the awards expanded their scope with the addition of two new categories that reflect evolving industry trends: “Best Advocate of Social & Environmental Impact” and “Most Efficient Use of Budget Campaign”. These additions underscore the industry’s commitment to social responsibility and budget efficiency, bringing the total number of categories to eight. A total of 74 brands submitted over 200 entries, which were rigorously evaluated by a panel of 59 esteemed judges from diverse backgrounds including brands, agencies, academia, and technology platforms. Entries were assessed based on four key criteria: Strategy, Execution, Innovation/Creativity, and Results.
Key winners include:
Best Advocate of Social & Environmental Impact (Gold): Standard Chartered Anti-Fraud Campaign (Brand: Standard Chartered Bank; Agencies: dentsu Hong Kong, Secret Tour)Best Branding Campaign (Gold): HSBC “Wealth Growing at Every Stage” Campaign (Brand: HSBC; Agencies: Omnicom Media Group, Saatchi & Saatchi)Best Use of Content Innovation (Gold): HSBC One x T1 – For Every Legendary One (Brand: HSBC; Agencies: Omnicom Media Group, Saatchi & Saatchi)Best Use of Data & Insights (Gold): Standard Chartered “In Times of Need” Campaign (Brand: Standard Chartered Bank; Agencies: dentsu Hong Kong, Hungry Digital)Best Use of Omnichannel Strategy (Gold): MTR* advertising – Taobao Double 11 Shopping Festival (Brand: Taobao; Agency: MTR* advertising – JCDecaux Transport)Best Use of Performance Marketing (Gold): Cathay Pacific Media-Active Ecology (Brand: Cathay Pacific; Agency: Digitas Hong Kong)Best Use of Technology (Gold): Together For Your Health & Connected Care Expo – Blua Health Mobile App (Brand: Bupa; Agency: DigiSalad)Most Efficient Use of Budget Campaign (Gold): No Clue Escape 唔知去邊亞 (Brand: AirAsia (Hong Kong & Macao); Agency: CLS Holiday (Flyagain Travel))
IAB HK Digital Awards remains the only non-profit-organized digital marketing awards event in Hong Kong, proudly supported by renowned sponsors including EternityX, Google, HKT, LinkedIn, Quantcast, Uni-China Group, and Yahoo.
Congratulations to all winners and participants for continuously pushing boundaries and setting new benchmarks in digital marketing excellence!
For high-resolution event photos, please visit here. PR Newswire is the Official Press Release Distribution Partner of IAB HK.
About IAB HK
IAB Hong Kong is the city’s leading non-profit association dedicated to developing digital marketing standards and nurturing industry talent. Founded by comScore, Google, Meta, South China Morning Post, and Yahoo!, with PwC as a strategic partner, IAB HK represents the interests of media companies, platforms, agencies, and brands in the digital marketing ecosystem.
Full list of Winners for the 3rd edition of IAB HK Digital Awards
Category
Award
Brand / Agency
Campaign Name
Best Advocate of Social & Environmental Impact
Gold
Brand: Standard Chartered Bank
Agencies: dentsu Hong Kong, Secret Tour
Standard Chartered Anti-Fraud Campaign
Silver
Brand: Mannings, DFI Retail Group
Agency: MTWT Communications
Mannings ‘Safe Disposal of Unused Medicines’ Programme
Bronze
Brand: Bupa
Agency: DigiSalad
Together For Your Health & Connected Care Expo – Blua Health Mobile App
Best Branding Campaign
Gold
Brand: HSBC
Agencies: Omnicom Media Group, Saatchi & Saatchi
HSBC “Wealth Growing at Every Stage” Campaign
Silver
Brand: Uni-China Group – Hong Kong Market
Agencies: Hardchi Creative, The Bridge Agency
Hong Kong Market Eshop Launch Campaign
Bronze
Brand: Ocean Park Hong Kong
Agency: The Bread Digital
Ocean Park Halloween Fest 2024 Campaign
Merit
Brand: Cathay
Agencies: Digitas Hong Kong, Leo Burnett
