Technology

Managed Services Market in Saudi Arabia to Expand by USD 949 Million (2024-2028), Driven by Outsourcing Demand in BFSI and Retail, with AI Redefining the Landscape- Technavio

Published

3 days ago

November 29, 2024

NEW YORK, Nov. 29, 2024 /PRNewswire/ — Report with market evolution powered by AI – The managed services market in saudi arabia size is estimated to grow by USD 949 million from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 6.51% during the forecast period. Growing demand for outsourcing of non-core operations in banking, financial services, and insurance (BFSI) and retail sector is driving market growth, with a trend towards increase in adoption of cloud-based managed services in Saudi Arabia. However, data and privacy issues poses a challenge. Key market players include ACS Services Inc., Alphabet Inc., Amazon.com Inc., AO Kaspersky Lab, Atos SE, Cisco Systems Inc., Diyar United Co., eHosting DataFort, Fortinet Inc., Fujitsu Ltd., Hewlett Packard Enterprise Co., International Business Machines Corp., Juniper Networks Inc., Microsoft Corp., Nokia Corp., Palo Alto Networks Inc., Security Matterz, Telefonaktiebolaget LM Ericsson, Wipro Ltd., and Zoho Corp. Pvt. Ltd..

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Managed Services Market In Saudi Arabia Scope

Report Coverage

Details

Base year

2023

Historic period

2018 – 2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 6.51%

Market growth 2024-2028

USD 949 million

Market structure

Fragmented

YoY growth 2022-2023 (%)

6.0

Regional analysis

Saudi Arabia

Performing market contribution

Middle East at 100%

Key countries

Saudi Arabia and MEA

Key companies profiled

ACS Services Inc., Alphabet Inc., Amazon.com Inc., AO Kaspersky Lab, Atos SE, Cisco Systems Inc., Diyar United Co., eHosting DataFort, Fortinet Inc., Fujitsu Ltd., Hewlett Packard Enterprise Co., International Business Machines Corp., Juniper Networks Inc., Microsoft Corp., Nokia Corp., Palo Alto Networks Inc., Security Matterz, Telefonaktiebolaget LM Ericsson, Wipro Ltd., and Zoho Corp. Pvt. Ltd.

Market Driver

The Managed Services Market in Saudi Arabia is experiencing significant growth due to the increasing adoption of remote work and hybrid work models. This shift has led to an increased demand for collaboration tools, outsourcing of IT infrastructure, and managed services from providers. The market is transitioning towards a subscription-based model, offering strategic solutions in cloud computing, cybersecurity, managed infrastructure, communications, mobility, and more. Large enterprises in IT and telecommunication, entertainment and media, and the digital realm are investing in managed services to enhance their cybersecurity posture. Managed security services, including vulnerability management, risk and compliance, detection and response, firewall management, and log management, are essential for mitigating cyber threats and protecting data. Managed services providers offer a range of service types, including fully managed and co-managed services for network security, cloud security, endpoint security, application security, and telecommunications. The market also caters to on-premises and cloud-based solutions, addressing the needs of various industries such as banking, transportation, healthcare, and e-commerce. The market’s growth is driven by digital transformation, increasing cyberattacks, and the need for agility in service delivery. Managed service providers offer proactive security measures, threat monitoring, incident response, and cybersecurity awareness to help businesses stay ahead of cyber threats. The use of artificial intelligence and automation tools in hybrid security services further enhances security compliance and threat detection capabilities. In conclusion, the Managed Services Market in Saudi Arabia is a dynamic and evolving landscape, offering a range of services to help businesses navigate the digital economy and address their unique needs in the face of cybersecurity challenges.

In Saudi Arabia, the use of managed services based in the cloud has gained significant traction. This trend can be explained by the benefits cloud solutions provide, including scalability, cost-effectiveness, and flexibility. The primary reason for this trend is the increasing demand for digital transformation across various industries in Saudi Arabia. Companies recognize the importance of adapting to cloud-based solutions to remain competitive in today’s rapidly evolving technology landscape. The COVID-19 pandemic has further accelerated this shift, as businesses have had to adapt quickly to remote work arrangements, and cloud services have been essential for enabling remote work environments.

