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Aye Finance partners with Credgenics for digital transformation in debt collection

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The engagement will leverage advanced digital capabilities across the collections lifecycle to make the processes future-ready

NEW DELHI, Feb. 5, 2025 /PRNewswire/ — Aye Finance, one of the leading NBFCs providing business loans to the largely underserved micro-scale enterprises in India has joined hands with Credgenics, an AI-powered platform for debt collections and resolutions. This engagement will digitally transform Aye Finance’s debt collections and resolution processes by deploying Credgenics’ advanced technology platform.

Aye Finance has been at the forefront of providing affordable credit to the small business community that has broadly remained out of the formal credit ecosystem, by following a credit assessment approach and extensive use of technology across lending processes. Credgenics SaaS based platform at Aye Finance will enable an integrated, personalized and insights-driven communications strategy with borrowers across various channels. These advanced capabilities will further enhance operational effectiveness through the deployment of tailored collections strategies. The CG Collect field app will not only empower the field collectors to manage their day-to-day activities more efficiently but also will enable borrowers to make instant digital repayments. Bilzy Payments solution will enable the Aye Finance team to generate personalized payment links that can be embedded in customer communications to facilitate secure digital transactions.

Credgenics Litigation Management System will help the legal collections team at Aye Finance to monitor, action and report on legal proceedings, ensuring complete visibility into the status and performance. With Credgenics Settlement Portfolio Management solution, Aye Finance would be able to streamline their end-to-end debt settlement process.

Commenting on the partnership, Jinu Joseph, Chief Technology Officer, Aye Finance stated, “We at Aye Finance are committed to using innovative practices and high-tech digital capabilities to provide customer-centric financial services in an efficient, cost-effective and scalable manner. We believe that our partnership with Credgenics will help us further this strategy and make our debt recovery processes more data-oriented, insightful and efficient. We believe that the technology partnership with Credgenics will help our field teams optimize and enhance their engagement with our customers by utilizing their integrated, multi-channel digital capabilities.”

Rishabh Goel, Co-Founder and CEO of Credgenics, added, “Aye Finance has firmly established itself as a leading micro-business lender to businesses that have traditionally remained outside the reach of formal credit. Their focus on using technology-backed innovation in credit underwriting and collections to make micro-business loans affordable and viable is highly appreciated across the industry. Our solutions will enable Aye Finance to manage recoveries with unprecedented efficiency, and agility. We believe that this collaboration will set new benchmarks in the industry while transforming debt recovery practices for the digital world.”

Credgenics’ technology combined with Aye Finance’s commitment to supporting small businesses, is set to further transform the MSME lending landscape, driving sustainable growth and encouraging financial inclusivity.

About Credgenics

Credgenics is the leading provider of Loan Collections and Debt Resolution technology platforms to Banks, Non-banking finance companies, FinTechs, and ARCs worldwide. The AI-powered SaaS-based platform has been recognized as the #1 Best Selling Loan Collections Platform in India by IBS Intelligence in their Annual Sales League Table for three years consecutively. Credgenics caters to the end-to-end collection lifecycle for retail and SME / MSME debt and works with over 150 customers. It handled more than 98 million retail loan accounts worth over USD 250 Billion in FY24 for collections and has sent over 1 billion omnichannel communications. With Credgenics, lenders have increased resolution rates by 20%, improved collections by 25%, reduced collections costs by 40%, reduced collections time by 30%, and improved legal process efficiencies by 60%. https://www.credgenics.com

About Aye Finance

Aye Finance Limited (formerly known as Aye Finance Private Limited) is a non-banking financial company focused on providing loans to micro-scale MSMEs across India for their working capital and business expansion needs. Aye offers small-ticket business loans to customers across manufacturing, trading, service and allied agriculture sectors. Our product offerings comprise mortgage loans, ‘Saral’ Property Loans, secured hypothecation loans and unsecured hypothecation loans. Aye Finance is headquartered in Gurgaon and has a branch presence in 18 states & 3 UTs through over 499 offices. The company which is a decade old, has partnered with marquee investors which includes CapitalG, British International Investment, ABC Impact, Elevation Capital, Lightrock, Alpha Wave, A91 Partners and MAJ Invest. https://www.ayefin.com/