Every Move Counts
Merit
Brand: HSBC
Agencies: Omnicom Media Group, Saatchi & Saatchi
HSBC Make Your Next Move, Make Your Mark Brand Campaign
Merit
Brand: HSBC
Agencies: Omnicom Media Group, Saatchi & Saatchi
HSBC Premier Elite Launch Campaign
Best Use of Content Innovation
Gold
Brand: HSBC
Agencies: Omnicom Media Group, Saatchi & Saatchi
HSBC One x T1 – For Every Legendary One
Silver
Brand: Ocean Park Hong Kong
Agency: The Bread Digital
Ocean Park Halloween Fest 2024 Campaign
Bronze
Brand: AirAsia (Hong Kong & Macao)
Agency: CLS Holiday (Flyagain Travel Limited)
No Clue Escape 唔知去邊亞
Merit
Brand: Cathay
Agency: MSL – Publicis Groupe
Airing an Unreal OOH for Hong Kong
Merit
Brand: Hang Seng Bank
Agency: Sunny Idea (HK)
Hang Seng Preferred Banking – Plan Smart for Every Dollar
Merit
Brand: Hang Seng Bank
Agency: Indigo Concept
Hang Seng Prestige Banking: The CFO Promotion
Best Use of Data & Insights
Gold
Brand: Standard Chartered Bank
Agencies: dentsu Hong Kong, Hungry Digital
Standard Chartered In Times of Need Campaign
Silver
Brand: Cathay Pacific
Agency: Digitas Hong Kong
Cathay Pacific Media-Active Ecology
Bronze
Brand: Cathay
Agency: Digitas Hong Kong
Data-driven audience segmentation campaign for Cathay Shop
Merit
Brand: Hang Seng Bank
Agency: Essencemediacom Hong Kong
Hang Seng Preferred Banking – Plan Smart for Every Dollar
Best Use of Omnichannel Strategy
Gold
Brand: Taobao
Agency: MTR* advertising – JCDecaux Transport
MTR* advertising – Taobao Double 11 Shopping Festival
Silver
Brand: Asahi
Agencies: dentsu Hong Kong, The Trade Desk
Asahi Dry Crystal Launch Campaign
Bronze
Brand: Ocean Park Hong Kong
Agency: EternityX Marketing Technology
Le Petit Prince 80th Anniversary Galactic Voyage 小王子80周年星空遊歷
Merit
Brand: Bupa
Agency: DigiSalad
Together For Your Health & Connected Care Expo – Blua Health Mobile App
Merit
Brand: HSBC
Agencies: Omnicom Media Group, Saatchi & Saatchi
HSBC “Unlock Real Potential” Loan Campaign
Merit
Brand: MTR Corporation
Agency: –
Queens’ Chill Rewards
Best Use of Performance Marketing
Gold
Brand: Cathay Pacific
Agency: Digitas Hong Kong
Cathay Pacific Media-Active Ecology
Silver
Brand: Standard Chartered Bank
Agencies: dentsu, Teads
Leveraging AI Solutions to supercharge Standard Chartered’s Credit Card Acquisition strategy
Bronze
Brand: DBS SME Banking
Agency: FABCOM
DBS Online Business Account Opening Upgrade Lead Generation Campaign
Merit
Brand: Cathay
Agency: Digitas Hong Kong
Cathay Shop: How segmentation strategy refines performance marketing
Merit
Brand: Standard Chartered Bank
Agencies: dentsu Hong Kong, Hungry Digital
Standard Chartered “Interest-ing Moments” Digital Deposits Campaign
Merit
Brand: Standard Chartered Bank
Agencies: dentsu Hong Kong, Hungry Digital
Standard Chartered In Times of Need Campaign
Best Use of Technology
Gold
Brand: Bupa
Agency: DigiSalad
Together For Your Health & Connected Care Expo – Blua Health Mobile App
Silver
Brand: Cathay Pacific
Agencies: Digitas Hong Kong, Adzymic Dynamic Advertising Platform
Cathay Pacific Flies High with DCO Flight Finder
Bronze
Brand: Hang Seng Bank
Agencies: VML Hong Kong, AIR Concepts
Hang Seng x Hazel Brand Campaigns
Most Efficient Use of Budget Campaign
Gold
Brand: AirAsia (Hong Kong & Macao)
Agency: CLS Holiday (Flyagain Travel)
No Clue Escape 唔知去邊亞
Silver
Brand: CSL Mobile
Agency: –
CSL’s Concierge “Gangpiao” Hotline
Bronze
Brand: Cigna Worldwide General Insurance Company
Agencies: FABCOM, Hungry Digital
When Santa’s ‘Ho Ho Ho’ Becomes ‘Ho’spital
Best Digital Campaign of the Year
–
Brand: Bupa
Agency: DigiSalad
Together For Your Health & Connected Care Expo – Blua Health Mobile App
For the full list of finalists, click here.