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Market Challenges

The managed services market in Saudi Arabia is experiencing significant growth, particularly in the areas of remote work and hybrid work environments. With the increasing adoption of collaboration tools and outsourcing, managed services providers (MSPs) are in high demand for managing IT infrastructure, ensuring continuous monitoring, and providing strategic solutions. This shift to cloud computing brings challenges in the form of cybersecurity, with managed security services becoming essential for data protection and threat detection. MSPs offer a range of services, including managed infrastructure, communications, mobility, and network security, available both on-premises and cloud-based. Large enterprises in IT and telecommunication, entertainment and media, and digital realm sectors are investing in managed services to enhance their cybersecurity posture and mitigate risks. As cyber threats evolve, MSPs provide proactive security measures, including vulnerability management, risk and compliance, detection and response, and firewall management. The subscription-based model allows businesses to access skilled workforces and the latest digital technologies, including artificial intelligence and automation tools, for hybrid security services and regulatory compliance. MSPs play a crucial role in digital transformation, ensuring service delivery agility, and optimizing cloud environments for industries such as banking, transportation, and e-commerce.In Saudi Arabia, managed services have gained popularity among businesses looking to outsource their IT infrastructure and support functions. While this arrangement offers numerous advantages, it also brings up concerns regarding data and privacy. When a business outsources IT functions to a third-party provider, they grant access to sensitive data and confidential information. If the provider lacks proper regulation or vetting, there is a risk of data breaches, hacks, or leaks, leading to reputational damage, financial losses, and potential legal action. Ensuring the managed services provider adheres to strict data security protocols and regulations is crucial for businesses to mitigate these risks.

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Segment Overview

This managed services market in Saudi Arabia report extensively covers market segmentation by

Type 1.1 MDS1.2 MNS1.3 MSS1.4 MMS1.5 OthersDeployment 2.1 Cloud2.2 On premisesEnd-user 3.1 Government3.2 Financial services3.3 Healthcare3.4 Oil and gas3.5 OthersGeography 4.1 Middle East

1.1 MDS- Managed Document Services (MDS) play a vital role in the managed services market in Saudi Arabia. MDS refer to the management of a company’s document infrastructure and processes to boost efficiency, cut operational costs, and strengthen security. By outsourcing MDS, businesses can concentrate on their key competencies while experts handle document automation, reproduction, and management requirements. MDS offer significant cost savings through Managed Print Services (MPS), which enable companies to optimize their printer, copier, scanner, and related equipment usage, leading to substantial savings. Furthermore, deploying document management systems and automating processes result in reduced print and paper waste and increased document workflow efficiency. MDS also enhance document security by implementing secure print solutions, ensuring sensitive documents remain confidential in sectors like healthcare, legal, and finance. Additionally, MDS improve document access and sharing through cloud-based storage and remote collaboration, fostering a more productive workforce and enhancing the overall customer experience. These factors are expected to fuel the growth of the MDS segment in the managed services market in Saudi Arabia during the forecast period.

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Research Analysis

The Managed Services Market in Saudi Arabia is experiencing significant growth due to the increasing adoption of remote and hybrid work models. With the shift to digital transformation, businesses are seeking strategic solutions from Managed Services Providers (MSPs) to manage their IT infrastructure, ensure continuous monitoring, and protect their digital realm from cyber threats. Subscription-based models are becoming increasingly popular, allowing businesses to access advanced digital technologies, collaboration tools, and a skilled workforce without the need for large upfront investments. MSPs offer cybersecurity professionals to safeguard against data breaches, cyberattacks, and data protection concerns. The Internet of Things (IoT) and mobile technologies are expanding the attack surface, necessitating network security, cloud security, endpoint security, application security, and telecommunications. MSPs provide threat monitoring and incident response services to help businesses stay ahead of cyber threats and mitigate risks. Digital transformation brings opportunities but also challenges, such as data breaches and cyberattacks. MSPs offer strategic solutions to help businesses navigate these challenges and leverage digital technologies to enhance their operations and competitiveness.