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Qmulos Now Available on Cisco Global Price List (GPL), Accelerating Continuous Compliance Solutions for Joint Customers

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CHANTILLY, Va., April 22, 2026 /PRNewswire/ — Qmulos, a leader in Continuous Compliance, today announced that its flagship products, Q-Compliance (Q-C) and Q-Behavior Analytics and Audit (Q-BA2), are now available on the Cisco® Global Price List (GPL) via the SolutionsPlus Partner Program. This strategic integration allows Cisco partners and customers to seamlessly purchase Q-C and Q-BA2 directly through Cisco’s sales organization, simplifying procurement and accelerating the deployment of automated compliance solutions.

Qmulos now available on Cisco® Global Price List (GPL)!

By joining the Cisco GPL, Qmulos deepens its pre-existing partnership with Splunk, now a Cisco company, empowering organizations to address complex automated compliance challenges with integrated, validated technologies. The collaboration enables a unified buying experience for customers looking to combine Cisco’s industry-leading infrastructure with Qmulos’ specialized capabilities.

“Becoming a SolutionsPlus partner and getting on the Cisco GPL is a major milestone in our commitment to fostering a stronger, more secure digital ecosystem alongside Cisco,” said Matt Coose, CEO and Founder at Qmulos. “This enables us to meet the growing demand for our solutions while providing Cisco customers with a streamlined path to simplify technical evidence collection, streamline workflows, and strengthen cyber posture.”

Key Benefits of Q-Compliance (Q-C) and Q-Behavior Analytics and Audit (Q-BA2) on Cisco GPL:

Simplified Procurement: Customers can now acquire Qmulos through their existing Cisco sales representative, reducing vendor onboarding time.

Validated Integration: Q-C and Q-BA2 work seamlessly within Cisco’s (Splunk’s) architecture, ensuring reliability and performance.

Enhanced Security & Visibility: Continuously monitor control status and effectiveness across numerous compliance frameworks and environments in near-real time.

For more information on the combined solution, visit www.qmulos.com or contact your Cisco account manager. 

About Qmulos
Qmulos is a premier Splunk-based cybersecurity and compliance company founded in 2012 that automates risk management, security compliance, and auditing. They provide real-time compliance solutions for complex environments, helping government and commercial clients adhere to standards like NIST, CMMC, and FedRAMP through actionable, evidence-based insights.

Media Contact:
Danielle Schiffman
danielle.schiffman@qmulos.com
1-844-476-8567

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New Study Reveals Retail Security Measures Are Driving Customers Away

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DALBAR and Competitor IQ survey of 500 North American shoppers uncovers a costly tension between loss prevention and the customer experience

MARLBOROUGH, Mass., April 22, 2026 /PRNewswire/ — DALBAR, Inc. and its division Competitor IQ today released the 2026 Retail Security and Loss Prevention Study, a survey of 500 U.S. and Canadian consumers on how loss prevention strategies affect the retail shopping experience. The findings reveal a significant tension between security and convenience — one that is already costing retailers sales.

38%
of shoppers have abandoned a purchase due to in-store security measures

Key Findings

Security Measures Are Pushing Shoppers Out the Door
A significant share of respondents report abandoning purchases due to security-related friction. Locked merchandise cabinets and access restrictions are the leading causes — and the full study breaks down exactly which measures are driving customers away.

Locked Merchandise Is the Biggest Pain Point
Many customers say locked displays negatively impact their shopping experience. Many feel mistrusted and will leave rather than wait — and the data shows a clear link to lost revenue that retailers cannot afford to ignore.

Safety Matters, But Rarely Drives Store Choice
Most shoppers already feel a baseline level of security when they enter a store. The study reveals which measures build customer confidence — and which ones backfire by sending shoppers online instead.