Appendix 1: Judge List of IAB HK Digital Awards 2024
Category
Name
Company
Title
Best Advocate for Social & Environmental Impact
Catherine Tsui
–
Specialist, Social Sector and Philanthropy
Francis Ngai
Social Ventures Hong Kong
Founder and Chief Executive Officer
Grace Kerrison
–
Senior Executive, DEI & Sustainability Advocate
Jeff Chan
Vivaia
COO
Joe Jun Liao* (Lead)
Space is Ltd.
Co-founder + CEO
Ken Lo
SEED Foundation
Chief Executive Officer
Teddy Lui
Alibaba Entrepreneurs Fund
Chief Commercial Officer
Vivian Lee
Sino Group
Group GM, Corporate Marketing, Communications & Sustainability
Best Branding Campaign
Agnes Lung
Uni-China Group
Executive Director & Group Chief Marketing & Digital Officer
Akina Ho*
(Lead)
AllStarsWomen DAO
Co-Founder, The Global Head of Business Consultancy & Head of Asia Pacific Chapter
Andrea Wong
Shangri-La Group
Senior Vice President, Group Marketing & Communications
Bruce Lam
HKT
Chief Executive Officer, Consumer
Carmen Wong
foodpanda Hong Kong
Director of Marketing
Danny Chan
The Chinese University of Hong Kong
Lecturer
Tony Fu
Vita Green Health Products Co.,
Marketing Director
Best Use of Content Innovation
Andrew Li
Octopus Cards
Deputy General Manager (Marketing)
Janet Lam
Miele (Hong Kong)
Marketing Director
Mingjai
Anything But Limited
YouTuber & Founder
Roger Li
Yahoo Hong Kong
Senior Director, Ad Creative APAC
Ronald Wong
Tamjai International Company
Group Chief Marketing Officer
Tammy Ng
Hyatt Hotels Corporation
Vice President, Marketing, Asia Pacific
Tim Hung*
(Lead)
Blossom Lane Communications
Founder and CEO
Winnie Chan
Klook
Marketing Director, Hong Kong & Macau
Best Use of Data & Insights
Alexandra Lo
Nestlé
Head of Digital Marketing and Consumer Engagement
Andrew Chan
Hong Kong Jockey Club
Senior Manager, Membership Intelligence
Cedric Delzenne
Fifty-five the data company
Managing Director, APAC
Courtney Lau
OneDegree
Head of Growth
Ginnie Lam
SAP Emarsys
Regional Vice President, Greater China & SEA
Jingtao Ji*
(Lead)
Head of App & Measurement, Google Great China
Phyllis Ma
Hong Kong Disneyland
Director, Sales Strategies and Customer Excellence
Best Use of Omnichannel Strategy
Chi Fai Leung*
(Lead)
Chow Sang Sang
Associate Director – Omni Channel Business Integration
Howell Wong
SMCP Asia
Regional Director, Transformation and Operations
Isaac Kong
DBS Bank (Hong Kong)
Executive Director, Head of Digital, Consumer Banking Group
Jimmy Li
Harvey Nichols
Head of Brand Partnership
Mabel Lu
Danone
Global Vice President Digital Ecosystem & Transformation
Paul Yuen
The Mentholatum Company
Marketing Director
Teresa Fung
MTR Corporation
Chief Media and Business Development Manager
Best Use of Performance Marketing
Andy Wong
Mandarin Oriental Hotel Group
Regional Performance Marketing Director, Asia Pacific
Bonnie Mak
Samsung Electronics
Associate Director, Head of eCommerce, DtC
Cornelia Kwok
K11 Concepts Management
Head of Group CRM
Matthew Li
Decathlon Hong Kong
Head of Brand & Marketing
Nicole Chou
Meta
Director, Head of eCommerce, Greater China
Olivier Kuziner*
(Lead)
Ekimetrics
Managing Partner, APAC
Tracy Cheng
Viu
Senior Director, Marketing & Digital Strategy, SEA
Best Use of Technology
Andy Ann
NDN Group
Founder & Chairman
Anne Yeung
OneChain
Founder & CEO
Arthur Chan*
(Lead)
Snowball
Founder and CEO
Howard Kwong
Prudential plc
Chief Officer, MarTech and Digital
Kenny Chien
Cherrypicks
Chief Executive Officer
Matthew Chan
Dynamic Flywheel
Founder & CEO
Timothy Leung
HKAI Lab
Advisor
Yvonne Leung
Bupa
Director of Customer Transformation & Growth
Most Efficient Use of Budget Campaign
Cecilia Chan*
(Lead)
Colliers
Head of Mktg & Communications | HK & Senior Marketing Director, Asia | Valuation & Advisory Services
Eric Lin
Lee Kum Kee
General Manager, Hong Kong, Macau & Taiwan