Market Research Overview

The Managed Services Market in Saudi Arabia is witnessing significant growth due to the increasing adoption of remote work and hybrid work models, fueled by the widespread use of collaboration tools. Outsourcing IT infrastructure management to Managed Services Providers (MSPs) has become a strategic solution for businesses seeking to optimize their operations and focus on core competencies. In the digital realm, cloud computing is a major driver, with Managed Cloud Services offering continuous monitoring, subscription-based models, and proactive security measures. Cybersecurity is a top priority, with Managed Security Services providing solutions for vulnerability management, risk and compliance, threat detection, and incident response. MSPs offer a range of services, from Managed Infrastructure and Managed Communications to Managed Mobility and Managed Network. The market caters to various industries, including IT and telecommunication, entertainment and media, banking, transportation, and healthcare, among others. The Managed Services Market in Saudi Arabia is characterized by its agility, with MSPs delivering services on-premises and in the cloud, catering to the unique needs of large enterprises and SMEs. The market is also driven by the increasing importance of cybersecurity, with cyber threats and data breaches a major concern for businesses in the digital economy. MSPs provide technical security services, including firewall management, log management, and endpoint security, as well as development platforms and customized customer experiences. Strategic alliances and regulatory standards are also shaping the market, with industry-specific solutions and ITES becoming increasingly important. The Managed Services Market in Saudi Arabia is expected to continue growing, driven by the increasing adoption of digital technologies, the need for cybersecurity professionals, and the importance of proactive security measures in the face of cyberattacks and cybersecurity awareness. The market is also being shaped by the adoption of artificial intelligence and automation tools, hybrid security services, and the optimization of cloud environments.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

TypeMDSMNSMSSMMSOthersDeploymentCloudOn PremisesEnd-userGovernmentFinancial ServicesHealthcareOil And GasOthersGeographyMiddle East

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

Technology

IRIS Software Group Announces Intent to Acquire Dext Software Ltd.

Published

17 minutes ago

December 3, 2024

Acquisition to create an integrated, end-to-end solution, advance partner integrations, and drive product innovation for accountants and businesses globally

LONDON, Dec. 3, 2024 /PRNewswire/ — IRIS Software Group (IRIS), a leading global provider of accountancy, education management, HR and payroll solutions, today announced a definitive agreement to acquire Dext Software Ltd (Dext), a leading bookkeeping automation platform provider. The acquisition will unite two sector-leading cloud-based platforms – Dext’s Bookkeeping Automation Platform and IRIS Elements – to deliver a complementary and fully integrated, end-to-end solution for accountants, bookkeepers, and businesses.

On one side of the accounting value chain, IRIS Elements supports accountants and businesses with practice management and compliance functionality, such as accounts production and tax returns. On the other, Dext simplifies bookkeeping and improves productivity by automating routine tasks with AI. Together, both companies will cover the entire end-to-end accountancy workflow, from data entry and processing to compliance, reporting and advisory services.

Currently, many accountants and businesses face “app fatigue” juggling multiple, disconnected tools to get their daily work done. Through integration, IRIS and Dext’s cloud platforms will connect seamlessly with a secure single sign-on (SSO) and share data effortlessly back and forth across both platforms. This will, effectively, create a single, end-to-end view of the entire accountancy workflow. By expanding the global digital footprint in countries like the UK, Canada, France and Australia, the acquisition will also support accountants in staying ahead of rapidly evolving global regulatory and compliance requirements.

Commenting on the agreement, Elona Mortimer-Zhika, CEO of IRIS Software Group said, “With today’s exciting news, we are bringing together our amazing customers, partners, and employees to drive the future of tech in the accountancy industry. We are doubling down on our promise to build and offer the most compliant cloud solutions that deliver our customers the highest levels of productivity and engagement, giving them back the critical time they need to advise their clients, grow their businesses, and do what they love. Accountancy has been the heartland of IRIS for 46 years; together with Dext we have a shared passion to be the biggest supporters and best champions of accountants, globally.”

The transaction will allow IRIS to accelerate Dext’s product roadmap, infuse additional capital and enhance its partner integration program, which already connects to over 35 bookkeeping software platforms and over 11,500 banks & financial institutions. Both IRIS and Dext share a general ledger (GL)-agnostic strategy, ensuring their platforms can integrate with a wide array of accounting software and every bookkeeping provider – connecting multiple workflow streams and providing customers with unparalleled freedom of choice. Accountants and bookkeepers will have the flexibility to use their preferred bookkeeping tools while enjoying the benefits of a smooth, cohesive user experience.

Sabby Gill, CEO of Dext added, “Joining forces with IRIS marks an exciting new chapter for Dext. This partnership enables us to accelerate our product innovation, deepen our integration program, and deliver a complete, end-to-end solution to our customers. I look forward to working alongside the IRIS team to unlock new opportunities for our customers and offer our team members expanded opportunities for personal and professional growth.”