Customers Want Technology, Not Barriers
A strong majority believe AI and surveillance technology can better balance loss prevention with convenience. The full study includes detailed breakdowns of customer preferences by age, income, and retail category.

“Retailers are caught in a difficult position: theft is rising, but the measures used to combat it are alienating the honest shoppers they need to retain. The path forward lies in smarter, less intrusive security — and the data shows exactly what that looks like.”
— DALBAR / Competitor IQ Research Team

When Customers See Theft Happen In-Store…
Most say they would shop there less often or stop visiting entirely.
Only a small share reports no change in behavior. The reputational cost of visible theft is significant — and quantified in the full report.

About the Study
The 2026 Retail Security and Loss Prevention Study was conducted by DALBAR, Inc. and Competitor IQ in April 2026, surveying 500 consumers across the United States and Canada. The full report includes detailed findings by demographic, retail category, and security measure type — with actionable recommendations for loss prevention teams.

Request the Full Report
www.dalbar.com | www.ciqdata.com | press@dalbar.com

About DALBAR, Inc.

About Competitor IQ

DALBAR, Inc. has set the standard for measuring and improving investment advice and financial services quality since 1976. DALBAR awards are recognized as a symbol of excellence in the financial community.

Competitor IQ is a division of DALBAR, Inc. specializing in competitive intelligence and customer experience research, helping organizations make data-driven improvements to service quality and retention.

MEDIA CONTACT:
Steve Worthy
compete@ciqdata.com
www.ciqdata.com

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SOURCE DALBAR, Inc.

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MILLROCK TECHNOLOGY APPOINTS NEIL A. GOLDMAN AS CFO

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KINGSTON, N.Y., April 22, 2026 /PRNewswire/ — Millrock Technology (“Millrock”), a provider of lyophilization and advanced freeze-drying solutions for the life sciences and biopharmaceutical industries, today announced the appointment of Neil A. Goldman, CPA, as Chief Financial Officer.

Mr. Goldman is a veteran executive who brings a distinguished track record as CFO of both private equity-backed and public companies across the MedTech, advanced manufacturing, and professional services industries. Throughout his career, he has consistently transformed mid-market and entrepreneur-led businesses into high-performing platforms through a combination of strategic M&A, operational discipline, rigorous execution, and strong financial leadership.

Most recently, Mr. Goldman served as CFO of Life Science Outsourcing, Inc., a national medical device contract manufacturer, where he implemented operational improvements and upgraded enterprise systems to scale the platform. Prior CFO roles include BioPorto A/S, a Copenhagen-listed in-vitro diagnostics company, Chembio Diagnostics, Inc. and Unwired Technology LLC, a high-tech manufacturer. Mr. Goldman began his career at Ernst & Young and holds a B.S. in Business from Miami University. At Millrock, Mr. Goldman will play a critical role in enhancing the company’s financial foundation, supporting strategic growth initiatives, and enabling continued expansion.

“We are thrilled to welcome Neil to the Millrock team,” said Tom Hochuli, Chief Executive Officer of Millrock Technology. “His depth of experience across both public and private environments, combined with a proven ability to scale businesses and drive value creation, makes him an ideal fit for this next phase of growth. Neil’s leadership will be instrumental as we continue to build a world-class organization.”

“I am excited to join Millrock Technology at such a pivotal time for the company and the lyophilization market,” said Mr. Goldman. “Millrock has a strong reputation for innovation, service, and quality, and I look forward to partnering with the entire team to accelerate our strategic roadmap.”

About Millrock Technology

Millrock Technology Inc. is an innovator of freeze-drying (lyophilization) instrumentation and process development solutions for the pharmaceutical, biotech, and diagnostics industries. Millrock specializes in laboratory, pilot, and production-scale lyophilizers with advanced process control technologies that optimize efficiency, compliance, and scalability. To learn more, please visit www.millrocktech.com.

About Artemis

Headquartered in Boston, MA, Artemis is a specialized private equity firm focused on partnering with differentiated Industrial Tech companies, whose people and products enable a healthier, safer, more connected, and productive world. For more information on Artemis, please visit www.artemislp.com.

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