Franklin Law
Ocean Park Corporation
Marketing Director
SA SA INTERNATIONAL
Director – eCommerce
Renee Sin
SmarTone
General Manager, Customer Segments
Rudi Leung
Hungry Digital
Founder & Director
Sonia Tai
Hong Kong Maxim’s Group
Head of Business – Maxim’s Cakes & Affiliated Brands
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SOURCE IAB Hong Kong
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MARIANA MINERALS RESTARTS UTAH COPPER MINE AS THE WORLD’S ONLY AUTONOMOUS-FIRST MINE AND REFINERY
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April 27, 2026By
Software-first minerals company integrates autonomous haulage, drilling, and robotic sensing across mining and refining under a single AI operating platform
SAN JUAN COUNTY, Utah, April 27, 2026 /PRNewswire/ — Mariana Minerals, the world’s only software-first, vertically integrated minerals company, today announced the restart of mining operations at Copper One in southeastern Utah. The restart marks a milestone in mining history: Copper One becomes the world’s first mine to deploy autonomous tools across all three operational domains (mining, refining, and capital project execution) unified under a single operating system.
Mariana acquired Lisbon Valley Mining Company in Q4 2025, gaining control of a roughly 10,000-acre permitted land package that has produced high-purity copper cathode since 2009. While refinery operations continued uninterrupted, mining was paused in late 2024. Mining operations resume this month with autonomous systems and autonomous orchestration active from day one.
“Copper One will be the first mine where delivering end-to-end autonomy is the priority, where it’s being rapidly deployed across mining and refining operations and coordinated by our internal software stack. That’s what MarianaOS makes possible. We chose to prove it here because the stakes are real: the U.S. has a structural copper deficit, and the window to close it is narrowing. We’re producing now and ramping output aggressively, with the primary goal of achieving fully-autonomous mining operations,” said Turner Caldwell, Co-Founder & CEO, Mariana Minerals.
MarianaOS: An Autonomy-First Mining Operating System
What makes Copper One unprecedented is not any single piece of autonomous equipment, but the intelligence layer coordinating them. MarianaOS integrates three core subsystems, MineOS, PlantOS, and CapitalProjectOS, into a unified platform spanning project execution through copper production.
On the mining side, Copper One will begin with integrating three best-in-class autonomous equipment platforms. Pronto’s turnkey Autonomous Haulage System (AHS) uses camera-based machine learning and Global Navigation Satellite Systems (GNSS) to enable fully driverless haul truck operation, with OEM-agnostic retrofit capability across mixed fleets. Sandvik’s AutoMine® platform enables autonomous production drilling, allowing operators to simultaneously monitor multiple surface machine operations from a remote-operations control center. And Boston Dynamics’ Spot quadruped robots autonomously patrol the open pit, heap leach pad, and solvent extraction-electrowinning (SX-EW) refinery infrastructure. All of these data feed directly into MineOS, enabling fleet-wide optimization and continuous improvement.
PlantOS extends autonomous operations into refining by integrating real-time sensor data across the entire refining process (solution chemistry, flow rates, temperature, and electrowinning cell performance) into a unified control system. Machine learning models predict process drift, automatically adjust reagent dosing, and flags maintenance needs before they impact output. The result is a continuously optimized refinery that operates with minimal human intervention.