Upon closing, Sabby Gill will form part of the IRIS Global Executive team. The transaction is subject to customary closing conditions and is expected to be finalised by the end of this calendar year.

Media contact:
IRIS Software Group
news@irisglobal.com

About IRIS Software Group
Founded in 1978, IRIS Software Group is a global provider of mission critical, cloud-hosted software solutions and services to more than 100,000 customers across 135 countries. IRIS is a trusted partner to businesses, finance, HR and payroll teams, educational organisations, and accountancy firms of all sizes, providing innovative operational solutions that streamline complex processes, maintain compliance, and unlock growth. Through simplifying, automating and providing insights on everyday mission critical tasks for organisations of all shapes and sizes, IRIS ensures customers can look forward with certainty and confidence. IRIS is certified as a 2024 Great Place to Work® in the UK, Ireland, India, Romania, Canada and the USA. Follow IRIS on Facebook, Twitter, Instagram and LinkedIn. More information on its award-winning software solutions can be found here.

About Dext
Dext is the leading provider of bookkeeping automation, empowering businesses, accountants, and bookkeepers to thrive through innovative technology that simplifies accounting processes and drives smarter, more timely financial decisions. With financial data extraction accuracy of 99.5%, Dext has been trained on over 1 billion receipts and invoices.

Trusted by 12,000 accounting and bookkeeping firms and 700,00 businesses, Dext seamlessly integrates with most major accounting software and connects to over 11,500 banks, suppliers, and marketplaces worldwide. To date, the company has saved bookkeepers more than 35 million hours of manual data entry. As the global leader in bookkeeping automation, Dext maximizes efficiency and boosts productivity, liberating its customers to focus on what truly maters to them.

Dext was awarded the 2024 Xero Small Business App of the Year in both the UK and the US, plus Best Accounting and Pre-Accounting Specialists 2023 at the Worldwide Finance Awards 2023.

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SOURCE IRIS Software Group

Technology

AC Health makes critical HIV care more accessible to Filipinos with USAID support

Published

17 minutes ago

December 3, 2024

MANILA, Philippines, Dec. 3, 2024 /PRNewswire/ — Ayala Healthcare Holdings, Inc. (AC Health), in partnership with the U.S. Agency for International Development (USAID), is leading the private sector’s efforts to fight the HIV epidemic in the Philippines by improving access to stigma-free care and lifesaving services.

The partnership was sealed in time for World AIDS Day, whose theme “Collective Action: Sustain and Accelerate HIV Progress,” underscores the importance of collaboration to overcome this health challenge.

AC Health will leverage its unique ecosystem to develop, test, and scale approaches to improving and expanding HIV care and prevention services in the Philippines. AC Health will onboard qualified health service providers on the KonsultaMD platform and expand HIV awareness and screening services beyond health facilities. It will also import essential medicines and other lifesaving technologies through units IE Medica and MedEthix and make these commercially available through Generika Drugstore.

An important ally in the Philippines’ fight against HIV, USAID will support community engagement, provide technical assistance to Healthway Medical Network, and introduce private sector models for HIV service delivery. USAID will also train healthcare providers, share research, expand telehealth access through KonsultaMD, and coordinate with partners to provide free HIV self-testing kits.

“Our mission at AC Health is to make quality and affordable healthcare accessible to more Filipinos. Through our partnership with USAID, our dedicated teams at Healthway Medical Network, KonsultaMD, and Generika Drugstore have been equipped with specialized training to serve key populations affected by HIV. This collaboration brings us closer to bridging gaps in HIV prevention and testing, ensuring these critical services reach more communities nationwide,” said AC Health Chairman Fernando Zobel de Ayala.

The partnership is a key initiative to support the Philippines in addressing one of the fastest-growing HIV epidemics in Southeast Asia. AC Health’s participation also highlights its growing role in responding to public health challenges in the country.

AC Health, in partnership with Publicis Groupe Philippines and the People Management Association of the Philippines, is also leading the “Working with Cancer Pledge” in the country. This initiative is a global movement to raise awareness and support for people struggling with cancer in the workplace. Since its launch in 2023, hundreds of companies globally have been transformed into inclusive workplaces for employees dealing with cancer.

AC Health, a wholly-owned subsidiary of Ayala Corporation, aims to provide every Filipino accessible, affordable, and quality healthcare. Its portfolio includes Generika Drugstore, the pioneer in generic retail pharmacies; St. Joseph Drug, a leading retail drugstore chain in North Luzon; IE Medica and MedEthix, a major pharmaceutical importer and distributor; Healthway Medical Network, a network of multi-specialty clinics, ambulatory centers, and full-service hospitals; and KonsultaMD, a healthcare aggregator app that offers online consultations, medicine delivery, and clinic and diagnostic booking. Through its three pillars—pharma, hospitals and clinics, and digital health—AC Health creates a seamless and integrated healthcare ecosystem for the Filipino patient.

About Ayala Corporation

For 190 years, Ayala Corporation has been building businesses that enable people to thrive.

Ayala, currently one of the largest conglomerates in the Philippines, has meaningful presence in real estate, banking, digital solutions, and renewable energy. It likewise has a growing presence in healthcare, mobility, and logistics as well as investments in industrial technologies, education, and other ventures. Ayala manages its corporate social responsibility initiatives through Ayala Foundation.

Visit our website at https://ayala.com and by follow us on LinkedIn to learn more about the company.

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SOURCE Ayala Healthcare Holdings, Inc.

Technology

CLAIRE’S CONTINUES MOMENTUM IN BEAUTY WITH THE INTRODUCTION OF C BY CLAIRE’S

Published

17 minutes ago

December 3, 2024

The exclusive, new collection of luxurious body care and fragrances is inspired by and tailored to Gen Zalpha’s everyday lifestyles

HOFFMAN ESTATES, Ill., Dec. 3, 2024 /PRNewswire/ — Global fashion brand Claire’s is continuing its evolution within the beauty category with the launch of C by Claire’s, an exclusive line of fragrances and body care products designed to help Gen Zalpha feel their most confident. Building on the success of Claire’s existing body care product collection, the new line gives consumers even more bespoke scents to love and furthers Claire’s impact in the category.

The new collection features luxurious foaming moisturisers, bath and body scrubs, fragrances, hair and body mists, and more, meeting consumers’ demands for beauty products that help them feel empowered in the same way that the brand’s signature fashion accessories have for over 50 years. C by Claire’s is crafted with high-quality ingredients in delightful, original scents like Cherry Bliss, Cloudberry Fizz, Watermelon Kiss, and Salted Caramel, with many catering to the growing gourmand scent trend. Each product is presented in vibrant packaging that reflects the bold, expressive spirit of Claire’s and its consumers.

A marquee of this collection, Claire’s is introducing an all-new signature fragrance, aptly titled “Be The Most” in a nod to the brand’s platform rooted in self-expression. The fragrance boasts a delicate blend of pistachio, vanilla musk, silky sandalwood, and Italian citrus, ideal for both everyday wear and special occasions.

“At Claire’s, we continually seek innovative ways to engage with our consumers and provide the products, categories, and experiences that excite them,” said Meghan Hurley, VP of Marketing at Claire’s. “We know beauty is a space that our Gen Zalpha consumers are passionate about, and we’re thrilled to give them another avenue to express themselves through this new collection.”

Supporting the collection is Claire’s CGI-centric Christmas campaign which comes to life across the brand’s retail, digital and social channels spotlighting Claire’s as the ultimate destination for the gift-giving season across jewellery, toys, tech and more. In time for the festive season, the line also includes gift sets and a “7 Days of Claire’s” advent calendar with daily surprises that are sure to delight.

C by Claire’s is the latest launch in Claire’s evolution into a full-fledged Gen Zalpha lifestyle brand. Priced from £12.00 to £25.00, C by Claire’s is now available in stores and online at Claires.com and will further expand with new products to love, offering even more reasons to shop at Claire’s. Follow along @Clairesstores to stay in the know on the latest collections, style tips, and more.

About Claire’s Holdings LLC
Claire’s Holdings LLC is a fully integrated, global fashion brand powerhouse committed to inspiring self-expression through the creation and delivery of exclusive, well-curated products and experiences. For over 50 years, Claire’s has been a destination for the curious, creative and influential and an industry-leader in ear piercing services, delivering a trendsetting assortment of fashion products and accessories that help young people worldwide style and define themselves. Through its global brands, Claire’s® and Icing®, the company delivers an immersive, omnichannel shopping experience with owned and concession stores throughout North America and Europe as well as franchise stores in the Middle East and South Africa. More information regarding Claire’s is available at corporate.claires.com.

MEDIA CONTACTS
Katie Settle, Katie.Settle@claires.com

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