CapitalProjectOS redefines how capital-intensive infrastructure projects are planned and executed. Traditional projects often take a decade or more and frequently suffer from chronic cost overruns. CapitalProjectOS integrates process development, engineering, procurement, construction, and commissioning data into a single platform that enables real-time progress tracking, predictive risk modeling, and automated schedule optimization. At Copper One, CapitalProjectOS is managing the expansion roadmap to scale output to 50,000 metric tons per year, coordinating heap leach pad expansions, refinery upgrades, and autonomous equipment deployment in parallel.
Built to Move Fast
While Mariana is actively constructing and developing greenfield projects – with the goal of compressing engineering, procurement, construction, and commissioning timelines leveraging CapitalProjectOS – Copper One is uniquely positioned to accelerate deployment of MarianaOS at scale. With an existing open pit mine, heap leach pad, and SX-EW refining infrastructure already in place, Mariana will rapidly ramp production that would take years to replicate elsewhere.
Mariana’s longer-term plan is to scale Copper One output to 50,000 metric tons per year of high-purity copper cathode by 2030, leveraging additional proven deposits on the property and integrating copper scrap recycling.
A Critical Supply Gap
The U.S. currently imports approximately 50% of its refined copper. With domestic demand projected to nearly double by 2035 — driven by AI data centers, defense systems, EVs, and grid modernization — the supply gap is a national security issue. The Trump Administration’s Section 232 investigation cited copper imports as a direct concern, and the Pentagon has identified critical minerals vulnerability as a threat to the defense industrial base.
Domestic operations like Copper One, and the step-change in productivity that autonomous operations deliver, have become strategically essential.
About Mariana Minerals
Mariana engineers, builds, and operates mines and refineries, using proprietary AI and machine learning tools to accelerate project execution and optimize production across critically needed metals. Copper One is Mariana’s second active project, alongside Lithium One, the world’s first GWh-scale lithium extraction facility from oil and gas produced water, currently under construction in East Texas. Mariana has raised $120 million in total capital, including a Series A led by Andreessen Horowitz with participation from Breakthrough Energy Ventures, Khosla Ventures, and strategic investors.
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SOURCE Mariana Minerals
Technology
State CISOs Report Lower Confidence Across the Public Sector Cyber Ecosystem, 2026 NASCIO-Deloitte Survey Finds
Published
46 minutes agoon
April 27, 2026By
The 2026 National Association of Chief Information Officers – Deloitte biennial cybersecurity study finds state officials face increasingly sophisticated threats, including new artificial intelligence-enabled tactics, and highlights steps CISOs are taking to better protect public data and critical digital services
NEW YORK, April 27, 2026 /PRNewswire/ —
Key takeaways
The survey of Chief Information Security Officers (CISOs) from all 50 states and two territories found that just 26% of state CISOs are “extremely” or “very” confident that their state’s information assets are protected from cyber threats, down from 48% in 2022.Implementing effectiveness metrics is now CISOs’ top priority: 49% named it a top cybersecurity initiative in 2026, up from 15% in 2022.Nearly all state CISOs (94%) said they are involved in developing Generative AI security policies and 84% are involved in Generative AI strategy development.Budget pressure is rising with 16% of CISOs reporting their budgets have been cut, up from none in 2024.The percentage of CISOs who described themselves as “not very confident” in the ability of local government and public higher education to secure public data rose significantly, from 35% in 2022 to 63% in 2026.
Why this decline in confidence matters
States share data and systems with counties, cities, and public colleges and universities, so a vulnerability in one network can cascade, exposing personal information, disrupting essential services and driving costly incident response. As attackers adopt AI-enabled tactics, the urgency is growing for faster coordination, clearer policy and stronger baseline defenses across the public sector. This may explain why roughly one-fifth of CISOs indicated that their states were moving toward a “whole-of-state” approach to cybersecurity.
Metrics reporting becomes CISOs’ top priority
Top priorities for CISOs have shifted since the 2024 survey. When asked to identify their states’ top cybersecurity initiatives for 2026, half of CISOs named implementing effectiveness metrics (49%, up from 25% in 2024 and 15% in 2022). Capturing the effectiveness of cyber spending can be difficult, but without metrics, it is challenging to show the benefits of investments. Tracking operational, compliance and risk-based key performance indicators, such as incident response time and phishing click rate, can help demonstrate the return on cyber investment.
AI both accelerates threats and becomes a frontline defense
AI is accelerating the scale and sophistication of attacks targeting public sector systems, making it easier and cheaper for adversaries to generate and automate cyberattacks. CISOs also point to an emerging threat toolkit, including deepfakes that can fool people and evade detection, AI agents that probe for weaknesses and adapt, and AI-driven ransomware-as-a-service operations.
At the same time, CISOs describe AI as a practical way to keep pace, using it to triage security alerts, summarize events, and explore faster report creation, threat identification and training. Several states are already utilizing Generative AI in core security operations, including security information and event management (SIEM) and security orchestration, automation and response (SOAR). The report also underscores how central CISOs have become to state AI efforts.
Key quotes
“We’re seeing more states move toward a ‘whole-of-state’ cybersecurity approach where the state helps extend protection beyond state agencies to local governments, public education and other critical entities that can become an entry point for attackers. At its core, it’s about scaling capabilities through shared services and better collaboration so a weakness in one part of the ecosystem doesn’t become a statewide incident. Many states are looking to scale capabilities through security operations centers and regional support, so counties, cities and schools can benefit from the same cyber-defense muscle as the enterprise.”
Mike Wyatt, Stale local and higher education cyber risk leader, Deloitte
“It’s an encouraging development that state CISOs are being placed at the center of Generative AI security. They are helping shape the strategy, establishing security policies and reviewing proposed use cases. By being involved from the beginning, CISOs are helping governments move faster without sacrificing safeguards because security and governance complement each other. We’re also seeing CISOs explore practical uses of AI to strengthen day-to-day defense, while putting clearer guardrails around responsible uses.”
Meredith Ward, deputy executive director, NASCIO
Additional data
To read the 2026 NASCIO-Deloitte report in its entirety, click here.
About NASCIO
The National Association of State Chief Information Officers is the premier network and resource for state CIOs and a leading advocate for technology policy at all levels of government. NASCIO represents state chief information officers and information technology executives from the states, territories, and the District of Columbia. For more information about NASCIO visit www.nascio.org.
As used in this document, “Deloitte” means Deloitte & Touche LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of our legal structure. Certain services may not be available to attest clients under the rules and regulations of public accounting.
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SOURCE Deloitte
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Duck Creek Kicks Off Formation ’26 as Strong Fiscal Momentum Signals Accelerating Demand for its Intelligent Core Insurance Platform
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46 minutes agoon
April 27, 2026By
Company highlights double-digit SaaS growth, global expansion, and launch of its new agentic AI platform as industry leaders gather in Orlando
BOSTON, April 27, 2026 /CNW/ — Duck Creek Technologies, the intelligent core of insurance, today kicks off Formation ’26: Agents of Innovation, its flagship user conference, as the company builds strong momentum in the first half of fiscal 2026, marked by double-digit year-over-year SaaS ARR growth fueled by new logos and expansion across its global customer base.
Duck Creek’s strong start to fiscal 2026 reflects this demand, with double-digit new customer wins and existing customer expansions across its core, specialty, and AI-powered solutions. Adoption of Duck Creek’s intelligent cloud continues to scale globally. Insurers are selecting Duck Creek for its enterprise depth including policy, billing, claims, rating, loss control, reinsurance, distribution management, and payments solutions to operate faster, more accurately, and maintain regulatory compliance.
“We are expanding our leadership in insurance technology with more than 370 customers globally. Including 33 of the top 50 North American insurers,” said Hardeep Gulati, Chief Executive Officer of Duck Creek. “Insurers modernizing their core systems are looking for more from their technology. They need a trusted partner like Duck Creek with proven enterprise scale and speed-to-value to help them drive profitable impact and growth. At Formation, we are excited to announce our new agentic platform that will help further improve the combined ratios for insurers with more than $150B in premium flowing through Duck Creek annually.”
Formation ’26 will bring together more than 800 insurance professionals, ecosystem partners, and industry leaders to explore how technology is transforming the insurance lifecycle. The event underscores growing market demand for intelligent, cloud-native platforms that enable insurers to accelerate cloud migration, product development, and automate core insurance workflows to accelerate decision-making and improve operational agility. A highlight of the event will be Duck Creek unveiling its agentic AI platform and showcasing live demonstrations of agentic applications and agents.
Formation ’26 will feature a distinguished lineup of guest speakers joining Gulati during his keynote, including Stephen Lord, Global CIO of AXIS Capital, and Monti Saroya, Senior Managing Director and Co-Head of the Flagship Fund at Vista Equity Partners. Together, they will share perspectives on large-scale transformation, AI adoption, and the future of agentic insurance.
The conference will also include a customer panel moderated by Chief Operating Officer Chris McCloskey, featuring leaders from Core Specialty, Europ Assistance, and Arbella Insurance, who will discuss their transformation journeys and business outcomes achieved through modern core systems. An analyst panel moderated by SVP of Sales William Magowan will bring together experts from AM Best, Celent, and Datos Insights to provide an external view on market trends and innovation benchmarks.
Customer Momentum
Millers Mutual Insurance advanced its modernization strategy with Duck Creek OnDemand, implementing Policy, Billing, and Reinsurance Clarity to modernize its core systems and support continued growth in the multifamily housing insurance market.Anchor Group Management Inc. partnered with Duck Creek to modernize its insurance payments infrastructure, enabling more streamlined billing processes and improved digital payment experiences for policyholders.Frankenmuth Insurance adopted Duck Creek OnDemand Distribution Management to transform how it manages agencies and producers, increasing visibility, improving operational efficiency, and strengthening collaboration across its distribution network.Indigo Insurance turned to Duck Creek OnDemand to accelerate its modernization strategy and support rapid growth, gaining a scalable cloud-based core platform designed to bring new products to market faster.Encova Insurance went live on an upgraded Duck Creek OnDemand Distribution Management system, unifying agency operations across lines of business, streamlining onboarding, and improving the overall agent experience.New Zealand’s Medical Assurance Society (MAS) selected Duck Creek’s full suite of core solutions delivered via OnDemand to modernize its general insurance business, enhance member experiences, and support a broader digital and data-driven transformation.Country-Wide Insurance selected Duck Creek Clarity to strengthen its data and analytics capabilities, enabling real-time insights and preparing for its upcoming OnDemand go-live with Active Delivery.Fortegra selected Duck Creek Reinsurance and Duck Creek Clarity to modernize financial operations, improve portfolio transparency, and support continued growth across products, geographies, and distribution models.Duck Creek secured more than a dozen additional new customer engagements across commercial specialty and personal lines.
Industry Recognition
Named a Leader in the 2025 Gartner Magic Quadrant for SaaS P&C Insurance Core Platforms North America, marking the seventh consecutive year the company has been recognized as a Leader.Named a Leader in the Everest Group 2025 Underwriting Orchestration Products PEAK Matrix Assessment, recognizing Duck Creek’s strength in delivering AI-driven underwriting, integrated core workflows, and measurable value across global P&C carriers.Featured in Everest Group’s 2026 Voice of the Customer Report for Insurance CXOPs, outperforming both core system peers and the market average, with customers citing strengths in seamless implementation, deep core system integration, and enterprise scalability and more.Received the 2025 IDC FinTech Real Results Award for Insurance Transformation for measurable customer outcomes.
About Duck Creek
Duck Creek is the intelligent core that leading insurers choose to build on. Purpose-built for property and casualty (P&C) and general insurance, Duck Creek unifies the full insurance lifecycle on a single platform with one data foundation. As an agentic platform, it connects intelligence across underwriting, policy, billing, claims, and payments workflows where decisions are made and compliance is non-negotiable. Duck Creek enables carriers to launch products faster, adapt quickly to change, and grow with precision and confidence. Solutions are available individually or as a full suite via Duck Creek OnDemand. Visit www.duckcreek.com and follow Duck Creek on LinkedIn and X.
Media Contacts:
Marianne Dempsey / Tara Stred
duckcreek@threeringsinc.com
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SOURCE Duck Creek Technologies, Inc.
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